GREENWOOD PUBLIC SCHOOL (2022-2023)

Sector-9, Gurugram
ASSIGNMENT - 2
Ch. 2 - Principles of Management

Name: Subject: Business Studies (054)

Q 1. Principles of management equip the managers to foresee the cause and effect relationships of their
decisions and actions so that the wastages associated with a trial and error approach can be
overcome.
Identify the point of significance of principles of management highlighted here.
Q 2. Appliances India Ltd. is engaged in manufacturing and distribution of home appliances since 1987.
It has a good name in the market as the company is producing good quality appliances. it has
separate departments for manufacturing, finance, sales, maintenance services and technical services
to achieve specialization. Since the areas of operations of the company have increased and customers
have become more demanding, the company decided to modify the existing principle of
management to meet the changing requirements of the environment.
State the general principle of management which the company wants to modify to meet the changing
requirements.
Q 3. Why it is said that principles of management are contingent? State.
Q 4. State the role of 'gang boss' and 'Inspector' in functional foremanship.
Q 5. 'Kanpur Leather Ltd.' is the manufacturer of leather products. It is producing on large scale and its
organisational structure is functional. In the production department various foremen have been
employed. Each foreman has been made responsible for production planning, implementation and
control. This has led to a situation of confusion and uncertainty.
Suggest a technique of scientific management to Kanpur Leather Ltd. which may help it to effectively
organise planning and its execution.
Q 6. Beena, a student of management, likes to relate what she learnt in class to real life situations. She
observed many situations while watching educational programmes on television that remind her of
concepts of Scientific Management. In one such programme, factories manufacturing parts for
products like automobiles, computers and mobile phones were being telecast.
Name the technique of scientific management that should be adhered to, while manufacturing parts
for such products.
Q 7. How do principles of management help managers in taking decisions scientifically? State.

Page 1 of 4
Q 8. Explain briefly 'Remuneration of Employees' and 'Scalar Chain' as general principles of
management.
Q 9. Apaar Foundation is a Non-Governmental Organisation (NGO) working to improve the lives of
children with medical needs, the homeless and victims of natural disasters. Apart from donations in
cash, they collect dry ration, old clothes, shoes, toys, books and
medicines from donors. At Apaar Foundation's office in Bhopal the material collected is segregated,
classified and put in shelves and boxes that are labelled systematically. There is a specific place for
each of these items and volunteers put everything at their respective places. The volunteer work is
divided into specific jobs like fund raising, field visits, social media updates and so on. Each
volunteer is part of a particular team depending on their competency and training. Each volunteer
becomes specialised in their respective field, leading to efficient utilisation of human effort.
(i) Identify and explain two principles of management adopted by Apaar Foundation.
(ii) State two values that Apaar Foundation is displaying and promoting in society
through their work.
Q 10. Dewan Ltd. is a multinational consulting company with its headquarters at Washington D.C. It hires
young people from different countries of the world.
It is a company in which people dream to work because of its work-environment, pay and growth
prospectus. The company has a culture of open communication and people of various nationalities
work together in a discrimination free environment. The behaviour of managers of Deewan Ltd.
emphasises kindliness and justice which ensures loyality and devotion of workers.
It also promotes mutual trust and belongingness among team members. In this way management of
Deewan Ltd. is able to achieve its objectives by promoting team work. By doing so managers of
Deewan Ltd. are following some principles of management.
Identify and explain any two such principles.
Q 11. Karan Nath took over 'D' north Motor Company' from his ailing father three months ago. In the past
the company was not performing well. Karan was determined to improve the company's
performance. He observed that the methods of production as well as selection of employees in the
company were not scientific. He believed that there was only one best method to maximise
efficiency. He also felt that once the method is developed, the workers of the company should be
trained to learn that 'best method'. He asked the Production Manager to develop the best method and
carry out the necessary training.
The Production Manager developed this method using several parameters right from deciding the
sequence of operations, place for men, machines and raw materials till the delivery of the product to

Page 2 of 4
 the customers. This method was implemented throughout the organisation. It helped in increasing the
output, improving the quality and reducing the cost and wastage.
Identify and explain the principles and the technique of scientific management followed by the
Production Manager in the above case.
Q 12. Vishesh completed his MBA at a reputed business school in Lucknow. He was impressed by the
Principles and Techniques of Scientific Management developed by F.W. Taylor. On completing his
MBA, he wanted to apply Scientific Management in his family's business of fast food chain of
restaurants named 'Burger Mania'.
His main goal was to reduce costs with increased output. To begin with, he wanted to develop a
standard method which would be followed throughout the organisation. So, he investigated
traditional methods through work study and unified the best practices.The standard method, i.e. the
best way of doing the job was then developed taking into account all parameters right from the
procurement of raw materials till the delivery of the final product to the customer. Vishesh also
believed that each person should not only be scientifically selected but should also be given the
required training to increase efficiency. For this, he set up a Special Training Unit called
'Hamburger' in Bengaluru where the workers were given the required training to learn the best
method. At the factory, the ingredients making up a burger were strategically placed to reduce the
time taken for excess movements. The standard time and other parameters were determined on the
basis of work study and Vishesh rewarded the workers for meeting the standard output.
Now, 'Burger Mania' has standardised processes, raw material, time, machinery, product and
working conditions that ensure that the food they send out to their customers has the same high
standards of excellence and level of quality in every chain or franchise. The application of Scientific
Management to every aspect of restaurant operations led to 'Burger Mania's' widespread success.
Quoting the lines from the above, explain the Principles and Techniques of 'Scientific
Management' used by 'Burger Mania'.
Q 13. Considering the fact that it is difficult to find one single person with all the needed qualities, Taylor
suggested appointment of a specialist through this technique of scientific management. Identify the
technique.
(a) Standardisation and simplification of work (b) Method study
(c) Functional foremanship (d) Motion study
Q 14. According to Henri Fayol, if this principle of general management is violated, "authority is
undermined, discipline is in jeopardy, order disturbed and stability threatened."
Identify the principle.

Page 3 of 4
 (a) Authority and responsibility (c) Unity of command
(b) Discipline (d) Equity
Q 15. Name the principle of management suggested by Henri Fayol, which advocates that, "there should be
good superiors at all levels, clear and fair agreement and judicious application of penalties."
(a) Authority and responsibility (c) Order
(b) Esprit De Corps (d) None of the above
Q 16. This technique of scientific management aims to determine the amount and frequency of rest
intervals that should be provided to the employees during working hours.
(a) Time study (b) Method study
(c) Motion study (d) None of the above
Q 17. This technique of scientific management helps in development of the concept of assembly line which
is widely used in automobile companies these days as well. Identify the technique.
(a) Motion study (b) Standardisation and simplification of work
(c) Method study (d) Time study
Q 18. The principles of management enhance the understanding of relationship between human and
material resources for the achievement of organisational goals.
Identify the feature of the principles of management being described in the given statement.
(a) Cause and effect relationships
(b) Optimum utilisation of resources and effective administration
(c) Formed by practice and experimentation
(d) Mainly behavioural
Q 19. ‘Rule of thumb’ refers to
(a) Use of personal judgement in handling management issues
(b) Adopting a hit-and-trial approach to resolve management problems
(c) Both of the above
(d) None of the above
Q 20. Which principle of general management advocates that, “Employee turnover should be minimised to
maintain organisational efficiency.”?
(a) Stability of personnel (b) Remuneration of employees
(c) Equity (d) Esprit De Corps

Page 4 of 4