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txt

Error codes diagnostic message

;------------------------------------------------------------------------
;EXP_ERROR_GET_FUNCTION
[30012]
ErrorString = Load function interface from driver failed
Solution[0] = Check the installed program;
Solution[1] = Uninstall the software and reinstall.

;------------------------------------------------------------------------
;EXP_ERROR_GET_API_FACE
[30013]
ErrorString = Obtain function vector table failed
Solution[0] = Check the installed program;
Solution[1] = Uninstall the software and reinstall.

;------------------------------------------------------------------------
;EXP_ERROR_INIT_DEVICE
[30014]
ErrorString = Initialize the printer failed
Solution[0] = Check the printer power supply;
Solution[1] = Check the USB connection between the computer and the printer;
Solution[2] = Check the device board.

;------------------------------------------------------------------------
;EXP_ERROR_FREE_DEVICE
[30015]
ErrorString = Release driver exception
Solution[0] = Check the USB connection.

;-------------------u-----------------------------------------------------
;EXP_ERROR_USB_LOW_MODE
[30016]
ErrorString = USB communication in low transmission state alarm
Solution[0] = Check the USB connection;
Solution[1] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_USB_GET_STATUS
[30017]
ErrorString = USB communication obtain device status failed
Solution[0] = Check the USB connection;
Solution[1] = Restart the software;
Solution[2] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_INIT_PRINTER
[30018]
ErrorString = Initialize the printer failed
Solution[0] = Check the USB connection;
Solution[1] = Restart the software;
Solution[2] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_MOTOR_REPOSITION
[30019]
ErrorString = Repositon abnormal
Solution[0] = Check the motor module;
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Solution[1] = Check the USB connection;
Solution[2] = Restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_MOTOR_STOP_MOVE
[30020]
ErrorString = Stop abnormal
Solution[0] = Check the motor module;
Solution[1] = Check the USB connection;
Solution[2] = Restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_MOTOR_WAIT_STOP
[30021]
ErrorString = Wait stop overtime
Solution[0] = Check the motor module;
Solution[1] = Check the USB connection;
Solution[2] = Restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_MOTOR_GET_POSITION
[30022]
ErrorString = Obtain the car location error
Solution[0] = Check the USB connection;
Solution[1] = Restart the software.
;------------------------------------------------------------------------
;EXP_ERROR_MOTOR_GET_STATUS
[30023]
ErrorString = Obtain the motion status error
Solution[0] = Check the USB connection;
Solution[1] = Restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_MOTOR_START_RUN
[30024]
ErrorString = Start the specified motion abnormal
Solution[0] = Check the configulation file;
Solution[1] = Check the USB connection;
Solution[2] = Restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_MOTOR_RUNING
[30025]
ErrorString = Printer cannot execute next motion order when motor runs
Solution[0] = Check the configulation file;
Solution[1] = Check the USB connection;
Solution[2] = Restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_SET_MICRO_STATUS
[30026]
ErrorString = Set the micro jet failed
Solution[0] = Check the configulation file;
Solution[1] = Check the USB connection;
Solution[2] = Restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_GET_MICRO_STATUS
[30027]
ErrorString = Set the micro jet failed
Solution[0] = Check the configulation file;
Solution[1] = Check the USB connection;
Solution[2] = Restart the software.

;------------------------------------------------------------------------
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;EXP_ERROR_PRINT_THREAD_EXCEPTION
[30028]
ErrorString = Print thread exception
Solution[0] = Check the configulation file;
Solution[1] = Check the USB connection;
Solution[2] = Restart the software;
Solution[3] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_DATA_PROCESS_THREAD_EXCEPTION
[30029]
ErrorString = Process thread exception
Solution[0] = Check the configulation file;
Solution[1] = Check the USB connection;
Solution[2] = Restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_DATA_COMBINATION
[30031]
ErrorString = Data interlace exception
Solution[0] = Check the configulation file;
Solution[1] = Restart the software;
Solution[2] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_COPY_DATA_HEAD_CACHE
[30032]
ErrorString = Copy data to jet buffer error
Solution[0] = Check the configulation file;
Solution[1] = Restart the software;
Solution[2] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_MOVE_LEN_OUT
[30033]
ErrorString = The motion distance beyond the range
Solution[0] = Shorten the motion distance;
Solution[1] = Check the configulation file;
Solution[2] = Check the software and the hardware version;
Solution[3] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_INIT_PRINT_PARAM
[30034]
ErrorString = Initialize parameter failed
Solution[0] = Check the .ini configulation file;
Solution[1] = Check the software configulation parameter;
Solution[2] = Restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_MAINBOARD_FIBER_RECIVERS_EXCEPTION
[30035]
ErrorString = The mainboard receive data from optical fiber exception
Solution[0] = Check the mainboard optical fiber connection;
Solution[1] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_HEADBOARD_FIBER_RECIVERS_EXCEPTION
[30036]
ErrorString = The headboard receive data from optical fiber exception
Solution[0] = Check the headboard optical fiber connection;
Solution[1] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_HEADBOARD_ORIGIN_LIMIT_SWITCH_IS_TRIGGERED
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[30037]
ErrorString = The headboard origin limit switch be triggered
Solution[0] = Check the origin limit switch which connect with the headboard;
Solution[1] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_MAINBOARD_ORIGIN_LIMIT_SWITCH_IS_TRIGGERED
[30038]
ErrorString = The mainboard origin limit switch be triggered
Solution[0] = Check the origin limit switch which connect with the mainboard;
Solution[1] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_HEADBOARD_END_LIMIT_SWITCH_IS_TRIGGERED
[30039]
ErrorString = The headboard end limit switch be triggered
Solution[0] = Check the end limit switch which connect with the headboard;
Solution[1] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_MAINBOARD_END_LIMIT_SWITCH_IS_TRIGGERED
[30040]
ErrorString = The mainboard end limit switch be triggered
Solution[0] = Check the end limit switch which connect with the mainboard;
Solution[1] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_LACK_OF_DATA_BETWEEN_ONE_PASS_PRINTTING
[30041]
ErrorString = Lack of data in printing process
Solution[0] = Check the PRN file;
Solution[1] = Check the board signal light;
Solution[2] = Restart the software;
Solution[3] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_WRITE_DATA_TO_CARD
[30042]
ErrorString = Write data to the board error
Solution[0] = Check the USB connection;
Solution[1] = Check the board signal light;
Solution[2] = Restart the software;
Solution[3] = Restart the printer.

;------------------------------------------------------------------------
;EXP_ERROR_DATA_COMBIN_NOT_SUPPORT
[30043]
ErrorString = The specified data combination not be supported
Solution[0] = The current configulated jet group number not be supported;
Solution[1] = Reset the jet group number in configulation file.

;------------------------------------------------------------------------
;EXP_ERROR_PRINT_PASS_DATA_COUNTS
[30044]
ErrorString = Print 1PASS,data accumulaiton error
Solution[0] = Check the raster;
Solution[1] = Check the USB connection interface;
Solution[2] = restart the printer and software.

;------------------------------------------------------------------------
;EXP_ERROR_PRN_COLORS
[30045]
ErrorString = The print color channel number is greater than the permit color channel number
Solution[0] = Check the PRN file color channel number.

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;------------------------------------------------------------------------
;EXP_ERROR_PRN_DOT_BITS
[30046]
ErrorString = The current PRN dot digit don't match the current jet dot digit
Solution[0] = Check the current PRN dot digit.

;------------------------------------------------------------------------
;EXP_ERROR_FILE_READ_PASS
[30047]
ErrorString =Read 1PASS data error
Solution[0] =Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_MACHINE_TYPE_EXCEPTION
[30048]
ErrorString = The machine model incorrect
Solution[0] = Please select the right configulation file.

;------------------------------------------------------------------------
;EXP_ERROR_MB_OPTICAL_EXCEPTION
[30049]
ErrorString = The mainboard optical fiber module abnormal
Solution[0] = Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_HB_OPTICAL_EXCEPTION
[30050]
ErrorString = The headboard optical fiber module abnormal
Solution[0] = Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_PRINT_CAR_OVERCOME_FIRESTART
[30051]
ErrorString = The car beyond print start position
Solution[0] = Please replace the X motor drive.

;------------------------------------------------------------------------
;EXP_ERROR_YDPILESS
[30052]
ErrorString = The current image YDPI too small
Solution[0] = Please Rerip the image.

;------------------------------------------------------------------------
;EXP_ERROR_XSPEEDMORE
[30053]
ErrorString = The current car speed too fast.
Solution[0] = Please slowdown.

;------------------------------------------------------------------------
;EXP_ERROR_CTRLPANNEL_UNCONNECTED
[30054]
ErrorString = The control panel connection error
Solution[0] = Please turnoff the machine ,reinstall the control panel and restart.

;------------------------------------------------------------------------
;EXP_ERROR_TESTPAPER_EXCEPTION
[30055]
ErrorString = Paper width measurement error
Solution[0] = Replace the paper width measurement sensor.

;------------------------------------------------------------------------
;EXP_ERROR_MAILSOLT_CREATE_FAILED
[30056]
ErrorString = Communication with RIP software failure
Solution[0] = Restart the RIP software and PrintExp.
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;------------------------------------------------------------------------
;EXP_ERROR_DONGLE_NOT_DETECTED
[30057]
ErrorString = Dongle not detected
Solution[0] = Plug the dongle into the computer USB interface.

;------------------------------------------------------------------------
;EXP_ERROR_DONGLE_NOT_DETECTED_AT_PRINTTING
[30058]
ErrorString = When printing processed and dongle is unplugged,if you want to avoid unexpected errors
occur please plug the dongle and click continue to print.
Solution[0] = Please replug the dongle,turn off the error message dialog box and click continue
button to print.

;------------------------------------------------------------------------
;EXP_ERROR_PRINTER_NOT_READY
[30059]
ErrorString = Printer not ready!
Solution[0] = Check the USB connection.

;------------------------------------------------------------------------
;EXP_ERROR_DOUBLE_YMOTO_DIFFERENCE
[30060]
ErrorString = Double Y motors serious deviation!
Solution[0] = Check the Y motor and servo controller.

;------------------------------------------------------------------------
;EXP_ERROR_FIBER_CONNECTION
[30061]
ErrorString = Optical fiber communication error
Solution[0] = Check the optical fiber;
Solution[1] = Check the board optical fiber module.

;------------------------------------------------------------------------
;EXP_ERROR_FIND_CLEAN_PARAM
[30062]
ErrorString = Can not find the corresponding clean parameters
Solution[0] = Check the configuration file;
Solution[1] = Restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_PARAM_EXCEPTION
[30063]
ErrorString = Parameters incorrect,Reset parameters.
Solution[0] = Parameters have been reset.

;------------------------------------------------------------------------
;EXP_ERROR_NOT_FOUND_BACKUP_PARAM
[30064]
ErrorString = Backup parameters can not be found.
Solution[0] = Please back up cfg file.

;------------------------------------------------------------------------
;EXP_ERROR_FUCTION_IN_PARAM
[30120]
ErrorString = Input parameters error
Solution[0] = Check the configulation file;
Solution[1] = Restart the software.
;------------------------------------------------------------------------
;EXP_ERROR_PRINT_LENGTH
[30121]
ErrorString = Print width error
Solution[0] = Set margin smaller;
Solution[1] = Set image size smaller.
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;------------------------------------------------------------------------
;EXP_ERROR_ALLOC_MEMORY
[30122]
ErrorString = Memory allocation error
Solution[0] = Check the PRN file;
Solution[1] = Check the configulation file.

;------------------------------------------------------------------------
;EXP_ERROR_OPEN_PRN_HEAD
[30123]
ErrorString = Cannot find the prn file,or the file was wrong.
Solution[0] = Check the PRN file;
Solution[1] = Check the configulation file.

;------------------------------------------------------------------------
;EXP_ERROR_NT_SUCCESS
[31000]
ErrorString = Communication normal.
Solution[0] = Communication normal.

;------------------------------------------------------------------------
;EXP_ERROR_NT_SOCKET_INIT_FAILED
[31001]
ErrorString = Initialize network server failed.
Solution[0] = Check the network.

;------------------------------------------------------------------------
;EXP_ERROR_NT_INVALID_SOCKET
[31002]
ErrorString = Network server failure.
Solution[0] = Check the network server.

;------------------------------------------------------------------------
;EXP_ERROR_NT_BIND_FAILED
[31003]
ErrorString = Network server bind failed.
Solution[0] = Check the network server settings.

;------------------------------------------------------------------------
;EXP_ERROR_NT_LISTEN_START_FAILED
[31004]
ErrorString = Network monitoring port failed, the port has been occupied.
Solution[0] = Check the network server settings.

;------------------------------------------------------------------------
;EXP_ERROR_NT_RECEIVE_DATA_FAILED
[31005]
ErrorString = Data reception failed.
Solution[0] = Check the network.

;------------------------------------------------------------------------
;EXP_ERROR_NT_CLIENT_CLOSE_CONNECTION
[31006]
ErrorString = Client disconnected.
Solution[0] = Check the client network.

;------------------------------------------------------------------------
;EXP_ERROR_NT_CREATE_FILE_FAILED
[31007]
ErrorString = Create file failed.
Solution[0] = Check the software.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WRITE_FILE_FAILED
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[31008]
ErrorString = Write data failed.
Solution[0] = Check the RIP software.

;------------------------------------------------------------------------
;EXP_ERROR_NT_NETWORK_EXCETIPN
[31009]
ErrorString = Network data reception Exception.
Solution[0] = Check the network.

;------------------------------------------------------------------------
;EXP_ERROR_NT_DATA_RECEIVE_FORMAT_ERROR
[31010]
ErrorString = Data format invalid.
Solution[0] = Please re-RIP the image.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WSANOTINITIALISED
[31011]
ErrorString = Either the application has not called WSAStartup, or WSAStartup failed.
Solution[0] = Please contact with the software provider.
;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAENETDOWN
[31012]
ErrorString = A socket operation encountered a dead network.
Solution[0] = Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAENOTCONN
[31013]
ErrorString = A request to send or receive data was disallowed because the socket is not connected
and (when sending on a datagram socket using a sendto call) no address was supplied.
Solution[0] = Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAEINTR
[31014]
ErrorString = A blocking operation was interrupted by a call to WSACancelBlockingCall.
Solution[0] = Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAEINPROGRESS
[31015]
ErrorString = A blocking operation is currently executing.
Solution[0] = Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAENOTSOCK
[31016]
ErrorString = An operation was attempted on something that is not a socket.
Solution[0] = Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAEOPNOTSUPP
[31017]
ErrorString = The attempted operation is not supported for the type of object referenced.
Solution[0] = Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAESHUTDOWN
[31018]
ErrorString = A request to send or receive data was disallowed because the socket had already been
shut down in that direction with a previous shutdown call.
Solution[0] = Please contact with the software provider.

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;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAEWOULDBLOCK
[31019]
ErrorString = A non-blocking socket operation could not be completed immediately.
Solution[0] = Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAEMSGSIZE
[31020]
ErrorString = A message sent on a datagram socket was larger than the internal message buffer or some
other network limit, or the buffer used to receive a datagram into was smaller than the datagram
itself.
Solution[0] = Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAEINVAL
[31021]
ErrorString = An invalid argument was supplied.
Solution[0] = Please restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAECONNABORTED
[31022]
ErrorString = An established connection was aborted by the software in your host machine.
Solution[0] = Please restart the software.

;------------------------------------------------------------------------
;EXP_ERROR_NT_WSAECONNRESET
[31023]
ErrorString = An existing connection was forcibly closed by the remote host.
Solution[0] = Please contact with the software provider.

;------------------------------------------------------------------------
;PASS_ERROR_MAINBOARD_FIBER_RECIVERS_EXCEPTION
[33001]
ErrorString = The mainboard receive data from optical fiber exception.
Solution[0] = Check the mainboard optical fiber connection;
Solution[1] = Restart the printer.

;------------------------------------------------------------------------
;PASS_ERROR_HEADBOARD_FIBER_RECIVERS_EXCEPTION
[33002]
ErrorString = The headboard receive data from optical fiber exception.
Solution[0] = Check the headboard optical fiber connection;
Solution[1] = Restart the printer.

;------------------------------------------------------------------------
;PASS_ERROR_LACK_OF_DATA_BETWEEN_ONE_PASS_PRINTTING
[33003]
ErrorString = Lack of data in printing process.
Solution[0] = Check the hardware;
Solution[1] = Please contact with the software provider.

;------------------------------------------------------------------------
;PASS_ERROR_HEADBOARD_LEFT_LIMIT_SWITCH_IS_TRIGGERED
[33004]
ErrorString = The headboard origin limit switch be triggered.
Solution[0] = Check the origin limit switch which connect with the headboard;
Solution[1] = Restart the software.

;------------------------------------------------------------------------
;PASS_ERROR_MAINBOARD_LEFT_LIMIT_SWITCH_IS_TRIGGERED
[33005]
ErrorString = The mainboard origin limit switch be triggered.
Solution[0] = Check the origin limit switch which connect with the mainboard;
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Solution[1] = Restart the software.

;------------------------------------------------------------------------
;PASS_ERROR_HEADBOARD_RIGHT_LIMIT_SWITCH_IS_TRIGGERED
[33006]
ErrorString = The headboard end limit switch be triggered.
Solution[0] = Check the end limit switch which connect with the headboard;
Solution[1] = Restart the software.

;------------------------------------------------------------------------
;PASS_ERROR_MAINBOARD_RIGHT_LIMIT_SWITCH_IS_TRIGGERED
[33007]
ErrorString = The mainboard end limit switch be triggered.
Solution[0] = Check the end limit switch which connect with the mainboard;
Solution[1] = Restart the software.

;------------------------------------------------------------------------
;PASS_ERROR_HEADBOARD_EMITTING_IS_NOT_ENOUGH
[33008]
ErrorString = 1Pass print error
Solution[0] = Check the hardware;
Solution[1] = Please contact with the software provider.

;------------------------------------------------------------------------
;PASS_ERROR_SET_MICRO
[33009]
ErrorString = Lack of data in printing process.
Solution[0] = Slow down the speed;
Solution[1] = Change the pointmode;
Solution[2] = Please contact with the software provider.

;------------------------------------------------------------------------
;EXP_ERROR_SYSTEM
[39000]
ErrorString = Unauthorized access to the memory ,or data flow exception.
Solution[0] = Check the configulation file;
Solution[1] = Check the USB connection;
Solution[2] = Restart the software;
Solution[3] = Restart the printer.

;------------------------------------------------------------------------

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