38655 DeviceNET Scanner Error Codes Page 1 of 2

Rockwell Automation Support Center

38655 - DeviceNET Scanner Error Codes

Access Level: TechConnect
Date Created: 03/01/2007 01:23 PM
Last Updated: 01/18/2012 12:30 PM

I am getting an Error Code through DeviceNET. How can I find out what it means?
The scanner module has a numeric display that indicates diagnostic information. It flashes at approximately one second intervals if more than one code must be shown.

Numbers are significant:

• Numbers 63 and below are node numbers.

• Numbers 64 and higher are error or status codes.

Most status codes apply to one or more devices. This is shown by alternately flashing the code and the node number. If many codes and node numbers must be shown, the
display cycles through them in node number order.

The following table describes the codes. The colors have these meanings:

Green shows normal conditions, or abnormal conditions caused by user action.

Blue shows abnormal or error conditions.
Red shows severe errors, possibly requiring a replacement scanner.
Bold codes show the most common conditions.

"Scanner" means the scanner module showing the display, except in a few cases where another scanner is explicitly referenced (see codes 83, 87, 88).

"Device" means some other node on the network, typically a slave device in the scanner's scanlist. This can be another scanner's slave-mode personality (see code 86).

Code Description Take this action

Normal operation. Do nothing. (Display shows scanner's node address.)
00 -63

Scanner failed Duplicate Node Address check. The node address Change the scanner channel address, or change the conflicting device's address.
70
is already in use.

71 Illegal data in scan list. Reconfigure scan list and remove any illegal data.

Device stopped communicating. (Changes to 78 if device does not Inspect the device and verify connections.
72
recover when scanner retries.)

Device does not match electronic key (vendor, product code, Verify that the correct device is at this node number. Make sure that the device
73
product type, revision) in scanlist. matches the electronic key as configured in scanlist.

74 Data overrun on port detected. Check configuration for invalid data. Check network traffic.

75 No network traffic at all has been detected. (Normal if no scanlist.) Create and download scanlist.

No network traffic for scanner detected. (Normal if no scanlist and Create and download scanlist.
76
scanner hears other traffic.)

77 Device's data sizes do not match scan list. Reconfigure device or scanlist for the correct transmit and receive data sizes.

Device is in scan list but does not exist, or has failed to respond to Add the device to the network, or delete or inhibit its scan list entry. See also code
78
scanner's retry after code 72. 72.

Scanner failed to transmit a message, usually duplicate node Make sure that the scanner is connected to a valid network with at least one other
79
check (at power-up). node. Check for disconnected cables. Verify baud rate.

80 User has put scanner in IDLE mode. Set RUN bit in scanner command register. Put PLC in RUN mode.

81 User has put scanner in FAULT mode. Check PLC program and scanner command register.

82 Error in sequence of fragmented I/O messages from device. Check device configuration.

Device is returning error response when scanner attempts to Check scanlist entry – it may specify a connection (strobe, poll, etc) not supported
83 initialize communications. by device. Device may be in another scanner's scanlist. Check device
configuration. Reboot device.

84 Initializing communication with devices in scanlist. None. This code clears when initialization is complete.

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38655 DeviceNET Scanner Error Codes Page 2 of 2

Data size larger than 255 bytes. Configure device for smaller data size.
85
Device's input data size changed after initialization. Configure device for fixed size. Replace faulty device.

Device is producing zero length data (IDLE state) while channel is Check device configuration and status. This is normal if device is another scanner
86
in RUN mode. in slave mode, and is IDLE (code 80).

87 Shared inputs: Device not allocated by primary scanner. Check primary scanner connection and configuration.

Shared inputs: Primary scanner has not allocated connection Check that sharing scanner's connections are the same as or a subset of primary
required by this scanner. scanner's.
88
Display test at power-up or reset. No action.

ADR error. The Device does not support Auto-Device Recovery or Check configuration or disable ADR for this device.
89
is not configured properly.

90 User has disabled communication port. Check PLC program and scanner command register.

Bus-off condition detected on DeviceNet port. Scanner is detecting Check DeviceNet connections and physical media integrity. Check system for failed
91 communication errors. devices or other possible sources of network interference. Check for conflicting
baud rates.

No network power detected on DeviceNet port. Provide network power. Make sure that drop cable is providing network power to
92
scanner DeviceNet port.

95 FLASH update in progress. None. Do not disconnect scanner while FLASH update is in progress.

97 User has halted scanner. Check ladder program and scanner command register.

98 Unrecoverable firmware failure. Service or replace your module.

99 Unrecoverable hardware failure. Service or replace your module.

E2 RAM Test Failure. Return/Replace module.

E4 Lost Power During FLASH Upgrade. Return/Replace module.

E5 No Boot or Main Code. Return/Replace module.

E9 User has flushed 1747-SDN scanner Check command register and cycle power on SDN to recover.

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