Anusha Gade Servicenow Developer
Anusha Gade Servicenow Developer
Email: [email protected]
Phone: +91 8897838472
Objective:
Technical Summary:
Education Qualification:
Technical Skills:
Project 1
Description:
Leave Management System used throughout the corporate organization. It can be used to automate
the workflow of leave applications and their approvals in corporate world. It has features like notification of
email, leave cancellation, automated leave approval and report generation based on the requested data by the
user.
Responsibilities:
Project 2
Description:
Issue Management System Is dealing with Incident Management, Problem Management, Change
Management and Service Catalog.
Responsibilities:
● Worked on implementation of Incident Management, Change Management, Request Fulfillment.
● Created Service Catalogs and Workflows as per requirement.
● Worked on Email notification and Events for the change management, incident management and
Service Requests.
● Developed Client Script, Business Rules, Script Include, UI Policies and UI Actions
● Creation and deployment of Update Sets
● Loaded Data using Import sets, Data Sources and Transform Maps.
● Experience of dealing issues with business and technology users of the application.
● Resolving day to day production issues, Incidents, Catalogue Tasks etc. within SLA.
● Create/modify Users, groups, granting roles to the users and its relationships.
Personal Details:
Declaration:
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the
responsibility for the correctness of the above-mentioned Information.
Place: Hyderabad