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8d Report

The document is a supplier/customer concern and corrective action report form used to document issues, containments, root cause analyses, corrective actions, and sign offs. It includes sections for part details, problem description, containment actions, root cause analysis, corrective actions, process changes, and approvals.

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s.rindustriespune99
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19 views

8d Report

The document is a supplier/customer concern and corrective action report form used to document issues, containments, root cause analyses, corrective actions, and sign offs. It includes sections for part details, problem description, containment actions, root cause analysis, corrective actions, process changes, and approvals.

Uploaded by

s.rindustriespune99
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Supplier/Customer Concern & Corrective Action Report (8D)

Part Details. Pictorial / Other details

Part Number Date Raised

Part Description Due Date

Supplier Raised By

Invoice no / Date Identification code

Quantity Severity

Problem description

Customer Containment

Informed By Phone / MAIL

Detection Failure Root Cause


Team Members
(Please refer / fill up Annexure A - Mandatory)

Name Position / Contact no.

Similar Part Consideration

QA-03-F-03 REV. 00 / 15-05-10


Similar Part Consideration

Occurance Root Cause


Supplier Containment
(Please refer / fill up Annexure A - Mandatory)

Stock Method Quantity OK Quantity No OK


Supplier finished stock. FINISHED
Supplier ODPL stock. DISPATCHED
Customer Stock

Other Containment Actions Who When R Y G Similar Part Consideration

100% inspcetion done at our end as well as at customer


G
end .

Corrective / Preventive Action Corrective / Preventive Action Verification


Actions Who When RYG

1) Every Job is being Marked Before Sending with


G
WHITE AND GREEN Dots on it.

QA-03-F-03 REV. 00 / 15-05-10


2 ) Every Job Hence Forth Is being Sent As per Drawing G

3 ) Every job Being checked By The new gauge &then


G
Dispatched Accordingly.

Document Change (Please Attach Copies)

Process FMEA
Flow Chart
Control Plan

Work Instructions

Other Add in Set up A

Report reviewed Supplier Quality Manager (Completed Status Only) Supplier Prod. Manager (Completed Status Only)

(name / sign / date )

* Key for Severity : A = External Customer Complaint , B = Major line stoppage , C = Minor Line stoppage with rework D = Future cause for con

QA-03-F-03 REV. 00 / 15-05-10


SCAR No.:-

Cause
nnexure A - Mandatory)

Similar Part Consideration

QA-03-F-03 REV. 00 / 15-05-10


Similar Part Consideration

e
nnexure A - Mandatory)

tion

Action Verification

QA-03-F-03 REV. 00 / 15-05-10


e Attach Copies)

Add in Set up Approval Report

SQA Engineer Sign Off Completed

D = Future cause for concern.

QA-03-F-03 REV. 00 / 15-05-10


First all job rework plan at customer end,
one windals representative send to DANA
and also displayed visual aid at final
inspection area. Please see the attached
Quality Alert.

QA-03-F-03 REV. 00 / 15-05-10


First all job rework plan at customer end,
one windals representative send to DANA
and also displayed visual aid at final
inspection area. Please see the attached
Quality Alert.

QA-03-F-03 REV. 00 / 15-05-10


Format No.:
ANNEXURE A - Root cause Analysis sheet Rev. No.:01
Rev. Date:

Please answer the following questions


Y N Y N
1) Standardized work posted? Y 9) Parts stocked in correct location? Y
2) Standardized followed? ( Seq,What,How,Why) Y 10) Parts in spec? Y
3) Operator understands the standards? Y 11) Parts have not changed recently? Y
4) Operator understands quality outcome? Y 12) Correct tools /fixtures used ? Y
5) Job done on all shift the same ? N 13) Has preventive Maintenance been performed Y
6) Regular operator ? N 14) Are tools functioning properly ? Y
7) Operator properly trained ? Y 15) Error Proofing function properly ? Y
8) Correct Parts? Y 16) No Abnormal events? (e.g. Power voltage, etc) Y
If Yes for all 16 questions proceed to Fishbone Diagram with Team (See Support Documentation tab)
If Answers to question 1-16 are no, complete 5 whys Analysis for each no response
Why Shipped ? (Why we could not detect the failure before shipment to Customer ?)
Root Cause Analysis: In First Why write down the Most Probable cause ( Use additional sheets as needed )
Why ?

Why ?

Why?

Why?

Why?

Root Cause for detection Failure :

Preventive / Correctve Measures:-


Root Cause Analysis: In First Why write down the Most Probable cause ( Use additional sheets as needed )
When

When

When

When
When

When
Root Cause for Occurance failure :

Root Cause Validation details (Induce the root cause in the system to replicate the original failure mode)
o.:
01
e:

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