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Troubleshooting
C7 and C9 Industrial Engines and C7 Petroleum Engine
Media Number -RENR2418-06 Publication Date -01/11/2008 Date Updated -10/11/2008

i02613937

Event Codes
SMCS - 1901

Event codes alert the operator that an abnormal engine operating condition such as low oil pressure or high
coolant temperature has been detected. When the event code is generated, the event is active.

Active Event Codes

An active event code represents a problem with engine operation. Correct the problem as soon as possible.

Active event codes are listed in ascending numerical order. The code with the lowest number is listed first.

When certain event codes are activated, the Electronic Control Module (ECM) also generates a flash code
that will be displayed on the diagnostic lamp. Refer to Troubleshooting, "Diagnostic Code Cross Reference"
for a cross-reference between event codes and flash codes.

Illustration 1 is an example of the operating range of an oil temperature sensor. Do not use the Illustration to
troubleshoot the oil temperature sensor.

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Illustration 1 g01139661
Example of the typical operating range of an oil temperature sensor

(1) This area represents the normal temperature range for the engine oil. The normal output voltage of the sensor is between 0.2
VDC and 4.2 VDC.

(2) In this area, the oil temperature above 107 °C (225 °F) is higher than normal. The output voltage of the sensor will generate
an event code. The sensor does not have an electronic problem.

(3) In these areas, the output voltage of the sensor is too high or too low. The voltage is outside of the normal range. The

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electronic problem will generate a diagnostic code. Refer to Troubleshooting, "Troubleshooting with a Diagnostic Code" for
additional information on diagnostic codes.

The following format is used for event codes:

"EXXX (Y) Description of the event"

The "E" means that the code is an event code. The "XXX" represents a numeric identifier for the event code.
The "(Y)" represents a numeric identifier for the severity of the event. This is followed by a description of
the event. Refer to the following example:

"E004 (3) Engine Overspeed Shutdown"

In this example, the number 3 indicates the severity of the event. The ECM has three levels of response to
events:

Warning (1) - This condition represents a serious problem with engine operation. However, this condition
does not require a derate or a shutdown.

Derate (2) - For this condition, the ECM reduces the engine's power in order to help prevent possible engine
damage.

Shutdown (3) - For this condition, the ECM shuts down the engine in order to help prevent possible engine
damage.

Responses to certain events may be programmed into the ECM. Refer to Troubleshooting, "System
Configuration Parameters".

Logged Event Codes

When the ECM generates an event code the ECM logs the code in permanent memory. The ECM has an
internal diagnostic clock. The ECM will record the following information when an event code is generated:

The hour of the first occurrence of the code

The hour of the last occurrence of the code

The number of occurrences of the code

Logged events are listed in chronological order. The most recent event code is listed first.

This information can be helpful for troubleshooting intermittent problems. Logged codes can also be used to
review the performance of the engine.

Clearing Event Codes

A code is cleared from memory when one of the following conditions occur:

The code does not recur for 100 hours.

A new code is logged and there are already ten codes in memory. In this case, the oldest code is

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cleared.

The service technician manually clears the code.

Always clear logged event codes after investigating and correcting the problem which generated the code.

Troubleshooting
For basic troubleshooting of the engine, perform the following steps in order to diagnose a malfunction:

1. Obtain the following information about the complaint from the operator:

 The event and the time of the event

 Determine the conditions for the event. The conditions will include the engine rpm and the load.

 Determine if there are any systems that were installed by the dealer or by the customer that
could cause the event.

 Determine whether any additional events occurred.

2. Verify that the complaint is not due to normal engine operation. Verify that the complaint is not due to
error of the operator.

3. Narrow the probable cause. Consider the operator information, the conditions of operation, and the
history of the engine.

4. Perform a visual inspection. Inspect the following items:

 Fuel supply

 Oil level

 Oil supply

 Wiring

 Connectors

Be sure to check the connectors. This is very important for problems that are intermittent. Refer to
Troubleshooting, "Electrical Connectors - Inspect".

If these steps do not resolve the problem, identify the procedures in this manual that best describe the event.
Check each probable cause according to the tests that are recommended.

Trip Points for the Monitoring System

The monitoring system determines the level of action that is taken by the Electronic Control Module (ECM)
in response to a condition that can damage the engine. When any of these conditions occur, the appropriate
event code will trip.

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Table 1 contains the conditions that are monitored and the default trip points for each condition. Each
condition has an associated parameter. The settings for each parameter can be viewed with the Caterpillar
Electronic Technician (ET). The trip points for some of the parameters may be adjustable with Cat ET.

Table 1

Trip Points for the Monitoring System

Time Delay in
Default Set Points
Condition Action Seconds
Value
Range Default Range Default
E096 (1) High Fuel Warning Maps are not
On None 8
Pressure programmable. (1)
E194 (2)High Exhaust Maps are not
Derate On None 4
Temperature programmable. (1)
E198 (1) Low Fuel Warning
Pressure
On None Maps are not programmable. (1)
E198 (2) Low Fuel
Derate
Pressure
E360 (1) Low Engine Oil Warning
Pressure
On 8
E360 (2) Low Engine Oil Maps are not
Derate None
Pressure programmable. (1)
E360 (3) Low Engine Oil Shutdown
Off 4
Pressure

85 °C
(185 °F)
C7 to
108 °C
(226 °F)
108 °C
(226 °F)
E361 (1) High Engine Warning
None
Coolant Temperature

On 85 °C
(185 °F)
C9 to 113 °C
(235 °F)
113 °C
(235°F)

86 °C
(187 °F)
C7 to 111 °C

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(232 °F)
111 °C
(232 °F)

E361 (2) High Engine 86 °C

Derate
Coolant Temperature (187 °F)
C9 to 116 °C
(240 °F)
116 °C
(232 °F)

1 to 54 10 87 °C
(189 °F)
C7
to 111 °C
(232 °F)
111 °C
E361 (3) High Engine Shutdown (232 °F)
Off
Coolant Temperature
87 °C
(189 °F)
C9 to 116 °C
(240 °F)
116 °C
(240 °F)
E362 (1) Engine Warning
1800-2600 2600
Overspeed
On None 1
E362 (3) Engine Shutdown
1800-2800 2800
Overspeed
E443 (1) High Auxiliary Warning
On 4
Pressure (2)
1 to 54 0 kPa (0 psi)
E443 (2) High Auxiliary to
Derate 1500 kPa
Pressure (2)
Off 3 (218 psi)
3150 kPa (457
E443 (3) High Auxiliary Shutdown psi)
Pressure (2)

E445 (1) High Auxiliary Warning

On 105 °C
Temperature (2)
(221 °F)
0 °C (32°F)
E445 (2) High Auxiliary 1 to 54 to
Derate 4 106 °C
Temperature (2)
(223 °F)
Off 140 °C (284 °
F)
E445 (3) High Auxiliary Shutdown
107 °C
Temperature (2)
(224 °F)

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E539 (1) High Intake

Warning
Manifold Air None 90 °C (194
Temperature °F)
On 8 None
E539 (2) High Intake
Manifold Air Derate 1 to 54 110 °C
Temperature (230 °F)
E2143 (1) Low Engine Warning 1 to 54
10
Coolant Level
On
E2143 (2) Low Engine
Derate 1 to 54 10 None
Coolant Level
E2143 (3) Low Engine Shutdown 1 to 54
Off 10
Coolant Level
(1) The maps may be different. The maps depend on the model of the engine.
(2) The engine must be equipped with the appropriate sensor.

Copyright 1993 - 2009 Caterpillar Inc. Wed Feb 18 09:01:40 UTC 2009
All Rights Reserved.
Private Network For SIS Licensees.

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