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English For Tech M1 - S1

The documents discuss advanced software development methodologies and advanced IT support. They provide details about various methodologies like waterfall, agile development, DevOps and spiral model. It also discusses skills required for advanced IT support professionals like network administration, software troubleshooting, server management, cybersecurity and effective communication.

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DAIANA
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0% found this document useful (0 votes)
14 views30 pages

English For Tech M1 - S1

The documents discuss advanced software development methodologies and advanced IT support. They provide details about various methodologies like waterfall, agile development, DevOps and spiral model. It also discusses skills required for advanced IT support professionals like network administration, software troubleshooting, server management, cybersecurity and effective communication.

Uploaded by

DAIANA
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 30

Audio 1:

Presentaciones
Aquí están tus últimas respuestas:

Pregunta 1
Which methodology follows a linear sequence of phases?

Respuesta: Waterfall methodology

Puntuación: 1 de cada 1

Pregunta 2
What is Agile development known for?

Respuesta: Streamlining the software development lifecycle

Puntuación: 0 de cada 1

No

Pregunta 3
What is the primary focus of DevOps methodology?

Respuesta: Integrating development and operations teams

Puntuación: 1 de cada 1

Pregunta 4
What is the main characteristic of the Spiral model?

Respuesta: Continuous feedback and incremental delivery

Puntuación: 0 de cada 1

No

Pregunta 5
What is the topic of the monologue?

Respuesta: Advanced software development methodologies

Puntuación: 1 de cada 1

Pregunta 6
What is the main objective of Lean methodology?

Respuesta: Continuous improvement and efficiency

Puntuación: 1 de cada 1

Pregunta 7
Which methodology is particularly useful for complex projects with evolving
requirements?

Respuesta: Spiral model

Puntuación: 1 de cada 1

Pregunta 8
What are the benefits of embracing advanced software development methodologies?
Respuesta: Enhanced collaboration and improved quality assurance

Puntuación: 1 de cada 1

Audio 2:

Presentaciones
Aquí están tus últimas respuestas:

Pregunta 1
Why is effective communication important for advanced IT support professionals?

Respuesta: To assist non-technical users

Puntuación: 1 de cada 1

Pregunta 2
Why is staying updated with the latest technologies important in advanced IT support?

Respuesta: To meet the evolving needs of the tech industry

Puntuación: 1 de cada 1

Pregunta 3
What is one of the key challenges in advanced IT support?

Respuesta: Managing server hardware maintenance

Puntuación: 0 de cada 1

No

Pregunta 4
What skills are necessary for advanced IT support professionals?
Respuesta: Network administration and hardware repair

Puntuación: 0 de cada 1

No

Pregunta 5
Which area of advanced IT support involves analyzing network logs and monitoring
network traffic?

Respuesta: Network troubleshooting

Puntuación: 1 de cada 1

Pregunta 6
What is the overall purpose of advanced IT support and troubleshooting?

Respuesta: To meet the evolving needs of the tech industry

Puntuación: 1 de cada 1

Pregunta 7
What does advanced IT support involve in terms of cybersecurity?

Respuesta: Developing security protocols

Puntuación: 0 de cada 1

No

Pregunta 8
What is one of the key responsibilities of IT professionals in advanced IT support?

Respuesta: Diagnosing and resolving server hardware issues

Puntuación: 1 de cada 1


Pregunta 9
What is the primary focus of advanced IT support and troubleshooting?

Respuesta: Hardware maintenance

Puntuación: 0 de cada 1

No

Pregunta 10
Which aspect of advanced IT support involves optimizing software performance?

Respuesta: [ningunos]

Puntuación: 0 de cada 1

Reading 1:

As technology continues to advance at a rapid pace, the role of IT support professionals


becomes increasingly critical in ensuring the smooth operation of various systems and
networks. Advanced IT support and troubleshooting skills are essential for diagnosing
and resolving complex issues that may arise in today's fast-paced tech industry.

One of the key areas in advanced IT support is network troubleshooting. With the
growing reliance on network infrastructure, IT professionals need to be adept at
identifying and resolving network-related problems. This includes analyzing network
logs, monitoring network traffic, and identifying bottlenecks or connectivity issues.

Another crucial aspect of advanced IT support is application troubleshooting. IT support


professionals must have a deep understanding of various software applications and
their underlying infrastructure. They should be capable of troubleshooting issues related
to software compatibility, performance optimization, and system integration.

Additionally, advanced IT support involves server troubleshooting. IT professionals need


to be well-versed in server technologies and be able to diagnose and resolve issues
related to server hardware, operating systems, and virtualization.
Moreover, advanced IT support requires expertise in cybersecurity. IT professionals
must have a strong understanding of security protocols, vulnerability assessment, and
incident response. They should be skilled in detecting and mitigating security breaches,
as well as implementing preventive measures to safeguard networks and systems.

Furthermore, advanced IT support professionals need effective communication and


customer service skills. They must be able to communicate complex technical concepts
to non-technical users and provide excellent customer support throughout the
troubleshooting process.

In conclusion, advanced IT support and troubleshooting encompass a wide range of


skills and knowledge. Professionals in this field need to stay updated with the latest
technologies and continuously enhance their problem-solving abilities to meet the
evolving needs of the tech industry.

Este test no tiene restricción de tiempo, es posible hacer una pausa y continuar en
cualquier momento.
Si cancelas el test, tus respuestas serán eliminadas y no contarán como enviadas.

Pregunta 1
Why is effective communication important for advanced IT support professionals?

Respuesta: To assist non-technical users

Puntuación: 1 de cada 1

Pregunta 2
Why is staying updated with the latest technologies important in advanced IT support?

Respuesta: To meet the evolving needs of the tech industry

Puntuación: 1 de cada 1

Pregunta 3
What is one of the key challenges in advanced IT support?
Respuesta: Managing server hardware maintenance

Puntuación: 0 de cada 1

No

Pregunta 4
What skills are necessary for advanced IT support professionals?

Respuesta: Network administration and hardware repair

Puntuación: 0 de cada 1

No

Pregunta 5
Which area of advanced IT support involves analyzing network logs and monitoring
network traffic?

Respuesta: Network troubleshooting

Puntuación: 1 de cada 1

Pregunta 6
What is the overall purpose of advanced IT support and troubleshooting?

Respuesta: To meet the evolving needs of the tech industry

Puntuación: 1 de cada 1

Pregunta 7
What does advanced IT support involve in terms of cybersecurity?

Respuesta: Developing security protocols

Puntuación: 0 de cada 1

No
Pregunta 8
What is one of the key responsibilities of IT professionals in advanced IT support?

Respuesta: Diagnosing and resolving server hardware issues

Puntuación: 1 de cada 1

Pregunta 9
What is the primary focus of advanced IT support and troubleshooting?

Respuesta: Hardware maintenance

Puntuación: 0 de cada 1

No

Pregunta 10
Which aspect of advanced IT support involves optimizing software performance?

Respuesta: [ningunos]

Puntuación: 0 de cada 1

Reading 2>

In today's digital landscape, where users interact with various devices and platforms,
designing applications that provide a seamless and intuitive user experience has
become paramount. User-centered design (UCD) is a methodology that puts the user at
the center of the design process, ensuring that the application meets their needs and
expectations.

When designing multi-platform applications, there are several key principles that guide
the UCD approach. Firstly, understanding the target users is essential. This involves
conducting user research to gather insights about their preferences, behaviors, and pain
points. By empathizing with the users, designers can create solutions that address their
specific needs.
Secondly, consistency across platforms is crucial for a cohesive user experience. Users
should be able to seamlessly transition between different devices and platforms without
feeling disoriented. Consistent visual elements, interaction patterns, and information
architecture help users navigate the application effortlessly.

Thirdly, responsive design plays a significant role in multi-platform applications. With the
proliferation of smartphones, tablets, and desktops, applications must adapt to different
screen sizes and resolutions. Responsive design ensures that the application is
optimized for various devices, providing a consistent experience regardless of the
screen being used.

Another important aspect is accessibility. Designing inclusive applications that can be


used by people with diverse abilities is essential. This includes considerations such as
providing alternative text for images, ensuring sufficient color contrast, and
accommodating assistive technologies for users with disabilities.

Usability testing is an integral part of the UCD process. By observing users interacting
with the application and collecting feedback, designers can identify usability issues and
make improvements. Iterative testing and refinement help create a user-friendly and
intuitive application.

Furthermore, UCD emphasizes iterative prototyping. Designers create prototypes at


various stages of the design process to gather feedback and validate design decisions.
Prototyping allows for early user involvement and helps refine the application based on
user insights.

In conclusion, user-centered design for multi-platform applications focuses on creating


seamless and intuitive experiences for users across different devices and platforms. By
understanding user needs, ensuring consistency, employing responsive design,
prioritizing accessibility, conducting usability testing, and embracing iterative
prototyping, designers can deliver applications that truly cater to user expectations.

Pregunta 1
Why is consistency across platforms important in multi-platform applications?

Respuesta: It provides a cohesive user experience

Puntuación: 1 de cada 1

Pregunta 2
What is the benefit of iterative prototyping in the UCD process?

Respuesta: It accelerates the development timeline

Puntuación: 0 de cada 1

No

Pregunta 3
What is the purpose of usability testing in user-centered design?

Respuesta: To gather user feedback and identify usability issues

Puntuación: 1 de cada 1

Pregunta 4
What is the first step in the UCD approach for multi-platform applications?

Respuesta: Conducting user research

Puntuación: 1 de cada 1

Pregunta 5
What is the main objective of user-centered design (UCD) for multi-platform
applications?

Respuesta: Providing a seamless and intuitive user experience

Puntuación: 1 de cada 1

Pregunta 6
Why is accessibility important in multi-platform application design?
Respuesta: It addresses the needs of users with disabilities

Puntuación: 1 de cada 1

Pregunta 7
What does responsive design aim to achieve in multi-platform applications?

Respuesta: Adaptability to different screen sizes and resolutions

Puntuación: 1 de cada 1

Pregunta 8
What is the ultimate goal of user-centered design for multi-platform applications?

Respuesta: Achieving maximum market share

Puntuación: 0 de cada 1

Reading 3

In the realm of technology, building robust and scalable back-end systems is crucial to
support the ever-increasing demands of modern applications. Back-end development
involves creating the server-side logic and infrastructure that power these systems,
ensuring they can handle a large volume of users and data while maintaining optimal
performance.

One of the fundamental concepts in back-end development is scalability. Scalability


refers to the ability of a system to handle growing workloads by adding resources or
components. In distributed systems, scalability is achieved through horizontal scaling,
where multiple servers or instances work together to handle requests and distribute the
workload evenly.

To achieve scalability, back-end developers employ various techniques. One common


approach is load balancing, which evenly distributes incoming traffic across multiple
servers to prevent overload. Load balancers monitor server health and dynamically
allocate requests to the most available and least burdened server, ensuring efficient
resource utilization.

Another crucial aspect of back-end development is data management. In scalable


systems, data storage and retrieval must be optimized for performance and efficiency.
Back-end developers often utilize distributed databases or caching systems to handle
large volumes of data and improve response times.

Handling concurrent requests is also a challenge in distributed systems. Back-end


developers utilize techniques such as thread pooling and asynchronous programming to
efficiently handle multiple requests simultaneously. This helps prevent bottlenecks and
ensures smooth operation even under high traffic conditions.

Furthermore, fault tolerance is essential in distributed systems. Back-end developers


employ redundancy measures such as replication and data backups to ensure data
integrity and system availability. In the event of a server failure, redundant components
take over seamlessly, preventing service disruptions.

Security is another critical consideration in back-end development. Developers


implement measures such as encryption, authentication, and authorization to protect
sensitive data and prevent unauthorized access. Regular security audits and updates
are conducted to address emerging threats and vulnerabilities.

Testing and monitoring play a vital role in back-end development for scalable and
distributed systems. Developers perform stress testing to assess system performance
under heavy loads and identify potential bottlenecks. Monitoring tools are used to track
system health, detect anomalies, and proactively address issues.

In conclusion, back-end development for scalable and distributed systems requires


expertise in areas such as scalability, load balancing, data management, concurrency
handling, fault tolerance, security, testing, and monitoring. By employing these
principles and techniques, back-end developers can build robust and high-performing
systems that meet the demands of modern applications.

Pregunta 1
What is the purpose of redundancy measures in distributed systems?
Respuesta: To ensure fault tolerance and data integrity

Puntuación: 1 de cada 1

Pregunta 2
How is scalability achieved in distributed systems?

Respuesta: Through vertical scaling

Puntuación: 0 de cada 1

No

Pregunta 3
How do back-end developers address security in scalable and distributed systems?

Respuesta: Through encryption, authentication, and authorization

Puntuación: 1 de cada 1

Pregunta 4
What is the primary objective of back-end development for scalable and distributed
systems?

Respuesta: Building robust and high-performing server-side logic

Puntuación: 1 de cada 1

Pregunta 5
What is the role of monitoring tools in back-end development for scalable and
distributed systems?

Respuesta: To track system health and detect anomalies

Puntuación: 1 de cada 1


Pregunta 6
What is the purpose of stress testing in back-end development?

Respuesta: To optimize resource utilization

Puntuación: 0 de cada 1

No

Pregunta 7
What is the purpose of load balancing in scalable systems?

Respuesta: To evenly distribute incoming traffic across multiple servers

Puntuación: 1 de cada 1

Pregunta 8
What is a key consideration in back-end development for scalable and distributed
systems?

Respuesta: Data management and optimization

Puntuación: 1 de cada 1

Pregunta 9
How do back-end developers handle concurrent requests in distributed systems?

Respuesta: Through load balancing techniques

Puntuación: 0 de cada 1

Grammar 1:
Pregunta 1
In the upcoming meeting, be prepared to ________ your ideas for improving the
software architecture.
Respuesta: Speak up

Puntuación: 0 de cada 1

No

Pregunta 2
The project manager encouraged the team to ________ innovative solutions to the
client's problem.

Respuesta: Look into

Puntuación: 0 de cada 1

No

Pregunta 3
Could you ________ the feasibility of integrating this new feature into the existing
system?

Respuesta: Look into

Puntuación: 1 de cada 1

Pregunta 4
During the brainstorming session, each team member will have the opportunity to
________ their suggestions for the new feature.

Respuesta: Speak up

Puntuación: 0 de cada 1

No

Pregunta 5
Please ________ the issue and provide a detailed analysis of the root cause.

Respuesta: Look into

Puntuación: 1 de cada 1

Pregunta 6
In agile retrospectives, encourage team members to ________ and provide feedback
on the sprint process.

Respuesta: Put forward

Puntuación: 0 de cada 1

No

Pregunta 7
We need to ________ the performance optimization techniques for our website.

Respuesta: Look into

Puntuación: 1 de cada 1

Pregunta 8
If you notice any issues with the project timeline, it's important to ________ and raise
them with the project manager.

Respuesta: Put forward

Puntuación: 0 de cada 1

No

Pregunta 9
During team meetings, don't hesitate to ________ and share your ideas or concerns.

Respuesta: Speak up

Puntuación: 1 de cada 1

Grammar 2:

Pregunta 1
We need to ________ the feasibility of integrating this new technology into our existing
system.

Respuesta: Look into

Puntuación: 1 de cada 1

Pregunta 2
Please ________ the performance issue and provide a detailed analysis.

Respuesta: Look into

Puntuación: 1 de cada 1

Pregunta 3
During team meetings, don't hesitate to ________ and share your thoughts on the
project.

Respuesta: Speak up

Puntuación: 1 de cada 1

Pregunta 4
During the brainstorming session, participants are encouraged to ________ creative
solutions to the problem at hand.

Respuesta: Put forward

Puntuación: 1 de cada 1

Pregunta 5
Each team member will have the opportunity to ________ their ideas for improving the
project management process.
Respuesta: Put forward

Puntuación: 1 de cada 1

Pregunta 6
Could you ________ the potential risks associated with this software update?

Respuesta: Look into

Puntuación: 1 de cada 1

Pregunta 7
If you have any concerns about the data quality, it's important to ________ and raise
them.

Respuesta: Look into

Puntuación: 0 de cada 1

No

Pregunta 8
The UX designer will ________ a proposal for the new user interface design during the
next meeting.

Respuesta: Put forward

Puntuación: 1 de cada 1

Pregunta 9
In agile retrospectives, it's crucial to ________ and provide feedback on the team's
performance.

Respuesta: Speak up

Puntuación: 1 de cada 1
Grammar 3:
Pregunta 1
In the Agile retrospective, team members are invited to ________ suggestions for
enhancing the team's collaboration.

Respuesta: Put forward

Puntuación: 1 de cada 1

Pregunta 2
The product owner will ________ a roadmap for the upcoming software releases.

Respuesta: Put forward

Puntuación: 1 de cada 1

Pregunta 3
If you notice any ethical issues in the project, please ________ and bring them to the
attention of the team.

Respuesta: Look into

Puntuación: 0 de cada 1

No

Pregunta 4
The security team will ________ any suspicious activities in the system.

Respuesta: Look into

Puntuación: 1 de cada 1

Pregunta 5
As a UX designer, it's important to ________ and advocate for user-centered design
principles.

Respuesta: Look into

Puntuación: 0 de cada 1

No

Pregunta 6
During code reviews, feel free to ________ if you have suggestions for improving the
code.

Respuesta: Speak up

Puntuación: 1 de cada 1

Pregunta 7
As part of the code review process, developers are expected to ________ their
recommended changes to the codebase.

Respuesta: Put forward

Puntuación: 1 de cada 1

Pregunta 8
It's important to ________ the user feedback and make improvements accordingly.

Respuesta: Look into

Puntuación: 1 de cada 1

Pregunta 9
As part of the investigation, we will ________ the root cause of the system outage.

Respuesta: Look into


Puntuación: 1 de cada 1

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