Assignment Organizational Behavior Group 10
Assignment Organizational Behavior Group 10
GROUP 10
TABLE OF CONTENT
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PAGE
1.0 INTRODUCTION..........................................................................3
2.0 DEFINITION OF STRESS...........................................................3
3.0 DEFINITION OF EMOTIONAL.................................................3
4.0 CAUSES OF STRESS EFFECTED MENTAL WORKER....3-4
5.0 IMPORTANCE OF UNDERSTANDING EMOTION AND
STRESS OF CONTRUCTION WORKERS..................................5-6
6.0 CONSEQUENCES STRESS AND EMOTION OF MENTAL
CONTRUCTION WORKERS........................................................6-7
7.0 EXAMPLE OF CASE STUDIES.................................................8
8.0 MANAGING EMOTION AND STRESS OF CONTRUCTION
WORKERS.....................................................................................9-10
9.0 EFFECT OF EMOTION AND STRESS TO CONTRUCTION
WORKER...........................................................................................11
10.0 ORGANIZATONAL STRATEGIES FOR MANAGING
EMOTION AND STRESS OF CONCTRUCTION
WORKERS....................................................................................11-13
11.0 BENEFITS OF REDUCING EMOTION AND STRESS IN
ORGANIZATIONS.......................................................................13-14
12.0 CONCLUSION............................................................................15
1.0 INTRODUCTION
There is a pressing challenge in the construction industry as stress and emotions adversely affect
workers' mental health. To protect their workforce, employers must prioritize addressing these
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issues, with factors like job insecurity and poor organizational management contributing to a
heightened burnout risk, amplified by irregular working hours and unsafe working conditions. In
AIA Vitality Malaysia's Healthiest Workplace survey, 51% of employees reported work-related
stress and 53% reported not getting enough sleep. Employees at Company ABC avoid discussing
mental health concerns for fear of humiliation, posing a threat to their well-being and the
organization.
PERSONAL CHARACTERISTICS
Disagreeable Work Environment: Workers experience a lack of involvement in
decision-making, leading to decreased self-worth and heightened stress levels.
Lack of Control: Employees feel a lack of control over their work, contributing
to anxiety, depression, and exhaustion.
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RELATIONSHIP-RELATED FACTORS
Poor Interpersonal Relationships: The absence of support from colleagues
during stressful times exacerbates stress levels within the organization.
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Role Ambiguity: Managers and supervisors face role ambiguity and conflicting
duties, causing worry and frustration. Clear communication and role delineation
are essential for reducing stress.
MANAGEMENT INITIATIVES
Lack of Supportive Work Environment: Management needs to act to foster a
supportive work environment and reduce the stigma associated with mental health
by normalizing dialogue and providing necessary tools and resources.
Unclear Roles: Clear communication about roles and responsibilities is essential
to prevent conflicting roles and alleviate the stress faced by managers.
FINANCIAL IMPLICATIONS
High Cost of Mental Health Issues: The company acknowledges the financial
implications of untreated mental health conditions, estimating costs that could
reach a significant percentage of the national GDP.
INTERVENTION STRATEGIES
Employee Assistance Programs (EAPs): Implementing EAPs can address
mental health problems, ensuring confidentiality through health insurance brokers
and providing necessary support.
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RISK MITIGATION
Understanding stressors and emotions in the construction industry helps identify potential
risks to workers' psychological and physical health. This knowledge allows for proactive
measures to mitigate these risks, reducing the likelihood of accidents and injuries.
EMPLOYEE RETENTION
Acknowledging and addressing stress and emotional challenges demonstrates an
employer's commitment to the well-being of their workforce. This can contribute to
increased job satisfaction and employee retention, reducing turnover rates.
SAFETY
Stress and emotional distress can compromise workers' ability to focus and make sound
decisions, increasing the risk of accidents on construction sites. Understanding these
factors allows for safety measures to prevent injuries and ensure a secure working
environment.
COMPANY REPUTATION
A company that actively addresses the emotional and stress-related challenges faced by
its workers portrays itself as socially responsible. This positive reputation can attract
skilled workers, clients, and business partners, contributing to the company's long-term
success.
LEGAL COMPLIANCE
Employers have a legal and ethical responsibility to provide a safe and healthy work
environment. Understanding and addressing the emotional well-being of workers ensures
compliance with labor laws and regulations, reducing the risk of legal issues.
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FINANCIAL IMPLICATIONS
Mental health issues can have significant financial implications, including increased
absenteeism, decreased productivity, and potential legal costs. By understanding and
addressing these issues, companies can mitigate financial losses and promote long-term
financial sustainability.
EMPLOYEE ENGAGEMENT
An emotionally and mentally healthy workforce is more likely to be engaged and
committed to their work. Understanding and addressing stress and emotion fosters a
positive work culture, enhancing employee engagement and motivation.
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SOCIAL RESPONSIBILITY
Acknowledging and addressing mental health issues aligns with the concept of social
responsibility. Companies that prioritize the well-being of their workers contribute to
creating a more compassionate and supportive society.
INCREASED BURNOUT
- Prolonged exposure to stress and emotion in the construction industry can lead to
increased burnout among workers. The demanding nature of the job, combined with
irregular hours and job instability, contributes to mental exhaustion and decreased job
satisfaction.
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IMPACT ON OVERALL HEALTH
- Prolonged exposure to stress can lead to various health problems, both mental and
physical. Construction workers facing high levels of stress and emotion may experience
anxiety, depression, fatigue, and other health issues that impact their overall well-being.
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- Workers facing chronic stress and emotional challenges may opt to leave their jobs,
resulting in increased turnover rates. High turnover disrupts project continuity and incurs
additional costs for hiring and training new personnel.
REPUTATION DAMAGE
- Persistent mental health issues among construction workers can lead to a negative
perception of the company, both internally and externally. This reputation damage can
affect the ability to attract skilled workers, secure projects, and maintain client trust.
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7.0 EXAMPLE OF CASE STUDIES
SUCCESSFUL IMPLEMENTATION OF EMPLOYEE ASSISTANCE PROGRAMS
(EAPs)
- In response to the mental health challenges identified in Company ABC, a similar
construction firm successfully introduced EAPs. The program, facilitated through a
health insurance broker, ensured workers had access to confidential mental health
support. This initiative resulted in improved well-being, reduced absenteeism, and
increased job satisfaction.
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comprehensive training for new hires, the organization observed enhanced job
performance, reduced stress levels, and a decline in on-site accidents.
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8.0 MANAGING EMOTION AND STRESS OF CONTRUCTION
WORKERS
COMPREHENSIVE MENTAL HEALTH PLAN
- Company ABC has acknowledged the importance of addressing stress and emotions
among its workforce. The management has devised a comprehensive plan and strategy to
tackle deteriorating mental health, considering the unique challenges faced by
construction workers.
IDENTIFICATION OF STRESSORS
- Management has identified key stressors affecting workers, including irregular working
hours, dangerous conditions, job instability, and the additional stress of the COVID-19
pandemic. Understanding these stressors is crucial for developing targeted interventions.
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- The company utilized insights from the AIA Vitality Malaysia’s Healthiest Workplace
survey, which highlighted that overwork and sleep deprivation contribute to work-related
stress. This data-driven approach aids in tailoring interventions to specific issues faced by
Company ABC's workforce.
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FINANCIAL CONSIDERATION
- The company recognizes the financial implications of untreated mental health conditions.
By investing in mental health support programs, Company ABC aims to improve
productivity, reduce absenteeism, and contribute to a positive workplace culture.
COST-BENEFIT ANALYSIS
- Highlighting the potential cost of employee mental health issues, the management
emphasizes the financial advantages of implementing mental health policies and
programs. This includes changing the workplace stigma and making mental health
conditions more treatable.
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10.0 ORGANIZATONAL STRATEGIES FOR MANAGING
EMOTION AND STRESS OF CONCTRUCTION WORKERS
Employee Assistance Programs (EAPs):
- Establish comprehensive EAPs to provide confidential counseling and support services
for workers experiencing mental health issues.
- Collaborate with health insurance providers to ensure easy access to mental health
resources and treatment.
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Training and Skill Development:
- Invest in training programs to equip workers with the necessary skills and knowledge,
reducing stress associated with job challenges.
- Hire consultants to develop customized training programs addressing the unique demands
of construction work, including safety protocols and stress management.
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- Normalize discussions around stress and emotion, reducing the stigma associated with
seeking help.
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11.0 BENEFITS OF REDUCING EMOTION AND STRESS IN
ORGANIZATIONS
Enhanced Mental Health:
- Reduction of stress contributes to improved mental health among employees.
- Lower levels of anxiety and depression lead to a more positive work environment.
Increased Productivity:
- Reduced stress levels are associated with higher productivity.
- Employees can focus better on their tasks, leading to improved efficiency and output.
Decreased Absenteeism:
- Addressing emotional well-being and stress can lead to a decline in absenteeism.
- Healthy and satisfied employees are less likely to take unplanned leaves.
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Reduced Turnover Rates:
- Companies that prioritize employee well-being are likely to experience lower turnover
rates.
- Satisfied and supported employees are more likely to stay with the organization.
Cost Savings:
- Reduced stress levels can lead to cost savings associated with fewer accidents and
healthcare expenses.
- Lower turnover rates save on recruitment and training costs.
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Improved Interpersonal Relationships:
- Addressing stress can enhance interpersonal relationships among team members.
- Better collaboration and teamwork contribute to a harmonious work environment.
Enhanced Reputation:
- Organizations that prioritize employee well-being build a positive reputation.
- A good reputation attracts top talent and potential clients.
Adaptability to Challenges:
- Employees with lower stress levels are better equipped to handle challenges.
- Improved adaptability contributes to a more resilient workforce.
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12.0 CONCLUSION
In conclusion, Company ABC has taken significant strides to address the critical issue of stress
and emotions affecting the mental health of its workers in the construction industry. Recognizing
the multifaceted nature of the problem, the company has implemented a comprehensive plan and
strategy to mitigate the detrimental impact on its workforce.
The investigation revealed several key stressors, including personal characteristics, relationship-
related factors, work nature and time, organizational policy and position, and situational or
environmental factors. The adverse effects of these stressors manifested in decreased self-worth,
lack of involvement in decision-making, and heightened levels of anxiety, depression, apathy,
and exhaustion among employees.
To tackle these challenges, Company ABC has introduced a range of organizational strategies.
These encompass comprehensive training programs to equip workers with necessary skills, clear
role definitions to minimize ambiguity, and initiatives to create a supportive work environment.
Addressing interpersonal relationships and providing avenues for employee support are pivotal
aspects of the company's approach.
The management's proactive stance in sending new employees for training, acknowledging the
role of senior workers, and hiring a consultant to develop a training program demonstrates a
commitment to improving the working conditions and skills of the workforce. Additionally, the
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implementation of Employee Assistance Programs (EAPs) through health insurance brokers
underscores the company's dedication to addressing mental health issues in a confidential and
supportive manner.
The financial implications of untreated mental health conditions highlighted the need for
intervention and the implementation of policies and programs. The staggering cost of mental
health issues, if left unaddressed, emphasizes the urgency and importance of the company's
commitment to mental health care for its employees.
Company ABC's decision to continue education programs, awareness campaigns, and
collaborative efforts in dealing with mental health issues signifies a long-term commitment. By
adopting the World Health Organization's tagline, "Mental health care for all: let’s make it a
reality," the company aligns itself with a global vision for prioritizing mental health.
In the face of the anticipated global economic downturn in 2023, the company's proactive stance
positions it well to navigate the challenges ahead. By fostering a workplace culture that
prioritizes mental health, Company ABC not only ensures the well-being of its employees but
also contributes to a more resilient and productive organization.
As the company moves forward, ongoing assessment, adjustment of strategies, and a
commitment to open communication will be essential to sustaining a supportive and mentally
healthy work environment for the construction workers at Company ABC.
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13.0 REFERENCE
INTRODUCTION
- https://www.aia.com.my/content/dam/my-wise/document/press-
releases/2019/en/Press-Release_Malaysias-Healthiest-Workplace-2019_Malaysian-
Workforce-Sleepless-and-Overworked_ENG_website.pdf
DEFINITION OF STRESS
- LECTURER SLIDE CHAPTER 3 , PAGE 33
DEFINITION OF EMOTION
- https://www.verywellmind.com/what-are-emotions-2795178
CAUSES OF STRESS EFFECTED MENTAL CONTRUCTION WORKER AT
COMPANY ABC
- https://abcsocal.org/mental-health-steps-for-construction-workers/
- https://www.constructiondive.com/news/survey-says-construction-workers-face-
stress-biggest-causes-recruiting-safety/634077/
- https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10372223/
IMPORTANCE OF UNDERSTANDING EMOTION AND STRESS OF CONTRUCTION
WORKERS
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- https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9243482/
- https://utilitiesone.com/the-role-of-emotional-intelligence-in-construction-
communication
- https://www.linkedin.com/pulse/importance-navigating-stress-construction-jeremy-
porter-ydfgc
CONSEQUENCES STRESS AND EMOTION OF MENTAL CONTRUCTION
WORKERS
- https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10372223/
- https://www.ehstoday.com/construction/article/21171410/the-biggest-danger-in-
construction-work-is-poor-mental-health
EXAMPLE OF CASE STUDIES
- https://www.corporatewellnessmagazine.com/article/employee-assistance-programs-
evaluating-success-and-roi-in-your-workplace
- https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9099973/
- https://www.samhsa.gov/workplace/employer-resources/provide-support
MANAGING EMOTION AND STRESS OF CONTRUCTION WORKERS
- https://www.procore.com/library/managing-stress-construction
- https://www.zurichna.com/knowledge/articles/2022/04/helping-construction-
workers-manage-stress-is-a-safety-issue
- https://www.cotneycl.com/recognizing-and-managing-stress-on-the-construction-
site/
EFFECT OF EMOTION AND STRESS TO CONTRUCTION WORKER
- https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9243482/
- https://www.frontiersin.org/journals/public-
health/articles/10.3389/fpubh.2023.1226914/full
ORGANIZATONAL STRATEGIES FOR MANAGING EMOTION AND STRESS OF
CONCTRUCTION WORKERS
- https://www.procore.com/library/managing-stress-construction
- https://www.conexpoconagg.com/news/construction-is-stressful-heres-how-to-
manage-stre
BENEFITS OF REDUCING EMOTION AND STRESS IN ORGANIZATIONS
- https://www.betterhealth.vic.gov.au/health/healthyliving/work-related-stress
- https://hbr.org/2019/11/making-work-less-stressful-and-more-engaging-for-your-
employees
- https://www.linkedin.com/pulse/benefits-emotional-wellness-workplace-how-
improve-mental-amr-elharony
ADDITIONAL REFERENCE
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- https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10372223/
- https://www.sciencedirect.com/science/article/abs/pii/S0925753522003782
- https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6147106/
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