Beaumark - DM-DW9702-EN
Beaumark - DM-DW9702-EN
2, 3
Operating Instructions
Owner’s Manual
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, and to prevent property damage, personal injury, or death.
by turning on all hot water faucets and allow them to run for several minutes. Do this before using any
electrical appliance which is connected to the hot water system. This simple procedure will allow any built-
up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance
during this process.
■ Connect to a grounded metal, permanent wiring ■ Do not attempt to repair or replace any part
system; or run an equipment-grounding of your dishwasher unless it is specifically
conductor with the circuit conductors and recommended in this manual. All other servicing
connect to the equipment-grounding terminal should be referred to a qualified technician.
Troubleshooting Tips
Operating Instructions
or remove the door latch keeper (as shown).
Door latch keeper
Troubleshooting Tips
the risk of cut-type injuries. ■ Do not discard a dishwasher without first removing
■ Do not wash plastic items unless marked the door of the washing compartment.
dishwasher safe or the equivalent. For plastic ■ Do not store or use combustible materials, gasoline
items not so marked, check the manufacturer's or other flammable vapors and liquids in the
recommendations. vicinity of this or any other appliance.
■ Do not touch the heating element during or ■ Do not allow children to play with, on or inside this
immediately after use. appliance or any discarded appliance.
3
About the dishwasher control panel. (For models with sensor)
Safety Instructions
Throughout this manual, features and appearance may vary from your model.
3 5 4 2
Control Settings
Status Indicator Lights
Operating Instructions
1
The Status display tells you what’s happening while the dishwasher is in operation and may flash, indicating a
malfunction. The lights will come ON indicating the sequence of operation the dishwasher is in.
SENSING Displayed while the sensor is measuring the amount of soil and temperature of water.
(on some models) The dishwasher will adjust the selected cycle to achieve optimal performance.
WASHING Displayed during prewash and main wash periods.
(on some models)
RINSING Displayed during rinse periods.
(on some models)
DRYING Displayed during HEATED DRY.
(on some models)
SANITIZED Displayed when cycle has met sanitization conditions. Light remains ON until door is opened.
CLEAN Displayed when a wash cycle is complete. The light stays ON as a reminder that the dishes are
clean until the door is relatched or until another cycle is selected.
Time Remaining Display (on some models)
Troubleshooting Tips
2
During operation, the display shows the minutes remaining until the cycle is complete. The display may adjust the
remaining time while the sensing light is on. The time displayed at the start of each cycle may change from the
factory setting as the unit customizes itself to home use. During a delay start, the display will show hours of time
remaining until the cycle starts.
3 Cycles
The light above the selected pad will be ON to indicate which cycle has been selected.
This dishwasher is equipped with a dirt and temperature sensor. Cycle length and time will vary depending on the
soil level and temperature.
ANTI-BACTERIA Heavy 32.2L (8.5 gal.), 84 min.
or SANI WASH Medium 27.6L (7.3 gal.), 78 min.
Light 23.1L (6.1 gal.), 75 min.
This cycle raises the water temperature in the final rinse to sanitize your dishware. The cycle
length will vary depending on the temperature of your inlet water.
NOTE: The Anti-Bacteria cycle is monitored for sanitization requirements. If the cycle is
interrupted during or after the main wash portion or if the incoming water temperature is so low
Consumer Support
that adequate water heating cannot be achieved, the sanitizing conditions may not be met. In
these cases, the sanitized light will not illuminate at the end of the cycle.
NOTE: NSF certified residential dishwashers are not intended for licensed food establishments.
POTS Heavy 41.3L (10.9 gal.), 102 min.
& PANS Medium 32.2L (8.5 gal.), 78 min.
Light 27.6L (7.3 gal.), 73 min.
This cycle is meant for heavily soiled dishes or cookware with dried-on or baked-on soils.
Everyday dishes are safe to be used in this cycle.
NORMAL WASH Heavy 32.2L (8.5 gal.), 65 min.
Medium 27.6L (7.3 gal.), 60 min.
Light 18.5L (4.9 gal.), 49 min.
4
This cycle is for medium/heavily soiled dishes and glassware.
Safety Instructions
SPEED CYCLE 27.6L (7.3 gal.), 35 min.
or This cycle is for everyday dishes and glassware.
SPEED WASH
(on some models)
4 Options
The light above the selected pad will be ON to indicate which option has been selected.
Operating Instructions
PRE SCRUB For use with heavily soiled and/or dried-on, baked-on soils. This option MUST be selected PRIOR to
(on some models) starting the cycle. This option adds 16 minutes to the cycle time. NOTE: Cannot be selected with
RINSE ONLY cycle.
HEATED DRY Shuts off the drying heat option. Dishes air dry naturally and energy is saved. For faster air dry,
Light OFF you can prop the door open after the CLEAN light illuminates.
HEATED DRY Turns the heater on for fast drying. This will extend the total run time by 8 minutes for the SPEED
Light ON CYCLE, 38 minutes for NORMAL and POTS/PANS and 30 minutes for all other cycles.
NOTE: Cannot be selected with RINSE ONLY cycle.
LOCK You can lock the controls to prevent any selections from being made. Or you can lock the controls
after you have started a cycle.
Children cannot accidentally start dishwasher by touching pads with this option selected.
To LOCK the dishwasher control, touch and hold the HEATED DRY pad for 3 seconds. The light
below the HEATED DRY pad will turn on. To UNLOCK the dishwasher control, touch and hold the
HEATED DRY pad for 3 seconds. The LOCK light will turn off.
Troubleshooting Tips
ADDED When selected, the cycle will run longer with the heating element on to improve both wash and
HEAT dry performance. NOTE: Cannot be selected with RINSE ONLY cycle.
DELAY HOURS You can delay the start of a wash cycle for up to 9 hours. Touch the DELAY HOURS pad to choose
the number of hours you want to delay the start of the cycle; then touch START/RESET one time.
The dishwasher will count down and start automatically at the correct time. Touching
START/RESET a second time will cancel the DELAY START selection.
RESET To change a cycle after washing starts, touch the START/RESET pad to cancel the cycle. The
START/RESET light will flash while the water is pumped out if needed. This takes approximately
90 seconds. When the light stops flashing, the dishwasher can be reprogrammed and restarted.
Start
5 Close and latch the dishwasher door and select the cycle and desired enhancements. Touch the START/RESET pad
once to begin the cycle. Water begins to fill the dishwasher, and approximately 60 seconds later the wash action
begins. Touching the START/RESET pad a second time will cancel the cycle and cause the water to drain out. This will
take approximately 2 minutes.
Consumer Support
NOTE: The dishwasher remembers your last cycle so you don’t have to reprogram each time. When the dishwasher
door is fully closed, the control panel lights will display the last settings you selected.
If you don’t want to change any of the settings, simply touch the START/RESET pad once to begin the cycle.
If the door is closed, the indicator lights will turn off if the START/RESET pad is not pressed within two minutes.
To activate the display, open and close the door or touch any pad.
Also, if a power failure occurs, NORMAL and HEATED DRY will automatically be programmed.
5
About the dishwasher control panel. (For models without a sensor)
Safety Instructions
Throughout this manual, features and appearance may vary from your model.
2 4 3
Control Settings
Operating Instructions
SANITIZED Displayed when cycle has met sanitization conditions. Light remains ON until
(on some door is opened.
models)
CLEAN Displayed when a wash cycle is complete. The light stays ON as a reminder that
(on some the dishes are clean until the door is opened or until another cycle is selected.
models)
2 Cycles
The light above the selected pad will be ON to indicate which cycle has been selected.
Troubleshooting Tips
HEATED DRY Shuts off the drying heat option. Dishes air dry naturally and energy is saved.
Light OFF For faster air dry you can prop the door open after the CLEAN light illuminates.
HEATED DRY Turns the heater on for fast drying. This will extend the total run time by 38 minutes.
Light ON NOTE: Cannot be selected with RINSE ONLY cycle.
LOCK You can lock the controls to prevent any selections from being made. Or you can lock
the controls after you have started a cycle.
Operating Instructions
(on some Children cannot accidentally start dishwasher by touching pads with this option
models) selected.
To LOCK the dishwasher control, touch and hold the HEATED DRY pad for 3 seconds. The light below
the HEATED DRY pad will turn on. To UNLOCK the dishwasher control, touch and hold the HEATED
DRY pad for 3 seconds. The LOCK light will turn off.
HOT WASH When selected, the cycle will run longer with the heating element on to improve both
wash and dry performance. NOTE: Cannot be selected with RINSE ONLY cycle.
DELAY HOURS You can delay the start of a wash cycle for 2, 4 or 8 hours (delay time options may
vary by model). Touch the DELAY HOURS pad to choose the number of hours you want
to delay the start of the cycle; then touch START/RESET one time. The dishwasher will
count down and start automatically at the correct time. Touching START/RESET a
second time will cancel the DELAY START selection.
RESET To change a cycle after washing starts, touch the START/RESET pad to cancel the
cycle. The START/RESET light will flash while the water is pumped out if needed. This
Troubleshooting Tips
takes approximately 90 seconds. When the light stops flashing, the dishwasher can be
reprogrammed and restarted.
Start
4 Close and latch the dishwasher door and select the cycle and desired enhancements. Touch the
START/RESET pad once to begin the cycle. Water begins to fill the dishwasher, and approximately 60
seconds later the wash action begins. Touching the START/RESET pad a second time will cancel the
cycle and cause the water to drain out. This will take approximately 2 minutes.
NOTE: The dishwasher remembers your last cycle so you don’t have to reprogram each time. When
the dishwasher door is fully closed, the control panel lights will display the last settings you selected.
If you don’t want to change any of the settings, simply touch the START/RESET pad once to begin
the cycle.
If the door is closed, the indicator lights will turn off if the START/RESET pad is not pressed within two
minutes. To activate the display, open and close the door or touch any pad.
Also, if a power failure occurs, NORMAL and HEATED DRY will automatically be programmed.
Consumer Support
7
Safety Instructions
Using the dishwasher.
Check the Water Temperature
The entering water should be at least 49°C (120°F) thermometer. Turn on the hot water faucet nearest
and not more than 65°C (150°F), for effective the dishwasher, place the thermometer in a glass
cleaning and to prevent dish damage. Check and let the water run continuously into the glass
the water temperature with a candy or meat until the temperature stops rising.
normal conditions, this will last approximately one month. Refill when
rinse agent is not visible in the indicator. Do not overfill.
1 Make sure the dishwasher door is fully open.
2 Turn the dispenser cap to the left and lift it out. n
M
Mi
ax
3 Add rinse agent until the indicator window looks full. Do not overfill.
4 Clean up any spilled rinse agent with a damp cloth to prevent foam. Adjustable setting dial
Replace the dispenser cap. Dispenser cap
5
Rinse Aid Setting
The amount of rinse agent released into the final wash can be
adjusted. The factory setting is at the midpoint. If there are rings of
calcium (hard water) spots on dishes, try a higher setting. If you
observe foam in the final rinse, try a lower setting.
To adjust the setting
Troubleshooting Tips
Remove the dispenser cap, then turn the adjustable setting dial
counterclockwise to increase the amount of rinse agent or clockwise
to reduce the amount of rinse agent dispensed.
8
Safety Instructions
Proper Use of Detergent
Use only detergent specifically made for use in
dishwashers. Keep your detergent fresh and dry. Open
cup
Don’t put powder detergent into the dispenser
until you’re ready to wash dishes.
The amount of detergent to use depends on
whether your water is hard or soft. With hard
water, you need extra detergent. With soft water,
you need less detergent. (on some models)
Protect your dishes and dishwasher by
For heavily-soiled loads, use the Pots and Pans or
contacting your water department and asking
Heavy Wash cycle and add a little extra detergent.
how hard your water is. Twelve or more grains
is extremely hard water. A water softener is
recommended. Without it, lime can build up DO NOT USE HAND DISH DETERGENT
Operating Instructions
in the water valve, which could stick while open
and cause flooding. Too much detergent with
soft water can cause a permanent cloudiness
of glassware, called etching.
Use the information in the table below as a
guideline to determine the amount of automatic
dishwasher detergent to place in the dispenser.
Number
of Grains Detergent Cups to Fill
Less than 4 15 cup or fill cup to first line
4 to 8 25 cup or fill cup to second line NOTE: Using a detergent that is not specifically
8 to 12 15 and 25 cups or fill main wash cup designed for dishwashers will cause the dishwasher
to fill with suds. During operation, these suds will spill
Greater 15, 25 cups and the open cup or fill out of the dishwasher vents, covering the kitchen
than 12 both Main Wash and Pre Wash cup floor and making the floor wet.
Because so many detergent containers look alike,
Troubleshooting Tips
store the dishwasher detergent in a separate space
from all other cleaners. Show anyone who may use
the dishwasher the correct detergent and where
it is stored.
While there will be no lasting damage to the
dishwasher, your dishes will not get clean using a
(on some models) dishwashing detergent that is not formulated to
work with dishwashers.
Medium Medium Extremely
Soft Soft Hard Hard
PRE
MAIN WASH WASH
Consumer Support
flexibility. A wine glass holder (on some wash performance for items in the upper rack.
models) secures wine glasses for best Check to make sure that no items will block
washability. Because wine glasses come rotation of the wash arms.
in various sizes, after loading, slowly push
in the rack to make sure they will clear
the top of the dishwasher.
Lower Rack
The lower rack is best used for plates, saucers Also, be careful not to let a portion of an item
and cookware. Large items such as broiler such as a pot or dish handle extend through
pans and baking racks should go along the the bottom rack. This could block the wash
left-hand side. Load platters, pots and bowls arm and cause poor washing results.
along the sides, in corners or in the back. The Fold-down tines (on some models) provide
soiled side of items should face the center of flexibility for extra-large and hard-to-fit items.
the rack. If necessary, oversized glasses and The tines may be left in the up position or
mugs can be placed in the lower rack to folded down to customize the lower rack.
Troubleshooting Tips
Safety Instructions
Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets
may vary from your model.
Operating Instructions
Upper Rack—10 place settings Lower Rack—10 place settings Lower Rack—10 place settings
Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets
may vary from your model.
Troubleshooting Tips
Upper Rack—12 place settings Lower Rack—12 place settings
Optional accessories.
You can change the appearance of your Non-wood countertop bracket kit—This is for
dishwasher by adding a custom panel trim kit. installations which have non-wood countertops
and includes side-mounting brackets and
Wood panel trim kit—This accessory contains
instructions for securing the dishwasher.
trim and instructions for you to supply and install
a 1/4″ (6.4mm) thick decorative wood door: ■ GPF65
■ GPF525B (Black)
■ GPF525W (White)
Consumer Support
■ GPF525C (Bisque)
11
Safety Instructions
Caring for the dishwasher.
Cleaning the Door Panel
Follow the instructions below for cleaning
the door panel for your specific model.
Painted Door Panel (white, black, bisque)
Use a clean, soft, lightly dampened cloth,
then dry thoroughly. You may also use a
good appliance wax or polish.
1 Cut off electrical power to the 4 Reconnect the water inlet line to the
dishwasher. Remove fuses or trip water valve.
circuit breaker.
Air gap
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher The air gap is easy to clean.
against water backing up into it if a drain
Turn off the dishwasher and lift off the
clogs. The air gap is not a part of the 1 cover.
dishwasher. It is not covered by your
warranty. Not all plumbing codes require Remove the plastic cap and clean with
air gaps, so you may not have one.
2 a toothpick.
Consumer Support
12
Before you call for service…
Safety Instructions
Troubleshooting Tips
Save time and money! Review the charts on the following pages.
You may not need to call for service.
Operating Instructions
continue beeping until you close
the door.
Troubleshooting Tips
Spots and filming Extremely hard water • Use rinse agents to remove spots and prevent new film buildup.
on glasses and Low inlet water temperature
flatware • To remove stubborn spots and pre-existing film from glassware:
Overloading the dishwasher 1 Remove all metal utensils from the dishwasher.
Improper loading
2 Do not add detergent.
Old or damp powder detergent
3 Select the POTS & PANS or HEAVY WASH cycle.
Rinse agent dispenser empty
4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher
Too little detergent
will now be in the main wash.
5 Open the door and pour 500ml (2 cups) of white vinegar into the
bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use 60ml (1/4 cup) of citric acid crystals
instead of vinegar.
Cloudiness on Combination of soft water and • This is called etching and is permanent. To prevent this from happening,
glassware too much detergent use less detergent if you have soft water. Wash glassware in the shortest
Consumer Support
13
Before you call for service…
Safety Instructions
never filled with water Water valve may be turned off • Make sure water valve (usually located under the sink) is turned on.
Stained tub interior Some tomato-based foods can • Use of the RINSE ONLY cycle after adding the dish to the load
cause reddish stains can decrease the level of staining.
Tea or coffee stains • Remove the stain by hand, using a solution of 120ml (1/2 cup) bleach
and 710ml (3 cups) warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water this problem. Contact a water softener company.
White film on inside surface— • Mabe Canada recommends using a rinse agent to help prevent hard water
hard water minerals mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through your parts dealer. See
back cover for ordering information.
Dishwasher won’t run Fuse is blown or circuit breaker • Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped the circuit.
Troubleshooting Tips
Power is turned off • In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked • Unlock control panel. See page 5 or 7.
Reboot your control • Turn off power to the dishwasher (circuit breaker or wall switch) for
30 seconds; then turn back on.
Control panel lights Time too long between • Each pad must be touched within 30 seconds of the others.
go off when you’re touching of selected pads To relight, touch any pad again, or unlock and relatch door.
setting controls
Water standing in This is normal • A small amount of clean water around the outlet on the tub
the bottom of the tub bottom at the back of the tub keeps the water seal lubricated.
Water won’t pump Drain is clogged • If you have an air gap, clean it. See page 12.
out of the tub • If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
Steam This is normal • Warm, moist air comes through the vent by the door latch during drying
and when water is being pumped out. This is necessary for drying.
Consumer Support
Sanitized light does The door was opened and the • Do not interrupt the cycle anytime during or after main wash.
not illuminate at the cycle was interrupted during
end of the cycle or after the main wash portion
(Anti-Bacteria The incoming water • Raise the water heater temperature to between 49°C and 60°C (120°F and
cycle only) temperature was too low 140°F).
Noise Normal operating sounds • Detergent cup opening.
• Water entering dishwasher.
• The motor stops and starts at various times during the cycle.
• Drain pump sounds during the pump out.
Rattling dishes when the spray • Make sure dishes are properly loaded. See the Loading the
arm rotates dishwasher racks section.
14
Safety Instructions Operating Instructions Troubleshooting Tips Consumer Support
15
Notes.
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
16
Notes.
Safety Instructions Operating Instructions Troubleshooting Tips Consumer Support
17
Notes.
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
18
Notes.
Beaumark Dishwasher Warranty.
All warranty service provided by our Factory Service Centers
Safety Instructions
or authorized technicians. For service, call 1.800.361.3400. Please have
serial number and model number available when calling for service.
Operating Instructions
to adequate and proper utility services. any succeeding owner for products purchased for home
■ Damage due to abuse, accident, commercial use and use within Canada. In home warranty service will be
alteration or the removal or defacing of the serial plate provided in areas where it is available and deemed
cancels all obligations of this warranty. reasonable to provide.
■ Service during this warranty must be performed by an ■ The owner is responsible to pay for service calls related to
Authorized Beaumark Service Agent. product installation and/or learning how to use the product.
■ This warranty is void if the dishwasher is installed outside the ■ Damage to finish after delivery.
boundaries of Canada. ■ Improper installation—proper installation includes adequate
■ Components repaired or replaced are warranted through electrical, plumbing and other connecting facilities.
the remainder of the original warranty period only. ■ Replacement of house fuses or resetting of circuit breakers.
■ This warranty does not cover expenses involved in making ■ Damage to product caused by accident, fire, floods or acts
this appliance readily accessible for servicing. of God.
■ This warranty gives you specific legal rights. Additional ■ WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL
warranty rights may be provided by law in some areas. DAMAGES.
Troubleshooting Tips
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
Store Address:
IMPORTANT: Keep your warranty and your bill of sale as proof of original purchase and purchase date. If further help is needed
concerning this warranty, contact: The Bay
Customer Care Center
8550 Airport Road, Brampton, ON L6T 5A3
Tel: 1.800.655.5249
Contact Us
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including
your phone number, or write to:
Director, Consumer Relations, Mabe Canada Inc.
Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3