Project and Program Planning
Project and Program Planning
Guidance manual
strategy2020
Strategy 2020 voices the collective determination
of the International Federation of Red Cross and Red
Crescent Societies (IFRC) to move forward in tackling
the major challenges that confront humanity in the next
decade. Informed by the needs and vulnerabilities of the
diverse communities with whom we work, as well as the
basic rights and freedoms to which all are entitled, this
strategy seeks to benefit all who look to Red Cross Red
Crescent to help to build a more humane, dignified, and
peaceful world.
Over the next ten years, the collective focus of the IFRC
will be on achieving the following strategic aims:
Table of contents
Introduction 3
Part I
Approaches to project / programme management 4
1 Focus on people: an ethical responsibility 5
2 Results-Based Management 5
2.1 The project/programme cycle 6
2.2 Tools and techniques 7
Part II
What is planning? 10
3 Levels of planning 11
3.1 Strategic planning 11
3.2 Operational planning 12
Part III
The planning phase in the project/programme cycle 14
4 Analysis stage 15
4.1 Situation and problem analysis 15
4.2 Development of objectives 22
4.3 Selection of objectives 23
5 Design stage 27
5.1 Defining results and objectives 27
5.2 Logical framework matrix 27
5.3 Designing objectives 29
5.4 Assumptions and risks 31
5.5 Indicators 35
5.6 Means of verification 38
6 Towards implementation 42
6.1 Activity schedule 42
6.2 Budgeting and resource planning 44
6.3 Sustainability analysis 46
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International Federation of Red Cross and Red Crescent Societies
Project / programme planning Guidance manual
Table of figures
Figure 1. The project/programme cycle 6
Figure 2. The relationship between strategic and operational planning in the International Federation 12
Figure 3. Stakeholder analysis (comparative table) 18
Figure 4. SWOT analysis of a National Society 20
Figure 5. Simplified problem tree 22
Figure 6. Objectives tree 24
Figure 7. Selection of objectives 24
Figure 8. Objectives analysis table 25
Figure 9. SWOT analysis for a community capacity-building strategy 26
Figure 10. The results chain/objectives hierarchy 27
Figure 11. Logical framework: definitions of terms 28
Figure 12. “If and then” test 33
Figure 13. How to determine an assumption 34
Figure 14. Objective and indicator levels (for a livelihoods project) 36
Figure 15. Logframe for school & community disaster management (DM) project 40
Figure 16. Activity schedule (work plan) 43
Figure 17. Example of a budget structure 44
Figure 18. Project/programme cycle (with M&E highlighted) 48
Figure 19. Detailed problem tree 53
Table of annexes
Annex 1
How to create a “problem tree” 51
Annex 2
How to create and use an objectives tree 54
Annex 3
Glossary of selected terms 56
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International Federation of Red Cross and Red Crescent Societies
Introduction
Introduction
The aim of this guidance manual is to introduce the user to project/programme plan-
ning in a Red Cross Red Crescent environment. It describes the different stages of
the planning phase of the “project/programme cycle” within the context of Results-
Based Management (RBM). It also gives an overview of the various components of
RBM and explains how to integrate and apply this approach in practice. In addition,
the manual summarizes briefly the other key phases of the cycle (assessment, imple-
mentation and monitoring, evaluation) and provides references to the key Federation
manuals on these phases.
The manual has been developed primarily for use by people managing projects and pro-
grammes either in a National Society or the secretariat of the International Federation
of Red Cross and Red Crescent Societies (International Federation). Although it is
mainly designed for use at the country level, the basic principles can be applied to
project and programme planning at any level. The manual draws on two International
Red Cross and Red Crescent Movement publications – the International Federation’s
Project Planning Process (2002) and the ICRC Economic Security Unit’s Programme/
Project Management: The Results-Based Approach (2008) – reflecting the significant
similarity of approach. The International Federation has developed the manual inter-
nally to suit the particular needs and uses of project/programme management within
the organization.
The explanations in this manual are intended only as a guide, which should be ap-
plied with common sense according to the particularities of the context concerned.
The manual will be revised periodically to take account of learning gained from use
in the field. Feedback or questions can be sent to [email protected] or P.O. Box 372,
CH‑1211 Geneva 19, Switzerland for the attention of the performance and account-
ability department.
3
Part 1/
Approaches
to project /
programme
management
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International Federation of Red Cross and Red Crescent Societies
Part one Approaches to project / programme management
1. Focus on people
An ethical responsibility
The International Federation exists to improve the lives of vulnerable people by mobi- The Fundamental
lizing the power of humanity. Those who are vulnerable do not choose to be affected Principles
by risks, disasters or other threats to their well-being. Communities affected by such
threats may at times require assistance from external organizations to supplement their The main way in which the
International Red Cross and
own coping mechanisms. However, there is often an uneven power balance between Red Crescent Movement
humanitarian agencies and the people they seek to help. This, combined with rela- takes ethical issues into
tively little regulation in humanitarian practice, has the potential to lead to a limited account is by ensuring that
amount of choice exercised by those affected by risks or disasters in regard to the as- the seven Fundamental
Principles are taken into
sistance they receive. consideration at all stages
of the intervention.
Therefore, the ethical responsibility to address people’s real needs effectively and with
The fundamental principles
equity and dignity, through their participation, should be a key starting point in the
are: Humanity, Impartiality,
design of humanitarian interventions. One way in which humanitarian organizations, Neutrality, Independence,
including the Red Cross Red Crescent, can fulfil this ethical responsibility is through Voluntary Service, Unity
the adoption of a “results-based” approach to the management of their work. and Universality (see inside
back cover for the full text
of each Principle).
“Results” are the intended or unintended effects of an intervention, and they can be
positive or negative, depending on multiple factors. In RBM, intended positive results
are used as the basis of planning, while an effort is made to anticipate any potential
negative results so that they can best be avoided or minimized.
The intended results of an intervention are often referred to as “objectives”. Results and
objectives can be classified according to their level of importance, with the lower-level
objectives defining the changes that need to occur in order for the higher-level objec-
tives to be achieved.
By setting out in advance the intended results of an intervention and ways in which to
measure whether they are achieved or not, we can see more clearly whether a differ-
ence has genuinely been made for the people concerned.
The different levels of results and objectives, how they are defined and how they
fit into the “logical framework” are explained in detail in Section 5, p. 27.
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International Federation of Red Cross and Red Crescent Societies
Project / programme planning Guidance manual
The type, duration and importance of activities related to each phase will vary de-
pending on the context. For example, if the initial assessment was very brief, there may
be a need to obtain supplementary information during the planning phase. Similarly,
information gathered during implementation and monitoring will be relevant for a
later evaluation or a possible second instance of assessment, if the intervention con-
tinues beyond one cycle.
For the purposes of this manual, the different phases of the project/programme cycle
are defined as follows:2
Initial assessment: This phase is a process to understand the current situation and
find out whether or not an intervention is required. This is done by identifying the
key factors influencing the situation, including problems and their causes, as well as
the needs, interests, capacities and constraints of the different stakeholders. When an
intervention is required, an assessment can include an initial analysis and proposal of
the type of intervention that could be carried out.3
Planning: The planning phase is the main topic of this manual and is explained in
detail in Part III (pp. 15–50). It is a process to define an intervention’s intended results
(objectives), the inputs and activities needed to accomplish them, the indicators to
measure their achievement, and the key assumptions that can affect the achievement
of the intended results (objectives). Planning takes into consideration the needs, inter-
ests, resources, mandates and capacities of the implementing organization and various
stakeholders. At the end of the planning phase, a project plan is produced and ready
1. Although there are
differences between to implement.
projects and programmes
(see p. 13 for definitions), Figure 1
the basic principles for
good management outlined The project/
here are the same for both. programme cycle
Therefore, “project” and
“project/programme” are at
times used interchangeably
in this manual.
2. These phases are referred
to by other terms and
formulated differently by
different organizations, but
the broad logic is the same.
3. For more information on
assessment, refer to the
International Federation’s
Guidelines for Assessment
in Emergencies, 2008, and
Vulnerability and Capacity
Assessment (VCA), 2006,
both available at http://www.
ifrc.org/what/disasters/
resources/publications.asp.
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International Federation of Red Cross and Red Crescent Societies
Part one Approaches to project / programme management
Evaluation: The “evaluation” phase is defined as “an assessment, as systematic and ob-
jective as possible, of an ongoing or completed project, programme or policy, its design,
implementation and results. The aim is to determine the relevance and fulfilment of
objectives, developmental efficiency, effectiveness, impact and sustainability. An evalu-
ation should provide information that is credible and useful, enabling the incorporation
of lessons learned into the decision-making process of both recipients and donors.” 4
As with monitoring, it is critical that reliable indicators are identified during the plan-
ning phase for the purposes of evaluation at various stages of the project/programme.
Evaluation in turn informs the new planning process, whether it is for the continu-
ation of the same intervention, for the implementation of a new intervention or for
ending the intervention.
During each phase of the project/programme cycle, various tools and techniques that
encourage analysis and reflection are used to support well-informed and participatory
decision-making at every stage. Part III of this manual describes the planning phase
of the project/programme cycle, outlining some of the analytical tools and techniques
commonly used in developing an intervention. These include analysis of stakeholders,
problems and their causes, objectives, and alternative options for intervention. The
methods described can help project managers identify the factors that may affect the
success of an intervention. However, it is important to remember that the usefulness
4. This definition is from the
of these methods will depend on how well they are adapted to each specific situation. International Federation’s
Evaluation Policy, adopted
from the OECD/DAC
In this manual, certain tools are recommended, some with specific step-by-step in- (Development Assistance
Committee), Working
structions. These are provided in particular for those new to project/programme design Party on Aid Evaluation,
and who require detailed guidance. In every case, the methods and steps are intended Glossary of Key Terms in
Evaluation and Results Based
only as a guide, which can and should be adapted as necessary for different situations. Management, 2002.
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International Federation of Red Cross and Red Crescent Societies
Project / programme planning Guidance manual
2.2.1 Limitations
The practice of RBM may be limited if the tools are not used as intended. The logical
framework (logframe) matrix is often used in the planning phase (see Section 5.2,
p. 27). The logframe is probably the planning tool that is best known and most used
by humanitarian and development agencies and donors. As a result, it can often be cre-
ated in a mechanical or bureaucratic way rather than as a practical, logical and flexible
tool to define the key elements of a potential intervention.
The core logic of RBM is useful in many models of working but may often need to be
applied differently for ongoing, non-project “service-delivery” models, such as running
a blood donor clinic or providing long-term primary health care.
Key message
The project/programme cycle model provides an appropriate set of methods, tools
and principles to put the “results-based management” approach into practice in
humanitarian and other interventions.
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International Federation of Red Cross and Red Crescent Societies
Part one Approaches to project / programme management
9
Part 2/
What is
planning?
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International Federation of Red Cross and Red Crescent Societies
Part two What is planning?
Introduction
Planning consists of determining solutions to an unsatisfactory situation by identi-
fying the results that will best address identified problems and needs, and the actions
and resources required to achieve those results. It is the foundation of good perform-
ance management and accountability.
Planning can also be seen as a process of choosing from the different courses of action
available and of prioritizing the steps to take in order to change a particular situation
for the better. Usually, time and resources (material, financial, human) are limited.
These two limitations have a direct consequence on an organization’s ability to im-
prove or resolve a problematic situation. This is why planning is so crucial, especially
in small organizations with limited capacity.
3. Levels of planning
Although almost anything can be planned, the ways in which we make plans and
implement them are not always the same. Different levels of planning have to be estab-
lished according to the aims of the planning process.
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International Federation of Red Cross and Red Crescent Societies
Project / programme planning Guidance manual
A “strategic plan” is the document resulting from this process. One of the key func-
tions of the strategic plan is to guide and influence the development of more detailed
planning at the operational level. Therefore, a strategic plan is a key reference for
project/programme managers when designing, implementing and evaluating a Red
Cross Red Crescent intervention.
In order to translate strategic objectives into practical results, the required actions need
to be planned (in a work plan), along with their costs (in a budget), how the work
will be funded (in a resource mobilization plan) and who will carry out the work (see
Section 6, Towards implementation, p. 42).
Figure 2 The relationship between strategic and operational planning is also a cyclical process,
The relationship with the experience from operational planning being used to inform strategic plan-
between strategic ning, and strategic planning then informing the general direction of operational plan-
and operational
planning in the ning. Operational plans are often made up of several “programmes”, which are in turn
International made up of several “projects”. Projects and programmes consist of several activities,
Federation
which are the smallest elements for which we plan.
Strategic
TB treatment
programme development
Leadership
Legal base
Response
HIV/AIDS
Recovery
Projects
First Aid
training
development
(includes objectives,
activity plan, budget)
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International Federation of Red Cross and Red Crescent Societies
Part two What is planning?
Plan
Definition Example
A plan (e.g. for a geographical area or for a techni- Examples include the annual or two-year plans of Na-
cal area) is the highest level of operational planning. It tional Societies or International Federation delegations.
groups several programmes (and their respective pro- These plans represent the overall operation to be imple-
jects, activities, etc.) with a view to achieving part of an mented through various programmes.
organization’s strategic objectives.
Programme
Definition Example
A programme is a set of coordinated projects imple- Examples include a health and care programme consis-
mented to meet specific objectives within defined time, ting of an immunization project and a community-based
cost and performance parameters. Programmes aimed first-aid project or a disaster management programme
at achieving a common goal are grouped under a com- consisting of a community-based capacity building pro-
mon entity (country plan, operation, alliance, etc.). ject, a school-based awareness-raising project and a
project to develop a National Society’s disaster mana-
gement functions.
Project 6
Definition Example
A project is a set of coordinated activities implemented An example would be a community-based first aid pro-
to meet specific objectives within defined time, cost and ject to expand the reach of first aid in a region or a di-
performance parameters. Projects aimed at achieving a saster risk reduction project to increase awareness of
common goal form a programme. disaster preparedness and response measures. These
projects would consist of various activities, like those
described below.
Activity
Definition Example
An activity is a combination of several tasks, all of which Examples of activities include organizing a community
target the same objective. Activities are the lowest level meeting (scheduling the time, finding a location), deve-
of actions that need to be planned. loping communication materials, training volunteers in
certain techniques, or organizing the distribution of relief
Tasks are the simplest actions that make up activities.
supplies.
Examples of tasks include writing a letter, checking
a warehouse inventory or ordering stock.
As described in the “results chain” (see Section 5.1, p. 27), the activities to be undertaken 6. Also called “programme
in an intervention are organized according to the different levels of intended results an component” in International
Federation secretariat annual
intervention sets out to achieve (outputs, outcomes and goal) within that intervention. planning
13
Part 3/
The planning
phase in the
project/
programme
cycle
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International Federation of Red Cross and Red Crescent Societies
Part three The planning phase in the project/planning programme cycle
Introduction
As mentioned earlier, the aim of the planning phase is to define an intervention’s
intended results (objectives), the inputs and activities needed to accomplish them, the
indicators to measure their achievement, and the key assumptions that can affect the
achievement of the results (objectives). Planning takes into consideration the needs,
interests, resources, mandates and capacities of the implementing organization and
various stakeholders. At the end of the planning phase, a project plan is produced and
ready to implement.
The planning phase can be divided into several stages and steps, in a number of dif-
ferent ways. For the purposes of this manual, the phase is organized as follows:
Analysis stage
> Situation and problem analysis – This involves identifying the main strengths,
interests, needs, constraints and opportunities of the implementing team and of
key stakeholders and identifying the problems that need to be solved and their
causes and consequences.
> Development of objectives – This involves developing objectives based on the
identified problems and verifying the cause-effect relationships.
> Selection of objectives – This involves identifying the different options available
to achieve the main objective and determining which one the implementing team or
agency is best suited to tackle.
Design stage
> Logical framework (logframe) matrix – This involves refining the intervention’s
objectives, identifying the assumptions, indicators and means of measuring them,
and developing a summary of activities.
> Activity scheduling – This involves determining the sequence of activities, esti-
mating their duration, setting milestones and assigning responsibilities.
> Resource planning – This involves determining the inputs needed and budget on
the basis of the activity schedule.
> Developing a monitoring system for the intervention.
4. Analysis stage
> 4.1 Situation and problem analysis
The aim of the first steps in the analysis stage is to understand in more detail the
information gathered during the assessment phase. It is often a transitional step
between initial assessment and design, but exactly what steps are necessary will
depend on how the initial assessment was carried out.
The conclusions and recommendations of the assessment should be used as the basis 7. See International Federation,
Guidelines for assessment
for a more detailed analysis of the problems to be tackled. If the information collected in emergencies, 2008, and
Vulnerability and capacity
appears to be inaccurate, incomplete or biased, it may be necessary to redo some of the assessment (VCA), 2006,
assessment steps, using the relevant methodology and tools.7 available at http://www.
ifrc.org/what/disasters/
resources/publications.asp.
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International Federation of Red Cross and Red Crescent Societies
Project / programme planning Guidance manual
It is therefore useful for the people who carried out the initial assessment to partici-
pate in this stage of the planning phase. As a general rule, if the assessment team has
already completed some of the steps outlined here (e.g. stakeholder analysis or problem
analysis) and there is a consensus on the conclusions and recommendations between
all those involved in the assessment and the planning of the intervention, these steps
do not need to be repeated or supplemented.
A tool is only useful if used at the right time and in the right way. The same tool can
also be used at different times.
This manual proposes three tools to analyse the situation in which a team intends to
intervene:
The above tools can be supplemented or replaced by other tools, as long as the min-
imum criteria are met.
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International Federation of Red Cross and Red Crescent Societies
Part three The planning phase in the project/planning programme cycle
One way to conduct this analysis is by drawing up a comparative table. First, the
stakeholders must be identified. In the example given in Figure 2, the stakeholders are
categorized as follows:
Second, the problems, interests, needs, potential, interaction and other relevant factors
are identified and analysed for each stakeholder. The factors to be considered for each
stakeholder may vary from context to context, but some key factors would normally
include:
a) Problems: What are the key problems identified in the assessment and affecting
the stakeholder in question? (e.g. poor health care/education, poor crop yield, high
unemployment, etc.)
b) Interests: What motivates the stakeholder group? (e.g. music and dance, sport,
technology, recognition, etc.)
c) Potential: How can the stakeholder group contribute to resolving the issues iden-
tified? (e.g. high level of commitment in areas of interest, voluntarism, idealism,
free time, knowledge of the environment, etc.)
d) Interaction: How can the implementing team relate to this group? Which chan-
nels of communication can be used? (e.g. youth associations, community centres,
Red Cross Red Crescent members or trainers, school, families, etc.)
e) Others’ actions: Is any other association, organization, group, etc. already im-
plementing a project or action that targets the selected group? If so, identify them
and their actions to avoid any overlap, as well as to establish the basis for a possible
collaboration and to save effort and resources.
f) Red Cross Red Crescent actions: Is there any previous or current Red
Cross Red Crescent project/programme or service targeting this group? If so, the
team should discuss with those implementing the project/programme to see if it is
sufficient as it is or if it needs to be reinforced, improved or replaced.
Ideally, the whole exercise would be carried out in a participatory session with rep-
resentatives of potential stakeholder groups, including potential beneficiaries, Red
Cross Red Crescent staff and volunteers, and government officials. The effective use of
participatory planning methods and group facilitation tools can help ensure that the
views and perspectives of different stakeholder groups are adequately represented and
understood.
17
18
Figure 3 Stakeholder analysis (comparative table)
Problems Have some responsibility Do not have enough Vulnerable to disaster Need better links with Have to ensure the safety
to ensure the safety of the information to prepare for and health risks community to reduce of the community
community disaster disaster risk
International Federation of Red Cross and Red Crescent Societies
Project / programme planning Guidance manual
Interests Want to ensure safer Want to get a better Want to be better Want to be able to work Want to demonstrate
community understanding of disaster protected from risk well with the community improvements in
risk community safety
Potential Knowledge of the local In-depth knowledge of the Keen to learn and pass on Committed and skilled Cooperation and support
situation and power community (weather and messages facilitators and community greatly facilitate project
relations harvest patterns) motivators
Interaction Through monthly local Through monthly women’s Arrange school visits Through National Society Through National Society
committee meetings group meetings through teachers who branch structures branch structures
are linked to the National
Society
Others’ Also work with the INGO Some groups have Many children attend Good relations between Generally good relations
action “Disaster Relief Action” relations with church church group activities other NGOs and church
and several church groups groups groups
Red Cross The National Society Xland Red Cross has No ongoing projects, Good regular relations ICRC and Xland Red
Red Crescent (Xland Red Cross) has agreements in place with good relations with all with the ICRC and the Cross have carried out a
action been working for many main groups Red Cross Red Crescent International Federation dissemination campaign
years across the country actors through Xland Red Cross recently
with community leaders Zland Red Cross
(partner National Society)
Currently no active work supporting mothers’ clubs
on disaster management
International Federation of Red Cross and Red Crescent Societies
Part three The planning phase in the project/planning programme cycle
to disaster response and disaster risk reduction. The assessment was carried out by
the Xland Red Cross disaster management team, supported by the International
Federation.
This tool can be used in many different ways. Different definitions of each “SWOT”
element can be used by the implementing team, depending on what they want to
analyse. Sometimes, “strengths” and “weaknesses” are taken to be factors internal to
an organization and “opportunities” and “threats” to be external factors. An alterna-
tive is to define “strengths” and “weaknesses” as current factors and “opportunities”
and “threats” as future factors. A third approach is not to use a fixed definition but to
leave the exercise very open.
The exercise can be used to analyse organizational capacity, capacity in the commu-
nity or simply general societal factors in relation to the issues identified in the assess-
ment. If a similar analysis has already been carried out at an earlier stage during the
initial assessment,8 SWOT may still be useful to verify and add to this information if
necessary.
If an implementing team uses the SWOT analysis to look at the capacity of the organ-
ization to act on the issues identified in the assessment, some of the key questions to
be answered would be:
> Where are we today in terms of strength and development? (e.g. for a National
Society, the number of members/volunteers, branches at community level, people
served, organizational structure, relationships with donors and partners, etc.)
> Is our environment (political/economic situation, culture, history, traditions,
etc.) favourable to project/programme implementation and the organization’s
own development?
> How could we benefit from the project/programme for its long-term devel-
opment (and not just from the capacity-building component of the project/pro-
gramme)?
> What are the risks related to the project/programme for the organization (i.e.
side effects, hidden costs in the short and long term, burden, additional staff, logis-
tics to sustain in the long term, public image/perception, etc.)?
> What is the expected impact on key aspects of the organization? Is that im-
pact positive or negative for its long-term development?
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International Federation of Red Cross and Red Crescent Societies
Project / programme planning Guidance manual
Figure 4 provides a brief example of a completed SWOT analysis of the Xland Red
Cross Society, reflecting on its capacities in relation to the disaster risks identified in an
assessment report. A brief summary of suggested steps to carry out a SWOT analysis
focusing on organizational capacity is given below.
STRENGTHS WEAKNESSES
> Good knowledge of the community > Little influence over local government structures
> Good experience in disaster response and prepar- > No experience in training other institutions
edness in other parts of the country
> Understanding of issues of disaster risk reduction
> Good links with the International Federation
and other National Societies
OPPORTUNITIES THREATS
> Good links with schools through Red Cross Youth > Government structures may not be able to support
clubs the work
> Funding and technical assistance are avail- > Communities may not be interested/willing to en-
able from the International Federation and other gage on disaster risk
National Societies
Step 2: Ask participants to do the same with the question: “What are the opportu-
nities and threats outside the organization that could affect the problems we seek to
address?” Record the answers as before.
Depending on the size of the group, the facilitator might divide participants into
one, two or four working groups. Each group should have a minimum of three and
maximum of eight participants. If the facilitator chooses to have two working groups,
he/she can ask one group to think about the strengths and weaknesses, while the other
works on opportunities and threats.
Step 3: After an agreed time (20–30 minutes), each group’s responses are explained
to the others.
Step 4: The facilitator may then guide the group in a “focused discussion” based on
questions such as “What do these results tell us?”, “What decisions should we take?”
and “Are we ready to proceed? If so, what needs to be done first? If not, what needs to
be done before we can proceed?”
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International Federation of Red Cross and Red Crescent Societies
Part three The planning phase in the project/planning programme cycle
Merely listing and ranking problems does not provide for a sufficiently deep analysis
of the situation. The aim of problem analysis is to structure, summarize and organize
the initial findings of an assessment in order to arrive at a clearer understanding of
the situation under analysis. It involves identifying the negative aspects of an existing
situation (i.e. “problems”) and then identifying the immediate and underlying causes.
By identifying the causes of a problem, it is possible to start to identify possible solutions
which will address the problem.
Some form of problem analysis may have been done during the initial assessment, in
which case the information should be revisited, verified, and completed if necessary.
If not, it should be started at this point, using the information discussed and analysed
during the assessment and during the stakeholder and SWOT analyses.
A variety of tools can be used to support problem analysis. One commonly used tool
is the “problem tree”.9 This visual method uses the analogy of a tree to facilitate the
analysis of the problem(s). The exercise produces a summary picture of the existing
negative situation, for example with the main problem as the “trunk”, the causes of the
problem as the “roots” and the effects of the problem as the “branches”.
Step 1: Discuss in a group the various issues that have been identified in the assessment.
Step 2: Identify and agree on the core problem(s) to be addressed.
Step 3: Identify and analyse the causes and effects of the core problem(s).
The third step involves repeatedly asking the question “why does this problem exist?”
(the exercise is sometimes called a “why-why tree”). The analysis then looks at the con-
nections (cause-effect relationship) between the problems identified.
The “problem tree” produced by the exercise should provide a robust but simplified
version of reality. A problem tree cannot and should not contain or explain the com-
plexities of every identifiable cause-effect relationship.
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Project / programme planning Guidance manual
Low resilience to disaster risks Low resilience to health-related risks Economic situation deteriorates
Poor disaster management Poor disaster management capacity Weak disaster response
capacity in schools in communities structures of local government
• Figure 5 above gives a summarized and simplified version of a problem tree analysis.
• Annex 1. How to create a problem tree (p. 51) presents this method in more
detail, including figure 19 (p. 53) which gives an example of a detailed problem tree
analysis.
The example of a problem analysis given in Figure 5 is based on the same context
as the stakeholder and SWOT analyses, i.e. it investigates the reasons why in one
area of Xland (the Eastern District), capacities to reduce deaths and injuries from
disaster are low.
For all of these tools, the quality of the analysis will be significantly improved by
the use of participatory group facilitation methods,10 as this will help ensure that the
views and perspectives of different stakeholder groups are adequately represented and
understood.
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Part three The planning phase in the project/planning programme cycle
The objectives tree is a tool to aid analysis and the presentation of ideas. Its main
strength is that it keeps the analysis of potential project objectives firmly rooted in ad-
dressing a range of clearly identified priority problems. It will help to:
> Demonstrate and describe the situation in the future if all the identified problems
were remedied
> Identify possible objectives (intended results) and verify the hierarchy between
them
> Illustrate and verify the causal (means-ends) relationships through a diagram
> Establish priorities by:
– assessing how realistic the achievement of some objectives may be and
– identifying additional means that may be required to achieve the intended results
Step 1: Turn each of the problems in the problem tree into positive statements (“ob-
jectives”) by reformulating the negative situations as desirable positive situations, based
on the needs that arise from the problems. Reproduce the shape of the problem tree,
substituting each problem with an objective.
Step 2: Check the logic (the cause-effect relationships) to ensure that the objective
makes sense. Will the achievement of the lower-level objectives help achieve the higher-
level objectives? Modify the objectives, if necessary by:
> Revising the statements to be more clear or accurate
> Adding new objectives that are relevant/necessary
> Removing objectives that are irrelevant or unnecessary
This analytical stage is in some respects the most difficult and challenging, as it in-
volves synthesizing a significant amount of information and then making a complex
judgement about the best implementation options to pursue. In practice, a number of
compromises often have to be made to balance different stakeholder interests, the de-
mands of the population, and practical constraints such as likely resource availability.
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IMPACTS
Resilience to disaster risks Resilience to health-related Economic situation
HIGHER
is improved risks is improved improves
(IMPACT)
Reduce deaths and injuries related
GOAL
to disasters in the Eastern District
OUTCOMES
Disaster management capacity Political and security Disaster management capacity The local government disaster
of schools is improved situation remains stable of communities is improved response structures are strong
Disaster risk School Local People Community Detailed Provincial Skilled staff
reduction isaster
D political know how to disaster assessments disaster are in place
OUTPUTS
lessons are Management leaders prepare and plans are are carried centres at provincial
included in Units are support respond to developed out are well level
curriculum formed the process disaster equipped
People in the community have no new demands on their time preventing them from participating
Factors outside the control Factors outside the control of the project
of the project which which may affect feasibility but will be
may affect feasibility controlled by other actors
IMPACTS
Resilience to disaster risks Resilience to health-related Economic situation
HIGHER
is improved risks is improved improves
(IMPACT)
Disaster management capacity Political and security Disaster management capacity The local government disaster
of schools is improved situation remains stable of communities is improved response structures are strong
lessons are Management leaders prepare and plans are are carried centres at provincial
included in Units are support respond to developed out are well level
curriculum formed the process disaster equipped
People in the community have no new demands on their time preventing them from participating
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Part three The planning phase in the project/planning programme cycle
During the earlier analysis stage, the potential merits or difficulties of different ways of
addressing the problems may well have already been discussed. These issues and op-
tions must now be looked at more closely to determine the likely scope of the interven-
tion before more detailed design work is undertaken.
The objectives analysis table (see Figure 8, below) summarizes and organizes the in-
formation on each issue in a comparative table. It is a useful tool to promote discus-
sion and exchange among the team designing and implementing the intervention. As
Figure 8
always, the quality of the analysis and the viability of the resulting decisions made will
depend on the quality and legitimacy of the data being analysed (costs, prices, avail- Objectives
analysis table
ability, local practices, etc.). The different criteria can be measured using numbers
Total 17 15 12 18
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(e.g. 1 to 3, with 3 being the most positive and 1 the least positive); the solution that
scores highest should be selected. The example given in Figure 8 uses one set of cri-
teria, but any relevant set of criteria can be used according to the context. The SWOT
analysis introduced earlier (see Figure 4, p. 20) can also be used.
In this example, SWOT analysis is used to analyse the strengths, weaknesses, oppor-
tunities and threats of a potential community capacity-building strategy. The same
criteria as given in the table above can be used to inform the SWOT analysis. The
use of a SWOT analysis in two different ways (here and earlier for “internal analysis”)
demonstrates that, like all tools, it has many applications and is not necessarily only
employed at one specific point during the planning process.
STRENGTHS WEAKNESSES
> Directly reaches the community actors > Does not tackle wider institutional (government)
> More sustainable as builds local knowledge issues
> Relatively low cost as does not require expensive > Does not address the need for improved disaster
equipment management mechanisms in the National Society
OPPORTUNITIES THREATS
> Improves links with the community for other Na- > Lengthy process to establish community rapport
tional Society projects/programmes and precise needs
> Improves National Society knowledge of commu- > Reliant on interest and willingness of the communities
nity issues > Time consuming to visit many communities
Based on the example given above in Figure 7: Selection of objectives, p. 24, and
following the various analyses carried out above:
> The implementing team (a disaster management team from a National Society
working in its own country) decides to carry out a disaster management programme
with two projects (programme components), combining two groups of objectives –
“school capacity building” and “community capacity building”.
> The third possible group of objectives (“local government capacity building”) is ex-
cluded because it is being handled by other actors (e.g. the national government or a
UN agency) and because the intervention team does not have the same expertise or
mandate in this area as it does in community- and school-based work.
> The external factors that the programme cannot address are identified for the mo-
ment as being low risk but will be looked at again in more detail in Section 5.4,
p. 31.
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Part three The planning phase in the project/planning programme cycle
5. Design stage
The design stage involves clarifying the objectives of the intervention through the
definition of precise and measurable statements of the intended results to be achieved
at different levels. It also entails defining how the results will actually be achieved
through inputs and activities and identifying indicators by which to measure those
results.
Results and objectives can be split by levels of increasing signifi- Goal (Impact)
cance, sometimes referred to as the “results chain” or “objectives
hierarchy”, as shown in Figure 10. The terms are explained in Outcomes
Section 5.2 and examples are given in Section 5.3.
Outputs
The different levels of results/objectives are developed
according to the information generated during the assess- Activities
ment phase and analysis stage and organized in a sum-
mary table or other structure. The most commonly used Inputs
tool is the logical framework (logframe) matrix.
There are a variety of formats used for logframes, and it is important to have a clear
and common understanding of the different terms used. Figure 11 shows the format,
terminology and definitions that this manual recommends for use in the International
Federation.
The logframe does not show every detail of a project/programme. Further details, such
as the proposal, budget and activity schedule, can be provided in other documents that
accompany the logframe, but they should all be linked very clearly to the logframe.
The logframe is used not only for project/programme design, but also as the basis for
implementation, monitoring and evaluation. It is a living document, which should be
consulted and altered throughout the intervention’s life cycle.
The following section shows one way that a logframe matrix can be created in a
structured way. However, it is important to note that the task can be approached
in different ways. It is a process of improvement by trial and error, not just a set
of linear steps.
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One approach is to fill in all the objectives first, then check whether they are realistic
by looking at the assumptions at each level, before adding the indicators and means of
verification. This is the approach taken here. Another approach is to complete all the
objectives with their indicators and means of verification together before moving on to
develop the assumptions.
As new parts of the logframe are drafted, information previously assembled will often
need to be reviewed and, if required, revised. However, choosing one of the broad ap-
proaches to the completion of the matrix can sometimes help to guide the team. The
sequence of steps presented here is therefore only a guide, to be used if the intervention
team find it helpful. The examples give for the different objectives statements are taken
from the full example of a logframe in Figure 15, p. 40–41.
Goal Impact indicators How the information on the External factors beyond
The long-term results that Quantitative and/or indicator(s) will be collected the control of the inter-
an intervention seeks to qualitative criteria to (can include who will collect vention, necessary for
achieve, which may be measure progress it and how often) the goal to contribute to
contributed to by factors against the goal higher-level results
outside the intervention
Outcome(s) Outcome indicators As above External factors beyond
The primary result(s) that Quantitative and/or the control of the inter-
an intervention seeks to qualitative criteria to vention, necessary for the
achieve, most commonly measure progress outcomes to contribute
in terms of the knowledge, against the outcomes to achieving the goal.
attitudes or practices of
the target group
Outputs Output indicators As above External factors beyond
The tangible products, Quantitative and/or the control of the inter-
goods and services and qualitative criteria to vention, necessary if
other immediate results measure progress outputs are to lead to
that lead to the achieve- against the outputs the achievement of the
ment of outcomes outcomes
Activities Inputs Costs (and sources) External factors beyond
The collection of tasks to The materials and The summary costs for each the control of the inter-
be carried out in order to resources needed to of the identified resources/ vention, necessary for
achieve the outputs implement activities activities; sources of income the activities to achieve
can also be specified the outputs
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Part three The planning phase in the project/planning programme cycle
All the objectives should be written as simple, clear and concise statements that de-
scribe the intended result to be achieved. The different levels of
objectives outlined in Figure 2 are here explained in more detail. Objectives Indicators Means of Assumptions
verification
The “goal” is a simple, clear statement that describes “the long- Outcome(s)
term results that an intervention seeks to achieve, which may be
contributed to by factors outside the intervention”. It should re- Outputs
flect the ultimate aim of the intervention, i.e. the conditions to be
Activities
changed. It relates to the highest level of results, those over which
you have least control.
For instance, the goal of a mother/child nutrition project could be: “Reduce infant
mortality associated with poor nutrition in target communities”. There are factors that
may contribute to reducing infant mortality other than the nutrition project. Other
health interventions such as immunization campaigns or the construction of health
clinics can have an impact on reducing infant mortality. Livelihood projects which
increase household income can also contribute to the reduction of infant mortality.
Often, the goal may be developed from the main objective set out in the objectives tree
(see Figure 6, p. 24). The goal may also be taken from a lower-level objective in the
objectives tree, especially if the main objective that was originally identified was at a
very high level (e.g. “improve the overall well-being of the community”.)
“Impact” is often used primarily to refer to the actual long-term results brought about
by the intervention, whether positive or negative, primary or secondary, direct or in-
direct, intended or unintended.11 Impact refers to the same level of long-term results as
the goal, but the goal refers to the intended positive results of the intervention only.
Outcomes
“Outcomes” are “the primary result(s) that an intervention seeks to achieve, most 11. See glossary entry in
Annex 3, adapted from the
commonly in terms of the knowledge, attitudes or practices of the target group”. The OECD/DAC (Development
Assistance Committee),
achievement of the outcome(s) should contribute directly to the achievement of the Working Party on Aid
overall goal. Outcomes are the intended medium-term effects of an intervention’s out- Evaluation, Glossary of Key
Terms in Evaluation and
puts. You have less control over outcomes than outputs. Results Based Management,
2002.
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The outcomes will often be developed from the next level down in the objectives tree
(see Figure 6, p. 24.). The goal and outcomes of an intervention are often taken dir-
ectly from an organization’s strategic plan or influenced by it. Even when this is the
case, the process of defining objectives based on analysis is nonetheless a vital step in
order to check whether there are additional outcomes specific to the situation. It also
acts as a necessary validation of the relevance of the wider strategy to the particular
context in which the project/programme is being developed. One or more outcomes
can be adopted, depending on the context of the intervention.
Outputs
“Outputs” are “the tangible products, goods and services and other immediate results
that lead to the achievement of outcomes”. They are the most immediate effects of an
activity, the results over which you have most control.
The outputs should describe all the results that need to be achieved in order to achieve
the outcome(s), no more, no less. Normally, the key outputs can be developed from
the objectives statements at the next level down of the objectives tree, but it is neces-
sary to verify whether there are any missing or unnecessary outputs.
Activities
“Activities” are the collection of tasks to be carried out in order to achieve the outputs
– the day-to-day actions that need to be carried out in order to achieve the project/
programme outputs and, by extension, the outcome(s).
Activities are not always included in the logframe. Sometimes they are included in de-
tail, sometimes in summary, and sometimes not at all. If they are only summarized or
not included at all in the logframe, they are usually set out in more detail, along with
an activity schedule (work plan), in a separate document (see Section 6.1, p. 42).
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Part three The planning phase in the project/planning programme cycle
Example inputs
Space to hold meetings, trainers/peer facilitators, training materials. Costs/sources:
CHF 20,000 (appeal), CHF 3,000 (locally raised funds), volunteer time, donated
venue for meeting.
IF we wish to contribute to the goal, THEN we must achieve the project outcome.
IF we wish to achieve the project outcome, THEN we must deliver the outputs.
IF we wish to deliver the outputs, THEN the specified activities must be implemented.
IF we wish to implement the specified activities, THEN we must be able to source
the identified inputs.
This logic is tested and refined by the analysis of assumptions in the fourth column of
the matrix.
Other examples of external factors outside the control of the project include political
and economic changes, war/civil disturbance, and the actions of other actors, such as
public agencies, private organizations and civil society organizations.
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Assumptions are important to identify because they help check whether the pro-
posed objectives are reasonable and well informed or based on unrealistic opti-
mism or poor initial assessment. The identification of assumptions is a “reality check”
for the potential for success of an intervention and may lead to the modification of the
objectives and their indicators (see Section 4.8).
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Part three The planning phase in the project/planning programme cycle
In some instances, a general assumption may apply to all objectives, such as: “The po-
litical situation remains stable allowing for project implementation”. It is best to list such
a global assumption at the goal level, with the understanding that such an assumption
would also affect all the objectives below that if it did not hold true.
For example, for the output “Transitional shelter kits are distributed ”, it is unnecessary
to list as an assumption that “Public transport is functioning in the area” if shelter kits
would be distributed by agency vehicles and collected by people on foot. However,
assumption related to public transport may be relevant for a different output of the
intervention, e.g. “Volunteers from the region are trained in shelter skills at the central
office” ), if the volunteers would have to use public transport to attend the training.
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1. Identify critical external fac- Local fish supply becomes depleted. Economic recession threatens market for fish
tors/risks. products.
2. Restate the factor Fish supply does not become depleted from Economic recession does not threaten the
as an assumption – overfishing. market for fish products.
a statement of the positive
condition needed for success.
4. Check that the assumption is Yes – sufficient fish supply is necessary to de- Yes – a healthy economy is necessary to de-
indeed important. velop fishing-based livelihoods. velop fishing-based livelihoods.
5. Check that the assumption is This is not included in the logframe as an While the project may be able to anticipate an
indeed outside the control assumption because the project can control economic recession, it is outside of its control
of the project. this by, for example: to prevent it.
> designing activities and objectives that will
educate local fishermen; and
> facilitate community agreements on fishing
rights and times to limit overfishing.
6. Check that the assumption is This is not listed as an assumption because it This is included in the logframe as an
probable. can be controlled (as shown in Step 5). assumption because there is a reasonable
chance that a recession could occur, although
not certain or very unlikely. Therefore the state
of the economy should be monitored during the
lifetime of the intervention.
External factors which are “certain” or “unlikely” require different action. An impor-
tant external factor that is certain to hold true should not be listed as an assumption. It is
certain the positive condition will happen, so no action needs to be taken.
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Part three The planning phase in the project/planning programme cycle
An important external factor that is unlikely to hold true should not be listed as an as-
sumption. The project/programme design should be modified to address such a risky
external factor.
The information collected on the indicators is then used to assess progress and guide
decision-making through the implementation, monitoring and evaluation of the inter-
vention. The information can also help lessons to be learned from an intervention in
order to build on successes and avoid repeating mistakes.
Indicators can be quantitative (e.g. the percentage of farmers adopting new technology,
number of sanitation facilities constructed or renovated) or qualitative (e.g. the level
of commitment of farmers to using new technology, beneficiaries’ perceptions of the
quality of the sanitation facilities provided). It is best to use a combination of both
when possible.
There are different levels of indicators, which follow the logframe’s hierarchy of objec-
tives, as shown in Figure 14, p. 36 (taken from a livelihoods development project). (See
also Figure 15: Logframe for School & Community Disaster Management Project,
p. 40–41, for further examples of indicators at the different levels.
It is usually easier to accurately measure process and output indicators than outcome
indicators, such as changes in behaviour. The higher levels of the indicator hierarchy
require more analysis and synthesis of different information types and sources. This
12. See the International
affects the data collection methods and analysis during the monitoring and evaluation Federation’s Management
phases, which in turn has implications for staffing, budgets and timeframe. Policy for Evaluations 2010
for detailed definitions of
these criteria.
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For example, if the baseline measurement is “20% of households have functioning in-
come-generation activities”, doubling this figure to “40% of households” could be a rea-
sonable target, depending on the capacity of the implementing organization. If the
baseline measurement was higher or lower than 20%, then the target would have to
be modified accordingly.
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Part three The planning phase in the project/planning programme cycle
Checking whether indicators meet a set of “SMART” criteria (see box) is a well-known
method that can be used to review suggested indicators to ensure that they will help the
team accurately monitor and evaluate the progress/success of the project/programme.
SMART criteria
SMART is a well-known formula to verify the quality > Achievable: The measurement of the indicator
of indicators. All indicators should meet the following is feasible and realistic, within the resources and
criteria to be accurately and reliably measured: capacity of the project/programme, and the data
> Specific: The indicator clearly and directly measures are available.
a specific result for the objective it is measuring. > Relevant: The indicator provides appropriate infor-
> Measurable: The indicator is unambiguously mation that is best suited to measuring the intended
specified so that all parties agree on what it covers result or change expressed in the objective.
and there are practical ways to measure the indi- > Time-bound: The indicator specifies the specific
cator. timeframe at which it is to be measured.
The same criteria can be used to develop indicators. For example, for the outcome
“The capacity of communities to prepare for, respond to and mitigate disasters
is improved”, the indicator topic would be: “Practice of disaster preparedness measures”.
In order to make this indicator accurately and objectively verifiable, elements meeting
the SMART criteria are added.
Add Specific quality People who practise disaster preparedness measures identified in the community disaster
management plan
Add Specific People in the Eastern District who practise disaster preparedness measures identified in the
area/target group community disaster management plan
Add Measureable Percentage of people in the Eastern District who practise 5 or more disaster preparedness
quantity measures identified in the community disaster management plan
Make sure the informa- (Information can be collected through a household survey)
tion is Achievable
Make sure the informa- (“Practising preparedness measures” is relevant to “prepare for disasters”)
tion is Relevant
Make Time-bound Percentage of people in the Eastern District who practise 5 or more disaster preparedness
measures identified in the community disaster management plan within 2 years
Set target after baseline 80% of people in participating communities in the Eastern District who practise 5 or more disas-
has been established ter preparedness measures identified in the community disaster management plan within 2 years
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It is important when defining indicators to consider carefully how the actual information
required will be collected, stored and analysed. This topic is covered in the next section.
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Part three The planning phase in the project/planning programme cycle
from special studies, surveys, observation, focus group discussions and different par-
ticipatory tools such as those outlined in the Federation’s VCA toolbox 13) and/or
secondary research, i.e. available documentary sources (e.g. administrative records,
progress reports, project accounts, official statistics, etc.).
Sometimes, only the sources of information can be identified in the initial planning stage,
and Step 2 will be completed in more detail when designing the monitoring system.
You should consider whether the collection of information will be possible with cur-
rent capacities. If the required information cannot easily be collected with existing ca-
pacities, this should be discussed carefully. Can the required information be collected
through existing systems or by improvements to existing systems? If important infor-
mation is not already being collected, additional time and costs should be budgeted for
in the overall intervention plan.
If the means of verification imply that it is much too expensive or complicated to col-
lect information on a particular indicator, consider whether it should be replaced by
an indicator that is easier to measure, which may be an indirect (proxy) indicator. For
example, it can be very difficult to measure real increases in income in a community,
as it is not possible to have access to individuals’ bank statements. However, changes
can be more easily measured in household assets (number of new vehicles or improved
housing) in the community through focus group interviews or even observation, which
gives a good indirect measure of the levels of income in that community.
The collection and analysis of data is an extensive and important topic, addressed in
13. Available at http://www.
more detail in guidelines for monitoring and evaluation produced by the International ifrc.org/Docs/pubs/
disasters/resources/
Federation 14 and others. preparing-disasters/vca/vca-
toolbox-en.pdf.
14. Available on the International
Once all of these steps have been completed, you should have a logframe matrix, Federation’s intranet at
similar to the example given in Figure 15 on the next page. https://fednet.ifrc.org/
sw114678.asp (revised
editions forthcoming).
39
40
Figure 15. Logframe for School & Community Disaster Management (DM) Project
Activities (for Output 1.1) Inputs/resources Costs & sources People in the community have no
new demands on their time pre-
1.1.1: Organize 10 community planning meetings. 1.1.1: Space to hold meetings, trainers/peer CHF 20,000 (appeal), CHF 2,000 (locally
venting them from participating.
facilitators, training materials raised funds), volunteer time, donated space
1.1.2: Engage volunteer peer facilitators.
for meeting/training
1.1.2: Per diems
1.1.3: Develop/translate community DM
awareness materials. 1.1.3: Computers, printers, awareness-raising
materials, translator
Activities for other outputs Inputs & resources for other outputs Costs & sources for other outputs
School-based Disaster Management Capacity Building
Outcome 2 1a: % of schools that have passed the annual dis- 1a: Ministry of Disaster Management records The political and security situation
aster safety inspection from the Ministry of Dis- remains stable allowing school-level
The capacity of schools to prepare for and re- 1b: Project reporting system through a simula-
aster Management (80% within 2 years) actions to be carried out.
spond to disasters is improved tion checklist
1b: % of participating schools that have success-
fully conducted 1 disaster simulation (60% within
1 year and 80% within 2 years)
Output 2.1 1.1: # of participating schools that have a new DM 1.1a: Copy of school DM plan (checked by Students are not taken out of school
School Disaster Management Plans are devel- Plan tested (20 [out of 25] within 2 years) project manager, every 6 months) by their parents.
oped and tested at participating schools.
1.2: % of DMGs that have at least 2 teachers/ 1.2a: DMU meeting minutes (checked by The majority of teachers remain in
Output 2.2 staff, 2 parents, 2 students, and conduct regular project manager, every 6 months) their jobs for at least 1 year.
School Disaster Management Groups (DMGs) are monthly meetings (80% within 2 years)
1.3a: School classroom reports (project
formed in participating schools.
1.3: % of students [of which 25% are female] in manager & volunteer, every 6 months)
Output 2.3 the targeted schools who have received disaster
Disaster risk reduction lessons are included in the preparedness and disaster risk education
curriculum.
Activities (for output 2.1) Input/ Resources Costs & sources People in the community have no
2.1.1: Organize 10 school planning meetings. new demands on their time pre-
2.1.1: Space to hold meetings, trainers/peer facili- CHF 10,000 (appeal), CHF 3,000 (locally
venting them from participating
2.1.2: Train school teachers in facilitating DM plan- tators, training materials raised funds), volunteer time, donated space
ning. for meeting/training
2.1.2: Classroom, training materials
2.1.3: Develop/translate school-based DM aware-
ness materials. 2.1.3: Computers, printers, awareness raising ma-
terials, translator
Activities for other outputs Inputs & resources for other outputs Costs & sources for other outputs
Note that the targets and timescales given in italics for each indicator would be set after a baseline study has been conducted by the implementing team.
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6. Towards implementation
Once the main aspects of the intervention have been designed following the steps out-
lined above, the next step is to define:
The activity schedule for a project (programme component) should be designed with
a separate set of activities normally for each output of the project. An activity schedule
helps to consider and determine:
Other elements can also be added to help ensure that activities are completed as
planned. Some key additional elements include:
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Part three The planning phase in the project/planning programme cycle
Activities Jan Feb Mar April May June July Aug Sep Oct Nov Dec
Programme component 1
Output 1.1
Activity 1.1.1 planned
Execution
Activity 1.1.2 planned
Execution
Output 1.2
Activity 1.2.1 planned
Execution
Activity 1.2.2 planned
Execution
Activity 1.2.3 planned
Execution
Output 1.3
Activity 1.3.1 planned
Execution
Activity 1.3.2 planned
Execution
Assessment, monitoring and evaluation
Monitoring
Mid-term/final evaluation
The level of detail required in the activity schedule will depend on the nature and scale
of the project/programme and expected implementation modalities. During the plan-
ning stage, activity specification should be indicative, as it is usually inappropriate to
try and go into too much detail. However, it is useful to establish in which order key
activities will take place. Once funding has been secured, activity scheduling can be
more specific and detailed.
The activity schedule should be viewed as a flexible document that can be altered as
circumstances change. With the activity schedule prepared, the resources required and
the scheduling of costs can be specified.
The activity schedule should be clearly linked to the delivery of project/programme re-
sults (as defined in the logframe matrix), as should the resource schedule and budget.
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There must be a clear and direct connection between the budget and the activities, re-
sources needed and costs as reflected in the logframe. The budget is a key component
of a good planning process because it:
> Helps check if the project plan is realistic: calculates estimated costs and the funding
that would be required
> Is a prerequisite for funding applications
> Is a vital support for monitoring and evaluation of project/programme progress
The person with the overall direct responsibility for the implementation of the in-
tervention (sometimes called “project/programme manager” or “budget holder”) is
responsible for preparing all budgets related to the project/programme. Finance staff
can provide technical support where needed.
Budget lines
Project Supplies Capital Transport Personnel General Total
activities
Output 1.1
Activity 1.1.1
Activity 1.1.2
Output 1.2
Activity 1.2.1
Activity 1.2.2
Activity 1.2.3
Output 1.3
Activity 1.3.1
Activity 1.3.2
Assessment, monitoring & evaluation
Monitoring
Mid-term and/or
final evaluation
Total
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Part three The planning phase in the project/planning programme cycle
Planning phase
Budget planning enables project managers and others to form a precise idea of the
project’s likely costs. It ensures that they are realistic in terms of the funds needed to
implement activities to achieve the intended results.
When developing budgets, project managers should have detailed discussions both
with staff responsible for parts of the project and with those managing wider pro-
gramme or operational budgets to ensure that the budgeting is realistic.
Resource mobilization
A realistic plan and budget are crucial for fundraising and any negotiation with the
potential donor. It sets out what the organization will use the funds for and the results
that it is hoped to achieve with those funds. A clear and realistic plan and budget
which creates donor confidence are therefore essential for developing a resource mobi-
lization plan to help secure funding that will enable the intervention to be carried out
as planned.
Implementation phase
A clear and accurate budget is the main basis for ensuring that sufficient financial
resources exist to carry out activities as planned.
Monitoring
An accurate and detailed (activity level) budget allows for ongoing monitoring of ac-
tual expenditure alongside the activity schedule, an essential means of ensuring that
the intervention is going according to plan. Good monitoring enables revisions to be
made to the project plan where necessary, to ensure better implementation in terms of
the realization of the stated objectives.
It is also necessary to review the budget during project implementation. When differ-
ences between budgeted and actual figures are significant, the plan and budget may
need to be revised, or further review and analysis of the reasons may be required.
Financial reporting
The budget is the starting point for financial reporting to donors. Donor confidence
will be increased if reporting against the budget is sound, hence the need for realistic
plans and budgets. It is also important that the narrative and financial reports are pre-
pared together and are coherent.
It is very useful to be able to track a project’s expenditure by activity. This allows the
project manager to see easily and clearly how the implementation of the project is pro-
gressing. There are many ways in which this can be accomplished.
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Project / programme planning Guidance manual
The following factors should be taken into account when planning/designing and
implementing projects and programmes:
Assessment
15. OECD Development
Assistance Committee
> Examine gender roles/relationships in the area where activities are to take place.
(DAC). Principles for project > Understand the problems of women and men, girls and boys from their perspective,
assessment. Paris, 1988.
16. Adapted from March,
and consider age, disability, and socio-economic and ethnic differences.
Candida. Concepts and
frameworks for gender
analysis and planning. A tool
kit. Oxfam UK/Ireland, 1996.
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International Federation of Red Cross and Red Crescent Societies
Part three The planning phase in the project/planning programme cycle
Planning
> Ensure the proposal addresses problems related to gender identified in the situation
analysis.
> Incorporate the views of women and men, girls and boys in the plan, making sure
that all groups are represented.
> Check whether the project/programme budget includes activities required for
effective mainstreaming of a gender perspective in all steps.
> Identify gender sensitive indicators. Use indicators such as: How have women con-
tributed to discussions and decisions? How have they related to policy changes im-
proving their status? Has there been any change in women’s control over, and access
to, resources?
Evaluation
> Evaluate the different impacts the project/programme has had on both sexes.
> Include gender sensitivity in the terms of reference and/or women in the evaluation
team.
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7. Looking forward:
monitoring and evaluation
This manual began with an overview of Results-Based Management (RBM), which
focuses on planning for measurable results. Such an approach helps us and others
better assess, and hopefully appreciate, the value of our work.
It then outlined the four phases of the project/programme cycle (see Figure 18) and
examined in detail the analysis and design stages of the planning phase in which meas-
ureable objectives are identified and defined. These objectives are the building blocks
of projects and programmes and are summarized in a logframe matrix. The logframe
also defines the indicators and their means of verification to measure the achievement
of the objectives, and the key assumptions that can affect their achievement.
The assessment and planning phases lay the groundwork for the implementation of
projects/programmes. With implementation, the cycle enters the next two phases,
which include monitoring and evaluation.
Figure 18
The project/
programme cycle
(with M&E highlighted)
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International Federation of Red Cross and Red Crescent Societies
Part three The planning phase in the project/planning programme cycle
Evaluation refers to the periodic collection and analysis of information that forms
the basis of “an assessment, as systematic and objective as possible, of an ongoing or
completed project, programme or policy, its design, implementation and results. The
aim is to determine the relevance and fulfillment of objectives, developmental effi-
ciency, effectiveness, impact and sustainability. An evaluation should provide informa-
tion that is credible and useful, enabling the incorporation of lessons learned into the
decision-making process of both recipients and donors.” 17
As with monitoring, it is critical that reliable indicators are identified during the plan-
ning phase for the purposes of evaluation at various stages in the project/programme,
whether it is a mid-term or a final evaluation. Evaluation in turn informs the new
planning process, whether it is for the continuation of the same intervention, for the
implementation of a new intervention or for ending the intervention. As with moni-
toring, it is critical that reliable indicators are identified in the planning phase to in-
form the evaluation of the project/programme.
Monitoring and evaluation form the basis for clear and accurate reporting on the
results achieved by an intervention. When objectives and indicators are clearly defined
during the planning phase, and a comprehensive M&E system is set up to collect
information on progress, reporting is greatly facilitated. In this way, reporting is no
longer a headache, but becomes an opportunity for critical analysis and organizational
learning, informing decision-making and impact assessment.
The sequel to this manual will look in further detail at the key components of an
M&E system, from M&E planning to data collection, analysis and reporting. Each
phase of project/programme management plays a critical role in helping us attain
our mission to deliver quality services to people in need in an accountable, effective
manner.
17. This definition is from the
International Federation’s
Evaluation Policy, adopted
from the OECD/DAC,
Working Party on Aid
Evaluation, Glossary of Key
Terms in Evaluation and
Results Based Management,
2002.
49
Annexes/
International Federation of Red Cross and Red Crescent Societies
Annex 1 How to create a “problem tree”
Annex 1
How to create a “problem tree”
A “problem” is defined here as “an unsatisfactory situation that may be difficult to
cope with”. Problem analysis is a critical stage of project/programme planning, as it
guides all subsequent analysis and decision-making on priorities.
A detailed example of a problem tree is depicted in Figure 19: Detailed problem tree,
p. 53. The example looks at the type of problem tree that could be developed when
investigating the reasons why in one area (the “Eastern District”), capacities to reduce
the effects of disaster are low.
To build a problem tree, follow the step-by-step procedure below and adapt it to the
specific needs of the group.
Write the core problem on a post-it note or piece of card and place it in the middle of
the wall or floor. This constitutes the trunk of the tree. To simplify the process, it is
normally best to focus on one main problem at a time.
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Project programme planning Guidance manual
All other problems are then sorted in the same way. If there are two or more causes
combining to produce an effect, they should be placed at the same level in the dia-
gram. Encourage discussion and ensure that participants feel able to move the post-it
notes or cards around.
The product of the exercise (the problem tree) should provide a robust but simpli-
fied version of reality. A problem tree cannot (and should not) contain or explain
the complexities of every identifiable cause-effect relationship. Once complete,
problem trees represent a summary picture of the existing negative situation.
The process is as important as the product. The exercise should be treated as a learning
experience and an opportunity for different views and interests to be expressed.
If necessary, the different aspects of a problem area can be further elaborated through
focus groups or interviews.
When the problem tree is created with the target population’s participation, the
analysis of the problem is enriched and joint learning among all concerned is made
possible.
52
Figure 19. Detailed problem tree
Low resilience Low resilience Economic Poor sense of security Migration out
to disaster risks to health risks instability and well-being of community
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Annex 2
How to create and use
an objectives tree
Developing the objectives tree
Step 1: Create an objectives tree using the problem tree as a basis.
Turn each of the problems in the problem tree into positive statements by reformu-
lating the negative situations as desirable positive situations. Reproduce the shape of
the problem tree, keeping the objectives in the same place as the problems.
An objectives tree is created by looking at the needs arising from the problems, the
needs being the link between the problems and the objectives.
There may be some causes near the bottom of the tree that are very general. They
cannot be turned into objectives that can easily be addressed by an intervention.
Instead, they act as external factors that need to be considered and assessed to verify
the feasibility of the intervention (see Section 5.4, p. 31).
During the “analysis stage”, the potential merits or difficulties of different ways of ad-
dressing the problems may well have already been discussed. These issues and options
must now be looked at more closely to determine the likely scope of the intervention
before more detailed design work is undertaken.
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International Federation of Red Cross and Red Crescent Societies
Annex 2 How to create and use an objectives tree
Some key “filters” which can be used to determine what the organization cannot or
should not seek to tackle are:
In this example, the assessment information showed that although there was an identi-
fied problem of the local government disaster response structures being weak, it also
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Project programme planning Guidance manual
identified that the national government already had an extensive provincial disaster
response capacity-building programme in place to address the issue.
Annex 3
Glossary of selected terms
Term Definition
Activities The collection of tasks to be carried out in order to achieve an output.
Assumption Positively-stated external factors which are important for the success of the intervention,
are probable (not certain/unlikely) to happen, and are beyond its control.
Goal The long-term result that an intervention seeks to achieve, which may be contributed to
by factors outside the intervention.
Impact The actual long-term results brought about by the intervention, whether positive or nega-
tive, primary or secondary, direct or indirect, intended or unintended.
Indicator A unit of measurement that helps determine what progress is being made towards the
achievement of an intended result (objective).
Initial assessment A process to understand the current situation and find out whether or not an intervention
is required. This is done by identifying the key factors influencing the situation, including
problems and their causes, as well as the needs, interests, capacities and constraints of
the different stakeholders.
Monitoring The routine collection and analysis of information in order to track progress, check com-
pliance and make informed decisions for project/programme management.
Objectives The intended results of an intervention which can split by levels of increasing significance,
for example outputs, outcomes and goal.
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International Federation of Red Cross and Red Crescent Societies
Annexe 3 Glossary of selected terms
Term Definition
Operational planning The process of determining how the objectives spelt out in the strategic plan will be
achieved “on the ground”. It usually covers the short term (between several months and
three years).
Outcome(s) The primary result(s) that an intervention seeks to achieve, most commonly in terms of the
knowledge, attitudes or practices of the target group.
Outputs The tangible products, goods and services and other immediate results that lead to the
achievement of outcomes.
Plan The highest level of operational planning, which groups several programmes (and their
respective projects, activities, etc.) with a view to achieving an organization’s strategic
objectives.
Planning The process of defining an intervention’s intended results (objectives), the inputs and ac-
tivities needed to accomplish them, the indicators to measure their achievement, and the
key assumptions that can affect the achievement of the intended results (objectives).
Programme A set of coordinated projects implemented to meet specific objectives within defined
time, cost and performance parameters. Programmes aimed at achieving a common
goal are grouped under a common entity (country plan, operation, alliance, etc.).
Project A set of coordinated activities implemented to meet specific objectives within defined
time, cost and performance parameters. Projects aimed at achieving a common goal
form a programme.
Results The effects of an intervention. Such effects can be intended or unintended, positive or
negative. The three highest levels of results are outputs, outcomes and impact.
Strategic planning Strategic planning is the process of deciding where an organization wants to get to and
why. It usually covers the long term (roughly a minimum of three or four years, up to ten
years). It guides the overall direction of an organization.
57
The Fundamental Principles
of the International Red Cross
and Red Crescent Movement
Humanity
The International Red Cross and Red Crescent
Movement, born of a desire to bring assistance with-
out discrimination to the wounded on the battlefield,
endeavours, in its international and national capacity,
to prevent and alleviate human suffering wherever it
may be found. Its purpose is to protect life and health
and to ensure respect for the human being. It pro-
motes mutual understanding, friendship, coopera-
tion and lasting peace amongst all peoples.
Impartiality
It makes no discrimination as to nationality, race, re-
ligious beliefs, class or political opinions. It endea-
vours to relieve the suffering of individuals, being
guided solely by their needs, and to give priority to
the most urgent cases of distress.
Neutrality
In order to enjoy the confidence of all, the Movement
may not take sides in hostilities or engage at any time
in controversies of a political, racial, religious or ideo-
logical nature.
Independence
The Movement is independent. The National Societ-
ies, while auxiliaries in the humanitarian services of
their governments and subject to the laws of their
respective countries, must always maintain their au-
tonomy so that they may be able at all times to act in
accordance with the principles of the Movement.
Voluntary service
It is a voluntary relief movement not prompted in any
manner by desire for gain.
Unity
There can be only one Red Cross or Red Crescent
Society in any one country. It must be open to all. It
must carry on its humanitarian work throughout its
territory.
Universality
The International Red Cross and Red Crescent
Movement, in which all societies have equal status
and share equal responsibilities and duties in helping
each other, is worldwide.
Project/programme planning
Guidance manual
A publication from the International Federation
of Red Cross and Red Crescent Societies (IFRC)
For more information, please contact:
Performance and Accountability Department
P.O. Box 372, CH-1211 Geneva 19, Switzerland
Telephone: +41 22 730 4222
Telefax: +41 22 733 0395
E-mail: [email protected]
Web site: http://www.ifrc.org
By coordinating international
disaster relief and encouraging
development support it seeks
to prevent and alleviate human
suffering.
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