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NCR Codigos

The document describes status codes and their meanings that are used for currency dispensers. It provides a table with over 40 status codes and explanations, and also describes additional data that can be returned including tests performed on specific dispenser components.

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0% found this document useful (0 votes)
778 views23 pages

NCR Codigos

The document describes status codes and their meanings that are used for currency dispensers. It provides a table with over 40 status codes and explanations, and also describes additional data that can be returned including tests performed on specific dispenser components.

Uploaded by

darkblack92
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CURRENCY DISPENSER

CURRENCY DISPENSER

M_STATUS

A 1 alongside the code shows that the M_STATUS applies


to stacking dispensers only and a 2 shows that the code is
for spray dispensers only:

M_STATUS Meaning
00 No error
01 Dispense requested from a cassette which is
not installed or no cassettes installed during
self test
02 Too many bills being rejected, for example,
undersize, oversize, doubles, extra bills, or
unable to learn bill width and singularity
03 Pick failure
04 Pick failure plus low (out of bills)
05 Sensor failure or currency jam in main
transport
or
A short dispense was performed (bills
dispensed fewer than bills requested) and no
error was reported
062 Divert gate fault caused by one of the
following:
* Divert gate in wrong position initially
* Divert gate failed to move to correct
position
* Divert gate sensor failure
07 Purge bin not present (unit inoperative)
081 Purge bin overfill sensor blocked (unit
inoperative)
082 Purge bin full (unit inoperative)
09 Communications failure between Command
and Execution firmware, or between host and
device for USB S1 Dispenser. Current
replenishment information may not have
been determined
NCR CONFIDENTIAL AND PROPRIETARY
Use pursuant to Company Instructions
ATM Self-Service Diagnostic Status Code Notebook 173
CURRENCY DISPENSER

M_STATUS Meaning
10 Operation not attempted because the device
or a cassette type is FATAL from a previous
operation. A reset of SOH to HEALTHY
must be performed to clear this condition.
Current replenishment information is not
determined.
11 Operation not attempted due to one of the
following conditions:
* Bills are still stacked in the transport from a
previous operation (stacking dispensers only)
* Bills may not have been cleared from the
transport due to an unrecovered error during
a previous operation
* The dispenser has been powered up and no
CLEAR/DIAG_CLEAR has been issued
A CLEAR or DIAG_CLEAR must be
performed to clear this condition.
Replenishment information is not determined
121 Presenter clamping mechanism (or bill
alignment mechanism) failed or jammed
131 Exit shutter jammed open
141 Exit shutter jammed closed
151 Reserved
16 Main transport timing disk did not operate
correctly or the main ac motor failed
17 Reserved
181 Currency jam in presenter transport or
transport sensor failure
191 Exit sensor blocked initially on next
operation after a good present (bills may not
have been taken by cardholder). Current
replenishment information is not determined.
See “Replenishment Data”.
20 to 27 Reserved
28 An area of NVRAM cannot be accessed
(SOH cannot be updated)
291 Presenter transport timing disk did not
operate correctly or motor failed
NCR CONFIDENTIAL AND PROPRIETARY
Use pursuant to Company Instructions
174 ATM Self-Service Diagnostic Status Code Notebook
CURRENCY DISPENSER

M_STATUS Meaning
30 One of the presenter transport sensors failed
clear or blocked
31 Reserved
32 Heartbeat on execution processor failed
331 Communications failure on the I2C bus of the
execution processor.
On P86 style and USB S1 Dispensers this
code denotes a communications failure on the
pick interface to pick modules.
Also used to denote a Fluditi attack
activation.
341 A present bills operation has been attempted
without any bills being stacked or a
RETRACT with no bills presented
351 Operation incomplete due to ac and 24V dc
power disconnection through interlock on
ATM access door
361 Pick valve test not attempted because
cassettes were installed
37 TI service switched ON
38 TI service switched OFF
39 The LVDT/NTS or associated circuit is
malfunctioning
40 Bill parameters have not been set up. This is
because this is the first operation since initial
power-up or because there was an NVRAM
corruption and the NVRAM was re-
initialised
41 An attempt to pick from a cassette in a pick
module which has been disabled for in-
service replenishment
42 The dispenser has not been authenticated by
the PC Core module. This code is only
generated by USB S1 dispenser variants
43 The serial number of the dispenser control
board has changed and has not yet been
authorised for use. This code is only
generated by USB S1 dispenser variants.

NCR CONFIDENTIAL AND PROPRIETARY


Use pursuant to Company Instructions
ATM Self-Service Diagnostic Status Code Notebook 175
CURRENCY DISPENSER

M_STATUS Meaning
146 SDC link failure

M_DATA
 Dispenser - stacking and spray types
 Divert Gate - spray type only
 Presenter - stacking type only
 Main Motor * - stacking and spray types
 Exit Shutter * - stacking type only
 Presenter Bill Motor * - stacking type only
 Presenter Clamp * - stacking type only
 Sensor/Switch * - stacking and spray types

* The M_DATA returned for these tests are unique to the


tests.

The number of transport sensors in the currency dispenser


depends on the dispenser type as follows:
 Stacking Dispensers:
 5674/75 Front Access ATM - Transport Sensors 1 to
7
 5674/75 Rear Access ATM - Transport Sensors 1 to
5
 5670 ATM Front or Rear Access - Transport
Sensors 1 to 5
 5684/85/88 ATMs (Through-The-Wall) - Transport
sensors 1 to 8
 Personas 86 ATM (Through-The-Wall) - Transport
sensors 1 to 5
 Personas 87 ATM (Through-The-Wall) - Transport
sensors 1 to 5
 UF-NID, NID, UF-P86 - Transport sensors 1 to 5
 USB S1 ATMs - Transport sensors 1 to 5
 Spray Dispensers:
MCD1 Front Access ATM - Transport Sensors 1
(FEED) and 2 (EXIT)

The highest number in each of the above ranges is the exit


sensor for that type.
The M_DATA field contains the execution level command
executed and status information returned. The first byte (byte
NCR CONFIDENTIAL AND PROPRIETARY
Use pursuant to Company Instructions
176 ATM Self-Service Diagnostic Status Code Notebook
CURRENCY DISPENSER
0) is common to all responses. Byte 0 contains the execution
firmware command description and this indicates the format
of the status information in M_DATA bytes 1 to n.

In the following lists, a 1 alongside the code shows that the


M_DATA applies to stacking dispensers only and a 2
shows that the code is for spray dispensers only.
 Byte 0 - Firmware Level Commands:
 00 - Reset
1
 01 - Stack
2
 01 - Dispense bills
1
 02 - Present
1
 03 - Move clamp to present
 04 - Clear main transport
1
 05 - Check if bills taken
1
 06 - Purge
 07 - Set bill widths
 08 - Set bill singularities
 09 - Set bill presentation order
 0A - Read dispense counts
 0B - Clear dispense counts
 0C - Read configured parameters
 0D - Read container status
 0E - Read (“Set” on P86 style and USB S1) virtual
cassette type
1
 0F - Rotate (“Move” on P86 style and USB S1)
clamp to home position
1
 10 - Close shutter command
 11 - Main motor test
1
 12 - Pick valve test
2
 12 - Pick solenoid test
 13 - Learn bill parameters
1
 14 - Exit shutter test
1
 15 - Presenter bill motor test
1
 16 - Presenter clamp test
 17 - Sensor test
 1B - Disable Hamming codes.
1
 1C - Pre-present
2
22 - Divert Gate test

NCR CONFIDENTIAL AND PROPRIETARY


Use pursuant to Company Instructions
ATM Self-Service Diagnostic Status Code Notebook 177
CURRENCY DISPENSER
M_DATA - Dispenser
The M_DATA returned under the dispenser format are
associated with firmware level commands as follows:
 Stacking dispensers - commands 01, 04, and 13
 Spray dispensers - commands 01, 02, 05, and 17
For SELF_TEST and DIAG_SELF-TEST, the status bytes
refer to pick position in the order, top, 2nd, 3rd, bottom
instead of virtual cassette types 1, 2, 3, and 4, otherwise the
status bytes are identical.

The following format of M_DATA is for pick by virtual


type response (the normal case). If the response is for a
pick by position command (such as SELF_TEST) then the
data has a slightly different format. In this case M_DATA
bytes 2, 3, 4, and 5 are auxiliary status codes for the top,
second, third, and bottom positions, and M_DATA bytes 6,
7, 8, and 9 are divert reasons for the top, second, third, and
bottom positions.

NCR CONFIDENTIAL AND PROPRIETARY


Use pursuant to Company Instructions
178 ATM Self-Service Diagnostic Status Code Notebook
CURRENCY DISPENSER
 Byte 1 - Main Dispenser Status:
 Bit 7 - 1 Virtual cassette type 3 is low on bills
 Bit 6 - 1 Virtual cassette type 4 is low on bills
 Bit 5 - 0 Always
 Bit 4 - 1 Pick fail occurred
 Bit 3 - 1 Fatal malfunction INOP flag set
 Bit 2 - 1 Self-Test command
 Bit 1 - 1 Virtual cassette type 1 is low on bills
 Bit 0 - 1 Virtual cassette type 2 is low on bills
 Byte 2 - Auxiliary Status Virtual Cassette Type 1:
 02 - Purge bin not installed
 03 - Pick failure (status 1 - 10H). Picking is tried
three times after the initial attempt, each attempt
being four or five pick cycles. If a bill has not been
picked, the motor is shut off. After a time delay, the
motor is turned on and picking is tried again. The
cycle, motor off, delay, motor on, pick, is repeated
up to three times. If all attempts fail, this status is
generated
 04 - Invalid pick interrupt. A bill enters the transport
from the wrong cassette or one of the pick sensors is
faulty
2
 05 - Divert gate not in dispense position during a
dispense operation when an attempt is made to
dispense a bill into the note tray
2
 06 - Divert gate not in the reject position on receipt
of a dispense command or when an attempt is made
to reject a bill
 09 - Pick sensor failed clear during operation. A bill
is seen at the PRE_LVDT/NTS sensor when it is not
expected. This may be the result of a faulty pick
sensor or a drag-out separating in the transport
 0C - Purge bin overfill or SOH active initially or at
end of clear
 10 - Exit shutter not closed or closed sensor failed
indicating not closed,or the I2C comms has failed
(only applicable if the dispenser uses an I2C shutter)
or open sensor failed indicating open
 11 - Pick sensor blocked initially or SOH active
initially or at end of clear - occurs on a non-zero
dispense.
OR
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ATM Self-Service Diagnostic Status Code Notebook 179
CURRENCY DISPENSER
Bill did not clear pick sensor - occurs when a picked
bill jams under a pick sensor or the pick sensor is
malfunctioning
 14 - PRE_LVDT/NTS sensor blocked or SOH active
initially or at end of clear
 21 - PRE_LVDT/NTS sensor failed clear during
operation. A bill seen by the pick sensor has not
reached the PRE_LVDT/NTS sensor in time
 22 - Pre_LVDT/NTS sensor failed blocked /bill jam
during operation
 271 - Presenter clamp not in home position initially
or clamp home sensor failed blocked
 40 - Virtual cassette type not installed. A command
has been received to pick bills from cassette which
is not installed
 411 - TSEN 1 sensor blocked or SOH active initially
on stack or at end of clear (purge path)
 412 - TSEN 1 (FEED) sensor blocked or SOH active
initially upon initiating a dispense command or on
completion of a clear
 421 - TSEN 2 sensor blocked or SOH active initially
upon initiating a dispense or on completion of a
clear (clamp position)
 422 - TSEN 2 (EXIT) sensor blocked or SOH active
initially on stack or at end of clear
 431 - TSEN 3 sensor blocked or SOH active initially
on stack or at end of clear
 441 - TSEN 4 sensor blocked or SOH active initially
on stack or at end of clear
 451 - TSEN 5 sensor blocked or SOH active initially
on stack or at end of clear (exit sensor for 5674/5
rear access and all 5670 dispensers and Personas 86)
 461 - TSEN 6 sensor blocked or SOH active initially
on stack or at end of clear
 471 - TSEN 7 sensor blocked or SOH active initially
on stack or at end of clear (exit sensor for 5674/5
front access)
 481 - TSEN 8 sensor blocked or SOH active initially
on stack or at end of clear (exit sensor for 568X
through the wall)
 491 - I2C fault initially or a Pick Interface fault was
detected before the operation started
NCR CONFIDENTIAL AND PROPRIETARY
Use pursuant to Company Instructions
180 ATM Self-Service Diagnostic Status Code Notebook
CURRENCY DISPENSER
 4A1 - I2C failure during operation
 4B - Main transport timing disk too slow
 4C - Reserved
 4D - Main transport timing disk failed
 4E - Pick sensor failed clear initially
 4F - Pick sensor failed blocked/bill jam during
operation
 50 - Pre LVDT/NTS sensor failed clear initially
 511 - TSEN 1 failed clear initially on stack or at end
of clear
 512 - TSEN 1 (FEED) sensor failed clear initially on
dispense or at end of clear
 521 - TSEN 2 failed clear initially on stack or at end
of clear
 522 - TSEN 2 (EXIT) failed clear initially on
dispense or at end of clear
 531 - TSEN 3 failed clear initially on stack or at end
of clear
 541 - TSEN 4 failed clear initially on stack or at end
of clear
 551 - TSEN 5 failed clear initially on stack or at end
of clear
 561 - TSEN 6 failed clear initially on stack or at end
of clear
 571 - TSEN 7 failed clear initially on stack or at end
of clear
 581 - TSEN 8 failed clear initially on stack or at end
of clear
 591 - Purge bin overfill failed clear initially
 5A - Gulp feed detected
 5B1 - Interlock open initially
 5C1 - Interlock open during operation
 601 - Reference null reading too low LVDT #1
(right hand)
 602 - Reference null reading too low on NTS
 611 - Reference null reading too low LVDT #2 (left
hand)
 621 - Reference null reading too high LVDT #1
(right hand)
 622 - Reference null reading too high on NTS
 631 - Reference null reading too high LVDT #2 (left
hand)
NCR CONFIDENTIAL AND PROPRIETARY
Use pursuant to Company Instructions
ATM Self-Service Diagnostic Status Code Notebook 181
CURRENCY DISPENSER
 64 - LVDT/NTS fault - too few timing wheel
interrupts received on execution processor within
the time for one bill
 65 - LVDT/NTS fault - execution processor did not
receive a response to an LVDT request within the
required time
 70 - Cassette already FATAL because of: too many
pick fails, too many rejects, cassette empty, or could
not learn from the cassette
 71 - Too many interrupts at pick sensor or pre-
LVDT/NTS sensor
 72 - Bill parameters were not configured. The
singularity at this position was 0FFH. Either bill
parameters were not configured after initial power
up, or NVRAM was corrupted and reinitialized. Bill
widths, singularities and stack order should be
checked
1
 73 - Total thickness of bills picked on a bill learn
has reached the limit that can safely be purged
2
 75 - TSEN 1 (FEED) sensor failed clear during
operation or bill jam before sensor. May be due to a
bill jam between the NTS sensor and the FEED
sensor
2
 76 - TSEN 1 (FEED) sensor failed blocked during
operation or bill jam at sensor. May be due to a bill
jam at the FEED sensor
2
 77 - TSEN 2 (EXIT) sensor failed clear during
operation or bill jam before sensor. May be due to a
bill jam between the FEED sensor and the EXIT
sensor
2
 78 - TSEN 2 (EXIT) sensor failed blocked during
operation or bill jam at sensor. May be due to a bill
jam at the EXIT sensor
 Byte 3 - Auxiliary Status Virtual Cassette Type 2: (Byte 3
has the same description as Byte 2)
 Byte 4 - Auxiliary Status Virtual Cassette Type 3: (Byte 4
has the same description as Byte 2)
 Byte 5 - Auxiliary Status Virtual Cassette Type 4: (Byte 5
has the same description as Byte 2)
 Byte 6 - Divert Reason, Virtual Cassette Type 1:
 Bit 7 - 1 LVDT transducer could not make an
accurate assessment of the number of bills which
NCR CONFIDENTIAL AND PROPRIETARY
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182 ATM Self-Service Diagnostic Status Code Notebook
CURRENCY DISPENSER
have passed under it, or unable to learn bill
parameters during learn bill parameters command
2
 Bit 6 - 0 always, also for Personas P86 style and
USB S1
1
 Bit 6 - 1 Thermistor indicates cold (below 10 deg.
C)
 Bit 5 - 1 A cassette with the correct ID was not
found installed in the dispenser unit. This may be
caused by the cassette installed bit being a logic 1 or
the correct ID (three bits) was not found.
Note: If there is a fault reported against the
equivalent auxiliary M_DATA, an error has
occurred from a module that does not have a
cassette present (or invalid cassette ID).
 Bit 4 - 1 At least one extra bill picked
 Bit 3 - 1 At least one long bill detected
 Bit 2 - 1 At least one short bill detected
 Bit 1 - 1 At least one multiple (double) bill detected
 Bit 0 - 1 At least one overlength bill detected
 Byte 7 - Divert Reason, Virtual Cassette Type 2: (Byte 7
has the same description as Byte 6)
 Byte 8 - Divert Reason, Virtual Cassette Type 3: (Byte 8
has the same description as Byte 6)
 Byte 9 - Divert Reason, Virtual Cassette Type 4: (Byte 9
has the same description as Byte 6)

M_DATA - Divert Gate


If a divert gate error occurs during a SELF_TEST operation,
the following M_DATA information will be returned:
 Byte 0 - 22 divert gate test command
 Byte 1 - Reject position sensor state when divert gate
solenoid energised (dispense position)
 00 - Not at reject position
 01 - At reject position
 Byte 2 - Reject position sensor state when divert gate
solenoid de-energised (reject position)
 00 - At reject position
 01 - Not at reject position
 Byte 3 - Time taken for gate to move from reject position
to present position in ms
 Byte 4 - Time taken for gate to move from present
position to reject position in ms
NCR CONFIDENTIAL AND PROPRIETARY
Use pursuant to Company Instructions
ATM Self-Service Diagnostic Status Code Notebook 183
CURRENCY DISPENSER
Divert gate M_DATA bytes 3 or 4 may return a value of
FFH. This indicates that the divert gate did not reach the
desired position before the firmware timed out waiting on
the event to occur.

M_DATA - Presenter
The M_DATA returned under presenter format are associated
with firmware level commands 02, 03, 06, 0F and 1C.
 Byte 0 - Firmware Level Commands
 Byte 1 - Presenter Status:
 00 - Operation successful
 01 - Shutter jammed closed during operation or
open sensor failed indicating not open
 02 - Shutter jammed open during operation or
closed sensor failed indicating not closed
 04 - Clamp not in position initially
 06 - Clamp jammed moving home or home sensor
failed showing not home
 07 - Clamp jammed moving to present or present
sensor failed showing not present
 0C - Overfill sensor blocked initially
 11 - Overfill sensor failed clear
 13 - Overfill sensor blocked at end of purge
operation
1
 14 - TSEN 1 sensor blocked or SOH line active
initially on present or at end of purge
 15 - TSEN 2 sensor blocked or SOH line active
initially on present or at end of purge
 16 - TSEN 3 sensor blocked or SOH line active
initially on present or at end of purge
 17 - TSEN 4 sensor blocked or SOH line active
initially on present or at end of purge
 18 - TSEN 5 sensor blocked or SOH line active
initially on present or at end of purge
 19 - TSEN 6 sensor blocked or SOH line active
initially on present or at end of purge
 1A - TSEN 7 sensor blocked or SOH line active
initially on present or at end of purge
1
 1B - TSEN 8 sensor blocked or SOH line active
initially on present or at end of purge
 1C - TSEN 1 sensor failed clear initially on present
or at end of purge
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 1D - TSEN 2 sensor failed clear initially on present
or at end of purge
 1E - TSEN 3 sensor failed clear initially on present
or at end of purge
 1F - TSEN 4 sensor failed clear initially on present
or at end of purge
 20 - TSEN 5 sensor failed clear initially on present
or at end of purge
 21 - TSEN 6 sensor failed clear initially on present
or at end of purge
 22 - TSEN 7 sensor failed clear initially on present
or at end of purge
 231 - TSEN 8 sensor failed clear initially on present
or at end of purge
 241 - TSEN 1 sensor failed clear during operation
 25 - TSEN 2 sensor failed clear during operation
 26 - TSEN 3 sensor failed clear during operation
 27 - TSEN 4 sensor failed clear during operation
 28 - TSEN 5 sensor failed clear during operation
 291 - TSEN 6 sensor failed clear during operation
 2A1 - TSEN 7 sensor failed clear during operation
 2B1 - TSEN 8 sensor failed clear during operation
 2C1 - TSEN 1 sensor or SOH input failed blocked or
bill jam during operation
 2D - TSEN 2 sensor or SOH input failed blocked or
bill jam during operation or clamp present sensor
failure
 2E - TSEN 3 sensor or SOH input failed blocked or
bill jam during operation
 2F - TSEN 4 sensor or SOH input failed blocked or
bill jam during operation
 30 - TSEN 5 sensor or SOH input failed blocked or
bill jam during operation
 311 - TSEN 6 sensor or SOH input failed blocked or
bill jam during operation
 321 - TSEN 7 sensor or SOH input failed blocked or
bill jam during operation
 331 - TSEN 8 sensor or SOH input failed blocked or
bill jam during operation
 34 - Presenter transport timing wheel failed to
operate correctly
 35 - Reserved
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ATM Self-Service Diagnostic Status Code Notebook 185
CURRENCY DISPENSER
 36 - Interlock open initially
 37 - Interlock open during operation
 38 - Clamp jammed in home position (attempting to
move to present)
 39 - Clamp jammed in present position (attempting
to move to home)
 3A - Clamp home sensor failed indicating home
 3B - Clamp present sensor failed indicating present
 3C - Shutter jammed closed or closed during
operation
 3D - Shutter jammed open or opened during
operation
 3E - Shutter open sensor failed indicating openopen
or the I2C comms has failed (only applicable if the
dispenser uses an I2C shutter)
 3F - Shutter closed sensor failed indicating closed
 40 - Purge bin not installed initially on present or at
end of purge
 41 - Bill jam has caused presenter motor to fail
 Byte 2:
 00 - Bills seen at purge/overfill sensor during the
operation (purge only)
 01 - Bills not seen at purge/overfill sensor during the
initial purge operation
 02 - Bills are still in the presenter transport (purge
only)
 03 - An unknown present occurred (present only)

M_DATA - Main Motor


 Byte 0 - 11 - Main transport test
 Byte 1:
 00 - Good operation
 01 - Timing wheel slow
 02 - Timing wheel fast
 03 - Timing wheel failed
1
 04 - Timing wheel too slow
1
 05 - Timing wheel too fast
 Byte 2 - Number of timing wheel ticks seen during the
test

NCR CONFIDENTIAL AND PROPRIETARY


Use pursuant to Company Instructions
186 ATM Self-Service Diagnostic Status Code Notebook
CURRENCY DISPENSER
M_DATA - Exit Shutter
 Byte 0 - 14 - Exit shutter
 Byte 1:
 00 - Operation OK
 01 - Shutter closed sensor indicated closed when it
should have been not closed
 Byte 2:
 00 - Operation OK
 01 - Shutter open sensor indicated open when it
should have been not open
 Byte 3:
 00 - Operation OK
 01 - Shutter closed sensor indicated not closed when
it should have been closed
 Byte 4:
 00 - Operation OK
01 - Shutter open sensor indicated not open when it
should have been open

M_DATA - Presenter Bill Motor


 Byte 0 - 15 - Presenter bill motor test
 Byte 1 - Forwards Operation Status Slow Speed:
 00 - Good operation
 01 - Timing wheel slow
 02 - Timing wheel fast
 03 - Timing wheel failed
 04 - Timing wheel too slow
 05 - Timing wheel too fast
 Byte 2 - Forwards Operation Status High Speed: (status
is the same as Byte 1)
 Byte 3 - Reverse Operation Status Slow Speed: (status is
the same as Byte 1)
 Byte 4 - Reverse Operation Status High Speed: (status is
the same as Byte 1)
 Byte 5 - No. of timing wheel ticks slow forwards
 Byte 6 - No. of timing wheel ticks fast forwards
 Byte 7 - No. of timing wheel ticks slow reverse
 Byte 8 - No. of timing wheel ticks fast reverse

M_DATA - Presenter Clamp


 Byte 0 - 16 - Presenter clamp test
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ATM Self-Service Diagnostic Status Code Notebook 187
CURRENCY DISPENSER
 Byte 1:
 0 - Operation successful
 1 - Clamp home indicated home when it should
have been not home
 2 - Bill aligner home indicated home when it should
have been not home
 Byte 2:
 0 - Operation successful
 1 - Clamp present indicated present when it should
have been not present
 2 - Bill aligner forward indicated forward when it
should have been not forward

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188 ATM Self-Service Diagnostic Status Code Notebook
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 Byte 3:
 0 - Operation successful
 1 - Clamp home indicated not home when it should
have been home
 2 - Bill aligner home indicated not home when it
should have been home
 Byte 4:
 0 - Operation successful
 1 - Clamp present indicated not present when it
should have been present
 2 - Bill aligner forward indicated not forward when
it should have indicated forward

M_DATA - Sensor/Switch
The M_DATA returned for the sensor/switch test describe the
state of the each sensor, where:
 00 - Sensor clear and healthy
 01 - Sensor blocked and healthy
 02 - Sensor clear and unhealthy
 03 - Sensor blocked and unhealthy

1. All transport sensors give a low reading when blocked


and, unless otherwise stated, all other sensors give a high
reading when blocked.

2. The state of health for the pick sensors is on the I2C bus/
pick interface (see bytes 29 to 32 inclusive).

The clamp sensors have the following meanings:

Clamp Position Home Sensor Present Sensor


Home High High
Between Low High
Present Low Low

The following M_DATA are returned for the sensor/switch


test:
 Byte 0 - 17H - Device firmware command code
 Byte 1 - A/D reading of zero reference (always 0 on
spray type)
 Byte 2 - Pre-LVDT/NTS sensor (reading from execution
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CURRENCY DISPENSER
processor) or for P86-Style and USB S1 Dispensers:
Note alignment mechanism sensor ( high - home).
 Byte 3 - A/D reading of LVDT No. 1 (stacking) or NTS
(spray)
 Byte 4 - A/D reading of LVDT No. 2 (always 0 on spray
type)
 Byte 5 - Presenter clamp home position/divert gate reject
position sensor
 Byte 6 - Presenter clamp present position sensor (always
0 on spray type)
 Byte 7 - Exit shutter open sensor (high - open) (always 0
on spray type)
 Byte 8 - Exit shutter closed sensor (high - closed) (always
0 on spray type)
 Byte 9 - A/D reading of 80H reference
 Byte 10 - Main transport timing disk sensor
 Byte 11 - Presenter transport timing disk sensor (always
0 on spray type)
 Byte 12 - Purge bin in/reject bin present sensor
 Byte 13 - Purge bin overfill sensor (always 0 on spray
type, Personas P86 style and USB S1)
 Byte 14 - TSEN1 (purge path/FEED) sensor
 Byte 15 - TSEN2 (clamp position/EXIT) sensor
 Byte 16 - TSEN3 (always 0 on spray type)
 Byte 17 - TSEN4 (always 0 on spray type)
 Byte 18 - TSEN5 (exit sensor - interior R/A, always 0 on
spray type)
 Byte 19 - TSEN6 (always 0 on spray type)
 Byte 20 - TSEN7 (exit sensor for interior 5674/5 F/A)
(always 0 on spray type)
 Byte 21 - TSEN8 (exit sensor for TTW) (always 0 on
spray type)
 Bytes 22 and 23 have different interpretation according
to dispenser type
 Byte 22 - 56XX style dispensers Config1:
 0 - F/A
 1 - R/A (not applicable if Config2 - 0)
 Byte 23 - - 56XX style dispensers Config2:
 0 - TTW
 1 - Interior

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CURRENCY DISPENSER
 Byte 22 and 23 for P86 style and USB S1 dispensers

USB S1 style
Byte 22 Byte 23 P86 style dispenser
dispenser
0 0 Long Nose Through Rear access long
the Wall (P86) nose
0 1 Front access Interior Front access
and UF-NID
1 0 Short Nose Through Rear access mid
the Wall (P87) nose
1 1 UF-P86 Rear access short
nose

 Byte 24 - Interlock switch:


 0 - Open, 24V and ac disconnected (always 0 on
spray type)
 Byte 25 - Top pick sensor
 Byte 26 - 2nd pick sensor
 Byte 27 - 3rd pick sensor
 Byte 28 - Bottom pick sensor
 Byte 29 - Pick Interface - Top pick module:
 Bit 7 - For 'Integrated electronics' and 'Pre-
integrated electronics' bunch dispensers Pick sensor
LED (1 - on, 0 - off). Always 0 for spray dispenser
and all other dispenser types.
 Bit 6 - Media low sensor (0 - low notes)
 Bit 5 - Cassette reed switch ID4 (0 - magnet present)
 Bit 4 - Cassette reed switch ID3
 Bit 3 - Cassette reed switch ID2
 Bit 2 - Cassette reed switch ID1 (cassette present)
 Bit 1 - Thermistor (0 - low temperature) (always 1
on spray type)
 Bit 0 - Pick sensor (1 - unhealthy) (always 0 on
spray type)
 Byte 30 - Pick Interface - 2nd pick module: (Bit
information is the same as Byte 29)
 Byte 31 - Pick Interface - 3rd pick module: (Bit
information is the same as Byte 29)
 Byte 32 - Pick Interface - bottom pick module: (Bit
information is the same as Byte 29)
 Byte 33 - Gulp feed sensor (always 0 on spray type)

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 Byte 34 - SDC command processor switch pack setting
(Bit 0 is b0)
 Byte 35 - Execution processor switch pack setting (Bit 0
is e0)
 Byte 36 - Dispense enable switch status (value 00 or 01)
 Byte 37 - Internal LVDT compensation factor (always 0
on spray type)

1. LVDT No. 1 is the right-hand LVDT when facing the


dispense control board. LVDT No. 2 is the left-hand
LVDT.

2. Transport sensors 6, 7 and 8 will always report 0 for


interior 5674/5 R/A,5670, P86 style dispensers and USB S1
dispensers.

3. Transport sensor 8 will always report 0 for interior


5674/5 F/A.

4. The Pick Interface status will be 0 if the pick module is


not configured and FFH if a Pick Interface error is
detected.

T_DATA - CURRENCY DISPENSER SELF-TEST


 Byte 0 - Purge bin present/not present:
 00 - Not present
 01 - Standard bin present
 02 - Intelligent bin present

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CURRENCY DISPENSER
 Byte 1 - Physical currency cassette type in top pick
module:
 00 - No cassette installed
 01 - Cassette type #1 installed
 02 - Cassette type #2 installed
 03 - Cassette type #3 installed
 04 - Cassette type #4 installed
 5–255 - Intelligent cassette type installed
 Byte 2 - State of currency cassette in top pick module:
 00 - A cassette is not installed
 01 - Cassette state is not low
 02 - Cassette low
 03 - Cassette is empty
 04 - Cassette FATAL
 05 - Cassette position disabled for replenishment
 Byte 3 - Physical currency cassette type in second pick
module (same as Byte 1)
 Byte 4 - State of currency cassette in second pick module
(same as Byte 2)
 Byte 5 - Physical currency cassette type in third pick
module (same as Byte 1)
 Byte 6 - State of currency cassette in third pick module
(same as Byte 2)
 Byte 7 - Physical currency cassette type in bottom pick
module (same as Byte 1)
 Byte 8 - State of currency cassette in bottom pick module
(same as Byte 2)

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CURRENCY DISPENSER
Learn Bill Parameters
T_DATA returned for the learn bill parameters test are:
 Byte 0 - Bill width in millimetres (0 if operation not
successful)
 Byte 1 - Singularity (0 if operation not successful)
 Byte 2 - The width currently configured
 Byte 3 - The singularity currently configured

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CURRENCY DISPENSER TI

CURRENCY DISPENSER TI
The test offered on the Currency Dispenser TI Diagnostic
menu is the Tamper Indicator test.

TAMPER INDICATION
The Tamper Indication test displays the status of the dispenser
tamper indicator as M_DATA as follows:
 Byte 0 - Purge bin
 00 - In
 01 - Out
 02 - Cannot determine status
 Byte 1 - Top cassette (status as for byte 0)
 Byte 2 - 2nd cassette (status as for byte 0)
 Byte 3 - 3rd cassette (status as for byte 0)
 Byte 4 - Bottom cassette (status as for byte 0)

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ATM Self-Service Diagnostic Status Code Notebook 195

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