NCR Codigos
NCR Codigos
CURRENCY DISPENSER
M_STATUS
M_STATUS Meaning
00 No error
01 Dispense requested from a cassette which is
not installed or no cassettes installed during
self test
02 Too many bills being rejected, for example,
undersize, oversize, doubles, extra bills, or
unable to learn bill width and singularity
03 Pick failure
04 Pick failure plus low (out of bills)
05 Sensor failure or currency jam in main
transport
or
A short dispense was performed (bills
dispensed fewer than bills requested) and no
error was reported
062 Divert gate fault caused by one of the
following:
* Divert gate in wrong position initially
* Divert gate failed to move to correct
position
* Divert gate sensor failure
07 Purge bin not present (unit inoperative)
081 Purge bin overfill sensor blocked (unit
inoperative)
082 Purge bin full (unit inoperative)
09 Communications failure between Command
and Execution firmware, or between host and
device for USB S1 Dispenser. Current
replenishment information may not have
been determined
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Use pursuant to Company Instructions
ATM Self-Service Diagnostic Status Code Notebook 173
CURRENCY DISPENSER
M_STATUS Meaning
10 Operation not attempted because the device
or a cassette type is FATAL from a previous
operation. A reset of SOH to HEALTHY
must be performed to clear this condition.
Current replenishment information is not
determined.
11 Operation not attempted due to one of the
following conditions:
* Bills are still stacked in the transport from a
previous operation (stacking dispensers only)
* Bills may not have been cleared from the
transport due to an unrecovered error during
a previous operation
* The dispenser has been powered up and no
CLEAR/DIAG_CLEAR has been issued
A CLEAR or DIAG_CLEAR must be
performed to clear this condition.
Replenishment information is not determined
121 Presenter clamping mechanism (or bill
alignment mechanism) failed or jammed
131 Exit shutter jammed open
141 Exit shutter jammed closed
151 Reserved
16 Main transport timing disk did not operate
correctly or the main ac motor failed
17 Reserved
181 Currency jam in presenter transport or
transport sensor failure
191 Exit sensor blocked initially on next
operation after a good present (bills may not
have been taken by cardholder). Current
replenishment information is not determined.
See “Replenishment Data”.
20 to 27 Reserved
28 An area of NVRAM cannot be accessed
(SOH cannot be updated)
291 Presenter transport timing disk did not
operate correctly or motor failed
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Use pursuant to Company Instructions
174 ATM Self-Service Diagnostic Status Code Notebook
CURRENCY DISPENSER
M_STATUS Meaning
30 One of the presenter transport sensors failed
clear or blocked
31 Reserved
32 Heartbeat on execution processor failed
331 Communications failure on the I2C bus of the
execution processor.
On P86 style and USB S1 Dispensers this
code denotes a communications failure on the
pick interface to pick modules.
Also used to denote a Fluditi attack
activation.
341 A present bills operation has been attempted
without any bills being stacked or a
RETRACT with no bills presented
351 Operation incomplete due to ac and 24V dc
power disconnection through interlock on
ATM access door
361 Pick valve test not attempted because
cassettes were installed
37 TI service switched ON
38 TI service switched OFF
39 The LVDT/NTS or associated circuit is
malfunctioning
40 Bill parameters have not been set up. This is
because this is the first operation since initial
power-up or because there was an NVRAM
corruption and the NVRAM was re-
initialised
41 An attempt to pick from a cassette in a pick
module which has been disabled for in-
service replenishment
42 The dispenser has not been authenticated by
the PC Core module. This code is only
generated by USB S1 dispenser variants
43 The serial number of the dispenser control
board has changed and has not yet been
authorised for use. This code is only
generated by USB S1 dispenser variants.
M_STATUS Meaning
146 SDC link failure
M_DATA
Dispenser - stacking and spray types
Divert Gate - spray type only
Presenter - stacking type only
Main Motor * - stacking and spray types
Exit Shutter * - stacking type only
Presenter Bill Motor * - stacking type only
Presenter Clamp * - stacking type only
Sensor/Switch * - stacking and spray types
M_DATA - Presenter
The M_DATA returned under presenter format are associated
with firmware level commands 02, 03, 06, 0F and 1C.
Byte 0 - Firmware Level Commands
Byte 1 - Presenter Status:
00 - Operation successful
01 - Shutter jammed closed during operation or
open sensor failed indicating not open
02 - Shutter jammed open during operation or
closed sensor failed indicating not closed
04 - Clamp not in position initially
06 - Clamp jammed moving home or home sensor
failed showing not home
07 - Clamp jammed moving to present or present
sensor failed showing not present
0C - Overfill sensor blocked initially
11 - Overfill sensor failed clear
13 - Overfill sensor blocked at end of purge
operation
1
14 - TSEN 1 sensor blocked or SOH line active
initially on present or at end of purge
15 - TSEN 2 sensor blocked or SOH line active
initially on present or at end of purge
16 - TSEN 3 sensor blocked or SOH line active
initially on present or at end of purge
17 - TSEN 4 sensor blocked or SOH line active
initially on present or at end of purge
18 - TSEN 5 sensor blocked or SOH line active
initially on present or at end of purge
19 - TSEN 6 sensor blocked or SOH line active
initially on present or at end of purge
1A - TSEN 7 sensor blocked or SOH line active
initially on present or at end of purge
1
1B - TSEN 8 sensor blocked or SOH line active
initially on present or at end of purge
1C - TSEN 1 sensor failed clear initially on present
or at end of purge
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184 ATM Self-Service Diagnostic Status Code Notebook
CURRENCY DISPENSER
1D - TSEN 2 sensor failed clear initially on present
or at end of purge
1E - TSEN 3 sensor failed clear initially on present
or at end of purge
1F - TSEN 4 sensor failed clear initially on present
or at end of purge
20 - TSEN 5 sensor failed clear initially on present
or at end of purge
21 - TSEN 6 sensor failed clear initially on present
or at end of purge
22 - TSEN 7 sensor failed clear initially on present
or at end of purge
231 - TSEN 8 sensor failed clear initially on present
or at end of purge
241 - TSEN 1 sensor failed clear during operation
25 - TSEN 2 sensor failed clear during operation
26 - TSEN 3 sensor failed clear during operation
27 - TSEN 4 sensor failed clear during operation
28 - TSEN 5 sensor failed clear during operation
291 - TSEN 6 sensor failed clear during operation
2A1 - TSEN 7 sensor failed clear during operation
2B1 - TSEN 8 sensor failed clear during operation
2C1 - TSEN 1 sensor or SOH input failed blocked or
bill jam during operation
2D - TSEN 2 sensor or SOH input failed blocked or
bill jam during operation or clamp present sensor
failure
2E - TSEN 3 sensor or SOH input failed blocked or
bill jam during operation
2F - TSEN 4 sensor or SOH input failed blocked or
bill jam during operation
30 - TSEN 5 sensor or SOH input failed blocked or
bill jam during operation
311 - TSEN 6 sensor or SOH input failed blocked or
bill jam during operation
321 - TSEN 7 sensor or SOH input failed blocked or
bill jam during operation
331 - TSEN 8 sensor or SOH input failed blocked or
bill jam during operation
34 - Presenter transport timing wheel failed to
operate correctly
35 - Reserved
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Use pursuant to Company Instructions
ATM Self-Service Diagnostic Status Code Notebook 185
CURRENCY DISPENSER
36 - Interlock open initially
37 - Interlock open during operation
38 - Clamp jammed in home position (attempting to
move to present)
39 - Clamp jammed in present position (attempting
to move to home)
3A - Clamp home sensor failed indicating home
3B - Clamp present sensor failed indicating present
3C - Shutter jammed closed or closed during
operation
3D - Shutter jammed open or opened during
operation
3E - Shutter open sensor failed indicating openopen
or the I2C comms has failed (only applicable if the
dispenser uses an I2C shutter)
3F - Shutter closed sensor failed indicating closed
40 - Purge bin not installed initially on present or at
end of purge
41 - Bill jam has caused presenter motor to fail
Byte 2:
00 - Bills seen at purge/overfill sensor during the
operation (purge only)
01 - Bills not seen at purge/overfill sensor during the
initial purge operation
02 - Bills are still in the presenter transport (purge
only)
03 - An unknown present occurred (present only)
M_DATA - Sensor/Switch
The M_DATA returned for the sensor/switch test describe the
state of the each sensor, where:
00 - Sensor clear and healthy
01 - Sensor blocked and healthy
02 - Sensor clear and unhealthy
03 - Sensor blocked and unhealthy
2. The state of health for the pick sensors is on the I2C bus/
pick interface (see bytes 29 to 32 inclusive).
USB S1 style
Byte 22 Byte 23 P86 style dispenser
dispenser
0 0 Long Nose Through Rear access long
the Wall (P86) nose
0 1 Front access Interior Front access
and UF-NID
1 0 Short Nose Through Rear access mid
the Wall (P87) nose
1 1 UF-P86 Rear access short
nose
CURRENCY DISPENSER TI
The test offered on the Currency Dispenser TI Diagnostic
menu is the Tamper Indicator test.
TAMPER INDICATION
The Tamper Indication test displays the status of the dispenser
tamper indicator as M_DATA as follows:
Byte 0 - Purge bin
00 - In
01 - Out
02 - Cannot determine status
Byte 1 - Top cassette (status as for byte 0)
Byte 2 - 2nd cassette (status as for byte 0)
Byte 3 - 3rd cassette (status as for byte 0)
Byte 4 - Bottom cassette (status as for byte 0)