User Manual

www.samsung.com
Table of contents
Getting started 38 Thunderbolt™ 4 56 Galaxy Book Smart Switch
39 External display 57 Galaxy Book Experience
4 Device layout and functions
58 Online Support(S Service)
10 Turning the computer on and off
12 Unlocking the screen
Apps and features 59 Screen Recorder
41 Using apps 60 Second Screen
12 Windows
42 Samsung Account 61 SmartThings
62 Quick Share
Basics 43 Samsung Settings
44 Samsung Notes 62 Quick Search
13 Using the computer as a tablet
48 Samsung Update
14 Using the S Pen
49 Samsung Flow Settings & Upgrade
18 Touch screen
49 Samsung Studio 63 Display brightness
24 Keyboard
50 Samsung Gallery 65 Volume
26 Touchpad
51 Samsung Care+ 66 BIOS (Setup utility)
29 Wireless LAN
52 Samsung Device Care 72 Battery
31 Bluetooth
54 Samsung Pass
33 Fingerprint recognition
55 Bixby
36 Memory card slot

2
Table of contents

Troubleshooting
76 Samsung Recovery
81 Windows recovery feature
81 Q&A

Usage notices
84 Precautions for using the device
88 Ergonomic tips
92 Safety precautions

Appendix
102 Product specifications
103 Important safety information
106 Replacement parts and accessories
109 Regulatory compliance statements
117 WEEE symbol information
119 Samsung package Take-Back
program (USA only)

3
Getting started
Device layout and functions
Leaving the screen idle for extended periods may result
in afterimages (screen burn-in) or ghosting. Turn off
the screen, or turn on the screen saver or power saving
mode when you are not using the computer.
• Features or options may differ depending on the
model.
• The items marked as optional may not be provided
or may be provided in different locations.
• Since some space on the storage device is reserved
for system recovery and operations, the available
space on the storage device may be less than the
actual capacity.

4
Getting started

Front view Number/Name Description

• You can use the voice recording
1 1 Microphone or video call features through
the built-in microphone.
2 • Recognizes the brightness of
3 the environment where you use
4 the computer.
• When the surroundings become
5 dark, the keyboard backlight
Ambient light turns on.
2
sensor
• When the surroundings become
6 bright, the keyboard backlight
7 turns off.
Do not cover the ambient
8
light sensor.
9 • Using this camera, you can take
3 Camera
still pictures and record video.
Camera indicator • This indicates the camera
4
light operating status.
• The screen’s images are
Display/Touch displayed here.
5
screen
• Recognizes touch interactions.

5
Getting started

Number/Name Description Right view

• Turns the computer on and off.
Power button/
Fingerprint
• The fingerprint recognition
6 sensor recognizes fingerprints.
recognition
sensor Scans a fingerprint to sign in to
Windows, apps, and services.
7 Numeric keypad • Enter numbers.
1 2 3
• Enter text or control computer
8 Keyboard
functions.
• Moves the cursor and selects Number/Name Description
9 Touchpad options. • Insert a memory card into the
1 Memory card slot
• Functions as a mouse. slot.
• Connect various accessories,
2 USB 3.2 port such as a mouse, camera, or
keyboard.
• Connect an earpiece or a
Earpiece/
3 headset to the computer to
Headset jack
listen to audio.

6
Getting started

Left view Number/Name Description

HDMI port • Used to connect an HDMI cable to
1
an external device.
• Connect the supplied adapter to
charge the computer.
• Connect and charge a USB Type-C
device and Thunderbolt™ device,
1 2 3 Thunderbolt™
2 or connect to an external display
4 port
device.
Some features may not be
supported depending on your
device’s specifications.
• Shows the operating status of the
computer.
Operating ‒ Red: Charging
3
status LED
‒ Green: Fully charged
‒ Blue: Turned on

7
Getting started

The charging feature of the Thunderbolt™ 4 port Charging a USB Type-C device or Thunderbolt™ device
Connect and charge your USB Type-C or Thunderbolt™ device
Charging the computer by connecting it to the Thunderbolt™ 4 port.
Connect an external power supply (sold separately) to the To charge another device when the computer is in hibernation
Thunderbolt™ 4 port to use it as the auxiliary power or charge mode or is turned off, the USB charging feature must be
the computer. turned on.
Use an external power supply (sold separately) with a rating
level higher than 10 W (5 V, 2 A) that supports USB Type-C or 1 Select the Start button ( ) → All apps → Samsung
USB BC 1.2. Settings.

2 Select Battery and performance and select the USB

charging switch to turn it on.
• It may take longer to charge the battery when
charging a connected device.
• The battery power level may be reduced when
charging a connected device while the computer is
powered by the battery.
• The charging status of the connected device is not
displayed on the computer.
• This charging feature may not be available on some
devices.

8
Getting started

Bottom view Number/Name Description

• Sucks in outside air and discharges
heat generated inside the computer
1
through these holes.
1 Fan vents
• If the vents are blocked the computer
may overheat. Avoid blocking the
vents as this may be dangerous.
• Provides power to the computer
2
when not connected to an adapter.
3 3
Internal • To remove or replace the internal
2
battery battery, take it to a Samsung Service
Center. You will be charged for this
service.
3 Speaker • Sound is emitted from the speakers.

• If the case at the bottom of the device is replaced,

the laser-carved model name, serial number, and
various logos will not be displayed anymore. For
more information, contact a Samsung Service
Center.
• Remove all of the protective papers from the rubber
feet at the bottom of the computer before use.

9
Getting started

Turning the computer on and off 3 The computer turns on automatically when the display
panel is opened.
Fully charge the battery using the supplied adapter If the computer does not turn on automatically, press the
before using the computer for the first time. Power button.

Turning the computer on

1 Before turning on the computer, check that the battery is
charged and charge it if necessary.

2 Open the display panel.

Set the computer to not turn on automatically when

the display panel is opened.
1. Select the Start button ( ) → All apps → Samsung
Settings.
2. Select Advanced features and select the Auto
booting switch to turn it off.

10
Getting started

About Windows Activation Turning the computer off

When you turn the computer on for the first time, the Windows
Activation screen appears. 1 Select the Start button ( ).
Follow the activation procedures according to the instructions
on the screen to use the computer.
2 Select → Shut down.

The computer’s date and time may be incorrect when you

turn it on for the first time. They may also be incorrect if the
battery has been fully discharged or removed. To set the date
and time, go to the desktop taskbar and right-click the date
and clock area. Then, select Adjust date and time and set the
current date and time.

Save all data before turning off the computer.

11
Getting started

Unlocking the screen Windows

To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to
• Touch screen: Swipe upwards from the bottom of the control a computer.
screen. • Images and available features may differ depending
• Mouse: Click the lock screen. on the model and operating system.
• Keyboard: Press any key. • This manual is designed for Windows 11 and content
may differ depending on the OS version.
• Touchpad: Tap the touchpad.
If the account has a password, enter the password to log in • The image displayed on the desktop screen may
after unlocking the screen. differ between models and OS versions.

Configuring the Windows Settings

You can configure the basic system settings, such as installing
or uninstalling apps and managing accounts, from the
Windows Settings.
Select the Start button ( ) → Settings.
Then, select an option you want to change after the Settings
window appears.
You can also configure the settings from the Control
Panel like previous OS versions. Select the Start button
( ) → All apps → Windows Tools → Control Panel.

12
Basics
• When the display panel is tilted past the transition
point
‒ The keyboard and touchpad will automatically be
locked and will not function. But, during processes
that start before Windows operation, such as the
Using the computer as a tablet BIOS setup or DOS, the keyboard and touchpad
will not be locked.
You can use the computer as a tablet by folding the display
panel behind the keyboard. ‒ The display will rotate automatically depending on
the computer’s orientation.
Open the display panel and rotate it away from the keyboard
until it touches the bottom side of the computer. • When the screen is turned off while using the
computer as a tablet, touch the screen to unlock
When storing the computer in a bag or carrying it, close it. When the computer is in sleep mode, press the
the display panel to protect the computer. Power button to unlock the screen.

13
Basics

Using the S Pen Do not bend or apply excessive pressure with the S Pen
while using it. The S Pen may be damaged or the nib
may be deformed.
S Pen • If a magnet is near the computer, some S Pen
actions, such as tapping the touch screen, may not
S Pen button work.
• If you use the S Pen at sharp angles on the screen,
the device may not recognize the S Pen actions.
S Pen nib
• For more information about the S Pen, visit the
Samsung website.
Name Functions
• If the S Pen is not working properly, take it to a
• Use the S Pen to write, draw, or
S Pen nib Samsung Service Center.
perform touch actions on the screen.
• Hover the S Pen over the screen and
S Pen button press the S Pen button to display the
Air command features.

14
Basics

Air command • Create note: Open the Samsung Notes app and create a
new note.
Introduction • View all notes: Open the Samsung Notes app and check all
saved notes.
Air command is a menu that provides S Pen features and direct
• Smart select: Use the S Pen to select an area and perform
access to frequently used apps.
actions, such as sharing or saving.
To open the Air command panel, hover the S Pen over the
• Screen write: Capture screenshots to write or draw on
screen and press the S Pen button.
them or crop an area from the captured image.
Alternatively, select the Start button ( ) → All apps → Air
• PENUP: Post your artwork, check out others’ artwork, and
Command.
get useful drawing tips.
Images and features may differ depending on the • Add shortcuts: Add shortcuts to frequently used apps to
model and the app version.
the Air command panel.

Create note

View all notes

Smart select

Screen write

PENUP

Air command Add shortcuts

settings

15
Basics

Smart select 3 Select an option to use with the selected area.

Use the S Pen to select an area and perform actions, such as • Pin/Insert: Pin the selected area to the screen.
sharing or saving. You can also select an area from a video and • : Automatically changes the appearance of the
capture it as a GIF. selected area.

1 When there is content you want to capture, open the Air

• : Write or draw on the selected area.
command panel and select Smart select. • : Extract text from the selected area.
• : Share the selected area with others.
2 Select a desired shape icon on the toolbar and drag the • : Save the selected area as an image to the clipboard.
S Pen across the content you want to select.
• : Save the selected area in Pictures.

16
Basics

Screen write 3 Share or save the screenshot.

Capture screenshots to write or draw on them or crop an area You can check the screenshots in Pictures.
from the captured image. It is not possible to capture a screenshot while using
some app or some features.
1 When there is content you want to capture, open the Air
command panel and select Screen write.
The current screen will be automatically captured.

2 Select and write a memo on the screenshot.

Pen settings

Eraser
Undo
Redo
Share
Save to the clipboard
Save

17
Basics

Touch screen Double tapping

Double tap the screen.
Use your fingers on the touch screen to perform actions.

Touch screen gestures

Tapping
Tap the screen.
Touching and holding (right-clicking)
To use additional options of an item, touch and hold it on the
screen.

18
Basics

Dragging Spreading and pinching

Touch and hold an item and drag it to the target position. To zoom in, spread two fingers apart on an image or text. Pinch
to zoom out.

Scrolling
To scroll up, down, left, or right, swipe on the screen.

19
Basics

• Do not subject the touch screen to severe impacts • Very light touches on the touch screen may not be
or press it with sharp objects. Doing so may damage recognized.
the touch screen. • Precisely tap items on the touch screen for the best
• Do not allow the touch screen to come into results.
contact with other electrical devices. Electrostatic • When used under some 3-wavelength lamps, the
discharges can cause the touch screen to touch screen could malfunction.
malfunction.
• The touch screen sensors are located on the edges
• Do not expose the touch screen to water. The touch of the touch screen. Therefore, do not cover the
screen may malfunction in humid conditions or when edges of the touch screen with protective covers or
exposed to water. accessories.
• Do not spray liquid cleansing solutions directly onto • Touch screen gestures are available for touch screen
the touch screen. The solution may enter the touch models running Windows and work only with some
screen or cause undesired operation. To clean the apps.
screen, dampen a cloth with solution and gently
wipe the screen. Do not use solutions or cloths that
contain abrasive materials, as they may damage the
touch screen.
• Do not damage the edges of the touch screen. Doing
so may damage the touch screen.
• Make sure your hands are clean and dry before using
the touch screen. Remove any moisture from your
hands before using the touch screen.
• Do not expose the computer to foreign substances.
Doing so may cause the touch screen to malfunction.

20
Basics

Entering text 12 1
11
Use the on-screen keyboard to enter text. 2
4 3
To open the on-screen keyboard, tap on the taskbar.
4
10 5
9 6
8
• Some languages are not supported by the virtual 7
keyboard. To enter text, change the input language
to one of the supported languages. Number Description
• When using the computer for extended periods, 1 • Switch to a floating keyboard.
it is recommended to enter text with the physical 2 • Delete a preceding character.
keyboard.
3 • Move to the next line.
• When using the computer as a tablet, the on-screen
keyboard icon will appear on the taskbar. • Create an uppercase character. For all caps,
4
tap it twice.

Changing the keyboard layout 5 • Change the keyboard layout.

6 • Move the cursor.
To change the keyboard layout, tap and select one of the
following: • Turn on the dictation feature to convert
7
spoken words into text.
• Keyboard layout → Default: Simplified QWERTY keyboard
8 • Enter a space.
• Keyboard layout → Small: Floating keyboard
• Tap it to use keyboard shortcuts.
• Keyboard layout → Split: Split QWERTY keyboard 9
• Tap it twice to open the Start menu.
• Keyboard layout → Traditional: Standard QWERTY
keyboard 10 • Enter numerals and punctuation marks.

21
Basics

Number Description Sending feedback

11 • Change the keyboard settings. Tap → Give feedback to ask questions or access frequently
• Enter emojis, animated GIFs, and special asked questions.
12 characters. You can also add items from the
clipboard. Configuring keyboard settings
To configure various settings for the keyboard, tap → More
settings and select options.
Handwriting
• Typing: Change the settings available when typing.
Tap → Handwriting, and then write a word in the on-screen
• Language: Add the languages you can use when typing,
text input field.
and set the display language of the computer.
Handwriting is not supported for some languages. • Learn more: Access the tips for using the keyboard.

Entering uppercase
Applying a keyboard theme and resizing the
Tap before entering a character. For all caps, tap it twice.
keyboard
To resize the keyboard and apply various themes, tap → Size
and theme.

22
Basics

Copying and pasting

1 Touch and hold over text.

2 Drag or to select the desired text, or tap Select all

text to select all text.

3 Tap Copy or Cut.

The selected text is copied to the clipboard.

4 Touch and hold where the text is to be inserted and tap

Paste.
To paste text that you have previously copied, tap →
and select the text.

23
Basics

Keyboard
Enter text or access computer functions with the keyboard.

• Images and available features may differ depending on the model and operating system.
• The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual.

Using hot keys • Press and hold the Fn key and press the F12 key. When the
Fn Lock feature turns on, press a hot key.
To use keyboard hot keys, do one of the following:
• Press and hold the Fn key and press a hot key.

When the Fn Lock feature is on, hot keys are activated

without pressing the Fn key.

24
Basics

Hot key functions

Key/Icon Description Key/Icon Description
• Samsung Settings: Open the Samsung • Keyboard backlight brightness: Turn the
F1
Settings app. F9 keyboard backlight on or off and adjust its
F2 brightness.
• Screen brightness control: Adjust the
brightness of the display. • Block camera and mic: Limit the use of
F3
F10 the camera and the microphone to prevent
• Display/External monitor: Switch between recording.
the display and an external display
F4 • Performance mode: Change the system’s
device when an external display device is F11
performance mode.
connected to the computer.
• Fn Lock: Lock the Fn key so that hot keys
• Touchpad: Turn the touchpad feature on or F12
F5 can be used without pressing the Fn key.
off.
F6 • Mute: Mute or unmute the audio. If the hot keys do not work properly, install the
F7 Samsung Settings app.
• Volume control: Adjust the volume level.
F8

25
Basics

Touchpad Clicking
Tap the touchpad or press the left touchpad button.
Use the touchpad to move the cursor or select an item. The left
and right buttons of the touchpad act the same as the left and
right buttons of a mouse. Tap

• Use the touchpad only with fingers. The touchpad or Click

will not recognize actions of other objects.
• Images and the touchpad layout may differ
depending on the model.
Double-clicking
Basic touchpad functions Double tap the touchpad or press the left touchpad button
twice.
Moving
Tap-tap
To move the cursor, move a finger on the touchpad.
or Click-click

26
Basics

Right-clicking Gesture functions

Press the touchpad with two fingers simultaneously or press
the right touchpad button. Swiping
To scroll up, down, left or right to a desired location, swipe with
two fingers on the touchpad.
Tap
or Click

or

Dragging
To move an icon or an app to a desired location, press and hold
it and then drag it to the target position with the left touchpad Pinching
button pressed. To zoom in, spread two fingers apart on the touchpad. Pinch to
zoom out.

Move

Press and hold

the left touchpad
button

27
Basics

Configuring touchpad gestures Touchpad lock

Configure touchpad gestures. Press and hold the Fn key and press the F5 key to lock the
Select the Start button ( ) → Settings → Bluetooth & devices touchpad.
→ Touchpad and select the desired options.
Some options in the touchpad settings may not be
available depending on the model.

28
Basics

Wireless LAN Connecting to a Wi-Fi network

Connect the computer to a wireless network to use the 1 Select the status icons on the taskbar and select on the
internet. Wi-Fi option.
These descriptions are for computer models with a
Wireless LAN card or device. A Wireless LAN device is
optional. The pictures in this manual may differ from
2
the actual product depending on the wireless LAN
device model.

About Access Point (AP)

An Access Point (AP) is a network device that bridges wired
and wireless LANs and corresponds to a wireless hub in a wired
network. Multiple devices can be connected to an AP.
1

29
Basics

2 Select a network from the list of detected wireless Select the status icons on the taskbar and select .
networks and select Connect automatically → Connect.
The Wi-Fi feature is deactivated.

3 Enter a password, if necessary, and select Next.

1
Once the computer has been connected to a wireless
network, it will attempt to connect to it automatically
when it is available. If you require a network password, Airplane mode
contact the system administrator.
Set the computer to turn off all wireless functions on your
computer. You can use only non-network services.
Deactivating the Wi-Fi feature To turn on Airplane mode, select the status icons on the
When you are not using the Wi-Fi feature, turn it off to save taskbar and select .
battery power.

30
Basics

Bluetooth Pairing with other Bluetooth devices

Use Bluetooth to listen to music or exchange data or media 1 Select the status icons on the taskbar to ensure that
files with other Bluetooth-enabled devices. Bluetooth is activated.
• Samsung is not responsible for the loss, interception,
or misuse of data sent or received through
Bluetooth.
• Always ensure that you share and receive data
with devices that are trusted and properly secured.
If there are obstacles between the devices, the
operating distance may be reduced.
• Some devices, especially those that are not tested or
approved by the Bluetooth SIG, may be incompatible
with your device.
• Do not use the Bluetooth feature for illegal purposes
(for example, pirating copies of files or illegally 2 Select the Start button ( ) → Settings → Bluetooth &
tapping communications for commercial purposes). devices → Add device.
Samsung is not responsible for the repercussion of
illegal use of the Bluetooth feature.

31
Basics

3 Select Bluetooth to select a device you want to add and Unpairing Bluetooth devices
finish pairing.
1 Select the Start button ( ) → Settings → Bluetooth &
devices.
Your computer will display the paired devices.

2 On the device you want to unpair from your computer,

select → Remove device.
The connection to the Bluetooth device will be
disconnected.

32
Basics

Fingerprint recognition
You can sign in to Windows, apps, and services by teaching
Windows to recognize your fingerprint. 2
Remove the sticker from the fingerprint recognition
sensor before using it.
1

Registering your fingerprint

Create a password and PIN first to use the fingerprint scan
feature.

1 Select the Start button ( ) → Settings → Accounts →

Sign-in options.
2 Select Fingerprint recognition (Windows Hello) → Set up
to start the fingerprint registration.

3 Select Get started on the Windows Hello setup window.

4 Enter the PIN number you set.

33
Basics

5 Repeatedly lift and rest your finger on the fingerprint Removing a fingerprint
recognition sensor until setup is complete.
1 Select the Start button ( ) → Settings → Accounts →
Sign-in options.

2 Select Fingerprint recognition (Windows Hello) →

Remove.
The fingerprint will be removed.

Unlocking the screen with a fingerprint

The fingerprint recognition sensor’s location may vary You can unlock the screen by resting your fingerprint on the
depending on the model. fingerprint recognition sensor.
Place a registered finger on the fingerprint recognition sensor.
6 Fingerprint registration is complete. The screen will be unlocked if the fingerprint is scanned
If you want to add another fingerprint, select Add a finger. correctly.

34
Basics

For better fingerprint recognition

• Prevent the fingerprint recognition sensor from being
scratched or damaged by metal objects, such as coins,
keys, and necklaces.
• Ensure that the fingerprint recognition sensor and your
fingers are clean and dry.
• The fingerprint recognition sensor may not recognize
fingerprints that are affected by wrinkles or scars.
• The fingerprint recognition sensor may not recognize
fingerprints from small or thin fingers.
• If you bend your finger or use your fingertips, the
fingerprint recognition sensor may not recognize your
fingerprints. Make sure to cover the entire fingerprint
recognition sensor with your finger.
• To improve recognition performance, register the
fingerprints of the fingers used most often to perform
tasks on the computer.
• In dry environments, static electricity can build up in the
computer. Avoid using this feature in dry environments
or before using the feature, discharge static electricity by
touching a metal object.

35
Basics

Memory card slot Inserting a memory card

Use a memory card to transfer data to other devices. You 1 Insert a memory card into the memory card slot in the
can use data stored on your device, such as digital cameras, indicated direction until it clicks into place.
phones, or tablets, on your computer, or you can take your
saved data to another device.
Memory cards are sold separately.
This computer supports the following types of memory cards.

Abbreviation Description
micro SD • micro Secure Digital
micro SDHC • micro Secure Digital High Capacity
micro SDXC • micro Secure Digital eXtended Capacity

• Some memory cards may not be fully compatible

with the computer. Using an incompatible card may
damage the computer, the memory card, or the data 2 If a pop-up message appears, choose an action.
stored in it.
• Use caution to insert the memory card in the
3 Select Open folder to view files.

indicated direction. 4 Save, move, or delete data on the memory card.

• Store the card separately to prevent losing the card
when moving the computer.
• Memory card speeds vary.

36
Basics

Removing a memory card • To use a memory card to exchange data with a digital
device, such as a digital camera, formatting the data
When you push the card, it clicks and disengages from the with the digital device is recommended.
memory card slot. Grasp the end of the card and pull it out of
• When trying to use a formatted memory card in
the slot.
another digital device, format the memory card
again in the device.
Formatting a memory card • Data protected by copyright laws cannot be
Format the memory card to remove all data or before using it reviewed or modified.
for the first time. • Inserting and removing a memory card repeatedly
Formatting a memory card deletes all data saved on may damage the memory card.
the card. If necessary, back up important data before • Secure Digital Input Output (SDIO) is not supported.
formatting the card. • If the write-protect tab is in the locked position, you
cannot format, write, or delete data on the card.
1 On the taskbar, select File Explorer ( ).

2 Right-click the memory card drive, and then select Format.

3 Select Start.

37
Basics

Thunderbolt™ 4
You can use Thunderbolt™ devices or share files and printers
by connecting two computers that support Thunderbolt™.

Using Thunderbolt™ devices

Connect the Thunderbolt™ device to the Thunderbolt™ 4 port.

Connecting two computers that support

Thunderbolt™
1 Use a Thunderbolt™ cable (sold separately) to connect the
computers through their Thunderbolt™ 4 ports. 4 On the main computer’s Desktop, select the icon for the
connected computer to access the folder being shared.
2 Select the Start button ( ) → Settings → Network &
If the computer does not properly scan your
internet → Advanced network settings → Advanced
Thunderbolt™ device after connecting it
sharing settings.
After removing a Thunderbolt™ device, you can
3 Select the switches of network profile sharing options to connect a new Thunderbolt™ device after a few
seconds. Your computer may fail to recognize a device
turn on them.
connected immediately after removing the previous
The following screen is an example of allowing network
device.
discovery and the accessing of files and printers.

38
Basics

External display 2 Connect the other end of the cable to the external display.
<When using a Thunderbolt™ display cable>
Connecting the computer to an external display device can
be useful for presentations or when watching a movie. The Thunderbolt™ 4 port Thunderbolt™ port
cables and adapters required to connect an external display
are sold separately. The computer supports HDMI cables and
Thunderbolt™ display cables.

Thunderbolt™ display cable HDMI cable

<When using an HDMI cable>
Check the available ports on the display device to
HDMI port HDMI port
ensure that it is compatible with the computer.

Connecting to a display
1 Connect the cable to the HDMI port or Thunderbolt™ 4
port of the computer.

39
Basics

3 Connect the power cord to the external display. You can also select the display mode in Windows
settings.
4 Turn on the display and change its display mode to one Select the Start button ( ) → Settings → System →
that supports an external input. Display → Multiple displays and select Detect next to
Detect other display.
5 Press and hold the Fn key and press the F4 key.

6 Select a mode.

PC screen only
Show the screen on the computer monitor
only.
Duplicate
Show the screen on both the computer and the
external display.
Extend
Extend the screen to the external display.
Second screen only
Show the screen on the external display only.

40
Apps and features
Using apps
• Images and features may differ depending on the
model and the app version.
• Some apps may not be supported depending on the
model.
• Apps that are provided by Samsung can be installed
from Samsung Update.
• Third-party software related apps
For descriptions about and service requests for
third-party apps, please contact the relevant
manufacturer. Some troubleshooting actions
in response to service requests may not work
depending on the app manufacturer.

41
Apps and features

Samsung Account Finding your ID and resetting your password

If you forget your Samsung account ID or password, select
Using the Samsung account, you can use a variety of Samsung
Find ID or Forgot password? on the Samsung account sign-in
services that are provided through computers, mobile devices,
screen. You can find your ID or reset your password after you
TVs, and the Samsung website.
enter the required information.
To check the list of services that can be used with your
Samsung account, visit account.samsung.com. Signing out of your Samsung account
To use this feature, the computer must be connected to When you sign out of your Samsung account, your data which
the internet. is related to your Samsung account will also be removed from
your computer.
1 Select the Start button ( ) → All apps → Samsung Select the Start button ( ) → All apps → Samsung Account
Account.
→ Sign out.

2 Select Sign in and sign in to your Samsung account. If you

do not have a Samsung account, select Create account.

42
Apps and features

Samsung Settings Menu Description

• Set connection settings, such as
Samsung Settings, a Samsung-integrated settings app, offers Connections
the Bluetooth connection.
various settings functions.
• Change settings for computer
Images and features may differ depending on the Connected devices
connections.
model and the app version. Sound • Change settings for sounds.
Change the notification
1
•
Select the Start button ( ) → All apps → Samsung
settings, such as turning the app
Settings. Notifications
notifications or do not disturb
feature on or off.
2 Select an option to configure the corresponding feature.
Display • Change the display settings.
Security and privacy • Set the security and privacy status.
• Turn on advanced features and
Advanced features change the settings that control
them.
Battery and
• Set the battery settings.
performance
Keyboard • Set keyboard backlight settings.
• Check out the computer and
About the Samsung Settings app
information.

43
Apps and features

Samsung Notes 2 When you are finished composing the note, select to
save it.
If you want to save the note in another file format, select
Introduction → Save as file.
Create notes by entering text from the keyboard or by
handwriting or drawing on the screen. You can also insert Deleting notes
images or voice recordings into your notes.
Right-click the note you want to delete on the note list and
select Delete.
Creating notes
1 Select the Start button ( ) → All apps → Samsung Notes
→ and create a note.
Select an input method from the toolbar on the right side
of the screen.

Reading mode More options

Manage pages. Insert files.

Insert an image. Add memos to

PDF files.

44
Apps and features

Composing notes with handwriting Using the eraser

On the note composer screen, select a tool on the right side of When you want to erase handwriting from a note, select
the screen to write or draw with the S Pen. and select an area to erase. Alternatively, select an area while
You can enter your handwriting in a larger size if you magnify pressing and holding the S Pen button.
the screen by spreading two fingers on it. • Stroke eraser: Erase the line you select.
• Area eraser: Erase only the area you select. You can adjust
Pen
the size of the eraser by dragging the size adjustment bar.
Highlighter
• Erase highlighter only: Erase only the area you draw with
Eraser
the highlighter.
Select and edit.
• Erase all handwriting: Erase all the handwriting.
Undo
Redo Even with a smaller eraser, you may still not be able to
precisely erase the intended part.
S Pen to text
Straighten
Convert to text. Editing handwritten notes
Change styles.
Edit handwritten notes using various editing options, such as
Easy writing pad cutting, moving, or resizing.
Neat shapes.
Lock canvas. 1 When there is handwriting on the note, select .
You can also change the shape of the selection.

45
Apps and features

2 Select the input or draw a line around the input to select. Converting handwriting to text
• To move the input to another location, select the input, Select and write on the screen with the S Pen. The
and then drag it to a new location. handwriting will be replaced with text right away.
• To change the size of the selection, select the input and After writing on the screen, select . Options will appear in
drag a corner of the frame that appears. the preview window. If you drag or , you can select the
• To edit the input, right-click the input and select an handwriting you want. To replace the handwriting with the
option you want. text, select Convert.

Straightening content horizontally

You can horizontally straighten your handwriting and
drawings.
After writing or drawing on the screen, select .

46
Apps and features

Changing styles Automatically fixing shapes

You can change the style of your handwriting and drawings. Select and draw a shape. The shape will be fixed.
After writing or drawing on the screen, select and select a
color or line thickness you want. Then, point the S Pen toward Recording voice to notes
where you want to apply the style. When the icon appears,
Make a recording of your voice while creating a note, and then
select where you want to change the style.
the content will be synchronized with the recording.
On the note composer screen, select → Voice recordings
and create a note.
Select a note from the list and select to play the recording.
Then the content you created while recording will be displayed
on the screen along with the recording.

Using the easy writing pad Adding memos to PDF files

On the note composer screen, select . The input field will be On the note composer screen, select , and then select a PDF
magnified and appear as the easy writing pad. file. You can add memos to the PDF file.

Easy writing pad

47
Apps and features

Samsung Update 3 Select Update all. Or, select Install or Update of the item
to be updated.
Install and update Samsung apps and drivers on the computer. The items will be updated.
You can search for or download the BIOS, drivers, and apps
over the internet. Keep the computer performing better and
more stably with Samsung Update.
• To check for available updates, the computer must
be connected to the internet.
• Only apps that have been installed with this app can
be updated.
• Images and features may differ depending on the
model and the app version.

1 Select the Start button ( ) → All apps → Samsung

Update.

2 Read and agree to the User Agreement.

This step appears only when the app runs for the first
time.

48
Apps and features

Samsung Flow Samsung Studio

Connect your mobile device to your computer and use them Create and edit videos using photos and videos in your
together doing things like checking notifications and sharing computer.
content.
1 Select the Start button ( ) → All apps → Samsung
1 Select the Start button ( ) → All apps → Samsung Flow. Studio.

2 On your mobile device, open the Samsung Flow app. 2 Select New project.
If Samsung Flow is not installed, download it from the
Galaxy Store or Play Store. 3 Select Files, Folder, or Samsung Gallery to add files and
select OK.
3 Select Start.
4 Edit the video by inserting music or text.
4 Select your mobile device from the detected devices list.
5 When you are finished editing the video, select Export to
If the connection method selection pop-up window save the video.
appears, select the method you want.

5 Check the passkey on both devices and select Ok.

The devices will be connected.
• This feature is only available on some Samsung
Android devices.
• Refer to the mobile device’s user manual for more
information about how to use Samsung Flow.

49
Apps and features

Samsung Gallery Deleting images or videos

Access images and videos stored in your computer. You 1 Select the Start button ( ) → All apps → Samsung
can also sync content with the cloud to update in real time Gallery.
and safely store content across the devices using the same
account. 2 Select the images and videos you want to delete and select
.
Viewing images and videos The deleted images and videos will move to the Windows
Recycle Bin.
Select the Start button ( ) → All apps → Samsung Gallery.
The images and videos stored on your computer will appear.
Syncing images and videos
Editing images or videos
1 Select the Start button ( ) → All apps → Samsung
1 Select the Start button ( ) → All apps → Samsung Gallery.
Gallery.
2 Select Settings and select the Sync with Cloud switch.
2 Select the images and videos you want to edit and select • To use this feature, you must sign in to your Samsung
. account.
• To access pictures from other devices signed in to
your Samsung account on your computer, the sync
feature (cloud or OneDrive) of the other devices’
Gallery apps must be turned on.

50
Apps and features

Samsung Care+
The guaranteed services provided by Samsung Care+ will
cover certain problems that may arise while using the product,
such as damaged or lost computers.
Select the Start button ( ) → All apps → Samsung Care+.
The website will appear. Refer to the website for more
information.
• To use this feature, the computer must be connected
to the internet.
• This feature may not be available depending on your
model or region.

51
Apps and features

Samsung Device Care Restoring to an earlier restore point

You can create a system restore point and restore back to that 1 Select the Start button ( ) → All apps → Samsung Device
point. You can also check and clean up computer’s storage or Care.
memory. When someone else is using your computer, such
as when you send it for repairs, you can turn on maintenance 2 Select Backups and select the date that you backed up the
mode to protect your privacy. system.

Creating a restore point 3 Select Restore.

1 Select the Start button ( ) → All apps → Samsung Device Managing the storage
Care.
1 Select the Start button ( ) → All apps → Samsung Device
2 Select Backups → Back up now. Care.
If you do not want to use the auto backup feature,
select Settings and select the Back up automatically 2 Select Storage.
and monitor app installations switch to turn it off.
3 Check the status of the used and available storage.
To delete files that you do not use anymore, select a
category, select an item, and then select Delete.

52
Apps and features

Optimizing the memory

1 Select the Start button ( ) → All apps → Samsung Device
Care.

2 Select Optimize memory.

Check the memory usage and clean up the unused
memory.

Using maintenance mode

1 Select the Start button ( ) → All apps → Samsung Device
Care.

2 Select Settings → Maintenance mode.

3 Select Turn on Maintenance mode and follow the

on-screen instructions.
The computer will enter maintenance mode.

53
Apps and features

Samsung Pass 1 Select the Start button ( ) → All apps → Samsung Pass.

On your computer, use the login or personal information saved 2 Select Sign in and follow the on-screen instructions to
in Samsung Pass on your phone or tablet. When entering your complete the setup.
Samsung account, ID, password, or personal information,
such as your address, use Samsung Pass to sign in or enter 3 On the sign-in page of the website or app, log in or enter
information. the personal information with Samsung Pass.
• To use this feature, you must complete the Samsung
Pass setup on your phone or tablet and also register
your information first. Refer to the device’s user
manual for more information.
• To use this feature, you must sign in your Samsung
account. Use the same Samsung account that was
set up with Samsung Pass on your phone or tablet.
• To use this feature, the computer must be connected
to the internet.

54
Apps and features

Bixby For example, say “Hi, Bixby” and say “How’s the weather
today?” The weather information will appear on the screen.
Bixby is a user interface that helps you use your device more If Bixby asks you a question during a conversation, say “Hi,
conveniently. Bixby” and answer Bixby. Or select and answer Bixby.
You can talk to Bixby or type text. Bixby will launch a
feature you request or show the information you want. Visit Waking up Bixby using your voice
www.samsung.com/bixby for more information. You can start a conversation with Bixby by saying “Hi, Bixby”.
• Bixby is only available in some languages, and it may
not be available depending on the region. 1 Select the Start button ( ) → All apps → Bixby.
To use this feature, the computer must be connected
•

to the internet.
2 Select → Settings and select the Wake with “Hi, Bixby”
switch to turn it on.
Now you can say “Hi, Bixby” and start a conversation.
Starting Bixby
Select the Start button ( ) → All apps → Bixby. The Bixby Communicating by typing text
intro page will appear. After you select the language to use If your voice is not recognized because of noisy environments
with Bixby, sign in to your Samsung account, and complete the or if you are in a situation where speaking is difficult, you can
setup by following the on-screen instructions, the Bixby screen communicate with Bixby through text.
will appear.
Select the Start button ( ) → All apps → Bixby → , and
then type what you want.
Using Bixby
Say “Hi, Bixby” and say what you want. Alternatively, press the
Ctrl, Shift, and B keys at the same time and tell Bixby what you
want.

55
Apps and features

Galaxy Book Smart Switch 5 On your computer, select Receive data.

Using the Galaxy Book Smart Switch app, you can transfer 6 On the previous computer, select Allow.
data from your previous computer to your new computer.
• To use this feature, both your computer and previous
7 On your computer, select an item to bring and select
Transfer.
computer must be connected to the same Wi-Fi
network. Transferring data increases the battery power
• This feature may not be supported on some consumption of your computer. Ensure that your
computers. computer is sufficiently charged before transferring
data. If the battery power is low, data transfer may be
• Samsung takes copyright seriously. Only transfer
interrupted.
content that you own or have the right to transfer.

1 On the previous computer, open the Galaxy Book Smart

Switch app.
If you do not have the app, download it from Microsoft
Store.

2 On your computer, select the Start button ( ) → All apps

→ Galaxy Book Smart Switch.

3 Place the computers near each other.

4 On the previous computer, select Send data.

56
Apps and features

Galaxy Book Experience

Using the Galaxy Book Experience app, you can check the
information for various apps or features provided by Samsung
and use them.

1 Select the Start button ( ) → All apps → Galaxy Book

Experience.

2 Select the card you want.

3 Check the information of the app or feature, and select

Open to open it.

57
Apps and features

Online Support(S Service) 3 Select Online Talk on the main page.

Select Please enter the details of your inquiry., enter your
A service associate can resolve any problems you have with inquiry, and then select Request.
your computer using the online chat and remote control
program. You can receive the help when you are having trouble Online Talk
using Samsung software.
You can access the online service for free for a certain period of
time after purchasing your computer.
• Online Support(S Service) may not be offered or its
version may be different depending on the model or
region.
• If Online Support(S Service) is not installed, select
the Start button ( ) → Microsoft Store ( ) and,
search for S Service to download it.

1 Select the Start button ( ) → All apps → Online 4 You can speak to a service associate to resolve your
Support(S Service). computer’s problems.
Waiting times may vary depending on the network and
2 Read and agree to the terms and conditions.
number of waiting customers.
This step appears only when the app runs for the first
time.

58
Apps and features

Screen Recorder 3 When you are finished recording the screen, select .
You can check the file in Videos or Pictures.
Record the screen while using your computer.

1 Select the Start button ( ) → All apps → Screen 4 Select to finish the screen recorder toolbar.
Recorder. • Select to expand or collapse the screen recorder
The screen recorder toolbar will appear on the top of the toolbar.
screen. • If your computer enters sleep mode while recording
the screen, the recording will be paused.
• If your computer turns off abnormally while
recording the screen, the recorded file will not play
2 Select to start recording. normally.
After a countdown, recording will start. • Some apps or programs may not support the screen
record or screen capture features.
• To adjust the position and size of the recording area,
select before starting recording.
• To capture the screen, select .
• To record the screen with a video overlay of yourself,
select . The web cam window will appear.
• To change the screen recorder settings, select before
starting recording.
• To write or draw on the screen, select .
• To add a text box on the screen, select .

59
Apps and features

Setting the video resolution Second Screen

1 Select the Start button ( ) → All apps → Screen Connect your computer and tablet to use the tablet as an
Recorder. additional display for the computer.
The screen recorder toolbar will appear on the top of the • Only Samsung tablets can be connected using
screen. this feature. To check out models that support the
Second Screen feature, visit the Samsung website.
2 Select . • This feature is only available on tablets running One
The Screen Recorder settings window will appear. UI version 3.1 or higher software.
To use this feature, you must connect the computer
3
•
Select Video and select the resolution you want under and tablet to the Wi-Fi network. It is not necessary
Video resolution. to connect both devices to the same Wi-Fi network,
You can set the video resolution only when recording in but it is recommended to connect them to the same
full screen mode. Wi-Fi network for a stable connection.

1 On your tablet, turn on the Second Screen feature.

2 Select the Start button ( ) → All apps → Second Screen.

3 Select your tablet from the detected devices list.

Your computer’s screen will appear on the connected
tablet.
If the computer has previously connected to a tablet, it
will automatically reconnect to that tablet.

60
Apps and features

SmartThings • To use this feature, you must sign in to your Samsung

account.
Control and manage smart appliances and SmartThings • You can connect devices through the SmartThings
compatible products. app on your phone or tablet.
Select the Start button ( ) → All apps → SmartThings. • Connected devices’ own problems or defects are not
• Favorites: You can access the frequently used devices, covered by the Samsung warranty. When problems
routines, and services. or defects occur on the connected devices, contact
the device’s manufacturer.
• Devices: Control the devices registered to your Samsung
account. • To use this feature, the computer must be connected
to the internet.
• Routines: Add routines to control several devices
simultaneously.
• SmartThings Find: Find your Galaxy device’s location.
• How to use: Learn about how to use the SmartThings app.
• Settings: Configure settings for the SmartThings app.

61
Apps and features

Quick Share Quick Search

Send content to nearby devices using Wi-Fi Direct or Search for content on the computer quickly.
Bluetooth.
1 Select the Start button ( ) → All apps → Quick Search.
1 Select the Start button ( ) → All apps → Quick Share.
2 Read the on-screen instructions and select Start Quick
2 Select a device to transfer the content to. Search.

3 Select the content.

This step appears only when the app runs for the first
time.
4 Accept the file transfer request on the other device.
3 Select the search field to enter a keyword.
Content on your computer will be searched.

62
Settings & Upgrade Controlling brightness using the taskbar
1 Select the status icons on the taskbar.

2 Drag the adjustment bar to the desired brightness.

Display brightness
Adjust the display brightness to reduce eye strain and save Brightness
power. adjustment bar

Controlling brightness using the keyboard

• To dim the display screen, press and hold the Fn key and • The display screen is automatically set to the
press the F2 key.
brightest level when the adapter is connected. The
display screen automatically becomes dimmer when
the adapter is disconnected.
• The computer has an automatic screen brightness
• To brighten the display screen, press and hold the Fn key
adjustment to extend the battery usage time.
and press the F3 key.
When necessary, the screen brightness is gradually
adjusted.

63
Settings & Upgrade

Changing display mode Optimizing the full screen color balance

Select the optimal screen settings based on your activity. Optimize the screen color by adjusting the color tones to your
preference.
Some options may not be available depending on the
model.
1 Select the Start button ( ) → All apps → Samsung
Settings.
1 Select the Start button ( ) → All apps → Samsung
Settings. 2 Select Display → Advanced color settings.

2 Select Display → Auto mode, and then select an option. 3 Drag the color adjustment bar to the desired color tone.
• Auto mode: Optimizes the screen automatically for the
currently running program.
• Vivid (AMOLED native): Makes scenes more vivid and
clear using AMOLED color space.
• Natural (sRGB): Make videos natural using sRGB color
space.
• Photo editing (Adobe RGB): Optimizes photo editing Color adjustment bar
using Adobe RGB color space.
• Movie (DCI-P3): Optimizes for movies using DCI-P3
color space.

64
Settings & Upgrade

Volume Controlling volume using the taskbar

Adjust the system volume or sound volume when playing 1 Select the status icons on the taskbar.
music or video.
2 Drag the adjustment bar to the desired volume.
Controlling volume using the keyboard
• To turn down the volume, press and hold the Fn key and
press the F7 key. Volume
adjustment bar

• To turn up the volume, press and hold the Fn key and press
the F8 key.

• To mute or unmute the volume, press and hold the Fn key

and press the F6 key.

65
Settings & Upgrade

BIOS (Setup utility) Entering the BIOS screen

Define a boot password, change the boot priority, or configure 1 Turn on the computer.
the installed chipsets.
• Incorrect settings may cause the system to 2 Before the Samsung logo appears, press the F2 key several
malfunction or crash. times.
• The BIOS setup screens, menus, and items may • If the computer is password-protected, press the F2 key
appear differently depending on the model and BIOS several times before the password screen appears.
version. • If the password screen or the Windows start screen
• BIOS setup functions are subject to upgrades. appears, restart the computer and try again.

66
Settings & Upgrade

The BIOS screen Number Name

The BIOS setup screen appears as shown. 1 • Setup items
You can change BIOS settings using the keyboard or mouse. • Setup tools
‒ Help: Get help with the BIOS setup.
1 ‒ Default: Return to the default settings.
2
3 ‒ Restore: Cancel changes.
‒ Save: Save settings.
2
‒ Exit: Exit BIOS setup.
• Setup menu
‒ SysInfo: Check the computer’s
specifications.
‒ Advanced: Configure the chipsets and
3
additional functions.
‒ Security: Configure security functions.
‒ Boot: Configure accessories and boot-
related settings.

The BIOS setup screen appears only in English.

67
Settings & Upgrade

Boot password • HDD Password (high security level): This password is

required to access the hard disk drive (HDD) from another
Setting a password with the BIOS enhances protection against computer. This password may not be supported, depending
viruses and hacking attacks. on the model or storage device.
• Do not forget your password or expose it to others.
• If you forget the Supervisor Password or HDD Setting a boot password
Password, request assistance from the Samsung
Service Center. In this case, a service fee will be 1 Turn on the computer.
charged.
• If you forget the User Password, disable the
2 Before the Samsung logo appears, press the F2 key several
times.
Supervisor Password, and the User Password will
also be automatically disabled.
3 Access the Security menu on the BIOS setup screen.

Setting passwords 4 Select a password type (Set Supervisor Password, Set User
Password, or Set HDD Password).
You can set passwords following these instructions on the
BIOS setup screen. If you cannot select an item or the HDD Password Frozen
message appears, turn off the computer and turn it on
• Supervisor Password (low security level): This password
again. Then, press the F2 key several times before the
is required when turning on the computer or entering the
Samsung logo appears to enter the BIOS setup screen.
BIOS setup.
• User Password (low security level): This password is 5 Enter a password and select OK.
required to enter the BIOS setup. This password will be
The password should be 8-20 characters and contain both
deactivated automatically if the Supervisor Password is
uppercase and lowercase letters and numbers.
disabled.

68
Settings & Upgrade

6 Select Save → OK to save and restart. 7 Select Save → OK to save and restart.
• To enable the Password On Boot option, set a For some models, to cancel the password, select Cancel
Supervisor Password and enter the password when in the Setup Notice window.
starting up the computer.
For some models, if the password entered message
Changing the boot priority
•

appears in the Setup Notice window, select OK to

complete the setup. Change the boot priority from the BIOS setup.

Removing a password
1 Turn on the computer.

2 Before the Samsung logo appears, press the F2 key several

1 Turn on the computer. times.

2 Before the Samsung logo appears, press the F2 key several

3 Access the Boot menu on the BIOS setup screen.
times.
4 Select Boot Device Priority.
3 Access the Security menu on the BIOS setup screen.
5 Select an option menu to open the list.
4 Select a password type (Set Supervisor Password, Set User
Password, or Set HDD Password).
6 Select an option.

5 Enter the current password next to Enter Current

7 Select Save → OK to save and restart.
Password.
Select Exit → OK to restart without saving the changes.
6 Do not enter any characters next to Create New Password,
Confirm New Password and select OK → OK.

69
Settings & Upgrade

Using the Battery Calibration feature 3 Select Advanced → Smart Battery Calibration.

When charging/discharging the battery repeatedly for a

short time only, the battery usage time may be reduced by
the difference between the actual battery charge and the
remaining charge display.
You can make the actual battery charge and the remaining
charge display the same by discharging the battery completely
using the Battery Calibration feature, and then recharging it
again.
The screen images and terms may differ from the
actual product depending on the computer model and
driver version. 4 The Battery Calibration feature is activated and the battery
is forcefully discharged. To stop the operation, press the
1 Turn off the computer and then disconnect the adapter. Esc key.
This operation requires 3–5 hours depending on the
2 Turn the computer back on and press the F2 key before the battery capacity and the remaining battery charge.
Samsung logo appears to enter the BIOS setup screen.

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Settings & Upgrade

Using the Smart Battery Power Off feature 4 Select Yes.

Storing your computer in a discharged state for an extended The computer will turn off automatically.
period of time can shorten battery life quickly. If you are
not going to use your computer for a long period, more than 5 After connecting the adapter, turn on the computer again.
3 months, you can use the Smart Battery Power Off feature to
prevent the battery life from quickly shortening.
• After shutting down the computer, store it in a
cool, dry environment to maintain stable battery
performance.
• The battery must be charged at least 30 % before
using this feature.
• To use this feature, use the supplied adapter.

1 Turn off the computer and then disconnect the adapter.

2 Turn the computer back on and press the F2 key before the
Samsung logo appears to enter the BIOS setup screen.

3 Select Advanced → Smart Battery Power Off.

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Settings & Upgrade

Battery • To restore the battery power after cutting it, connect

the adapter.
Fully charge the battery using the supplied adapter before • When you connect the adapter to a multiport
using the computer for the first time. adapter to charge the computer, the charging speed
• Use only Samsung-approved adapters, batteries, and message may appear, but the computer will be
cables. Unapproved adapters or cables can cause the charged normally.
battery to explode or damage the computer. • If many devices are connected to the multiport
• Incorrectly connecting the adapter may cause adapter, the computer may not be charged or the
serious damage to the computer. charging time may increase. In this case, connect the
adapter directly to the computer.
• This computer is equipped with an internal battery.
• When the adapter is directly connected to the
The battery is not user-serviceable or user-
computer, the charging speed message will not
replaceable.
appear.
• To safely remove or replace the battery, take the • If the computer will not be used for an extended
device to a Samsung Service Center. You will be period, longer than 3 months, you can use the Smart
charged for this service. Battery Power Off feature to prevent the battery life
• You can use the computer while it is charging, from quickly shortening. Refer to Using the Smart
but the battery charging time may increase. If the Battery Power Off feature for more information.
battery temperature rises too much, the charging • The super fast charging feature supported by the
may stop as a safety measure. adapter can be used only with phones that support
this feature. (Only for models that support super fast
charging feature by the adapter).

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Settings & Upgrade

Charging the battery 3 When the battery is fully charged, the operating status
LED turns green. Disconnect the adapter from the
1 Connect the adapter to the Thunderbolt™ 4 port of the computer.
computer.

Operating status LED Status

2 Plug the adapter into an electric socket. • Red: Charging
• Green: Fully charged
• Blue: Turned on

4 Unplug the adapter from the electric socket.

Do not allow the adapter to make contact with your skin
for a long time. A low-temperature burn may result.

73
Settings & Upgrade

Battery status Saving battery power

When the adapter is removed, move the cursor over the battery Right-click the battery icon on the taskbar and select Power
icon on the taskbar to check the current battery charge. and sleep settings → Battery saver → Turn on now.
Battery saver mode is activated.
Battery saver mode is disabled when the adapter is
connected.

Extending battery life

The current battery charge may differ depending on
the model. When charging your computer by connecting the adapter, turn
on the Protect battery feature. You can extend the battery life
by limiting the maximum charge.
Checking the current battery charge when the
computer is turned off 1 Select the Start button ( ) → All apps → Samsung
Connect or disconnect the adapter from the computer to check Settings.
the current battery charge when the computer is turned off.
2 Select Battery and performance and select the Protect
battery switch to turn it on.

74
Settings & Upgrade

Battery usage time When the battery has expired

Batteries are replaceable items and over time the battery’s Batteries are consumable parts and the current battery cannot
capacity to hold a charge and its power level is reduced. If be used as the battery life has expired. Please replace it with
a battery can only hold its charge for half of the time that a new battery (genuine) to prevent data loss and ensure safe
it could when new, it is recommended to purchase a new, usage. Whether or not batteries can be used is determined
replacement battery. based on safety evaluations. To prevent data loss while
replacing batteries, please be sure to save your work first.
Checking battery life instruction messages When the battery ages or its performance decreases
When the battery has expired, an instruction message may
The battery performance has decreased so it can affect the
appear on the screen. To prevent the computer from losing
battery life and computer performance.
data and to use the computer safely, follow the on-screen
instructions. If you need help, contact a Samsung Service Center.
Instruction messages related to battery life are
When battery expiration is imminent displayed properly when the Samsung Settings app
Batteries are consumable parts and the remaining battery is installed on your computer. The messages may vary
life is currently low. Continued use may result in charge or depending on the model and software version.
discharge failures. Whether or not batteries can be used is
determined based on safety evaluations. Please replace it with
a new battery (genuine) to prevent data loss and ensure safe
usage.

75
Troubleshooting
• The Samsung Recovery app may not be provided in
models with less than 64 GB of storage. If you cannot
access the Samsung Recovery app, refer to Windows
recovery feature.
• Some functions may differ or may be unavailable
Samsung Recovery depending on the version. Refer to the app’s help
information.
When a problem occurs with the computer, restore the
• The Samsung Recovery app (Recovery/Backup) is
computer back to the factory default settings by using the
not available when using CD/DVD drives.
Samsung Recovery app (Recovery/Backup). It is also possible
to restore the computer to a previously backed up point. Back • Recovering the computer erases the data or apps
up important data regularly before a problem occurs with the saved after a backup point. Therefore, back up
computer. important data regularly before a problem occurs
with the computer.
• When you open the app for the first time, read and
accept the Terms and Conditions when they display
on the screen.

76
Troubleshooting

Recovering to factory default 2 Select Computer factory reset → Start factory reset.

You can restore the computer to its factory default settings. Follow the on-screen instructions to complete the
If necessary, back up important data to an external storage recovery to its initial status.
device before restoring the system. Refer to Backing up data.

1 When the computer starts Windows:

Select the Start button ( ) → All apps → Samsung
Recovery.

When the computer does not start Windows:

Turn on the computer and press the F4 key several times
before the Samsung logo appears.

77
Troubleshooting

Backing up data 2 Select a drive to save the backed up data and select Start
backup.
Back up important data to an alternate internal drive or an
external storage device regularly to prevent data loss. • When backing up to an external storage device, connect
the device to the computer and then select the external
Backing up the current system drive.

You can back up the factory default system or current system 3 Follow the on-screen instructions to complete the backup.
to an alternate internal drive or an external storage device.
Backing up user data
1 Select the Start button ( ) → All apps → Samsung
Recovery → Back up computer. You can back up data files and folders.

1 Turn on the computer and press the F4 key several times

before the Samsung logo appears.

2 Select Back up user data.

3 Select the files or folders to back up and choose a storage

device to save the data to and then select Start backup.
• The backed up folders or files can be saved only on an
external storage device. Connect an external storage
device to your computer first and then select the
external drive.

4 Follow the on-screen instructions to complete the backup.

78
Troubleshooting

Recovering after a backup 3 Select Backup and restore management.

Select a backup point saved on an alternate internal drive or

an external storage device to recover the computer to that
4 Select Restore of the data you want to recover and select
Start restore.
point.

1 When backing up to an external storage device, connect

the device to the computer.

2 Select the Start button ( ) → All apps → Samsung

Recovery.

5 Follow the on-screen instructions to complete data

recovery.

79
Troubleshooting

Copying the drive (making a disk image) 4 Select a disk to be copied and select Start copy.

To replace the drive, move the data to the new drive by making The data on the disk is copied to the new disk.
a disk image. The new drive must be large enough to hold
the data from the current drive. Purchase an external hard
drive connector separately to connect the new drive to the
computer.
When Windows is installed on a non-user replaceable
disk, such as an eMMC, you cannot copy the drive.

1 Connect the new drive to the computer with an external

hard drive connector.

2 Select the Start button ( ) → All apps → Samsung

Recovery.

3 Select Create a factory state disk or Create a disk copy.

80
Troubleshooting

Windows recovery feature Q&A

If the Samsung Recovery app is not supported by the When experiencing problems with the computer, try these
computer, reinstall Windows using the recovery feature of solutions.
Windows.
Reinstalling Windows will erase all data saved on Windows
the computer. Back up apps and personal data to an
external storage device before reinstalling Windows. How can I uninstall an app?

1 Select the Start button ( ) → Settings → System → 1 Select the Start button ( ) → Settings → Apps →
Recovery. Installed apps.

2 Select Reset PC. 2 On the list, select next to the app you want to delete,
and then select Uninstall.
3 Select Keep my files or Remove everything.
After the system is recovered, select the Start button
( ) → All apps → Samsung Update to install the
required Samsung apps.

81
Troubleshooting

Samsung Recovery Why is the capacity representation of the hard disk

drive (HDD) in Windows different from the product
What is a Recovery Area? specifications?
The computer has an additional partition for restoring data The capacity of the storage device (HDD or SSD) of the
or saving backup files (only for models with the Samsung manufacturer is calculated assuming that 1 KB = 1,000 Bytes.
Recovery app). This partition is called a Recovery Area and it However, the operating system (Windows) calculates the
includes a recovery image comprised of the operating system storage device capacity assuming that 1 KB = 1,024 Bytes, and
and apps. therefore the capacity representation of the HDD in Windows
is smaller than the actual capacity. The capacity representation
in Windows may be smaller than the actual capacity because
some apps occupy a certain area of the HDD outside of
Windows.

For models with the Samsung Recovery app, the HDD capacity
representation in Windows may be smaller than the actual
capacity because the Samsung Recovery app uses a hidden
area of 5–20 GB of the HDD to save the recovery image, and
that hidden area is not counted towards the total size available
to Windows. The size of the Samsung Recovery app varies by
model.

82
Troubleshooting

What is a recovery image? Miscellaneous

This refers to the operating system, drivers, and software that
are converted to a data image. It is required to recover the The camera and the microphone are not working.
computer and is embedded in the computer’s HDD. However, How do I turn them on again?
this is not provided for storage devices where the capacity is
When recording protect mode is activated, the camera and
less than 64 GB.
microphone will not work.

How can I restore a computer that does not have Select the Start button ( ) → All apps → Samsung Settings
→ Security and privacy and select the Block camera and mic
the Samsung Recovery app?
switch to set it Off.
Restore the computer with the recovery feature provided by
Windows. Refer to the Recover Functionality item in the help The computer does not turn on automatically when
for more details. the display panel is opened.
To turn on the computer, the display panel should be opened
greater than a certain angle.
The angle may differ depending on the model.
If the computer LED does not turn on automatically, press the
Power button.

83
Usage notices
• This user manual describes procedures for using the
touchpad, mouse and touch screen. Instructions for using
the touch screen are for models with the touch screen
feature.
• Images and screenshots are those of the representative
Precautions for using the device model of the series and may differ in appearance from the
actual product.
• This user manual is specially designed to detail the
• Content may differ from the final product and is subject to
computer’s functions and features.
change without prior notice. For the latest version of the
• The user manual supplied with the computer may vary manual, refer to the Samsung website, www.samsung.com.
depending on the model.
• Please read this manual when using the computer to
ensure safe and proper use.
• Optional accessories, some devices, and software referred
to in this manual may not be provided or may not be
subject to upgrades. Note that the computer environment
referred to in the user manual may not be the same as your
environment.
• Descriptions are based on the computer’s default settings
and the Windows 11 operating system. Available features
and additional services may vary depending on the
computer or operating system.

84
Usage notices

Instructional icons and expressions Copyright

Warning: situations that could cause injury to yourself Copyright © 2023 Samsung Electronics Co., Ltd.
or others This manual is protected under international copyright laws.
Caution: situations that could cause damage to the No part of this manual may be reproduced, distributed,
computer or other equipment translated, or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or
Note: notes, usage tips, or additional information storing in any information storage and retrieval system.
Computer specifications or the contents of this manual may be
The path you should follow to carry out an instruction. changed without prior notice if the computer’s functions are
For example, “select Settings → Bluetooth & devices” upgraded.
indicates that you should select Settings and then
Bluetooth & devices.

Select Click the mouse or tap the touchpad or touch screen.

85
Usage notices

Trademarks • Manufactured under license from Dolby Laboratories.

Dolby, Dolby Atmos, and the double-D symbol are
• Samsung and the Samsung logo are trademarks or trademarks of Dolby Laboratories.
registered trademarks of Samsung Electronics Co., Ltd.
• All other trademarks and copyrights are the property of
• Intel and Core are trademarks or registered trademarks of their respective owners.
the Intel Corporation.
• Microsoft, MS-DOS, and Windows are trademarks or Energy Star (USA only)
registered trademarks of the Microsoft Corporation. As an ENERGY STAR® Partner, Samsung
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. has determined that this Product meets the
worldwide. ENERGY STAR Guidelines for energy efficiency.
The ENERGY STAR Program has reduced
greenhouse gas emissions and saved energy
through voluntary labeling. Samsung is a proud
ENERGY STAR Partner and commits to meet the guidelines
• Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi for this product to be ENERGY STAR certified. By selecting
logo are registered trademarks of the Wi-Fi Alliance. an ENERGY STAR certified product, you reduce greenhouse
• HDMI, the HDMI logo, and emissions, save energy, and can lower operating cost. For more
the term High Definition information, see http://www.energystar.gov/.
Multimedia Interface are • The Power Management setting of this product has been
trademarks or registered enabled by default and has various timing settings (of up
trademarks of HDMI to 300 minutes for energy saving. In case you don’t want
Licensing LLC. the power management setting enabled, select “Never”).
• Thunderbolt and the Thunderbolt logo are trademarks of • To change this in Settings, go to the System menu > Power
Intel Corporation in the U.S. and/or other countries. & sleep menu > Screen/Sleep timeout option.
This product can be awakened from sleep mode by pressing
the Power button.
86
Usage notices

Data precautions Product capacity representation

Samsung shall not be liable for any data loss. Please take care
to avoid losing any important data and back up your data to Storage capacity representation
prevent any such data loss. The capacity of the storage device (HDD, SSD) of the
manufacturer is calculated assuming that 1 KB = 1,000 Bytes.
Operating system and software support However, the operating system (Windows) calculates the
If you change the product’s factory OS (Operating System) to storage device capacity assuming that 1 KB = 1,024 Bytes.
another OS or if you install software which is not supported Therefore, the available capacity of the HDD in Windows is
by the product’s original factory OS, you will not receive any smaller than the actual capacity because of the difference in
technical support, product exchange or refund, and a fee will capacity calculation. For example, for an 80 GB HDD, Windows
be charged when requesting a service. calculates the capacity as 74.5 GB, (80x1,000x1,000x1,000)
Bytes/(1,024x1,024x1,024) Bytes = 74.505 GB.
Please use your computer with the original factory OS. If you
install an OS other than the factory OS, data may be deleted or In addition, the capacity representation in Windows may be
the computer may not start. even smaller because some programs, such as Samsung
Recovery, may reside in a hidden area of the HDD.

Memory capacity representation

The available memory capacity in Windows is less than the
* Please use Windows 11 for this model. actual capacity of memory. This is because some memory is
required for regular system operations.
For example, for 1 GB (= 1,024 MB) memory installed, Windows
may report the capacity as 1,022 MB or less.

87
Usage notices

Ergonomic tips •

•
Use an adjustable chair with firm, comfortable support.
Adjust the height of your chair so that thighs are horizontal
Maintaining proper posture during computer use is very to the floor and feet are flat on the floor.
important to prevent physical injury. Improper or prolonged • The back of the chair should support the lower back. Adjust
keyboard use may result in repetitive strain injury. Viewing the backrest to fit your body properly.
the monitor screen for extended periods of time may result in
• Sit back fully in your chair and straighten the back and
eye strain. Therefore, please follow these guidelines carefully
neck. Avoid leaning forward or craning your neck toward
when setting up and using the computer.
the computer screen.
• Avoid using the computer while lying down or on your lap.
Back and neck If the computer’s temperature increases, there is a danger
of burn injury.
• The instructions in this manual have been prepared
so that they can be applied to the range of needs of
general users. If the user is not included in the range,
the recommendations should be applied according
to the user’s needs.
• Images may differ from actual products.

88
Usage notices

Arms and hands • When using the keyboard and touchpad, the shoulders
should be relaxed. The upper arm and forearm should form
an angle that is slightly greater than a right angle, with the
wrist and hand in almost a straight line.
• Use a light touch when typing or using the touchpad and
keep the hands and fingers relaxed. Avoid rolling the
thumbs under your palms or supporting the wrists on the
desk while typing.
• Use an external keyboard and mouse when using the
computer for long periods. When using an external
keyboard and mouse, position the devices at the same
height as the computer and within comfortable reach.

89
Usage notices

Eye position and display illumination Hearing and volume control

cm
50

VOLUME

Check your volume!

• Ensure that the volume is not too loud before using a

headset or headphones. Excessive exposure to loud sounds
• Position the screen at least 50 cm away from your eyes. can cause hearing damage.
• Adjust the height of the screen so that its top edge is equal • Always turn the volume down before plugging the
to or just below the level of your eyes. headphones into an audio source and use only the
• Avoid setting the screen’s brightness settings excessively minimum volume setting necessary to hear your
high. conversation or music.
• Keep the screen clean. • Avoid using headphones for long periods of time.
• If wearing glasses, clean them before using the computer. • Default audio settings can be changed by software and
• When referring to printed content while typing, use a driver updates without your knowledge. Always recheck
static paper holder to hold the paper at about the same equalizer and volume settings before listening to audio.
height as the monitor. • To prevent possible hearing damage, do not listen at high
volume levels for long periods.

90
Usage notices

Operating conditions • If anyone related to you has experienced seizures

or blackouts while using a similar product, consult a
• Take at least a 10 minute break every hour. physician before using the computer.
• Avoid using the computer in dark locations. Use the • If you feel discomfort, such as a muscle spasm, or
computer with as much ambient light as you would when disoriented, stop using the computer immediately and
reading a book. consult a physician.
• Indirect illumination is recommended. Use a curtain to • To prevent eye strain, take frequent breaks while using the
prevent reflections and glare on the screen. computer.
• While operating a computer and talking on a phone, use
a headset. Using the computer while holding a phone on Reduce the risk of repetitive motion injuries.
your shoulder or with your neck may lead to muscle strain When you repetitively perform actions, such as pressing keys,
or injury. drawing characters on a touch screen, or playing games,
• Keep frequently used items within reach. you may experience occasional discomfort in your hands,
neck, shoulders, or other parts of your body. When using your
• Only use the computer within the temperature and
computer for extended periods, hold the computer with a
humidity ranges specified in this manual.
relaxed grip, press the keys lightly, and take frequent breaks. If
Use caution when exposed to flashing lights. you continue to have discomfort during or after such use, stop
using the computer and consult a physician.
• While using your computer, leave some lights on in the
room and do not hold the screen too close to your eyes.
• Seizures or blackouts can occur when you are exposed
to flashing lights while watching videos or playing
Flash-based games for extended periods. If you feel any
discomfort, stop using the computer immediately.

91
Usage notices

Safety precautions Power related

For your safety and security and to prevent damage, carefully Handle the power cord with care.
read the following safety instructions. This ’Safety precautions’ • Do not touch with wet hands.
relate to computer use. Some of the content may not be
• Do not use a damaged power cord.
applicable to your computer.
• Do not overload a multi-outlet or an extension cord
• Since this is commonly applied to Samsung beyond the specified voltage/current capacity.
computers, some pictures may differ from actual
• Correctly insert the plug into the outlet.
products.
• Do not unplug the power cord by pulling on the cable.
• The product mentioned in this guide refers to all
items supplied with the computer including the • Unplug the wall-mount adapter (integrated plug and
battery, the adapter, and all other Samsung-provided power adapter) from the wall outlet while holding the
accessories. body and pulling it in the direction of the arrow.
Failure to do so may result in electric shock or fire.
Warning
Connect the power cord to the adapter firmly.
Failure to follow the instructions marked with this symbol may An improper connection may result in a fire.
result in physical injury or fatality.
Use the approved adapter or cable included in the product box.
If you use the unapproved adapter or cable, it cause the
damage or malfunction of the computer.

NP UM Rev 5.0

92
Usage notices

Use only properly earthed electric sockets or extension cords. Battery usage related
Unearthed electric sockets or extension cords may cause
electric shock. Any connection to unearthed electric sockets or Use manufacturer-approved batteries, adapters, accessories,
extension cords may produce an electric field from a current and supplies.
leak. • Using generic batteries or adapters may shorten the life of
your product or cause the computer to malfunction. They
If water or other substances enter the product, disconnect may also cause a fire or cause the battery to explode.
the power cord and contact a Samsung Service Center. For
notebook computers that are supplied with an optional
• Use only Samsung-approved battery and adapter
removable battery, disconnect the battery. specifically designed for your device. Incompatible battery
and adapter can cause serious injuries or damage to your
Failure to do so may result in electric shock or fire caused by a device.
computer malfunction.
• Samsung cannot be responsible for the user’s safety when
Prevent dust from accumulating on the power cord or the using accessories or supplies that are not approved by
electric socket. Regularly wipe the power cord and the electric Samsung.
socket with a dry cloth.
Take care to not allow metal objects such as a key or clip to
Failure to do so may result in electric shock or fire. touch the battery terminals (metal parts).
Do not bend or damage the power cord or the adapter with a This may cause excessive current and result in fire, burns, or
heavy or sharp-edged object. damage to the battery.
A damaged cable or cord may result in electric shock or fire. If the computer or the computer battery leaks, emits strange
odors, or swells, immediately stop using the computer and
Keep the battery, adapter, and power cord away from infants,
contact a Samsung Service Center.
children, and pets.
Failure to do so may result in an explosion or fire.
Failure to do so may result in electric shock or damage.

93
Usage notices

Replace a run-down battery with a new, Samsung-approved Usage related

battery.
Do not use the computer on heated floors or electric pads, or
Dispose of worn-out batteries properly. on beds, blankets, or cushions that block the ventilation of the
• There is a danger of fire or explosion. computer.
• The battery disposal method may differ depending on A blocked vent causes the computer to overheat, resulting in
your country and region. Dispose of the used battery in an an explosion, fire, burns, or computer malfunction.
appropriate way.
Do not use the computer in hot or humid locations, such as a
When removing the real time clock (RTC) battery, keep it away bathroom, sauna, or inside a car during summer.
from infants and children. Failure to do so may result in computer malfunction or electric
If a child swallows the battery, the child may suffocate. If this shock.
happens, immediately contact a doctor. The computer can be used in locations with an ambient
temperature of 10 °C to 35 °C and a relative humidity of 20 %
Do not throw or disassemble the battery and do not put it into
to 80 %RH.
water.
There is a danger of injury, fire or explosion. To avoid suffocation, keep the plastic bag away from infants
and children.
Charge the battery according to the instructions in the
Putting a plastic bag over the head may result in suffocation.
manual.
Failure to do so may cause an explosion or fire. Never heat the computer (or the battery) or put the computer
(or the battery) into a fire or microwave.
Failure to do so may result in an explosion or fire.

94
Usage notices

Before cleaning the computer, disconnect all the cables that

are connected to the computer. For notebook computers that
Caution
are supplied with an optional removable battery, disconnect
Failure to follow instructions marked with this symbol may
the battery.
result in minor physical injury or damage to the computer.
Failure to do so may result in electric shock or fire.
Installation related
Keep the computer away from water or liquid.
Water or liquid entering the computer may short-circuit the Do not block the ports (holes), vents, etc., of the product and
computer, resulting in electric shock or fire. do not insert objects.

If the computer is dropped or broken, disconnect the power Damage to a component within the computer may cause
cord and contact a Samsung Service Center. For notebook electric shock or fire.
computers that are supplied with an optional removable
When using the computer on its side, ensure the vents are
battery, disconnect the battery.
clear and facing upwards.
Using a broken computer may result in electric shock or fire.
Failure to do so, may cause the internal temperature of the
Do not touch the computer’s surface or the vents for extended computer to rise and the computer to malfunction or halt.
periods while the computer is on.
Keep the computer’s vents at least 15 cm away from walls and
Contact with the vent or the surface for extended periods may other objects.
result in low-temperature burns, such as redness on the skin.
Failure to do so may result in physical injury.
Do not carry your device in your back pockets.
• The device may be damaged, explode, or result in a fire if
too much pressure is applied to it.
• You may be injured if you are bumped or fall.

95
Usage notices

Do not place or use the computer on slanted or vibrating Usage related

surfaces.
Do not use the pen for unintended purposes, such as poking
Failure to do so may result in computer malfunction or the body, like eyes or ears, and do not put it in your mouth.
damage.
Doing so may result in physical injury.
Do not place heavy objects on the product.
Do not place a candle, lit cigar, etc., over or on the product.
This may cause a problem with the computer. In addition, the
There is a danger of fire.
object may fall and cause injury or damage the computer.
Make sure to have the product tested by a safety service
Properly shut down, disconnect and secure the computer
engineer after repairing the product.
cables before moving it.
Using a repaired product without testing it for safety may
Failure to do so may damage the computer or cause someone
cause an electric shock or fire.
to trip over a loose cable.
In case of lightning, immediately turn the system off, then
disconnect the power cord from the wall outlet and phone line
from modem.
There is a danger of electric shock or fire.

Connect only permitted devices to the connectors or ports of

the computer.
Failure to do so may result in an electric shock or fire.

96
Usage notices

Close the display panel only after checking if the notebook Do not store your device near or in heaters, microwaves, hot
computer is turned off. cooking equipment, or high pressure containers.
The temperature may rise and it may cause deformation of the • The battery may leak.
product. • Your device may overheat and cause a fire.
Do not drop or hit the computer against anything. Do not insert your fingers into the ports (holes), card slot, or
Failure to do so may result in physical injury or computer vents.
malfunction. There is a danger of injury or electric shock.
When handling computer parts, follow the instructions on the Use recommended computer cleansing solutions when
manual supplied with the parts. cleaning the product and only use the computer when it is
Failure to do so may result in damage to the product. completely dry.
Failure to do so may result in electric shock or fire.
If the product emits smoke or there is a burning smell,
disconnect the adapter from the wall outlet and contact
a Samsung Service Center immediately. For notebook
computers that are supplied with an optional removable
battery, disconnect the battery.
There is a danger of fire.

97
Usage notices

Do not use the product if it is cracked or broken. Do not use your computer in a hospital or on an aircraft that
Broken glass or acrylic could cause injury to your hands and can be interfered with by radio frequency.
face. Take the device to a Samsung Service Center to have it • Avoid using your computer within a 15 cm range of a
repaired. pacemaker, if possible, as your computer can interfere with
the pacemaker.
When using wireless communication (LAN, Bluetooth, etc.)
• To minimize possible interference with a pacemaker,
always follow applicable instructions. For example, airlines
use your computer only on the side of your body that is
and hospitals have strict requirements.
opposite the pacemaker.
Avoid exposing a drive to magnetic fields. Security devices • If you use medical equipment, contact the equipment
with magnetic fields include airport walk-through devices manufacturer before using your computer to determine
and security wands. The airport security devices that check whether or not the equipment will be affected by radio
carry-on luggage use X-rays instead of magnetism and will frequencies emitted by the computer.
not damage a drive. • When in a hospital, turn off your computer and follow all
hospital regulations. Radio frequencies emitted from the
Keep the computer away from magnetic material.
computer may affect medical equipment.
• Magnetic materials may cause computer malfunction or
cause the battery to discharge.
• To avoid damaging the computer or magnetic stripe cards,
such as credit cards, keep magnetic stripe cards away from
the computer.

98
Usage notices

Upgrade Related Shut down the computer and disconnect all cables before
disassembling the computer. For notebook computers that are
Do not attempt to upgrade the computer, unless you are supplied with an optional removable battery, disconnect the
qualified. Otherwise, contact a Samsung Service Center or an battery.
authorized technician. Failure to do so may cause electric shock.

When you upgrade permitted devices, according to the Make sure to close the computer cover before connecting the
manual, follow the specified instructions in the manual to power after a reassembly.
upgrade them. Do not disassemble any other parts by yourself. There is a danger of electric shock if your body touches an
Failure to do so may result in computer malfunction, electric internal part.
shock, or fire.
Never disassemble or repair the product by yourself.
Take care when touching the product or parts. There is danger of an accident. Use an authorized Samsung
The computer may be damaged or you may be injured. Service Center.

Do not disassemble the power supply unit in any To connect a device that is not manufactured or authorized
circumstances. by Samsung, enquire at a Samsung Service Center before
Failure to do so may result in electric shock, fire, or an connecting the device.
explosion. There is a danger of damaging the product.

99
Usage notices

Storage and movement related Cautions on preventing data loss (storage device
(such as HDD, SSD, eMMC) management)
Do not store the computer in an enclosed space, such as a
computer bag, while it is running. Take care not to damage the data on a storage device (such as
Failure to do so may result in fire. Completely shut down the HDD, SSD, eMMC).
computer before putting the computer into an enclosed space. • Subjecting the device to physical impacts may result in
data loss.
When carrying the notebook computer with other items,
such as the adapter, mouse, books etc., take care not to press
• Data may be lost when the computer is turned off or reset
anything against the notebook computer. by a power failure while the storage device (such as HDD,
SSD, eMMC) is operating.
If a heavy object is pressed against the notebook computer, a
white spot or stain may appear on the display.
• Data may be lost and irrecoverable because of a computer
virus.
Do not operate or look at the computer while driving a vehicle. • Data may be lost if the power is turned off while running
There is a danger of a traffic accident. Please concentrate on an app.
driving. • Samsung is not liable for any loss of data on a storage
device (such as HDD, SSD, eMMC).
For long periods of inactivity or storage, discharge the battery
and separate it from the computer (for external or removable To prevent data loss caused by damage to a storage device
battery types). (such as HDD, SSD, eMMC), please back up the data frequently.

100
Usage notices

Display bad pixels

Samsung observes strict specifications regarding the quality

and reliability of the display. However, there is a small chance
that a few pixels may be bad. A large number of bad pixels can
cause problems with the display, but a small number of bad
pixels does not generally affect computer performance.
Samsung’s quality standards for bad pixels are as follows:
• Bright dot: 2 or fewer
• Black dot: 4 or fewer
• Combination (bright and dark): 4 or fewer

Clean the display screen with a soft cloth dampened with

computer cleansing detergent.
Do not use excessive force. Doing so may damage the display
screen.

101
Appendix
• Optional components may not be provided or
different components may be provided depending
on the model.
• The system specifications are subject to change
without notice.
Product specifications • The Storage device capacity of a computer in which
Samsung Recovery is installed is smaller than the
The system specifications may differ depending on the derived
product specification.
model. For detailed system specifications, refer to the product
catalog. • For some models, it is not possible to add storage or
add or replace memory because of the computer’s
Item Specification design. To replace the storage, contact the Samsung
• Temperature: -5–40 °C for storage, Service Center. You will be charged for this service.
10–35 °C when • The amount of memory that Windows can use may
Operating operating be smaller than the actual amount of memory
environment
• Humidity: 5
 –90 % for storage, available.
20–80 % when operating
• Input: 100–240 V–, 50–60 Hz, 1.7 A
• Output: ( PDO) 5.0 VDC, 3.0 A or
AC/DC rating 9.0 VDC, 3.0 A or 15 VDC,
3.0 A or 20 VDC, 3.25 A,
65.0 W
(PPS) 5.0–20.0 VDC, 3.25 A
PC rating • 20 VDC, 3.25 A (65 W)

102
Appendix

Important safety information Setting up the system

• Read and follow all instructions marked on the product
and in the documentation before operating the system.
Safety instructions Retain all safety and operating instructions for future use.
The system is designed and tested to meet the latest • Do not use this product near water or a heat source such as
standards for safety of information technology equipment. a radiator.
However, to ensure safe use of this product, it is important • Set up the system on a stable work surface.
that the safety instructions marked on the product and in the
• The product should be operated only with the type of
documentation are followed.
power source indicated on the rating label.
Always follow these instructions to help guard against
• Ensure that the electrical outlet to power the equipment is
personal injury and damage to the system.
easily accessible in case of fire or short circuit.
• If the computer has a voltage selector switch, make sure
that the switch is in the proper position for your area.
• Openings in the computer case are provided for
ventilation. Do not block or cover these openings. Make
sure you provide adequate space, at least 6 inches (15 cm),
around the system for ventilation when setting up your
work area. Never insert objects of any kind into the
computer ventilation openings.

103
Appendix

• Ensure that the fan vents at the bottom of the casing are Care during use
clear at all times. Do not place the computer on a soft
surface, doing so will block the bottom vents.
• Do not walk on the power cord or allow anything to rest on
it.
• When using an extension cord with this system, make sure
that the total power rating on the products plugged into
• Do not spill anything on the computer or its components.
the extension cord does not exceed the extension cord The best way to avoid spills is to not eat or drink near the
power rating. computer or its components.

• For computers with glossy display bezels the user should

• Some products have a replaceable CMOS battery on
consider the placement of the computer as the bezel the system board. There is a danger of explosion if the
may cause reflections from surrounding light and bright CMOS battery is replaced incorrectly. Replace the battery
surfaces. with the same or equivalent type recommended by the
manufacturer.
Dispose of batteries according to the manufacturers
instructions. If the CMOS battery requires replacement
ensure that a qualified technician performs the task.
• When the computer is turned off, a small amount of
electrical current still flows through the computer.
To avoid electrical shock, always unplug all cables, remove
the battery and modem cables from the wall outlets
before cleaning the system.

104
Appendix

• Unplug the system from the wall outlet and contact a Operating instructions
Samsung Service Center if:
‒ The power cord or plug is damaged. 1 When installing and operating devices please refer to
safety requirements in the user manual.
‒ Liquid has been spilled into the computer.
‒ The computer does not operate properly when the 2 Devices can be used only with the equipment specified in
operating instructions are followed. the technical specifications of the devices.
‒ The computer was dropped or the casing is damaged.
‒ The computer performance changes.
3 If any smell of burning or smoke is detected from the
computer the unit should be switched off and the battery
removed. The unit should be checked by a qualified
technician before reuse.

4 Service and repair of devices should be carried out by

authorized service centers.

5 Do not allow the portable computer to operate with the

base resting directly on exposed skin for extended periods
of time. The surface temperature of the base will rise
during normal operation (particularly when AC Power is
present). Allowing sustained contact with exposed skin
can cause discomfort or eventually a burn.

105
Appendix

Replacement parts and Battery disposal

accessories Do not put rechargeable batteries or products powered
by non-removable rechargeable batteries in the
Use only replacement parts and accessories recommended by garbage.
manufacturer.
Contact the Samsung Service Center for information on how
To reduce the risk of fire, use only No. 26 AWG or larger to dispose of batteries that you cannot use or recharge any
telecommunications line cord. longer. Follow all local regulations when disposing of old
Do not use this product in areas classified as batteries.
hazardous. Such areas include patient care areas THERE IS RISK OF EXPLOSION IF BATTERY IS REPLACED
of medical and dental facilities, oxygen rich BY AN INCORRECT TYPE.
environments, or industrial areas. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.

106
Appendix

Laser safety • Laser Safety Note: Use of controls or adjustments

or performance of procedures other than those
All systems equipped with CD or DVD drives comply with specified in this manual may result in hazardous
the appropriate safety standards, including IEC 60825-1. The radiation exposure. To prevent exposure to laser
laser devices in these components are classified as “Class 1 beams, do not try to open the enclosure of a CD or
Laser Products” under a US Department of Health and Human DVD drive.
Services (DHHS) Radiation Performance Standard. Should
• Class 1M laser radiation when operating part is open.
the unit ever need servicing, contact an authorized service
Do not view directly with optical instruments.
location.
• Class 3B invisible laser radiation when open.
Avoid exposure to the beam.

Connecting and disconnecting the adapter

The socket-outlet shall be installed near the equipment and
shall be easily accessible.
Do not unplug the power cord by pulling the cable only.

107
Appendix

Power cord requirements General requirements

The power cord set (all plugs, cable and adapter plugs) you The requirements listed below are applicable to all countries:
received with your computer meets the requirements for use in • All power cord sets must be approved by an acceptable
the country where you purchased your equipment. accredited agency responsible for evaluation in the country
Power cord sets for use in other countries must meet the where the power cord set will be used.
requirements of the country where you use the computer. For • The power cord set must have a minimum current capacity
more information on power cord set requirements, contact of 7 A and a nominal voltage rating of 125 or 250 volts AC,
your authorized dealer, reseller, or service provider. as required by each country’s power system (USA only).
• The appliance coupler must meet the mechanical
India only configuration of an EN 60 320/IEC 320 Standard Sheet C7
The power cord set must have a minimum current capacity (or C5) connector, for mating with appliance inlet on the
and a nominal voltage rating, as required by country’s power computer.
system.

108
Appendix

Regulatory compliance The RF field strength of the wireless device or devices that may
be embedded in the notebook are well below all international
statements RF exposure limits as known at this time. Because the wireless
devices (which may be embedded into the notebook) emit less
energy than is allowed in radio frequency safety standards and
Wireless guidance recommendations, manufacturer believes these devices are
(If fitted with 2.4 G band, 5 G band or 6 G band) safe for use. Regardless of the power levels, care should be
taken to minimize human contact during normal operation.
Low power, Radio LAN type devices (radio frequency
(RF) wireless communication devices), operating in the Some circumstances require restrictions on wireless devices.
2.4 GHz/5 GHz/6 GHz Band, may be present (embedded) in the Examples of common restrictions are listed on the next page:
notebook system. The following section is a general overview
of considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific
countries are listed in the specific country sections (or country
group sections). The wireless devices in the system are only
qualified for use in the countries identified by the Radio
Approval Marks on the system rating label. If the country you
will be using the wireless device in, is not listed, please contact
your local Radio Approval agency for requirements. Wireless
devices are closely regulated and use may not be allowed.

109
Appendix

• Radio frequency wireless communication can • If the system came equipped with an internal
interfere with equipment on commercial aircraft. embedded wireless device, do not operate the
Current aviation regulations require wireless devices wireless device unless all covers and shields are in
to be turned off while traveling in an airplane. place and the system is fully assembled.
802.11 (also known as wireless Ethernet or Wi-Fi) and • Wireless devices are not user serviceable. Do not
Bluetooth communication devices are examples of modify them in any way. Modification to a wireless
devices that provide wireless communication. device will void the authorization to use it. Please
• In environments where the risk of interference to contact the manufacturer for service.
other devices or services is harmful or perceived as • Only use drivers approved for country in which
harmful, the option to use a wireless device may the device will be used. Refer to the manufacturer
be restricted or eliminated. Airports, hospitals, and System Restoration Kit, or contact the
oxygen or flammable gas laden atmospheres are manufacturer’s technical support for additional
limited examples where use of wireless devices may information.
be restricted or eliminated. When in environments
where you are uncertain of the sanction to use Explosive Device Proximity Warning
wireless devices, ask the applicable authority for
authorization prior to use or turning on the wireless Do not operate a portable transmitter (such as a wireless
device. network device) near unshielded blasting caps or in an
explosive environment unless the device has been modified to
• Every country has different restrictions on the use
be qualified for such use.
of wireless devices. Since your system is equipped
with a wireless device, when traveling between
countries with your system, check with the local
Radio Approval authorities prior to any move or trip
for any restrictions on the use of a wireless device in
the destination country.

110
Appendix

United States of America and Canada Explosive Device Proximity Warning

Do not operate a portable transmitter (such as a
USA and Canada Safety Requirements and Notices wireless network device) near unshielded blasting caps
or in an explosive environment unless the device has
Do not touch or move antenna while the unit is transmitting or been modified to be qualified for such use.
receiving.
Use On Aircraft Caution
Do not hold any component containing the radio such that
the antenna is very close to touching any exposed parts of the FCC, FAA, and TCCA regulations prohibit airborne
body, especially the face or eyes, while transmitting. operation of radio-frequency wireless devices because
their signals could interfere with critical aircraft
Do not operate the radio or attempt to transmit data unless
instruments.
the antenna is connected; if not, the radio may be damaged.

Use in specific environments: Other wireless devices

The use of wireless devices in hazardous locations is limited Safety notices for other devices in the wireless network:
by the constraints posed by the safety directors of such Refer to the documentation supplied with wireless Ethernet
environments. adapters or other devices in the wireless network.
The use of wireless devices on airplanes is governed by
the Federal Aviation Administration (FAA) in the USA and
Transport Canada Civil Aviation (TCCA) in Canada.
The use of wireless devices in hospitals is restricted to the
limits set forth by each hospital.

111
Appendix

The Part 15 radio device operates on a non-interference This equipment has been tested and found to
basis with other devices operating at this frequency. comply with the limits for a Class B digital device
Any changes or modification to said product not pursuant to Part 15 of the FCC Rules. These limits are
expressly approved by Intel could void the user’s designed to provide reasonable protection against
authority to operate this device. harmful interference in a residential installation.
This equipment generates, uses, and can radiate
FCC Part 15 Information and Notices radio frequency energy. If not installed and used in
accordance with the instructions, it may cause harmful
Responsible Party – U.S. Contact Information interference. If this equipment does cause harmful
interference to radio or television reception, which can
Samsung Electronics America, Inc. be determined by turning the equipment off and on,
85 Challenger Road. the user is encouraged to try to correct the interference
Ridgefield Park, NJ 07660 by one or more of the following measures:
Phone: 1-800-SAMSUNG (726-7864) • Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
This device complies with Part 15 of the FCC Rules. Operation is
receiver.
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept
• Connect the equipment into an outlet on a
any interference received, including interference that may circuit different from that to which the receiver is
cause undesired operation. connected.
• Consult the dealer or an experienced radio/TV
technician for help.

112
Appendix

If necessary, the user should consult the dealer or an Health and safety information
experienced radio/television technician for additional
suggestions. The user may find the following booklet helpful:
Exposure to Radio Frequency (RF) Signals
“Something About Interference.”
Certification Information
This is available at FCC local regional offices. Our company
is not responsible for any radio or television interference This product can contain an embedded radio transmitter
caused by unauthorized modifications of this equipment and receiver. It is designed and manufactured not to exceed
or the substitution or attachment of connecting cables and the exposure limits for radio frequency (RF) energy set by
equipment other than those specified by our company. The the Federal Communications Commission (FCC) of the U.S.
correction will be the responsibility of the user. Use only government. These FCC exposure limits are derived from the
shielded data cables with this system. recommendations of two expert organizations, the National
Council on Radiation Protection and Measurement (NCRP) and
Operation of transmitters in the 5.925-7.125 GHz band is
the Institute of Electrical and Electronics Engineers (IEEE). In
prohibited for control of or communications with unmanned
both cases, the recommendations were developed by scientific
aircraft systems.
and engineering experts drawn from industry, government,
and academia after extensive reviews of the scientific
literature related to the biological effects of RF energy.
Before a new model is available for sale to the public, it must
be certified to the FCC that it does not exceed the exposure
limit established by the FCC. Evaluation per each model is
performed in positions and locations (such as at the bottom on
the body) as required by the FCC.

113
Appendix

For body worn operation, this model meets the FCC RF For corresponding model only
exposure guidelines when used with Samsung accessory The Specific Absorption Rate (SAR) is a measure of the rate
designated for this product. Non-compliance with the above of absorption of RF energy by the human body expressed in
restrictions may result in violation of FCC RF exposure units of watts per kilogram (W/kg). The FCC wireless devices to
guidelines. comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg).
RF exposure or SAR information can be viewed on-line at SAR level of this device while operating can be well below
www.fcc.gov/oet/ea/fccid/. This site uses this product FCC ID the maximum value. This is because the device is designed to
number on the outside of the product. Sometimes it may be operate at multiple power levels so as to use only the power
necessary to remove the battery pack to find number. Once required to reach the network. In general, the closer you are to
you have the FCC ID number for a particular product, follow the a wireless base station antenna, the lower the power output.
instructions on the website and it should provide RF exposure
information or values for typical or maximum SAR for particular
product.

114
Appendix

Manufacturer information RTC caution

CAUTION: Danger of explosion if battery is incorrectly
Samsung Electronics Co., Ltd.
replaced. Replace only with the same or equivalent type
129, Samsung-Ro, Yeongtong-Gu, Suwon-City, Gyeonggi-Do, recommended by the manufacturer. Discard used batteries
16677, Korea according to the Manufacturer’s instruction.

Samsung Electronics Vietnam Co., Ltd.

Khu Cong nghiep Yen Phong 1, Yen Trung, Yen Phong, Bac Ninh,
Viet Nam
Tel: +84-222-369-6875
For the web or the phone number of the Samsung Service
Center, refer to the Warranty or contact the retailer where you
purchased your product.

115
Appendix

Canada Innovation, Sciences et Développement

économique Canada
Innovation, Science and Economic Development L’émetteur/récepteur exempt de licence contenu dans le
Statement: présent appareil est conforme aux CNR d’Innovation, Sciences
This device contains licence-exempt transmitter(s)/ et Développement économique Canada applicables aux
receiver(s) that comply with Innovation, Science and Economic appareils radio exempts de licence. L’exploitation est autorisée
Development Canada’s licence-exempt RSS(s). Operation is aux deux conditions suivantes :
subject to the following two conditions: 1. L’appareil ne doit pas produire de brouillage.
1. This device may not cause interference. 2. L’appareil doit accepter tout brouillage radioélectrique subi,
2. This device must accept any interference, including même si le brouillage est susceptible d’en compromettre le
interference that may cause undesired operation of the fonctionnement.
device.
Avertissement:
Industry Canada Caution Les dispositifs fonctionnant dans la bande 5 150-5 250 MHz
The device for operation in the band 5150-5250 MHz is only for sont réservés uniquement pour une utilisation à l’intérieur a n
indoor use to reduce the potential for harmful interference to de réduire les risques de brouillage préjudiciable aux systèmes
co-channel mobile satellite systems. de satellites mobiles utilisant les mêmes canaux.

Devices to operate in the 5925-7125 MHz Band shall not be Les appareils fonctionnant dans la bande
used for control of or communications with unmanned aircraft 5 925-7 125 MHz ne doivent pas être utilisés pour le contrôle ou
systems. les communications avec des systèmes d’aéronefs sans pilote.

116
Appendix

WEEE symbol information Household users should contact either the retailer where
they purchased this product, or their local government office,
Correct disposal of this product (Waste Electrical & for details of where and how they can take these items for
Electronic Equipment) environmentally safe recycling.
Business users should contact their supplier and check the
(Applicable in countries with separate collection terms and conditions of the purchase contract. This product
systems) and its electronic accessories should not be mixed with other
This marking on the product, accessories or literature indicates commercial wastes for disposal.
that the product and its electronic accessories (for example, For information on Samsung’s environmental commitments
charger, headset, USB cable) should not be disposed of with and product regulatory obligations, such as REACH, visit our
other household waste at the end of their working life. sustainability page available at www.samsung.com.
To prevent possible harm to the environment or human health
from uncontrolled waste disposal, please separate these items India only
from other types of waste and recycle them responsibly to
For more information on safe disposal and recycling visit
promote the sustainable reuse of material resources.
our website www.samsung.com/in or contact our Helpline
numbers - 18002668282, 180030008282.
This product is RoHS compliant.

117
Appendix

Correct disposal of batteries in this product Removing the battery (Europe only)
(Applicable in countries with separate collection • To remove the battery, contact an authorised service
systems) centre. To obtain battery removal instructions, please visit
www.samsung.com/global/ecodesign_energy.
This marking on the battery, manual or packaging indicates
that the batteries in this product should not be disposed of • For your safety, you must not attempt to remove the
with other household waste at the end of their working life. battery. If the battery is not properly removed, it may lead
Where marked, the chemical symbols Hg, Cd or Pb indicate to damage to the battery and device, cause personal injury,
that the battery contains mercury, cadmium or lead above and result in the device being unsafe.
the reference levels in EC Directive 2006/66. If batteries are • Samsung does not accept liability for any damage or loss
not properly disposed of, these substances can cause harm to (whether in contract or tort, including negligence) which
human health or the environment. may arise from failure to precisely follow these warnings
To protect natural resources and to promote material re-use, and instructions, other than death or personal injury
please separate batteries from other types of waste and caused by Samsung’s negligence.
recycle them through your local, free battery return system.
PO BOX 12987, DUBLIN. IE

118
Appendix

USA only Samsung package Take-Back

This Perchlorate warning applies only to primary CR
(Manganese Dioxide) Lithium coin cells in the product sold or
program (USA only)
distributed ONLY in California USA. In partnering with select recyclers, Samsung offers packaging
“Perchlorate Material- special handling may apply, refer to take-back at no cost to you.
www.dtsc.ca.gov/hazardouswaste/perchlorate.” Simply call the following number for the locations nearest you.
CRT Processing, LLC
(877) 278-0799
Kathy Severson – Logistics contact
For more recycling information, go to our website:
www.samsung.com/recycling or call 1-800-SAMSUNG.

119
Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is
subject to change without prior notice.

www.samsung.com English. 11/2023. Rev. 1.0