Assessment

Task 1
Apply digital solutions to
work processes
BSBTEC403

Student Declaration
To be filled out and submitted with assessment responses
ü " # I declare that this task and any attached document related to the task is all my own work and I
have not cheated or plagiarised the work or colluded with any other student(s)
 ü #
" I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me
ü "
# I have correctly referenced all resources and reference texts throughout these assessment tasks.
ü "
# I have read and understood the assessment requirements for this unit
ü "
# I understand the rights to re-assessment
ü "
# I understand the right to appeal the decisions made in the assessment

Unit Title
Unit Code
Soukphaphone silavong
Student name

Student ID 78661
number
Student ing Date
signature
1 25/11/23
Task Number

------OFFICE USE ONLY-----

For Trainer and Assessor to complete:

# Student requested reasonable adjustment for the assessment

"

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RTO Provider: 91153 - CRICOS Code: 02672K
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 Question Marking Sheet - Assessor to complete.

Did the student satisfactorily address each question as

instructed:
Completed satisfactorily
S NYS DNS Comments
Question 1
Question 2
Question 3
Question 4
Question 5
Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐

Student Name:

Assessor Name:

Assessor Signature:

Date:

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RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Table of Content

Student Declaration ................................................................................................................................................ 1

Task 1 – Knowledge Questionnaire!"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""!#

Question 1 .................................................................................................................................................................. 6
Question 2 .................................................................................................................................................................. 7
Question 3 .................................................................................................................................................................. 8
Question 4 .................................................................................................................................................................. 8
Question 5 .................................................................................................................................................................. 9
References ................................................................................................................................................................. 9

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RTO Provider: 91153 - CRICOS Code: 02672K
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Task 1 – Knowledge Questionnaire
Task summary and instructions

What is this The questionnaire is made to include the information needed to

assessment task safely and successfully complete the unit requirements.
about?
The knowledge proof needed for this competency unit is the
main topic of the questions:

• strategies to train and support team members in applying

digital technology; • important factors to take into account
when evaluating whether digital technology and information
options are fit for purpose; • intellectual property risks to the
organization in relation to digital technology. These are just a
few of the things that are relevant legislation, regulations, and
organizational policies and procedures to working with digital
technology and information.

Your assessor will be looking for proof that you can follow
directions, complete online research, and evaluate actual or
simulated business documentation in addition to your ability to
answer questions properly.
What do I need to Answers to all questions must be provided within the allotted
do to complete this time limit, in accordance with instructions, in your own words,
task satisfactorily? with proper citations to all sources, and successfully addressed.

It is recommended that you:

• carefully read the questions;

• use the unit's learning materials and internet resources to
answer the questions;
• examine actual or simulated pertinent company
documentation (such as policies and procedures);
• conduct additional research on the subjects covered in each
question.

Specifications You must submit to GOALS the

• assessment coversheet,
• answers to all questions,
• references.

BSBTEC403 - Apply digital solutions to work processes V4 2021 Page 5

RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Task summary and instructions

Resources and • computer with Internet access,

equipment • access to Microsoft Office suites or similar software,
• learning material.
Re-submission The Assessor will give you feedback on how you performed.
opportunities The feedback will let you know if you met all of the
requirements for each section of this work. The assessor will
provide you written feedback and instructions on what you need
to do to show satisfactory performance if any portions of the
work are not done to a satisfactory standard. A later time and
date will be scheduled for the evaluation attempt or attempts. If
you believe you have been treated unfairly or have other valid
reasons for an appeal, you have the right to challenge the
results of assessment judgments. Before starting this job, it is
advised that you speak with the assessor if you have any
questions or concerns.

Answer all the questions below:

Question 1

Identify and outline three (3) legislation and regulations and three (3)
organisational policies and procedures relevant to working with digital technology
and information.
Legislation and Outline
Regulations (40-80 words each)
General Data Protection Regulation on the General Data Protection (GDPR):
Regulation (GDPR)
Overview: Businesses and organizations that handle the
personal data of citizens of the European Union (EU) are
subject to the GDPR, a comprehensive data privacy
regulation.
Pertinence to Digital Technology: Strict guidelines for the
processing and security of personal data are mandated by
GDPR. When working with digital technology and
information, organizations must put measures in place
such as data encryption, access controls, and breach
notification procedures.
Important clauses:

BSBTEC403 - Apply digital solutions to work processes V4 2021 Page 6

RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Legislation and Outline
Regulations (40-80 words each)
A clear agreement to process data.
the right to have data erased or forgotten.
requirements for notifying data breaches.
Health Insurance Portability and A federal law in the United States called HIPAA protects
Accountability Act (HIPAA) the security and privacy of personal health information. It
establishes guidelines for the electronic exchange of
health information and is applicable to clearinghouses,
health plans, and healthcare providers.
California Consumer Privacy Act California residents have certain rights regarding their
(CCPA) personal information under this state law. It gives people
the option to refuse the sale of their personal data and
mandates that companies reveal how they gather data.
Organisational policies and Outline
procedures (40-80 words each)
Information Security Policy An organization's acceptable usage policy (AUP) specifies
the rules and regulations for using its digital technology
and information resources. Topics like using the internet,
email, software, and data security are usually covered.
Information Security Policy The foundation for safeguarding sensitive data and digital
assets within an organization is laid out in this policy. It
consists of steps like data encryption, incident response
protocols, access controls, and employee education on
security best practices.
Data Retention Policy The duration of an organization's retention of various
digital information types, such as employee, financial, and
customer records, is specified in a data retention policy. It
guarantees adherence to legal requirements and
facilitates efficient storage resource management.

Question 2

Outline three (3) strategies that could be used to train and support team members
in applying digital technology.
Strategy Outline
(30-50 words each)
Training Programs There are many examples of training and development
programs for employees, such as literacy training, which
supports employees' reading, writing, and comprehension
skills, or interpersonal skills training, which provides

BSBTEC403 - Apply digital solutions to work processes V4 2021 Page 7

RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Strategy Outline
(30-50 words each)
education on how to maintain clear and positive
communication and provides conflict resolution ...
Mentoring and Coaching A mentor is someone who shares their knowledge, skills
and/or experience, to help another to develop and grow.
Coaching: The Definition. A coach is someone who
provides guidance to a client on their goals and helps
them reach their full potential.
Documentation and Resources Documentation is an essential component of effective
communication. Given the complexity of health care and
the fluidity of clinical teams, healthcare records are one of
the most important information sources available to
clinicians. Undocumented or poorly documented
information relies on memory and is less likely to be
communicated and retained.

Question 3

Outline three (3) key elements to consider when evaluating whether digital
technology and information options are fit for purpose.
Key element Outline
(30-50 words each)
Alignment with organizational Aligning team goals with organizational goals means that
goals and objectives your team has a clear purpose and direction, and that
their work contributes to the overall success of the
organization. This can help your team members feel more
valued, motivated, and committed to their tasks and roles
Compatibility and integration In all cases, compatibility has to do with getting along.
People with compatibility also have chemistry — they are
in harmony. Definitions of compatibility. capability of
existing or performing in harmonious or congenial
combination. antonyms: incompatibility.
User-friendliness and ease of The user-friendly concept is associated with how friendly
use an app or website is to the user. In this case, it should be
considered that it has intuitive resources, is easy to use
and reliable

Question 4

Discuss two (2) intellectual property risks to an organisation concerning digital

technology.

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RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
(50-100 words)

It
Organizations facing digital technology face a variety of risks related to intellectual
property. Here are two noteworthy risks to think about:

1. Copyright Infringement: The use of digital technology facilitates the unauthorized

reproduction and distribution of content protected by copyright. Unknowingly using
photographs, videos, or written content that is protected by copyright without the required
authorization or licenses can happen to organizations. Legal ramifications, such as litigation
and fines, may result from this. Organizations should make sure they have the
authorization to use any copyrighted content and put strong procedures in place for getting
permissions or producing original content in order to reduce this risk.

2. Data Breaches and Trade Secret Theft: As businesses depend more and more on digital
systems and data storage, they run the risk of experiencing data breaches and trade secret
theft.

Question 5

Why is it important to create objectives around both business and marketing goals
when creating a Digital Marketing Plan?

(50-100 words)
When creating a Digital Marketing Plan, it is important to create objectives that align with
both marketing and business goals for a number of reasons. First of all, when business
objectives and marketing goals are in sync, digital marketing initiatives are directed
towards the organization's overall strategic direction. Marketers can adjust their strategies
and tactics to support the company's overall goals by having a thorough understanding of
the business objectives.

Second, having well-defined marketing goals makes it easier to gauge how successful and
effective digital marketing campaigns are. With the help of objectives, performance can be
measured against a standard, enabling marketers to monitor their progress and make
informed decisions. This aids in resource allocation, improvement identification, and
marketing effort optimization.

References

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RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Please include your references below:

(Please refer to this referencing guide if needed or speak to your trainer for any specific
referencing requirements for this assessment)

BSBTEC403 - Apply digital solutions to work processes V4 2021 Page 10

RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au