Project N° Unit Document Code Serial N° Rev.

Page

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SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

QUALITY MANAGEMENT REQUIREMENTS

FOR
EPC CONTRACTORS
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

0 07/10/2010 ISSUE FOR FEED P. FERRANTI M. MAGNINI M. MAGNINI/O. LOIACONO

A 10/09/2010 ISSUE FOR REVIEW P. FERRANTI M. MAGNINI M. MAGNINI/O. LOIACONO

REV. DATE STATUS WRITTEN BY CHECKED BY APPROVED/AUTHORIZED BY

(name & visa) (name & visa) (name & visa)

DOCUMENT REVISIONS

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KARBALA REFINERY FEED PROJECT

SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

INDEX

1. SCOPE 3
2. DEFINITION 3
3. QUALITY MANAGEMENT SYSTEM REQUIREMENTS 3
3.1. REFERENCE STANDARDS AND DOCUMENTS 5
3.2. LAW, CODE AND STANDARD 5

4. PROJECT QUALITY PLAN 5

5. RESOURCES MANAGEMENT 7
5.1. PERSONNEL 7
5.2. INFRASTRUCTURES 9

6. COMPANY PROPERTY 9
6.1. COMPANY INFORMATION/DOCUMENT 9
6.2. COMPANY MATERIAL/EQUIPMENT 10

7. DESIGN 10
7.1. DESIGN OPERATING PROCEDURE 10
7.2. DESIGN QUALITY CONTROL 10
7.3. DESIGN INTEGRITY 10

8. PROCUREMENT 11
9. CONSTRUCTION 12
10. CONTRACTOR QUALITY AUDITING 12
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

11. COMPANY SURVEILLANCE 13

12. NON CONFORMITY 13
13. CORRECTIVE AND PREVENTIVE ACTION 14
14. QUALITY IMPROVEMENT 14
15. SENIOR MANAGEMENT REVIEW 14
16. DOCUMENTATION BY BIDDERS 14

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KARBALA REFINERY FEED PROJECT

SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

1. SCOPE
This specification defines the minimum quality management requirements to be fulfilled by
the EPC CONTRACTOR (here after referred as “CONTRACTOR) during the implementation
of the EPC Project.
CONTRACTOR shall comply with COMPANY requirements set forth in all CONTRACT
specifications and documents tailoring its own specific Quality Management System (QMS)
as described in the Quality Manual and Procedures applicable to the scope of work.
CONTRACTOR shall be totally responsible for the quality of work required by the
CONTRACT.

2. DEFINITION
COMPANY SCOP – State Company for Oil Project
Contract The contract between COMPANY and CONTRACTOR
CONTRACTOR The party which carries out all work of design, engineering,
procurement, construction, commissioning and/or
management of the Project
KPI Key Performance Indicators
Project Karbala Refinery Project
PQM Project Quality Manager
PQP Project Quality Plan
QMS Quality Management System
Subcontractor/Vendor The party which manufactures and/or supplies equipment,
technical documents/drawings and services to perform the
duties specified by COMPANY/CONTRACTOR
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

3. QUALITY MANAGEMENT SYSTEM REQUIREMENTS

The CONTRACTOR QMS shall be in full compliance with contractual requirements and with
ISO 9001:2008 (Quality Management Systems – Requirements).
Evidence of compliance shall be a current certificate of QMS ISO 9001:2008 for each
location involved in this project.
The QMS shall provide for the planned and systematic control of all work processes
performed during design, procurement, construction, testing, inspection, pre-commissioning,
commissioning and start-up.
The documented QMS to be implemented for the Project shall be the CONTRACTOR QMS,
procedures, method statements, quality control plans, inspection and test plan, tailored to
comply and achieve Project objective and expectation of the CONTRACT Specific
Requirements and of COMPANY.

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KARBALA REFINERY FEED PROJECT

SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

As concerns all aspects not covered by standards defined by COMPANY, the

CONTRACTOR shall adopt the work instructions of its own QMS, or shall develop new ones,
if needed for execution of the Project; these shall be approved by COMPANY before
implementation.
Where Consortium or Joint Ventures are involved, specific detail shall be provided to
demonstrate how the individual QMS and Technical Management System will interface and
efficiently work together.
CONTRACTOR shall establish, develop and update a documented QMS common to all
Partners of Consortium or Joint Venture. Such a system shall be described in the overall
PQP, supported by procedures common to all Partners.
Said Project procedures will be issued if needed to harmonize operations within the
Consortium or Joint Venture and to control the interfaces. Where possible the said
procedures will be based on the standard procedures of one of the partners.
CONTRACTOR is responsible for identifying and listing the applicable common procedures.
Moreover, according to the activity split among the partners, specific Quality Plans will be
defined, developed, implemented and updated by each partner, for its own project
organization.
Each Partner in any Consortium or Joint Venture will have a QMS complying with ISO
9001:2008 requirements, without exemption.
The figure below shows a typical chart for a Consortium or Joint Venture Project QMS.

OVERALL
PROJECT
QUALITY PLAN
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

COMMON PROCEDURES

CONTRACTOR CONTRACTOR CONTRACTOR

"A" – LOCATION X "A" – LOCATION Y "B" – LOCATION Z
PQP (*) PQP (*) PQP (*)

VENDOR/ SUBCONTRACTORS JOB

QUALITY PLANS

(*) With supporting procedures

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KARBALA REFINERY FEED PROJECT

SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

3.1. Reference Standards and Documents

ISO 9000:2005 Quality Management Systems – Fundamentals and Vocabulary
ISO 9001:2008 Quality Management Systems – Requirements
ISO 19011:2002 Guidelines for Quality and/or Environmental Management System
Auditing
ISO 10005:2005 Quality Management – Guidelines for Quality Plans
ISO 10006:2003 Quality Management in Project – Guidelines for Quality Management in
Projects

3.2. Law, Code and Standard

The CONTRACTOR shall observe any law enforced in Iraq.
The CONTRACTOR shall apply all standards and codes indicated in COMPANY technical
specifications.
CONTRACTOR shall clarify with COMPANY anything not clearly specified in COMPANY
documents.
Precedence of those documents is:
- Iraqi laws;
- Contract;
- Licensor Specifications;
- COMPANY Specifications (refer to Vol.5 of the ITB);
- International Code and Standard at State of Arts;
- CONTRACTOR Specifications.
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

Until the resolution is officially made by COMPANY, regardless of the above precedence, the
most stringent shall govern.

4. PROJECT QUALITY PLAN

CONTRACTOR shall provide the specific PQP, and CONTRACTOR Partner's PQP, to be
submitted to COMPANY for review and approval no later than thirty (30) calendar days after
the Effective Date of the CONTRACT.
Each PQP, based on the CONTRACTOR's QMS will describe in details how the
CONTRACTOR meets the elements of the ISO 9001:2008 for the Project, without
exemption, and how CONTRACTOR tailors its own QMS to the specific requirements of the
CONTRACT during each phase of the Project.
This plan, with supporting plans and procedures, shall cover, as applicable, design,
procurement, construction, start-up activities, as specified following:
- Organization Structure
- Work Processes System

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KARBALA REFINERY FEED PROJECT

SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

- Document control
- Records
- Needs and Expectation of COMPANY
- Quality Policy with related Project KPI and Targets
- Project Senior Management Review
- Resource Control (i.e. Personnel, Offices, Hardware, Software, Logistic, Work
Equipment, Telecommunication, Financial Resource) and Resource Mobilization Plan
- Engineering and Design Control (design review input, design output definition, design
development plan and schedule, design verification, design review, design validation,
design changes control to ensure technical integrity of the Plant)
- Purchasing Control (Compliance with Vendor/Subcontractor List)
- Shop Inspection Manufacturing and Shop Fabrication Surveillance, Testing and
Certification of Equipment and Materials
- Independent third Party inspection
- Positive Material Identification
- Preservation and Packing Instruction
- Long Term Storage Instruction
- Erection, Installation, Operating and Maintenance Instructions
- Selection of additional Vendors/Subcontractors
- Subcontractor Quality Management arrangements
- Manufacturer’s Data Report
- Construction Supervision Control
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

- Field Inspection up to Commissioning

- Handling, Storage and Shipping Control to Site
- Control of Pre-commissioning and Commissioning
- Start-Up Control
- Measurement and analysis (Internal Quality Audit, Vendor/Subcontractor Assessment
Audit, Vendor/Subcontractor Surveillance Audit, Joint Venture Directorate Audit, if
applicable, Non Conformity Control Project, Project Performances Quality Indicators,
Customer Satisfaction Monitoring, Project Senior Management Review Report and
Follow-up)
- Quality Improvement (Corrective and Preventive Action, Project Quality KPI reporting,
Senior Management Review and Results, Improvement Program).

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KARBALA REFINERY FEED PROJECT

SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

5. RESOURCES MANAGEMENT
The CONTRACTOR shall provide resources to implement the QMS as set forth in the
CONTRACT, in terms of personnel, hardware, software and other facilities.

5.1. Personnel
The CONTRACTOR shall assign, to perform the work described in the CONTRACT,
personnel who are skilled and experienced in similar nature of projects; these personnel
shall have adequate knowledge and ability to read, interpret and implement COMPANY
project requirements as specified in the CONTRACT documentation.
The CONTRACTOR shall identify the minimum skill required by the Project activity
implementation, and shall ensure that the necessary training activities are planned, carried
out and documented and its effectiveness evaluated.
The key personnel assigned to Project activities shall be the prime responsible for the
familiarizations with CONTRACT documentation and with Project documents (including the
Project procedures and plans) to be utilized during the Project phases.
CONTRACTOR shall submit to COMPANY within thirty (30) calendar days from the effective
date of the CONTRACT a list, sorted by discipline for each work phase, of proposed Key-
Role Personnel to be approved by COMPANY.

5.1.1. Quality wise Key-Roles

As a minimum, the Quality personnel employed by Contractor and its Subcontractors shall
meet the following qualification and experience requirements:
Project Quality Manager
He shall have demonstrated knowledge and training in the ISO 9000 Series International
Standards.
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

He shall be qualified Auditor as stated in ISO 19011:2002 - Guidelines for Quality and/or
Environmental Management System Auditing, be familiar with QMS Standards and be able
to exercise judgment against the criteria of standards.
He shall have a university degree or equivalent with a minimum five (5) years related to the
Oil and Gas Project Quality Management.
In case of Consortium or Joint Venture, Directorate Quality Manager shall be defined as well
as PQM for each Partner and/or Location of Contractor.
Directorate Quality Manager shall report to CONTRACTOR Representative and shall comply
as minimum with same requirements of above for PQM.
Quality Auditors
He shall have five (5) years QMS experience in auditing activities oil, gas and petrochemical
projects he/she is worked in.
Auditors shall be qualified as stated in ISO 19011:2002 and competent in the discipline being
audited, familiar with QMS Standards and be able to exercise judgment against the criteria
of standards.

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SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

Auditors shall have satisfactorily completed a training course and passed the course
examination.
He shall be able to read, write and speak English Language and shall be fully conversant
with applicable Industry Standards and Specifications.
Auditors shall have participated in a minimum of four (4) audits for a total of at least 20 days
including documentation review, actual audit activities and audit reporting during the past
three (3) years.
Procurement Quality Control Coordinator
He shall have a university degree or equivalent and five (5) years inspection experience with
a minimum of three (3) years directly relating to supervision of vendor inspection activities in
the Contract Scope of Work (oil, gas and petrochemical projects, infrastructure,
communication, etc.).
Shop Inspector
As a minimum, he/she shall be a High School graduate, or equivalent.
He shall be able to read, write and speak the English Language.
He shall have five (5) years inspection experience in manufacturing plants, including two (2)
years of this inspection experience in the specific commodity and processes to be inspected.
He shall be fully conversant with applicable Industry Standards, Specifications, and
Fabrication Methods and shall perform a variety of inspection functions with minimal
supervision as required to verify Vendor compliance with the purchase order requirements.
He shall be able to read the Engineering Drawings.
He shall have to knowledge and understanding of ISO 9001:2008 Quality Management
requirements and implementation.
He shall meet an additional minimum requirements for each specific inspection discipline
(welding, NDT, Heat Treatment, Mechanical, PMI, etc).
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

Site Quality Control Manager

He shall have a university degree or equivalent and a total of five (5) years inspection
experience with a minimum of three (3) years directly relating to supervision of construction
activities in the Contract scope of work (oil, gas and petrochemical projects).
He/she shall be able to read, write and speak English Language and shall be fully
conversant with applicable Industry Standards and Specifications.
Site Quality Control Supervisor
He shall have a university degree or equivalent and a total of five (5) years inspection
experience with three (3) years directly relating to supervision of construction activities in the
Contract scope of work (oil, gas and petrochemical projects).
He/she shall be able to read, write and speak English.

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KARBALA REFINERY FEED PROJECT

SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

Site Quality Control Inspectors

Inspector shall be High School graduate, or equivalent; shall be able to read, write and
speak English Language; shall be fully conversant with applicable Industry Standards and
specifications and shall perform a variety of inspection functions with minimal supervision.
5.2. Infrastructures
The CONTRACTOR shall ensure the availability of the infrastructure needed to comply with
Project requirements and with COMPANY needs and requests.
The CONTRACTOR shall ensure the availability of the office equipment, materials,
telecommunications tools, software and hardware, validated before the utilization, adequate
and or requested for effective and efficient work process implementation and for Project
execution.
The IT plan shall be complied with the Information Management Requirements 2342 AA00
JSM 205.
The CONTRACTOR shall further ensure the work environments suitable to the Project
activities and shall guarantee the work safety.

6. COMPANY PROPERTY
6.1. COMPANY information/document
All information, written or oral, drawings and documentation including any information therein
contained, and any business information, delivered by COMPANY or Licensors to
CONTRACTOR, directly or indirectly, shall be considered proprietary information by
CONTRACTOR and shall not be used by CONTRACTOR for purposes other than those
connected with the CONTRACT, nor be disclosed to any third party except when such
information or knowledge:
- is know to the public or becomes part of the public domain through no fault of
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

CONTRACTOR
- is in the possession of CONTRACTOR prior to disclosure by COMPANY as appears.
If, in the course of performing the Project, CONTRACTOR is required to disclose any portion
of COMPANY's or Licensor’s proprietary and/or confidential information to any third party
including the Subcontractors, CONTRACTOR shall secure COMPANY's written approval to
disclose such information, identifying such third party.
Upon such approval, CONTRACTOR shall, prior to disclosure of such information, drawings
and documentation including any information therein contained to any party, enter in to a
secrecy and non-use agreement with such third party.
CONTRACTOR shall provide an explanation with a copy of his standard procedures for
protecting proprietary and confidential technology and information of COMPANY and any
Licensor.
CONTRACTOR shall describe the plan to implement COMPANY security procedures to
protect drawings and other documents. Specifically address:
- Electronic Media Data

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KARBALA REFINERY FEED PROJECT

SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

- Paper (hard copy) Data

- Employee access to Data and to Design/Procurement Facility as well as to Site.

6.2. COMPANY Material/Equipment

The CONTRACTOR shall ensure, through a documented control system, that all COMPANY
property as materials and plant equipment are managed and protected. The procedure shall
provide for receiving inspection, proper storage, maintenance, handling and preservation of
such material and equipment.
This procedure shall have provisions for dealing with losses, damage or other problems
discovered with such material and equipment; in the event of damage to
materials/documents, the CONTRACTOR shall analyze immediately the causes and
communicate to COMPANY for the corrective actions.

7. DESIGN
7.1. Design Operating Procedure
Process Design and Engineering shall be executed under procedural controls and measures
that address validity and accuracy of the input to design and verify that the output of the
design satisfies COMPANY requirements (refer to Vol.3 and Vol.5 of the ITB).
CONTRACTOR shall detail all applicable procedures and checks to be utilized to ensure the
quality of the end product and the processes used to develop it, including all in house and
licensed software, and other engineering and design tools and methods.
CONTRACTOR design output shall comply with Statutory and Regulatory requirements,
Contractual Codes and Standards and Licensor's Design Packages.

7.2. Design Quality Control

than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

CONTRACTOR shall detail all applicable Quality Control procedures and check lists to be
utilized to ensure the quality of the technical deliverables issued on Project.
The Quality Control procedure shall:
- check that engineering output (each deliverable) is correct, complete and consistent
before issue;
- ascertain that CONTRACTOR and/or Project rules, standards and templates have been
applied;
- identify and highlight any design irregularities, together with the appropriate corrective
action.

7.3. Design Integrity

CONTRACTOR shall cover the control and verification of design documents and design
activities, including design changes at Home Office and Field locations, for any
document/drawing issued for construction. Where field design deviations are involved, a

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KARBALA REFINERY FEED PROJECT

SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

system shall be established to ensure that each deviation is traceable that all approved
changes are verified as complete.
CONTRACTOR shall submit those design changes to COMPANY for review/approval prior
the work start.
CONTRACTOR shall make sure that no change (or deviation) from specification will be
implemented without previous approval of “Request for Deviation" (DR) by COMPANY (refer
to procedure 2342 AA00 JSM 102 – Project Coordination between COMPANY and
CONTRACTOR).

8. PROCUREMENT
CONTRACTOR shall select its Vendors based on their ability to meet specified requirements
in accordance with specification 2342 AA00 JSM 602 - Criteria for Selection of Vendors.
The request by purchasing documents of all necessary commercial and technical
requirements and data shall be in accordance with Specification 2342 AA00 JSM 601 –
Procurement Guidelines and Requirements.
CONTRACTOR shall carry out the verification of purchased equipment, material, and
services by expediting inspection, surveillance, and surveillance audit. The methods shall
provide for interfaces necessary to coordinate with the COMPANY, certification agency, or
COMPANY's designated inspection monitor/third party as required.
CONTRACTOR and/or its Subcontractors shall prepare detailed Inspection and Test Plans
(ITP) for each type of equipment and materials; each ITP shall identify the inspection level
and detail all witness, hold and certification review points.
As a minimum, each ITP shall contain the process description, the Quality Control
requirements, the notification requirements for Vendor inspection witness and hold points
(minimum five (5) calendar days), the responsibility for inspection test, the applicable
procedures, the acceptance criteria, the inspection points (hold, witness, surveillance,
review).
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

Inspection, test and material certifications shall be documented and the relative records shall
submit to COMPANY within forty eight (48) hours of the visit.
About Special Processes, such as welding, non destructive examination, etc..,
CONTRACTOR shall submit to COMPANY for approval the work procedures, personnel
qualifications and/or personnel qualification procedures, at least thirty (30) calendar days
prior to start of manufacturing.
The qualification records shall be available to the COMPANY Representative on request.
COMPANY reserves the right to reject CONTRACTOR Inspection Personnel before works
starts or during the course of work; CONTRACTOR shall permit COMPANY to interview all
proposed inspectors prior the start of the work.
CONTRACTOR shall establish the procedure for the control, the storage, and the
maintenance of material or equipment supplied by COMPANY, if applicable.

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KARBALA REFINERY FEED PROJECT

SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

9. CONSTRUCTION
CONTRACTOR shall establish a Quality Control team within its field organization that shall
be familiar with applicable National and International Codes and Standards, Iraq Statutory
requirements and Project specification and standards.
CONTRACTOR shall issue for COMPANY review and approval, one (1) months before the
start of applicable work, the Construction Quality Control Plans for each construction work
category.
Each Construction Quality Control Plan shall cover all work categories and shall detail all
review, witness, surveillance and hold points for COMPANY, CONTRACTOR, and
Subcontractors; it shall also include the methods, the applicable procedures, the acceptance
criteria, the extent and timing for examinations, the measurements or tests.
The Notification requirements for Request For Inspection (RFI) shall be minimum twenty four
(24) hours for site works, forty-eight (48) hours for weekend.
Construction Quality Control Plans and related procedures shall include provisions to ensure
that test prerequisites have been meet, that adequate calibrated instrumentation is available
and used, and that necessary inspection is performed.
The Special Processes, such as welding, non destructive examination, etc…, require the
COMPANY approval of work procedures, personnel qualifications and/or personnel
qualification procedures.
CONTRACTOR shall ensure that these special processes are accomplished under
controlled conditions as specified in all applicable standards and specifications.
All process parameters shall be identified with acceptance criteria specified and monitored.
All Procedures and Personnel Qualification shall be submitted for review at least ten (10)
days prior to the start of the work.
CONTRACTOR shall include an identification procedure for all materials, parts and
components, including partially fabricated assemblies; this procedure shall require that
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

verification of correct identification of material, parts and components be made and

documented prior to installation.

10. CONTRACTOR QUALITY AUDITING

CONTRACTOR shall issue a Quality Audit Schedule that shall include as a minimum an
audit of every work process/discipline of the Project against ISO 9001:2008 and the
approved Quality Plans/procedures/specification, and site activities, including its Vendors
and its Subcontractor's works.
This Quality Audit Schedule shall be submitted to COMPANY for review and approval within
sixty (60) calendar days from the effective date of this contract. As a minimum, each work
process or Project execution area shall be audited at least two times:
- not later than 30% progress of activity of audited area;
- not later than 60% progress of activity of audited area.
Ten (10) working days before conducting an audit, CONTRACTOR shall make available the
audit notification, for information.

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SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

Each audit shall be documented in a written report, which shall be made available within ten
(10) working days since the last day of the audit.
A copy of all audits reports and relative recommended actions (corrective and/or preventive)
shall be submitted to COMPANY, for information.
All quality audits performed by CONTRACTOR, both internal and external, shall be executed
by qualified (in accordance with par. 5.1.1) auditors not directly responsible for the area
being audited.
COMPANY may participate to CONTRACTOR Quality Audit (internal/external) whenever
deemed necessary.

11. COMPANY SURVEILLANCE

COMPANY reserves the right to have its representatives present at all locations where
CONTRACTOR or its Subcontractors are engaged in the performance of the work, at any
and all times, to review all aspects of CONTRACTOR's QMS.
CONTRACTOR shall not refuse access to technical or other data, which CONTRACTOR
considers proprietary or confidential, and which is reasonably required to inspect
CONTRACTOR's performance of the work.
COMPANY reserves the right to carry out its own quality audit, as necessary, giving
adequate notice to the CONTRACTOR, its Vendors and its Subcontractors.
The CONTRACTOR shall make staff available to assist the COMPANY with these audits,
reviews or surveillance activities and all costs incurred by the CONTRACTOR shall be for the
CONTRACTOR account.

12. NON CONFORMITY

CONTRACTOR shall control CONTRACTOR, Vendor and Subcontractor design output,
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

equipment, materials and work that do not conform to requirements.

Controls to restrict further processing of non conforming or defective items, pending
decisions on disposition shall be established and maintained.
CONTRACTOR shall issue Non Conformity Reports for all non compliance by the
CONTRACTOR, Subcontractors, Vendors and/or Vendors to Contract requirements and
COMPANY approved CONTRACTOR Quality Plans, Inspection & Test Plans and
Procedures.
CONTRACTOR shall submit a copy of each Non Conformity Report to the COMPANY
Representative within forty eight (48) hours of issue date, and shall submit the Non
Conformity Report Resolution to the COMPANY within seven (7) days from NC Report issue
date.
CONTRACTOR shall implement Non Conformity Resolution and shall submit the Non
Conformity Report Close Out to the COMPANY.
CONTRACTOR shall maintain a summary of the status of Non Conformity Reports, and
submit it monthly to COMPANY.

TECHNIP ITALY S.p.A. - 00148 ROMA - Viale Castello della Magliana, 68

 Project N° Unit Document Code Serial N° Rev. Page

2342 AA00 JSM 501 0 14/14

KARBALA REFINERY FEED PROJECT

SCOP – IRAQ (Contract n° 2171)
The present document or drawing is property of TECHNIP ITALY S.p.A. and shall not, under any circumstances, be totally or partially, directly or indirectly, transferred, reproduced, copied, disclosed or used, without its prior written consent, for any purpose and in any way other

CONTRACTOR shall respond to all Non Conformity Reports issued by COMPANY in writing
within 48 hours of receiving notification of non conformity, including proposed corrective
action.
CONTRACTOR shall investigate the root causes of non conformity items, and initiate
corrective actions to prevent recurrence of non conformities.
CONTRACTOR shall segregate all non conforming design output, materials and assemblies
to a clearly designated rejection site. CONTRACTOR shall track and control all non
conforming equipment or materials until is reused, exported, or otherwise disposed of.
CONTRACTOR shall notify the COMPANY Representative of the disposition of all rejected
materials on a monthly basis.

13. CORRECTIVE AND PREVENTIVE ACTION

CONTRACTOR shall toot-cause analyze and take corrective action for each detected non-
compliance of deliverable and/or services.
The CONTRACTOR shall ensure the implementation of agreed corrective/preventive
actions, identifying the action parties involved, the date for each action to be complete and
the mechanism for verifying the effectiveness of the actions. All the corrective/preventive
actions shall be submitted to COMPANY, for information.
The CONTRACTOR shall establish and maintain a log with status of corrective and
preventive actions; reports of the above shall be provided to COMPANY on a monthly basis.

14. QUALITY IMPROVEMENT

At the start of the Project, CONTRACTOR shall define the Project Quality Objectives and
Targets, in order to provide confidence to COMPANY about CONTRACTOR actual and
measurable achievement of continual improving of its Work Processes and Project QMS
towards excellence through the measurement and monitoring of Project Quality Indicators.
than that for which it is specifically furnished or outside the extent of the agreed upon right of use.

The Project (Quality) Objective/Targets shall be documented in the PQP and its monitoring
shall be submitted monthly to COMPANY.

15. SENIOR MANAGEMENT REVIEW

In accordance with ISO 9001, CONTRACTOR’s Top Management shall review the Project
specific QMS to assure that the system is suitable, adequate and effective.

16. DOCUMENTATION BY BIDDERS

The Bidders shall submit to COMPANY, at the tendering phase, the following documents:
- Copy of ISO 9001:2008 Quality Management Systems Certificate;
- Copy of Quality Manual (if no present, Bidder shall describe in detail how the QMS, for
that location, is defined and documented);
- Preliminary PQP for its Scope of Work.

TECHNIP ITALY S.p.A. - 00148 ROMA - Viale Castello della Magliana, 68