Unit 18
Unit 18
Structure
18.0 Objectives
18.1 Introduction
18.2 Mass Media
13.2.1 Functions, Scope and Expanding Dimensions
. 18.4 Advertisements
. 18.5 Public Relations
'. 18.6 Information Communication Technologies (lCTs) and Mass Media
18.7 Media Persons as Sources ofInformation
18.8 Reference and Referral Tools in Mass Media
18.9 SUl11l1lalY
18.0 OBJECTIVES
After reading this Unit, you will be able to:
• comprehend mass media and its components;
• get an insight into the functions and activities of the components of mass media;
• grasp the scope and functions of newspapers, broadcasting, television;
• recognise and identify the professionals involved in mass media;
• appreciate the value of mass media persons as sources of information;
• perceive the impact ofICT on mass media; and
• get acquainted with the reference and referral tools in mass media.
18.1 'INTRODUCTION
ID this Block, you have been exposed to six different categories of persons who could
be valuable sources of information. In this Unit, let us look at media persons as sources
of information.
Mass Media, also known as mass communication is a powerful instrument for shaping
504 public opinion and public policy. They purvey almost every natural phenomenon and
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current human events and activity. Persons functioning in mass media are invaluable Media Persons
sources of information. Their knowledge, practical skills and experience never get fully
recorded and, therefore, not available for others to make use of and utilise when required.
Therefore, they themselves are sources of information, worthy to be taped, for getting
information on mass media and related activities.
Library and information professionals are interested in mass media persons not only as
invaluablesources of information but for their own activities of marketing information
products and services. As information products and services are becoming more and
more commercial, we need to apply ideas and expertise, methods and techniques from
mass media persons to market and sell our own products and services.
In this Unit, we will try to get some exposure to mass media, its components, their
functions, scope, dimensions, etc. We will all also study the functions of major mass
media components such as newspapers, broadcasting, television which are inexorably
intertwined with Advertisements and Public Relations. The converging computer,
communication, multimedia and digital technologies combined with Internet and web
have given mass media unlimited scope to for expansion and innovations in presenting
a variety of information and transmit them anywhere in the world.
We will try to understand the value of media persons as sources of information, studying
their different skills, expertise and experience, which form invaluable sources of
information. We.will also discuss in what manner they could be used in marketing and
selling information products and services.
Mass media today is regarded as the Fourth Estate that shapes, influences and indirectly
governs public affairs in a democratic set-up. Although the media does not have any
constitutional authority to control the affairs of a state, it is a powerful instrument for
moulding public opinion on any issue of importance in democratic governance and
contributes ve.rysignificantly in arriving at an acceptable public policy.
Media here refer not only to the physical modes of communication through which
information is transmitted but also refer to the varied channels such as print as well as
the non-print, through which news and information are disseminated to the users.
.• The print media, primarily daily newspapers, popular periodicals and such others; .
• Radio Broadcasting;
• Television;
• Motion Films.
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Information Intermediaries Advertisement and Public Relations have become an integral part of mass media today
as Sources of Information
as they are so intimately connected, without which mass media would not be able to
function.
Let us look at the functions, scope and the'expanding dimensions of mass media in the
next sub-section.
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The subject of the programmes is also very wide as. to include everything of interest to
the audiences, such as news on current events and activities, art and music, language
and literature, science and technology, business and industry, education and training,
management, history and geography, travels and tourism, transport and communication,
computers and telecommunications and so forth.
All elements of mass media require high-level intellectual inputs. Nonetheless, with
the spectacular advances ofInformation and Communication Technologies (lCTs)
combined with multimedia, increased emphasis is bestowed on the physical medium
as an important element, as this medium is perceived to be the key component of
the effectiveness of transmitting the message. -
The channels that carry information, therefore, are also expanding and increasingly
interdisciplinary and interactive with the physical media, providing a new dimension
in mass communication,
Generally the daily newspapers carry news, commentaries and analysis on political! .
economic/social topics, on current events, personalities, and feature articles on different
subjects of public interest, general information on weather, local programmes and
activities, business information, share market data and news and many other types of
information. Editorials on current specific topics are a daily feature except the Sunday
editions, which have a very special value as they may express dispassionate views on
important issues of public importance.
The weeklies, fortnightlies and monthlies in English and regional languages have no
focus on news, except editorials on specific issues, but have certain additional features
that include fiction serials, short stories, poems and verses, film reviews, sports items,
religious matter, health care and such others. There arejournals/magazines specifically
devoted to music, sports and games, religions, films and such other subjects.
In all these periodicals, advertisements form an integral part and carry very large space.
Almost all dailies and other periodicals have their own web sites and accessible through
Internet. Web advertisements are again a feature of all these.
Except for big newspapers which have their own mechanisms to get news from
different parts ofthe country and the world, in addition to the news supplied by news
agencies, most others depend for news from national (Press Trust ofIndia, United
News of India, Samachar and international news agencies such as Reuters,
Associated Press, etc.).
Like all other mass media, the newspaper bodies are highly structured, well managed
but exceedinglycomplex in its organisationand functioning.The operationof a newspaper .
is usually divided into three major blocks viz., news and editorials, business and
production.
Publishers have a role to play in mass media. Bestsellers of certain titles of books have
a wide market and readership. Printing and publishing of books on mass scale is
an important landmark in literature dissemination and distribution. The introduction
of paperbacks affords technical means for fresh image of books as a mass
communication cultural media, A sale of million copies of bestsellers is a normal
508 feature today particularly in the western countries. .
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Information Intermediaries Self Check Exercise
as Sources of Information
5) List the categories of persons involved in Radio Broadcasting.
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18.3.3 Television
Television holds a very dominant position in our lives. It is a young mass medium,
growing and developing fast to reach a very high level of sophistication. As it combines
visuals and audio, it lures young and old alike. In fact, its influence on the young is so
much that sociologists are apprehensive of its bad influence. It performs almost of the
functions of a media and does everything to fashion the behaviour of individuals and
groups.
Special television channels exclusively on sports and games, wildlife, round the clock
news bulletins, films, religious discourses and festivals, are on the increase. Almost all
events of public interest are telecast live to attract viewers and glue everyone to TV.
There is also fierce competition among the television agencies.
The types of expertise and special knowledge required to produce such captivating
programmes can be easily imagined. Programme designers, developers, scriptwriters,
technicians and technologists, artists and musicians, photographic artists,camerapersons
and many other specialists are involved in the whole process of telecasting.'
•
The basic function of TV is to produce a variety of programmes on carefully selected
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subjects and topics, of viewers' interest. Such programmes are produced and telecast
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by TV agencies through their multi channels. Programme production is the Media Persons
responsibility of networks, stations and programme production companies.
Distribution is the critical function of the network, using ground facilities and
transmission agencies.
Cable TV is another agencythat telecasts customer-oriented programmes that has
introduced a new dimension to telecasting. There is stiff competition among these
agencies to reach wider viewers.
In India TV agencies are growing fast, competing with each other. Doordarshan, Star
TV,Zee TV, and many other in English, Hindi and almost all other regional languages
with their specialised channels for different programmes are telecast round the clock.
Media specialists opine that the future of TV rests on the ability of audience to control
and use it for their own purposes. It is said that TV is in the market place and is being
reshaped by a variety of technological and social forces.
Self Check Exercise
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• 18.3.5 Motion Films
Entertainment movie films, documentaries and such others also are important
components of mass media .:These involve high technology and an array of persons
of various categories and intellectuals, actors and actresses with supporting casts,
camerapersons, make-up persons, sound experts, lyricists, music setters, orchestra
artists, illumination experts, editors, production experts, directors, and a host of
other categories of workers of various kinds. Shooting experts in studios with several
. settings and experts in outside shooting. The fmancial investments in these types of
media are almost astronomical and the market is highly competitive.
18.4 ADVERTISEMENTS
Advertising is defmed as paid dissemination of information through a variety of mass
communication media to motivate a desired action. Advertisements are not free, they
are to be paid for. Space is bought in the newspapers and periodicals or the print
media; time is bought on radio and TY. Through this payment for space or time,
information is disseminated. This is not information for the sake of information but for
the purpose of selling or helping to sell commodities and services or gaining acceptance
of ideas that may cause people to think or act in a desired manner.
Modem advertising has emerged as the handmaid of industry. It is an outgrowth of
mass production, mass market, mass distribution and mass communication. It keeps
trade and commerce moving and helps the growth of the economy by creating demand
for mass-produced goods and services.
Advertisements are an integral part of mass media, basically for the following three
reasons:
i) They provide substantial financial support for mass media and vice-versa; one
cannot survive without the other;
it) They are viewed by many as a significant industry, fast developing with dramatic
changes and challenges facing practitioners in the field, vis-a-vis mass media to
expand and innovate; and
iii) They are a pervasive part of modem culture, a medium for, among other things,
the construction of our images as well as of the society; mass media is perhaps,
the only avenue to achieve these objectives.
Advertising, publicity, propaganda, marketing are near synonyms with their own
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shade of difference in meanings. Information disseminated through these methods
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may occasionally be get distorted, exaggerated, overemphasised but their objectives Media Persons
are to persuade, influence, motivate and react favourably with regard to buying a
product and service.
The messages contained in advertisements are forms of communication that involve
creativity, persuasion and impact of the messages. Advertisements carry impersonal
messages paid for and controlled by a sponsor. Controlled means that the sponsor,
who pays for the advertisements messages, determines their content.
Most of the advertisements are consumer advertisements. But advertisements of
trade, business-to-business, corporate houses, are major part of the advertising
industry. International advertisements are becoming increasingly important as more
or more companies are engaging in global marketing through Internet and web
pages.
Advertisements have three major goals;
Q Advertisers are advertising to help them market their products and services;
ii) Advertising agencies are specialised companies that plan and execute advertising
campaigns for most advertisers. Their work includes creation of advertisements,
media planning and research; and
ID) Advertising, media carry advertising to consumers and are~jdependent on
advertising revenue.
Advertisements are conceived, given preliminary shape, altered and finally executed.
The entire work isa long process that includes situation analysis, objectives, strategies,
tactics and evaluation. The situation analysis includes research, leading to a definition
of the advertiser's problem. The objectives of advertisements can range from'
creating awareness to urging purchase, motivate and influence to accept a product
or a service. Strategies and tactics are the actions needed to achieve the objectives.
Evaluation is the process of assessing whether or not the campaign achieved' its
goals.
Advertising agencies choose the media through which advertisements can be featured.
Newspapers, periodicals and such other mass media appearing in print, give over
50 per cent of their pages to advertisements. This is particularly so in newspapers
those have a large circulation. Entertainment movies, videocassettes, radio and telecasts
and all other audio-visual media provide a proportionately long time for advertisements.
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It can be discerned that advertisements invariably require a variety of abilities and
skills of high quality.Among these, some of the moreimportant ones are: imagination
and creativity, ability to grasp consumer psychology, capability to design visuals 'and
write effective short scripts to carry the desired message; choose the right media
which would influence or motivate the viewers to buy a product or a service; assess
the impact of the advertisements, etc. In the case of audios and videos, duration of
. advertisements and if they are broadcasted or telecasted, the appropriate time of
presentation, etc. are important consideration.
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Information Intermediaries Self Check Exercises
as Sources of Information
8) What is advertisement?
9) Why are advertisements considered integral part of mass media?
10) State the three goals of advertisements.
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In all these, and even for more direct PR communication, the audio-visual media have
tremendous possibilities today. Radio and Tv, particularly with the numerous commercial
channels now available, provide opportunities for sponsoring programmes not only for
direct image building but also for social marketing. Social marketing, a term used to
relate marketing concepts, principles, techniques and skills, to ideas, value systems and
social causes -legitimate areas of public relations as experiences of social responsibility
of a corporate enterprise.
While advertisements promote marketing of goods and services, PR prepares the ground
for such activities. Communication experts and specialists are needed to help and
cooperate to communicate facts, opinions to gain attention and select effective modes
of communication closely working with users and apply their knowledge and feedback.
Although PR is often associated with business and corporate interest, as pointed out
earlier in this section, most areas of our society use PR as a way of maintaining and
adjusting relations with various types of public, including local, state and central
governments.
The different mechanisms through which public relations experts build up their contact
with the public, are through paper-print brochures, pamphlets, graphics materials, audios
and videos, radio broadcasts, TV programmes, photographs, stills and moving images,
filmstrips, motion pictures and cassette cartridges, floppies and such others. In all
these, the use of merging computer, communication and multimedia technologies gives
tremendous scope for providing the best kits.
12) What are the mechanisms through which public relations experts build up their
contact with the public?
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Information Intermediaries
as Sources of Information.
18 6 INFODl\JI" ,t'TION COMMUNIC ft,t'TION
ft1,..I..t'-
• This enjoins quality assurance on the products and services created or generated
by mass media;
• Newspapers, periodicals, TV and radio programmes and many other media
products of mass media have to operate within a strict time frame;
• This important factor necessitates some ofthe media persons to tune themselves
to write and work at great speed without compromising quality; this is particularly
an important factor of great value in terms of assessing their source credibility;
• The time element necessitates the media persons to keep their information ready
for use at a very short notice; hence their source of information has to be at their
finger tips;
• Media work is team work and every participant in them should fit into the team at
the right place, as the output is a co~on objective; and
• Media persons' expertise, experience and knowledge never get properly recorded
and hence, is not available easily. This factor alone is the legitimate reason for
tapping media persons as source of information.
We are presenting below a tabular statement of media persons of different categories in
relation to the communication components in which they predominantly function and
operate. Thelist enumerated in an alphabetical order of categories, is neither totally
exhaustive nor mutually exclusive. Some ofthe skills and functions may overlap.
Only broad categories of media persons are presented in the table. Each one ofthese
broad categories could have many sub-categories of special skills. For instance among
editors: there could be many subgroups such as special editors (news, sports and games,
feature articles); editors for different editions of dailies, periodicals and supplements;
cadres of editors like chief editor,joint, associate, sub-editors and assistant editors and
so on for specific duties and responsibilities, each having a special skill. The type of
media persons, skills required, functions to be performed, etc. have been mentioned
briefly in the respective sections in this Unit.
Table 18.1: Categories of Media Persons and the Relative Position in Media Channels
518 Rivers, William L.[ et al]. The Aspen Handbook on the Media. New York: Praeger.
1
Ward, Jeans and Katheleen, Hance A. Search Strategies in Mass Communication . Media Persons
. White Plains, N.Y: Longmans,
Biographical Sources, such as who's who, current biography, etc. throw useful
infoimation on eminent mass media persons. Primary, secondary and tertiary
periodicals on mass media and communication are listed in Ulrich International
Periodicals Directory, The Standard Periodicals Directory and The Indian Periodicals
Directory.
These directories are useful to identify titles of periodicals that are relevant to the
nature of enquiries. The primary periodicals would help to identify the names of
contributors with their institutional affiliations and other details about their positions
in the organisations that may indicate their expertise and experience in any special
field. The secondary and tertiary periodicals would also identify contributions.
Index to newspapers and current affairs' journals like Asian Recorder, Keessings
Contemporary Archives, and Facts on File would also assist in identifying names of
media persons, all with their change titles and in the electronic mode and websites.
These general sources may not, in most occasions, serve as the best sources for identifying
media persons. For example, if the nature of enquiry relates to identifying a scriptwriter
for a video programme, then direct contact will have to be made with video agencies
that produce video programmes to get in touch with the expert.
18.9 SUMMARY
In this Unit, we get a quick exposure to mass media and their components that include
predominantly the print media, radio, television, audio-visual products and motion
pictures. We study mass media to get a proper understanding of the value of experts
involved in mass media programmes and activities, as potential information sources.
The knowledge, expertise and vast experiences of mass media persons do not, in
general, get fully recorded. As they store their knowledge in themselves, they need to
be tapped to use them as sources of information pertaining to mass media and related
fields. As mass media deals with every subject of public interest, the media persons
may serve as valuable sources in different contexts of information service pertaining a
variety of subjects. Their expertise is useful to information professionals to adapt
or adopt the knowledge of mass media persons in marketing information products
and services.
The components of mass media - Print (that includes daily newspapers, popular
periodicals and bestsellers), Radio Broadcasting, Television, Cable TV and Satellites,
NV Products, and Modem films have expanded and grown fast with advances in
ICT and multimedia. We give a birds eye view of each one ofthe components of
mass media, their functions, scope and' development and to discern the type of
experts and professionals working in them. In the expansion and extension of mass
media, the impact ofthe converging ICT and multimedia technologies have been far
reaching. Mass media, being the most powerful instrument for shaping and moulding
public opinion on any issue, the contents of communication are extremely important
to have authenticity, reliability and user friendliness. The technologies provide a wide-
ranging choice to communicate messages, design and develop programmes to suit
the different target audiences.
Advertising and Public Relations are an integral part oftoday's mass media. These are
discussed in some detail to highlight their role in mass media. The type of persons
working in mass media and the channels in which they are associated is summarised in
a tabular statement.
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Information Intermediaries
as Sources of Information 18.10 ANSWERS TO SELF CHECK EXERCISES
1) Current awareness services have been designed and developed to bring to the
attention of research persons and others to the current research papers and related
ones on any subject. Almost similarly mass media brings to the attention of people
at large to current hurnan events activities of their interest.
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• The print media, primarily daily newspapers, popular periodicals, and such
others;
• Radio Broadcasting;
• Television;
• Motion Films.
3) The functions of mass media are to inform, influence, mould or shape, instruct,
entertain and sell information to large audiences.
9) Advertisements are an integral part of mass media, basically for the following
three reasons:
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• They provide substantial financial support for mass media and vice-versa; Media Persons
one cannot survive without the other; .
• Advertisements are viewed by many as a significant industry, fast developing
with dramatic changes and challenges facing practitioners in the field, vis-a-
vis mass media to expand and innovate; and
18.11 KEYWORDS
Forth Estate A group (here the Media) other than the usual
constitutional powers, like the legislative, executive and
judiciary of a state that wields influence in the politics
of a country.
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Information Intermediaries Mass Communication Information communicated to a large audience.
as Sources of Information
Mass Media Information communicated to a large audience using a
variety of ICTs, and digital technologies with great
effect.
Banerjee, Subrata (2002). Advertising as a Career. 2nd ed. New Delhi: National
, Book Trust.
· Gandhi, Ved Prakash (2004). Mass Media and Communication Strategies. 2nd
ed. New Delhi: Kamska Distributors.
Gorman, L. and Mclean, David (2003). Media and Society in the Twentieth
. Century.A Historical Introduction. Blackwell Publishing.
Hishbert, Ray Elden [et al]. (1991). Mass Media VI: An Introduction to Modern
Communication. New York: Longmans.
Newbold, Chris [et al]. (2002). The Media Book. London: Amold.
Publishers.
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