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Professional Performance - VC Resume Apr

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37 views3 pages

Professional Performance - VC Resume Apr

Uploaded by

api-741259126
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Objective

It is my aim to excel in whatever task I undertake to the best of my abilities using the working and
interpersonal skills that I have acquired. I also seek to bring that much needed spark of enthusiasm,
energy and optimism with me to whatever organization I am a part of. I believe I can be a very
great asset to your company.

Experience
May 2005-Present The Airport Authority Nassau, Bahamas

Engineering Assistant
Electronic Maintenance Department (2011)
 Provide Technical Support for the Access Control, CCTV, I.D. Room and
Information Technology Systems in Nassau and the Family Islands
 Provide Inter-Island Assistance to the Family Islands for I.D. Badging Protocols and
Reporting, as needed by the Government of The Bahamas
 Responsible for gathering, organizing and tracking the entire Access Control Systems
Software and Hardware Inventory
 Install and Uninstall Replacement Parts on the Access Control Units (Back-Up Batteries,
Advantech Boards, Expansion Boards and other ACU Unit Components)
 Install and Uninstall Switches, UPS and Printers
 Repaired and Adjusted Access Control Units (ACUs) as often as needed to ensure the doors are
working properly
 Perform routine chores, such as checking to see that the equipment and software is
working properly with a checklist
 Create and Manage Maintenance Check List
 Create and Manage Written and Oral Communication between Airport Authority (AA),
Nassau Airport Development (NAD), and any other entity as it relates to the Access Control
System
 Prepare Software and Hardware (RMA) Ticket Information for repair by factory
 Record Complaints, Assign Technicians, and follow through to completion
 Coordinate and Conduct Battery Checks for all Terminals (A, B & C)
 Trained the I.D. Room Staff how to Create, Link and Set I.D. Badge Templates using the
VDI System (I.D. Room 2nd Training - October 2013)
 Liaison for the Airport Authority with VDI (November 2012)
 VDI Factory Training – Ontario, Canada (2012)
 Trained the I.D. Room Staff how to use the VDI System and Printer for the Badging Area (July
2011); during this time the I.D. Room Training Manual and exam was created and issued to
each staff member
 Data Entry was completed for new and existing personnel in the VDI System along with
purging terminated personnel, as necessary
 Assisted with the VDI Access Control System in the I.D. Room by creating additional
templates and Access Levels
CCTV Surveillance Unit (2005)
 Project Manager of the Airport Authority Transition Team for Access Control I.D. Badge
Area (January 2010)
 Received Commendation from U. S. Customs & Border Patrol (USCBP) Allen-Smith
 Created 1,437 original templates for the VDI I.D. Badge Station at Lynden Pindling International
Airport
 Managed Eleven (11) persons with three (3) shifts to complete Transition Procedures and
Protocols for the New Terminals (A, B, & C)
 Certified VDI 3C Administrator – Local Training (2010)
 Certified Lenel On-Guard Administrator (August 2008)
Supervised three (3) persons on one (1) of four (4) shifts
 Promoted to CCTV Surveillance Supervisor (June 2007)
 Reports to the CCTV Surveillance Unit Manager
 Continually assess coverage capabilities with a view to recommending where improvements can
be made relative to the type, location and or positioning of cameras
 Assist with the scheduling of shifts, reports, log, etc.
 Ensures the smooth and efficient operation of the Surveillance Unit
 Maintains a thorough understanding of new systems, controls and equipment
 Supervises, directs the work of the operators and assists with their training, development and
performance evaluation

Aug. 2001-Feb. 2004 Florida Memorial University Miami Gardens, Florida


Student Assistant to the Vice President
 Provided support to ensure that municipal operations are maintained in an effective, up to date
and accurate manner, such as opening and distributing the mail, typing correspondence and
reports, etc.
 Maintained confidential records and employee files
 Provided receptionist skills, such as answered phones, screened and directed calls, greeted and
assisted visitors, and responded to inquires
 Prepared agendas for Board Meetings

Education

Jan. 2022-Present Bahamas Technical & Vocational Inst. Nassau, Bahamas


 Studying Information Technology Management Associates Degree in A. S.
CompTIA A+ Certified (Apr. 14, 2023)
OSHA 10-Hour Hazard Recognition for the General Industry Certified (Nov. 14, 2022)
CompTIA ITF+ Certified (Apr. 26, 2022)
Feb. 2017-Mar. 2017 Synergy Bahamas Nassau, Bahamas
 Certificate of Completion in CompTIA A+ Course
Date of Completion: Spring 2017

Aug. 2000-Jul. 2004 Florida Memorial University Miami Gardens, Florida


 Graduated with a B. S. in Management Information Systems
Date of Graduation: July 24, 2004

Sept. 1988-Jun. 2000 Inagua All Age School Matthew Town, Inagua, Bahamas
 Graduated Valedictorian with a Diploma

Additional Professional Activities

Oct. 1999-Nov. 2022


 Google IT Support Certificate earned for successful completion of five (5) Coursera
Courses (Nov. 28, 2022)
 Coursera Course Certificate of Completion for IT Security: Defense against the Digital
Dark Arts (Nov. 27, 2022)
 Coursera Course Certificate of Completion for System Administration and IT Infrastructure
Services (Nov. 27, 2022)
 Coursera Course Certificate of Completion for Operating Systems and You: Becoming a
Power User (Nov. 25, 2022)
 Coursera Course Certificate of Completion for The Bits and Bytes of Computer
Networking (Nov. 24, 2022)
 Coursera Course Certificate of Completion for Technical Support Fundamentals (Nov. 22,
2022)
 Participated in the National Cyber Security Strategy Development Workshop for the Inter-
American Committee Against Terrorism (CICTE) of the Organization of American States
(OAS) at the Police Headquarters (April 24-25, 2014)
 Trained at the Visual Defence Inc. Facility for Technical Maintenance (March 2012)
 Certified Administrator of the Visual Defence Inc. System (January 2011)
 Attendance Certificate for Lenel Training in Rochester, New York (August 2009)
 Attendance Certificate for Supervisor Training with Kenyatta Nairn (2008)
 Worked at National Insurance Board - Summer Training Program (July – August 2002)
 Worked at Bahamas Telecommunication Company - Summer Training Program (June - July
2002)
 Bahamian Ambassador at the World Parliament of Children in Paris, France (October 1999)

Technical Knowledge ______

Hardware Dell, HP, Sophos, Avaya, Switches, Desktops, Laptops, Printers, Fax
Machines, Scanners, Modems, Digital Cameras, Mobile Devices

Windows 11, Windows 10, Windows 8, Windows 7, Windows XP, Visual


Operating Systems Defence Inc. System (Access Control), Lenel System (Access Control),
Network Client System, American Dynamics Camera System, Integrated
Customer Management System (BTC), Customer Services System (BTC)

Software Ms-Office 95/97/2000/2001/2003, Internet Explorer, Electronic


Mail, Google Chrome

References Available Upon Request

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