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Assignment 6

The document discusses leadership, communication, and motivation theories. It covers Maslow's hierarchy of needs which categorizes needs into physiological, safety, love, esteem, and self-actualization. Managers can use this theory to understand what motivates employees and address higher order needs only after lower ones are met.

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shi88y1
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9 views

Assignment 6

The document discusses leadership, communication, and motivation theories. It covers Maslow's hierarchy of needs which categorizes needs into physiological, safety, love, esteem, and self-actualization. Managers can use this theory to understand what motivates employees and address higher order needs only after lower ones are met.

Uploaded by

shi88y1
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Assignment 6

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is
false.

1) An important aspect of leadership is influencing a group to achieve its goals . T

2) Despite the best efforts of researchers, it proved impossible to identify one set of traits that
would always differentiate leaders from nonleaders. T

3) Effective leaders do not need a high degree of knowledge about the company, industry, and
technical matters. F

4) A charismatic leader is likely seen as being self-confident and influential. T

5) People working for charismatic leaders are motivated to exert extra work effort but express
lower satisfaction. F

6) Charisma is an essential quality that leaders must possess to achieve high levels of employee
performance. F

7) Charisma is the ability to create and articulate a realistic, credible, attractive vision of the
future for any organization or organizational unit that grows out of and improves on the
present. F

8) If a manager clearly and articulately verbalizes instructions to a subordinate, communication


is said to have taken place. F
9) Communication does not only serve to inform; it can also act to control behavior. T

10) Formal communication can control behavior, but informal communication cannot. F

11) The communication process is susceptible to noise. T

12) A sender initiates a message by encoding a thought. T

13) In communication, the process of decoding is performed by the receiver. T

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers
the question.

1) Persons who are able to influence others and who possess managerial authority are termed
________.

A) entrepreneurs

B) leaders

C) organizers

D) visionaries

2) In which of the following cases has communication occurred?

A) Gary updates his blog regularly, even though no one reads it.

B) Brian attends all the Algebra lectures, but is unable to understand the subject.

C) Jen has sent an urgent e-mail to her Japanese colleague, but a translator is not yet available.

D) Ana tells her manager that she needs a new computer, but he says that the company can't
afford it.
3) George prepares a memorandum explaining the objectives of a newly created work team that
he is expected to manage, and makes sure it reaches each team member. He is involved in
________.

A) deciphering the message

B) organizational communication

C) lateral communication

D) decoding the message

4) Pat manages the customer care department of her firm. She is very happy with her team of
15 customer care executives who've all been consistently performing well. Customer feedback
was impressive and Pat is planning to give them good bonuses this time around. As a manager,
Pat believes it is important to let your subordinates know when you are happy with their work.
She does so, and also calls a meeting to discuss what they can do to improve further. Pat is using
communication for ________.

A) decision-making

B) negotiation

C) motivation

D) expressing emotion

5) The ________ element in the definition of motivation is a measure of intensity, drive, and
vigor.

A) persistence

B) conformance

C) energy

D) direction

6) The hierarchy of needs theory of motivation was proposed by ________, a psychologist who
proposed that within every person is a hierarchy of five needs.

A) Douglas McGregor

B) Frederick Herzberg

C) Abraham Maslow

D) David McClelland
7) In Maslow's hierarchy of needs theory, ________ needs form the lowest or foundational step
in the hierarchy.

A) social

B) physiological

C) esteem

D) safety

8) Theory X and Theory Y—two assumptions about human nature—were proposed by


________.

A) Frederick Herzberg

B) Douglas McGregor

C) Abraham Maslow

D) David McClelland

9) McGregor's Theory X assumes that employees ________.

A) need to be closely controlled to work effectively

B) enjoy work

C) seek out and accept responsibility

D) exercise self-direction

Answer the following question:


1) Write a short essay on Maslow's hierarchy of needs theory, describing the various needs and
describing how managers can use this theory to motivate employees.
Maslow's Hierarchy of Needs Theory: Needs are divided into five stages, from the most basic to
the most complex. Prior to addressing higher order requirements, people must first address
lower order needs.
—The person will no longer be motivated by met needs.
Understanding a person's position in the hierarchy is essential for motivating them.

20222001 /// Eyad ahmed refaat

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