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Module-1 Activity

The document provides instructions for an assignment on business processes. Students are asked to name a business process, provide its background, and list processes within it. They then choose one process to describe the step-by-step procedures.

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Pot-Pot Lobo
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10 views

Module-1 Activity

The document provides instructions for an assignment on business processes. Students are asked to name a business process, provide its background, and list processes within it. They then choose one process to describe the step-by-step procedures.

Uploaded by

Pot-Pot Lobo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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VISION

A dynamic,
Office of the College of Business Administration
competitive and
globally
responsive state
ACTIVITY FOR MODULE 1
university.
Subject
MISSION Code & : BPO 2 (Business Process Outsourcing 2)
Description
The University
shall provide Schedule : 07:00 - 10:00 AM (Sunday); 07 April 2024
excellent Semester : Second Semester
instruction, School Year : School Year 2023 - 2024
relevant and
responsive
research and INSTRUCTIONS:
extension
Name one (1) business process and provide its background. Then list all the processes within the
services, and business process. Choose one (1) from your list of processes then provide a step by step procedures.
quality-assured Place your output in a long size (8.5x13) bond paper. It must be encoded; font size: 10; font style: arial;
production spacing: 1.15pt. The submission date will be on 14 April, 2024 (Sunday); 10 AM to be submitted
through physically, during class hours. Note that this is an individual work/assignment.
competent and
highly motivated
human capital. FORMAT

QUALITY NAME OF STUDENT : MARK M. PALALON


PROGRAM : BPO
POLICY
COURSE : BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
Negros Oriental MODULE NO. : 1
State University
commits itself to
provide quality
instruction, PART 1
research, Business Process
extension services Set of activities or tasks that help companies produce consumer goods or services. A business process
and production as can be defined as a set of steps by which a company achieves its goals. It can be further defined as the
well as to comply process by which a company gets a customer to purchase its product or service.
with applicable
regulatory
requirements and
continual Background of the Business Process
improvement They help organizations identify and understand the actual work required to keep the
of its lights on and to achieve organizational objectives. They break that work into organized, repeatable steps
management that workers can follow to achieve consistent outcomes. Using repeatable steps to produce consistent
system. outcomes helps organizations to more accurately predict the resources they need, thereby lowering the
Approved in risk of over or under provisioning valuable resources. The consistent, repeatable nature of defined
BOR No. 8, business outcomes helps lower the risk of employees introducing workarounds or individualized steps that
2018Concept can cause disruptions, slow work and increase error rates. Being able to better measure the efficiency and
Embodied in
effectiveness of the individual steps within the process enables teams to identify and mitigate inefficiencies
ISO
9001:2015
and bottlenecks to improve performance; this is the foundation of continuous improvement. Teams are
(27-9-2018); better able to identify where technologies -- such as robotic process automation (RPA) -- can be used to
(05-08-2020) further boost effectiveness or efficiencies.

List of Processes with the Business Process


1) __HIRING____________________________________________________________________
ISO 9001:2015 2) __MANUFACTURING__________________________________________________________
Internalization
(30-10-2019)
3) __QUALITY CONTROL_________________________________________________________
ISO 9001:2015 4) __MARKETING_______________________________________________________________
Registration
(27-05-2019)
5) __CUSTOMER SERVICE_______________________________________________________
Remote
Surveillance
Certification PART 2
(05-05-2020)

Document ID Page1 of 2
Issue Date Issue Status
Reviewed & Authorized by OCBA Approved by OCBA
Process
a sequence of interdependent and linked procedures which, at every stage, consume
one or more resources to convert inputs into outputs.

Step by Step Procedures


1. __ GO TO YOUR BRGY. HALL
2. __ APPLY FOR A BRGY. I.D.
3. FILL OUT THE FORMS
4. GET YOUR REQUIRED PHOTOGRAPH FOR THE I.D. AND PASTE IT IN THE I.D. CARD
5. PAY FOR THE AMOUNT FEE
6. GO TO YOUR BRGY. CAPTAIN FOR THE SIGN
7. LAMINATE YOUR BRGY. I.D._

Document ID Page2 of 2
Issue Date Issue Status
Reviewed & Authorized by OCBA Approved by OCBA

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