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Veeam Iq Training Guide

The document provides information about Veeam training for partners. It outlines Veeam's training program, including online courses and certifications available through the VeeamIQ platform. It details requirements for different partner program tiers and competencies, including the number of Veeam certifications and courses partners must complete.
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100% found this document useful (1 vote)
380 views26 pages

Veeam Iq Training Guide

The document provides information about Veeam training for partners. It outlines Veeam's training program, including online courses and certifications available through the VeeamIQ platform. It details requirements for different partner program tiers and competencies, including the number of Veeam certifications and courses partners must complete.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ProPartner Training

April 2024

Guide

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Learning Introduction
Preparing our Data Protection partners to be trusted radical resiliency experts

Our mission is to empower every company in the world not just to bounce back from an outage or data loss, but to
bounce forward. We help organisations recover faster from data disruption so that they can keep their business running,
growing, and moving ahead with unstoppable momentum… no matter what happens.

A Veeam study showed the more a partner is trained the more they sell, and furthermore the faster they grow. Our
highest trained partners grow 60x faster than partners who have done no training.

At Veeam, we have designed a comprehensive training program that equips our partners to understand, sell, architect,
and implement radically resilient cybersecurity solutions and services for customers. This training guide outlines the
learning journey and education resources that are available to partners. Start learning today and prepare for success!

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Training Purpose and Structure
Veeam ProPartner training is designed with the simple idea ‘Your success is our mission.’ As a
ProPartner, partners have access to Veeam’s online training platform, Veeam IQ which provides:

Product and solution Partner Program and Customized and flexible


training including selling education learning paths
VMSP/VMTSP and
Professional training

Veeam IQ training, courses, and content are exclusive benefits for ProPartners and designed to increase
revenue potential by strengthening Veeam knowledge through a robust catalog of content on a user-friendly
platform.
© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Training Catalogue
Within the VeeamIQ platform, you can find a variety of asset types including, curriculums, online courses, materials and videos

• Curriculums - Structured collections of


training assets. They are meant to be
consumed as a package and can incorporate
many of the training types.

• Online courses - Comprehensive trainings with


specific user interactions and scenario-based
knowledge checks.

• Materials and videos – These are documents,


presentations, and embedded videos that
explore and explain certain concepts

Click here for the Veeam Training Catalogue

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Technical Professional Training and Certifications Overview
Backup & Recovery Cloud Service Provider Cybersecurity & DR

+ VMCA-SP
ARCHITECT VMCA
• Instructor-led training Launching
• Certifications awarded in 2024 + VDP-SE

Launching
in 2024
VMCE + VMCE-SP
ENGINEER

Learning journey
Learning journey
Learning journey

• Instructor-led +
on-demand training
• Certifications awarded

PROFESSIONAL
• Self-paced training
• Badges awarded

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Partner program – Training requirements
As part of the criteria to qualify for the various tiers within the Veeam ProPartner program, there are specific training requirements that need to be met. Please see the ProPartner Program
page on the ProPartner Portal for all the details. Where there is a requirement for VMSP / VMTSP, any of the learning streams can be completed to satisfy the requirement, specific badges
are used below as an example. For ProPartner Program Compliance the training is valid for 2 years from completion of VMSP / VMTSP Fundamentals. It is highly recommended to retake the
course every year or when the course content is updated.

Recommended training is VMSP / VMTSP

Required training is any VMSP x 1 and VMTSP x 1

x1
+ x1

+ + +
Required training is any
VMSP x 2, VMTSP x 2,
VMCE x 1. VMCA is
recommended.
x2 x2 x1 x1 recommended

+ + +
Required training is any
VMSP x 4, VMTSP x 4,
VMCE x 2, VMCA x1.

By invitation only x4 x4 x2 x1
© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Competency program – Training requirements
In order to get a Veeam competency, there are specific training requirements that need to be met. After you have achieved these training requirements, there
are also go-to-market requirements such as solution specific webpages, lead generation activities and more. Please see the program guide for all the go-to-
market details

= x2
+ x2
+ Any combination of 2 VMCE and / or VMCA

= x2
+ x2
+ Any combination of 2 VMCE and / or VMCA

= x2 + x2
+ Any combination of 2 VMCE and / or VMCA

= + +
x2 x2 Any combination of 2 VMCE and / or VMCA

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Sales Professional (VMSP)
and Veeam Technical Sales
Professional (VMTSP)
Start your selling journey

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Sales Training: Keeping it Simple

1 2 3

Choose what Differentiate


Master
is relevant to yourself and
the fundamentals
your business your company

VMSP on VeeamIQ

VMTSP on VeeamIQ

Partner training page on ProPartner portal

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
VMSP / VMTSP Updates for 2024
VMSP and VMTSP forms the baseline for partner training. This training is being updated to better equip our partners to maximize their Veeam sales potential
for 2024. Local translated versions planned for launch in May — German, French, Italian, Spanish, Portuguese (Brazil), Chinese (simplified, China), Japanese,
and Korean.

Veeam Foundational updated to Veeam Fundamentals – Course Container Protection


messaging has been updated with much more of a customer outcome updated to Kubernetes
focus. Content on Veeam Data Cloud has been added. Data Protection – Refreshed
This course does not have a badge, it must be completed as a content with a clear focus on
prerequisite to taking a specific learning stream and earning the Kasten and Kubernetes.
associated badge for that content. For example, VMSP Veeam
Fundamentals + VMSP Public Cloud = VMSP Public Cloud badge.'
.

Ransomware & DR updated Public Cloud – Training title


to Cybersecurity & DR – remains the same. All content
Provides a stronger focus on has been updated with the
cybersecurity, including latest messaging and product
updated product positioning updates.
and messaging.

M365 updated to SaaS – Cloud Service Provider – Training


This learning stream has title remains the same. The learning
expanded to cover M365, stream has been updated with the
Salesforce and Veeam Data latest messaging and product
Cloud. updates, including new Salesforce
and Veeam Data Cloud content.

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Reseller Sales and Pre-Sales Training and Badges
VMSP training
Badge
Choose learning stream

Complete VMSP Veeam Fundamentals training as a prerequisite to earning a VMSP badge for any of the VMSP learning streams.
For example: complete VMSP Veeam Fundamentals + complete VMSP Cybersecurity & DR = earn the VMSP Cybersecurity & DR badge. Earn a * Using Cybersecurity and DR as an example*
badge for each additional competency you wish to complete

VMTSP training
Badge
Choose learning stream

Complete VMTSP Veeam Fundamentals training as a prerequisite to earning a VMTSP badge for any of the VMTSP learning streams.
For example: complete VMTSP Veeam Fundamentals + complete VMSP Cybersecurity & DR = earn the VMTSP Cybersecurity & DR badge. Earn a * Using Cybersecurity and DR as an example*
badge for each additional competency you wish to complete.

Required for: All ProPartner membership levels Suggested for: All selling specialists positioning Veeam
Course details: Online. Includes foundation path with specializations in modular format. Estimated completion time: Average of 90 minutes

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
VCSP Training & Certification Structure

Sales Required to complete foundation module + minimum one learning stream Badge

Pre-Sales Required to complete foundation module + minimum one learning stream Badge

VMXP certification is now included in the VMSP and VMTSP curriculum.


Partners can achieve the VMXP equivalent by taking the Cloud Service Provider learning paths.
© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Professional
Training
Learning and equip yourself to design, configure, and implement
Veeam Cybersecurity solutions and services.

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Introducing Advanced Veeam Professional Trainings
These new technical learning modules have been created for Veeam Data Protection professionals to learn how to design, configure, and implement resilient Veeam solutions and services. These
modules were designed with input from partners who requested an advanced technical course to help professionals progress towards the VMCE certification. The Veeam Professional
Fundamentals module is a prerequisite before advancing to further learning streams. These courses take between 90 to 180 minutes to complete.

Choose learning stream


Badge
VCSP
Professional
Learning path
Requirement is to complete fundamentals plus one or more learning streams to be awarded a badge DRaaS badge used
an example
BaaS on Premises

Optional Training This training will enable you to implement a Backup as a Service (BaaS) offering leveraging Veeam
technology help customers meet the 3-2-1-1-0 backup rule while meeting SLAs for data recovery.

Choose learning stream


Badge
VVAR
Professional
Learning path Future Offering Future Offering
SaaS badge used an
Requirement is to complete fundamentals plus one or more learning streams to be awarded a badge example

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Technical Professional for Resellers
Design, configure, and implement Veeam solutions and services
This Professional level training goes into depth on some of the more technical aspects of Veeam’s product offering. These modules
enable you to select the solution area that you would like to learn about providing the most relevant and updated technical training to
enhance your expertise. These courses take between 90 to 180 minutes to complete, and you will be awarded a Veeam Professional
badge upon completion. This training will further elevate your status as a trusted adviser to your customers, expand your industry
knowledge and enable you to stay on top of evolving technology trends.

SaaS
Fundamentals Cybersecurity and Cloud Service Provider Public Cloud Kubernetes Data
Disaster Recovery The Veeam Professional Protection
This training is an introductory After completing this After completing this training training in SaaS promotes
course to the Veeam Data (Future Offering) training, service providers on public cloud you will have the understanding that a (Future Offering)
Platform. Through this will become familiar with a strong understanding of the
This training will enable software providers
professional training, you will installation and the core cloud-native backup
you to implement responsibility ends at
understand design decisions components required, solutions market and This Kubernetes
transparent and application uptime, leaving Professional training will
for deployment, become understand design decisions customer challenges. You will
actionable strategies for the customer responsible enable you to ensure the
familiar with installation and that must be made during a understand the overall
detecting suspicious for data loss avoidance. protection and mobility of
core components required, Veeam deployment, and capabilities of all Veeam
activities, protecting data Through this professional customers’ containerized
and design a Veeam backup perform backup and cloud-native backup
with immutable backup training, you can provide workloads and help future
solution using the 3-2-1 rule. replication with an solutions proof their cloud-native
options and rapidly protection against the risk
recovering backup data. understanding of of losing access and control strategy
Continuous Data Protection. over their most critical
processes.

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Technical Professional for Service Providers
Design, configure, and implement Veeam solutions and services
This professional-level training goes into depth on some of the more technical aspects of how to build Veeam-powered as a service
offerings. These modules enable you to select the solution area that you would like to learn about — providing the most relevant and
updated technical training to enhance your expertise. These courses take between 90 to 180 minutes to complete, and you will be
awarded a Veeam Professional badge upon completion. This training will further elevate your status as a trusted adviser to your
customers, expand your industry knowledge, and stay on top of evolving technology trends.

Optional Training
/ No Badge

DRaaS Off-Site Backup SaaS Public Cloud BaaS on-prem

This training will enable you to This training will enable you to This training will enable you This training will explore Veeam’s This training will enable you to
deliver a best-in-breed DR backup copies of data in a implement backup, restore and role in aiding and protecting public implement a Backup as a Service
solution with Veeam Backup & remote location, in the cloud or self-service capabilities to cloud. It will introduce (BaaS) offering leveraging
Replication to ensure off-premises, providing data protect customers’ critical fundamental aspects of a cloud Veeam technology help
customers remain resilient redundancy and protection Microsoft 365 data. network including crucial customers meet the 3-2-1-1-0
when the unexpected happens. against local disasters or data components and highlight critical backup rule while meeting SLAs
loss events. factors in a public cloud structure, for data recovery.
as well as Veeam backup features.

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Certified Engineer
(VMCE) and Veeam
Certified Architect (VMCA)
Drive new levels of technical excellence.

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
VMCE VMCE – Service Provider
Veeam Certified Engineer 2024 VBR v12.1 Veeam Certified Engineer – Service Provider
configure, manage and recover. • VMCE v11 certified or higher is a prerequisite for
• Four-day instructor led or on-demand — this certification
Lecture & Hands On Labs. • Course available on-demand in Veeam IQ
• Core skills to effectively configure, manage • Proficiency in implementing and delivering
and recover using Veeam solutions resilient BaaS & DRaaS solutions
• Completion of this course satisfies the Preparation for the VMCE-SP exam
prerequisite for taking the Veeam VMCE Exam (anticipated availability mid-late 2024)

To support your growth and compliance: To support your growth and compliance:

• VMCE Exam Revision • Tailored for Veeam Cloud & Service Provider Partners
• VMCE Practice Exams • Establishes you as a sought-after specialist
• Bridging course for V11 certified to upgrade to V12

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Useful Learning Links
VMCA
Veeam Certified Architect VBR v11: • Learning overview on ProPartner portal
Architecture & Design
• VeeamIQ learning catalogue
• Two days — workshop style for Senior
Engineers and Architects
• Access VeeamIQ
• Design like a Veeam Solution Architect
• Completion of this course satisfies the • More on VMSP / VMTSP
prerequisite for taking the Veeam VMCA Exam
• Find a Veeam Authorized Education center for
VMCE / VMCA classes
Class focuses on architecting and designing Veeam
solutions

• VMCA Practice Exam

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
VMSP / VMTSP Frequently asked questions
What’s new with the 2024 VMSP/VMTSP?

The VMSP and VMTSP has kept the learning stream format. The learning streams are solution-centric and not product-centric. In order to complete the training and
receive a badge, you will need to complete the VMSP 2024 Fundamental component and pass the test, and then complete one of the learning streams and pass the test.
The new training also includes content on the new Veeam Backup & Replication™ v12.1. VMSP/VMTSP 2024 remains a requirement of the Veeam ProPartner and
Competency programs. This training remains free of charge to all registered Veeam Partners.

How long is my VMSP/VMTSP valid towards my company’s Veeam ProPartner Program tier requirement?

There is a requirement as part of the Veeam ProPartner program for partners to have a certain number of trained VMSP/VMTSP employees within their organization.
When you complete VMSP/VMTSP Fundamentals and one learning stream your training will then count towards your company’s compliance. This compliance is valid for
2 years from the date of completion of the Fundamentals component. Fundamentals and a learning stream needs to be completed again within the 2 year period to
renew the validity of your training towards Veeam ProPartner Program compliance. We recommend that you renew your Fundamentals and learning stream training
every year or when the training is updated with new content.

If I am 2023 certified, how do I upgrade to the 2024 version(s)?

The course structure remains the same, however 3 of the learning streams have had a name change, whilst all courses have had their content updated. Here are the
updated courses

VMSP

VMTSP

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
VMSP / VMTSP frequently asked questions continued
What is the value in upgrading to the 2024 version if I already have 2023 certification?

Certifications are valid for a two-year period. However, there is tremendous value in learning about the most current Veeam products, solutions, use cases and
messaging in order to maximize opportunities with your customers. There is also content on the new Veeam Backup & Replication V12.1 included in the new training, as
well as much more in terms of product updates and enhancements.

Do I need to complete the VMSP Fundamentals every time I want to achieve a VMSP badge?

Once you have completed the Fundamentals module within either VMSP or VMTSP you will not be required to complete it again for each badge that you complete, as
long as it is within the learning stream. For example, if you complete the VMSP Fundamentals module and then complete the VMSP Cybersecurity & DR module and
acquire the badge, you can move on to complete the VMSP SaaS module, or any of the other VMSP badged modules without having to complete the VMSP
Fundamentals module again. This does change when the Fundamentals module is updated, you will be required to complete Fundamentals before moving on to a
learning stream every time it is updated.

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Technical Professional frequently asked questions
What is the purpose of this new training and who should be completing this course?

These new technical learning modules have been created for Veeam Data Protection professionals to learn how to design, configure, and implement resilient Veeam
solutions and services. The training provides a bridge towards VMCE. The learning streams are solution-centric and align with those of VMTSP which should be
completed first as a baseline prior to attempting Veeam Technical Professional. In order to complete the training and receive a badge, you will need to complete the
Fundamentals component and one of the learning streams. This training is free of charge to all registered Veeam Partners.

Does this training count towards my company’s Veeam ProPartner Program tier requirement?

There is no requirement to complete this training as part of the Veeam ProPartner program at this time.

Where can I find the training

Here are the links to the courses on VeeamIQ.

Veeam Technical Professional for Resellers

Veeam Technical Professional for Service Providers

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
VMCE / VMCA frequently asked questions
Where can I see the available courses?

The information for VMCE can be found here.

The information for VMCA can be found here

I am looking to attend a live VMCE training course, where can I find one near me?

Please click here to see where your closest Veeam authorized Training Centre is https://www.veeam.com/vmce-education-centers.html

VMCE coursework is now offered on-demand. Are there costs for this?

There is a cost for the on-demand course delivery for VMCE. It is best to determine which will be the right method of course delivery for you, either through a live
classroom style or the new On-Demand format.

Are there costs associated with Veeam training?

The full catalog of courses available through Veeam IQ are free of charge to all authorized ProPartners. VMCE and VMCA courses are available through Veeam
Authorized Education Centers at a cost.

Can I change my login information or update my profile?

You can change login information and update your profile on the ProPartner Portal by clicking on your name on the upper-left corner of the homepage.

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
VMCE / VMCA frequently asked questions continued
I have changed partner companies since becoming trained/certified through the system. Can my training be transferred?

Yes, to transfer your certification, please contact your Veeam Channel Manager. No additional actions are required.

How can I launch a course using my mobile device?

To do that, you should download the Cornerstone Learn mobile app.

▪ For iOS devices: https://apps.apple.com/us/app/cornerstone-learn/id970204620

▪ For Android devices: https://play.google.com/store/apps/details?id=com.csod.learning Then, follow these next steps:

1. Open the Cornerstone Learn mobile application.

2. Select option “Log in with SSO.”

3. Specify “Veeam” as the portal and the email address you used to register on the ProPartner Portal/Veeam. com as your username and press “Continue.” You will be
redirected to the “Single Sign-on” page.

4. Sign in using your Veeam credentials. For the best performance, please use your tablet, desktop or laptop computer Have a question or need additional support?
Open a support ticket here.

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
VMCE / VMCA frequently asked questions continued
Upgrade of certification

If you are trained or certified in VMCE v11, we recommend you complete the bridging course to v12 before sitting the v12 exam. If you have completed the v12 course, you
can sit the v12 exam.

Price

Please contact your closest Veeam Authorized Training centre for the latest course pricing.

When will the VMCA v12 course available?

VMCA v12 is planned to be launched in 2024. You can still sit the v12 exam if you have done the v11 course or been v11 certified.

Looking for more answers on VMCE? More information is provided here https://www.veeam.com/vmce-training-faq.html

© 2024 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
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