VIVIX-S 1417N (FXRD-1417NAW, 1417NBW) Service Manual.V2.1 - EN
VIVIX-S 1417N (FXRD-1417NAW, 1417NBW) Service Manual.V2.1 - EN
(FXRD-1417NAW / FXRD-1417NBW)
Contents
1. Instruction ......................................................................................................................................... 6
2. Product............................................................................................................................................. 14
3. System Configuration.................................................................................................................... 34
3.2 Diagram................................................................................................................................................... 37
3.2.1 Block Diagram ...............................................................................................................................................................37
3.2.2 Wiring Diagram ............................................................................................................................................................37
4. Settings ............................................................................................................................................ 50
5. Maintenance.................................................................................................................................... 63
6. Troubleshooting ............................................................................................................................. 71
6.1 Troubleshooting..................................................................................................................................... 72
6.1.1 Troubleshooting Guide ..............................................................................................................................................72
6.1.2 Fail to Turn the Detector On ..................................................................................................................................72
6.1.3 The Power Switch of SCU or Status LED is not worked ............................................................................72
6.1.4 The Power Switch of SCU Lite is not Working ...............................................................................................73
6.1.5 Communication Test is failed .................................................................................................................................73
6.1.6 The Active LED and Data LED of the Detector are blinking ...................................................................73
6.1.7 Errors in Detector LED ...............................................................................................................................................74
6.1.8 Rapid Consumption of Battery..............................................................................................................................74
6.1.9 Battery Pack or Installation Part of Battery is Getting Hot ......................................................................74
7. Information ..................................................................................................................................... 75
1. Instruction
Document Guide
Purpose of Use
Clinical Benefits of Product Use
Features
Product Use
This service manual explains how to use the VIVIX-S 1417N detector made by Vieworks, X-ray interface
unit, and other peripheral equipment. Use this manual to install, set up and manage the VIVIX-S 1417N
detector as well as understand its various functions.
1.1.1 Caution
If the user is not fully aquainted with this manual, the product can be malfunctioned or unsuspected
problem can be happened due to carelessness. To prevent any medical accidents, the user should fully
understand the instructions of this manual before operating this product.
This manual is intended for service engineers who install and set up the VIVIX-S 1417N detector.
1.1.3 Symbols
This product should be operated under the safety instructions with the warning or caution symbol in this
manual. It is important for you to read and understand the contents to operate the products safely.
This symbol is used to indicate a potentially hazardous situation that may cause death,
personal injury or substantial property damage if the instructions are ignored. Users
should be well acquainted with this symbol and the related contents.
Information
This symbol is used for indicating product related references and supplementary
information. Users are recommended to read the sentences with this notice carefully.
1.1.4 Notations
Bold Types
Words in bold indicate products terms, or the sentences which are needed to transmit clear meaning to the
customers.
1.1.5 Contact Us
You can download this manual from VDS (Vieworks Download System) website:
https://clouds.vieworks.com:5001/. To obtain an ID and password for manual download,
please contact the customer support team in Vieworks.
VIVIX-S 1417N is a digital flat panel detector that is used for screening and diagnosis of disease of injury.
This detector is intended for use by a qualified/trained doctor or technician on both adult subjects for
taking diagnostic radiographic exposures of the skull, spinal column, chest, abdomen, extremities, and other
body parts.
VIVIX-S 1417N is used to examine in patients with or suspected of muscle and bone injury, respiratory
diseases. It is intended for general patients such as adults, children, and infants, but all radiography should
be reviewed by a doctor in charge prior to beginning the examination.
The radiologist should use a proper technique considering the patient’s size to decrease the radiation dose
when he or she acquires diagnostic images.
1.2.3 Contra-Indication
Compared to X-ray exposure to a patient during X-ray imaging using this detector, the benefit of
diagnosing a patient's disease or injury is much greater. The digital flat panel detector has superior X-ray
image quality compared to the conventional analog film type and enables real-time image transmission
and image processing, so that the benefit is much greater in terms of ease of diagnosis and usability
compared to electrical risks that may occur.
1.4 Features
Since VIVIX-S 1417N detector is compatible with a conventional film cassette, it enables to replace the
analog radiographic diagnosis.
The new sensor with 140μm of pixel pitch produces high spatial resolution (approximately 7.9 Mega
pixels) digital images.
You can choose between two scintillator types (CsI and Gadox) of a detector provided by Vieworks.
The built-in wireless communication supports IEEE 802.11n/ac to acquire images without a wired
connection in anytime, anywhere.
Easily changes the settings of your detector using NFC tag.
Checks the connecting status and battery remains through the LED display.
Makes direct wireless communication with the built-in wireless AP function. (Inside APTM)
Makes quick application of various functions with the buttons on the side of the detector.
Supports the stable and reliable AED (Auto Exposure Detection) function. (AnytimeTM)
Designed as lightweight and thin with portability to allow easy exposure in anytime, anywhere.
Used the devices with cable connection (tether interface cable) depending on the using environment.
This chapter provides instructions about the use of the product, disposal and the liability limit of Vieworks.
1.5.2 Disclaimer
1 In no event shall Vieworks be liable for damage or loss arising from a fire, earthquake, any action or
accident by a third party, any intentional or negligent action by users.
2 In no event shall Vieworks be liable for damage or loss arising from any trial usage, or other usage under
abnormal conditions.
3 In no event shall Vieworks be liable for personal physical harm or property damage that is sustained
when the instructions of this manual are not followed.
4 In no event shall Vieworks be liable for any damage arising from moving, alteration, inspection or repair
the product by a person other than an authorized service engineers by Vieworks.
5 In no event shall Vieworks be liable for loss of image data for any reason while using this product.
6 Roentgenography, image processing, image reading, and image data storage must be performed in
accordance with the laws of the country or region in which the product is being used.
7 The user is responsible for maintaining the privacy of image data acquired from this product.
8 It is the responsibility of the attending physicians to provide medical care services. Vieworks will not be
liable for faulty diagnoses.
9 Specifications, composition, and appearance of this product may change without prior notice.
Disposal of this product in an unlawful manner may have a negative impact on health and on the
environment. When disposing of this product, therefore, be absolutely sure to follow the procedure that
conforms to the laws and regulations applicable in your area.
This symbol indicates that this product is not to be disposed with your household waste,
according to the WEEE Directive (2012/19/EC) and your national law.
This product should be handed over to a designated collection point, e.g., on an authorized
one-for-one basis when you buy a new similar product or to an authorized collection site for
recycling electrical and electronic equipment (EEE). Improper handling of this type of waste
could have a negative impact on the environment and human health due to potentially
hazardous substances that are generally associated with EEE. At the same time, your
cooperation in the correct disposal of this product will contribute to the effective usage of
natural resources. For more information on where you can drop off your waste equipment
for recycling, please contact your local city office, waste authority, approved WEEE scheme,
or your household waste disposal service.
*EEA: Norway, Iceland, and Liechtenstein
1.5.4 Trademarks
The name “Vieworks” and Vieworks logo are registered trademarks of Vieworks.
2. Product
This section gives an instruction about the product components and their specifications.
Product Components
VIVIX-S 1417N Detector
SCU Basic (FXRS-03A)
SCU mini (FXRS-04A)
SCU Lite (FXRP-02A)
Others
2.1.1 Detector
A deco sheet attached on the detector can be different depending on each client
company.
FXRS-03A (2.8kg)
SCU Basic
AC Power Cable
110V (3m, 1EA) / 220V (2m, 1EA)
FXRS-04A (1.2kg)
DC Power Supply
SCU mini (BPM060S24F10 / 24V)
AC Power Cable
110V (3m, 1EA) / 220V (2m, 1EA)
FXRP-02A (330g)
AC Power Cable
110V (3m, 1EA) / 220V (2m, 1EA)
You can choose one of the SCU models depending on the purpose of use.
SCU Lite does not support wireless connection. Be sure to use this product as wired
connections only.
FXRC-02A (0.8kg)
Charger
AC Power Cable
110V (3m, 1EA) / 220V (2m, 1EA)
2.1.4 Accessories
Cables
The design or the number of NFC cards can be different depending on each client
company.
The use of accessories and cables other than those approved and sold by Vieworks Co.,
Ltd. may result in increased release of electromagnetic waves or decreased stability of the
equipment.
Accessory equipment connected to the analog and digital interfaces must be certified
according to the respective IEC standards. All combinations of equipment must follow IEC
60601-1 system requirements.
Any person who connects additional equipment to the signal input or signal output ports
configures a medical system and is therefore responsible for ensuring that the system
complies with the requirements of the system standard IEC 60601-1.
Consult your sales distributor or manufacturer if you have any concerns.
2.2.1 Specifications
Item Specifications
Model FXRD-1417NAW (CsI) FXRD-1417NBW (Gadox)
Image Sensor TFT: a-Si (Amorphous Silicon)
FXRD-1417NAW : Csl: TI (Thallium doped Caesuim Iodide)
X-ray Scintillator Type
FXRD-1417NBW : Gd2O2S:Tb (Gadolinium oxysulfide)
Pixel Pitch 0.14㎜ (140㎛)
Field of View 14” x 17”
Active Area (H x V) 358.4㎜ × 430.08㎜
Active Array 2560 x 3072 pixels
FXRD-1417NAW: 355.04㎜ x 426.72㎜
Effective Area
FXRD-1417NBW: 358.4㎜ × 430.08㎜
FXRD-1417NAW: 2536 x 3048 pixels
Effective Array
FXRD-1417NBW: 2548 x 3060 pixels
Grayscale 16bit
Spatial Resolution Min. 3.5 lp/㎜
Image Acquisition Time (Wired) 1.5 sec.
Image Acquisition Time (Wireless) 3 sec.
Recommended Cycle Time 10 sec.
AED (Auto Exposure Detection)
X-ray Synchronization Control
DR Trigger (External line trigger)
DC +24V, Max. 1.0A
Rated Power Supply Wired: Powered by SCU with a tether interface cable.
Wireless: Powered by a battery pack (3,100 ㎃h x 2)
Power Consumption Max. 24W
Operating Time 8 hours (Capturing), 9 hours (Standby) - when sleep mode is off
Dimensions (H × W × D) 384.0㎜ × 460.0㎜ × 15.0㎜
Weight 2.9 kg (Including battery packs)
Wired: Gigabit Ethernet (1000BASE-T) via PoE (Power over
Image Transfer Ethernet)
Wireless: IEEE 802.11n/ac (2.4GHz/5GHz)
Data Transmission Rate (Wired) Max. 1Gbps
IEEE802.11n: Max. 450Mbps (MIMO 3X3)
Data Transmission Rate (Wireless)
IEEE802.11ac: Max. 1300Mbps (MIMO 3X3)
2.2.2 Functions
Side
Name Description
Tightens the tether interface cable.
A Tether Interface Connector
Used for wired connection between a detector and SCU.
B Tether Interface Holder Used for fixing and releasing a tether interface cable
LED display operation for checking detector status
C Function Buttons
Activates specialized functions
D AP ON /OFF Button AP ON/OFF Button : Turns on / off the AP mode
E Power Button Detector power button
AP Mode LED : Indicates On/Off status of AP mode
DATA LED (Blue) : Indicates data communication and
F Status LED transmission status
ACTIVE LED (Orange) : Indicates readiness status to work
POWER LED (Green) : Indicates power On/Off status
G Antenna for Wireless LAN Antennas for wireless communication (3EA)
Rear
Name Description
Indicates battery remains
A LED Display Indicates status of wired/wireless connection and information
Indicates direction of the image
B Handle A handle for carrying a detector
C NFC Contacts Contacting part of the NFC tag
D Lock Lever of the Battery Case Locks/Unlocks the case of the attached battery pack.
E Speaker Sound output when contacting the NFC tag.
D~G H
C
Image starting point (0.0) of this detector is located nearby the tether interface connector.
You canEchange the displayed direction of an image from the VIVIX Setup program, but
it does not mean that the starting point and direction of the original image are changed.
Item Specifications
Wireless standard IEEE 802.11n/ac
2.412 ~ 2.472㎓ (13 Channels)
Frequency range 5.18 ~ 5.24㎓ (4 Channels)
5.745 ~ 5.805G㎐ (4 Channels)
802.11n: Max. 450Mbps (MIMO 3X3)
Data transmission rate
802.11ac: Max. 1300Mbps (MIMO 3X3)
Modulation BPSK, QPSK, 16-QAM, 64-QAM, 256-QAM
2.4㎓: Max. 19dBm (per chain)
Transmission power
5㎓: Max. 18dBm (per chain)
Security WPA2-PSK
Antenna Dual Band Antennas (3EA, In-built)
2.3.1 Drawings
Unit: mm
2.3.2 Functions
Front Side
Rear Side
The P.E (Potential Equalization) port of SCU is used to maintain potential equalization
between SCU and another grounded system. Use the conductor that can be detached
without the use of a tool.
SCU mini synchronizes the image and X-ray signal as locating among the detector, workstation and the X-
ray generator. You can use the SCU mini directly when the power supplies to SCU mini after connecting it
under the VIVIX-S 1417N system environment.
2.4.1 Drawings
Unit: mm
2.4.2 Functions
Front Side
Rear Side
SCU Lite is a device that transmits images between a detector and a workstation by wired connection. You
can use the SCU Lite directly when the power supplies to SCU Lite after connecting it under the VIVIX-
1417N system environment.
2.5.1 Drawings
2.5.2 Functions
Front Side
Rear Side
2.6 Others
Check the recommended specifications by Vieworks first before buying the generator,
workstation and grid.
3. System Configuration
This section gives information about the various connection / configuration ways among the
detector, SCU, workstaton and X-ray generator.
You can figure out the most suitable way of system configuration through this instruction.
You can organize wired or wireless connection between the VIVIX-S 1417N detector and SCU. You can
also choose other connection ways suitable for the use environment in case of need.
The images and data are transmitted between the VIVIX-S 1417N detector and SCU by wireless
connection.
A battry pack should be installed in the detector to use it under the wireless configuration.
We recommend you to use the wireless connection method for the following cases.
When using the unfixed detector.
When the wired communication is in trouble by the interruption of cables.
The wireless connection is more freely to operate than the wired connection.
Use the wireless connection with a laptop computer to enhance mobility.
Be sure to operate the wireless commnunication between the detector and SCU within a
maximum of 8m.
Use of multiple WLAN devices within the same frequency band may interfere with each
wireless communication and cause a decline in transmission speed.
Do not cover or block the wireless module of the detector. Also, do not put any shielding
materials between the detector and SCU. Otherwise, the transmission speed or operable
distance may be reduced.
Connect VIVIX-S 1417N detector and SCU with a tether interface cable to make a wired configuration.
As the tether interface cable supplies power to the detector, a battery pack is not needed to be
installed in the detector.
We recommend you the wired connection method for the following cases.
When continuous power supply to the detector is needed.
When the detector is fixed in a bucky stand or on a table.
When you upgrade the detector firmware or change the inner configural information.
When you need the data communication to be faster than the wireless connection.
A battery pack in the detector is kept charging under the wired connection.
When two batteries are installed in the detector, only one of the two batteries is
charged. Charging is switched when the remaining charge of the battery is more than
10% of the uncharged battery.
The wireless communication module of the detector maintains its inactivation status
under the wired connection.
3.2 Diagram
DETECTOR
Auto
Exposure FPGA (TG) Battery
Trigger
Power Charger
Image Data Converter
Control Battery
GATE B/D
WLAN
PC Image Data Gigabit Ethernet Module
Switch
Data
Data Control
DC-DC DC INPUT
Network +24V
X-ray Generator Converter
Processor
Generator I/F
This section gives information about the configuration modes of VIVIX-S 1417N detector, SCU, workstation
and the generator.
SCU AP mode is the wireless connection method that connecting the detector with SCU as the center
wirelessly.
It is available to connect SCU and PC wirelessly. In this case, SCU and the detector
operate as AP (Access Point) and STATION respectively.
It is unnecessary to connect SCU and the generator with a generator interface cable if
you use AED mode of the detector.
Tether interface mode is the wired connection method that connecting the detector with SCU as the center.
Other connection ways of the tether interface mode are the same as the AP mode.
External AP mode is the wireless connection method that adding the external AP device instead of SCU.
Other connection ways of the tether interface mode are the same as the AP mode.
Be sure to check the specifications of external AP device when configuring the external
AP mode, since the wireless communication performance can be different by the
specifications.
Detector AP mode is the wireless connection method that connecting the PC (Workstation) with the
detector as the center wirelessly.
Since SCU is not used for configuring the detector AP mode, you can only use the AED
mode without a wired connection. (Cannot use the DR Trigger mode.)
This mode can be used when mobility and portability are needed.
When configuring the detector AP mode, be sure to check the specifications of wireless
module installed in the PC. The wireless communication performance can be different
depending on the specifications of the wireless module.
If the wireless connection cannot be made normally because of unexpected problems,
SCU can be needed to check the detector condition.
You can use the Stand-Alone mode without making a wired or wireless connection.
You should take images with the AED mode only when using the Stand-Alone mode.
(Cannot use the DR Trigger mode.)
The acquired images are stored in the internal storage of the detector in order and the
images can be transmitted to the PC after connecting the detector to the PC.
The transmitted images are removed automatically from the detector.
VIVIX-S 1417N detector provides AED and DR Trigger intertace as a generator interface way to acquire
images by detecting X-ray.
Mode Description
The detector detects X-ray exposure from the generator automatically and then performs
AED
image acquisition without any cable connection.
The detector and generator receive and send their signal to each other for image
acquisition.
DR Trigger SCU and X-ray generator should be connected with the generator interface cable.
DR Trigger interface is not supported in case you connect SCU Lite FXRP-02A) with
the X-ray generator.
If the VIVIX-S 1417N detector is used as the AED interface, you can acquire images without connecting the
generator to the detector with a generator interface cable.
Make sure to follow the operating environmental condition (Temp: +10℃ ~ +35℃).
Do not give impact to the product. If it receives strong jolt, unwanted images may be
acquired without the X-ray exposure because of the malfunction of the AED sensor.
You may not acquire images or horizontal artifacts may occur depending on the external
environment such as exposure condition, thickness of object or the use of grid.
When you set X-ray exposure area to the direction of the detector, the center of the
detector should be involved in the X-ray exposure area. Otherwise, you may not acquire
an image.
Connect the detector and X-ray generator with a generator interface cable, and then acquire images by
sending and receiving their signal.
EXP_REQ is a signal sent from X-ray generator to the detector for requesting exposure.
EXP_OK is an exposure ready signal from the detector to X-ray generator.
To configure the DR Trigger interface, SCU and the generator should be connected with a generator
interface cable. Connect the one end of generator interface cable to EXT_INF port of SCU, and then
connect the other end to the generator.
The engineer who understands about the X-ray generator device and interface technology
well should be in charge of the connection between the detector and generator interface.
The generator interface cable is connected differently depending on the trigger interface ways.
Each detector shares a signal signal by being connected with generators separately.
Up to three X-ray generators can be connected to SCU.
The connection of each detector and generator can be configured from VIVIX Setup.
You should comprehend about a detector and X-ray generator to make correct exposure.
Otherwise, X-ray can be exposed to the detector in different location.
The engineer who understand the generator device and interface technology should be in
charge of interface work between SCU and the generator.
EXT_INF port is D-SUB 15 pin female connectors of SCU, and used for the generator interface.
Since SCU mini has the EXT_INF 1 port only, one generator can be connected with it.
Up to three X-ray generators can be connected to EXT_INF1 and EXT_INF2 ports, and
each generator should be connected with a same channel.
There are Contact type (OPEN/ CLOSE) and TTL type (ON/ OFF) on the signal in/output
pin.
TTL type information
ON : VCC
OFF : GND
Current: 5 ㎃ ~ 10 ㎃
Voltage: 12 V ~ 24 V
When you plan to add interface using a user-defined pin, contact to the person in charge
of Vieworks.
4. Settings
This section gives information about the way of installation, setting, and diagnosis to use a
detector with SCU.
Product Installation
Device Setting
Diagnosis of Devices
1 If you use the DR Trigger interface, connect the one end of generator interface cable to the EXT_INF
port of SCU, and the other to the X-ray generator.
If you use the AED interface, a generator interface cable is not needed as the detector
operates by detecting X-ray automatically.
2 Connect one end of the LAN cable to one of the LAN ports of SCU, and the other to the LAN Card
Connector of workstation assigned for data transfer.
3 Stand the antenna of SCU upright.
4 To transmit image data using a tether interface, connect the one end of the Tether Interface cable to the
Port 4 or Port 5 of SCU and the other to the detector.
If you use the wireless communication method, a tether interface cable is not needed as
the image is transmitted wirelessly.
5 To supply power, connect the AC power cable to the AC power input port of SCU.
1 If you use the DR Trigger interface, connect the one end of generator interface cable to the EXT_INF
port of SCU mini, and the other to the X-ray generator.
If you use the AED interface, a generator interface cable is not needed as the detector
operates by detecting X-ray automatically.
2 Connect one end of the LAN cable to one of the LAN ports of SCU mini, and the other to the LAN Card
Connector of workstation assigned for data transfer. Stand the antenna of SCU mini upright.
3 To transmit image data using a tether interface, connect the one end of the tether interface cable to the
port of SCU mini and the other to the detector.
If you use the wireless communication method, a tether interface cable is not needed as
the image is transmitted wirelessly.
4 To supply power, connect the DC power cable to the DC power input port of SCU mini.
1 Connect one end of the tether interface cable to the detector, and connect the other end to PoE port of
SCU Lite.
2 Connect one end of the LAN cable to the LAN port of SCU Lite, and connect the other end to the LAN
card connector of workstation assigned for data transfer.
3 Connect the DC power adaptor to the power input port of SCU Lite.
When the LINK LED of SCU Lite lights up green, it means that the power is approved
normally.
The detector starts booting up when you turn on the power of SCU Lite.
Refer to <5.1Product Initialization> for the detailed information about the default setting
status of a detector.
If the power LED of the detector does not light up, check if the tether interface cable is
connected to the PoE port of SCU Lite correctly.
1 After connecting all devices, prepare the following softwares to set, calibrate and operate the detector /
SCU.
Software Description
VIVIX Device Driver (VDD) Image filter driver for acquiring images from a detector.
VIVIX Setup A program for setting and managing the detector / SCU.
It is not necessary to install VIVIX Device Driver and VIVIX Setup separately in case of
installing the VXvue program made by Vieworks.
1 After executing VIVIX Setup, access to the detector and SCU to set each device properly.
2 Perform detector calibration to acquire images suitable for the installation environment.
3 Take radiographic images to check if the shooting is conducted normally.
To change the all detector settings by using NFC tag at once, you need to register Preset Configuration
and set connection with the NFC tag to use from VIVIX Setup in advance.
If you already set the NFC tag, you can change it to the Preset Configuration by contacting it on the
contacting part of NFC located at the rear of the detector.
Refer to VIVIX Setup Operation Manual for the detailed information about the device
settings.
The device setting should be done by an engineer who understands the VIVIX Setup,
Windows system, wired/wireless network and the related technique. If not, an error could
occur while operating the detector, or the image quality could be affected.
Execute the VIVIX Setup program to check if threre is any problem to operate the detector / SCU after
installing and setting devices.
Diagnosis Items
Items Description
Image Diagnoses the acquired images.
Battery Pack Diagnoses the condition of a battery pack.
Wired/Wireless Communication Status Diagnoses the status of wired/wireless communication.
Wired/Wireless Communication Speed Diagnoses the speed of wired/wireless communication.
Self-diagnosis Diagnoses defects of a detector by self-diagnosis.
Set the devices and perform calibration again if any problem is found during the
diagnosis. Contact the person in charge of service if the problem is not corrected.
Refer to VIVIX Setup Operation Manual for the detailed information about the image
diagnosis.
You can also check the battery remains from VXvue or VIVIX SDK.
Refer to VIVIX Setup Operation Manual for the information about the battery diagnosis.
Since a battery pack is consumables which performance will be decreased as time passes,
make sure to check its life when you use it. If a battery pack has any problems, consult
service personnel in Vieworks.
11% ~ 30%
1
Low 1% ~ 10%
1 0% ~ 10%
Unknown 0
If the battery remains under 5%, the system warns low battery and the detector will be
turned off automatically after the battery is consumed for a specific period of time.
You can also check the communication status from VXvue or VIVIX SDK.
Refer to VIVIX Setup Operation Manual for the detailed information about the wireless
communication diagnosis.
The communication cannot run smoothly when the strength of wireless communication is
under the level 2. Therefore, it is required to check the surrounding wireless
communication status.
In case of using the detector under wireless communication, be sure to check the
communication status before starting to use the detector. If the status is bad, the speed
of acquiring images will be very slow or you may fail to acquire images.
Be sure to check the surrounding wireless communication to prevent communication
interference. If wireless communication module in the detector has any problems, contact
the service engineer in Vieworks.
1 Execute VIVIX Setup and go to the Information tab of the Diagnosis dialog.
2 Click on the Download button in Image Transmission Time and check image transmission speed of the
detector.
3 Click on the Start button in Throughput Measurement to check the data traffic per setting time.
Refer to VIVIX Setup Operation Manual for the detailed information about the
communication speed diagnosis.
Be sure to check the communication environment if there is any problem occurs in the
communication speed. Contact the person in charge of service if the problem is related to
the communication module of a detector and SCU.
4.3.5 Self-Diagnosis
1 Execute VIVIX Setup and go to the Self Diagnosis tab in the Diagnosis dialog.
2 Check the desired items to diagnose from the Test Case list.
3 Click on the Execute Test button to perform self-diagnosis.
4 Check the status and result of diagnosis for each item in the Result dialog.
Click the Save to File button to save the result of a diagnosis as a file and contact the
service engineer if any problem is found.
Voltage
Battery
Wireless
Sensor
Memory
IC
Wireless
Memory
IC
5. Maintenance
Product Initialization
Detector Power Save Function (Sleep)
Replacing the Fuse of SCU
If the connection status of system is not stable or setting value is not correct, user can initialize the
products.
1 Click on the Configuration button of SCU after running the VIVIX Setup program.
2 Click on the Factory Reset button in the Configuration dialogue.
3 Wait for SCU to be initialized and rebooted automatically.
4 Check whether SCU initialization is completed.
1 Click the Maintenance button after executing the VIVIX Setup program.
2 Go to Maintenance window > Maintenance tab and click the Factory Reset button.
3 Wait for the detector until it is rebooted automatically.
4 Click the Configuration button and check if detector initialization is completed.
1 Remove the tether interface cable and boot the detector with the battery attached.
2 Press and hold both the power button and AP button over 3 seconds.
3 Initialization will be conducted when orange LED is flickering, after that, the detector will be turned off
automatically.
4 Turn on the detector and check whether detector initialization is completed.
When processing the wireless initialization of a detector, only the detector’s network
information is initialized as a default value.
The battery pack can be comsumed slowly by using the power save function.
The power save function is operated only when the battery supplies power to the
detector. In other words, the power save function cannot be operated if a tether interface
cable supplies power to the detector.
Item Description
Normal The detector can be operated and take images at any time.
Sleep The detector cannot be operated. User can take an image by disabling the Sleep mode.
Shut Down The detector has been turned off. User can take an image after the detector is rebooted.
Item Description
Sets whether you use the sleep mode function of the detector or not.
Sleep If the detector is not used for the set time, it switches to Sleep mode if the Sleep function
is set. (Off / After 10min / After 15min / After 20min / After 25min / After 30min)
Sets whether you use the shut down function in the detector or not.
Shut Down If the Shut Down function is used, the detector will be turned off if the detector is not
used for the set time. (Off / After 30min / After 60min / After 90min / After 120min)
Refer to VIVIX Setup Operation Manaul for the detailed information about the power
save mode functions.
Item Description
Normal -
Sleep The detector turns to sleep mode if not used for the setting time (Sleep after).
The detector is turned off if not used for the setting time (Shutdown after) under the
Shut Down sleep mode. However, if the detector is not operated during the setting time when it is
not in the sleep mode, the detector will be turned off.
Item Description
Normal All status LEDs are turned on.
The Active LED (Orange) is blinking.
Sleep You can check the Sleep status from VIVIX Setup or VXvue.
VIVIX SDK notices the status of Sleep.
Shut Down All LEDs are turned off.
Item Description
Normal -
1 Turns off sleep mode from VIVIX Setup or VXvue
Sleep 2 Calls the function from VIVIX SDK to turn off sleep mode.
3 You can release the Sleep state by pressing the power button of the detector.
Shut Down Reboots the detector by pressing a power button on the detector.
Other Information
You can change the detector mode as AP by the two ways as follows.
This method can be used only when the detector is under the wireless communication
status without connecting a tether interface cable.
Refer to VIVIX Setup Operation Manaul for the detailed information about the
synchronization of wireless setting.
The description in the section is applicable to the SCU Basic model only.
There are 2 fuses attached on the SCU Basic for the purpose of electrical accident precaution, in case of
over current from external power input. Stop using the SCU immediately when the fuse is blown.
Fuse Information
Item Specifications
Model Littelfuse® 218002 (2EA)
Type Time Lag Cartridge Fuse
Amp Rating 2A
Voltage Rating 250V
Pull the plug out and turn all the devices off before changing the fuse.
First, resolve the cause why the fuse is blown. Replace the fuse to the one provided as an
option (1 set / 2 ea) or to the one with same specifications when the fuse is out.
Be careful not to touch both the patient and the fuse holder at the same time or let the
patient touch the fuse holder.
This product has lower breaking capacity type. So do not install the product at the
building power system which prospective short-circuit current is exceeding 35 A.
No. Description
Separate the fuse from the holder located power input port on
1
the back side of standard SCU by pulling the fuse holder.
6. Troubleshooting
6.1 Troubleshooting
When you encounter problems while using the equipment, search for the table below for the problem or
error messages and try the solutions.If the problem persists, turn off the detector and consult your sales
representative or a distributor. Please refer to the details of the following symptoms or error messages.
Category Description
Symptom Failed to turn the power of the detector.
The battery pack is attached wrongly.
Expected Causes The battery pack is discharged.
The battery pack or detector is broken down.
1 Attach a battery pack
2 Charge a battery pack
3 Check the result after getting rid of a battery and connect the tether cable.
Solutions
4 Replace other battery packs and check the result.
5 Replace other Detectors and check the result.
6 Replace the corresponding devices.
Category Description
The power switch of Basic SCU or SCU mini is not working.
Symptom
The status LED of SCU is not responding.
Power cable is broken down.
Expected Causes Errors in the fuse
Internal circuit is broken down.
1 Check the connection between AC power cable and SCU Basic / DC power cable
and SCU mini.
2 Turn off the power switch and turn it on again. Check a fan or the back side.
Solutions
3 Replace the fuse of Basic SCU. (refer to <5.4 Replacing the Fuse of SCU>)
4 Replace another SCU and check the result of it.
5 Replace corresponding devices.
Category Description
Symptom The LINK LED of SCU Lite is not working even when its power switch is turned on.
The power cable is broken down.
Expected Causes
The internal circuit is broken down.
1 Check the connection between DC power cable and SCU Lite.
2 Turn off the power switch and turn it on again. Check if the LINK LED of SCU Lite
Solutions
is working properly.
3 Replace SCU Lite to another one and check the result.
Category Description
Symptom Transmission error occurred, and the communication test is failed.
Network connection problem
Network setting problem
Expected Causes PC environment setting problem
Wireless environment environment problem
Errors in devices
1 Check the connection of network cable between Workstation and SCU.
2 Check if the accurate network cable is used or not. (CAT 5E or 6)
3 Set the network information of Workstation, SCU and detector again.
4 Check whole workstation environment again such as firewall setting and release
Solutions the power save mode.
5 Check surrounding wireless communication environment.
6 Reboot the detector and SCU again by processing initialization.
7 Replace the detector and SCU Basic to another ones and check the result of it.
8 Replace corresponding devices.
6.1.6 The Active LED and Data LED of the Detector are blinking
Category Description
Symptom The active LED and data LED are blinking while power LED is turned ON.
Detector registeration error
Expected Causes
Data transmission error
1 Turn on SCU again.
2 Check the network cable connection.
3 Check the workstation environment and network information again.
Solutions 4 Check if the surrounding wireless communication is good.
5 Check cable connection again when connected with tether interface cabel
6 Replace other devices and check the result of it
7 Replace corresponding devices.
Category Description
All LEDs of a detector are blinking.
Symptom
Two LED lamps of a detector are blinking and the remaining one is blinking slowly.
Expected Causes Internal hardware errors of a detector.
1 Reboot the detector and check the result.
Solutions
2 Replace the detector to another one.
Category Description
Symptom The fully-charged battery is consumed rapidly.
The performance of a detector is decreased by its length of use.
Expected Causes
In case of using a battery under in low temperature.
1 Replace a battery pack if it is used for a long time. (Battery pack is consumables.)
Solutions 2 Use a battery pack at room temperature. Charging capacity of a battery pack is
decreased in low temperature.
Category Description
Symptom A compartment for installing a battery pack is getting hot.
A battery malfunction
Expected Causes
Detector failure
1 Stop using a battery pack.
Solutions
2 Contact the service engineer in Vieworks.
7. Information
This section gives overview information for service and warranty of the product.
Service Information
Warranty
Revision History
The estimated product lifetime may be up to seven (7) years under the appropriate regular inspection and
maintenance.
In order to ensure the safety of patients, operating personnel and third parties, and to maintain the
performance and reliability of the equipment, be sure to perform regular inspection at least once a year. If
necessary, clean up the equipment, make adjustments, or replace consumables.
There may be cases where overhaul is recommended depending on the conditions. Contact your sales
representative or distributor for regular inspections or maintenance.
7.1.3 Repair
If a problem cannot be solved even after taking the measures indicated in Troubleshooting and contact
your sales representative or a distributor for repairs. Please refer to the name label and provide the
following information.
Model name
FXRD-1417NAW / FXRD-1417NBW
Serial number
9 digit-number on the product label
Explanation of problem
Describe as detailed as possible.
Performance parts (parts required to maintain the functioning of the product) of this product will be
stocked for seven years after discontinuance of production, to allow for repair.
7.1.5 Consumables
The following consumable can deteriorate because of its characteristics and structure. For purchase of
consumables, contact your sales representative or distributor.
Battery pack: FXRB-03A
7.2 Warranty
Vieworks Co., Ltd. follows the contract with each customer regarding the product warranty period. If any
such product proves defective during this warranty period, Vieworks at its option, either will repair the
defective product without charge for parts and labor, or will provide a replacement in exchange for the
defective product. In order to obtain service under this warranty, Customer must notify Vieworks of the
defect before the expiration of the warranty period and make suitable arrangements for the performance of
service. Customer shall be responsible for packaging and shipping the defective product to the service
center designated by Vieworks with shipping charges prepaid.
Vieworks shall pay for the return of the product to customer if the shipment is to a location within the
country in which Vieworks designated service center is located. Customer shall be responsible for paying all
shipping charges, duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure, or damage caused by improper or inadequate
maintenance and care. Vieworks shall not be obligated to furnish service under this warranty to repair
damage resulting from attempts by personnel other than Vieworks or its representatives to install, repair, or
service this product, to repair damage resulting from improper use or connection to incompatible
equipment or power source; or to service a product that has been modified or integrated with other
products when the effect of such modification or integration increases the time or difficulty of servicing the
product.
THIS WARRANTY IS GIVEN BY VIEWORKS WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER
WARRANTIES, EXPRESS OR IMPLIED. VIEWORKS AND ITS VENDOR DISCLAIM ANY IMPLIED
WARRANTIES OF MERCHANTABLILITY OR FITNESS FOR A PARTICULAR PURPOSE. VIEWORKS
RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE REMEDY PROVIDED TO
THE CUSTOMER FOR BREACH OF THIS WARRANTY. VIEWORKS AND ITS VENDORS WILL NOT BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF
WHETHER VIEWORKS OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH
DAMAGES.
There are no warranties which extend beyond the description mentioned in this document
Hwaseong Site
25-7, Jeongnamsandan 2-gil, Jeongnam-myeon, Hwaseong-si,
Gyeonggi-do, 18514 Republic of Korea
Telephone: +82-70-7011-6161
Homepage: http://www.vieworks.com