Business Plan Template Doc 2021 - DR Nilufa Khanom
Business Plan Template Doc 2021 - DR Nilufa Khanom
au
Business Plan template
A good business plan can help you secure finance, define the direction of your business
and create strategies to achieve your goals. The business.gov.au Business Plan template
steps you through the process of creating a solid, well-structured plan tailored to your
business.
New! Create your business plan on your tablet by downloading our free MyBizPlan tablet
app. Visit www.business.gov.au/apps now!
Copies of the latest version of this template and the guide can be downloaded from
www.business.gov.au/businessplan.
If you need further information, assistance or referral about a business issue, please
contact business.gov.au on 13 28 46.
Using this template
Before you complete this business plan template and start using it, consider the
following:
1. Do your research. You will need to make quite a few decisions about your
business including structure, marketing strategies and finances before you can
complete the template. By having the right information to hand you also can be
more accurate in your forecasts and analysis.
2. Determine who the plan is for. Does it have more than one purpose? Will it be
used internally or will third parties be involved? Deciding the purpose of the plan
can help you target your answers. If third parties are involved, what are they
interested in? Although don’t assume they are just interested in the finance part of
your business. They will be looking for the whole package.
3. Do not attempt to fill in the template from start to finish. First decide which
sections are relevant for your business and set aside the sections that don’t apply.
You can always go back to the other sections later.
4. Use the [italicised text]. The italicised text is there to help guide you by
providing some more detailed questions you may like to answer when preparing
your response. Please note: If a question does not apply to your circumstances it
can be ignored.
5. Download the Business Plan Guide. The business plan guide contains general
advice on business planning, a complete overview of the business plan template
and a glossary explaining the main terms used throughout this template.
6. Get some help. If you aren’t confident in completing the plan yourself, you can
enlist the help of a professional (i.e. Single Business Service, Business Enterprise
Centre, business adviser, or accountant) to look through your plan and provide you
with advice.
7. Actual vs. expected figures. Existing businesses can include actual figures in the
plan, but if your business is just starting out and you are using expected figures for
turnover and finances you will need to clearly show that these are expected figures
or estimates.
8. Write your summary last. Use as few words as possible. You want to get to the
point but not overlook important facts. This is also your opportunity to sell yourself.
But don’t overdo it. You want prospective banks, investors, partners or wholesalers
to be able to quickly read your plan, find it realistic and be motivated by what they
read.
9. Review. Review. Review. Your business plan is there to make a good impression.
Errors will only detract from your professional image. So ask a number of impartial
people to proofread your final plan.
For advice and examples on how to complete this template, please download the
business.gov.au Business Plan guide from www.business.gov.au/businessplan.
[Your Name]
[Your Title]
[Business Name]
[Main Business Address]
ABN: [ABN]
ACN: [ACN]
[Business Name]
Business Plan
The Business.......................................................................................................5
Business details............................................................................................5
Registration details........................................................................................5
Business premises.........................................................................................5
Organisation chart.........................................................................................5
Management & ownership..............................................................................6
Key personnel...............................................................................................6
Products/services..........................................................................................8
Innovation...................................................................................................8
Insurance....................................................................................................8
Risk management.........................................................................................9
Legal considerations......................................................................................9
Operations...................................................................................................9
Sustainability plan.......................................................................................11
The Market........................................................................................................12
Market research..........................................................................................12
Market targets............................................................................................12
Environmental/industry analysis....................................................................12
Your customers...........................................................................................12
S.W.O.T. analysis........................................................................................13
Your competitors.........................................................................................14
Advertising & sales......................................................................................15
The Future........................................................................................................17
Vision statement.........................................................................................17
Mission statement.......................................................................................17
Goals/objectives..........................................................................................17
Action plan.................................................................................................17
The Finances.....................................................................................................18
Key objectives & financial review...................................................................18
Assumptions...............................................................................................18
Start-up costs for [YEAR].............................................................................19
Balance sheet forecast.................................................................................20
Profit and loss forecast.................................................................................21
Expected cash flow......................................................................................22
Break-even analysis.....................................................................................23
Supporting documentation................................................................................24
Business Plan Summary (must not be more than 2 pages)
[Your business summary should be no longer than a page and should focus on why your
business is going to be successful. Your answers below should briefly summarise your
more detailed answers provided throughout the body of this plan.]
The Business
Business name: [Enter your business name as registered in your state/territory. If you
have not registered your business name, add your proposed business name.]
Relevant owner experience: [Briefly outline your experience and/or years in the
industry and any major achievements/awards.]
The Market
Target market:
[Who are you selling to? Why would they buy your products/services over others?]
Marketing strategy:
[How do you plan to enter the market? How do you intend to attract customers? How
and why will this work?]
The Future
Vision statement:
[The vision statement briefly outlines your future plan for the business. It should state
clearly what your overall goals for the business are.]
Goals/objectives:
[What are your short & long term goals? What activities will you undertake to meet
them?]
The Finances
[Briefly outline how much profit you intend on making in a particular timeframe. How
much money will you need up-front? Where will you obtain these funds? What portion
will you be seeking from other sources? How much of your own money are you
contributing towards the business?]
The Business (Total word limit is 3000)
Business details
Products/services: [What products/services are you selling? What is the anticipated
demand for your products/services?]
Registration details
Business name: [Enter your business name as registered in your state/territory. If you
have not registered your business name, add your proposed business name.]
Business structure: [Sole trader, partnership, trust, company.] (Do some research)
GST: [Are you registered for Goods and Services Tax? Date registered?] (Yes/no)
Licences & permits: [List all the licences or permits you have registered] – be specific
Business premises
Business location: [Describe the location and space occupied/required. What is the size
of the space you occupy/require? Which city or town? Where in relation to
landmarks/main areas? If you have a retail business, where are you in relation to other
shops? What is the retail traffic like?] –
Write 4 to 5 sentences
Buy/lease: [If you have purchased a business premises or are currently leasing, briefly
outline the arrangements. If you are still looking for a lease, outline your commercial
lease requirements and any utilities/facilities required.] – NOT RELEVANT
Organisation chart
[Outline your business structure in an organisation chart.]
Figure 1: Example Organisation Chart. (design/add as you need)
Details of management & ownership: [As the owner(s), will you be running the
business or will a Chief Executive Officer (CEO) be running the business on your behalf?
What will be your involvement? If it is a partnership briefly outline % share, role in the
business, the strengths of each partner and whether you have a partnership
agreement/contract in place?]
Experience: [What experience do the business owner(s) have? How many years have
you owned or run a business? List any previous businesses owned/managed. List any
major achievements/awards. What other relevant experience do you have? Don’t forget
to attach your resume(s) to the back of your plan.] (Team members experiences) 3 to 4
sentences for each member)
Required staff
[List your required staff in the table below.] (if you need to hire people)
Job Title Quantity Expected Skills necessary Date required
staff
turnover
Recruitment options -
[How do you intend on obtaining your required staff? Advertising in the local paper,
online advertising, and/or training current staff members?]
Cost of recruitment options ? – (every single cost will be included in your start-up cost)
[Are there any training programs you will be organising in the event you cannot find the
required skills? Are these in-house or external providers? What training will you as the
business owner/manager undertake to keep your skills current?]
[What procedural documentation will you provide to ensure the skills of staff are
maintained? Do you have an appropriate allocation of responsibilities? How are
responsibilities documented and communicated to staff? What internal processes will you
implement to regularly check that the current skills of staff members are still appropriate
for the business?] (5 to 6 sentences)
Market position: [Where do your products/services fit in the market? Are they high-
end, competitive or budget? How does this compare to your competitors?] – explain your
point of differentiation and be specific
Unique selling position: [How will your products/services succeed in the market where
others may have failed? What gives your products/services the edge?] Be specific
Pricing strategy: [Do you have a particular pricing strategy? Why have you chosen this
strategy?] – what are the startegies for pricing your product/service
Value to customer: [How do your customers view your products/services? Are they a
necessity, luxury or something in between?] (Very important)
Growth potential: [What is the anticipated percentage growth of the product in the
future? What will drive this growth?] (do some real research and check your
quantification of market)
Innovation
Research & development (R&D)/innovation activities
[What R&D activities will you implement to encourage innovation in your business? What
financial and/or staff resources will you allocate?] (Don’t forget to include the cost of R&D
in the financial section)
[How do you plan to protect your innovations? List any current trade marks, patents,
designs you have registered. Do you have confidentiality agreements in place?] (if
applicable)
Insurance (please check your national/state business organisation,
what types of insurance you need for your business) (Each business has
different needs for insurance) (Just write the name of the insurance if it is
applicable to your business) (Check the name of the insurance, it could be
different in your country)
Public liability insurance: [Provide details if you have public liability insurance? This
covers any third party death or injury.]
Product liability: [Provide details if you have product liability insurance? This covers
any legal action taken out as a result of injury, damage or death from your product.]
Business assets: [Provide details if you have insured your business assets in the event
of a fire, burglary, or damage? For example: building, contents, motor vehicles.]
Business revenue: [Provide details if you have insured your business in the event of
business interruption where you cannot trade because of a particular event and are
unable to make money?]
[Description of the risk [Highly Unlikely, [High, [What actions will you take
and the potential impact to Unlikely, Likely, Medium, to minimise/mitigate the
your business.] Highly Likely] Low] potential risk to your
business?]
[Description of the risk [Highly Unlikely, [High, [What actions will you take
and the potential impact to Unlikely, Likely, Medium, to minimise/mitigate the
your business.] Highly Likely] Low] potential risk to your
business?]
[Description of the risk [Highly Unlikely, [High, [What actions will you take
and the potential impact to Unlikely, Likely, Medium, to minimise/mitigate the
your business.] Highly Likely] Low] potential risk to your
business?]
[Description of the risk [Highly Unlikely, [High, [What actions will you take
and the potential impact to Unlikely, Likely, Medium, to minimise/mitigate the
your business.] Highly Likely] Low] potential risk to your
business?]
Legal considerations
[List the legislation which will have some impact on the running of your business. For
example: consumer law, business law, or specific legislation to your industry and in your
country.]
Write the Nameof the laws with year and detail the specifics as they relate to your
business
The name of the laws must be written in Italic with the relevant year of anacted
Operations
Production process (5 to 6 senstences)
[What is the process involved in producing your products or services. This process will
vary depending on your product or service. Here are some examples of questions you
may consider. Is there a manufacturing process? Who is involved in the process? Are
there any third parties involved? What is involved in delivering the service to your
customers?]
Suppliers (4 to 5 senstences)
[Who are your main suppliers? What do they supply to your business? How will you
maintain a good relationship with them?]
Plant & equipment – research current prices and these must be real one, please
don’t do any guess
[List your current plant and equipment purchases. These can include vehicles, computer
equipment, phones and fax machines.]
Equipment Purchase date Purchase Running
price cost
Inventory (as a start up business, what ever you will buy, that will be included
in the list)
[List your current inventory items in the table below. If you have a substantial inventory,
you may prefer to attach a full inventory list to the back of this business plan.]
Inventory item Unit price Quantity in Total cost
stock
Trading hours: [What are your trading hours? What are your expected peak trading
times? Which times do you expect to be more profitable? How will this change over
different seasons? How do your trading hours accommodate these changes?]
Be specific ( e.g. Monday to Friday: 9:00am to 5:00pm) Public Holiday: (Cloased? Open
hours)
Communication channels: [How can your customers get in contact with you? These
channels can include: telephone (landline/mobile), post box, shopfront, email, fax,
internet blog or social media channel.]
Payment types accepted: [What payment types will you accept. cash, credit, cheque,
gift cards, Paypal etc]
Credit policy: [What is your credit policy for customers/suppliers? How long is the credit
period? What are your collection strategies/procedures? What credit does your business
receive? What are the terms?]
4 to 5 senstences
Warranties & refunds: [If you manufacture certain goods, what are the warranty
terms? What is your business refund/exchange policy?]
Very short
Quality control: [Describe your quality control process. What checks or balances do you
have in place to ensure the product or service you offer is produced to the same
standard of quality? What steps do you take to meet product safety standards?] (very
important)
5 to 6 senstences
Memberships & affiliations: [Is your business a member of any particular industry
association or club? Do you have any affiliations with any other organisation?] If it is
applicable
[Describe the impact your business could potentially have on the environment. E.g. a
particular manufacturing process may contribute negatively on the local water supply.]
Do some research
[How does your environmental impact affect the local community? How can you engage
the community in minimising your impact?]
Risks/constraints
[List any risks/constraints to your business resulting from this environmental impact?]
Strategies
[What strategies will you implement to minimise/mitigate your environmental impact and
any risks to your business? Will you conduct an environmental audit? Have you
introduced an Environmental management system?]
The Market
Market research-
https://www.business.vic.gov.au/marketing-and-sales/increasing-sales-through-
marketing/doing-market-research
[What statistical research have you completed to help you analyse your market? Did you
use a survey/questionnaire? If so, you may like to attach a copy of your
survey/questionnaire to the back of this plan.]
What is the size of the market? What recent trends have emerged in the market? What
growth potential is available and where do you fit in? How will the market/customers
change when you enter the market?]
Your customers
Customer demographics
[Define who your target customers are and how they behave. You can include age,
gender, social status, education and attitudes.] (you need to do some research)
Key customers
[Identify your key customers. (These can be large consumers of your products or
individuals whose satisfaction is key to the success of your business.) How will you target
your products/service to them?] (you need to show the result of your survey)
Customer management
[How will you maintain a good relationship with your customers? What techniques will
you use? How will you keep your customers coming back? Have you introduced customer
service standards? Do you follow any particular code of practice?]
(very important)
[Business Name] Business Plan [YEAR]
S.W.O.T. analysis (please don’t forget to include this one) (you will lose marks)
[List each of your businesses strengths, weaknesses, opportunities or threats in the table below and then outline how you plan to address
each of the weaknesses/threats.]
Strengths (internal) Weaknesses (internal)
[e.g build on customer and brand loyalty] [e.g Cash flow problems]
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[Business Name] Business Plan [YEAR]
Your competitors
[How do you rate against your competitors? How can your business improve on what they offer?] How will you compete with your
competitors
[Competitor [When were [Number of [Estimated [Unique value to [What are your [What are your
name] they staff and/or percentage customers. E.g. competitor's main competitor's main
established?] turnover] of market convenience, strengths?] weaknesses?]
share] quality, price or
service?]
[Competitor [When were [Number of [Estimated [Unique value to [What are your [What are your
name] they staff and/or percentage customers. E.g. competitor's main competitor's main
established?] turnover] of market convenience, strengths?] weaknesses?]
share] quality, price or
service?]
[Competitor [When were [Number of [Estimated [Unique value to [What are your [What are your
name] they staff and/or percentage customers. E.g. competitor's main competitor's main
established?] turnover] of market convenience, strengths?] weaknesses?]
share] quality, price or
service?]
[Competitor [When were [Number of [Estimated [Unique value to [What are your [What are your
name] they staff and/or percentage customers. E.g. competitor's main competitor's main
established?] turnover] of market convenience, strengths?] weaknesses?]
share] quality, price or
service?]
[Competitor [When were [Number of [Estimated [Unique value to [What are your [What are your
name] they staff and/or percentage customers. E.g. competitor's main competitor's main
established?] turnover] of market convenience, strengths?] weaknesses?]
share] quality, price or
service?]
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[Business Name] Business Plan [YEAR]
[What strategies do you have for promoting and advertising your products/services in the next 12 months?]
Planned promotion /advertising type Expected business improvement Cost ($) Target date
[Print media advertising, online [How do you expect it will improve your business success?] [$] [Month/Year]
advertising, mail-out, giveaway, media
release, social media campaign or event.]
[Print media advertising, online [How do you expect it will improve your business success?] [$] [Month/Year]
advertising, mail-out, giveaway, media
release, social media campaign or event.]
[Print media advertising, online [How do you expect it will improve your business success?] [$] [Month/Year]
advertising, mail-out, giveaway, media
release, social media campaign or event.]
[Print media advertising, online [How do you expect it will improve your business success?] [$] [Month/Year]
advertising, mail-out, giveaway, media
release, social media campaign or event.]
[Who makes up your sales team? What sales techniques will they use? What tools/material will they use to help sell your
products/services? What sales goals/targets will they meet?]
(Be very specific with some percentage) 3%, 5% and other numbers
[Why do you have an advantage over your competitors? How will your products/services succeed in the market where others may have
failed?] (be specific)
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[Business Name] Business Plan [YEAR]
[e.g. Shopfront, [List all the [What percentage [What advantages are there of [What challenges do you
internet, direct mail, products/services sold of overall sales do using this channel for these expect to face using this
export or wholesale] via this channel] you expect to sell products?] channel? How will you
via this channel?] overcome them?]
[e.g. Shopfront, [List all the [What percentage [What advantages are there of [What challenges do you
internet, direct mail, products/services sold of overall sales do using this channel for these expect to face using this
export or wholesale] via this channel] you expect to sell products?] channel? How will you
via this channel?] overcome them?]
[e.g. Shopfront, [List all the [What percentage [What advantages are there of [What challenges do you
internet, direct mail, products/services sold of overall sales do using this channel for these expect to face using this
export or wholesale] via this channel] you expect to sell products?] channel? How will you
via this channel?] overcome them?]
[e.g. Shopfront, [List all the [What percentage [What advantages are there of [What challenges do you
internet, direct mail, products/services sold of overall sales do using this channel for these expect to face using this
export or wholesale] via this channel] you expect to sell products?] channel? How will you
via this channel?] overcome them?]
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[Business Name] Business Plan [YEAR]
The Future
Vision statement
[What is your business' vision statement? It should briefly outline your future plan for the business and include your overall goals.]
Mission statement
[What is your business' mission statement? I.e. how will you achieve your vision?]
Goals/objectives
[What are your short & long term goals? What activities will you undertake to meet them?]
Action plan – Project Plan 365 (MS Excel 2016 is very good option)
Please note: This table does not include sustainability milestones as they are listed in the sustainability section above.
Milestone Date of expected Person responsible
completion
[What are the business milestones that you need to complete starting from [When do you expect [Who is responsible for
today?] to complete them?] delivering this milestone?]
[What are the business milestones that you need to complete starting from [When do you expect [Who is responsible for
today?] to complete them?] delivering this milestone?]
[What are the business milestones that you need to complete starting from [When do you expect [Who is responsible for
today?] to complete them?] delivering this milestone?]
[What are the business milestones that you need to complete starting from [When do you expect [Who is responsible for
today?] to complete them?] delivering this milestone?]
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[Business Name] Business Plan [YEAR]
[List your key financial objectives. These can be in the form of sales or profit targets. You could also list your main financial management
goals such as cost reduction targets.]
In 3 to 6 moths
Finance required
[How much money up-front do you need? Where will you obtain the funds? What portion will you be seeking from loans, investors,
business partners, friends or relatives, venture capital or government funding? How much of your own money are you contributing
towards the business?]
[List your financial assumptions. These can include seasonal adjustments, drought or interest rates etc.]
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[Business Name] Business Plan [YEAR]
Insurances - $$$$$$
Maintenance _$$$$$$
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[Business Name] Business Plan [YEAR]
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[Business Name] Business Plan [YEAR]
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[Business Name] Business Plan [YEAR]
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[Business Name] Business Plan [YEAR]
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[Business Name] Business Plan [YEAR]
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[Business Name] Business Plan [YEAR]
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[Business Name] Business Plan [YEAR]
Break-even analysis
[Double-click the table below to enter your details or attach your own table. Refer to the Business Plan guide from
www.business.gov.au/businessplan for the calculations.]
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[Business Name] Business Plan [YEAR]
Supporting documentation
Attached is my supporting documentation in relation to this business plan. The attached
documents include:
[List all of your attachments here. These may include resumes, inventory list,
survey/questionnaire and/or financial documents, list of reference.].
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