A8 Electric Scooter

USER MANUAL
Contents

Product Features.................................................................. 2
Accessories......................................................................... 2
Specifications...................................................................... 3
Assembly............................................................................. 3
Charger Your Scooter............................................................ 4
How To Ride...................................................................... 5
Folding.................................................................................. 6
Unfolding............................................................................... 6
Phantomgogo APP... ........................................................... 7
Safety Precautions.............................................................. 8
Cleaning And Storage................................................... 12
..................................................12
Battery Maintenance..........................................................12
Environmental Protection.................................................. 13
After-sales Service............................................................. 14
Non-warranty Rule.............................................................. 14
Warranty Content.............................................................. 14
User Stub............................................................................ 15
Manufacturer Stub.............................................................. 16
Fault Code.......................................................................... 17

1
Product Features

Handlebar Accelerator
Folding hook
Brake lever

Front tube

Motor unit
Folding handle
Atmosphere light
Charging port

Function mode: Cruise mode, Pedestrian mode, Error prompt,

Light, Bluetooth, Lock.
Gear mode: The maximum speed limit is 4 mph for Gear L,
9 mph for Gear M and 15 mph for Gear H.

Speedometer : Remaining mileage will be displayed within

the first 6 seconds after powering on; the current speed is
displayed afterwards.
Battery indicator: Displays the remaining battery power;
flashes red when the power is 10%.
Switch button: Press to turn on, press and hold for 3 seconds
to shut down. When powered-on, press once to turn the light
on/off, and press twice to switch the gear mode.

Accessories

T-shape
User Manual Service Card Power Adapter Allen Key Screw

2
Specifications
Model A8
Net weight 33 lbs
Unfolded size 45.5×7.5×19 inch
Recommended age 12+
Recommended height 51~78 inch
Maximum load 220 lbs
Maximum speed 15 mph
Mileage 28 miles
Gradeability About 15%
Waterproof certification IPX5
Charging time About 5.5 hours

Over-charge, Over-temperature, Over-discharge,

BMS management
Over-current, Short circuit, Over-voltage
Brake system Manual disc brake + Electronic brake
Tire size 9-inch puncture-proof tubeless tires

Assembly
1. Pull the folding handle upwards until an audible click is heard,
then pull the folding handle confirming the lock is in place.
2. Manually connect the handlebar and data cable in the front tube.
Once connected, check if the scooter powers on normally.
3. Use the included 6 screws to fasten the handlebars. Further
tighten the screws by using the T-shape allen key.

1 2 3

3
Charge Your Scooter
1. The indicator light of the charger turns green when the
scooter is connected to the power supply.
2. When actively charging, the light should switch to red from
green.
3. After charging, the indicator light should switch back to green.

Plug the power adapter Fasten the rubber

into the charging port

Attention:
● Only use the original power adapter when charging.
● Keep away from children and animals when charging, and keep away from

● Do not charge or use the battery if it emits a peculiar smell, overheats or leaks.
● Do not open the battery pack or insert anything into the charging port as the
battery contains dangerous substances.
●
dry place, and fully charge it every 30 days.

4
How To Ride
1. Press the Switch button to turn the scooter on and check the
battery level. If the battery level is too low, please charge it
before riding.
2. Stand with one foot on the baseboard and kick off against
the ground with your other foot. The motor is active once the
speed of the scooter exceeds 2.5 mph.

3. While riding, place the other foot on the pedal and lightly
press the accelerator to engage the motor.
4. When steering or decelerating, release the accelerator and
use the brake lever to brake.

5
Folding
folding handle; fold the front tube clamp, align the folding hook
and put it into the hook fixing buckle; lift the front tube and

Unfolding
Remove the folding hook from the hook fixing buckle, straighten
the front tube, close the folding handle until there is a “click”
sound; flip the folding handle and confirm whether it is locked.

6
Phantomgogo APP
Scan QR code with your mobile phone to download and install the APP.

If the APP has been installed on your mobile phone, make sure
that the APP is the latest.

STEP 1
Press the button to turn on the scooter and then turn on the
Bluetooth function of your mobile phone.

STEP 2
APP Open the Phantomgogo APP. Please register/log in to your account
according to the app instructions.

STEP 3
On the APP homepage, select “Search the binding”. The

according to the prompt in the APP interface.

Zero Start / Non-zero Start Mode

1. Zero Start Mode:
.
2. Non- zero Start Mode:
After startup, the accelerator can be started only when the initial
speed is ≥ 2.5 mph with the help of feet.
3. The factory default of scooter is non-zero start mode.
7
Safety Precautions
1. Please carefully read the User Manual, which will assist in
explaining the basic working principles and provide tips on how
to best enjoy your scooter experience.
2. Please wear all appropriate safety and protective gear as
previously mentioned in the User Manual before operating the
scooter.
3. Always wear shoes, make sure to wear comfortable clothes.
4. Do not use any accessories or additional items not approved
by the manufacturer with the scooter. Do not try to open or
modify your scooter, as doing so will void your manufacturer
warranty, and may cause failure to your device leading to
serious bodily injury or death.
5. WARNING! Keep plastic covering away from children to avoid

and/or alcohol.
7. Do not operate the scooter when you are restless or sleepy.
8. Use your best judgment to keep yourself out of dangerous
situations with your scooter.
9. The scooters have a range of about 28miles and a maximum
speed of 15mph.
10. Do not turn sharply, especially at high speeds.
11. Do not abuse your scooter, doing so can damage your unit
and cause failure to the operating system leading to injury.
12. Do not drive in or near puddles of water, mud, sand, stones,
gravel, debris or near rough and rugged terrain.

even. If you encounter uneven pavement, please lift your

scooter over and past the obstruction.
14. Do not ride in dangerous weather: snow, rain, hail, sleek, on
icy roads or in extreme heat.
15. Do not ride in or near pools or other large bodies of water.
16. Traffic in the city has many obstacles to cross such as curbs
or steps. It is important to anticipate and adapt your trajectory
and speed to those of a pedestrian before crossing these
obstacles. It is also recommended to get out of the vehicle when
these obstacles become dangerous due to their shape, height or
slippage.
8
17. Do not attempt to ride over bumps or objects greater than 0.6
inch even when prepared and bending your knees.
18. PAY ATTENTION - look to where you are riding and be
attentive of the road conditions, people, places, property and
objects around you.
19. Do not operate the scooter in crowded areas.
20. Operate your scooter with extreme caution when indoors,
especially around people, property, and narrow spaces like
doorways.
21. Pay special precautions in dark environments; be careful
not to touch the brake disc.
22. Do not operate the scooter while talking, texting, or looking
at your phone.
23. Do not ride your scooter where it is not permitted.
24. Do not ride your scooter near motor vehicles or on public
roads.
25. Do not climb or travel down steep hills with your scooter.
26. The scooter is intended for use by a single individual, do not
attempt to operate the scooter with two or more people. Do not
carry anything while riding the scooter.
27. People who lack balance should not attempt to operate a
scooter.
28. Women who are pregnant or are preparing for pregnancy
should not operate the scooter.
29. Young children and the elderly should not operate the
scooter without proper instruction and supervision from a
certified scooter trainer.
30. At higher speeds, always take into consideration longer
stopping distances.
31. Do not step forward off your scooter.
32
33. Do not attempt any stunts or tricks with your scooter.
34. Do not ride the scooter in dark or poorly lit areas.

9
35 . Do not ride the scooter near or over potholes, cracks or
uneven pavement.
36
37. Do not exceed the maximum weight limit of 220 lbs.
38. Avoid driving the scooter in unsafe places, including near

39. Scooter users are recommended to be 12+ years and 55

to 78 inch tall.
40. Anticipate your trajectory and your speed while respecting
the code of the road, the code of the sidewalk and the most
vulnerable. Notify your presence when approaching a pedestrian
or cyclist when you are not seen or heard.
41. Walk when crossing protected passages.
42. In all cases, take care of yourself and others.
43. Do not divert the scooter beyond its intended use.
44. This vehicle is not intended for any sort of acrobatic use.
45. Caution, the brakes may become hot after use. Avoid touching
them after riding.
46. WARNING! It is recommended to preform periodic inspections
of the frame, fork and suspension attachments (if any).
47. Regularly check the tightening of the various bolted elements,
in particular the wheel axles, the folding system, the steering system
and the brake shaft.
48 . Do not modify or transform the vehicle, including the steering
tube and sleeve, stem, folding mechanism and rear brake.
49. For pneumatic tires, the recommended maximum tire pressure
is 45-50 psi.
50. WARNING! As with any mechanical component, a vehicle
is subject to high stresses and wear. The various materials
and components may react differently to wear or fatigue. If the expected
service life for a component has been exceeded, it may break suddenly,
therefore risking causing injuries to the user. Cracks, scratches and
discoloration in the areas subject to high stresses indicate that the component
has exceeded its service life and should be replaced.
51. The list regarding general maintenance can be performed by
the user themselves without a trained professional.

10
52. Do not place the scooter in a high temperature higher than
122F or a low temperature lower than -4F. Do not put the scooter
into a fire, otherwise it may lead to battery failure, overheating,
and even fire risk.
53. When not in use for more than 30 days, fully charge, store in
a cool, dry place, and fully charge every 30 days.
54. The equipment contains a radio transmitting module with type
approval code CMIIT ID: 2020DP3421; Do not use wireless devices
in places where the use of wireless devices is prohibited. Otherwise,
it may interfere with other electronic devices or cause other risks.
55. Take the time to learn the basics of the practice to avoid any
serious accident that can take place in the first few months.
56. Be sure to keep and read the instructions for your future
reference.

Cleaning And Storage

If there are stains on the surface of the scooter, use a soft cloth
and dip in a small amount of water to wipe; If there are stains
that are difficult to clean, smear them with toothpaste and brush
them repeatedly, then clean them with a damp cloth. If the plastic
parts of the body are scratched, use sandpaper or other abrasive
materials to polish them.

11
 Tips:
Do not use alcohol, gasoline, kerosene or other corrosive and
volatile chemical solvents to clean, otherwise it will seriously
damage the appearance and internal structure of the body. Do
not use pressurized water to spray and wash.

is tightly fastened during cleaning, otherwise electric shock or

serious failure may occur due to internal water flow. When not
in use, store in a dry and cool place indoors. Avoid outdoor
storage for a long time. Long-term sun exposure, overheating
and cold outdoor environment will accelerate the appearance
and tire aging of the scooter, and reduce the service life of the
scooter and battery pack.

Tire Inflation and Maintenance

The product uses puncture-proof tubeless tires, please check the
tire pressure carefully before riding, and ensure the tire pressure
is 45-50 psi. When the tire height sinks 20%-30%, it is time to
inflate. The recommended tire pressure is 45-50 psi after inflation,
and the tire should be inflated at least once every 2-3 months.
Regular inflation and cleaning of tire surface debris can prolong
the service life of the tire.

Battery Maintenance
1. Do not use battery packs of other models or brands, or else
there may be safety risks.
2. It is strictly forbidden to disassemble, squeeze, or puncture

(including heat sources such as stove, heater, etc.) or expose it

to an environment with a temperature higher than 122 .
3. Water entering the battery may cause damage to the

the battery is suspected of water entering, please stop using it

immediately and contact the after-sales service.
4. Do not touch the battery contacts, disassemble or puncture the
case. Avoid metal objects contacting the battery contacts, or else
it may cause short circuits, damage to the battery or

12
personal injury or death.
5. Avoid recharging after the battery is completely depleted, and
try to charge as soon as possible to prolong the service life of the
battery.
6. Only use the original power adapter when charging, or else

7. Please fully charge the battery before storing it after each

use, which will help to extend the battery life.
8. Do not place the scooter in an environment above 122
or below -4 (for example: in a car exposed to the sun in

9. When used at normal temperature, the batter y pack

can exert a higher range and performance; if used in an
environment below 32 , the battery life and performance will
decrease.

store in a cool and dry place, and fully charge it every 30 days.
11. Improper disposal of used batteries may seriously pollute
the environment. Please abide by local regulations when
disposing of the battery pack. Do not throw away the battery
pack in order to protect the natural environment.

Environmental Protection
This product contains battery or recyclable electronic waste,
and the built-in rechargeable battery contains substances that
may pollute the environment. When disposing of the product,
please do not pile it with general household waste, but hand it
to the electronic waste collection point designated by the state,

13
After-sales Service
This product strictly implements the relevant laws and regulations
from the date of purchase:

● For problems within 1 month of ownership, users can opt

for a replacement scooter.
● For problems within 12 months of ownership, users can abide
by the general 1-year parts warranty.

Attention:
You are advised to keep the packing case for at least 1 month
from receiving the product.

Non-warranty Rule
Warranty services cease to apply in any of the following cases:
● No warranty voucher or beyond warranty period.
● Product damage ascribed to the failure in using,
maintaining and keeping the product as per the manual.
● Damage ascribed to unauthorized dismantling and
repairing.
● Damage ascribed to excessive force.
● Normal fade and consumption in normal use.

Warranty Content
Type Parts Times

Frame, Hub Motor, Auxiliary Hub, Handlebar, Hood

Main Parts Cover, Front Fork Cover, Folding Riser Set, Mechanical 12 Months
Brake Line

Accessories Battery, Charger, Dial, Headlight, Taillight Brake lever, 6 Months

Instrumentation, Controller

Handlebar Grip, Front/Rear Tire, Front Fender, Rear

Wearing
3 Months
Accessories Kickstand, Rubber Plugs, Frame Bottom Covers, Motor

Light, Instrument Cover, Hook

14
 User Stub

User information (Please fill in the real information. User

information will only be used for after-sales warranty services).

User name： Phone number：

E-mail： Postal code：

Address：

Product information

Product name： Model：

SN code： Color：

Date of manufacture：

Service： Return Replace Repair

Fault phenomenon:

Signature of repairer：

Date of acceptance：

15
 Manufacturer Stub

User information (Please fill in the real information. User

information will only be used for after-sales warranty services).

User name： Phone number：

E-mail： Postal code：

Address：

Product information

Product name： Model：

SN code： Color：

Date of manufacture：

Service： Return Replace Repair

Fault phenomenon:

Signature of repairer：

Date of acceptance：

16
Fault Code

Description of Corresponding
Code Solution
Fault Content Parts
Undervoltage, Please charge in time.
E0 low battery Battery

Overvoltage, Needs to unplug the

E1 too high battery charger. Battery

E2 Controller Fault Controller needs to be Controller

replaced.

E3 After 15 minutes of
shutdown, restart to confirm
MOS Tube Fault whether the fault is resolved; Controller
if not, the controller needs to
be replaced.
Check the connection line
04 between the controller and
Hardware the display, if the connection Controller /
Communication is normal, but the fault is Display
Fault not resolved, please call the
manufacturer.
Check the Hall wire between
05 the controller and the motor.
If the connection is normal, Motor
Hall Fault but the fault is not resolved,
the motor needs to be
replaced.
Check the accelerator
06 shift connection cable, if
Accelerator Fault the connection is normal, Accelerator
whether the fault is resolved;
if not, replace the shift.

17
 Description of Corresponding
Code Solution
Fault Content Parts
Check the brake lever
connection line, if the
connection is normal,
E7 Brake Lever Fault whether the fault is resolved; Brake Lever
if not, the brake lever needs
to be replaced.
Shut down for 5 minutes,
08 OCP Protection then restart to confirm Controller
whether the fault is resolved,
if not, replace the controller.
Shut down for 5 minutes,
09 Motor Fault then restart to confirm Motor
whether the fault is resolved,
if not, replace the motor.

18
Contact us via email [email protected] or call us at (888)-780-1685 if you
need replacement parts, or have any questions.
We will reply within 24 hours.