Student Assessment

Task
BSBOPS601 –DEVELOP AND IMPLEMENT
BUSINESS PLAN

Student Name:

Student ID:

BSBOPS601 Develop and Implement Business Plan I Novus Education I RTO CODE 45082 I CRICOS CODE 03966K
 First published 2021

Version 2.1

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BSBOPS601 Develop and Implement Business Plan I Novus Education I RTO CODE 45082 I CRICOS CODE 03966K
 Content
s
Introduction 4
Assessment Task 2: Project Portfolio 8

Assessment Task 2: Checklist 17

BSBOPS601 Develop and Implement Business Plan I Novus Education I RTO CODE 45082 I CRICOS CODE 03966K
 Introductio
n
The assessment tasks for BSBOPS601 Develop and implement business plans are outlined in the
assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge
that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow
the advice provided in the Business Works Student User Guide. The Student User Guide provides
important information for you relating to completing assessment successfully.

Assessment for this unit

BSBOPS601 Develop and implement business plans describes the skills and knowledge required to
lead a business operation that covers the steps required to develop and implement business plans.

For you to be assessed as competent, you must successfully complete two assessment tasks:

● Assessment Task 1: Knowledge questions – You must answer all questions correctly.

● Assessment Task 2: Project – You must work through a range of activities and complete a project
portfolio.

BSBOPS601 Develop and Implement Business Plan I Novus Education I RTO CODE 45082 I CRICOS CODE 03966K
 Assessment Task 2: Project
Portfolio

Information for students

In this task, you are required to demonstrate your skills and knowledge by working through several activities
and completing and submitting a project portfolio.
You will need access to:

● a suitable place to complete activities that replicates a business environment including a meeting
space and computer and internet access

● your learning resources and other information for reference

● Project Portfolio template.

● Simulation Pack (if using the case study) or a pre-existing Strategic Plan, business plan or
Operation Plan (if using your own business).
Ensure that you:

● review the advice to students regarding responding to written tasks in the Business Works
Student User Guide

● comply with the due date for assessment which your assessor will provide

● adhere with your RTO’s submission guidelines

● answer all questions completely and correctly

● submit work which is original and, where necessary, properly referenced

● submit a completed cover sheet with your work

● avoid sharing your answers with other students.

Assessment information
i
Information about how you should complete this assessment can be found in Appendix A of
the Business Works Student User Guide. Refer to the appendix for information on:

● where this task should be completed

● how your assessment should be submitted.

Note: You must complete and submit an assessment cover sheet with your work. A template
is provided in Appendix B of the Student User Guide. However, if your RTO has provided
you with an assessment cover sheet, please ensure that you use that.
 Activities
Complete the following activities:

1. Carefully read the following:

This project requires you to develop and implement a business plan. As part of the
assessment you, you will:

● analyse and research the aspects of your business relevant to the business plan

● write a business plan

● implement the business plan

● monitor, evaluate and respond to performance relating to the business plan.

Vocational education and training is all about gaining and developing practical skills that
are industry relevant and that can help you to succeed in your chosen career. For this
reason, we are giving you the choice to base this project on your own business, one you
work in or are familiar with, or you can use the case study provided. This will mean that
you are applying your knowledge and skills in a relevant, practical and meaningful way
to your own situation!

If you are using the case study business, all relevant information for you to
complete this assessment can be found in the Simulation Pack.
If you are basing this assessment on your own choice of business or work area, make
sure you have access to all required information (read through the requirements in the
green boxes below for further information). Speak to your assessor to get approval if
you want to base this on your own business.
You will be collecting evidence for this unit in a Project Portfolio. The steps you need
to take are outlined below. Before you begin, complete page 4 of your Project Portfolio.

Start working on Section 1 of your Project Portfolio. Steps 2 and 3 form part of Section 1.

If you are basing this assessment on your own business, you need access to at least one pre-
existing Strategic Plan, business plan or Operational Plan. The plan should provide information
about the business vision, mission, values, objectives, goals, financial targets, management
arrangements and marketing approaches.

2. Plan to develop a business plan.

Research and analyse your business in preparation for developing a business plan. To do
this, you need to:

● describe the legislative and regulatory requirements relevant to developing

your business plan and explain how they are relevant to your role
 ● describe the organisational requirements relevant to developing your business plan,
including:
o pre-existing strategic, business and/or operational plans
o existing business vision, mission, values, objectives, goals, financial
targets, management arrangements, marketing strategies and pricing
structures
o other organisational requirements (such a templates etc.)

● research the market requirements for your business’

products/services/programs (include mathematical information in your
research)

● research information relevant to the competitors of your business and

business plan (include at least one competitor and include mathematical
information in your research)

● research other industry-related information

● analyse your business and its objectives (consider the research you’ve done on the
vision, mission, values, objectives, goals, competitors, financial targets,
management arrangements and marketing approaches).

Examples of mathematical information related to the market and competitors may

i
include:

● price options for products or services

● labour costs

● resource costs

● number of competitors

● percentage market share of competitors

● number of customer reviews and ratings.

3. Propose performance and productivity targets.

Propose performance objectives and measures for three key aspects of your
business (include at least one financial indicator such as revenue).

Examples of key aspects include:

i
● staffing

● logistics

● manufacturing
● financial processes

● marketing
4. Develop performance objectives and measures in consultation with others.
 ● facilitate group interaction

● influence the direction of the outcomes of the meeting

● present information/seek advice (using appropriate language, listening to the

views of others, asking questions to clarify and confirm understanding).

This meeting should take 20 to 30 minutes.

i
If you are basing this assessment on your own business, this meeting may take place
with actual people who work for/are associated with your chosen business.
Alternatively, your assessor may play the role of one or more team members.
Speak to your assessor if you require a role-play interaction.
If you are using the case study business, you will participate in this meeting in a round-
table type discussion. First, each student will have a chance to summarise their proposed
productivity and performance targets. Then, each student will have 5 minutes to lead the
meeting in the role of the Operations Manager while the other students play the roles of
the two Owners and Administrative Manager. At the end of the meeting, all role-play
participants must agree on the productivity and performance targets of the business plan,
including financial indicators.

This can either be viewed in person by your assessor or you may like to video record the
session for your assessor to watch later. Your assessor can provide you with more details
at this step. Make sure you follow the instructions above and meet the timeframes
allocated. If this session is not viewed in person by your assessor, you will attach proof
of the meeting to Section 2 of your Project Portfolio.

After your meeting, summarise the business plan performance and productivity
targets agreed to during your meeting.

5. Develop a business plan.

 i Skilled labour involves work that requires skills that have usually been trained for,
such as Trainers, Accountants, Mechanics, Project Leaders, Human Resources
personnel etc.
The text of your business plan should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
Use the template provided in the Project Portfolio. However, if your business has its
own template, use that instead.

6. Communicate the business plan.

7. Confirm that skilled labour is available to implement the plan.

8. Report system failures or variances promptly.

 Report the variance to all relevant people promptly, indicating what your response to the
situation is.

If you are using the case study, your cleaning staff were exposed to COVID-19 while
i
attending an informal work function at a nearby restaurant. Draft three emails showing a
prompt response to the situation. The first email should be to all customers to explain
the situation, apologize for the inconvenience and offer a goodwill gesture (such as a
discount or a free carpet clean). The second email should be to the Directors to explain
the situation and outline your communication strategy. The third email should be to the
cleaning staff to empathise and help if
required.

9. Report on key aspects of the business.

10. Update your business plan to address variances and refine performance indicators.

11. Share your report and updated business plan with relevant stakeholders.
 You may assume your business plan and report are attached to the email.
i
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.

12. Test your performance measurement systems and refine if required.

13. Address underperformance.

 your assessor or you may like to video record the session for your assessor to watch
later. Your assessor can provide you with more details at this step. Make sure you
follow the instructions above and meet the timeframes allocated. If this session is not
viewed in person by your assessor, you will attach proof of the meeting to Section 2 of
your Project Portfolio.

14. Submit your completed Project Portfolio.

Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and grammar
as necessary. Remember to submit all necessary attachments as
indicated.
Assessment Task 2: Checklist

Student’s name:

Completed
successfully Comments
?
Did the student:
Yes No

Research and analyse their business in

preparation for developing a business
plan, including:

● describing the legislative and

regulatory requirements relevant to
developing the business plan and
explaining how its relevant to their
role

● describing the organisational

requirements relevant to developing
your business plan, including:
o pre-existing strategic, business
and/or operational plans

o existing business vision,

mission, values, objectives,
goals, financial targets,
management arrangements,
marketing strategies and
pricing structures

o other organisational
requirements (such a
templates etc.)

● researching the market

requirements for their business’
products/services/programs
(including mathematical
information)

● researching information relevant to

the competitors of their business
and business plan (including at
least one competitor and
mathematical information)

● researching other industry-related

information
● analysing their business and its
objectives?

Propose performance objectives and

measures for three key aspects of their
business (including at least one financial
indicator)?

● identifying who they will meet

with and describing how they will
lead, facilitate, and influence the
discussion

● scheduling a meeting by adding it to

their Calendar and send a meeting
invite to the attendees

● meeting with at least two

stakeholders to develop and agree
on performance objectives and
measures, including:
o leading a team
o facilitating group interaction
o influencing the direction of
the outcomes of the meeting
o presenting information/seek
advice
o using appropriate language
o listening to the views of others
o asking questions to clarify and
confirm understanding?
Develop a written business plan (for at
least three years) that includes:

● a description of the business,

including current products, services
or programs and its strengths,
weaknesses, opportunities, and
threats

● key business aspects to be addressed

and the products/services/initiatives
that will support the key aspects
● agreed performance objectives and
measures (including financial
indicators) of key aspects of the
business and how they will be
measured

● financial, physical, and human

resource requirements (including
the skilled labour requirements)

● regulatory requirements

● marketing strategy?

Communicate the business plan by

drafting an email to relevant
stakeholders?

Confirm that skilled labour is available to

implement the plan?

Report system failures or variances

promptly, indicating their response to the
failure/variance?

Write a report on the business’

performance that:

● summarises the business

performance

● evaluates the key aspects of the

business against the planned
objectives

● reviews the performance indicators

in the business plan

● evaluates the legislative compliance

of the business

● identifies underperformance of staff

members

● analyses the strengths and

weaknesses of the business plan

● identifies any variations required to

the business plan (at least one)

● establishes ongoing review

processes?
Update their business plan to address
variances and refine performance
indicators?

Share their report and updated business

plan with relevant stakeholders by
drafting an email?

Test one performance measurement

system and refine if required?

Meet with the underperforming staff

member and provide them with coaching
to address their underperformance.
Coaching included:

● explanation of why coaching is

required

● setting goals for a specified period

● providing coaching to address

underperformance

● provide constructive feedback on

their performance during the
coaching session

● set a time for the next coaching

session?

◻ ◻
Task outcome:
Satisfactor Not satisfactory
y
Assessor signature:

Assessor name:

Date: