Amount due on or before

PO BOX 24401
June 4, 2018 $104.67
Bill mailing date is May 17, 2018
CANTON, OH 44701-4401
Account #123-456-789-0-1

SERVICE ADDRESS: JANE SMITH, 123 MAIN ST, ANY CITY, OH 43999-9999 CY 14
35783

Notes from AEP Ohio:

Thank you for being a paperless customer! Sign up for billing and
JANE SMITH outage alerts to stay informed. You can manage your account by
123 MAIN ST logging in at aepohio.com.
ANY CITY, OH 43999-9999

Usage History (kWh):

84
1,5
Current bill summary:

11
99

1,1
1,0
9
94
Billing from 04/19/18 - 05/17/18 (29 days)

7
4

74
0

70
68

3
51
4
2

2
40

7
39

38
34

33
May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

2017 2018

Methods of Payment
aepohio.com
kWh Supply
Charge PO Box 24417
747 $46.11 Canton OH 44701-4417
Delivery $104.67 1-800-611-0964 ($1.85 fee)
Charge
$58.56
Current Charges
Need to get in touch?
Customer Operations Center: 1-844-237-6446
View outage information at aepohio.com

Please tear on dotted line. Turn over for important information!

Thank you for your prompt payment. Please include your account number on your check and return this stub with your payment.

JANE SMITH, 123 MAIN ST, ANY CITY, OH 43999-9999

10467
Send Inquiries To:
PO BOX 24401 Account #123-456-789-0-1
CANTON, OH 44701-4401 JANE SMITH
Amount due on or before
June 4, 2018 $104.67
Make check payable and send to: Payment Amount $
AMERICAN ELECTRIC POWER
PO BOX 24417
CANTON OH 44701-4417
The Neighbor to Neighbor program
helps disadvantaged customers pay
their electric bill. I want to help. My
payment reflects my gift of $________

000010467000010467010000000000
 Important Message

Bills may be paid by mail or to an authorized agent. Payment to others is at your own risk. For names and locations of authorized agents, please
call us toll free at 1-800-807-6789. Customers who are hearing impaired may call 1-800-617-1234 (TDD/TTY).

We offer several ways for you to pay your bill. In addition to paying in person or by mail, you may receive and pay your bill electronically (e-Bill)
or have your payments deducted automatically from your checking or savings account.

Definitions:
Actual: Reflects that a reading was taken from your meter. Transmission Service: Charge for moving high-voltage electricity from
a generation facility to the distribution station of the local electric
Estimate: Reflects that we were unable to read your meter this month. utility. Transmission charges show under the delivery portion of the
We calculated your bill based on prior usage and seasonal variations. bill.
You can choose to call us with an actual meter read at 1-888-237-8811.
Distribution Service: Charge for use of local wires, transformers,
Kilowatt-hour (kWh): The unit measure for the electricity you use. For substations and other equipment used to deliver electricity to your
example, you use one kWh of electricity to light a 100-watt light bulb home/business. Distribution charges show under the delivery portion
for 10 hours. of the bill.

Customer Charge: The fixed monthly basic distribution charge to Retail Stability Rider (RSR): The RSR is necessary to provide AEP
partially cover costs for billing, meter reading, service line Ohio with stability while transitioning to 100% auction-based Standard
maintenance and equipment. Service Offering (generation service) pricing.

Late Payment Charge: (If applicable) A late charge is added to the Phase-In Recovery Rider (PIRR): The PIRR will allow AEP Ohio to
overdue amount of the regulated portion of your bill if you do not pay recover the cost of fuel deferred from 2009-2011 as previously
your bill by the due date. authorized by the PUCO.

Standard Service Offer: When customers purchase generation Deferred Asset Phase-In Rider (DAPIR): Recovers previously incurred
through AEP Ohio’s auction process and not through a supplier. deferrals for distribution assets.

Generation Service or Supply: Charges associated with the Delivery: The graph on the first page shows charges associated with
production of electricity. moving electricity through transmission lines and distribution lines as
well as costs to maintain those lines and other distribution costs.

We welcome the opportunity to assist you. Our customer service center is open 24 hours a day, 7 days a week. If you have a question, please call
us toll free at 1-800-672-2231, or 1-800-617-1234 (TDD/TTY). If you feel your concern has not been resolved, you can file a complaint at
www.aepohio.com under “Contact Us”, call 1-800-672-2231 or by writing to Customer Concerns, 4500 S. Hamilton Road, Groveport, OH 43125.

Customers may be assessed a deposit if they have not made a full payment (or arrangements) on a bill that contains a previous balance, or have
been disconnected for nonpayment, fraudulent practice, tampering, or unauthorized reconnection during the preceding 12 months. Residential
deposits may be made through a cash deposit or approved guarantor. Non-residential deposits may be made by cash, approved letters of credit,
or approved surety bonds. To discuss any further options please call AEP Ohio. To contest a deposit you can file a complaint at www.aepohio.com
under “Contact Us”, call 1-800-672-2231 or by writing to Customer Concerns, 4500 S. Hamilton Road, Groveport, OH 43125.

If your complaint is not resolved after you have called AEP Ohio, or for general utility information, residential and business customers may contact
the Public Utilities Commission of Ohio (PUCO) for assistance at 1-800-686-7826 (toll free) from 8 a.m. to 5 p.m. weekdays, or at
www.PUCO.Ohio.gov. Hearing or speech impaired customers may contact the PUCO via 7-1-1 (Ohio relay service).

The Ohio Consumers’ Counsel (OCC) represents utility customers in matters before the PUCO. The OCC can be contacted at 1-877-742-5622 from
8 a.m. to 5 p.m. weekdays, or at www.PickOCC.org.
Rates Available on Request

Electronic Check Conversion – if you pay by check, you authorize us to convert your paper check into an electronic debit.

If you have questions, please call AEP Ohio at 1-800-672-2231 or visit us at www.AEPOhio.com.
 Price-to-Compare: For tariff 013, in order for you to save money
off of your utility's supply charges, a supplier must offer you a
price lower than AEP Ohio's price of $0.059 per kWh for the same
usage that appears on this bill. To review available competitive
Service Address: supplier offers, visit the Public Utilities Commission of Ohio's
"Energy Choice Ohio" web site at www.energychoice.ohio.gov.
JANE SMITH
For Informational Purposes only: The below costs are NOT NEW
123 MAIN ST CHARGES and are approximate values. AEP participates in
programs required by the state of Ohio to support energy
ANY CITY, OH 43999-9999 conservation and to secure renewable energy resources. For more
information on energy efficiency programs, please visit
Account #123-456-789-0-1
aepohio.com/ItsYourPower.

Renewable Programs: $0.73

Line Item Charges: Energy Efficiency Programs: $1.84
Previous Charges Peak Demand Reduction Programs: $0.70

Total Amount Due At Last Billing $ 59.31

Due date does not apply to previous balance due.
Payment 05/04/18 - Thank You -59.31
Register for online services at www.AEPOhio.com. Registration is
Previous Balance Due $ .00* free and easy and gives you the convenience of 24-hour access to
your account. You can sign up for paperless billing, view your bill,
Current AEP Ohio Charges check your usage, update your contact information, and much
more.
Tariff 013 - Residential Service 05/17/18
Service Delivery Identifier: 00000000000000000
Generation Service (Supply) $ 44.23

Transmission Service 17.76

Distribution Service 30.68

Customer Charge 8.40

Retail Stability Rider 1.15

Deferred Asset Phase-In Rider 1.72

Power Purchase Agreement Rider .73

Current Electric Charges $ 104.67*

Total Balance Due $ 104.67

*Charges make up the "Total Balance Due"

Usage Details:
Values reflect changes between current month and previous month.

Usage: Avg. Daily Cost: Avg. Temperature:

365 kWh $1.81 18 °F
ºF
ºF

61
60
9

.65

.61
94

$3

$3

ºF
7

43
74

.80
$1
2
38

May '17 Apr '18 May '18 May '17 Apr '18 May '18 May '17 Apr '18 May '18

Total usage for the past 12 months: 8,498 kWh

Average (Avg.) monthly usage: 708 kWh

Meter Read Details:

Meter #999999999
Previous Type Current Type Metered Usage
167 Actual 914 Actual 747 747 kWh

Service Period 04/18 - 05/17 Multiplier 1

Next scheduled read date should be between Jun 15 and Jun 20 .

Notes from AEP Ohio:

35785