Purchase Intention Literature Review
Purchase Intention Literature Review
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Media Temple Consumer Procurement Process and Literature Literature Review Writing Services
Reviews provide an impulse purchase literature review. Information risk is wrong product’s
information provided by online retailer. Extensive ecological behavior education may assist in
building robust ecological awareness, leading towards more effective ecological attitudes in order to
buy more green products. In order to be human-readable, please install an RSS reader. It offers
significant factors that could be viewed as explanatory variables, mediating variables, and
moderating variables for future research to use to explore their impact on GPI and GPB (dependent
variables). From 5 aspects, demographics, purchasing behavior, online experience, website design
and marketing mix, this paper not only concludes previous research findings, but also analyzes
conflicting viewpoints among the present research and deliberates future research opportunities
related to online shopping. According to Powell (2009), the quality of the website will affect
customer intention of online purchase. Even though different determinants were identified by the
previous review articles, from time to time huge differences were seen among the prominent drivers.
Normally, intangible rewards are more effective than material rewards. Wirtz, Jan C. Weyerer
Published 2019 Business, Psychology Journal of Electronic Commerce Research Consumers
frequently rely on online reviews in forming purchase intentions, but at the same time have
increasingly expressed reservations with regard to the credibility of online reviews in recent years.
Feature papers represent the most advanced research with significant potential for high impact in the
field. A Feature. Journal of Low Power Electronics and Applications (JLPEA). Investigate factors
affecting on the purchase intention of Bono brand tile customers. The discussions in this chapter
consist of literature review theoretical model conceptual framework and research hypothesis.
Recycling at the end of a product’s life is also crucial to creating a low carbon lifecycle, which
depends to some degree as well on appropriate consumer behavior. Mishra Business FIIB Business
Review 2022 Information and communication technologies have empowered the consumers with
ease of access to information about products and services in form of electronic word of mouth
(eWOM). The prevailing GPB inconsistency and an absence of appropriate clarification thereof,
alongside the lack of a review addressing this issue up to the year 2021, inspired the authors to
review existing related literature on influencing factors in the context of customers’ GPB. Grouped
situational factor that affects GPI and GPB. While demographics do not essentially influence GPI
and GPB, customer attitudes and values, mainly concerning their own health and the environment,
almost always displayed a positive effect on GPI and GPB. The current review distinguishes
different pervasive facilitators, motives, and obstacles influencing consumers’ decision-making
process towards environmentally friendly products, and it gives potential clarifications for
contradictions found in green purchase behavior (GPB). However, no conclusions were drawn about
the major positive and negative determinants of GPI and GPB. Under demographic characteristics,
four variables that affect GPI and GPB were identified. Our literature research, theories, research
essay writing help write my literature overview for me advertising and the entire literature and
performance plan. Lee (2009) said online purchase provided speed, quantity of information and
products to customers. When these variables are resolved through appropriate studies, steps could be
taken to address these issues and could inspire customers to show actual GPB. While analysing the
literature contributions weaknesses and gaps in the existing literature were identified. Customers
usually remain skeptical of ecological claims given by the green companies, and it is difficult for
them to distinguish eco-friendly items. Therefore, knowledge about how to recognize eco-friendly
products should be conveyed to customers through ecological education, with special reference to
the green determinants that affect GPI and GPB. Therefore, to encourage eco-friendly alternative
fuel vehicles over conventional vehicles, governments in many nations have to take actions, for
instance, road tolls for conventional cars and license-plate-based driving restrictions, policies proven
to be effective for increasing the purchase of alternative fuel vehicles, for instance, hybrid electric
vehicles, hydrogen fuel cell vehicles, and plug-in electric vehicles (PEVs). It showed that there is a
rapidly growth in the Internet subscription and online purchase in Malaysia. As insane as rest from
purchase literature review procession a victory.
After a deep search in the literature we have noticed that there is an increasing and diverse number
of research papers in this area but there is a lack of comprehensive literature review studies in e-
commerce customers’ purchase intention which is rarely touched in the literature. The classification
framework is presented in Figure. The research methodology we followed is presented in Figure.
Grouped situational factor that affects GPI and GPB. The last column displays the particular studies
(as listed in Table A1 in Appendix A ) that implemented the particular variable. The consumer buying
process where to buy a literature review and to write a review of literature my literature review
simply gets them down. Literature Review of Managing Risk in Farming Concepts Finance Essay.
The last factor that will influence consumers intention purchase in online is the trust in online
shopping. Determinants That Influence Green Product Purchase Intention and Behavior: A Literature
Review and Guiding Framework. Moreover, these motives and barriers might assist in clarifying the
different causes behind the existing GPB inconsistency and the elements accountable for such
conflicting behavior. The purpose of this study is to understand the factors that improve customers’
purchase intention in e-commerce websites by examining the published articles in some of the well-
recognized electronic journals and to provide the researchers in this area with future direction on the
trends in this topic. Please let us know what you think of our products and services. Nevertheless,
the actual behavior can also be measured by the prospective user’s intention since user’s intention is
considered a determinant of a user’s behavior. Based on the purchase intentions of Yemeni
consumers: music when making a purchase decision, consumer decision making process. By
continuing, you agree to our Terms and Conditions. Flow diagram shows step wise selection of
studies. Note that from the first issue of 2016, this journal uses article numbers instead of page
numbers. This chapter describes the search process that requires me to write my literature review
when consumer purchase process and literature review reviewing these literature, and reviews
theoretical performance research literature purchases and empirical studies. Thus, customers only will
online purchase cinema movie ticket when customers confident with the online transaction system
provided by cinema company.Cinema’s website is one of the contact tools between cinema company
and customers. Other than that, customer can avoid long queue when using cinema e-ticketing
system to purchase cinema ticket and it is save time for customer. Moreover, this split holds true for
gender, age, and education, irrespective of the economic growth of the country in which the research
was conducted; a considerably high portion of the research revealed income to have a more
significant influence on GPI and GPB in developing and emerging countries. The second dimension
is the consumer purchase process and literature review growth of the spending model moving from
nondiscretionary spending to discretionary spending. Therefore, inconvenience in purchasing and the
limited availability of products widen the gap between positive intention and actual behavior
towards GPB. However, customer is less likely to purchase online when perceived high risk.
Hoosain, Khan, Kira and Farhoomand (2000) said the main purpose of e-ticketing system is to
develop customer self-services technology. Journal of Otorhinolaryngology, Hearing and Balance
Medicine (JOHBM). Note that from the first issue of 2016, this journal uses article numbers instead
of page numbers. Other factors such as: perceived usefulness, perceived risk, perceived value,
perceived ease of use and subjective norm were investigated as important drivers of consumers
purchase intention. Figure. Research Process The following exam was developed using systematic
analysis. Purchase intention is the preference of consumer to buy the product or service.
Finally, future studies might likewise focus on researching new variables that cause the stated
inconsistency in GPB and that recognize the impact of variables that have been examined relatively
less frequently in the existing literature. 6. Conclusions Through a broad literature review, various
elements influencing customer GPI and GPB were recognized. Thus, customers will be more
confident to online purchase due to wide information and product varieties.According to
Vijayasarathy (2004), the consumers perceived usefulness of online purchase included cool,
enjoyable, save time, fun, free, flexibility, informative, resourceful, comparative, convenience and
many more. Given the lack of empirical research investigating how consumers assess the credibility
of online reviews, this study examines determinants of online review credibility and its effect on
consumers’ purchase intentions. Moreover, overpopulation both in developed and developing
countries has created huge pressure on the environment. These factors are usually a result of the
effect of a group of people or several individuals and the factors that influence the decision-making
process of the people. The whole content of a specific study is examined in within-study literature
reviews, for example, the title, literature, conceptual framework, methodology, results, discussions,
implications, and future research directions. According to Powell (2009), the quality of the website
will affect customer intention of online purchase. It is the related literature review - there is defined
purchasing decisions which. Sutherland S. Lee Business Journal of Hospitality and Tourism
Management 2021 51 Save Online Reviews: What Drives Consumers to Use Them Chuleeporn
Changchit Tim Klaus Ravi Lonkani Business J. Comput. Inf. Syst. 2022 ABSTRACT With the rapid
E-commerce growth and changes in consumers’ behaviors, many businesses are forced to adapt their
business model to match their target customers’ needs. Green purchase intention is an important
variable to measure customers current and future purchase decisions for green. The conceptual
frameworks of GPI and GPB studies have identified directions in which future studies can enhance
the literature on green behavioral antecedents relating to GPI and GPB. Web security plays an
important role in customer online purchase intention of cinema movie ticket. Future studies might
measure actual customer behavior to acquire a true picture of how customers behave in reality.
Extensive ecological behavior education may assist in building robust ecological awareness, leading
towards more effective ecological attitudes in order to buy more green products. The way different
variables in this article were distinguished was carried out based on the results of numerous research
studies conducted in diverse cultures and contexts, and the suitability of these variables must be
empirically studied in future studies. In order to be human-readable, please install an RSS reader.
Flow diagram shows step wise selection of studies. Grouped product attribute factors that affect GPI
and GPB. Therefore, inconvenience in purchasing and the limited availability of products widen the
gap between positive intention and actual behavior towards GPB. First, the authors presented above
a brief introduction to environmentally friendly products and green behaviors. A review of a
marketing mix the brand loyalty and purchase intention is carried out by reading and analysing 2 6
journal article review. Nevertheless, the actual behavior can also be measured by the prospective
user’s intention since user’s intention is considered a determinant of a user’s behavior. Lee (2009)
said online purchase provided speed, quantity of information and products to customers.
Policymakers can design applicable policies that lead consumer groups and people to alter behaviors
and to decrease their ecological impact through GPB. Moreover, personal norms and perceived
consumer effectiveness play an important role as green drivers. Journal of Pharmaceutical and
BioTech Industry (JPBI). Review of Literature on Economic Innovation and Dell Case Study.
Number of green studies conducted in different continents. According to Lau, Choo and Tan (2011),
AirAsia was the first to start the e-ticketing system and subsequently followed by cinema companyin
Malaysia.Thus, cinema company still need time to gain customers confidence of the e-ticketing
system in order to succeed in the e-commerce market. Customer willing to use cinema e-ticketing
system to purchase movie ticket when customer perceived the level of risk is low.
Finally, 108 articles were selected, and Figure 1 sums up all stages related to the selection process.
Wirtz, Jan C. Weyerer Published 2019 Business, Psychology Journal of Electronic Commerce
Research Consumers frequently rely on online reviews in forming purchase intentions, but at the
same time have increasingly expressed reservations with regard to the credibility of online reviews in
recent years. The eco-friendly product-producing companies should make products that are healthier
for the consumers as well as friendlier to the environment, and thus appealing to everybody. This
result is directly connected with the huge expansion of e-commerce and service providers’ interest of
increasing the profits by knowing the factors that lead the customers to purchase from the website.
Hence, promoting ecological education as well as publicity, especially increasing knowledge on
ecological change, is of great consequence for encouraging GPB alterations. If the credit card
number and security code get by other person through the website customer financial will get
harmful from this issue. The classification framework is presented in Figure. Overall, the analyses
presented herein may be built upon in future research to overcome the limitations of the presently
existing green consumption determinants and to explore novel areas in the context of GPB.
Customer hard to examine the physical products because customer only can rely on limited details
and pictures shown on the screen. Thus, customers will be more confident to online purchase due to
wide information and product varieties.According to Vijayasarathy (2004), the consumers perceived
usefulness of online purchase included cool, enjoyable, save time, fun, free, flexibility, informative,
resourceful, comparative, convenience and many more. Grouped individual factors that affect GPI
and GPB. While demographics do not essentially influence GPI and GPB, customer attitudes and
values, mainly concerning their own health and the environment, almost always displayed a positive
effect on GPI and GPB. Some determinants of GPI and GPB have gained greater attention from the
academics; for instance, attitudes, SN, and PBC have appeared in 42, 16, and 22 studies,
respectively, while some variables have been utilized just once or twice, for example, warm glow,
neophobia, doctrine of the mean, nostalgia, LOHAS lifestyle, mooring factor, coefficient of pain
buffering, coefficient of pleasure attenuation, etc. The regions of Europe, USA, Australia, and
Canada pay more attention to quality and health parameters of green products than Asian countries;
thus, quality and health-related factors are found frequently in their studies, for example, health
consciousness, nutritional values, product quality, more than the price of the green products.
Sutherland S. Lee Business Journal of Hospitality and Tourism Management 2021 51 Save Online
Reviews: What Drives Consumers to Use Them Chuleeporn Changchit Tim Klaus Ravi Lonkani
Business J. Comput. Inf. Syst. 2022 ABSTRACT With the rapid E-commerce growth and changes
in consumers’ behaviors, many businesses are forced to adapt their business model to match their
target customers’ needs. Zellweger (1997) stated the security of transaction that will also affect
customer online purchase intention. Moreover, personal norms and perceived consumer effectiveness
play an important role as green drivers. Keywords: Purchase Intention E-commerce Literature
Review. Determinants That Influence Green Product Purchase Intention and Behavior: A Literature
Review and Guiding Framework. For example, social networking platforms have been built for
enhancing social networking among consumers; therefore, it is self-evident that social factors (i.e.,
SN, WOM, social influence, etc.) might motivate consumers to choose eco-friendly products and
services. Therefore, increasing policy interventions are significant. A review of a marketing mix the
brand loyalty and purchase intention is carried out by reading and analysing 2 6 journal article
review. E-commerce can break the old traditional boundaries and enable the users to access high
quality products easily with convenience which help them to save the time and money by viewing
more products and comparing prices through different and diverse websites. Policymakers can design
applicable policies that lead consumer groups and people to alter behaviors and to decrease their
ecological impact through GPB. In the future, study efforts must concentrate on the determinants
and settings supporting positive eco-friendly compensation behavior, mainly personality traits. Only
empirical studies were chosen due to their less vulnerability to bias. However, the influence of
different types of emotions largely remains unexplored, and future research should address this issue.
This shows that TAM model is still popular among researchers and it is still widely used in e-
commerce studies. Flow diagram shows step wise selection of studies. Journal of Functional
Morphology and Kinesiology (JFMK).
While analysing the literature contributions weaknesses and gaps in the existing literature were
identified. Hence, it is significant for educators and policymakers to pay special attention to the
above drivers when designing awareness programs in order to alter customer behavior. They
remember that you have visited a site and quite often they will be linked to site functionality
provided by the other organization. Determinants That Influence Green Product Purchase Intention
and Behavior: A Literature Review and Guiding Framework. This is likely due to the fact that the
percentage of disposable income spent on green is higher in developing and emerging countries,
making eco-friendly products more of a premium product compared with advanced economies. Most
of the empirical studies on eco-friendly purchasing were dependent on customers’ self-reported
attitudes and practices instead of actual customer behaviors. The research is expected to answer these
questions which we believe will help the researchers to understand the factors that can convert the e-
commerce user from browser to buyer and to gain an overall understanding of the IS theories
adopted in the studies. Consumer behavior is the process that consumers experience when making a
purchase and involves factors that influence consumer purchase process and literature review their
decision making. Therefore, the current study reviews the existing empirical literature on GPB and
attempts to distinguish prevailing factors and motives manipulating customer attitude, GPI, and
GPB. Most of the research that examined these variables revealed a noteworthy influence on GPI
and GPB. To provide consumer purchase process and literature review a coherent picture of the roles
they play in this context, we offer a review of UK buying literature based on the stimulusorganism
response model and the fivestep consumer decisionmaking process. When these variables are
resolved through appropriate studies, steps could be taken to address these issues and could inspire
customers to show actual GPB. Pavlou (2002) said perceived risk is very influential point of
discussing customer online purchase intention because customer is trying to avoid risks during online
purchase.Thus, cinema company must do well in web security in order to reduce perceived risk of
customer when using cinema e-ticketing system. It has become necessary to understand various
drivers that act as antecedents and that can affect human behaviors, for instance, buying behavior, as
a result of social media usage. In this context, the current review recommends that companies pay
more consideration to developing their brands on social media and establishing their relations with
potential customers and individual users, such that they can stay in touch with their customers in
order to fulfil their requirements. This research is designed using a qualitative approach through
literature study. People need to go to the marketplace to transact which usually available in specific
places and times. This study aims to understand the trends of e-commerce purchase intention
research by examining the published articles, and to provide a practitioners and academics with
insight and future direction. Multiple requests from the same IP address are counted as one view.
Attitude towards security transaction such as payment. The activity of e-commerce can be classified
into five types according to the type of business transactions: The first one is Business to Business
(B2B) which refers to sales or purchase services among firms or companies. In the eligibility step, the
studies identified as potentially relevant were provisionally included and examined in depth. Brand
loyalty in its holistic definition is the rational or the irrational attitudes and behaviors of customers
considering the purchase of a good or service. The papers were classified regarding to the: year of
publication, journal and conference or information system theory. An enormous number of variables
influencing consumer GPI and GPB were found as explanatory variables, mediators, and moderators
in different studies. Therefore, these activities taken place in customer online purchase process.Other
than that, Pavlou (2003) explained the information retrieval of products or services are considered as
the intention of customer to use a website during online purchase.Thus, the description of products
and services also affect customer online purchase intention. From the deep research, we came up
with the following conclusions. Even though individuals are mindful of ecological change, they
might not comprehend the association between ecological change and individual behavior. It showed
that perceived risk is a significant factor that will influence customer online purchase intention of
cinema movie ticket. 2.2.5 Perceived Usefulness Teo (2011) explained that perceived usefulness is a
degree to which a person believes that using a specific technology will enhance performance. Did
you write my thesis review service to write my thesis and bibliography and not complete on time.
Zhou Mengwei Liu Dingna Tang Business Int. J. Serv. Technol. Manag. 2013 TLDR The
experiment’s results suggest that the quantity and quality of online consumer product reviews have a
positive effect on consumer purchase intention, however, consumers show a negativity bias for
products when negative consumer reviews concentrate in the foreground. This growth was however
restricted due to the avalanche of information available to users from various e-commerce websites.
Please note that many of the page functionalities won't work as expected without javascript enabled.
Journal of Functional Morphology and Kinesiology (JFMK). Thus, perceived usefulness is a factor
that influences customer online purchase intention of cinema movie ticket.Moreover, Venkatesh and
Davis (2000) stated perceived usefulness will influence customer intention of using Internet. Hence,
the concept of ecological conservation has risen step by step in people’s minds. For example, social
networking platforms have been built for enhancing social networking among consumers; therefore,
it is self-evident that social factors (i.e., SN, WOM, social influence, etc.) might motivate consumers
to choose eco-friendly products and services. Hence, we recommend that green companies that
engage in green packaging must prominently label their product packages and that clear information
on any ecological benefits should be provided. Online cinema movie ticket purchasing is considered
an easy task that may take about 5 minutes to complete a purchasing. Research Process The
following exam was developed using systematic analysis. The current review identified several
central green cultural value orientations, such as, collectivism, long-term orientation, femininity,
masculinity, uncertainty avoidance, and power distance, which were theoretically integrated into the
different frameworks as explanatory or moderating or mediating variables. Thesis consumer purchase
process and literature review writing service review. Moreover, it gives a complete assessment of the
existing literature because it depended on the results of numerous research studies carried out earlier.
The literature review focus on purchase intention economic factors and social factors as well as
consumers attitudes and online buy. The potential market size is limited to the region where the
customers live in. According to Powell (2009), the quality of the website will affect customer
intention of online purchase. All these variables were found to either encourage or discourage the
purchasing of eco-friendly items. Depending on the identified variables, possible clarifications could
be suggested for the stated green gap in GPB. Furthermore, it is significant to bear in mind that
green packaging is not a main concern of customers. Hacker is the person that will stole customer
personal information and credit card detail, this will cause customer financial loss. The papers were
classified regarding to the: year of publication, journal and conference or information system theory.
Individual factors include 83 variables under the 10 subcategories that are associated with GPI and
GPB ( Table 4 ). 3.2. Non-Individual Factors This group contains determinants that especially affect
the non-individual decision-making process or the group of people who are involved in making a
decision. Ajzen (1991) said motivation factors will influenced a person online purchase intention. In
traditional commerce, customers were trapped to geographical and social boundaries without the
chance to compare prices and products. Perceived risk also can be defined as consumers’ belief the
transaction has uncertain negative outcomes (Martin and Camarero, 2008). Final decisions to include
or exclude were made only once the entire article had been read. The majority of the Asian countries
have collectivistic societies, and therefore, social norms play a more vital role in GPI and GPB than
in individualistic Western countries. After a deep search in the literature we have noticed that there is
an increasing and diverse number of research papers in this area but there is a lack of comprehensive
literature review studies in e-commerce customers’ purchase intention which is rarely touched in the
literature. These trends could be construed as an indication of the shift towards developing countries
placing more priority on eco-friendly purchase in comparison with their Western counterparts.
Fourthly, business to costumer refers to business companies selling products to individuals. The
research papers distribution by year of publication is highlighted in Figure.
Moreover, by providing a clear overview of similarities and differences of the determinants of GPI
and GPB according to different focuses and contexts, scholars could get useful information for
designing robust and reliable empirical research, grounded on valid measurements and avoiding
overlap with previous studies. According to Malaysia Internet Usage and Telecommunication report
(2014), the number of Internet subscribers in Malaysia has increased from 2.9 million in year 2004 to
20 million in year 2013. Introduction. It is consumer purchase process and literature review worth
noting that consumer purchasing behavior is studied as consumer purchase process and literature
review part of marketing and its main objective is to know the way in which individuals, groups or
organizations choose, purchase use and dispose of literature reviews purchasing goods and factors
such as writing literary UK review as. The variables that contribute to maintaining a passive state of
inconsistent behavior must also be examined. Therefore, web security is very important for cinema
company when running e-ticketing system because customer demanding cinema company will
protect the privacy and sensitive information of customer. Moreover, policy should contribute to
enhance the confidence of green products via promotion of clarify and trustworthy eco-labelling
policy implementation. This is compatible with the study by Diamantopoulos et al. Retrieved from
Basic. Appl. Sci. Res., 2(6)6128-6132, 2012.pdf. The online purchase of Malaysia is still at the
development stage. Semantic Scholar is a free, AI-powered research tool for scientific literature,
based at the Allen Institute for AI. Through a comprehensive literature review the influencing
factors of consumers green purchase intention are organized into three categories. If customers do not
comprehend the advantages of eco-friendly merchandise, they might be unwilling to purchase it. The
whole content of a specific study is examined in within-study literature reviews, for example, the
title, literature, conceptual framework, methodology, results, discussions, implications, and future
research directions. Even when students take the consumer purchase and literature review process a
particular path because they are really interested in the topic, this still does not mean that consumer
purchase process and literature review what a literature review can do for me is that they enjoy every
writing aspect of the science review review than that. This is not surprising, as TPB has been used as
a base theoretical framework by 21 articles selected; thus, constructs comprised in TPB are
frequently examined. Search Process The following review was developed by systematically
searching the relevant consumer purchase process and literature review literature. Hence, promoting
ecological education as well as publicity, especially increasing knowledge on ecological change, is of
great consequence for encouraging GPB alterations. Moreover, 135 determinants that influence GPB
were recorded. A Literature Review of Ownership Issues Finance Essay. Journal of
Otorhinolaryngology, Hearing and Balance Medicine (JOHBM). Moreover, these motives and
barriers might assist in clarifying the different causes behind the existing GPB inconsistency and the
elements accountable for such conflicting behavior. It means customer will use cinema e-ticketing
system when perceived usefulness and customer will continue to use this technology. Meanwhile,
green trust, health consciousness, and price, while intention, environmental involvement, and
personal norms emerged as major positive drivers for GPI and GPB, respectively. Alternatively, a
comparison of vital information between two or more studies is done in between-study literature
reviews, which can identify the similarities and differences between studies. 3. Results A wide
review of 108 studies on customer GPB revealed that the studies seemed to have different
conceptualizations of GPB and that there were lot of inconsistencies in how that factor was
expressed. The IS theories which were founded as a base of the reviewed papers were almost about
50 IS theory. Theoretical review While consumersbuyers have existed. It is a “dual-process” theory
that explains the persuasion’s process. Thus, customers only will online purchase cinema movie ticket
when customers confident with the online transaction system provided by cinema company.Cinema’s
website is one of the contact tools between cinema company and customers. Hacker is the person that
will stole customer personal information and credit card detail, this will cause customer financial
loss. Our literature research, theories, research essay writing help write my literature overview for me
advertising and the entire literature and performance plan.