About the Opportunity:
Role:
Zonal Manager Reporting To:
Regional Manager
Level: RL5
Location: Goa
About the Function:
The Independent Hotels team, part of the Domestic Hotel supply function, is responsible for
overseeing the supply of independent hotels located throughout India. The Independent
Hotels team has more than 70000+ hotels contracted on our platforms
About the Role:
The incumbent in this role will be accountable for enhancing the productivity of the portfolio,
meeting or exceeding supply targets, identifying market opportunities, and guiding the team
to attain their KRAs. Additionally, the role holder will develop strategic insights to improve
business profitability, pinpoint opportunities for process improvement, and collaborate
closely with business teams to assess process adherence and prioritize areas for
enhancement.
What will you be doing:
1. Relationship and Account Management:
Lead meetings with C-level executives in independent hotels to foster engagement and
ensure account performance within designated territories.
Collaborate with portfolio partners, providing expertise, analyzing metrics, and offering
recommendations based on industry best practices.
Travel across various cities to meet relevant decision-makers, aiming to expand the
portfolio.
2. Portfolio Management and Drive Growth for units:
Review monthly production reports and guide the team in providing feedback to top-
producing hotels. Plan and execute market visits, conducting review meetings (virtually and
in person) to discuss monthly performance.
Create review reports and share market insights and analyses with hotels to drive unit
growth, involving relevant team members.
Ensure continuous work on inventory availability and price competitiveness throughout
the year.
Network, negotiate, and close deals with hotel partners alongside the team. Drive exclusive
deals to secure a competitive edge for the MMT Group.
3. Team Management:
Lead and inspire team members to achieve monthly Key Result Areas (KRAs) and meet
growth targets for the designated portfolio.
Assist the team in welcoming new hotel partners and expanding their territories.
Collaborate with the team to drive initiatives such as promotions, optimal pricing, and
ensuring inventory continuity with hotel partners.
Provide constructive feedback to the team and engage in discussions regarding career
growth, guiding their professional development.
Qualification & Experience:
MBA from a reputed institute with 6 to 9 years of experience in sales, Travel Trade, Key
Account Management, Contracting, or B2B Sales.
Key Success Factors for the Role :
Mindset that will constantly think about Return on Investment, business.
Strong communication skills, Influencing skills, great interpersonal & stakeholder
management skills.
High on energy, team player coupled with a great attitude.
Proficiency in MS Excel and MS PowerPoint is essential.
Qualifications & Experience
About Us:
Nurtured from the seed of a single great idea - to empower the traveler - MakeMyTrip went
on to pioneer India’s online travel industry. Founded in the year 2000 by Deep Kalra,
MakeMyTrip has since transformed how India travels. One of our most memorable
moments hasMakeMyTrip been to ring the bell at NASDAQ in 2010.
Post-merger with the Ibibio group in 2017, we created a stronger identity and traction for
our portfolio of brands (MakeMyTrip and redBus), increasing the pace of product and
technology innovations. Ranked amongst the LinkedIn Top 25 companies 2018, the
company is built on the values of Customer Focus, Commitment to Results and Continuous
Improvement. Intrinsically, we encourage our employees to be Curious, Creative & Caring
as they deliver impactful solutions for our customers. Today as clear market leaders in
India’s online travel space for air ticketing, hotel reservations and bus bookings, we foster
innovation to accelerate growth in these travel segments.
Our Core Values:
At Go-MMT, our vision is to make travel simple and fun for all, and our core values guide us
in making this possible. These core values can be seen in the projects that we undertake,
and the way in which we solve problems for our customers. They are a representation of
OUR BEING & OUR DOING.
At Go-MMT we believe that success lies in living our values of Being Caring, Curious and
Creative which enables us to deliver Customer Focus, Continuous Improvement and
Commitment to Results.
Our Leadership Behaviours:
We encourage you to know more about our organization by visiting our company website -
www.makemytrip.com, www.goibibo.com and www.redbus.in
Our focus has always been on delivering value to our customers and employees alike and we
truly believe that “Happy Employees Make Happy Customers”. If fast pace work environment
and learning opportunities excite you, then come and join us.
