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 Table of Contents

1. Introduction ...................................................................................................................................................................................................... 4

2. Overview of Curriculum ................................................................................................................................................................................. 10

3. Teaching and Learning Guide ......................................................................................................................................................................... 14

3.1 Module 1 Maintain computer system …………………………………………………………………………………………………………………………………..……………………………. 14

3.2 Module 2 Prepare Word Documents ……………………………………………………………………………………………………………………………….…………………………………. 23
3.3 Module 3 Prepare Spreadsheets ……………………………………………………………………………………………………………………………….……………………………………….. 34
3.4 Module 4 Prepare presentation ……………………………………………………………………………………………………………………………………………………………………..….. 46
3.5 Module 5 Prepare In-Page documents ……………………………………………………………………………………………………………………………………………………………..… 52
3.6 Module 6 Manage e-mails/internet ………………………………………………………………………………………………………………………………………………………………….… 54
3.7 Module 7 Manage information system …………………………………………………………………………………………………………………………………………………………….… 60
3.8 Module 8 Identify and pursue new business opportunities in the field of ICT …………………………………………………………………………………………. ………….68
4. General Assessment guidance ........................................................................................................................................................................ 75

5. Physical Facilities* (optional)......................................................................................................................................................................... 88

6. List of Tools and Equipment .......................................................................................................................................................................... 89

7. List of Consumable......................................................................................................................................................................................... 92

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1. Introduction

Day by day use of computers is growing rapidly in Pakistan. In every city, town, village, market, office, school, bank, shop, hospital, home etc., we can see
increasing numbers of computers. As the number of computers the need of computer operators is growing. Employment as a computer operator is
projected to grow rapidly because advancement in technology is causing an even bigger demand for duties performed by computer operators. Moreover,
as computers are very common and everybody wants to learn more about computers the demand for computer skills and knowledge has increased in all
sectors of economy.

This modular training programme is based on the job required to be performed by a computer operator in nearly every sort of industries nowadays. The
course is mostly focused on the General Computer Applications.

Definition

A computer operator is the person responsible for monitoring and controlling computer systems in a company or organization. Responsibilities include
troubleshooting software and hardware problems, maintaining and improving system performance and online availability, maintaining all system and
application documentation, and assisting personnel with computer problems. Other responsibilities depend on the employer but might include system
backups, maintaining computer room equipment including printers and tape storage devices, and providing customer support.

Overall objective of the course

The overall objective of this programme is to produce employable computer operators who can provide computer operating services in nearly any industry
or organization, which involves computer in its operations. The graduates of this programme will also be able to be entrepreneurs. However, this will
require providing additional input on entrepreneurship development for the one who is willing to start his/her own business. (Not included in the
curriculum).

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The structure of this course

This curriculum comprises 8 modules. The recommended delivery time is 800 hours. Delivery of the course can therefore be full time, 5 days a week, for 6
months. Training providers are at liberty to develop other models of delivery, including part-time and evening delivery.

The full structure of the course is as follow:

Theory Practical /
Module Title and Aim Workplace Total hours

13 hours 99 hours
Module 1: Maintain Computer System 112 hours

20 hours 180 hours

Module 2: Prepare Word Documents 200 hours

16 hours 126 hours

Module 3: Prepare Spreadsheets 142 hours

11 hours 77 hours
Module 4: Prepare Presentation 88 hours

13 hours 27 hours
Module 5: Prepare In-page documents 40 hours

9 hours 36 hours
Module 6: Manage e-mail / internet 45 hours

8 hours 42 hours
Module 7: Manage Information System 50 hours

40 hours 40 hours
Module 8: Identify and peruse new business opportunities in the field of Computer (ICT). 80 hours

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The purpose of the Computer Operator course is to engage young people with a programme of development that will provide them with the knowledge,
skills and understanding to start this career in Pakistan. The course has been developed to train specific applications, such as the MS Word, MS Excel, MS
PowerPoint, Inpage and some trouble shootings etc. to meet the needs and expectations of potential employers.

Entry level: Matric / Secondary School Certificate (SSC)

The candidate should have ideally completed Secondary School Certificate (SSC) and must possess Basic English Language understanding. No gender/age
barriers are applicable for this training course.

Minimum Qualification of Trainer:

Trainer for this training course must have at least the qualification of Bachelor degree holder in Computer Sciences along with some experience as
Computer Operator in any field/sector or 3 years diploma in Computer Application or equivalent with minimum 3 years experienced in related field and
good communicative instructional skills.

Medium of Instructions:

The medium of instructions for this course should be a combination of English, Urdu and local Languages.

Sequence of Modules

 Maintain Computer System

 Prepare word documents
 Prepare spreadsheets
 Prepare presentation
 Prepare In-page documents

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  Manage email/internet

Class Size

Proposed size of the class shall be 20 trainees.

Timeframe

Duration of course: 6 months

Total Training Hours: 800 hours
Theory: 160 hours (20%)
Practical: 640 hours (80%)
Training day per week: 5 Days

The Training providers are at liberty to develop other models of delivery, including part time and evening delivery etc.

Competencies gained after completion of the course

After completion of training the trainees will be able to:

1. Maintain Computer System

2. Prepare MS Word Documents
3. Prepare MS Excel Spreadsheets
4. Prepare MS Power Point Presentations
5. Prepare In-page documents
6. Manage emails/internet

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Personal requirements

A computer operator must effectively interact and communicate with others, be able to work independently, have strong analytical skills, and be able to
recognize and respond to problem situations.

Computer Operator needs the following characteristics:

 A genuine interest in the field of ICT

 A desire to learn
 Stamina – ability to sit for long duty hours in office environment
 Ability to work as member of a team
 Strong analytical skills
 Ability to recognize and respond to problem situations

Opportunities for employment and advancement

Computer operators are employed in offices, factories, enterprises, hospitals, banks, airlines, shops, hotels, clubs, restaurants, institutes, colleges,
universities, data houses, software houses, schools, homes, ICT outlets and in almost all fields of life. Self-employment by founding an enterprise in this field
is possible as well. Some jobs for Computer Operators are part-time as well. Experienced Computer Operator may advance through promotions with the
same employer or by moving to more advanced positions with other employers. They can pursue careers as:

 Computer Operator in any private business entity, public sector, hotel, offices, schools, banks, shops, library, hospitals etc.
 Computer Assistant
 Senior Computer Operator (Future Career)

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  IT Manager (Future Career)

Experienced Computer Operators achieve a respected level of salaries and good prospects of employment both within and outside Pakistan. The
employment outlook in this industry will be influenced by a wide variety of factors including:

 Rapidly changing technological trends

 Emerging any new businesses
 Employment turnover (work opportunities generated by people leaving existing positions)
 Occupational growth (work opportunities resulting from the creation of new positions that never existed before)
 Size of the industry
 Flexibility of the applicant (concerning location and schedule of work).

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2. Overview of Curriculum for Computer Operator

Module Title and Aim Learning Units Theory / Workplace

hours
Module 1: LU-1 Install operating system
Maintain Computer System LU-2 Configure peripheral devices Total:
LU-3 Install peripheral devices 112 hours
Aim: LU-4 Install software application
LU-5 Update/upgrade software application Theory:
This Module aims to provide knowledge and skills on computer LU-6 Uninstall software application 13 hours
system management. It also deals with basic introduction to LU-7 Perform windows scan
computer system management, safety aspects, tools and LU-8 Format external mass storage Practical:
equipment identification and handling techniques. LU-9 Troubleshoot basic software errors 99 hours
LU-10 Troubleshoot basic hardware faults
LU-11 Configure basic internet connectivity

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 Module Title and Aim Learning Units Theory / Workplace
hours
Module 2: LU-1 Type document
Prepare Word Documents LU-2 Set up page in a word document
LU-3 Edit word document Total:
Aim: LU-4 Format word document 200 hours
LU-5 Save word document
This basic module intends to provide knowledge and skills on LU-6 Insert in a word document Theory:
preparation of word documents. It also deals with basic LU-7 Import document 20 hours
interface, tools/menu management, safety aspects, and word LU-8 Protect document
processing software handling techniques. LU-9 Insert table in a word document Practical:
LU-10 Hyperlink data in a word document 180 hours
LU-11 Perform mail merge in a word document
LU-12 Insert header/footer in a word document
LU-13 Insert section break in a word document
LU-14 Set style in word document
LU-15 Insert table of contents in word document
Module 3:
Prepare Spreadsheets LU-1 Create workbook
LU-2 Insert sheet Total:
Aim: LU-3 Apply basic formulae / functions 142 hours
LU-4 Crate charts/graphs
This basic module intends to provide knowledge and skills on LU-5 Filter data Theory:
preparation of spreadsheets. It also deals with basic interface, LU-6 Format cell 16 hours
tools/menu management, safety aspects, and spreadsheet LU-7 Edit worksheet
application software handling techniques. LU-8 Insert page break Practical:
LU-9 Split cells 126 hours
LU-10 Merge cells

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 Module Title and Aim Learning Units Theory / Workplace
hours
Module 4:
Total:
Prepare Presentation
LU-1 Prepare Master slide 88 hours
LU-2 Insert Slide
Aim:
LU-3 Design Slide Theory:
LU-4 Apply Animation 11 hours
This basic module intends to provide knowledge and skills on
LU-5 Apply sound effect
preparation of Presentation. It also deals with basic interface,
LU-6 Format Slide Practical:
tools/menu management, safety aspects, and presentation
77 hours
software handling techniques.
Module 5:
Prepare In-page documents Total:
40 hours
LU-1 Set keyboard preferences
Aim: LU-2 Layout Page
Theory:
LU-3 Toggle between Languages
This basic module intends to provide knowledge and skills on LU-4 Insert Columns 13 hours
preparation of In-page documents. It also deals with basic
interface, tools/menu management, safety aspects, and In-page Practical:
application software handling techniques. 27 hours

Module 6:
Manage e-mail/internet Total:
LU-1 Configure Email Accounts
45 hours
LU-2 Sort out Emails
Aim:
LU-3 Manage Address Book
Theory:
LU-4 Archive email Data
This basic module intends to provide knowledge and skills for 9 hours
LU-5 Perform Browsing
managing email/internet. It also deals with basic interface,
LU-6 Download Data
tools/menu management, safety aspects, and email/internet Practical:
LU-7 Send/Receive Email
software handling techniques. 36 hours

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 Module Title and Aim Learning Units Theory / Workplace
hours
Module 7:
Total:
Manage Information System LU-1 Perform Data Entry
50 hours
LU-2 Manage File/folder
Aim: LU-3 Perform Scanning
Theory:
LU-4 Maintain Office Record
8 hours
This module intends to provide knowledge and skills on the LU-5 Perform Printing
management of information system. LU-6 Search Files/Folders
Practical:
LU-7 Convert Files
42 hours
Module 8:
Identify and peruse new business opportunities in the field of LU-1 Identify business opportunities in the field of Total:
Computer (ICT). Computer (ICT). 80 hours
LU-2 Develop structure of the new Computer
Aim: Business Theory:
LU-3 Communicate new computer business to the 40 hours
This module intends to develop the knowledge and skills and customers
understanding to develop a new business. LU-4 Negotiate arrangements for the new computer Practical:
business 40 hours

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 3. Teaching and Learning Guide for Computer Operator

The aim of this training program is to enabling trainees to perform independently and responsibly in their work environment, by following an educational
programme where this is part of the overall methodological concept. Different methodologies can therefore contribute to achieve the objective.

Methods that directly promote capacity-building for the student are particularly suitable and therefore should be included appropriately in the teaching
approach. Theory methodologies should be supported by appropriate resources. Practical methodologies should be a set in an appropriate environment and
supported by appropriate resources like multimedia, printer, scanner, computers (including CPUs, monitors, key boards mousses etc.). All technical
equipment has to be in good working condition.

3.1 Module 1: Maintain Computer System

This Module aims to provide knowledge and skills on computer system management. It also deals with basic introduction to computer system management,
safety aspects, tools and equipment identification and handling techniques.

Duration: 114 hours Theory: 13 hours Practical: 101 hours

Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
LU1: The student will be able to: 1. Introduce basic Parts of computer like CPU,  Computer Class Room
Install operating system 1. Become familiar with basic Monitor, Key Board, Mouse etc. systems and
parts of computer.  Laptop Computer
2. Define hardware is the physical devices Total Time:  CD ROM Lab
2. Identify the difference (tangible component) and software is the 30 hrs.  CD’s
between hardware and virtual programming (intangible component).  Marker
software. Theory:  White Board
3. Operating systems like Window 2000, Linux, 2 hrs.  Duster

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
3. Define operating system Unix, Window XP, Window Vista etc and  Computers
and windows. explain the difference among operating Practical: Instructional
various system. 28 hrs. manual
4. Take necessary precautions  Multimedia
before installing any Projector
operating system. 4. Read Instructions manual carefully.  UPS

5. Install operating system in 5. Take necessary precautions like securing data,

the PC/ computers by RAM size, size of Operating Windows,
following instructional compatibility etc.
manual.

LU2: The student will be able to: 1. Commonly used peripheral devices are CD  Computer Class Room
Configure peripheral 1. Define most commonly ROM, USB, Printer, Scanner, Key Board, system and
devices used peripheral devices. Mouse, Web CAM etc.  CD ROM Computer
Total Time:  CD’s Lab
2. Comprehend the working 2. Employ different types of computer 12 hrs.  Scanner
and uses of various communication ports are given as follows:  Printer
peripheral devices.  VGA Theory:  Keyboard
 USB 2 hrs.  Mouse
3. Use different computer  Firewire  Webcam
communication ports.  eSata Practical:  Other
 S-Video 10 hrs. peripheral
4. Configure peripheral  Display Port etc.
devices with
devices, as per the respective
instructions given in their manuals

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
respective manuals.  Computers
for Student
 Laptop for
Trainer
 Multimedia
Projector
 Marker
 White Board
 Duster
 UPS
LU3: The student will be able to: 1 Install most commonly used peripheral Total Time:  Computer Class Room
Install peripheral 1. Ensure that necessary devices such as CD ROM, USB, Printer, 10 hrs. system and
devices precautions have been Scanner, Key Board, Mouse, Web CAM etc.  CD ROM Computer
taken before installing any  CD’s Lab
peripheral device 2 Describe various steps of installing different  Scanner
2. Install any peripheral device peripheral devices. Theory:  Printer
as per instructional manual 1 hr.  Keyboard
3 Perform functional test for the newly installed  Mouse
3. Pass functional test for the peripheral device for example test print, use Practical:  Webcam
same peripheral device. of mouse, Key Board etc. 9 hrs.  Peripheral
devices with
respective
manuals
 Computers
for Student
 Laptop for
Trainer

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
 Marker
 White Board
 Duster
 Multimedia
Projector
 UPS
LU4: The student will be able to: 1. Practice kinds of different software  Computer Class Room
Install software 1. Define different software applications such as MS Word, Excel, system and
applications applications. PowerPoint, Access, Publisher etc.  CD ROM Computer
Total Time:  CD’s of Lab
2. Ensure that necessary 2. Describe purpose / uses of various software 20 hrs. software
precautions have been applications. like MS
taken before installing any Theory: Word, Excel,
software application. 3. Demonstrate precautions which have to be 2 hrs. PowerPoint,
taken while installing any software application Access,
3. Register a software with Practical: Publisher
the help of key 4. Demonstrate installation 18 hrs. etc.
 Computer
4. Install a software Systems
application as per given  Laptop for
instructional manual. Trainer
 Marker
 White Board
 Duster
 Multimedia
Projector
 UPS

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
 USB(for
installation)
LU5: Update/upgrade The student will be able to: 1. Describe various versions of software  Computer Class Room
software application 1. Check the registry of the application. system and
application  CD ROM Computer
2. Demonstrate precautions to be taken while Total Time:  CD’s Lab
2. Use the instructional updating/ upgrading the software like legal, 9 hrs.  Internet
manual for not a spam etc. Facilities
updating/upgrading Theory:  Instructional
software applications 3. Check out some of the applications available 1 hr. Manual
online  Marker
3. Update/upgrade software Practical:  White Board
application with the help of 4. Upgrade some software through CDs. 8 hrs.  Duster
CD or Online available  Multimedia
software. 5. Perform procedures for updating / upgrading Projector
software manually and where necessary
 UPS
4. Make sure that updated automatic update.
features are in accordance
with the specifications /
requirements.

LU6: The student will be able to: 1. Take necessary precautions to uninstall  Computer Computer
Perform un-installation 1. Ensure that necessary software and make sure that no system file or systems Lab
of software precautions have been dll file is deleted or un-installed.  Laptop for
taken before uninstalling Total Time: Trainer
any software application. 2. Take necessary back-up of the files where 10 hrs.  Marker
necessary.  White Board
2. Uninstall any of the Theory:  Duster

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
software applications. 3. See various features available in the Control 1 hr.  Multimedia
Panel. Projector
3. Ensure that the same Practical:  UPS
software application is 4. Perform procedure for uninstalling application 9 hrs.
removed. software as per computer instructions.

4. Make sure that the action

done from control panel.

5. Check the impact of un-

installing on the memory
space as well.

LU7: The student will be able to: 1. Demonstrate precautions to be taken to  Computer Computer
Perform windows scan 1. Ensure that necessary perform windows scan including back up of systems Lab
precautions have been light, securing necessary data, key,  CD ROM
taken before performing compatibility etc. Total Time:  CD’s
window scanning. 6 hrs.  USBs
2. Types of viruses and spam quite common  Marker
2. Perform Windows scan on these days including direct virus, booting virus, Theory:  White Board
any infected system. overwrite virus, Torjan, Memory resident etc. 1 hr.  Duster
 Multimedia
3. Detect the viruses available 3. Sscanning software (Antivirus systems) Practical: Projector
on the hard disk associated including 5 hrs.  UPS
with windows software. AntiVir Personal, Avast! Alwil Software, AVG,
BitDefender, ClamWin
4. Delete / quarantine all the Kaspersky Lab, McAfee
viruses successfully which NOD32, ESET's NOD32

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
are detected as a result of Norton AntiVirus,
scan. Symantec etc.
4. Demonstrate procedure for error free
scanning of windows, without losing any
active data file.

LU8: The student will be able to: 1. Apply all necessary precautions before Total Time:  Computer Computer
Format External Mass 1. Ensure that necessary formatting external mass storage e.g. back-up, 6 hrs. systems Lab
Storage precautions have been data security, archive etc.  CD ROM
taken before formatting an Theory:  CD’s
external mass storage 2. External mass storage USB, CD, memory card 1 hr.  USBs
etc.  Computers
2. Format external mass Practical: for Student
storage on a PC / computer 3. Apply various formatting options correctly like 5 hrs.  Marker
quick formatting, thorough formatting etc.  White Board
3. Make sure that after  Duster
formatting the external  Laptop for
mass storage the device is Trainer
clean and empty when
 Multimedia
open.
Projector
 UPS
LU9: The student will be able to: 1. Troubleshoot software like window scan,  Computer Computer
Trouble shoot basic 1. Select the right Window optimizer, compress disk etc. systems Lab
software errors troubleshooting software Total Time:  CD ROM
2. Software errors include computer Bug, path 6 hrs.  CD’s
2. Troubleshoot problems of /track corruption and its damages etc.  Internet
corrupted software. Theory: Facility

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
3. Apply the precautions for trouble shooting 2 hr.  Computers
3. Remove the errors from the errors and system testing, structural testing, for Student
PC / computers. how to use windows help etc. Practical:  Laptop for
4 hrs. Trainer
 Marker
 White Board
 Duster
 Multimedia
Projector
 UPS
LU10: The student will be able to: 1. The basic hardware faults can be power cable  Computer Computer
Troubleshoot basic 1. Define basic hardware connection, cables of key Boards and Mouse systems Lab
hardware faults faults. and sometimes with printer or scanner etc  Printer
Total Time:  Scanner
2. Understand and 2. Troubleshoot by checking that all ports are 6 hrs.  Computers
Demonstrate types of placed at proper place, printer is functioning for Student
hardware trouble shooting. properly and connected with the system, Theory:  Laptop for
refresh, restart the system etc. 1 hr. Trainer
3. Exercise the precautions for  CD ROM
trouble shooting errors. 3. Check hardware like UPS and Printer and Practical:  CD’s
scanner before using. 5 hrs.  Marker
4. Identify solution of  White Board
hardware errors. 4. Carry out maintenance for various hardware
 Duster
devices on a regular basis as per instructions
 Multimedia
5. Execute the hardware given in respective manuals.
Projector
troubleshooting.
 UPS
6. Make sure that all kinds of

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
hardware are functioning
error free in the computer
in his/her use.

LU11: The student will be able to: 1. Demonstrate what is internet  Computer Computer
Configure basic 1. Configure basic internet system Lab
internet connectivity connectivity of a system. 2. List types of internet connections. Total Time:  CD ROM
7 hrs.  CD’s
2. Perform connectivity test 3. Procedure of internet connectivity for each  Modem
successfully. type. Theory:  LAN card
1 hrs.  Wi-Fi device
with
Practical: respective
6 hrs. manuals
 Marker
 White Board
 Duster
 Internet
Connectivity
 Multimedia
Projector
 UPS

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 Module 2: Prepare Word Documents
This basic module aims to provide knowledge and skills on preparation of word documents. It also deals with basic interface, tools/menu management, safety
aspects, and word processing software handling techniques.
Duration: 200 hours Theory: 20 hours Practical: 180 hours

Learning Unit Learning Outcomes Learning Elements Duration Materials Learning

Required Place
LU1: The student will be able to: 1. Type document in MS word including the  MS Word Computer
Type a Word Document 1. Open a new word file or use use of shift and control keys, use of delete Software Lab
templates for documentation. and back space keys, use of space bar key,  MS Office
use of entre, etc. with the help of standard Total Time: software
2. Give a name and location to key board. 60 hrs. installed
save the word file. Computer
2. Perform typing by using some numerical system
3. Type in a MS word file with the integers by using numeric pad on the key Theory:  Typed
help of any suitable typing board 2 hrs. document
tutor.  Computer
3. Use the left, right, up, down arrow keys on Practical: s for
4. Develop the typing speed at the key board. 58 hrs. student
least 20 words per minute.  Laptop for
4. Type using keyboard and mouse of Trainer
5. Open and use some typing computer etc.  Marker
tutor programmes  White
5. Demonstrate systematic way of typing. Board
6. Type by using systematic Typing lesson from any of the typing tutor  Duster
keyboard / finger setting. programmes.  Multimedi
Preferably with both hands. a

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
7. Perform some online typing 6. At least 3 types of typing tutor Projector
test and to make sure that programmes like free typing tutor, typing  UPS
required typing outcome has web, rapid typing etc.
been achieved through online
evaluation.

LU2: The student will be able to: 1 Demonstrate the components of page set  MS Word Computer
Set-up page in a Word 1. Apply page margins on the up through toolbar dialog box. Software Lab
Document word document  software
2 Suitable orientation of the page like Total Time: installed
2. Set a suitable orientation landscape of portrait etc. 4 hrs. Computer
system
3. Set the suitable size of the 3 Apply page margins like Top, bottom, left Theory:  Typed
page and right etc. 1 hr. document
 Computer
4. Insert some columns in the 4 Use paper sizes like Letter, legal, executive, Practical: s for
word file where appropriate A5, A4 etc. 3 hrs. student
 Laptop for
5. Set-up page in any word file 5 Perform switching between Landscape and Trainer
document. portrait layouts etc.  Marker
 White
6 Insert columns like one, two, three or left Board
and right etc.  Duster
 Multimedi
a
Projector
 UPS

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
LU3: The student will be able to: 1. Perform save as function  Word Computer
Edit Word Document processing Lab
1. Edit a typed word document. 2. Demonstrate different features of editing software
through “Edit” toolbars and dialogue box installed
2. Insert a new word or delete a 3. Track changes command along with Total Time: Computer
word in the MS word file. balloon, show mark-up, accept, reject and 12 hrs. system
comments commands etc.  Typed
3. Insert a new paragraph or Theory: document
delete a paragraph in the MS 4. Different editing options available in the 2 hrs.  Computer
word file toolbars of the Word file like, word count, s for
set language, treasure, spell check, Practical: student
4. Add or delete a page or group reviewing pane etc. 10 hrs.  Laptop for
of paras through selection Trainer
 Marker
5. Check the spellings in the word 5. Understand the procedure and logic for  White
file through available using different features editing like insert Board
dictionary delete text in the file, change name etc.  Duster
 Multimedi
6. Edit an MS document is as per a
given specification / criteria / Projector
demand.  UPS

LU4: The student will be able to: 1. Demonstrate different features of  Word Computer
Format Word Document formatting the word file through toolbar Total Time: processing Lab
1. Format text in the word file and dialog box. 20 hrs. software
installed
2. Format headings in the word 2. Use word file to justify, font selection, font Theory: Computer
file size, insert, delete text and page layout etc. 4 hrs. system

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
 Typed
3. Insert page numbers in the 3. Different features of paragraph dialogue Practical: document
word file. box and fonts etc like size, colour, bold, 16 hrs.  Computer
italic, Justify and styles etc. s for
4. Set appropriate page margins student
5. Apply some background 4. Add page numbers to the word document.  Laptop for
texture. Trainer
5. Separate headings in the text.  Marker
6. Add some colours to the text /  White
headings. 6. Use appropriate style of different fonts. Board
 Duster
7. Use bold and italic commands  Multimedi
where necessary. a
Projector
 UPS
LU5: The student will be able to: 1. Carry out procedure of saving a word file  Word Computer
Save Word Document like “ctrl S” on key board and file menu on processing Lab
1. Assign a name to the word file. menu bar etc. software
installed
2. Save word documents at given 2. Save a word file with different names Computer
location in a storage device. Total Time: system
3. Save word file at different locations. 4 hrs.  Typed
3. Retrieve saved files easily document
when required. 4. Define Storage device Theory:  Computer
1 hr. s for
5. Memory and capacity functions. student
Practical:  Laptop for
6. Differentiate between “Save” and “Save as” 3 hrs.

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
by changing some location, name and paths Trainer
etc.  Marker
 White
Board
 Duster
 Multimedi
a
Projector
 UPS
LU6: The student will be able to: 1. Different types of objects (picture, clip art,  Word Computer
Insert Word Document shapes, smart Art and chart etc.) in a word processing Lab
1. Insert a picture at a given file. Total Time: software
location of a word document 10 hrs. installed
2. Describe the procedure of inserting object Computer
2. Insert clip art at a given (Illustrations) in a word document Theory: system
location of a word document 1 hr.  Typed
3. Insert commands like insert table, cover document
3. Insert shapes at a given page, table of contents, header footer etc. Practical:  Marker
location of a word document which can be taught separately 9 hrs.  White
Board
4. Insert smart Art at a given  Duster
location of a word document  Multimedi
a
5. Insert chart at a given Projector
location of a word document.  UPS

6. Make sure that inserted

objects are as per the layout

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
of supplied document.

LU7: The student will be able to: 1. Demonstrate the procedure of importing  Word Computer
Import Document various kinds of material like slide, data, processing Lab
1. Import some contents / table, text into a word document. software
material in a word document Total Time: installed
from any other file format. 2. Describe the online availability of material 3 hrs. Computer
and process how to import contents system
2. Import some material and materials into a document file.  Typed
contents from internet Theory: document
available online. 3. Use reference to assign various imported 1 hr.  Computer
material. s for
3. Import some material from Practical: student
external memory devices. 2 hrs.  Laptop for
Trainer
 Marker
 White
Board
 Duster
 Multimedi
a
Projector
 UPS
LU8: The student will be able to: 1. Protect a word document as to limit its  Word Computer
Protect the Word formatting for a style. processing Lab
Document 1. Know and demonstrate the Total Time: software
procedure of protecting a 2. Apply protection to a word document for 3 hrs. installed

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
word document with a restricting its editing to a particular style Computer
particular password only. Theory: system
1 hr.  Typed
2. Know about the logic of using 3. Save a word document by assigning a document
a password on a word file as particular password in order to restrict its Practical:  Computer
well as selection of a strong accessibility to others. 2 hrs. s for
password. student
4. Open a protected word document with the  Laptop for
3. Perform different kinds of help of a valid password at any stage of Trainer
protections in a word time.  Multimedi
document such as editing
a
restrictions, read only,
Projector
restricted users or users with
 Marker
passwords only etc.
 White
Board
 Duster
 UPS
LU9: The student will be able to: Word processing Computer
Insert Table in a Word 1. Explain the procedure of inserting table in software installed Lab
Document 1. Understand the procedure of the word file. Computer system
inserting table in a word Typed document
document 2. Explain various uses of tables in the word Total Time: Marker
file. 26 hrs. White Board
2. Know about various uses of 3. Use toolbar and dialogue box for insert Duster
different tables. table. Theory: Multimedia
2 hrs. Projector
3. Exhibit different attributes of 4. Insert a table with five rows and six columns UPS
Insert table. and headings with shaded area and bold Practical:

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
and all entries in a center text with some 24 hrs.
etc.

LU10: The student will be able to: 1. Perform the procedure of data hyperlink in  Word Computer
Hyperlink Data in a a word file on a appropriate location. processing Lab
Word Document 1. Associate data as Hyperlink at Total Time: software
a given location of a word 2. Perform open and close the same data 3 hrs. installed
document. when required. Computer
Theory: system
2. Access hyperlinked data when 3. Differentiate the use and purpose of 1 hr.  Computer
required. inserting bookmark, cross reference and s for
hyperlink in a word file. Practical: student
2 hrs.  Laptop for
Trainer
 Marker
 White
Board
 Duster
 Multimedi
a
Projector
 UPS
LU11: The student will be able to: 1. Explain the purpose of mail merge.  Word Computer
Perform mail merge in a processing Lab
Word Document 1. Know about the mail merge 2. Exhibit mail merge function with the help of software
function. given/available data. Total Time: installed
27 hrs. Computer
2. Understand the purpose of 3. Practice the function of mail merge to

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
mail merge. create same from letters in word format Theory: system
and design mail labels and address book 2 hrs.  Computer
3. Perform mail merge as per etc. s for
guidance. Practical: student
4. Attributes of mail merge box and 25 hrs.  Laptop for
demonstrate the same command at any Trainer
point of time.  Marker
 White
Board
 Duster
 Multimedi
a
Projector
 UPS
LU12: The student will be able to: 1. Explain the purpose of using Header and  Word Computer
Insert header/footer in a Footer in the word file. processing Lab
Word Document 1. Understand the attributes of software
Header and Footer in the 2. Explain the process of inserting Header and installed
word file. Footer in the word file. Total Time: Computer
8 hrs. system
2. Perform the attributes of 3. Differentiate between header and footer  Computer
Header and Footer in the and their options available as a ready Theory: s for
word file. format in the toolbar of a Microsoft word. 1 hr. student
 Laptop for
3. Differentiate between header 4. Practice the same as per given instructions. Practical: Trainer
and footer. 7 hrs.  Marker
5. Demonstrate the procedure for inserting  White
4. Perform the inserting date header and footer in a word file.

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
and page numbers etc. in the Board
footer 6. Insert Date and page numbers  Duster
 Multimedi
a
Projector
 UPS
LU13: The student will be able to: 1. Explain the purpose of inserting section  Word Computer
Insert Section Break in a break in a word document. processing Lab
Word Document 1 Understand and the purpose Total Time: software
and procedure of inserting 2. Explain and demonstrate the procedure of 6 hrs. installed
section break in a word inserting section break in a word document. Computer
document. Theory: system
3. Identify difference between section break 1 hr.  Computer
2 Differentiate between section and page break and their purpose and s for
break and page break and utility. Practical: student
their purpose and utility. 4. Experience the different attributes of 5 hrs.  Laptop for
Breaks menu in a word file. Trainer
3 Perform the different  Marker
attributes of inserting section 5. Demonstrate the command.  White
breaks in a word file. Board
6. Insert a Section Break at a given location of  Duster
a word document.  Multimedi
a
Projector
 UPS
LU14: The student will be able to: 1. Demonstrate the procedure of set style with Total Time:  Word Computer
Set Style in a Word the help of Multimedia projector. 12 hrs. processing Lab

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
Document 1. Learn about different Styles software
available in a word file. 2. Explain the purpose of setting styles in a Theory: installed
word document and its various utilities. 2 hr. Computer
2. Know the purpose of setting system
different styles in a word 3. Set the same style in the given word Practical:  Computer
document and its various document file available at PC. Also choose 10 hrs. s for
utilities. some other style options. student
 Laptop for
3. Set an appropriate style in a Trainer
given document for the  Marker
contents of document.  White
Board
4. Perform set styles as per the  Duster
standard / requirements of the  Multimedi
instructor. a
Projector
 UPS
LU15: The student will be able to: 1. Demonstrate and explain the process of  Word Computer
Insert Table of contents inserting a table of contents in the word processing Lab
in a Word Document 1. Insert a table of contents in a file. software
given word document. installed
2. Demonstrate by using different heading Computer
2. Perform different heading options in the toolbars for inserting Table of s for
options in the toolbars for content. Total Time: student
inserting table of content in a 9 hrs.  Laptop for
word document. 3. Purpose and uses of inserting table of Trainer
contents in a word file. Theory:  Computer
3. Perform and describe the 4. Practice Various features of Table of 1 hr. system

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
various steps to insert table of Content menu in a word file.  Marker
content in a word file. Practical:  White
8 hrs. Board
 Duster
 Multimedi
a
Projector
 UPS

3.3 Module 3: Prepare Spreadsheet

This basic module intends to provide knowledge and skills on preparation of spreadsheets. It also deals with basic interface, tools/menu management, safety
aspects, and spreadsheet application software handling techniques.
Duration: 142 hours Theory: 16 hours Practical: 126 hours

Learning Unit Learning Outcomes Learning Elements Duration Materials Learning

Required Place
LU1: The student will be able to: 1. Use electronic spreadsheet programme to store,  Spreadsh Computer
Create Workbook organize and manipulate data. eet Lab
1. Define about the excel software
spreadsheet application 2. Explain the types and uses of excel sheets and installed
software. other common operations that Excel can be used Compute
for including: r system
2. Create a workbook on  Graphing or charting data to assist users in  Marker
spreadsheet applications in identifying data trends. Total Time:  White
the Excel software.  Sorting and filtering data to find specific 10 hrs. Board

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
information.  Duster
3. Demonstrate the procedure to (The information garnered in a spreadsheet can easily Theory:  Multime
create workbook using be incorporated into electronic presentations, web 2 hrs. dia
spreadsheet. pages, or printed off in report form). Projector
3. Explain the process of opening a excel file and Practical:  UPS
creating a workbook. 8 hrs.

4. Practice the same command by creating a new

workbook with their own names on the desktop of
their PCs.

5. Excel and its uses in the different sectors like

accounting, budgeting, statics, database,
management of a large data etc.
LU2: The student will be able to: 1. Explain the main parts of the Excel spreadsheet  Spreadsh Computer
Insert Sheet work area. Total Time: eet Lab
1. Insert sheet in the Excel file. 5 hrs. software
2. Creating a spreadsheet in the latest versions of installed
2. Demonstrate how to insert Excel. Theory: Compute
Sheet in the Excel file, as per 1 hr. r system
given instructions. 3. Procedure of entering data, creating name etc.  Marker
Practical:  White
4 hrs. Board
 Duster
 Multime
dia
Projector
 UPS

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Required Place
LU3: The student will be able to:  Spreadsh Computer
Apply basic eet Lab
formulae/functions 1 Perform basic formulae by 1. Explain and demonstrate basics of creating a software
using the options available in formula / function in the spreadsheet in the installed
the spreadsheets of an excel latest versions of Excel. Compute
file like sum, auto sum, Total Time: r system
division, multiplication or 2. Create and use formulas, including a step by step 60 hrs.  Marker
subtraction of one column example of a basic Excel formula. Such as:  White
with other and get the Theory: Board
output in the third column  How to enter a formula 5 hrs.  Duster
etc.  Make it easy to change your spreadsheet  Multime
 Automatic updating Practical: dia
2 Differentiate between  Adding to formulas 55 hr. Projector
formula and functions  Entering the Data  UPS
available in the excel  Add the Equal (=) Sign
software toolbar as (ɟx) and  Add Cell References Using Pointing
by using is equal symbol with
sum and brackets different
options available. Excel Formulas Overview

3 Perform functions like

Average, If, Sum, Count Max,
Hyperlink, Date, VLookup,
LOOKUP, Traspose etc.

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place

Example: Since adding rows and columns of numbers

is one of the most common operations in Excel,
Microsoft has included a shortcut to make the job
easier. Instructor step by step walks through how to
use Excel's SUM functions.

LU4: The student will be able to: 1. Draw a graph, or a chart in Microsoft Excel, a Total Time:  Spreadsh Computer
Create Charts / visual representation of worksheet data. 30 hrs. eet Lab
Graphs 1. Demonstrate charts/graphs software
and their use in the excel 2. Show step by step how to create the most Theory: installed
sheets with examples commonly used charts in Excel - column chart (bar 2 hrs. Compute
graph) pie chart, line graph, and even how to use r system
2. Create different kinds of the Sparklines - which are new to Excel 2010. Practical:  Multime
charts like, charts, graphs pie 3. A Change the display of the chart elements by 28 hrs. dia
chart, bar chart, gant chart, moving them to other locations in the chart, Projector
line graph, scattered chart, resizing them, or by changing the format and also  UPS
area chart etc. remove chart elements that not wanting to
display:
3. Set a default chart in the file.

4. Assign a suitable name to the

chart

5. Add values and labels in the

chart

6. Convert a chart into another

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
form

7. Demonstrate the procedure

of creating different
charts/graphs

8. Select type of chart, colour of

chart area and present the
same with labels and values
etc.

9. Demonstrate editing in the

different components of
charts areas
 The chart area of the chart.
 The plot area of the chart.
 The data points of the data series that are plotted
in the chart.
 The horizontal (category) and vertical (value) axis
along which the data is plotted in the chart.
 The legend of the chart.
 A chart and axis title that you can use in the chart.
 A data label that you can use to identify the
details of a data point in a data series.

4. Modify any one element of the created chart. .

5. Modify a chart:

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place

 Change the display of chart axes specify the

scale of axes and adjust the interval between
the values or categories that are displayed.
To make chart easier to read, you can also
add tick marks to an axis, and specify the
interval at which they will appear.
 Add titles and data labels to a chart To
help clarify the information that appears in
your chart, you can add a chart title, axis
titles, and data labels.
 Add a legend or data table show or hide a
legend, change its location, or modify the
legend entries. In some charts, you can also
show a data table that displays the legend
keys and the values that are presented in the
chart.
 Apply special options for each chart
type Special lines (such as high-low lines
and trend lines), bars (such as up-down bars
and error bars), data markers, and other
options are available for different chart
types.

LU5: The student will be able to: 1. Filter data available in one column which filtering  Spreadsh Computer
Filter Data can copy, find, edit, format, chart, and print the eet Lab
1. Demonstrate the procedure subset of filtered data without rearranging or software
of filtering data by making moving it. installed

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
some different fields and Total Time: Compute
preferences on the same 2. Filter data by more than one column. Filters are 6 hrs. r system
sheet as well as on some additive, which means that each additional filter  Marker
other sheets. is based on the current filter and further reduces Theory:  White
the subset of data. 1 hrs. Board
2. Differentiate filter and sort of  Duster
data from different aspects. 3. Use AutoFilter Create three types of filters: by a Practical:  Multime
list values, by a format, or by criteria. 5 hrs. dia
3. Perform data sorting from A- Projector
Z and also from Z-A. 4. Determine if a filter is applied, note the icon in  UPS
the column heading:
4. Perform some basic functions  A drop-down arrow means that filtering is
on the filter and some enabled but not applied.
advance options like skipping  A Filter button means that a filter is
the lower values or date wise applied.
etc.
5. Reapply a filter to achieve different results
appear for the following reasons:

 Data has been added, modified, or deleted to

the range of cells or table column.

 The filter is a dynamic date and time filter,

such as Today, This Week, or Year to Date.

 Values returned by a formula have changed

and the worksheet has been recalculated.

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Materials Learning
Required Place
LU6: The student will be able to: 1. Add that extra column or delete unwanted rows.  Spreadsh Computer
Format Cell 2. Change or delete the cell eet Lab
1. Demonstrate the features of software
Format Cell available in the 3. Employ ways to edit the contents of the cell. Total Time: installed
toolbar and the dialog box. 6 hrs. Compute
2. Demonstrate the procedure r system
to format different cells in Theory:  Marker
different manners. 1 hrs.  White
Board
Practical:  Duster
5 hrs.  Multime
dia
Projector
 UPS

4. Clear Contents of a cell.

Select the cell and press the delete key

LU7: The student will be able to:  Spreadsh Computer

Edit Worksheet 1. Demonstrate the procedure 1. Enter Data values In worksheet and use eet Lab
to edit worksheet with software
different requirements like  Edit, Clear, and Replace Cell Contents installed
size of cells, colours, shades  Cut, Copy, Paste, and Move Cells Compute
and lines etc.  Understand Absolute and Relative Cell r system
References Total Time:  Marker
2. Describe the precautions to  Insert and Delete Cells, Rows, and Columns 8 hrs.  White
be taken while editing a  Use Undo and Redo Board

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
spreadsheet worksheet also  Check Spelling in Learners Worksheet Theory:  Duster
some basic functions like  Use Advanced Print Options 1 hrs.  Multime
Wrap Text, font boarder, fill  Basic File Management dia
protection etc.  Insert Cell Comments Practical: Projector
 shading alternate rows of data 7 hrs.  UPS
3. Demonstrate the concept of  adding currency and percent symbols
editing worksheet.  widening columns
 changing data alignment

2. Format a worksheet.

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Required Place

LU8: The student will be able to: 1. Print worksheet.  Spreadsh Computer
Insert Page break Total Time: eet Lab
1. Demonstrate the procedure 2. , Use facility ofPage Break Preview. 10 hrs. software
of inserting page break in an installed
excel file according to the Theory: Compute
given design 1 hr. r system
 Marker
2. demonstrate the procedure  Apply page break Practical: White Board
of inserting page break in a 9 hrs.  Duster
excel file according to the 4. Click break on the Page Layout tab, in the Page  Multime
given design Setup group. dia
Projector
 UPS

5. Click Insert Page Break.

6. Practise with the help of cursor and key board,

toolbar and mouse etc.

 Insert a page break

 Move a page break
 Delete a page break
 Reset all page breaks
 Return to Normal view
 Display or hide page breaks in Normal view

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place

LU9: The student will be able to: 1. Spread text in one or more cells, .Columns.  Spreadsh Computer
Split Cells eet Lab
1. Able to split cells in the Total Time: software
worksheet 6 hrs. installed
Compute
2. Able to split cells by Theory: r system
demonstrating various steps 1 hrs.  Marker
in an excel sheet.  White
2. Collapse the dialog box. Practical: Board
5 hrs.  Duster
3. Select the cells in your workbook where you
 Multime
want to paste your split data. , and select the
dia
appropriate number of cells in two adjacent Projector
columns.
 UPS

4. Expand the dialog box, and then click Finish.

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place

LU10: The student will be able to: 1. Demonstrate how to merge and unmerge the Total Time:  Spreadsh Computer
Merge Cells cells. 6 hrs. eet Lab
1. Merge multiple cells in an software
excel sheet Theory: installed
Compute
1 hr. r system
 Marker
Practical:  White
5 hrs. Board
 Duster
 Multime
dia
Projector
 UPS

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 3.4 Module 4: Prepare Presentation

This basic aim of the module is to provide knowledge and skills on preparation of Presentation. It also deals with basic interface, tools/menu management,
safety aspects, and presentation software handling techniques.
Duration: 88 hours Theory: 11 hours Practical: 77 hours

Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
LU1: The student will be able to: 1. Features of Master slide.  Presentatio Computer
Prepare Master Slide n software Lab
1. Demonstrate the interface 2. Create and edit a slide master or corresponding installed
of presentation software layouts. computer
system
2. Define Master Slide as per 3. Use multiple slide masters in a presentation.  Marker
options available in the  White
software of Power Point. Total Time: Board
20 hrs.  Duster
3. Describe the significance of  Multimedia
preparing master slide Theory: Projector
before preparing a 2 hrs.  UPS
presentation.
Practical:
4. Perform step wise 18 hrs.
procedure for preparing
master slide including slide
orientation and layout of 4. Remove any of the built-in slide layouts.
the master slide.
5. Apply a theme to presentation.

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
6. Set the page orientation for all of the slides in
presentation.
LU2: The student will be able to: 1. Add one or more slides to presentation from  Presentatio Computer
Insert Slides another presentation, without having to open the n software Lab
1. Perform stepwise other file. Total Time: installed
procedure to insert slide in 6 hrs. computer
the power Point Add slides from a file that is located on same system
presentation. computer or on a network share Theory:  Marker
1 hr.  White
2. Insert different types of Board
slides like new slide, Practical:  Duster
duplicate slide or any other 5 hrs.  Multimedia
slide with a different look Projector
and theme.  UPS

LU3: The student will be able to: 1. Create a template and add it to the Slide Design  Presentatio Computer
Design Slide task pane. Total Time: n software Lab
1. Define design slide 40 hrs. installed
2. Apply such elements as a background and color computer
2. Demonstrate the scheme, font style, layout, and art. . Theory: system
procedure to design a slide 4 hrs.  Marker
in the power point  White
3. Switch to master view. Practical: Board

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
3. Change the design and 36 hrs.  Duster
colour, fonts, effects and 4. Make changes to the master slide including  Multimedia
background etc. formatting background, apply slide designs, Projector
format colour schemes etc.  UPS

5. Save As.

6. Save. The template in the Templates folder. (This

is the folder that PowerPoint uses by default when
you select Design Template as the file type in the
Save As dialog box.)

7. Save template in the New Presentation task pane

(File menu, New) under Recently used templates.

LU4: The student will be able to: 1. Create animation on one slide or on some slides of Total Time:  Presentatio Computer
Apply animation the presentation using slide master. 10 hrs. n software Lab
1. Explain the concept of installed
adding animation in the 2. Use Microsoft power point to support animations, Theory: computer
power Point slide show. in the Slide Show group of the main menu. 2 hrs. system
 Marker
2. Demonstrate the basic 3. Perform custom animation on one slide. Practical:  White
techniques of animation like 4. Apply a custom animation to all slides 8 hrs. Board
wipe down, wipe up,  Duster
Wedge, Shape diamond, 5. Explain;  Multimedia
Wheel clockwise etc. Projector

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
 Chart Animation  UPS
3. Demonstrate the  The Order of Animations
features/attributes of  The Start Timing Effect of an
animation pane available in Animation
the power Point software.  The Dimming Effect of an Animation
 Animations and Sounds
4. Apply animation to a single  Effects on Slides Transitions
slide and to various slides

5. Differentiate between
animation and transition of
a slide and setting a
transition time (Fast,
Medium or Slow) for a slide
or setting it on a single click,
or mouse click etc.

LU5: The student will be able to: 1. Demonstrate how to use sound effects during  Presentatio Computer
Apply Sound effects presentation, by associating some sound effects n software Lab
1. Describe sound effect. with the animation. installed
Total Time: computer
2. Demonstrate the uses of 2. Select the animation to associate with a sound 6 hrs. system
sound effect effect.  Marker
3. Applying different sound effects by associating Theory:  White
3. Demonstrate the with different actions. Teacher can also 1 hr. Board
procedure to apply sound demonstrate how to use the combination of  Duster
effect e.g. Camera, Bomb, different sound effects in a single power Point Practical:  Multimedia
arrow, applause, drum roll presentation/slide. 5 hrs. Projector

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
etc.  UPS

LU6: The student will be able to: 1. Format the Master Title.  Presentatio Computer
n software Lab
Format Slide 1. Know and understand the 2. Format slide by changing the font colour, font size, Total Time: installed
procedure to format slide location of text, background colours, inserting a 8 hrs. computer
picture or clip art etc. system
2. Perform the procedure to Theory:  Marker
format slide 1 hr.  White
Board
3. Format the slide in different Practical:  Duster
ways 7 hrs.  Multimedia
Projector
 UPS

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place

3. Deleted or change properties of slide format.

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 3.5 Module 5: Prepare In-page documents

This basic module intends to provide knowledge and skills on preparation of In-page documents. It also deals with basic interface, tools/menu management,
safety aspects, and In-page application software handling techniques.

Duration: 40 hours Theory: 13 hours Practical: 27 hours

Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
LU1: The student will be able to: Setting key board preferences.  Computer Classroom
Setting Keyboard 1. Switching between input languages (= keyboard systems Computer
preferences 1. Perform keyboard preferences languages) by pressing the Alt + Shift keys installed Lab
with In
2. Perform step wise setting of Total Time: page
keyboard preferences on the 6 hrs. software
PC with In-Page interface.  White
Theory: board
3. Demonstrate key position of 1 hr.  Erasable
any keyboard preferences by marker
switching the language from Practical:  Multimedia
English to Urdu, as per user 5 hrs. Projector
requirement  UPS

LU2: The student will be able to: 1. Specify page layout and paragraph formatting  Computer Classroom
Page Layout attributes for selected text. systems Computer
1. Demonstrate different page  In page Lab
sizes in the In-Page file. Urdu

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
software
2. Elaborate page margins in the Total Time:  Marker
in page format 20 hrs.  White
Board
3. Exhibit to add page numbering Theory:  Duster
in the file 4 hr.  Multimedia
Projector
Practical:  UPS
16 hrs.
LU3: The student will be able to: Total Time:  Computer Classroom
Toggle between 10 hrs. system Computer
languages 1. Perform supportive languages 1. Explain toggle between languages  In page Lab
in In-page such as Urdu, 2. Learn to perform toggle between Theory: Urdu
Arabic or Persian etc. language 6 hrs. software
 Marker
2. Perform how to toggle 3. Practice toggle between language Practical:  White
between different languages 14 hrs. Board
 Duster
3. Elaborate procedure of  Multimedia
toggling between languages Projector
 UPS
LU4: The student will be able to: Total Time:  Computer Classroom
Insert Columns 1. Understand the importance of 1. Practice selecting the whole text and inserting in 6 hrs. system Computer
columns in In-page and columns  In page Lab
perform them manually. 2. Select a specific text and insert in columns to see Theory: Urdu
that specific text has been divided in two or three 1 hr. software
2. State and demonstrate columns; whereas rest of the text remains the  Marker
supporting options for same as before. Practical:

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning
Place
inserting columns. 5 hrs.  White
Board
3. Describe the steps/procedure  Duster
of inserting columns  Multimedia
Projector
 UPS

3.6 Module 6: Manage e-mail/internet

This basic module intends to provide knowledge and skills for managing email/internet. It also deals with basic interface, tools/menu management, safety
aspects, and email/internet software handling techniques.
Duration: 45 hours Theory: 9 hours Practical: 36 hours

Learning Unit Learning Outcomes Learning Elements Duration Materials Learning

Required Place
LU1: The student will be able to: 1. Configure the Internet email information service to send Internet Classroom
Configure e-mail 1. Define Email and receive messages in Microsoft Outlook software. Connection Computer
account White Board Lab
2. Demonstrate the steps Total Time: Internet
for Email configuration 2. Send a test message from the newly formed email id. 8 hrs. connectivity
Computer
3. Identify Errors while 3. Retrieve the test message from the newly formed email Theory: system
Email configuration account. 2 hrs. Board Marker
Eraser
Practical: Multimedia
6 hrs. Projector

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
UPS

LU2: The student will be able to: 1 Sort out emails in inbox of “MS Outlook” by the account  Intern Classroom
Sort out email through which they were received using various et Computer
1. Demonstrate sorting out applications. Total Time: Conne Lab
of emails on the PC. 6 hrs. ction
 White
2. Describe procedure of Theory: Board
sorting out emails in the 1 hrs.  Intern
outlook and its benefits et
Practical: conne
3. Perform sorting out of 5 hrs. ctivity
emails as per  Comp
instructions uter
successfully. syste
m
 Board
Marke
r
 Eraser
 Multi
media
Projec
tor
 UPS

LU3: The student will be able to: 1. Use address book and send a message from names  Intern Classroom
Manage Address Book while completing To, Cc, and Bcc fields Total Time: Computer

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
1. Understand and define 6 hrs. et Lab
address book 2. Specify which address list is shown by default in the Conne
Outlook Address Book Theory: ction
2. Demonstrate the 1 hr.  White
method of managing 3. Copy contacts from a personal Address Book to Contacts Board
the address book by by opening the Address Book, right-click the contact, Practical:  Intern
adding some contacts, and choosing add to contacts. 5 hrs. et
removing contacts, conne
importing, exporting 4. Change the way names appear in the Address Book. by ctivity
sorting and updating clicking E-mail Accounts.  Comp
etc. uter
5. Include or exclude a Contacts folder from the Outlook syste
Address Book using the Navigation Pane m
 Board
6. Move contacts from one Contacts folder to another Marke
making sure the target folder is configured for Contact r
items.  Eraser
 Multi
7. Copy contacts from a Contacts folder to a Personal media
Address Book Projec
tor
8. Set a Personal Address Book as the place to store  UPS
addresses.

9. Import contacts from a Personal Address Book to

Contacts

LU4: The student will be able to: 1. Keeps the size of main PST file small and manageable.  Intern Classroom

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
Achieve e-mail Data Use Outlook do some of that using AutoArchiveor you Total Time: et Computer
1. Define procedure of divide your messages between more PST files. 6 hrs. Conne Lab
Archiving Email data ction
2. Create an archive of old messages in Outlook separate Theory:  White
2. Demonstrate the from the PST file used every day. 1 hr. Board
procedure of archiving 3. Retrieve messages from an archive PST file that has been  Intern
emails, as per closed: et
requirements  Practical: conne
5 hrs. ctivity
 Comp
uter
syste
m
 Board
Marke
r
 Eraser
 Multi
media
Projec
tor
 UPS

LU5: Perform Browsing The student will be able to: 1. Define different browsing search engines, like google, Total Time:  Intern Computer
yahoo, altavista etc. 10 hrs. et Lab
1. Define Browsing Conne
2. Define the key word and how to browse the data by Theory: ction
2. Perform the using the key word. 2 hrs.  White

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
components of Board
browsing as per given 3. Perform browsing on some different search engines Practical:  Intern
instructions 8 hrs. et
4. Perform browsing of images, news, books, articles, conne
document files, power point presentations and latest ctivity
stories etc.  Comp
5. Ask each student to perform Browsing in a manner that uter
exact information is browsed and data is fetched as per syste
instructions m
 Board
Marke
r
 Eraser
 Multi
media
Projec
tor
 UPS

LU6: Download Data The student will be able to: 1. Define what is downloading and different types of  Intern Computer
downloading. et Lab
1. Define downloading Conne
2. Demonstrate how to save the file and give a path to the Total Time: ction
2. Demonstrate the file, where it is required. 7 hrs.  White
procedure of Board
downloading data 3. Demonstrate the step wise procedure of downloading Theory:  Intern
data to the students in the lab 1 hr. et
3. Take precautions to be conne

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
taken to download data 4. Demonstrate precautions to be taken to download data Practical: ctivity
6 hrs.  Comp
uter
syste
m
 Board
Marke
r
 Eraser
 Multi
media
Projec
tor
 UPS

LU7: Send and receive The student will be able to: Total Time:  Intern Classroom
e-mails 1. Explain how to send email 5 hrs. et Lab
1. Demonstrate the 2. Use keyboard to send and receive emails in all Windows Conne
procedure to send an Mail or Outlook Express accounts. Theory: ction
email. 1 hrs.  White
Board
2. Demonstrate the 3. Make sure that all spellings are correct, appropriate Practical:  Intern
procedure to receive an subject has been added, necessary attachment (if any) 4 hrs. et
Email. has been added and correct e-mail addresses are used to conne
send e-mails. ctivity
3. Describe precautions to  Comp
be taken for 4. Add addresses in the CC and BCC where required. uter

59 | P a g e
Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
sending/receiving Emails syste
m
4. Perform the components  Board
to send/Receive Emails Marke
r
 Eraser
 Multi
media
Projec
tor
UPS

3.7 Module 7: Manage Information System

This module intends to provide knowledge and skills on the management of information system.
Duration: 50 hours Theory: 8 hours Practical: 42 hours

Learning Unit Learning Outcomes Learning Elements Duration Materials Learning

Required Place
LU1: The student will be able to: 1 Organize raw data (which has little value) into  Typing Classroom
Perform Data Entry something useful. Tutor Computer
1. Demonstrate data entry Total Time: Software Lab
procedures. 2 Process the data to make it useful in decision-making. 16 hrs.  White
. Board
2. Enlist types of data. Theory:  Multime
3 Data entry word processing, spreadsheet, and 2 hrs. dia

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
3. Demonstrate the techniques database management.  Compute
to enter the data efficiently. Practical: r system
4 Use software programs available such as Typing and 14 hrs.  Board
Data Entry to learn how to enter data without having Marker
to go to formal classes.  Eraser
 UPS

LU2: The student will be able to: 1. Customize the Documents library (in addition to the Total Time:  White Classroom
Manage File folder Music, Pictures, and Videos libraries that are also 6 hrs. Board Computer
1. Differentiate between included by default) in Windows 7 to group files and  Multime Lab
files/folders folders from any location on computer—without Theory: dia
actually moving them or build own libraries to easily 1 hrs. Projector
2. Demonstrate types of files organize files.  Compute
Practical: r system
3. Define storage devices 5 hrs  Board
Marker
4. Manage data on Hard disk  Eraser
 UPS

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place

2. Demonstrate how to find files.

3. Discover easy ways to store personal documents by

explaining difference between a file and a folder in
different storage devices like Hard Disk, USB, CD etc.

4. Demonstrate how to get back up files.

5. Adopt consistent methods for file and folder naming.

6. Keep names short.

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
7. Let folder structure do some of the naming. For
example, rather than creating a file called Great
American Novel Chapter One First Effort, you can
build a structure like this:

8. Avoid large folder structures.

Alphabetized folders.

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
LU3: The student will be able to: 1. Scan computer completely and correctly for  Scanner Classroom
Perform Scanning malware like viruses, Trojan horses, rootkits,  Papers Computer
1. Explain the procedure of spyware, adware, worms, etc. is often a very  White Lab
scanning important troubleshooting step. A simple virus scan Board
will no longer do.  Multime
2. Perform the pre-requisites Total Time: dia
for scanning 2. Download and run the Microsoft Windows Malicious 6 hrs.  Compute
Software Removal Tool. This free, Microsoft r system
3. Demonstrate step by step provided malware removal tool will not find Theory:  Board
procedure of scanning a everything, but it will check for "specific, prevalent 1 hr. Marker
computer malicious software" which is a good start.  Eraser
Practical:  UPS
3. Update anti-virus and any anti-malware software 5 hrs.
installed on computer.

4. Make sure the virus definitions are up to date. These

regular updates tell anti-virus software how to find
and remove the latest viruses from PC.

5. Run a complete virus scan on entire computer. If

malware scanner is used that does more than look
for viruses, run a full scan using that program too.

6. Properly check computer for malware when working

to solve many problems.

LU4: The student will be able to: 1. Ensure that the content, context and structure of  Scanner Classroom
Maintain office record records is preserved and protected when the Total Time:  Papers Computer

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
1. Explain the importance of records do not have a physical existence. This has 6 hrs.  White Lab
indexing important implications for the authenticity, Board
reliability, and trustworthiness of records. Theory:  Multime
2. Identify steps for maintain 1 hr. dia
the office record 2. Manage electronic record’s backup to meet  Compute
functional requirement for computer. Practical: r system
3. Perform indexing 5 hrs.  Board
3. Enhance the ability to access and read electronic Marker
records over time, since the rapid pace of change in  Eraser
technology can make the software used to create  UPS
the records obsolete, leaving the records
unreadable.

LU5: Perform Printing The student will be able to: 1. Get print-out from the PC. Total Time:  Plotters Computer
6 hrs.  Printer Lab
1. Perform steps involved in 2. Handle problem that occur while printing:  Cartridge
printing Theory:  Papers
A) If a file is processed in a Windows based program 2 hrs.  White
2. Perform printing options (like MS Word, Excel or PowerPoint or L-View, Board
PhotoShop etc.), first you have to open it to the Practical:  Multime
3. Explain essential desktop. 4 hrs. dia
requirements before  Compute
printing B) From "File" menu click "Print" command. r system
Choose the printer which is using a driver e.g. "HP  Board
4. Explain types of printers LaserJet etc." (written near "type" on the printer Marker
window)  Eraser
 UPS
C) If you would like to print on both sides of the paper,

65 | P a g e
Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
add the number 2 next to the names of the printers.

D) If you just want to print a mail press "Ctrl P" key on

the keyboard.

LU6: Search Files / The student will be able to: 1. Use different methods to find files in different Total Time:  White Computer
Folders situations. 5 hrs. Board Lab
 Multime
1. Describe paths of files 2. Use the search box on the Start menu to find files, Theory: dia
2. Enlist wild cards folders, programs, and e-mail messages stored on 1 hr. Projector
computer.  Compute
3. Describe search procedure Practical: r system
3. Demonstrate steps to find an item e.g. using the 4 hrs.  Board
Start menu: Marker
 Eraser
 Click the Start button , and then type a word  UPS
or part of a word in the search box. Search
results will appear as soon as learners start
typing in the search box.

3. Find a folder or a file that somebody knows is in a

particular folder or library, such as Documents or
Pictures. Browsing for the file might mean looking
through hundreds of files and subfolders. To save
time and effort, use the search box at the top of the
open window.

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place

4. Search for a file or folder by using the search

box type a word or part of a word in the search
box. When done, the contents of the folder or
library are filtered to reflect each successive
character typed. When the wanted file is seen
stop typing.

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Learning Unit Learning Outcomes Learning Elements Duration Materials Learning
Required Place
LU7: Convert Files The student will be able to: 1. Define how to convert a file into a different format Total Time:  Internet Classroom
like a MS word file can be converted into a pdf file 5 hrs. Connecti Computer
1. Identify file conversion which is an adobe acrobat file. on Lab
software Theory:  White
2. Explain different software, which help convert a 1 hr. Board
2. Describe the procedures of particular file into another format.  Multime
files conversion Practical: dia
3. Demonstrate how the extension of a file can be 4 hrs.  Compute
changed with the help of typing manually or by r system
saving the same file with the help of “save as”  Conversi
option. on
software
4. Use online convertor to give a practical  Adobe
demonstration e.g. Go to ZamZar.com, browse for Acrobat
file and choose PNG format to convert. PNG is reader
another newer picture format that is slowly  Board
replacing the JPG format. Most programs that can Marker
open JPG files can open PNG.  Eraser

3.8 Module 8: Identify and pursue new business opportunities in the field of Computer (ICT).

Module 8: Identify and pursue new business opportunities in the field of Computer (ICT).

Objective of the module: The aim of this module is to develop the skills knowledge and understanding to develop a new business in the field of Computer
(ICT).

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 Duration 74 hours Theory: 34 hours Practical: 40 hours

Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning Place
LU1: The student will be able to: 1. Look for and identify opportunities, including new Total:  Directories of Classroom
Identify 1. Look for, and recognise, business or existing business, check profitability, 20 hours existing ICT Visits to
business business opportunities market research (including with customers, Theory: based Computer
opportunities in the ICT sector competitors, qualitative research – thoughts and 5 hours businesses businesses
in the ICT opinions, quantitative research – numerical), sales Practical:  Examples of Visits to advisors
sector 2. Create Computer forecasts, competition, strengths and weaknesses, 15 hours computer including
business opportunities market trends; environmental issues; setting goals related Chambers of
where they do not and targets business plans Commerce and
obviously exist  Examples of Trade
2. Challenges and opportunities in the new business financial plans Associations,
3. Quickly identify environment (for example, changes in the  Advertising Pakistan
potential Computer marketplace, employment issues, competition, materials for Computer
business developments government policies or other changes in the potential Association,
and how they will affect environment) business professional and
the new business premises legal advisors,
3. Consider implications of any new venture for the new  Copies of job government
4. Identify the additional business’s direction, image and profitability. Value advertisement agencies,
benefits of potential creativity and innovation when recognising new s for accountants,
Computer business opportunities for the new business, including Computer banks and other
opportunities recognizing new areas of business or residential Operator jobs loan agencies
development, responding to new trends in ICT. Take  Information
advantage of opportunities presented, including on sources of
discussing opportunities with advisors, developing a finance
business plan, seeking funding. Take into account the  Business
lessons learned from previous business successes or planner
failures, including poor planning, insufficient staffing, templates
weak arrangements with suppliers and/or customers,  Start-up-costs

69 | P a g e
Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning Place
lack of marking plan. estimator
 Business
4. Identify and weigh the risks linked to different information
courses of action, including considering the likelihood including
and the impact of the risk, discussing with company
stakeholders, taking and justifying decisions. Collect annual
and use evidence to support decisions, including reports,
appropriate research, developing a sound business journals
plan magazinesco
5. Assess Own costs to deliver the deal, including mpany
margins and break-even point. Anticipate effect of websites and
own behaviour on other people or organisations, newspapers
including positive and negative behaviours,
willingness of others to work with or for the new
business.

6. Listen to what the other person really says including

asking appropriate questions, repeating important
information to the other person, looking attentive.
Build rapport, empathy and long-lasting relationships,
including the value of information available,
refocusing the development, identifying strengths
and weaknesses, winning customers, improving
efficiency, reducing uncertainty

7. Behaving ethically on customers’ use of the new

business in the future, including behaviour that is fair,
honest, not detrimental to the business or its
customers

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning Place

LU2: The student will be able to: Total:  Directories of Classroom

Develop the 1. Check what laws and 1. Business laws and regulations, including trading terms 15 hours existing Visits to any
business plan other regulations will and conditions, obtaining approval of company name Theory: businesses Computer
for the new affect the new through the Securities and Exchange Commission of 5 hours  Examples of Operator
Computer Computer business Pakistan, paying fees for name registration and Practical: business plans businesses in
business 2. Work out money company incorporation, registering the company, 10 hours  Examples of nearby area or
needed to start the new applying for a national tax number and registering for financial plans visit to advisors
Computer business and income tax, registering for sales tax by applying for a  Advertising including
keep it running Sales Tax Number; record keeping materials for Chambers of
3. Identify own 2. Finance, including bank loans, family finance, other potential Commerce and
contribution to running investors; personal (and family) survival budget, cost business Trade
the new Computer of premises / equipment / supplies, running and premises Associations,
business staffing costs, forecasting, record keeping  Copies of job Pakistan
4. Determine the staff 3. Find and secure the services of a good accountant, advertisement Computer
needed for the new including checking advertisements, references, s for Association,
Computer business recommendations from other ICT sector colleagues Computer professional and
5. Sourcing suppliers for 4. Make own contribution, including Operator jobs legal advisors,
the new Computer technical/operational – relating to products/services,  Information government
business management, recording and checking performance of on sources of agencies,
6. Decide how to use business, personal selling, administration, previous finance accountants,
quality standards in the experience, strengths and weaknesses  Business banks and other
new Computer business 5. Staffing for the new business, including skilled, planner loan agencies
7. Decide on the new unskilled, number of staff needed, cost implications, templates
Computer business’s timescales, training needed, getting professional help,  Start-up-costs
policy for looking after engaging and dismissing staff, contracts for staff, estimator
customers labour rights, including Industrial Relations Ordinance  Business

71 | P a g e
Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning Place
8. Investigate suitable 2008, Workers Welfare Fund Ordinance 1971, information,
premises for the new Minimum Wages Ordinance, 1961 and similar including
Computer business legislation company
9. Decide how you will get 6. Follow quality standards, including inspections by annual
equipment, tools and Pakistan Tourism Board and similar organisations reports,
materials 7. Learn Customer service policy and the customer, journals,
10. Identify other sources of certification and accreditation from Consumer Rights magazines,
support Commission of Pakistan company
8. Identify suitable premises, including purchase or websites and
rental, size suitability, services (gas, water telephone, newspapers
electricity), location, need for maintenance and
repair; fire and security protection, sources of advice
including associates and other Computer
professionals, legal advice, financial advice
9. Arrange tools, equipment, materials and
consumables, including choosing a supplier, reliability
of supplier and equipment, range of tools, equipment
and materials required, cost (for equipment,
premises, including purchase new, second hand or
rent; for computer accessories, including discounts
for bulk purchasing)
10. Identify and employ sources of support, including
Chambers of Commerce, colleagues in the ICT
industry, associates, training providers
LU3: The student will be able to: 1. The vision of the new business, the products or Total:  Directories of Classroom
Communicate 1. Know the competition services it provides, and how to communicate this 20 hours existing Visits to any
/Marketing the and capacities of other information clearly and passionately to potential Theory: businesses Computer
new Computer service providers and be customers, including ensuring information is clear, 10 hours  Examples of Operator
business’s able to explain to focused and persuasive. Practical: business plans businesses in

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Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning Place
services to customers the 10 hours  Examples of nearby area or
customers advantages of own offer 2. Employ methods of marketing that are available to financial plans visit to advisors
tell potential customers about the new business,  Advertising including
2. Clearly define what including advertising, promotions, word of mouth, materials for Chambers of
products or services the personal reputation and personal selling, friends and potential Commerce and
new business delivers family etc. business Trade
and make sure that it is premises Associations,
presented to customers 3. Familiarize with ways to deal with the new business  Copies of job Pakistan
in a way they can relate stakeholders including maintaining contact with advertisement Computer
to tell potential them, tailoring products and services to meet their s for Association,
customers how the new specific needs Computer professional and
Computer Operator Operator jobs legal advisors,
business is aiming to  Information government
meet their needs and on sources of agencies,
about new finance accountants,
developments  Business banks and other
planner loan agencies
3. Check that the templates
marketing strategy is  Start-up-costs
based on an accurate estimator
understanding of  Business
potential customer’s information,
needs and preferences including
company
annual
reports,
journals,
magazines,
company

73 | P a g e
Learning Unit Learning Outcomes Learning Elements Duration Materials Required Learning Place
websites and
newspapers
LU4: The student will be able to: 1. Make arrangements, including with staff, with Total: Case studies of Classroom
Negotiate 1. Clearly explain the suppliers, with customers 19 hours arrangements agreed Visits to any
arrangements features of the Theory: between Computer Computer
for the new arrangements that need 2. Negotiate other than on price (for example delivery 9 hours Operator business Operator
Computer to be made and the costs and times, product and service specification, Practical: owners and other businesses in
business benefits to the other service level and extras) 10 hours people or nearby area or
person or organisation organisations visit to advisors
3. Negotiate the advantages other than profitability including
4. Importance of not getting emotional or personal Chambers of
2. Negotiate arrangements about a deal, including getting upset or angry, and the Commerce and
calmly and effectively impact of this on the deal, including losing or Trade
modifying the deal as a result Associations,
3. Behave ethically Pakistan
throughout negotiations 5. Recalculate and present an offer in a different way to Computer
meet developments whilst making a deal Association,
4. Sign off arrangements so professional and
they are clear to all 6. Close a deal, including making assumptions beyond legal advisors,
parties the deal, creating a sense of urgency, using government
competition as a lever, being prepared not to close agencies,
accountants,
7. Record the outcome of the deal so it is clear to all banks and other
parties and legally sound, including contractual loan agencies
arrangements, communicating the agreement by e-
mail or fax

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 5. General Assessment guidance for the Computer Operator trade

Good practice in Pakistan makes use of sessional and final assessments, the basis of which is described below. Good practice by vocational training providers
in Pakistan is to use a combination of these sessional and final assessments, combined to produce the final qualification result.

Sessional assessment is carried out continuously. Its purpose is to provide feedback on student is learning:

 to the student: to identify achievement and areas for further work

 to the teacher: to evaluate the effectiveness of teaching to date, and to focus future plans.

Assessors need to devise sessional assessments for both theoretical and practical work. Guidance is provided in the assessment strategy

Final assessment is the assessment, usually taken on completion of a course or module, which says whether the student has "passed" or not. It is – or should
be – undertaken with reference to all the objectives or outcomes of the course, and is usually fairly formal. Considerations of security – ensuring that the
student who gets the credit is the person who did the work – assume considerable importance in final assessment.

Methods of assessment
For lessons with a high quantity of theory, written or oral tests related to learning outcomes and/ or learning content can be conducted. For workplace
lessons, assessment can focus on the quality of planning the related process, the quality of executing the process, the quality of the product and/or
evaluation of the process.

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Methods include direct assessment, which is the most desirable form of assessment. For this method, evidence is obtained by direct observation of the
student’s performance.
Examples for direct assessment of a computer operator may include:

 Work performances, for example installing software, making a word document, formatting a slide etc.
 Demonstrations, for example demonstrating file management techniques, such as making folder, file names, sequence and numbers etc.
 Direct questioning, where the assessor would ask the student why he/she is preparing system in a certain way, or how the student will present the work
when it is ready for assessment
 Paper-based tests, such as multiple choice or short answer questions on health and safety issues, or working with others.

Indirect assessment is the method used where the performance can not be watched and evidence is gained indirectly.

Examples for indirect assessment of a computer operator include:

Student may be asked to create a new Microsoft word file in their respective system, save it with their own names on the C drive having page margins of Top
1, left and right 1.5 and bottom 0.5, add two paragraphs in the same file by typing the uses of Word files, format the file by using New Time Roman font of 14,
justify the two paragraphs, mention their names and roll number by inserting a table of two columns and two rows in the second row learners may add the
path of file saving and learners PC number. They may also be asked to add header as TEST ONE and Footer as in Module 2. Add Page numbers and date.
Finally, they may print the file and give the print out to the teacher in the stipulated time.

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Indirect assessment should only be a second choice. (In some cases, it may not even be guaranteed that the work products were produced by the person
being assessed.)

Principles of assessment

All assessments should be valid, reliable, fair and flexible:

Fairness means that there should be no advantages or disadvantages for any assessed person. For example, it should not happen that one student gets prior
information about the type of work performance that will be assessed, while another candidate does not get any prior information.

Validity means that a valid assessment assesses what it claims to assess. For example, if the hardware ability is to be assessed and certificated, the
assessment should involve performance criteria directly related to that hardware activity only. An interview about different hardware / peripherals will not
meet the performance criteria.

Reliability means that the assessment is consistent and reproducible. For example, if the work performance of preparing a chart in excel has been assessed,
another assessor (e.g. the future employer) should be able to see the same work performance and witness the same level of achievement.

Flexibility means that the assessor has to be flexible concerning the assessment approach. For example, if there is power failure during the assessment, the
assessor should modify the arrangements to accommodate the student’s needs.

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Assessment strategy for the Computer Operator Curriculum

Sessional assessment

The sessional assessment for all 6 modules shall be in two parts: theoretical assessment and practical assessment. The sessional marks shall contribute to the
final qualification. Theoretical assessment for all learning modules must consist of a written paper lasting at least one hour per module. This can be a
combination of multiple choice and short answer questions. For practical assessment, all procedures and methods for the modules must be assessed on a
sessional basis. Guidance is provided below under Planning for assessment.

Final assessment

Final assessment shall be in two parts: theoretical assessment and practical assessment. The final assessment marks shall contribute to the final qualification.
The final theoretical assessment shall consist of one 3-hour paper, consisting of multiple choice and short answer questions, covering all modules. For the
final practical assessment, each student shall be assessed over a period of two days, with two 3-hour sessions on each day. This represents a total of four
sessions, 12 hours of practical assessment, for each student. During this period, each student must be assessed on his/her ability for each of the module.

The assessment team

The number of assessors must meet the needs of the students and the training provider. For example, where two assessors are conducting the assessment,
there must be a maximum of four students per assessor. In this example, a group of 20 students shall therefore require assessments to be carried out over a
five - day period.

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Planning for assessment

Sessional assessment: assessors need to plan in advance how they will conduct sessional assessments for each module. The tables on the following pages are
for assessors to use to insert how many hours of theoretical and practical assessment will be conducted and what the scheduled dates are.

Final assessment: Training providers need to decide ways to combine modules into a cohesive two-day final assessment programme for each group of five
students. Training providers must agree to the questions for practical assessments in advance.

Planning for sessional assessment

Duration 6 hours Theory: 2 hours Practical: 4 hours

Module 1: Maintain Computer System

Learning Units Theory Workplace Recommended sessional assessment Scheduled
Days Days Dates
Hours hours
LU 1: 15 30 minutes Each student will install operating system and be assessed during the class separately
Install Operating minutes
System

LU2: 5 minutes 10 minutes Each student will configure at least one peripheral devise and be assessed during the class
Configure Peripheral
devices

LU3: 10 20 minutes Each student is suppose to install at least one peripheral devise and must be assessed during

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 Install peripheral minutes the class
devices
LU4: 15 30 minutes Each student will install at least one software and be assessed during the class
Install Software minutes
applications

LU5: 10 20 minutes Each student will upgrade/up-date at least one software and be assessed during the class
Update/ Upgrade minutes
software
applications

LU6: 5 minutes 10 minutes Each student will uninstall at least one software application and be assessed during the class.
Uninstall software
applications

LU7: 15 30 minutes Every student will perform at least once to scan windows and be assessed during the class,
Perform windows minutes separately.
Scan

LU8: 10 20 minutes Each student will format external mass storage during the class.
Format External minutes
mass storage

LU9: 15 30 minutes Each student is supposed to troubleshoot any basic software error during the class.
Troubleshoot basic minutes
software errors

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 LU10: 10 20 minutes Each student is supposed to troubleshoot any basic hardware error during the class.
Troubleshoot basic minutes
hardware faults

LU11: 10 20 minutes Each student is supposed to configure basic internet connectivity during the class.
Configure basic minutes
internet connectivity

Duration 6 hours Theory: 2 hours Practical: 4 hours

Module 2: Prepare Word Document

Learning Units Theory Workplace Recommended sessional assessment Scheduled
Days Days Dates
hours hours
LU1: 5 60 minutes Each student is supposed to develop a word document by typing during the class.
Type Word minutes
Document
LU2: 10 10 minutes Each student is supposed to set-up a word page during the class.
Set-up page in word minutes
document
LU3: 10 10 minutes Each student is supposed to edit a word file during the class.
Edit Word minutes
Document

LU4: 10 10 minutes Each student is supposed to format a word file during the class.
Format Word minutes
Document

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 LU5: 5 minutes 10 minutes Each student is supposed to save a word file with his name during the class.
Save Word
Document
LU6: 5 minutes 10 minutes Each student is supposed to insert a word document during the class.
Insert in a Word
Document

LU7: 10 10 minutes Each student is supposed to import a word file during the class.
Import Document minutes

LU8: 5 minutes 10 minutes Each student is supposed to protect a word file during the class.
Protect Document

LU9: 10 20 minutes Each student is supposed to insert a table in a word file during the class.
Insert Table in minutes
Document
LU10: 5 minutes 10 minutes Each student is supposed to link a data in word file as hyperlink during the class.
Hyperlink Data in
document
LU11: 5 minutes 30 minutes Each student is supposed to perform mail merge during the class.
Perform mail merge
in a word document
LU12: 10 10 minutes Each student is supposed to insert header and footer in a word file during the class.
Insert header/footer minutes
in word document
LU13: 10 10 minutes Each student is supposed to insert section break in a word file during the class.
Insert Section Break minutes
in word document

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 LU14: 10 20 minutes Each student is supposed to set style for a word file during the class.
Set Style I word minutes
document
LU15: 10 30 minutes Each student is supposed to insert a table of contents in a word file during the class.
Insert Table of minutes
contents in word
document

Duration 7 hours Theory: 3:30 hours Practical: 3:30 hours

Module 3: Prepare Spreadsheet

Learning Units Theory Workplace Recommended sessional assessment Scheduled
Days Days Dates
Hours hours
LU1: 10 10 minutes Each student is supposed to develop a new Excel workbook by typing during the class.
Create Workbook minutes
LU2: 10 10minutes Each student is supposed to insert an Excel sheet during the class.
Insert Sheet minutes
LU3: 60 60 minutes Each student is supposed to apply basic formule in an Excel sheet during the class.
Apply basic minutes
formulae/functions
LU4: 20 20 minutes Each student is supposed to create one Chart graph in a Excel file during the class.
Create Charts / minutes
Graphs
LU5: 10 10 minutes Each student is supposed to filter data in Excel file during the class.
Filter Data minutes
LU6: 20 20minutes Each student is supposed to format cell in Excel sheet during the class.

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 Format Cell minutes
LU7: 20 20 minutes Each student is supposed to edit Excel sheet during the class.
Edit Worksheet minutes
LU8: 20 20 minutes Each student is supposed to insert page break Excel file during the class.
Insert Page break minutes
LU9: 20 20 minutes Each student is supposed to split cells in Excel file during the class.
Split Cells minutes
LU10: 20 20 minutes Each student is supposed to merge cells in Excel sheet during the class.
Merge Cells minutes

Duration 3 hours Theory: 1 hours Practical: 2 hours

Module 4: Prepare Presentations

Learning Units Theory Workplace Recommended sessional assessment Schedule
Days Days d Dates
Hours hours
LU1: 10 20 minutes Each student is supposed to prepare at least one Master Slide during the class.
Prepare Master minutes
Slide

LU2: 10 20 Each student is supposed to insert slides during the class.

Insert Slides minutes minutes
LU3: 15 30 minutes Each student is supposed to design at least one slide during the class.
Design Slide minutes
LU4: 5 minutes 10 minutes Each student is supposed to apply animation to at least one slide during the class.
Apply animation
LU5: 5 minutes 10 minutes Each student is supposed to apply sound effects in a presentation during the class.
Apply Sound effects
LU6: 15 30 Each student is supposed to format slides during the class.

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 Format Slide minutes minutes

Duration 3hours Theory: 1 hour Practical: 2 hours

Module 5: Prepare In-Page Documents

Learning Units Theory Workplace Recommended sessional assessment Scheduled
Days Days Dates
Hours hours
LU1: 20 40 minutes Each student is supposed to set up keyboards preferences in an in page file, during the class.
Setting Keyboard minutes
preferences
LU2: 20minute 40 minutes Each student is supposed to apply page layout in an In-page file during the class.
Deal withPage s
Layout
LU3: 10 20 minutes Each student is supposed to toggle between the English and Urdu languages during the class.
Toggle between minutes
languages

LU4: 10 20 minutes Each student is supposed to insert columns in an In-page file during the class.
Insert Columns minutes

Duration 6 hours Theory: 2 hours Practical: 4 hours

Module 6: Manage e-mail/internet

Learning Units Theory Workplace Recommended sessional assessment Scheduled
Days Days Dates
Hours hours
LU1: 20 40 minutes Each student is supposed to configure an email account during the class.
Configure e-mail minutes

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 account
LU2: 10 20 minutes Each student is supposed to sort mail during the class.
Sort out email minutes

LU3: 20 40 minutes Each student is supposed to manage address book during the class .
Manage Address minutes
Book

LU4: 20 40 minutes Each student is supposed to archive e-mail data without loosing it during the class.
Achieve e-mail Data minutes
LU5: Perform 10 20 minutes Each student is supposed to perform browsing on net during the class.
Browsing minutes
LU6: Download Data 20 40 minutes Each student is supposed to download data during the class.
minutes
LU7: Send and 20 40 minutes Each student is supposed to send and receive e-mails during the class.
receive e-mails minutes

Duration 6 hours Theory: 2 hours Practical: 4 hours

Module 7: Manage Information System

Learning Units Theory Workplace Recommended sessional assessment Scheduled
hours Hours Dates
LU1: 20 40 minutes Each student is supposed to perform data entry in office during the class
Perform Data Entry minutes
LU2: 20 40 minutes Each student is supposed to manage file folders during the class
Manage File folder minutes
LU3: 20 40 minutes Each student is supposed to perform scanning on the computer during the class
Perform Scanning minutes

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 LU4: 20 40 minutes Each student is supposed to maintain office record during the class
Maintain office minutes
record
LU5: 20 40 minutes Each student is supposed to perform Printing during the class
Perform Printing minutes

LU6: 20 40 minutes Each student is supposed to search at least one file during the class
Search Files / minutes
Folders
LU7: 5 minutes 10 minutes Each student is supposed to convert at least one file during the class
Convert Files

Duration 6 hours Theory: 4 hours Practical: 2 hours

Module 8: Identify and pursue new business opportunities in the field of Computer (ICT).
Learning Units Theory Workplace Recommended sessional assessment Scheduled
hours Hours Dates
LU1: 60 minutes 30 minutes Each student is supposed to perform data entry in office during the class
Identify business
opportunities in the field
of Computer (ICT).

LU2: 60 minutes 30 minutes Each student is supposed to manage file folders during the class
Communicate the new
business’s services in the
field of Computer (ICT) to
customers

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 LU3: 60 minutes 30 minutes Each student is supposed to perform scanning on the computer during the class
Negotiate arrangements
for the new business in
the field of Computer (ICT)

LU4: 60 minutes 30 minutes Each student is supposed to perform scanning on the computer during the class
Negotiate arrangements
for the new business in
the field of Computer (ICT)

Student can be assessed preferably during the class, otherwise at the end of each module must be gone through the sessional assessment for that particular
module.

5. Physical Facilities* (optional)

Ideally the theory class rooms at least should have area of 10 square feet per trainee and in the computer lab it should be at least of 30 square feet per
trainees. All the rooms and laboratory should be well illuminated and ventilated.

 Well-equipped lab with adequate space 1 (No.)

 Well-furnished class room with adequate space 1 (No.)
 Office room equipped with modern facilities 1 (No.)
 Principle room equipped with modern facilities 1 (No.)
 Reception room equipped with modern facilities 1 (No.)
 CAT-6 cable for LAN - 6 (No.)

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  2 KVA on- line UPS for server - 1 (No.)
 500 VA or higher off – line UPS for nodes - 20 Nos
 Vacuum cleaner - 01 No
 Pigeon hole cabinet : 20 compartments - 01 No
 Chair and table for the instructor - 01 each (for class room & laboratory)
 Dual Desk or Chair and Tables for Trainees (For the batch of 16+4=20 Trainees)
 Computer table sunmica top 150X650X750 mm with sliding tray for key board and one shelf
 of storage - 10 Nos
 Operators chair (without arms mounted on castor wheels, adjustable height – 20 Nos
 Door mat - 02 Nos
 Wall clock - 01 No
 Printer table 650X500X750mm can be varied as per local specifications — 03 Nos
 Window or Split type air conditioners 1.5 tons – 03 Nos
 Storage cabinet 60X700X450mm -- 01 No

6. List of Tools & Equipment

A) Hardware

(Class size: 20 trainees/student)

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Name of Trade: Computer Operator

Duration of the course: 1 year

Sr. No. Name of Item/ Equipment / Tools Qty.

1. Laptop: Latest Processor with major minimum features as below: 1
Quad Core 32/64 Bit Processor (3.06 GHz or Higher, 4MB 4- Core/ 8- Threads, Turbo up to 3.46 GHz) or Higher Network Card:
Integrated Gigabit Ethernet (10/100/1000); RAM: 8 GB Dual Channel DDR3, 1333 MHz SDRAM Memory expandable up to 8 GB
Cache: L3 Smart 8 MB Cache speed 2.3 MHz or Higher 1TB HDD, Wi-Fi with licensed Operating System and Antivirus.
2. File server for LAN. 1
Xeon Latest 64 bit processor or Higher with PCI Express Video Card 4GB VRAM, 8 GB RAM, 22" TFT, Keyboard, Mouse, DVD OR BLU-
RAY writer with latest license of OS - Server Edition, Internet, Antivirus - Server Edition & UPS for Power Back up.
3. LAB should have Structured cabling 1
4. Workstation/ Nodes (computer) 20
Latest Processor, HDD, Monitor, DVD Writer, Keyboard/Internet, USB Optical Mouse, USB Keyboard with latest license of OS and
Antivirus – Professional/Ultimate Edition
Workstation for Multimedia i700 (i7) PROCESSOR or Quadcore or Higher, 8 GB RAM, 1 Terabyte HDD, 22" TFT Monitor101, DVD OR
5. BLU-RAY Writer, Keybord/Internet, USB Optical Mouse, USB Keyboard with latest license of OS with Antivirus -, 1
Professional/Ultimate Edition
6. 24 Port switch with wireless connectivity 1
7. RJ 45 Connectors 1
8. Internet or Intranet Connectivity 1
9. On-Line UPS 1
10. Printer 1
11. Scanner 1

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 12. Web cam (digital camera) 20
13. DVD or BLU-RAY writer 2
14. Pen-drive 20
15. External Hard disks 4
16. DSL Wireless Router 1
17. Wireless Router 1
18. Wireless LAN Card 1
19. LCD Projector 1
20. Well equip computer lab with Multimedia Projector 1
21. Well equip class room with Multimedia Projector 1
22. Tool box 2 sets
23. USB Floppy Drive 1

B) Software
 Professional Office Suite (MS Office, Open Office)
 In-Page
 Antivirus Software - Server Edition for Servers and Client Edition for Workstations
 Operating System (Windows, Linux)
 Internet Browsing software

NOTE- Latest version of hardware and software should be provided

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7. List of Consumable

(Class size: 20 trainees/student)

Sr.
Name of Item/ Equipment / Tools Qty.
No.

1. CD/DVD Writer 400

2. Photocopy Paper 5 rim

3. Board Marker 3 pkt

4. Plastic file 25

Paper markers (red 10 and blue/black

5. 30
20)

6. Flip chart paper 50

Meta Cards (Red 200, White or Blue

7. 500
800)

8. Pin board pin 1 pkt

9. writing pad 25

10. Paper knife 5

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 11. Ball pen 25

12. Pencil (please sharpen) 25

13. Eraser 25

14. Glue stick 5

15. Paper clip 1 pkt

16. Stapler + Stapler pin 2 sets

17. Scissors 2

18. Punching machine 2

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94 | P a g e
 Table of Contents

1. Module 1 Maintain Computer System…… .........................................................................03.

2. Module 2 Prepare Word Documents ............................................................................... 08

3. Module 3 Prepare Spreadsheets..................................................................................... 15

4. Module 4 Prepare presentation ....................................................................................... 20

5. Module 5 Prepare In-Page documents ........................................................................... 23

6. Module 6 Manage e-mails/internet ................................................................................. 25

7. Module 7 Manage Information System ............................................................................ 28

8. Module 8 Identify and pursue new business opportunities in the field of Computer (ICT).32

9. List of Tools and Equipment…………………………………………………………………….40

2
Module 1: Maintain Computer System

Overview: This Module aims to provide knowledge and skills on computer system management. It also deals with basic introduction to computer
system management, safety aspects, tools and equipments identification and handling techniques.

Competency Unit Performance Criteria Knowledge and Understanding

A1: The student will be able to:

Install operating K1- Become familiar with basic parts of computer.
system
P1- Ensure that necessary precautions have been taken K2- Identify the difference between hardware and
before installing any operating system software.

P2- Install operating system in the PC / computers by K3- Define operating system and windows.
following instructional manual.

A2: The student will be able to:

Configure K1- Define most commonly used peripheral devices.
peripheral devices
P1-Configure peripheral devices, as per the instructions K2- Explain working and uses of various peripheral
given in their respective manuals. devices.

P2-Pass functional test for the configured peripheral K3- Elaborate the use of different computer
device, as per instructions. communication ports.

3
Competency Unit Performance Criteria Knowledge and Understanding

A3: The student will be able to:

Install peripheral K1-Elucidate installation of various peripheral
devices P1. Ensure that necessary precautions have been taken devices, as per instructions given in their
before installing any peripheral device respective manuals.

P2. Install any peripheral device, as per instructional K2-Demonstrate functional test for the same
manual. peripheral devices.

P3. Pass functional test for the installed peripheral device.

: A4: The student will be able to: K1- Understand different software applications.
Install software
applications P1. Ensure that necessary precautions have been taken K2- Explain the procedure to install a software application
before installing any software application. as per given instructional manual.

P2. Register a software with the help of key.

P3. Carefully install a software application as per given

instructional manual.

A5: The student will be able to:

Update/upgrade K1- Explain the use of instructional manual for
software application P1. Check the registry of the application. updating/upgrading software applications.

P2. Use the instructional manual for updating/upgrading

software applications.

4
Competency Unit Performance Criteria Knowledge and Understanding

P3. Update/upgrade software application with the help of

CD or Online available software.

P4. Make sure that updated features are in accordance with

the specifications / requirements.

A6: The student will be able to:

un-install software K1- Define uninstall of the software.
application P1-Ensure that necessary precautions have been taken
before uninstall any software application K2- Explicate the procedure on uninstalling a software
application.
P2-Uninstall any of the software applications.

P3-Ensure that the same software application is

removed

P4-Make sure that the action done from control panel.

P5-Check the impact of un-installing on the memory

space as well.

5
Competency Unit Performance Criteria Knowledge and Understanding

A7: The student will be able to:

Perform windows K1- Define how to perform Window scan on any
scan P1. Ensure that necessary precautions have been taken infected system.
before performing window scanning.
K2- Give some example of virus and scanning.
P2. Perform Window scan on any infected system.

P3. Detect the viruses available on the hard disk associated

with windows software.

P4. Delete / quarantine all the viruses successfully which are

detected as a result of scan.

A8: The student will be able to:

Format External K1- Classify how to format the external mass storage
Mass Storage P1. Ensure that necessary precautions have been taken device.
before formatting an external mass storage

P2. Format external mass storage on a PC / computer

P3. Ensure that after formatting the external mass storage

the device is memory is empty when open.

A9: The student will be able to:

Trouble shoot basic K1- Define troubleshooting
software errors P1- Select the right troubleshooting software

6
Competency Unit Performance Criteria Knowledge and Understanding

P2- Troubleshoot problems of corrupted software. K2- Describe troubleshooting of various problems of
corrupted software.
P3- Remove the errors from the PC / computers.

A10: The student will be able to:

Troubleshoot basic K1- Clarify how to make sure that all kinds of hardware
hardware faults P1-Demonstrate the precautions for trouble shooting errors. are functioning error free in the computer.

P2-Identify solution of hardware errors. K2- Know about basic hardware faults

P3-Execute the hardware troubleshooting. K3- Understand and Demonstrate types of hardware
trouble shooting
P4- Ensure that all kinds of hardware are functioning error
free in the computer in his/her use.

A11: The student will be able to:

Configure basic K1- Gain knowledge about key words used to browse on
internet P1-Configure basic internet connectivity of a system. the internet.
connectivity
P2-Perform connectivity test successfully.

7
Module 2: Prepare Word Documents

Overview: This basic module intends to provide knowledge and skills on preparation of word documents. It also deals with basic interface,
tools/menu management, safety aspects, and word processing software handling techniques.

Competency Unit Performance Criteria Knowledge and Understanding

B1: The student will be able to:

Type a Word K1- Explain how to open a new or saved file in MS Word.
Document P1-Open a new word file.
K2- Explain how to save file in MS Word.
P2-Give a name and location to save the word file.
K3. Give details for use of Key Board for typing
P3-Type in a MS word file with the help of any suitable typing
tutor.

P4- Ensure that typed document is spelling error free.

P5-Develop the typing speed at least 20 words per minute.

P6-Open and use some typing tutor programs

P7-Type by using systematic keyboard / finger setting.

Preferably with both hands.

P8-Perform some online typing test and to make sure that

required typing outcome has been achieved through online
evaluation.

P-9 Make sure when done typing in MS word the file should be
saved in a known location to access when wanted.

8
Competency Unit Performance Criteria Knowledge and Understanding

B2: The student will be able to:

Set-up page in a K1- Explain how to apply the page margins in a word
Word Document P1-Apply the page margins on the word document. document.

P2-Set a suitable orientation. K2- Define page set-up for word format.
.
P3-Set the suitable size of the page.

P4- Insert some columns in the word file where appropriate.

P5-Perform Page set-up in the given any word file document.

P6- Ensure new page is added to be edited/worked on.

B3: The student will be able to:

Edit Word Document K1-Explain editing the following:
P1-Edit a typed word document .
 Add or delete a word
P2-Insert a new word or delete a word in the MS word file.
 Delete or add a paragraph
P3-Insert a new paragraph or delete a paragraph in the MS  Add or delete a page.
word file.
 Apply spell checking
P4-Add or delete a page or group of paragraph through
selection.

P5-Check the spellings in the word file through available

dictionary .

9
Competency Unit Performance Criteria Knowledge and Understanding

P6-Edit a MS document is as per the given specification /

criteria / demand.

B4: The student will be able to:

Format Word K1- Classify the different ways to format a word file.
Document P1-Format text in the word file.
K2- Explain some examples of formatting a word file.
P2-Format headings in the word file.

P3-Insert page numbers in the word file.

P4-Set appropriate page margins.

P5-Apply some background texture.

P6-Add some colours to the text / headings.

P7-Use bold and italic commands where necessary.

P8-Verify appropriate margins, columns, rows are added and

the expected result is achieved.

B5: The student will be able to:

Save Word K1- Elaborate how to save a word file on the hard disk.
Document P1-Assign a name to the word file.

P2-Save word documents at given location in a storage device.

P3-Retrieve saved files easily when required.

10
Competency Unit Performance Criteria Knowledge and Understanding

B6:
Insert in a Word The student will be able to: K1- Learn how to insert shapes/clips/smart Arts and
Document pictures etc. at a given location of a word document.
P1-Insert a picture at a given location of a word document.

P2-Insert clip art at a given location of a word document.

P3-Insert shapes at a given location of a word document.

P4-Insert smart Art at a given location of a word document.

P5-Insert chart at a given location of a word document.

P6-Make sure that inserted objects are as per the layout of

supplied document.

B7: The student will be able to:

Import Document K1- Define procedure to import some material and
P1-Import some contents / material in a word document from contents from internet or any other directory at the
any other file format. required location in a word file.

P2-Import some material and contents from internet available

online.

P3-Import some material from external memory devices.

B8:
Protect the Word The student will be able to: K1- Know the procedure of protecting a word document with

11
Competency Unit Performance Criteria Knowledge and Understanding

Document a particular password.

P1-Demonstrate the procedure of protecting a word document
with a particular password. K2- Know about the logic of using a password on a word file
as well as selection of a strong password.
P2-Change a password on a word file by selecting stronger
password.

P3-Perform different kinds of protections in a word document

such as editing restrictions, read only, restricted users or
users with passwords only etc.

B9: The student will be able to:

Insert Table in a K1- Understand the procedure of inserting table in a word
Word Document P1-Demonstrate the procedure of inserting table in a word document.
document.
K2- Know about various uses of different tables.
P2-Identify various uses of different tables.
K3- Explain different attributes of Insert table.
P3-Exhibit different attributes of Insert table

B10: The student will be able to:

Hyperlink Data in a K1- Define the procedure to associate data as Hyperlink at a
Word Document P1-Associate data as Hyperlink at a given location of a word given location of a word document will display with one click.
document.

P2-Access hyperlinked data when required.

12
Competency Unit Performance Criteria Knowledge and Understanding

B11: The student will be able to: K1- Know about the mail merge function.
Perform mail merge
in a Word Document P1-Perform the mail merge function. K2- Understand the purpose of mail merge.
.
P2-Demonstrate the purpose of mail merge.

P3-Modify mail merge as per guidance.

B12: The student will be able to:

Insert header/footer K1- Understand the attributes of Header and Footer in the
in a Word Document P1-Perform various attributes of Header and Footer in the word word file.
file.
K2- Differentiate between header and footer.
P2-Differentiate between header and footer. .

P3-Perform the inserting date and page numbers etc. in the

footer.

The student will be able to:

B13:
Insert Section Break P1-Demonstrate procedure of inserting section break in a word K1- Understand and the purpose and procedure of inserting
in a Word Document document. section break in a word document.

P2-Differentiate between section break and page break and K2- Explain the difference between section break and page
their purpose and utility. break.

P3-Perform the different attributes of inserting section breaks

in a word file.

13
Competency Unit Performance Criteria Knowledge and Understanding

B14: The student will be able to: K1- Know the purpose of setting different styles in a word
Set Style in a Word document and its various utilities to differentiate between
Document P1-Learn about different Styles available in a word file. different dialogues.

P2-Carry out setting different styles in a word document and its

various utilities.

P3-Set an appropriate style in a given document for the

contents of document.

P4-Perform set styles as per the standard / requirements of the

instructor.
P5- Carry out the procedure to print a document.

B15: The student will be able to:

Insert Table of K1- Define the procedure to insert a table of contents in a
contents in a Word P1-Insert a table of contents in a given word document. given word document.
Document .
P2-Perform different heading options in the toolbars for
inserting table of content in a word document.

P3-Perform and describe the various steps to insert table of

content in a word file.

14
Module 3: Prepare Spread sheet

Overview: This basic module intends to provide knowledge and skills on preparation of spreadsheets. It also deals with basic interface,
tools/menu management, safety aspects, and spreadsheet application software handling techniques.

Competency Unit Performance Criteria Knowledge and Understanding

C1: The student will be able to:

Create Workbook K1- Know about the excel spreadsheet application software.
P1-Learn about the excel spreadsheet application
software. K2- Brief how to create a workbook on spreadsheet
applications in the Excel software.
P2-Create a workbook on spreadsheet applications in the
Excel software.

P3-Demonstrate the procedure to create workbook-using

spreadsheet.

C2: The student will be able to:

Insert Sheet K1- Understand how to insert sheet in the Excel file.
P1-Insert sheet in the Excel file.
K2- Explain how to insert Sheet in the Excel file
P2-Demonstrate how to insert Sheet in the Excel file, as
per given instructions.

C3: The student will be able to:

Apply basic
formulae / P1-Apply different basic formulae by using the options K1- Learn some functions like Average, If, Sum, Count Max,
functions available in the spreadsheets of an excel file like sum, Hyperlink, Date, VLookup, LOOKUP, Traspose etc.
auto sum, division, multiplication or subtraction of one

15
Competency Unit Performance Criteria Knowledge and Understanding

column with other and get the output in the third column K2- Helps adding, evaluating and doing function as required,
etc. saves a lot of time and make expected result accurate.

P2-Differentiate between formula and functions available in

the excel software toolbar as (ɟx) and by using is equal
symbol with sum and brackets different options
available.

P3-Perform some functions like Average, If, Sum, Count

Max, Hyperlink, Date, VLookup, LOOKUP, Traspose
etc.

C4: The student will be able to:

Create Charts /
Graphs P1-Demonstrate, understand and define charts/graphs and K1- Describe how to show numbers in charts, graphs pie chart,
their use in the excel sheets with examples. bar chart, giant chart, line graph, scattered chart, area chart
etc.
P2-Create different kinds of charts like, charts, graphs pie
chart, bar chart, giant chart, line graph, scattered chart,
area chart etc.

P3-Perform how to set a default chart in the file.

P4-Assign a suitable name to the chart.

P5-Add values and labels in the chart.

P6-Convert a chart into another form.

P7-Demonstrate the procedure of creating different

16
Competency Unit Performance Criteria Knowledge and Understanding

charts/graphs.

P8-By selecting type of chart, color of chart area and way

to present the same with labels and values etc.

P9-Demonstrate editing in the different components of

charts areas.

C5: The student will be able to:

Filter Data
P1-Demonstrate the procedure of filtering data by making K1-Differentiate filter and sort of data from different aspects.
some different fields and preferences on the same
sheet as well as on some other sheets.

P2-Perform data sorting from A-Z and also from Z-A.

P3-Perform some basic functions on the filter and some

advance options like skipping the lower values or date
wise etc.

C6:
Format Cell The student will be able to:

P1-Demonstrate the features of Format Cell available in the K1- Explain the purpose of formatting cells as width, height,
toolbar and the dialog box. For example make sure that Auto fit, delete, insert etc.
student have understand the purpose of formatting cells
as width, height, Auto fit, delete, insert etc. K2- Elaborate the features of format cell available in the toolbar
and the dialog box.

17
Competency Unit Performance Criteria Knowledge and Understanding

P2-Demonstrate the procedure to format different cells in

different manners like merger of cells and deletion of
cells or conditional formatting etc.

C7: The student will be able to:

Edit Worksheet K1- Describe the precautions to be taken while editing a
P1-Demonstrate the procedure to edit worksheet with spreadsheet worksheet also some basic functions like Wrap
different requirements like size of cells, colors, shades Text, font boarder, fill protection etc.
and lines etc.
K2- Understand the concept of editing worksheet to this extent
P2-Describe the precautions to be taken while editing a that they can demonstrate the same at any point of view.
spreadsheet worksheet also some basic functions like
Wrap Text, font boarder, fill protection etc.

P3-Execute the concept of editing worksheet to this extent

that they can demonstrate the same at any point of
view.

C8: The student will be able to:

Insert Page break K1- Understand the procedure of inserting page break in a
P1-Execute the procedure of inserting page break in a excel file according to the given design.
excel file according to the given design.
K2- Differentiate between section break and page break and
P2-Demonstrate the procedure of inserting page break in a their purpose and utility.
excel file according to the given design.

18
Competency Unit Performance Criteria Knowledge and Understanding

C9: The student will be able to:

Split Cells K1- Know how to split cells in the worksheet.
P1-Learn to split cells in the worksheet.
K2- Explain an easy way out not to mix different values. Used
P2-Perform the process of split cells by demonstrating to make the data accurate.
various steps in an excel sheet.

C10: The student will be able to:

Merge Cells K1- Know the procedure for splitting cells in the excel file
P1-Perform the procedure for splitting cells in the excel file independently, as per requirements.
independently, as per requirements.

P2-Show two values in one cell.

19
Module 4: Prepare Presentation

Overview: This basic module intends to provide knowledge and skills on preparation of Presentation. It also deals with basic interface,
tools/menu management, safety aspects, and presentation software handling techniques.

Competency Unit Performance Criteria Knowledge and Understanding

D1: The student will be able to:

Prepare Master K1- Elaborate the procedure to prepare master slide.
Slide P1-Demonstrate the interface of presentation software.
K2- Describe the significance of preparing master slide
P2-Define Master Slide as per options available in the before preparing a presentation.
software of Power Point.

P3-Perform the stepwise procedure for preparing master slide

including slide orientation and layout of the master slide.

D2: The student will be able to:

Insert Slides K1- State stepwise procedure to insert slide in the
P1-Perform stepwise procedure to insert slide in the power power Point presentation.
Point presentation.

P2-Perform how to insert different types of slides like new

slide, duplicate slide or any other slide with a different look
and theme.

P3-To show different theme of work on different slide you can

insert slides.

20
Competency Unit Performance Criteria Knowledge and Understanding

D3: The student will be able to:

Design Slide K1- Define design slide
P1-Demonstrate the procedure to design a slide in the power
point. K2- Explain how to change the design and color, fonts,
effects and background etc.
P2-Change the design and color, fonts, effects and
background etc.

The student will be able to:

D4:
Apply animation P1-Demonstrate the basic techniques of animations like wipe K1- Define the basic techniques of animations like
down, wipe up, Wedge, Shape diamond, Wheel clockwise
etc this make the document fruitful while presentation and  wipe down
make it more easier to be understandable.  wipe up
 Wedge
P2-Demonstrate the concept of adding animation in the power  Shape
Point slide show.  diamond
 Wheel clockwise etc.
P3-Demonstrate the basic techniques of animations like wipe
down, wipe up, Wedge, Shape diamond, Wheel clockwise K2- Differentiate between animation and transition of a
etc. slide and setting a transition time (Fast, Medium or
Slow) for a slide or setting it on a single click, or mouse
P4-Demonstrate the features/attributes of animation pane click etc.
available in the power Point software.

P5-Perform the procedure to apply animation to a single slide

and to various slides.

21
Competency Unit Performance Criteria Knowledge and Understanding

D5: The student will be able to:

Apply Sound effects K1- Describe the procedure to apply sound effect e.g.
P1-Demonstrate the procedure to apply sound effect e.g. Camera, Bomb, arrow, applause, drum roll etc. Bring a
Camera, Bomb, arrow, applause, drum roll etc. Bring a life life while presenting and attracts audience.
while presenting and attracts audience.

P2-Apply sound effect.

P3-Demonstrate the uses of sound effect.

P4-Demonstrate the procedure to apply sound effect e.g.

Camera, Bomb, arrow, applause, drum roll etc.

D6: The student will be able to:

Format Slide K1- Explain and understand the procedure to format
P1-Perform the procedure to format slide slide

P2-Format the slide in different ways

P3-Add/edit any new requirement to the same document.

22
Module 5: Prepare In-page documents

Overview: This basic module intends to provide knowledge and skills on preparation of In-page documents. It also deals with basic interface,
tools/menu management, safety aspects, and In-page application software handling techniques.

Competency Unit Performance Criteria Knowledge and Understanding

E1: The student will be able to:

Set Keyboard K1- Classify keyboard preferences
preferences P1-Perform keyboard preferences

P2-Perform step-wise setting of keyboard

preferences on the PC with In-Page interface.

P3-Demonstrate key position of any keyboard

preferences by switching the language from
English to Urdu, as per user requirement

E2: The student will be able to:

Lay out Page K1- Explain procedure for page margins in the in page format
P1-Demonstrate different page sizes in the In-Page
file. K2-Define to add page numbering in the file

P2-Elaborate page margins in the in page format

P3-Exhibit to add page numbering in the file

23
Competency Unit Performance Criteria Knowledge and Understanding

E3: The student will be able to:

Toggle between K1- Explain the procedure to toggle between languages in In-
languages P1-Perform supportive languages in In-page such page such as Urdu, Arabic or Persian etc.
as Urdu, Arabic or Persian etc.

P2-Perform how to toggle between different

languages.

P3-Elaborate procedure of toggling between

languages.

E4: The student will be able to:

Insert Columns K1- Understand the importance of columns in In-page and can
P1-Learn the importance of columns in In-page and perform them manually to show data systematically.
perform them manually.
K2- State supporting options for inserting columns.
P2-Demonstrate supporting options for inserting
columns. K3- Describe the steps/procedure of inserting columns.

P3-Exhibit the steps/procedure of inserting

columns.

24
Module 6: Manage e-mail/internet

Overview: This basic module intends to provide knowledge and skills for managing email/internet. It also deals with basic interface, tools/menu
management, safety aspects, and email/internet software handling techniques.

Competency Unit Performance Criteria Knowledge and understanding

F1: The student will be able to:

Configure e-mail K1- Define Email.
account
P1-Demonstrate the steps for Email account K2- State how to configure an e-mail account.
configuration.

P2-Identify Errors while Email configuration.

F2: The student will be able to:

Sort out email K1- Describe procedure of sorting out emails in the outlook
P1-Demonstrate sorting out of emails on the PC and its benefits.
.
P2-Perform successfully sorting out of emails as per
instructions.

F3- The student will be able to:

Manage Address P3-K1- Understand and define address book
Book P1-Open address book.
K2- Explain procedure of using and maintaining address
P2-Demonstrate the method of managing the address book
book by adding some contacts, removing contacts, .
importing, exporting sorting and updating etc.

25
Competency Unit Performance Criteria Knowledge and understanding

F4: The student will be able to:

Achieve e-mail K1- Brief the procedure of archiving emails, as per
Data P1-Learn the procedure of Archiving Email data requirement.
.
P2-Demonstrate practically the procedure of archiving K2- Narrate the specific procedure with dates to archive e-
emails, as per requirements mails.

F5: The student will be able to:

Perform Browsing K1-. Define Browsing.
P1-Perform the components of browsing as per given
instructions. K2- Explain procedure of Browsing

P2-Suffering through different sources and finding what’s

required

F6: The student will be able to:

Download Data K1- Define downloading.
P1-Demonstrate the procedure of downloading data.
K2- Explain procedure of Downloading
P2-Demonstrate precautions to be taken to download
data.

P3-View this downloaded data any time, the format

should be compatible and should be virus free.

26
Competency Unit Performance Criteria Knowledge and understanding

F7: The student will be able to:

Send and receive K1- Describe precautions to be taken for sending/receiving
e-mails P1-Demonstrate the procedure to send an email. Emails.

P2-Demonstrate the procedure to receive an Email.

P4- Perform the components to send/Receive Emails.

P5- Demonstrate the procedure to receive an Email and

send an Email.

27
Module 7: Manage Information System

Overview: This module intends to provide knowledge and skills on the management of information system.

Competency Unit Performance Criteria Knowledge and understanding

G1: The student will be able to:

Perform Data Entry K1 - Organize raw data (which has little value) into
P1 - Demonstrate data entry procedures. something useful.

P2 - Enlist types of data. K2 - Process the data to make it useful in decision-making. .

P3 - Demonstrate the techniques to enter the data K3 - Acquire skills related to keyboarding and in the use of
efficiently. word processing, spreadsheet, and database
management computer software packages.
P4 - Use software programs available such as Typing
and Data Entry to learn how to enter data. K4 - Explain how to use software programs for typing

G2: The student will be able to: K1- Differentiate between files/folders
Manage File folder
P1 - Demonstrate how to find files. K2- Define storage devices

P2 - Demonstrate types of files K3- Discover an easy way to store personal documents by
explaining difference between a file and a folder in different
P3 - Customize the Documents library (in addition to storage devices like Hard Disk, USB, CD etc.
the Music, Pictures, and Videos libraries that are
also included by default).

P4 - Manage data on Hard disk

28
Competency Unit Performance Criteria Knowledge and understanding

P5 - Demonstrate how to get back up files.

P6 - Adopt consistent methods for file and folder

naming.

P7 - Keep names short.

P8 - Let folder structure do some of the naming.

P9 - Avoid large folder structures.

G3: The student will be able to:
Perform Scanning
P1 - Scan computer completely and correctly for K1 - Explain the procedure of scanning
malware like viruses, Trojan horses, rootkits,
spyware, adware, worms, etc. is often a very K2 - Explain Update anti-virus and any anti-malware
important troubleshooting step. software installed on computer.

P2 - Perform the pre-requisites for scanning K3 - Make sure the virus definitions are up to date. These
regular updates tell anti-virus software how to find and
P3 - Demonstrate step by step procedure of scanning remove the latest viruses from PC.
a computer
K4 - Define procedure for properly checking computer for
P4 - Download and run the Microsoft Windows malware when working to solve many problems.
Malicious Software Removal Tool.

P5 - Run a complete virus scan on entire computer. If

malware scanner is used that does more than look
for viruses, run a full scan using that program too.

29
Competency Unit Performance Criteria Knowledge and understanding

G4: The student will be able to: K1 - Explain the importance of indexing
Maintain office
record P1 - Ensure that the content, context and structure of K2 - Identify steps for maintain the office record
records is preserved and protected when the records Manage electronic record’s backup to meet functional
do not have a physical existence. This has important requirement for computer.
implications for the authenticity, reliability, and
trustworthiness of records. K3 - Enhance the ability to access and read
electronic records over time, since the rapid pace of
P2 - Manage electronic record’s backup to meet change in technology can make the software used to
functional requirement for computer. create the records obsolete, leaving the records
unreadable.
P3 - Perform indexing

G5: The student will be able to:

Perfor
m Printing P1 - Perform steps involved in printing K1 - Define how to get print-out from the PC.

P2 - Perform printing options K2 - Explain types of printers

P3 - Demonstrate essential requirements K3 - Explain types of printing problems

before printing

P4 - Handle problem that occur while printing:

G6: Search Files / The student will be able to: K1 - Explain the use of different methods to find files
Folders in different situations.
P1 - Perform types of files
K2 - Use the search box on the Start menu to find
P2 - Enlist wild cards files, folders, programs, and e-mail messages stored
on computer.

30
Competency Unit Performance Criteria Knowledge and understanding

P3 - Demonstrate steps to find an item e.g. K3 - Describe search procedure

using the Start menu

P4 - Find a folder or a file that somebody

knows is in a particular folder or library, such as
Documents or Pictures.

P5 - Search for a file or folder by using the

search box type a word or part of a word in the
search box.
G7: Convert Files The student will be able to:
K1 - Define how to convert a file into a different
P1 - Identify file conversion software format like a MS word file can be converted into a pdf
file which is an adobe acrobat file.
P2 - Describe the procedures of files conversion
K2 - Explain different software, which help convert a
P3 - Demonstrate how the extension of a file can be particular file into another format.
changed with the help of typing manually or by
saving the same file with the help of “save as” option. K3 - Describe the procedures of files conversion
.
P4 - Use online convertor to give a practical
demonstration e.g. Go to ZamZar.com, browse for
file and choose

31
Module 8: Identify and pursue new business opportunities in the field of Computer (ICT).

Overview: The aim of this module is to develop the skills knowledge and understanding to develop a new business in the field of Computer
(ICT).

Competency Unit Performance Criteria Knowledge and Understanding

H1: The student will be able to: K1 - Explain some basic terms of business
Identify business P1 - Look for, and recognise, business
opportunities in the opportunities in the Computer sector K2 - Learn to face challenges and opportunities in the new
Computer sector business environment
P2 - Create Computer business
opportunities where they do not obviously K3 - Explain implications of any new venture for the new
exist business’s direction, image and profitability. Value creativity
and innovation when recognising new opportunities for the
P3 - Quickly identify potential Computer new business, including recognizing new areas of business
business developments and how they will or residential development, responding to new trends in ICT.
affect the new business
K4 - Identify and weigh the risks linked to different courses
P4 - Identify the additional benefits of of action, including considering the likelihood and the impact
potential Computer business opportunities of the risk, discussing with stakeholders, taking and justifying
decisions.

K5 - Listen to what the other person really says including asking

appropriate questions, repeating important information to the
other person, looking attentive.

K6 - Behaving ethically on customers’ use of the new business in

the future, including behaviour that is fair, honest, not
detrimental to the business or its customers

32
Competency Unit Performance Criteria Knowledge and Understanding

H2: The student will be able to:

Develop the K1 - Brief about obtaining approval of company name
business plan for P1 - Check what laws and other regulations will through the Securities and Exchange Commission of
the new Computer affect the new Computer business Pakistan,
business
P2 - Work out what money needed to start the K2 - Know a little bit about financing from the banks.
new Computer business and keep it running
K3 - Find and secure the services of a good accountant,
P3 - Identify own contribution to running the new including checking advertisements, references,
Computer business recommendations from other ICT sector colleagues

P4 - Determine the staff needed for the new K4 - Learn to do staffing for the new business, including
Computer business skilled, unskilled, number of staff needed, cost implications,
timescales, training needed, getting professional help,
P5 - Sourcing suppliers for the new Computer engaging and dismissing staff, contracts for staff, labour
business rights, including Industrial Relations Ordinance 2008,
Workers Welfare Fund Ordinance 1971, Minimum Wages
P6 - Decide how to use quality standards in the Ordinance, 1961 and similar legislation
new Computer business
K5 - Follow quality standards, including inspections by
P7 - Decide on the new Computer business’s Pakistan Tourism Board and similar organisations
policy for looking after customers
K6 - Study Customer service policy and the customer,
P8 - Investigate suitable premises for the new certification and accreditation from Consumer Rights
Computer business Commission of Pakistan

P9 - Decide how you will get equipment, tools K7 - Find out about suitable premises, including purchase
and materials or rental, size suitability, services

P10 - Identifying other sources of support

33
Competency Unit Performance Criteria Knowledge and Understanding

H3: The student will be able to: K1 - Grasp the vision of the new business, the products or
Communicate services it provides, and how best to communicate this
/Marketing the new P1 - Know the competition from other information clearly and passionately to potential customers,
Computer Computer businesses and be able to explain including ensuring information is clear, focused and
business’s services to customers the advantages of own offer persuasive.
to customers
K2 - Clearly define what products or services the new
P2 - Check that the marketing strategy is business delivers and make sure that it is presented to
based on an accurate understanding of customers in a way they can relate to tell potential customers
potential customer’s needs and preferences how the new Computer Operator business is aiming to meet
their needs and about new developments
P3 - Employ methods of marketing that
are available to tell potential customers
about the new business, including
advertising, promotions, word of mouth,
personal reputation and personal selling,
friends and family etc.

P4 - Improve the experience new

customers have when dealing with the new
business, including maintaining contact with
them, tailoring products or services to meet
their specific needs, offering discounts for
customer loyalty.

P5 - Remind customers regularly of the

benefits of dealing with the new business,
including in person, by e-mail, through
advertising or promotional campaigns

34
Competency Unit Performance Criteria Knowledge and Understanding

H4: The student will be able to:

Negotiate K1 - Make arrangements, including with staff, with
arrangements for P1 - Clearly explain the features of the suppliers, with customers
the new Computer arrangements that need to be made and the
business benefits to the other person or organisation K2 - Negotiate other than on price (for example delivery
costs and times, product and service specification, service
P2 - Think whether there is anything to level and extras)
negotiate on other than price
K3 - Negotiate the advantages other than profitability
P3 - Negotiate arrangements calmly and
effectively K4 - Comprehend the importance of not getting emotional
or personal about a deal, including getting upset or angry,
P4 - Behave ethically throughout and the impact of this on the deal, including losing or
negotiations modifying the deal as a result

P5 - Sign off arrangements so they are K5 - Recalculate and present an offer in a different way to
clear to all parties meet developments whilst making a deal

P6 - Record the outcome of the deal so it K6 - Close a deal, including making assumptions beyond
is clear to all parties and legally sound, the deal, creating a sense of urgency, using competition as a
including contractual arrangements, lever, being prepared not to close
communicating the agreement by e-mail or
fax

35
 List of Tools and Equipment

A) Hardware

(Class size: 20 trainees/student)

Sr. No. Name of Item/ Equipment / Tools Qty.

1. Laptop: Latest Processor with licensed Operating System and Antivirus. 1
2. File server 1
.
3. LAB should have Structured cabling 1
4. Workstation/ Nodes (computer) 20
5. Workstation for Multimedia 1
6. 24 Port switch with wireless connectivity 1
7. RJ 45 Connectors 1
8. Internet or Intranet Connectivity 1
9. On-Line UPS 1
10. Printer 1
11. Scanner 1
12. Web cam (digital camera) 20
13. DVD or BLU-RAY writer 2
14. Pen-drive 20
15. External Hard disks 4

36
16. DSL Wireless Router 1
17. Wireless Router 1
18. Wireless LAN Card 1
19. LCD Projector 1
20. Well equip computer lab with Multimedia Projector 1
21. Well equip class room with Multimedia Projector 1
22. Tool box 2 sets
23. USB Floppy Drive 1

B) Software

 Professional Office Suite (MS Office, Open Office)

 In-Page
 Antivirus Software - Server Edition for Servers and Client Edition for Workstations
 Operating System (Windows, Linux)
 Internet Browsing software

NOTE- Latest version of hardware and software should be provided

37
List of Consumable

(Class size: 20 trainees/student)

Sr. No. Name of Item/ Equipment / Tools Qty.

1. CD/DVD Writer 400
2. Photocopy Paper 5 rim
3. Board Marker 3 pkt
4. Plastic file 25
5. Paper markers (red 10 and blue/black 20) 30
6. Flip chart paper 50
7. Meta Cards (Red 200, White or Blue 800) 500
8. Pin board pin 1 pkt
9. writing pad 25
10. Paper knife 5
11. Ball pen 25
12. Pencil (please sharpen) 25
13. Eraser 25
14. Glue stick 5
15. Paper clip 1 pkt
16. Stapler + Stapler pin 2 sets
17. Scissors 2
18. Punching machine 2

TVET Reform Support Programme-GIZ Computer Operator Competency Standards Page 38

TVET Reform Support Programme-GIZ Computer Operator Competency Standards Page 39
TVET Reform Support Programme-GIZ Computer Operator Competency Standards Page 40
A S S E SS M ENT
MAT E RI AL

EVIDENCE
GUIDE
Qualification MAINTAIN COMPUTER SYSTEM
Computer Operator
CS Code :
Level: 2
Credit: 11
Version: 1
CONTENTS 1. Assessment Summary and Record
2. Candidate Assessment
3. Assessor Judgement Guide
4. List of required tools/equipment, material and context of assessment

ASSESSMENT AND Competent  Not Yet Competent 

ASSESSOR
DETAILS
Assessment  Re-Assessment 
Assessor’s Name: Assessor’s Code

Assessor’s Signature Date

DD MM YYYY

CANDIDATE Candidate’s Name:

DETAILS F i r s t N am e Last Name

Father’s Name

Institute Name and District

CNIC/BFORM#

Registration Number issued

by Assessment Body:

Gender Male  Female  Transgender 

Candidate’s Consent I agree to the time and date of the assessment and am aware of the requirements
of the assessment. I fully understand my rights of appeal.
Candidate’s Signature:

ASSESSMENT
You can use this coversheet as an Assessment Results Summary Form. Simply post a photocopy of this completed
RESULTS coversheet to NAVTTC
SUMMARY FORM

NAVTTC OFFICE 1. DATE 2. DATE E NTERE D INTO

FORM DATABASE:
ONLY RECEIVED: DD MM YYYY DD MM YYYY

Maintain Computer System © NAVTTC November 2015 Page 1 of 7

 1 ASSESSMENT SUMMARY & RECORD

Candidate’s Name ………………………………………………..Father’s Name ………………………………………………………………………

ACTIVITY METHOD DESIRED OUTCOMES RESULT

TOBSERVATIO

COMPETENT
COMPETENT
PORTFOLIO

NATURE OF DESIRED OUTCOMES FOR SUCCESSFUL ASSESSMENT OF

WRITTEN

NOT YET
ACTIVITY COMPETENCY STANDARD: MAINTAIN COMPUTER SYSTEM
ORAL

 Install Operating System(Windows 7) on Computer

 Install Application Software on Computer
Practical Skill  Uninstall Application Software from Computer
Demonstration   Troubleshoot the Errors from Computer
 Configure and install Peripheral Devices to Computer
 Configure Internet Connection

Knowledge  Answer all questions your assessor may have during the
Assessment  practical assessment

Maintain Computer System © NAVTTC November 2015 Page 2 of 7

 2 CANDIDATE ASSESSMENT

Candidate’s Name …………………………………………… …..Father’s Name …………………………………………………………………….

ALL WORK ASSESSED IN THIS COMPETENCY STANDARD MUST BE YOUR OWN WORK.

GUIDANCE TO CANDIDATE
To meet this standard you are required to complete the following tasks within three(3) hours timeframe:
 Install Operating System (Windows 7)
 Install Windows in drive C:
 Create a new user account
 Install Antivirus(Avira/Panda/Norton/Avast) and scan the system
 Install MS Office 2010 in drive D:
 Uninstall an application software from computer
 Troubleshoot the errors from computer
 Configure and install peripheral devices to computer
 Configure Internet connection using DSL line

Important Note: The following general performance criteria will be followed and performed in all the tasks (where applicable) by the
candidate in order to meet this standard.

 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe

ACTIVITIES CANDIDATE RESPONSE

1. Complete During a practical assessment, under observation by an assessor, I will correctly perform the following tasks:
practical task of
“Maintain  Install new windows 7 operating system in drive C: of 40 GB size and create a new user account
Computer  Set the boot priority in the system configuration setup
System “under  Accept the license terms from Install Windows dialog box
observation by  Select Custom(Advanced) from Install Windows dialog box
an assessor  Create Drive C: partition having 40 GB size
 Select Drive C: to Install the Operating System
 Create a new user account with the name "ABC"
 Install Avira/Panda/Norton/Avast antivirus and scan the system
 Select Installation Type(Avast Free) from the setup dialog box
 Accept the license (EULA) terms from the installation setup
 scan the system using the installed Antivirus
 Install MS Office 2010 in drive D:
 Enter the Product key from setup dialog box
 Accept the terms of the agreement from setup dialog box
 Choose the customize installation to set the drive D:
 Select drive D: from installation dialog box
 Uninstall an Application Software from Computer
 Troubleshoot the Errors from Computer
 Troubleshoot the basic Hardware and Software errors
 Configure and Install Peripheral Devices to Computer
 Establish Internet Connection using DSL line
 Install LAN(NIC) driver to attach the DSL line
 Insert DSL line into the LAN port
 Test the connectivity using any website
Maintain Computer System © NAVTTC November 2015 Page 3 of 7
  General performance criteria:
 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe
2. Answer any My answers to questions are correct and demonstrate my understanding of the topics and their application:
questions your
Assessor may
have during the
practical
assessment

Maintain Computer System © NAVTTC November 2015 Page 4 of 7

 3 ASSESSOR JUDGEMENT GUIDE

Candidate’s Name …………………………………………………..Father’s Name …………………………………………………………………….

INSTRUCTIONS
This section contains minimum evidence requirements. Oral questioning may be used to clarify
FOR candidate understanding of the topic and its application .
ASSESSOR
ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
1. Complete practical During a practical assessment, under observation by an
task of maintaining assessor, the candidate correctly carried out the following
Computer System tasks:
under observation
by an assessor

Install new windows 7

Set the boot priority in the system configuration setup
operating system in drive
C: of 40 GB size and create
Accepted the license terms from Install Windows dialog box
a new user account
Selected custom(Advanced) from Install Windows dialog box

Created drive C: partition having 40 GB size

Selected drive C: to Install the Operating System

Created a new user account with the name "ABC"

Install Selected Installation Type(Avast Free) from the setup dialog
Avira/Panda/Norton/Avast box
antivirus and scan the Accepted the license (EULA) terms from the installation
system setup
scanned the system using the installed Antivirus
Install MS Office 2010 in
Entered the Product key from setup dialog box
drive D:
Accepted the terms of the agreement from setup dialog box

Chose the customize installation to set the drive D:

Selected drive D: from installation dialog box

Uninstall an Application
Uninstalled any of the software installed on computer
Software from Computer
Troubleshoot the Errors Troubles hooted for basic hardware and software errors in
from Computer computer
Configure and Install
Peripheral Devices to Configured and Install Peripheral Devices to Computer
Computer
Establish Internet
Installed LAN(NIC) driver to attach the DSL line
connection using DSL line
Inserted DSL line into the LAN port

Tested the connectivity using any website

Set parameters required during setup as per scanner’s
model

Maintain Computer System © NAVTTC November 2015 Page 5 of 7

 ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
General performance Followed health and safety procedure as per the
criteria requirements of given task
Prepared work station as per the requirements of task

Selected tools/ equipment as per the requirements of task

Reported to supervisor in case of any contingency after

taking necessary actions
Completed the work by following sequence of operations

Performed task(s) within standard timeframe

2. Answer any questions Candidate’s answers to questions are correct and

you may have during the demonstrate understanding of the topics and their
practical assessment applications

Maintain Computer System © NAVTTC November 2015 Page 6 of 7

 LIST OF TOOLS, EQUIPMENT, MATERIAL AND
4 CONTEXT OF ASSESSMENT
This section contains information regarding:
INSTRUCTIONS  Context of the assessment
 List of required tools and equipment
 List of consumables
1. Context of
Assessment This task will be performed in real time environment.

2. List of tools and equipment required (For five students)

S. No Items Quantity
1 PC 5
2 Windows 7 DVD For each PC
3 MS Office 2010 DVD For each PC
4 Avira/Panda/Norton/Avast CD/DVD For each PC
5 DSL Line/Connection 1

Maintain Computer System © NAVTTC November 2015 Page 7 of 7

 A S S E SS M ENT
MAT E RI AL

EVIDENCE
GUIDE
Qualification PREPARE WORD DOCUMENTS
Computer Operator
Level: 2
Credit: 20
Version: 1
CONTENTS 1. Assessment Summary and Record
2. Candidate Assessment
3. Assessor Judgement Guide
4. List of required tools/equipment, material and context of assessment

ASSESSMENT AND Competent  Not Yet Competent 

ASSESSOR
DETAILS
Assessment  Re-Assessment 
Assessor’s Name: Assessor’s Code

Assessor’s Signature Date

DD MM YYYY

CANDIDATE Candidate’s Name:

DETAILS F i r s t N am e Last Name

Father’s Name

Institute Name and District

CNIC/BFORM#

Registration Number issued

by Assessment Body:

Gender Male  Female  Transgender 

Candidate’s Consent I agree to the time and date of the assessment and am aware of the requirements
of the assessment. I fully understand my rights of appeal.
Candidate’s Signature:

ASSESSMENT
You can use this coversheet as an Assessment Results Summary Form. Simply post a photocopy of this completed
RESULTS coversheet to NAVTTC
SUMMARY FORM

NAVTTC OFFICE 1. DATE 2. DATE E NTERE D INTO

FORM DATABASE:
ONLY RECEIVED: DD MM YYYY DD MM YYYY

Prepare Word Documents © NAVTTC November 2015 Page 1 of 8

 1 ASSESSMENT SUMMARY & RECORD

Candidate’s Name ………………………………………………….. Father’s Name …………………………………………………………………….

ACTIVITY METHOD DESIRED OUTCOMES RESULT

OBSERVATION

PORTFOLIOS

COMPETENT
COMPETENT
NATURE OF DESIRED OUTCOMES FOR SUCCESSFUL ASSESSMENT OF
WRITTEN

NOT YET
ACTIVITY COMPETENCY STANDARD: PREPARE WORD DOCUMENTS
ORAL

 Create Word Document

 Insert Header and Footer in the Document
Practical Skill  Format Word Documents
Demonstration   Perform Mail Merge
 Insert Table of Contents
 Print Word Documents

 Answer all questions your assessor may have during the

Knowledge
Assessment  practical assessment

Prepare Word Documents © NAVTTC November 2015 Page 2 of 8

 2 CANDIDATE ASSESSMENT

Candidate’s Name ……………………………………………….. Father’s Name …………………………………………………………………….

ALL WORK ASSESSED IN THIS COMPETENCY STANDARD MUST BE YOUR OWN WORK.

GUIDANCE TO CANDIDATE
To meet this standard you are required to complete the following tasks within one(1) hour timeframe:
 Prepare a Microsoft word document same as mentioned in Annexure-A
 Save the word document
 Protect the word document
 Import document

Important Note: The following general performance criteria will be followed and performed in all the tasks (where applicable) by the
candidate in order to meet this standard.

 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe

ACTIVITIES CANDIDATE RESPONSE

1. Complete During a practical assessment, under observation by an assessor, I will correctly :
practical task of  Create a Microsoft word document same as given in Annexure-A
“Prepare Word  Apply the page margins on the word document.
Documents”  Set similar page orientation as in Annexure-A
under  Set similar size of the page
observation by  Insert header, footer & page number in the document
an assessor  Apply format headings in the word file.
 Insert table in a word document.
 Insert hyperlinked to any document.
 Set styles as per the standard / requirements of the document
 Insert picture at given location of a word document as in Annexure-A
 Insert clip art at given location of a word document as in Annexure-A
 Insert shapes at a given location of a word document as in Annexure-A
 Save the document
 Assign a name to the word file (self-Assessment Test).
 Save word document at Desktop
 Protect the word document
 Apply password to your document
 Import the document
 Import some contents / material in a word document from any other file format.
 Import some material from external memory devices.
 General performance criteria:
 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe

Prepare Word Documents © NAVTTC November 2015 Page 3 of 8

 2. Answer any My answers to questions are correct and demonstrate my understanding of the topics and their application:
questions your
Assessor may
have during the
practical
assessment

Prepare Word Documents © NAVTTC November 2015 Page 4 of 8

 3 ASSESSOR JUDGEMENT GUIDE

Candidate’s Name ………………………………………………….. Father’s Name …………………………………………………………………….

INSTRUCTIONS THIS SECTION CONTAINS EVIDENCE REQUIREMENTS.ORAL QUESTIONING MAY BE USED TO CLARIFY
FOR ASSESSOR CANDIDATE UNDERSTANDING OF THE TOPIC AND ITS APPLICATION.

ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
1. Complete During a practical assessment, under observation by an
practical task of assessor, the candidate correctly carried out:
“Prepare Word
Documents “under
observation by an
assessor
Prepare a Microsoft Applied the page margins on the word document.
word document
same as mentioned Set similar page orientation as given in Annexure-A
in Annexure-A
Set similar size of the page

Inserted header, footer & page numbers in the document

Applied format headings in the word file.

Inserted table in a word document.

Inserted hyperlinked data to any document.

Set styles as per the standard / requirements of the

document as in Annexure-A
Inserted picture at given location of a word document as in
Annexure-A
Inserted clip art at given location of a word document as in
Annexure-A
Inserted shapes at a given location of a word document as
in Annexure-A
Save the document Assigned a name to the word file (Self-Assessment Test)

Saved word document at Desktop

Protect the word Applied password to your document procedure of protecting

document a word document with a particular password.

Import the document Imported some contents / material in a word document from
any other file format.
Imported some material from external memory devices.

General performance Followed health and safety procedure as per the

criteria requirements of given task
Prepared work station as per the requirements of task

Selected tools/ equipment as per the requirements of task

Reported to supervisor in case of any contingency after

taking necessary actions

Prepare Word Documents © NAVTTC November 2015 Page 5 of 8

 ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
Completed the work by following sequence of operations

Performed task(s) within standard timeframe

2. Answer any Candidate’s answers to questions are correct and

questions you may demonstrate understanding of the topics and their
have during the application.
practical
assessment

Prepare Word Documents © NAVTTC November 2015 Page 6 of 8

 LIST OF TOOLS, EQUIPMENT, MATERIAL
4 AND CONTEXT OF ASSESSMENT
This section contains information regarding:
INSTRUCTIONS  Context of the assessment
 List of required tools and equipment
 List of consumables

1. Context of Assessment This task will be performed in real time environment.

2. List of tools and equipment required (For five students)

S. No Items Quantity
1 PC 5
2 Printer 1
3 USB Flash Drive 1

3. List of consumable items required (For five students)

S. No Items Quantity
1 A4 Size Pages As Per Requirement

Prepare Word Documents © NAVTTC November 2015 Page 7 of 8

 Annexure-A

Prepare Word Documents © NAVTTC November 2015 Page 8 of 8

 A S S E SS M ENT
MAT E RI AL

EVIDENCE
GUIDE
Qualification PREPARE SPREADSHEETS
Computer Operator
CS Code:
Level: 2
Credit: 14
Version: 1
CONTENTS 1. Assessment Summary and Record
2. Candidate Assessment
3. Assessor Judgement Guide
4. List of required tools/ equipment, material and context of assessment

ASSESSMENT AND Competent  Not Yet Competent 

ASSESSOR
DETAILS
Assessment  Re-Assessment 
Assessor’s Name: Assessor’s Code

Assessor’s Signature Date

DD MM YYYY

CANDIDATE Candidate’s Name:

DETAILS F i r s t N am e Last Name

Father’s Name

Institute Name and District

CNIC/BFORM#

Registration Number issued

by Assessment Body:

Gender Male  Female  Transgender 

Candidate’s Consent I agree to the time and date of the assessment and am aware of the requirements
of the assessment. I fully understand my rights of appeal.
Candidate’s Signature:

ASSESSMENT
You can use this coversheet as an Assessment Results Summary Form. Simply post a photocopy of this completed
RESULTS coversheet to NAVTTC
SUMMARY FORM

NAVTTC OFFICE 1. DATE 2. DATE E NTERE D INTO

FORM DATABASE:
ONLY RECEIVED: DD MM YYYY DD MM YYYY

Prepare Spreadsheets © NAVTTC November 2015 Page 1 of 10

 1 ASSESSMENT SUMMARY & RECORD

Candidate’s Name …………………………………………………..Father’s Name …………………………………………………………………….

ACTIVITY METHOD DESIRED OUTCOMES RESULT

OBSERVATION

PORTFOLIOS

COMPETENT
COMPETENT
NATURE OF DESIRED OUTCOMES FOR SUCCESSFUL ASSESSMENT OF
WRITTEN

NOT YET
ACTIVITY COMPETENCY STANDARD: PREPARE SPREADSHEETS
ORAL

 Create Spreadsheet By Using MS EXCEL

 Apply formula in a Spreadsheet
Practical Skill  Apply functions in a Spreadsheet
Demonstration   Create charts in a Spreadsheet
 Filter data in a Spreadsheet
 Print worksheets

 Answer all questions your assessor may have during the

Knowledge
Assessment  practical assessment

Prepare Spreadsheets © NAVTTC November 2015 Page 2 of 10

 2 CANDIDATE ASSESSMENT

Candidate’s Name ………………………………………………..Father ‘s Name …………………………………………………………………….

ALL WORK ASSESSED IN THIS COMPETENCY STANDARD MUST BE YOUR OWN WORK.

GUIDANCE TO CANDIDATE
To meet this standard you are required to complete the following tasks within two and half (2:30) hours timeframe:
 Prepare a worksheet by following the instructions given on the Annexure “A”
 Create a worksheet by following the instructions given on the Annexure “B”
 Make a worksheet by following the instructions given on the Annexure “C”

Important Note: The following general performance criteria will be followed and performed in all the tasks (where applicable) by the
candidate in order to meet this standard.

 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe

ACTIVITIES CANDIDATE RESPONSE

1. Complete practical During a practical assessment, under observation by an assessor, I will correctly perform the following tasks:
task of “Prepare
Spreadsheets”  Prepare a worksheet by following the instructions given on the Annexure “A”
under observation  Enter data into the respective columns as per given instructions
by an assessor  Apply the formula to find volume of the cuboids
 Apply the formula to find surface area of the cuboids
 Apply the function to find maximum and minimum volume at appropriate place
 Apply the function to find maximum and minimum surface area at appropriate place
 Apply the same column and row size as per given worksheet
 Apply the same font style and size according to the given worksheet
 Apply the same alignment for the cell values as per given worksheet
 Apply the Borders following the given worksheet
 Apply the shading following the given worksheet
 Create a worksheet by following the instructions given on the Annexure “B”
 Apply the function to find maximum and minimum scores row-wise
 Apply the function to find maximum and minimum scores column-wise
 Apply the function to find over all maximum and minimum scores
 Apply the same column and row size as per given worksheet
 Apply the same font style and size according to the given worksheet
 Apply the same alignment for the cell values as per given worksheet
 Apply the Borders following the given worksheet
 Apply the shading following the given worksheet
 Create the pie chart as per given instructions
 Design the line chart according to the given instructions
 Make a worksheet by following the instructions given on the Annexure “C”
 Apply the same column and row size as per given worksheet
 Apply the same font style and size according to the given worksheet
 Apply the same alignment for the cell values as per given worksheet
 Apply the Borders following the given worksheet
 Apply the shading following the given worksheet
 Apply the function to find marks obtained
 Apply the function to find percentage
 Apply the function to find status as pass or fail
Prepare Spreadsheets © NAVTTC November 2015 Page 3 of 10
  Apply the function to calculate grades as per given criteria
 Apply the function to give remarks as per given criteria
 Design the line chart according to the given instructions
 General performance criteria:
 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe
2. Answer any My answers to questions are correct and demonstrate my understanding of the topics and their application:
questions your
Assessor may have
during the practical
assessment

Prepare Spreadsheets © NAVTTC November 2015 Page 4 of 10

 3 ASSESSOR JUDGEMENT GUIDE

Candidate’s Name ………………………………………………..Father’s Name …………………………………………………………………………

INSTRUCTIONS
This section contains minimum evidence requirements. Oral questioning may be used to clarify
FOR candidate understanding of the topic and its application
ASSESSOR
ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
1. Complete practical During a practical assessment, under observation by an
task of Preparing assessor, the candidate correctly carried out the following
Spreadsheets under tasks:
observation by an
assessor

Prepare a worksheet by Entered data into the respective columns as per given
following the instructions
instructions given on
Applied the formula to find volume of the cuboids
the Annexure “A”
Applied the formula to find surface area of the cuboids
Applied the function to find maximum and minimum
volume at appropriate place as in Annexure-A
Applied the function to find maximum and minimum
surface area at appropriate place as in Annexure-A
Applied the same column and row size as in Annexure -A
Applied the same font style and size according to
Annexure -A
Applied the same alignment for the cell values as in
Annexure-A
Applied the Borders following Annexure-A

Applied the shading following Annexure-A

Create a worksheet by Applied the function to find maximum and minimum scores
following the row-wise
instructions given on Applied the function to find maximum and minimum scores
the Annexure “B” column-wise
Applied the function to find over all maximum and
minimum scores
Applied the same column and row size as in Annexure-B
Applied the same font style and size according to
Annexure-B
Applied the same alignment for the cell values in
Annexure-B
Applied the Borders following the Annexure-B

Applied the shading following the Annexure-B

Created the pie chart as per given instructions in
Annexure-B
Designed the line chart according to the given instructions
in Annexure-B

Prepare Spreadsheets © NAVTTC November 2015 Page 5 of 10

 ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
Make a worksheet by
Applied the same column and row size as in Annexure-C
following the
instructions given on Applied the same font style and size according in
the Annexure “C” Annexure-C
Applied the same alignment for the cell values as in
Annexure-C
Applied the Borders following the Annexure-C

Applied the shading following the Annexure-C

Applied the function to find marks obtained

Applied the function to find percentage

Applied the function to find status as pass or fail

Applied the function to calculate grades as per given
criteria
Applied the function to give remarks as per given criteria
in Annexure-C
Design the line chart according to the given instructions in
Annexure-C
General performance Followed health and safety procedure as per the
criteria requirements of given task
Prepared work station as per the requirements of task

Selected tools/ equipment as per the requirements of task

Reported to supervisor in case of any contingency after

taking necessary actions
Completed the work by following sequence of operations

Performed task(s) within standard timeframe

2. Answer any Candidate’s answers to questions are correct and

questions you may demonstrate understanding of the topics and their
have during the application.
practical assessment

Prepare Spreadsheets © NAVTTC November 2015 Page 6 of 10

 LIST OF TOOLS, EQUIPMENT, MATERIAL AND
4 CONTEXT OF ASSESSMENT

This section contains information regarding:

INSTRUCTIONS  Context of the assessment
 List of required tools and equipment
 List of consumables
1. Context of
Assessment This task will be performed in real time environment.

2. List of tools and equipment required (For five students)

S. No Items Quantity
1 PC 5
2 MS Office CD/DVD For each PC

3. List of consumable items required (For five students)

S. No Items Quantity
1 A4 Size Pages As Per Requirement

Prepare Spreadsheets © NAVTTC November 2015 Page 7 of 10

 Annexure-A

Create the worksheet provided according to the following instructions:

1. Create the work sheet of same format as shown below

2. Enter Sample data in Length, Height and Width columns
3. Apply formulae to calculate:

i. Volume = Length x Height x Width

ii. Surface area = 2 (Length x Height + Height x Width + Width x Length)

4. Find Maximum Volume, Minimum Volume, Maximum Area and Minimum Area.

Volume & Surface Area of Cuboids

Sr. No. Cuboids Length Height Width Volume Surface Area

1. A
2. B
3. C
4. D
5. E
Maximum Volume =
Minimum Volume =
Maximum Area =
Minimum Area =

Prepare Spreadsheets © NAVTTC November 2015 Page 8 of 10

 Annexure-B
Instructions to make the following worksheet and chart:

1. Create the work sheet of same format as shown below

2. Calculate maximum and minimum score as row wise
3. Calculate maximum and minimum score as column wise
4. Calculate overall maximum and minimum score
5. Draw a pie and line graph from column batsman name to year 2000

Prepare Spreadsheets © NAVTTC November 2015 Page 9 of 10

 Practical Exercise-4 . Annexure-C
Instructions
Topic:toPrepare
make the following
the following worksheet and chart:
sheet: Date:

1. Create the result sheet (sample given below)

INSTRUCTIONS
2. Find out the Marks obtained and Percentage
3. Apply thethefunction
1. Create worksheettogiven
assess a student whether he/she is Pass or Fail
below
4. 2. Calculate marks obtained
Find the Grades as per the given criteria below
3. Calculate %age of each student while total marks = 550
a. A+ >= 95 A >= 90 B >= 80 C >= 65 D >=50 and Fail = below 50
4. Calculate Pass\Fail of each student by using If statement (Fromula)
5. Fill in the Remarks
5. Calculate column
grade of each according
students by usingto the grades
formula of each students as following:
of If while:
a. A+
Grade A >==Excellent,
90 B > = 80 A = V.
C >Good,
= 70 B D => Good,
= 60 EC>==Fair
50 and
& FailD <
= Average
50
6. Insert your remarks on grades of each student
6. Draw a line graph of column Student Vs English that as follows
7. ShowGrade A = Excekkebt
Student name that B >got
= 80 C > = 70marks
maximum D > =below
60 E the
> = 50 & Fail < 50
worksheet.
7. Draw a line graph of column student vs. English.

RESULT SHEET OF CENTRAL MODEL COLLEGE BAHAWAL NAGAR

Remarks
Mathatic Pak Marks %- Pass

Grade
R.No.

Student Statics English

Studies Obtained age or
Name
A B A B Fail
100 100 100 100 100 50 550 100
1 Temoor 85 88 85 90 91 46 485 88.18 Pass B Very Good

2 Nazir 66 70 72 75 78 42

3 Omer 45 46 44 48 62 26

4 Majid 75 78 73 74 72 36

5 Hafeez 62 56 60 58 60 32

6 Maqbool 35 36 25 28 36 28

7 Salman 70 68 67 68 69 36

8 Younis 55 54 52 48 59 37

9 Nawaz 90 96 96 95 94 50

10 Zaheer 78 86 85 78 82 46

Marks in English

120
Marks Obtained

100
80
60
40
20
0
z
ol
zir

id

ez

er
r

an
er

is
oo

wa
un
bo
aj

he
m
Na

fe

lm
m

Na
O

Yo
aq
Ha

Za
Sa
Te

Students Name

Prepare Spreadsheets © NAVTTC November 2015 Page 10 of 10

 A S S E SS M ENT
MAT E RI AL

EVIDENCE
GUIDE
Qualification PREPARE PRESENTATION
Computer Operator
CS Code:
Level: 2
Credit: 9
Version: 1
CONTENTS 1. Assessment Summary and Record
2. Candidate Assessment
3. Assessor Judgement Guide
4. List of required tools/ equipment, material and context of assessment

ASSESSMENT AND Competent  Not Yet Competent 

ASSESSOR
DETAILS
Assessment  Re-Assessment 
Assessor’s Name: Assessor’s Code

Assessor’s Signature Date

DD MM YYYY

CANDIDATE Candidate’s Name:

DETAILS F i r s t N am e Last Name

Father’s Name

Institute Name and District

CNIC/BFORM#

Registration Number issued

by Assessment Body:

Gender Male  Female  Transgender 

Candidate’s Consent I agree to the time and date of the assessment and am aware of the requirements
of the assessment. I fully understand my rights of appeal.
Candidate’s Signature:

ASSESSMENT
You can use this coversheet as an Assessment Results Summary Form. Simply post a photocopy of this completed
RESULTS coversheet to NAVTTC
SUMMARY FORM

NAVTTC OFFICE 1. DATE 2. DATE E NTERE D INTO

FORM DATABASE:
ONLY RECEIVED: DD MM YYYY DD MM YYYY

Prepare Presentation © NAVTTC November 2015 Page 1 of 6

 1 ASSESSMENT SUMMARY & RECORD

Candidate’s Name …………………………………………………..Father’s Name …………………………………………………………………….

ACTIVITY METHOD DESIRED OUTCOMES RESULT

OBSERVATION

PORTFOLIOS

COMPETENT
COMPETENT
NATURE OF DESIRED OUTCOMES FOR SUCCESSFUL ASSESSMENT OF
WRITTEN

NOT YET
ACTIVITY COMPETENCY STANDARD: PREPARE PRESENTATION
ORAL

 Insert Master Slide

 Insert Slides with Different Layouts
Practical Skill  Apply Animations on Objects
Demonstration   Apply Slide Transitions on Slides
 Apply Sound Effects
 Print slides

 Answer all questions your assessor may have during the

Knowledge
Assessment  practical assessment

Prepare Presentation © NAVTTC November 2015 Page 2 of 6

 2 CANDIDATE ASSESSMENT

Candidate’s Name ………………………………………………..Father’s Name …………………………………………………………………….

ALL WORK ASSESSED IN THIS COMPETENCY STANDARD MUST BE YOUR OWN WORK.

GUIDANCE TO CANDIDATE
To meet this standard you are required to complete the following tasks within half an hour (30 minutes) timeframe:
 Prepare a presentation by following the instructions given on the Annexure “A”

Important Note: The following general performance criteria will be followed and performed in all the tasks (where applicable) by the
candidate in order to meet this standard.

 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe

ACTIVITIES CANDIDATE RESPONSE

1. Complete During a practical assessment, under observation by an assessor, I will correctly perform the following tasks:
practical task of “
Prepare  Prepare a presentation by following the instructions given on the Annexure “A”
Presentation  Write title of slides with font: Rockwell (Heading) - 40pt to 50pt on entire presentation.
“under  Write details in slides with font: Rockwell (Body) - 28pt to 36pt on entire presentation.
observation by  Apply theme "Foundry" on entire presentation.
an assessor  Apply colour scheme "Office" on entire presentation.
 Apply animation “Fly In “on entire presentation.
 Apply animation "by first level paragraph".
 Apply animation with transition speed “slow".
 Apply transition sound "Arrow".
 Save the presentation with your name on desktop.
 Print the complete presentation on one page through printer (on Network).
 General performance criteria:
 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe
2. Answer any My answers to questions are correct and demonstrate my understanding of the topics and their application:
questions your
Assessor may
have during the
practical
assessment

Prepare Presentation © NAVTTC November 2015 Page 3 of 6

 3 ASSESSOR JUDGEMENT GUIDE
Candidate’s Name …………………………………………………..Father’s Name
…………………………………………………………………….

INSTRUCTIONS
This section contains minimum evidence requirements. Oral questioning may be used to clarify
FOR candidate understanding of the topic and its application
ASSESSOR
ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
1. Complete practical During a practical assessment, under observation by
task of Prepare an assessor, the candidate correctly carried out the
Presentation under following tasks:
observation by an
assessor

Prepare a presentation Wrote title of slides with font: Rockwell (Heading) - 40pt
by following the to 50pt on complete presentation.
instructions given on Wrote details in slides with font: Rockwell (Body) - 28pt
the Annexure “A” to 36pt on complete presentation.

Applied theme "Foundry" on entire presentation.

Applied colour scheme "Office" on entire presentation.

Applied animation “Fly In “on entire presentation.

Applied animation "by first level paragraph".

Applied animation with transition speed “slow".

Applied transition sound "Arrow".

Saved the presentation with name on desktop.

Printed the complete presentation on one page through

network printer.
General performance Followed health and safety procedure as per the
criteria requirements of given task
Prepared work station as per the requirements of task

Selected tools/ equipment as per the requirements of

task
Reported to supervisor in case of any contingency after
taking necessary actions
Completed the work by following sequence of
operations
Performed task(s) within standard timeframe

2. Answer any Candidate’s answers to questions are correct and

questions you may demonstrate understanding of the topics and their
have during the application.
practical assessment

Prepare Presentation © NAVTTC November 2015 Page 4 of 6

 LIST OF TOOLS, EQUIPMENT, MATERIAL AND
4 CONTEXT OF ASSESSMENT
This section contains information regarding:
INSTRUCTIONS  Context of the assessment
 List of required tools and equipment
 List of consumables
1. Context of
Assessment This task will be performed in real time environment.

2. List of tools and equipment required (For five students)

S. No Items Quantity
1 PC 5
2 Printer(On Network) 1
3 Microsoft Office On each PC

3. List of consumable items required (For five students)

S. No Items Quantity
1 A4 Size Pages As per Requirement

Prepare Presentation © NAVTTC November 2015 Page 5 of 6

 Annexure-A

Prepare the four slides presentation on "yourself" according to the following instructions:

1. Write title of slides with font: Rockwell (Heading) - 40pt to 50pt on complete presentation.
2. Write details in slides with font: Rockwell (Body) - 28pt to 36pt on complete presentation.
3. Apply theme "Foundry" on compete presentation.
4. Apply colour scheme "Office" on complete presentation.
5. Apply animation “Fly In “on complete presentation.
6. Apply animation "by first level paragraph".
7. Apply animation with transition speed “slow".
8. Apply transition sound "Arrow".
9. Save the presentation with your name on desktop.
10. Print the complete presentation on one page through network printer.

Prepare Presentation © NAVTTC November 2015 Page 6 of 6

 A S S E SS M ENT
MAT E RI AL

EVIDENCE
GUIDE
Qualification PREPARE IN-PAGE DOCUMENTS
Computer Operator
CS Code
Level: 2
Credit: 4
Version: 1
CONTENTS 1. Assessment Summary and Record
2. Candidate Assessment
3. Assessor Judgement Guide
4. List of required tools/ equipment, material and context of assessment

ASSESSMENT AND Competent  Not Yet Competent 

ASSESSOR
DETAILS
Assessment 
Re-Assessment 

Assessor’s Name: Assessor’s Code

Assessor’s Signature Date

DD MM YYYY

CANDIDATE Candidate’s Name:

DETAILS F i r s t N am e Last Name

Father’s Name

Institute Name and District

CNIC/BFORM#

Registration Number issued

by Assessment Body:

Gender Male  Female  Transgender 

Candidate’s Consent I agree to the time and date of the assessment and am aware of the requirements
of the assessment. I fully understand my rights of appeal.
Candidate’s Signature:

ASSESSMENT
You can use this coversheet as an Assessment Results Summary Form. Simply post a photocopy of this completed
RESULTS coversheet to NAVTTC
SUMMARY FORM

NAVTTC OFFICE 1. DATE 2. DATE E NTERE D INTO

FORM DATABASE:
ONLY RECEIVED: DD MM YYYY DD MM YYYY

Prepare In-page Documents © NAVTTC November 2015 Page 1 of 9

 1 ASSESSMENT SUMMARY & RECORD

Candidate’s Name …………………………………………………..Father’s Name …………………………………………………………………….

ACTIVITY METHOD
OBSERVATION DESIRED OUTCOMES RESULT

PORTFOLIOS

COMPETENT
COMPETENT
NATURE OF DESIRED OUTCOMES FOR SUCCESSFUL ASSESSMENT OF
WRITTEN

NOT YET
ACTIVITY COMPETENCY STANDARD: PREPARE INPAGE DOCUMENTS
ORAL

 Set keyboard preferences

 Create In Page document
 Insert Text Boxes
 Insert Picture Boxes
Practical Skill
Demonstration  

Insert Graphic Boxes
Format The In Page Document
 Insert Table In The Document
 Insert Columns
 Print The Document

 Answer all questions your assessor may have during the

Knowledge
Assessment  practical assessment

Prepare In-page Documents © NAVTTC November 2015 Page 2 of 9

 2 CANDIDATE ASSESSMENT

Candidate’s Name ………………………………………………..Father’s Name …………………………………………………………………….

ALL WORK ASSESSED IN THIS COMPETENCY STANDARD MUST BE YOUR OWN WORK.

GUIDANCE TO CANDIDATE
To meet this standard you are required to complete the following tasks within thirty(30) minutes timeframe:
 Prepare an In-page document as in Annex-B according to instruction provided in Annex-A

Important Note: The following general performance criteria will be followed and performed in all the tasks (where applicable) by the
candidate in order to meet this standard.

 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe

ACTIVITIES CANDIDATE RESPONSE

1. Complete During a practical assessment, under observation by an assessor, I will correctly perform the following tasks:
practical task of
Preparing In-page  Prepare an In-page document as in Annexure-B according to instruction provided in Annexure-A.
documents under  Add table with one row and two columns at top of the page.
observation by  Set both columns are of equal size.
an assessor  Add table with one row and two columns at top of the page.
 Set both columns are of equal size.
 Add your details and current date in the both columns of table.
 Set font-size 22 to 28 both columns of table.
 Write English in left column of table.
 Write Urdu in right column of table.
 Set font-weight normal/bold as per Annex-B.
 Add NEWS below the table.
 Set font-size 14 to 20 for news.
 Write the news below the table.
 Set text-alignment justify for news.
 Add table below the news with 3 columns and seven rows
 Set top row as header with background black/dark grey and white font.
 Fill table as filled in Annex-B
 Write note and details as shown in Annex-B
 Save the In-page document with your name on desktop.
 Print the In-page document on one page through network printer.
 General performance criteria:
 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe

Prepare In-page Documents © NAVTTC November 2015 Page 3 of 9

 2. Answer any My answers to questions are correct and demonstrate my understanding of the topics and their application:
questions your
assessor may
have during the
practical
assessment

Prepare In-page Documents © NAVTTC November 2015 Page 4 of 9

 3 ASSESSOR JUDGEMENT GUIDE

Candidate’s Name ………………………………………………..Father’s Name …………………………………………………………………….

INSTRUCTIONS
This section contains minimum evidence requirements. Oral questioning may be used to clarify
FOR candidate understanding of the topic and its application
ASSESSOR
ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
1. Complete practical During a practical assessment, under observation by
task of Preparing In- an assessor, the candidate correctly carried out the
page document” under following tasks:
observation by an
assessor
Prepare an In-page Added table with one row and two columns at top of the
document as in page.
Annexure-B according to Set both columns are of equal size.
instruction provided in
Annexure-A. Added table with one row and two columns at top of the
page.
Set both columns are of equal size.

Added your details and current date in the both columns

of table.
Set font-size 22 to 28 both columns of table.

Wrote English in left column of table.

Wrote Urdu in right column of table.

Set font-weight normal/bold as per Annex-B.

Added NEWS below the table.

Set font-size 14 to 20 for news.

Wrote the news below the table.

Set text-alignment justify for news.

Added table below the news with 3 columns and seven

rows
Set top row as header with background black/dark grey
and white font.
Filled table as filled in Annex-B

Wrote note and details as shown in Annex-B

Saved the In-page document with your name on

desktop.
Printed the In-page document on one page through
network printer.
General performance Followed health and safety procedure as per the
criteria requirements of given task

Prepare In-page Documents © NAVTTC November 2015 Page 5 of 9

 ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
Prepared work station as per the requirements of task

Selected tools/ equipment as per the requirements of

task
Reported to supervisor in case of any contingency after
taking necessary actions
Completed the work by following sequence of
operations
Performed task(s) within standard timeframe

2. Answer any Candidate’s answers to questions are correct and

questions you may demonstrate understanding of the topics and their
have during the application.
practical assessment

Prepare In-page Documents © NAVTTC November 2015 Page 6 of 9

 LIST OF TOOLS, EQUIPMENT, MATERIAL AND
4 CONTEXT OF ASSESSMENT
This section contains information regarding:
INSTRUCTIONS  Context of the assessment
 List of required tools and equipment
 List of consumables
1. Context of
Assessment This task will be performed in real time environment.

2. List of tools and equipment required (For five students)

S. No Items Quantity
1 PC 5
2 Printer(On Network) 1
3 In-page 2014 or Above CD/DVD For each PC

3. List of consumable items required (For five students)

S. No Items Quantity
1 A4 Size Pages As per Requirement

Prepare In-page Documents © NAVTTC November 2015 Page 7 of 9

 Annexure-A

Prepare the four slides presentation on "yourself" according to the following instructions:

1. Add table with one row and two columns at top of the page.
2. Set both columns are of equal size.
3. Add your details and current date in the both columns of table.
4. Set font-size 22 to 28 both columns of table.
5. Write English in left column of table.
6. Write Urdu in right column of table.
7. Set font-weight normal/bold as per Annex-B.
8. Add NEWS below the table.
9. Set font-size 14 to 20 for news.
10. Write the news below the table.
11. Set text-alignment justify for news.
12. Add table below the news with 3 columns and seven rows
13. Set top row as header with background black/dark grey and white font.
14. Fill table as filled in Annex-B
15. Write note and details as shown in Annex-B
16. Save the In-page document with your name on desktop.
17. Print the In-page document on one page through network printer.

Prepare In-page Documents © NAVTTC November 2015 Page 8 of 9

 Annexure-B

Prepare In-page Documents © NAVTTC November 2015 Page 9 of 9

 A SS E S SM E NT
MAT E RI AL

EVIDENCE
GUIDE
Qualification
Computer Operator
MANAGE E-MAILS/INTERNET
CS Code:
Level: 2
Credit: 5
Version: 1

CONTENTS 1. Assessment Summary and Record

2. Candidate Assessment
3. Assessor Judgment Guide
4. List of required tools/equipment, material and context of assessment

ASSESSMENT AND Competent  Not Yet Competent 

ASSESSOR
DETAILS
Assessment  Re-Assessment 
Assessor’s Name Assessor’s Code

Assessor’s Signature Date

DD MM YYYY

CANDIDATE Candidate’s Name

DETAILS F i r s t N am e L a s t N am e

Father’s Name

Institute Name and District

CNIC/BFORM #

Registration Number issued by

Assessment Body

Gender Male  Female  Transgender 

Candidate's Consent I agree to the time and date of the assessment and am aware of the requirements
of the assessment. I fully understand my rights of appeal.
Candidate’s Signature

ASSESSMENT
You can use this coversheet as an Assessment Results Summary Form. Simply post a photocopy of this completed
RESULTS coversheet to NAVTTC
SUMMARY FORM
NAVTTC OFFICE
1. DATE 2. DATE E NTERE D INTO
ONLY FORM DATABASE:
RECEIVED: DD MM YYYY DD MM YYYY

Manage E-Mails/Internet © NAVTTC November2015 Page 1 of 7

 1 ASSESSMENT SUMMARY & RECORD

ACTIVITY METHOD DESIRED OUTCOMES RESULT

OBSERVATION

COMPETENT
COMPETENT
PORTFOLIO
NATURE OF DESIRED OUTCOMES FOR SUCCESSFUL ASSESSMENT OF
WRITTEN

NOT YET
ACTIVITY COMPETENCY STANDARD: MANAGE E-MAILS/INTERNET
ORAL

 Create/configure an e-mail account

 Sort out e-mails
 Manage address book
Practical Skill  Archive e-mails
Demonstration   Browse the Internet
 Download the data from Internet
 Send e-mails
 Print documents from Internet

 Answer all questions your assessor may have during the

Knowledge
Assessment   practical assessment.

Other
 N/A
Requirements

Manage E-Mails/Internet © NAVTTC November2015 Page 2 of 7

 2 CANDIDATE ASSESSMENT

Candidate's Name………………………………………………......Father’s Name …………………………………………………………………..

ALL WORK ASSESSED IN THIS COMPETENCY STANDARD MUST BE YOUR OWN WORK.

GUIDANCE TO CANDIDATE
To meet this standard you are required to complete the following tasks within one hour timeframe:

 Configure your already created Gmail account on outlook express

 Manage address book of your configured Gmail account by adding and deleting two dummy contacts
 Perform browsing while searching 'fee for affiliation' from the website www.pbte.edu.pk
 Download model papers of the subject of 'English' for class 'DAE C.I.T' from the website www.pbte.edu.pk
 Send an e-mail to your already created Gmail account
 Receive an e-mail from your already created Gmail account

Important Note: The following general performance criteria will be followed and performed in all the tasks (where applicable) by the
candidate in order to meet this standard.

 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe

ACTIVITIES CANDIDATE RESPONSE

1. Complete During a practical assessment, under observation by an assessor, I will correctly:

practical task
of ‘Managing  Configure your already created Gmail account on outlook express
Emails/Internet  Enable server name POP in outlook express
’ under  Enable protocol HTTP in outlook express
observation by
 Manage address book of your configured Gmail account
an assessor
 Add two dummy contacts in the address book in Gmail account
 Delete two dummy contacts in the address book in Gmail account
 Perform browsing while searching 'fee for affiliation' from the website www.pbte.edu.pk
 Open search engine of Google Chrome/Firefox/Internet Explorer
 Type the URL of the website www.pbte.edu.pk in the address bar of selected search engine
 Download model papers of the subject of 'English' for class 'DAE C.I.T' from the website
www.pbte.edu.pk
 Open search engine of Google Chrome/Firefox/Internet Explorer
 Type the URL of the website www.pbte.edu.pk in the address bar of selected search engine
 Download model papers of the subject of 'English' for class 'DAE C.I.T' in Drive E:/ on your
computer
 Send an e-mail to your already created Gmail account
 Sign In to your already created Gmail account
 Attach any picture from your computer
 Send this email to your own account
 Receive e-mail from your already created Gmail account
 Sign In to your already created Gmail account
 Open e-mail sent earlier from your own Gmail account
 General performance criteria:
 Follow health and safety procedure as per the requirements of given task

Manage E-Mails/Internet © NAVTTC November2015 Page 3 of 7

  Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe
2. Answer any My answers to questions are correct and demonstrate my understanding of the topics and their application.
questions your
assessor may
have during
the practical
assessment

Manage E-Mails/Internet © NAVTTC November2015 Page 4 of 7

 3 ASSESSOR JUDGEMENT GUIDE
Candidate's Name ………………………………………………….Father's Name.……………………………………………………..

INSTRUCTIONS This section contains minimum evidence requirements. Oral questioning may be used to clarify
FOR ASSESSOR candidate understanding of the topic and its application .

ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
1. Complete practical During a practical assessment, under observation by an assessor,
task of ‘Managing the candidate correctly carried out the following tasks:
Emails/Internet’
under observation
by an assessor
Configure your already Enabled server name POP in outlook express
created Gmail account
on outlook express Enabled protocol HTTP in outlook express

Manage address book of Added two dummy contacts in the address book in Gmail account
your configured Gmail
account Deleted two dummy contacts in the address book in Gmail account

Perform browsing while Opened search engine of Google Chrome/Firefox/Internet Explorer

searching 'fee for
affiliation' from the Typed the URL of the website www.pbte.edu.pk in the address bar
website of selected search engine
www.pbte.edu.pk
Download model papers Opened search engine of Google Chrome/Firefox/Internet Explorer
of the subject of 'English'
for class 'DAE C.I.T' Typed the URL of the website www.pbte.edu.pk in the address bar
from the website of selected search engine
www.pbte.edu.pk Downloaded model papers of the subject of 'English' for class 'DAE
C.I.T' in Drive E:/ on your computer
Send an e-mail to your Signed In to your already created Gmail account
already created Gmail
account Attached any picture from your computer

Sent this email to your own account

Receive e-mail from your Signed In to your already created Gmail account
already created Gmail
account Opened e-mail sent earlier from your own Gmail account

General performance Followed health and safety procedure as per the requirements of
criteria given task
Prepared work station as per the requirements of task

Selected tools/ equipment as per the requirements of task

Reported to supervisor in case of any contingency after taking

necessary actions
Completed the work by following sequence of operations

Performed task(s) within standard timeframe

Manage E-Mails/Internet © NAVTTC November2015 Page 5 of 7

2. Answer any Candidate’s answers to questions are correct and demonstrate
questions the assessor understanding of the topics and their application.
may have during the
practical assessment Assessor to document below all questions asked and candidate
answers. Use extra sheets if required and attach.

Manage E-Mails/Internet © NAVTTC November2015 Page 6 of 7

 LIST OF TOOLS, EQUIPMENT, MATERIAL AND
4 CONTEXT OF ASSESSMENT
This section contains information regarding;
INSTRUCTIONS  Context of the assessment
 List of required tools and equipment.
 List of consumable items required during the service
1. Context of
Assessment This task will be performed in real time environment.

2. List of tools and equipment required(for five candidates)

S. No Items Quantity
1 PCs with networking 5
2 Internet connections 5
3 MS-Office 2010 or above For each PC
4 Browsing software (Internet Explorer/Mozilla Firefox/Google Chrome) For each PC

3. List of consumable items required(for five candidates)

S. No Items Quantity
1 A4 size pages As per requirement

Manage E-Mails/Internet © NAVTTC November2015 Page 7 of 7

 A SS E S SM E NT
MAT E RI AL

EVIDENCE
GUIDE
Qualification
Computer Operator
MANAGE INFORMATION SYSTEM
CS Code:
Level:2
Credit: 5
Version: 1

CONTENTS 1. Assessment Summary and Record

2. Candidate Assessment
3. Assessor Judgment Guide
4. List of required tools/equipment, material and context of assessment

ASSESSMENT AND Competent  Not Yet Competent 

ASSESSOR
DETAILS
Assessment  Re-Assessment 
Assessor’s Name Assessor’s Code

Assessor’s Signature Date

DD MM YYYY

CANDIDATE Candidate’s Name

DETAILS F i r s t N am e L a s t N am e

Father’s Name

Institute Name and District

CNIC/BFORM #

Registration Number issued by

Assessment Body

Gender Male  Female  Transgender 

Candidate's Consent I agree to the time and date of the assessment and am aware of the requirements
of the assessment. I fully understand my rights of appeal.
Candidate’s Signature

ASSESSMENT
You can use this coversheet as an Assessment Results Summary Form. Simply post a photocopy of this completed
RESULTS coversheet to NAVTTC
SUMMARY FORM
NAVTTC OFFICE
1. DATE 2. DATE E NTERE D INTO
ONLY FORM DATABASE:
RECEIVED: DD MM YYYY DD MM YYYY

Manage Information System © NAVTTC November2015 Page 1 of 8

 1 ASSESSMENT SUMMARY & RECORD

ACTIVITY METHOD DESIRED OUTCOMES RESULT

OBSERVATION

COMPETENT
COMPETENT
PORTFOLIO
NATURE OF DESIRED OUTCOMES FOR SUCCESSFUL ASSESSMENT OF
WRITTEN

NOT YET
ACTIVITY COMPETENCY STANDARD: MANAGE INFORMATION SYSTEM
ORAL

 Enter data in the computer

 Manage files and folders
 Scan the pictures and save in the computer
Practical Skill  Search files and folders
Demonstration   Maintain office records
 Print the documents
 Convert files in other file formats
 Backup the data

 Answer all questions your assessor may have during the

Knowledge
Assessment   practical assessment.

Other
 N/A
Requirements

Manage Information System © NAVTTC November2015 Page 2 of 8

 2 CANDIDATE ASSESSMENT

Candidate's Name………………………………………………......Father’s Name …………………………………………………………………..

ALL WORK ASSESSED IN THIS COMPETENCY STANDARD MUST BE YOUR OWN WORK.

GUIDANCE TO CANDIDATE
To meet this standard you are required to complete the following tasks within two(2) hours timeframe:

 Prepare a document in MS-Word with the typing speed of 40 WPM (words per minute) as attached in Annexure-1
 Scan picture provided in Annexure-2 and place it at the place given in Annexure-1
 Create a folder with the name 'Assessment' in D:/ drive of the computer
 Save typed document with the name 'Social Networking' in the 'Assessment' folder
 Search a file with the name of 'Social Networking' in the computer
 Print the file of 'Social Networking'
 Convert this MS-Word file of 'Social Networking' into PDF file format
 Create a backup of the file of 'Social Networking' on the server

Important Note: The following general performance criteria will be followed and performed in all the tasks (where applicable) by the
candidate in order to meet this standard.

 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe

ACTIVITIES CANDIDATE RESPONSE

1. Complete During a practical assessment, under observation by an assessor, I will correctly:

practical task
of ‘Managing  Prepare a document in MS-Word with the typing speed of 40 WPM (words per minute) as attached in
Information Annexure-1
System’ under  Type the MS-Word document with the speed of 40 words per minute
observation by  Scan picture provided in Annexure-2 and place it at the place given in Annexure-1
an assessor  Set the picture correctly in the scanner
 Take a preview of the document before scanning
 Start scanning
 Save the document on desktop
 Create a folder with the name 'Assessment' in D:/ drive of the computer
 Create a folder with popup menu by right click in the D:/ drive
 Save typed document with the name 'Social Networking' in the 'Assessment' folder
 Open 'Assessment' folder in the D:/ drive
 Save the file of 'Social Networking' in this folder
 Search a file with the name of 'Social Networking' in the computer
 Search a file with the name of ' Social Networking' by using wild card
 Print the file of 'Social Networking'
 Set page size
 Set page margins
 Set page orientation
 Preview before printing
 Print the file
 Convert this MS-Word file of 'Social Networking' into PDF file format
 Use 'Nitro PDF' or 'Online conversion from MS-Word to PDF' to convert the file of 'Social
Networking' into PDF file format
 Create a backup of the file of 'Social Networking' on the server
Manage Information System © NAVTTC November2015 Page 3 of 8
  Save the PDF file of 'Social Networking' on the network storage
 Save the PDF file on external backup device
 General performance criteria:
 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe
2. Answer any My answers to questions are correct and demonstrate my understanding of the topics and their application.
questions your
assessor may
have during
the practical
assessment

Manage Information System © NAVTTC November2015 Page 4 of 8

 3 ASSESSOR JUDGEMENT GUIDE
Candidate's Name ………………………………………………….Father's Name.……………………………………………………..

INSTRUCTIONS This section contains minimum evidence requirements. Oral questioning may be used to clarify
FOR ASSESSOR candidate understanding of the topic and its application .

ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
1. Complete practical During a practical assessment, under observation by an assessor, the
task of ‘Managing candidate correctly carried out the following tasks:
Information System’
under observation
by an assessor
Prepare a document in Typed the MS-Word document with the speed of 40 words per minute
MS-Word with the typing
speed of 40 WPM
(words per minute) as
attached in Annexure-1
Scan picture provided in Set the picture correctly in the scanner
Annexure-2 and place it
at the place given in Took a preview of the document before scanning
Annexure-1
Started scanning

Saved the document on desktop

Create a folder with the Created a folder with popup menu by right click in the D:/ drive
name 'Assessment' in
D:/ drive of the computer
Save typed document Opened 'Assessment' folder in the D:/ drive
with the name 'Social
Networking' in the Saved the file of 'Social Networking' in this folder
'Assessment' folder
Search a file with the Searched a file with the name of ' Social Networking' by using wild card
name of 'Social
Networking' in the
computer
Print the file of 'Social Set page size
Networking'
Set page margins

Set page orientation

Previewed before printing

Printed the file

Convert this MS-Word Used 'Nitro PDF' or 'Online conversion from MS-Word to PDF' to
file of 'Social Networking' convert the file of 'Social Networking' into PDF file format
into PDF file format
Create a backup of the Saved the PDF file of 'Social Networking' on the network storage
file of 'Social Networking'
on the server Saved the PDF file on external backup device

General performance Followed health and safety procedure as per the requirements of given
criteria task
Prepared work station as per the requirements of task

Selected tools/ equipment as per the requirements of task

Manage Information System © NAVTTC November2015 Page 5 of 8

 Reported to supervisor in case of any contingency after taking
necessary actions
Completed the work by following sequence of operations

Performed task(s) within standard timeframe

2. Answer any Candidate’s answers to questions are correct and demonstrate

questions the understanding of the topics and their application.
assessor may have
during the practical Assessor to document below all questions asked and candidate
assessment answers. Use extra sheets if required and attach.

Manage Information System © NAVTTC November2015 Page 6 of 8

 LIST OF TOOLS, EQUIPMENT, MATERIAL AND
4 CONTEXT OF ASSESSMENT
This section contains information regarding;
INSTRUCTIONS  Context of the assessment
 List of required tools and equipment.
 List of consumable items required during the service
1. Context of
Assessment This task will be performed in real time environment.

2. List of tools and equipment required(for five candidates)

S. No Items Quantity
1 PCs with networking 5
2 Internet connections 5
3 MS-Office For each PC
4 Nitro software 5
5 Printer 1
6 Scanner 1
7 External backup storage devices 5

3. List of consumable items required(for five candidates)

S. No Items Quantity
1 A4 size pages As per requirement

Manage Information System © NAVTTC November2015 Page 7 of 8

 Annexure-1

Scan and place picture

given in annexure-2

In the twenty-first century, all activities are through the internet and the social networking sites have taken up so much that now, we just
cannot be away from them. With plenty number of social networking sites, connecting to friends and family who are very far away from uses
made so simple and easy that is just feels that we are talking over a cup of coffee.

Social networking sites not only enable us to stay in contact with friends and families, but also help ones to expand their horizon by
getting in touch with people of similar tastes, likes, interests, ideas irrespective of their caste, creed or distance. The most commonly used
social networking sites are Facebook, Twitter, Google Plus, Flickr and so on. With so many social networking sites, one gets to meet groups
of people that are with similar thoughts and likes. One could also express their views on public matters on such platforms. Apart from
connecting with people, job openings, business expansions, online business are all possible with the help of social networking sites. There
are specific sites especially for jobs alone, or for business marketing alone, which makes transactions much more easier and faster.

However, along with the advantages also comes the package of disadvantages. Social networking sites have been used in the wrong
manner with false identities to spread false and abusive messages. Lot of valuable time gets lost, when people spend more time to social
networking sites when at work. There have been situations where people get addicted to social networking sites and have led to depression
viewing others profiles. The impact of social media is too high that one could get affected either in the right manner or in the wrong manner.

Social networking sites have emerged as a powerful resource for effective communication, interaction and connecting people across the
globe for personal and official needs, there by letting one another grow and develop and extend more than they could in every possible
manner. With the advancing of technology, communication has also advanced and helps one to grow in all aspects of life.

Annexure-2

Manage Information System © NAVTTC November2015 Page 8 of 8

 A SS E S SM E NT
MAT E RI AL

EVIDENCE
GUIDE
Qualification COMPUTER OPERATOR
Computer Operator
Qualification Code:
Level: 2
Credit: 80
Version: 1

CONTENTS 1. Assessment Summary and Record

2. Candidate Assessment
3. Assessor Judgment Guide
4. List of required tools/equipment, material and context of assessment

ASSESSMENT AND Competent  Not Yet Competent 

ASSESSOR
DETAILS
Assessment  Re-Assessment 
Assessor’s Name Assessor’s Code

Assessor’s Signature Date

DD MM YYYY

CANDIDATE Candidate’s Name

DETAILS F i r s t N am e L a s t N am e

Father’s Name

Institute Name and District

CNIC/BFORM #

Registration Number issued by

Assessment Body

Gender Male Female Transgender 

Candidate's Consent I agree to the time and date of the assessment and am aware of the requirements
of the assessment. I fully understand my rights of appeal.
Candidate’s Signature

ASSESSMENT
You can use this coversheet as an Assessment Results Summary Form. Simply post a photocopy of this completed
RESULTS coversheet to NAVTTC
SUMMARY FORM
NAVTTC OFFICE
1. DATE 2. DATE E NTERE D INTO
ONLY FORM DATABASE:
RECEIVED: DD MM YYYY DD MM YYYY

Integrated_Computer Operator © NAVTTC November 2015 Page 1 of 13

 1 ASSESSMENT SUMMARY & RECORD

ACTIVITY METHOD DESIRED OUTCOMES RESULT

OBSERVATION

COMPETENT
COMPETENT
PORTFOLIO
NATURE OF DESIRED OUTCOMES FOR SUCCESSFUL ASSESSMENT OF
WRITTEN

NOT YET
ACTIVITY QUALIFICATION: COMPUTER OPERATOR
ORAL

 Use the basic techniques of operating the computer

Practical Skill  Work proficiently in MS-Office
Demonstration   Prepare the In Page documents
 Use email and Internet

 Answer all questions your assessor may have during the

Knowledge
Assessment   practical assessment.

Other
 N/A
Requirements

Integrated_Computer Operator © NAVTTC November 2015 Page 2 of 13

 2 CANDIDATE ASSESSMENT

Candidate's Name………………………………………………......Father’s Name …………………………………………………………………..

ALL WORK ASSESSED IN THIS COMPETENCY STANDARD MUST BE YOUR OWN WORK.

GUIDANCE TO CANDIDATE
To meet this standard you are required to complete the following tasks within three hours timeframe:

 Prepare a computer system by installing MS-Office suite in drive D:/ and In Page software in drive E:/
 Create a computer assignment given in Annexure-1

Important Note: The following general performance criteria will be followed and performed in all the tasks (where applicable) by the
candidate in order to meet this standard.

 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe

ACTIVITIES CANDIDATE RESPONSE

1. Complete During a practical assessment, under observation by an assessor, I will correctly:

practical task
of ‘Computer  Prepare a computer system by installing MS-Office suite in drive D:/ and In Page software in drive E:/
Operator’  Enter the product key from setup dialog box
under  Accept the terms of the agreement from setup dialog box
observation by  Choose the customize installation to install MS-Office in the drive D:/
an assessor  Select drive D:/ from installation dialog box
 Run the setup file of In Page software
 Select the drive E:/ to install the In Page software
 Create a computer assignment given in Annexure-1
 Create a word document Annexure-1 (Page-2) as per instructions
 Apply font style and size as designed in the Annexure-1 (Page-2)
 Apply font style and size for heading as designed in the Annexure-1 (Page-2)
 Apply the page margins as designed in the Annexure-1 (Page-2)
 Apply the Word Art as designed in the Annexure-1 (Page-2)
 Apply the Drop Cap as per design in the Annexure-1 (Page-2)
 Insert columns as per design in the Annexure-1 (Page-2)
 Apply the alignment according to the design in the Annexure-1 (Page-2)
 Apply the line between columns as per design in the Annexure-1 (Page-2)
 Apply the numbering as per design in the Annexure-1 (Page-2)
 Apply the colours as per design in the Annexure-1 (Page-2)
 Create an In Page file Annexure-1 (Page-3) as per instructions
 Apply the same font style and size as designed in the Annexure-1 (Page-3)
 Apply the same font style and size for heading as designed in the Annexure-1 (Page-3)
 Apply baseline shift as designed in the Annexure-1 (Page-3)
 Apply character spacing as designed in the Annexure-1 (Page-3)
 Apply the borders style as designed in the Annexure-1 (Page-3)
 Apply the rotation on text boxes as per design in the Annexure-1 (Page-3)
 Insert the table as per design in the Annexure-1 (Page-3)
 Apply the alignment according to the design in the Annexure-1 (Page-3)
 Insert picture in the table as per design in the Annexure-1 (Page-3)
 Create an Excel sheet Annexure-1 (Page-4) as per instructions
 Apply the same column and row size as per design in the Annexure-1 (Page-4)

Integrated_Computer Operator © NAVTTC November 2015 Page 3 of 13

  Apply the same font style and size as per design in the Annexure-1 (Page-4)
 Apply the same alignment for the cell values as per design in the Annexure-1 (Page-4)
 Apply the borders as per design in the Annexure-1 (Page-4)
 Apply the shading as per design in the Annexure-1 (Page-4)
 Apply the function to find marks obtained as per design in the Annexure-1 (Page-4)
 Apply the function to find percentage as per design in the Annexure-1 (Page-4)
 Apply the function to find status as pass or fail as per design in the Annexure-1 (Page-4)
 Apply the function to calculate grades as per given criteria in the design in the Annexure-1
(Page-4)
 Apply the function to give remarks as per given criteria in the Annexure-1 (Page-4)
 Design the line chart as per design in the Annexure-1 (Page-4)
 Apply the function to find maximum marks as per design in the Annexure-1 (Page-4)
 Apply the function to find minimum marks as per design in the Annexure-1 (Page-4)
 Apply colours to maximum and minimum marks as per design in the Annexure-1 (Page-4)
 Insert title slide as per given instructions on Annexure-1 (Page-1)
 Insert the second slide as per given instructions in Annexure-1 (Page-1)
 Insert the third slide as per given instructions in Annexure-1 (Page-1)
 Apply slide transitions on each slide as per given instructions in Annexure-1 (Page-1)
 Apply animations on each object of the slides as per given instructions in Annexure-1 (Page-1)
 Link the Word document in the presentation as per given instructions in Annexure-1 (Page-1)
 Save the documents as per given instructions in Annexure-1 (Page-1)
 Send an email as per given instructions in Annexure-1 (Page-1)
 Create a hardcopy of each document as per given instructions in Annexure-1 (Page-1)
 General performance criteria:
 Follow health and safety procedure as per the requirements of given task
 Prepare work station as per the requirements of task
 Select tools/ equipment as per the requirements of task
 Report to supervisor in case of any contingency after taking necessary actions
 Complete the work by following sequence of operations
 Perform task(s) within standard timeframe
2. Answer any My answers to questions are correct and demonstrate my understanding of the topics and their application.
questions your
assessor may
have during
the practical
assessment

Integrated_Computer Operator © NAVTTC November 2015 Page 4 of 13

 3 ASSESSOR JUDGEMENT GUIDE
Candidate's Name ………………………………………………….Father's Name.……………………………………………………..

INSTRUCTIONS This section contains minimum evidence requirements. Oral questioning may be used to clarify
FOR ASSESSOR candidate understanding of the topic and its application .

ASSESSOR
ACTIVITIES MINIMUM EVIDENCE REQUIRED YES NO
COMMENTS
1. Complete practical During a practical assessment, under observation by an assessor, the
task of ‘Computer candidate correctly carried out the following tasks:
Operator’ under
observation by an
assessor
Prepare a computer Entered the product key from setup dialog box
system by installing MS-
Office suite in drive D:/ Accepted the terms of the agreement from setup dialog box
and In Page software in
drive E:/ Chose the customize installation to install MS-Office in the drive D:/

Selected drive D:/ from installation dialog box

Ran the setup file of In Page software

Selected the drive E:/ to install the In Page software

Create a computer Created a word document Annexure-1 (Page-2) as per instructions

assignment given in
Annexure-1 Applied font style and size as designed in the Annexure-1 (Page-2)

Applied font style and size for heading as designed in the Annexure-1
(Page-2)
Applied the page margins as designed in the Annexure-1 (Page-2)

Applied the Word Art as designed in the Annexure-1 (Page-2)

Applied the Drop Cap as per design in the Annexure-1 (Page-2)

Inserted columns as per design in the Annexure-1 (Page-2)

Applied the alignment according to the design in the Annexure-1 (Page-

2)
Applied the line between columns as per design in the Annexure-1
(Page-2)
Applied the numbering as per design in the Annexure-1 (Page-2)

Applied the colours as per design in the Annexure-1 (Page-2)

Created an In Page file Annexure-1 (Page-3) as per instructions

Applied the same font style and size as designed in the Annexure-1
(Page-3)
Applied the same font style and size for heading as designed in the
Annexure-1 (Page-3)
Applied baseline shift as designed in the Annexure-1 (Page-3)

Applied character spacing as designed in the Annexure-1 (Page-3)

Applied the borders style as designed in the Annexure-1 (Page-3)

Integrated_Computer Operator © NAVTTC November 2015 Page 5 of 13

 Applied the rotation on text boxes as per design in the Annexure-1
(Page-3)
Inserted the table as per design in the Annexure-1 (Page-3)

Applied the alignment according to the design in the Annexure-1 (Page-

3)
Inserted picture in the table as per design in the Annexure-1 (Page-3)

Created an Excel sheet Annexure-1 (Page-4) as per instructions

Applied the same column and row size as per design in the Annexure-1
(Page-4)
Applied the same font style and size as per design in the Annexure-1
(Page-4)
Applied the same alignment for the cell values as per design in the
Annexure-1 (Page-4)
Applied the borders as per design in the Annexure-1 (Page-4)

Applied the shading as per design in the Annexure-1 (Page-4)

Applied the function to find marks obtained as per design in the

Annexure-1 (Page-4)
Applied the function to find percentage as per design in the Annexure-1
(Page-4)
Applied the function to find status as pass or fail as per design in the
Annexure-1 (Page-4)
Applied the function to calculate grades as per given criteria in the
design in the Annexure-1 (Page-4)
Applied the function to give remarks as per given criteria in the
Annexure-1 (Page-4)
Designed the line chart as per design in the Annexure-1 (Page-4)

Applied the function to find maximum marks as per design in the

Annexure-1 (Page-4)
Applied the function to find minimum marks as per design in the
Annexure-1 (Page-4)
Applied colours to maximum and minimum marks as per design in the
Annexure-1 (Page-4)
Inserted title slide as per given instructions on Annexure-1 (Page-1)

Inserted the second slide as per given instructions in Annexure-1

(Page-1)
Inserted the third slide as per given instructions in Annexure-1 (Page-1)

Applied slide transitions on each slide as per given instructions in

Annexure-1 (Page-1)
Applied animations on each object of the slides as per given instructions
in Annexure-1 (Page-1)
Linked the Word document in the presentation as per given instructions
in Annexure-1 (Page-1)
Saved the documents as per given instructions in Annexure-1 (Page-1)

Sent an email as per given instructions in Annexure-1 (Page-1)

Created a hardcopy of each document as per given instructions in

Annexure-1 (Page-1)
General performance Followed health and safety procedure as per the requirements of given
criteria task
Prepared work station as per the requirements of task

Selected tools/ equipment as per the requirements of task

Reported to supervisor in case of any contingency after taking

necessary actions

Integrated_Computer Operator © NAVTTC November 2015 Page 6 of 13

 Completed the work by following sequence of operations

Performed task(s) within standard timeframe

2. Answer any Candidate’s answers to questions are correct and demonstrate

questions the understanding of the topics and their application.
assessor may have
during the practical Assessor to document below all questions asked and candidate
assessment answers. Use extra sheets if required and attach.

Integrated_Computer Operator © NAVTTC November 2015 Page 7 of 13

 LIST OF TOOLS, EQUIPMENT, MATERIAL AND
4 CONTEXT OF ASSESSMENT
This section contains information regarding;
INSTRUCTIONS  Context of the assessment
 List of required tools and equipment.
 List of consumable items required during the service
1. Context of
Assessment This task will be performed in real time environment.

2. List of tools and equipment required(for five candidates)

S. No Items Quantity
1 Laptops: Latest Processor with major minimum features as below: 1
Quad Core 32/64 Bit Processor (3.06 GHz or Higher, 4MB 4- Core/ 8- Threads, Turbo up to
3.46 GHz) or Higher Network Card
Integrated Gigabit Ethernet (10/100/1000); RAM: 8 GB Dual Channel DDR3, 1333 MHz SDRAM
Memory expandable up to 8 GB
Cache: L3 Smart 8 MB Cache speed 2.3 MHz or Higher 1TB HDD, Wi-Fi with licensed Operating
System and Antivirus.
2 File server for LAN. 1
Xeon Latest 64 bit processor or Higher with PCI Express Video Card 4GB VRAM, 8 GB RAM, 22" TFT,
Keyboard, Mouse, DVD OR BLU-RAY writer with latest license of OS - Server Edition, Internet, Antivirus
- Server Edition & UPS for Power Back up.
3 LAB should have structured cabling 1
4 Workstation/Nodes (computers) 5
Latest Processor, HDD, Monitor, DVD Writer, Keyboard/Internet, USB Optical Mouse, USB
Keyboard with latest license of OS and
Antivirus – Professional/Ultimate Edition
5 Workstation for Multimedia i700 (i7) PROCESSOR or Quad core or Higher, 8 GB RAM, 1 Terabyte 1
HDD, 22" TFT Monitor101, DVD OR
BLU-RAY Writer, Keyboard/Internet, USB Optical Mouse, USB Keyboard with latest license of
OS with Antivirus -,
Professional/Ultimate Edition
6 24 Port switch with wireless connectivity 1
7 RJ 45 Connector 1
8 Internet or Intranet Connectivity 1
9 On-Line UPS 1
10 Printer 1
11 Scanner 1
12 Web Cam (digital camera) 20
13 DVD or BLU-RAY writers 5
14 Pen-drive 20
15 External Hard Disks 5
16 DSL Wireless Router 1
17 Wireless Router 1
18 Wireless LAN Cards 6
19 LCD Projector 1
20 Computer lab with Multimedia Projector 1
21 Class room with Multimedia Projector 1
22 Tool box 5 sets
23 USB flash drives 5

Integrated_Computer Operator © NAVTTC November 2015 Page 8 of 13

3. List of consumable items required(for five candidates)
S. No Items Quantity
1 A4 size pages As per requirement

Integrated_Computer Operator © NAVTTC November 2015 Page 9 of 13

 Annexure-1 (page 1)

INSTRUCTIONS:

o Create the Annexure-A(Pg-2) in MS Word as designed in a new document on page-1, using:

 Font Style = Calibri, size = 11 for normal text,
 Font size = 14 Bold for Heading
 Page margins = 1.25” (Left & Right)
 Page margins = 0.75” (Top & Bottom)
o Design Annexure-A(Pg-3) using In Page software, and insert into Word document as page-2
when completed
o In Excel, create Annexure-A(Pg-4) worksheet as per given instructions and export into
Word document on 3rd page
o In PowerPoint, create a presentation of at least 3 slides including :
 1st = A Title slide having Introduction of yourself
 2nd = Type the course contents of “Computer Course” in separate text
boxes
 3rd = Take the Excel sheet data and make a chart or graph of the data
 Applied different slide transitions on each slide
 Applied different animations on each object of the slides
 Link the word document you just created in the presentation to open
during presentation
o Save all documents into one folder in drive E: using naming protocol:
yourname_assessment title.
o Email the complete Folder having all documents to your Assessor
o Print a hard copy of each.

Integrated_Computer Operator © NAVTTC November 2015 Page 10 of 13

 Annexure-1 (page 2)

Decision is a choice made between alternative courses of action in a situation of uncertainty.

D
ecision making can be regarded as the mental process resulting is the selection of a course of action among several
alternative scenarios. Every decision making process produces a final choice. The output can be an action or an opinion of
choice.
Decision Making Process:
Following 8 steps will add structure and simplicity to the Decision making process.
1. Recognize and identify the problem: 5. Select the best alternative: Look at the
Decisions are response to situations or list drawn up in point 4 and choose the
problems that need addressing. best solution for the situation.
Therefore is important to have a clear 6. Execute the best choice: Sometimes the
definition of what needs addressing hardest part of making a decision is
befor4e attempting to go further in the taking action. The best decisions are
decision making process. ones that deliver strong action.
2. Consider the nature of the problem 7. Follow Up and communication: A
that you are trying to resolve: What is good decision needs to be followed
the type issue, problem, or situation you throughout its process and constant
need to address? Is it problematic in communication made with those
terms of creating an awkward situation involved.
between individuals, is it needed to 8. Feedback: This determines the overall
success of and reaction to the decision.
change direction of a business? Why
does the problem need a decision? What
are the results you are hoping to achieve
by this decision?
3. Analyze or research the problem: it is
important to gather all the information
involved in the problem or question, so
that informed choices can be made.
4. Develop a list of possible solution: List
the possible decisions that could be
made, and what their consequences
would be.

8-Integrated-COMPUTER OPERATOR_V1 © NAVTTC 2015 Page 11 of 13

 Annexure-1 (page 3)

Electronic Marketing © NAVTTC November2015 Page 12 of 13

 Annexure-1 (page 4)

Instructions:
1. Design the worksheet given below and Find Obtained Marks
2. Calculate Percentage, Total marks=550
3. Show the status as Pass or Fail of each student, where Pass>=50
4. Assign grades if students status is pass, as per the criteria given below:
a. A+ >= 90 A >= 80 B >= 65 C >= 50 and F below 50
5. Give Remarks according to grades of each students as follows
a. A+ = Excellent, A = Very Good, B = Good, C = Average
6. Draw a line graph of column Student Vs English
7. Show Students names who got maximum and minimum marks at bottom in Royal Blue and Red
Colors respectively
RESULT SHEET

R. Maths Pak Obtained %-

No. Student Stats English
Studies Marks age Status Grade Remarks
Name
A B A B
100 100 100 100 100 50 550 100

85 88 85 90 91 46 485 88.18 Pass B Very Good

1 Hashir

66 70 72 75 78 42
2 Abdullah

45 46 44 48 62 26
3 Shahbaz

75 78 73 74 72 36
4 Zeshan

62 56 60 58 60 32
5 Shahzaib

35 36 25 28 36 28
6 Rafay

70 68 67 68 69 36
7 Husnain

55 54 52 48 59 37
8 Akram

90 96 96 95 94 50
9 Kashif

10 Tahir 78 86 85 78 82 46

Student Name got Max. Marks

Student Name got Min. Marks

Electronic Marketing © NAVTTC November2015 Page 13 of 13