Ku Muhammad Zul Aiman bin Ku Mohd Nabil
Phone: +60 135883376 · Email: [email protected] · LinkedIn: Ku Aiman
Batu Pahat, Johor, Malaysia
OBJECTIVE
Computer system and networking graduate with programming experience. Passionate about technologies
like data science, Artificial Intelligent, and developing solutions through web and cloud applications. Also
passionate about computer hardware and software. Providing exceptional customer service. Eager to apply
technical skills and background to benefit customers and help companies innovate.
PROFESSIONAL EXPERIENCE
Cameraman / videographer 2020 - 2021
Captured high-quality video footage using professional grade cameras. Ensured proper lighting,
framing, focus and camera movement to meet director's creative vision.
Edited video content using Adobe Premiere Pro software. Synchronized audio and visual elements.
Trimmed clips, applied transitions, implemented visual effects. Enhanced color, contrast and audio for
professional polished final product.
Created posters using Adobe Photoshop. Formatted text, manipulated images, and used Photoshop
tools to edit graphics for marketing and promotional materials
Globalts Technology System (HP) 2023
Customer Engineer
Served as a customer engineer for HP, responsible for maintaining HP products under warranty including
monitors, laptops, and printers. Performed both hardware and software maintenance to resolve technical
issues. Diagnosed problems through testing components and troubleshooting installations and
configurations. Replaced defective parts and upgraded software to keep systems functioning optimally.
Communicated effectively with customers to understand issues and provide solutions, delivering
exceptional service.
Diagnosed hardware and software issues in computers, laptops and peripherals to determine defective
components and needed upgrades. Utilized diagnostic tools and technical knowledge to isolate
problems.
Replaced defective laptop and desktop components such as motherboards, RAM, CPUs, hard drives,
batteries, screens, keyboards. Disassembled devices, removed old parts, installed replacements.
Received positive feedback for friendliness, product knowledge, and resolving customer problems
effectively. Able to explain technical concepts clearly to clients while setting expectations. Calmly
handled difficult situations by listening to customer concerns and validating frustrations.
EDUCATION
Kolej Poly-Tech Mara Alor Setar 2021 - 2023
Diploma in Computer System and Networking CGPA: 3.68
SMK Tengku Suleiman 2016 - 2019
Sijil Pelajaran Malaysia (SPM)
Maahad Attarbiyah Al-Islamiyah 2013 - 2015
Pentaksiran Tingkatan Tiga (PT3)
SKILLS
Programming
Python, C++, Java, HTML, CSS, JavaScript
Data Analytics
MySQL (Database), Power BI (Visualization)
Cloud Computing
Azure
Documentation
Word, PowerPoint, Excel
Editing Software
Photoshop, Lightroom, Premiere Pro, After Effect, Canva, VSCO, Capcut
Technical
Computer Hardware
LANGUAGE
Malay English Japanese
Reading : Advanced Reading : Intermediate Reading : Beginner
Writing : Advanced Writing : Intermediate Writing : Beginner
Speaking : Advanced Speaking : Intermediate Speaking : Intermediate
TRAINING AND CERTIFICATION
Certificate Participation in CCNAv7
Microsoft Certified: Azure AI Fundamentals (AI-900) and AI Engineer Associate (AI-102)
AI and Machine Learning Competence Programme for Industry 4.0 by Yayasan Peneraju Pendidikan
Bumiputera and KISMEC Sungai Petani
EXTRA CURRICULUM
Dean's Award November 2022
Dean's Award November 2021
Dean's Award July 2021
Responsible in Program Jalinan Kolaboratif Dua Institusi at Sekolah Kebangsaan Paya Kemunting 2023
Responsible in Program Gerbang Pra Siswa Kedah-Perlis 3.0 at UITM Merbok 2018
Responsible in Program Gerbang Pra Siswa Perlis 4.0 at UITM Arau 2019
Program Career Grooming with PERKESO 2023
PROJECTS
E-Commerce System: Online Store
Built e-commerce website using MySQL, Python, and JavaScript. Created database to store product
listings, user data, and order history. Engineered front-end site for smooth customer experience
including browse, search, and checkout functionalities. Developed back-end to handle transaction
processing, inventory management, and interface with payment gateways. Implemented admin content
management system for non-technical users to update catalogs and view sales reports.
REFERENCE
Khaironnisa binti Razak
Phone: +6019 - 5119669 · Email: [email protected]
