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Nonconformity & Corrective Action Process

This document outlines a corrective action process map for addressing nonconformities. The process involves initiating a corrective action if there is a severe, continuous, repetitive problem, difficulty detecting issues, customer requests, or design and manufacturing issues. It then defines the problem, establishes a problem solving team, updates logs, determines if containment is needed, performs root cause analysis, determines and implements corrective actions, and verifies the effectiveness of the solution.

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Ahmed Ezzat
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160 views1 page

Nonconformity & Corrective Action Process

This document outlines a corrective action process map for addressing nonconformities. The process involves initiating a corrective action if there is a severe, continuous, repetitive problem, difficulty detecting issues, customer requests, or design and manufacturing issues. It then defines the problem, establishes a problem solving team, updates logs, determines if containment is needed, performs root cause analysis, determines and implements corrective actions, and verifies the effectiveness of the solution.

Uploaded by

Ahmed Ezzat
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Quality Procedure Double click here to

insert your organization’s


10.2 Nonconformity & Corrective Action name or logo.

1.8 Corrective Action Process Map


Corrective Action Process Criteria
Severe and continuous and/or repetitive problems to one part or similar operations and processes, difficult to
detect, by Customer request, a design issue, or is a manufacturing/processing issue.

YES
Initiate Corrective Define the Problem
Action?

NO
Establish Problem Solving
Team
Update CAR & SCAR Log

NO YES
Need Containment Implement Containment
Action
Action?

Verify Effectiveness

Undertake Root-cause
Analysis

Determine Permanent
Corrective Actions

Implement Corrective
Actions NO

Was Solution
Verify Effectiveness
Effective

YES
Corrective Action Closed

Document Ref. Page 18 of 18

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