Qualification Pack

Web Developer
QP Code: SSC/Q0503

Version: 3.0

NSQF Level: 4

IT-ITeS SSC NASSCOM || NASSCOM Plot No - 7, 8, 9 & 10, 3rd Floor, Sector 126
Noida Uttar Pradesh - 201303 || email:[email protected]

NSQC Approved || IT-ITeS SSC NASSCOM 1

 Qualification Pack

Contents
SSC/Q0503: Web Developer ................................................................................................................. 3
Brief Job Description ...................................................................................................................... 3
Applicable National Occupational Standards (NOS) ............................................................................. 3
Compulsory NOS ........................................................................................................................... 3
Qualification Pack (QP) Parameters .............................................................................................. 3
SSC/N0501: Contribute to the design of software products and applications ...................................... 5
SSC/N0503: Develop media content and graphic designs for software products and applications ...... 9
SSC/N9014: Maintain an inclusive, environmentally sustainable workplace ...................................... 13
DGT/VSQ/N0102: Employability Skills (60 Hours) ............................................................................... 17
Assessment Guidelines and Weightage ............................................................................................. 24
Assessment Guidelines ............................................................................................................... 24
Assessment Weightage ............................................................................................................... 25
Acronyms ........................................................................................................................................... 26
Glossary ............................................................................................................................................. 27

NSQC Approved || IT-ITeS SSC NASSCOM 2

 Qualification Pack

SSC/Q0503: Web Developer

Brief Job Description

Individuals at this job are responsible for designing and maintaining web-based applications that include
static and dynamic content. This includes the design, layout and coding of a website. They may work
standalone or along with application/functional developers as part of the overall solution that includes a
web based component.

Personal Attributes

This job may require the individual to work independently or in teams. The individual should be result
oriented. The individual should also be able to demonstrate skills for communication, creative and logical
thinking.

Applicable National Occupational Standards (NOS)

Compulsory NOS:

1. SSC/N0501: Contribute to the design of software products and applications

2. SSC/N0503: Develop media content and graphic designs for software products and applications

3. SSC/N9014: Maintain an inclusive, environmentally sustainable workplace

4. DGT/VSQ/N0102: Employability Skills (60 Hours)

Qualification Pack (QP) Parameters

Sector IT-ITeS

Sub-Sector IT Services

Occupation Software Development

Country India

NSQF Level 4

Credits 13

Aligned to NCO/ISCO/ISIC Code NCO-2015/ 2513.0101

NSQC Approved || IT-ITeS SSC NASSCOM 3

 Qualification Pack

11th Class
OR
Minimum Educational Qualification &
10th Class (1-Yr NTC/NAC/CITS)
Experience
OR
Certificate-NSQF (Level 3 STT)

Minimum Level of Education for Training in

10th Class
School

Relevant animation and graphics courses/

Pre-Requisite License or Training
certifications/ trainings

Minimum Job Entry Age 16 Years

Last Reviewed On NA

Next Review Date 17/11/2025

NSQC Approval Date 17/11/2022

Version 3.0

Reference code on NQR 2022/ITES/ITSSC/06838

NQR Version 3.0

NSQC Approved || IT-ITeS SSC NASSCOM 4

 Qualification Pack

SSC/N0501: Contribute to the design of software products and

applications

Description

This unit is about contributing to the design of software products and applications where both the business
impact and technical complexity are low.

Scope

The scope covers the following :

Functional and non-functional software requirements

Selection of technical solution of software related issues and backing rationales through
proper usage of High Level Design (HLD)
Seek guidance and advice from peers or supervisors

Elements and Performance Criteria

To be competent, the user/individual on the job must be able to:

PC1. understand Business Requirements Specification (BRS)/User Requirements Specification
(URS), and Software Requirements Specification (SRS) with appropriate people
PC2. check the understanding of High Level Design (HLD) concept with appropriate people
PC3. design basic programming structures to implement functionality in line with requirements
defined in BRS/URS, SRS and HLD
PC4. review the designs with industry experts
PC5. analyze inputs from superiors to identify, resolve and record design defects and inform future
designs
PC6. document the details of designs using standard templates and tools
PC7. comply with organizational policies, procedures and guidelines when contributing to the
design of software products and applications

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. standard operating procedures of the organization's policies, procedures and guidelines for
creating documents for knowledge sharing
KU2. how to access and update organization's knowledge base
KU3. the purpose and scope of the work to be carried out and the importance of keeping within
these boundaries
KU4. the importance of receiving, collating, analyzing and implementing feedback on the work
output
KU5. standard templates and tools available and how to use these to document the designs
KU6. the approval process for designs of software products and applications

NSQC Approved || IT-ITeS SSC NASSCOM 5

 Qualification Pack

KU7. how to design basic program structures, software products and software applications
KU8. different sources of information to help design software products and specifications
KU9. common design defects and how to resolve these
KU10. current practice in the infrastructure design of software products and applications
KU11. the range of activities involved in designing different software products and applications
KU12. how to test new products and applications are fit for purpose
KU13. implications new products and applications may have on business processes and business
infrastructure

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. produce work output in prescribed format with accurate details

GS2. listen actively and communicate with others orally and in writing
GS3. seek inputs and suggestions from line managers
GS4. get familiarized with current changes in procedures and practices in the role
GS5. draw a conclusive plan to complete the tasks within given deadlines
GS6. work in a customer facing environment with peers to build and maintain positive and effective
relationships with customers to meet their requirements
GS7. apply problem-solving approaches in different situation
GS8. configure data and disseminate relevant information and constructive opinions, applying
balanced judgments to different situations
GS9. practice utilizing information technology efficiently to insert or extract data accurately

NSQC Approved || IT-ITeS SSC NASSCOM 6

 Qualification Pack

Assessment Criteria

Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

40 60 - -

PC1. understand Business Requirements

Specification (BRS)/User Requirements
10 - - -
Specification (URS), and Software Requirements
Specification (SRS) with appropriate people

PC2. check the understanding of High Level

5 - - -
Design (HLD) concept with appropriate people

PC3. design basic programming structures to

implement functionality in line with - 40 - -
requirements defined in BRS/URS, SRS and HLD

PC4. review the designs with industry experts 10 - - -

PC5. analyze inputs from superiors to identify,

resolve and record design defects and inform 15 - - -
future designs

PC6. document the details of designs using

- 10 - -
standard templates and tools

PC7. comply with organizational policies,

procedures and guidelines when contributing to
- 10 - -
the design of software products and
applications

NOS Total 40 60 - -

NSQC Approved || IT-ITeS SSC NASSCOM 7

 Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code SSC/N0501

NOS Name Contribute to the design of software products and applications

Sector IT-ITeS

Sub-Sector IT Services

Occupation Application Development

NSQF Level 4

Credits 3

Version 2.0

Last Reviewed Date 27/01/2022

Next Review Date 17/11/2025

NSQC Clearance Date 17/11/2022

NSQC Approved || IT-ITeS SSC NASSCOM 8

 Qualification Pack

SSC/N0503: Develop media content and graphic designs for software

products and applications

Description

This unit is about developing media content and producing graphic designs to enhance to usability of
software products and applications where their business impact and technical complexity is low.

Scope

The scope covers the following :

Basic requirements to prepare High Level Design (HLD)

Checklists for coding standards of programming structure
Communicate with peers and supervisor to complete project

Elements and Performance Criteria

To be competent, the user/individual on the job must be able to:

PC1. verify Business Requirements Specification (BRS), Software Requirements Specification (SRS),
High Level Design (HLD) and Low Level Design (LLD)
PC2. access reusable components, media and graphical packages and tools from the organization’s
knowledge base
PC3. convert requirements into media content and graphic designs, leveraging reusable
components where available
PC4. review media content and graphic designs with superiors and analyze their feedback
PC5. record any defects and corrective actions taken to inform future work
PC6. rework on media content and graphic designs, incorporating feedback
PC7. submit media content and graphic designs for approval to supervisor
PC8. update the organization’s knowledge base with the experiences of the media content and
graphic designs developed
PC9. comply with organizational policies, procedures and guidelines when developing media
content and graphic designs developed

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. the scope of work to be executed and the importance of keeping within the level of own
competency and authority
KU2. standard templates and tools available and how to use these to document media content
and graphic designs
KU3. how to analyze and use feedback to improve media content and graphic designs
KU4. who may need to be involved to provide feedback on the media content and graphic designs
KU5. organization's approval process for media content and graphic designs

NSQC Approved || IT-ITeS SSC NASSCOM 9

 Qualification Pack

KU6. the process for converting design specifications into media content and graphic designs
KU7. current practice in developing media content and graphic designs
KU8. how recording corrective actions for problems and defects can improve future designs
KU9. how to create, review and execute media content and graphic designs
KU10. how to determine whether components are suitable for re-use
KU11. different types of problems and defects that may occur during media content development
and designing and how these may be resolved
KU12. how to test media content and graphic designs are fit for purpose
KU13. different sources of information for help to develop media content and graphic designs

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. complete work output writing the details accurately

GS2. follow instructions, guidelines, procedures, rules and service level agreements
GS3. seek clarification and advice from line manager or supervisor
GS4. practice active listening and verbally communicate information
GS5. follow the process of rule-based decision-making
GS6. check if decisions need to be referred to, or ratified by, line managers
GS7. allocate tasks wisely to meet targets and deadlines
GS8. work efficiently with colleagues in a customer-centric environment to cater to customer
requirement
GS9. analyze data and refer anomalies to provide accurate reports to the supervisor
GS10. apply competency skills to solve problems in different situations
GS11. pass relevant information and constructive opinions to colleagues post data configuration,
applying balanced judgments to various situations
GS12. follow quality assurance standards and produce error-free works
GS13. work independently and collaboratively
GS14. use information technology to browse the internet

NSQC Approved || IT-ITeS SSC NASSCOM 10

 Qualification Pack

Assessment Criteria

Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

20 80 - -

PC1. verify Business Requirements Specification

(BRS), Software Requirements Specification
10 - - -
(SRS), High Level Design (HLD) and Low Level
Design (LLD)

PC2. access reusable components, media and

graphical packages and tools from the - 10 - -
organization’s knowledge base

PC3. convert requirements into media content

and graphic designs, leveraging reusable - 20 - -
components where available

PC4. review media content and graphic designs

5 5 - -
with superiors and analyze their feedback

PC5. record any defects and corrective actions

- 10 - -
taken to inform future work

PC6. rework on media content and graphic

5 5 - -
designs, incorporating feedback

PC7. submit media content and graphic designs

- 10 - -
for approval to supervisor

PC8. update the organization’s knowledge base

with the experiences of the media content and - 10 - -
graphic designs developed

PC9. comply with organizational policies,

procedures and guidelines when developing - 10 - -
media content and graphic designs developed

NOS Total 20 80 - -

NSQC Approved || IT-ITeS SSC NASSCOM 11

 Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code SSC/N0503

Develop media content and graphic designs for software products and
NOS Name
applications

Sector IT-ITeS

Sub-Sector IT Services

Occupation Application Development

NSQF Level 4

Credits 5

Version 2.0

Last Reviewed Date 27/01/2022

Next Review Date 19/07/2023

NSQC Clearance Date 20/01/2023

NSQC Approved || IT-ITeS SSC NASSCOM 12

 Qualification Pack

SSC/N9014: Maintain an inclusive, environmentally sustainable workplace

Description

The unit is about implementing and improving diversity equality and inclusion in a sustainable and
environment friendly workplace.

Scope

The scope covers the following :

Sustainable Practices
Respect diversity and strengthen practices to promote equity (equality)/inclusivity

Elements and Performance Criteria

Sustainable Practices
To be competent, the user/individual on the job must be able to:
PC1. optimize usage of electricity/energy, materials, and water in various asks / activities /
processes and plan the implementation of energy efficient systems in a phased manner
PC2. segregate recyclable, non-recyclable and hazardous waste generated for disposal or efficient
waste management
Respect diversity and strengthen practices to promote equity (equality)/inclusivity
To be competent, the user/individual on the job must be able to:
PC3. understand the diversity policy of the organization and use internal & external communication
to colleagues to improve
PC4. comply with PwD inclusive policies for an adaptable and equitable work environment
PC5. improve through specifically designed recruitment practices, PwD friendly infrastructure, job
roles, etc.
PC6. use and advocate for appropriate verbal/nonverbal communication, schemes and benefits of
PwD.

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. the organization's policies and procedures about gender inclusivity, equality and
sustainability while working with colleagues and your role and responsibilities in relation to
this
KU2. inclusive tools and practices of communication to acknowledge/validate, share and promote
the cause of gender parity at workplace. For example - supporting women with mentorship
programs, speaking out against discriminatory practices or harassment
KU3. the concept of gender, gender equality and gender discrimination, and all forms of gender
discrimination, violence and inequality, including the current and historical causes of gender
inequality in the workplace

NSQC Approved || IT-ITeS SSC NASSCOM 13

 Qualification Pack

KU4. how to maintain and provide a conducive work environment that is free from any
harassment. facilities and amenities to PwD to perform and excel in their role
KU5. organization's redressal mechanisms (like the POSH committee) to address harassment and
bias at the workplace, with awareness of prevalent legislations against bias and sexual
harassment
KU6. initiatives towards efficient use of natural resources and energy, reduction and prevention of
pollution and promoting waste avoidance and recycling measures in line with internationally
disseminated technologies and practices
KU7. all about various energy options including renewable and non-renewable with their
environmental impacts, health issues, usage, safety and energy security
KU8. implications that any non-compliance with electricity and energy may have on individuals
and the organization
KU9. the organization's electricity first aid emergency procedures
KU10. how to monitor, measure and report performance of environmental conservation
KU11. different types of electricity accidents, safety and security and how and when to report these
KU12. how to use the electricity/energy safety, accident reporting, emergency procedures and the
importance of these

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. read PwD instructions, guidelines, procedures, diversity policies/acts, rules and service level
agreements
GS2. be aware of one's own gender identity and gender role.and respectful of the gender
performances of others
GS3. organize team building or sensitization workshops to address gender biases, stereotypes and
potentially blind spots
GS4. clarify personal norms and values related to energy production and usage as well as to reflect
and evaluate their own energy usage in terms of efficiency and sufficiency
GS5. listen and communicate (oral) effectively and accurately on all PwD policies
GS6. apply balanced judgments in gender diversity situations
GS7. take action to reduce the carbon footprint of business activities and embed environmental
responsibility
GS8. calibration session with employees to discuss gender biases, stereotypes and potentially blind
spots

NSQC Approved || IT-ITeS SSC NASSCOM 14

 Qualification Pack

Assessment Criteria

Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

Sustainable Practices 10 30 - -

PC1. optimize usage of electricity/energy,

materials, and water in various asks / activities /
5 15 - -
processes and plan the implementation of energy
efficient systems in a phased manner

PC2. segregate recyclable, non-recyclable and

hazardous waste generated for disposal or 5 15 - -
efficient waste management

Respect diversity and strengthen practices to

10 50 - -
promote equity (equality)/inclusivity

PC3. understand the diversity policy of the

organization and use internal & external 5 10 - -
communication to colleagues to improve

PC4. comply with PwD inclusive policies for an

- 10 - -
adaptable and equitable work environment

PC5. improve through specifically designed

recruitment practices, PwD friendly - 20 - -
infrastructure, job roles, etc.

PC6. use and advocate for appropriate

verbal/nonverbal communication, schemes and 5 10 - -
benefits of PwD.

NOS Total 20 80 - -

NSQC Approved || IT-ITeS SSC NASSCOM 15

 Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code SSC/N9014

NOS Name Maintain an inclusive, environmentally sustainable workplace

Sector IT-ITeS

IT Services, Business Process Management, Engineering R&D, Software

Sub-Sector
Product Development, Future Skills

Occupation Generic,

NSQF Level 5

Credits 1

Version 1.0

Last Reviewed Date 27/01/2022

Next Review Date 28/04/2025

NSQC Clearance Date 28/04/2022

NSQC Approved || IT-ITeS SSC NASSCOM 16

 Qualification Pack

DGT/VSQ/N0102: Employability Skills (60 Hours)

Description

This unit is about employability skills, Constitutional values, becoming a professional in the 21st Century,
digital, financial, and legal literacy, diversity and Inclusion, English and communication skills, customer
service, entrepreneurship, and apprenticeship, getting ready for jobs and career development.

Scope

The scope covers the following :

Introduction to Employability Skills

Constitutional values - Citizenship
Becoming a Professional in the 21st Century
Basic English Skills
Career Development & Goal Setting
Communication Skills
Diversity & Inclusion
Financial and Legal Literacy
Essential Digital Skills
Entrepreneurship
Customer Service
Getting ready for Apprenticeship & Jobs

Elements and Performance Criteria

Introduction to Employability Skills

To be competent, the user/individual on the job must be able to:
PC1. identify employability skills required for jobs in various industries
PC2. identify and explore learning and employability portals
Constitutional values – Citizenship
To be competent, the user/individual on the job must be able to:
PC3. recognize the significance of constitutional values, including civic rights and duties,
citizenship, responsibility towards society etc. and personal values and ethics such as
honesty, integrity, caring and respecting others, etc.
PC4. follow environmentally sustainable practices
Becoming a Professional in the 21st Century
To be competent, the user/individual on the job must be able to:
PC5. recognize the significance of 21st Century Skills for employment
PC6. practice the 21st Century Skills such as Self-Awareness, Behaviour Skills, time management,
critical and adaptive thinking, problem-solving, creative thinking, social and cultural
awareness, emotional awareness, learning to learn for continuous learning etc. in personal
and professional life
Basic English Skills
To be competent, the user/individual on the job must be able to:

NSQC Approved || IT-ITeS SSC NASSCOM 17

 Qualification Pack

PC7. use basic English for everyday conversation in different contexts, in person and over the
telephone
PC8. read and understand routine information, notes, instructions, mails, letters etc. written in
English
PC9. write short messages, notes, letters, e-mails etc. in English
Career Development & Goal Setting
To be competent, the user/individual on the job must be able to:
PC10. understand the difference between job and career
PC11. prepare a career development plan with short- and long-term goals, based on aptitude
Communication Skills
To be competent, the user/individual on the job must be able to:
PC12. follow verbal and non-verbal communication etiquette and active listening techniques in
various settings
PC13. work collaboratively with others in a team
Diversity & Inclusion
To be competent, the user/individual on the job must be able to:
PC14. communicate and behave appropriately with all genders and PwD
PC15. escalate any issues related to sexual harassment at workplace according to POSH Act
Financial and Legal Literacy
To be competent, the user/individual on the job must be able to:
PC16. select financial institutions, products and services as per requirement
PC17. carry out offline and online financial transactions, safely and securely
PC18. identify common components of salary and compute income, expenses, taxes, investments
etc
PC19. identify relevant rights and laws and use legal aids to fight against legal exploitation
Essential Digital Skills
To be competent, the user/individual on the job must be able to:
PC20. operate digital devices and carry out basic internet operations securely and safely
PC21. use e- mail and social media platforms and virtual collaboration tools to work effectively
PC22. use basic features of word processor, spreadsheets, and presentations
Entrepreneurship
To be competent, the user/individual on the job must be able to:
PC23. identify different types of Entrepreneurship and Enterprises and assess opportunities for
potential business through research
PC24. develop a business plan and a work model, considering the 4Ps of Marketing Product, Price,
Place and Promotion
PC25. identify sources of funding, anticipate, and mitigate any financial/ legal hurdles for the
potential business opportunity
Customer Service
To be competent, the user/individual on the job must be able to:
PC26. identify different types of customers
PC27. identify and respond to customer requests and needs in a professional manner.

NSQC Approved || IT-ITeS SSC NASSCOM 18

 Qualification Pack

PC28. follow appropriate hygiene and grooming standards

Getting ready for apprenticeship & Jobs
To be competent, the user/individual on the job must be able to:
PC29. create a professional Curriculum vitae (Résumé)
PC30. search for suitable jobs using reliable offline and online sources such as Employment
exchange, recruitment agencies, newspapers etc. and job portals, respectively
PC31. apply to identified job openings using offline /online methods as per requirement
PC32. answer questions politely, with clarity and confidence, during recruitment and selection
PC33. identify apprenticeship opportunities and register for it as per guidelines and requirements

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. need for employability skills and different learning and employability related portals
KU2. various constitutional and personal values
KU3. different environmentally sustainable practices and their importance
KU4. Twenty first (21st) century skills and their importance
KU5. how to use English language for effective verbal (face to face and telephonic) and written
communication in formal and informal set up
KU6. importance of career development and setting long- and short-term goals
KU7. about effective communication
KU8. POSH Act
KU9. Gender sensitivity and inclusivity
KU10. different types of financial institutes, products, and services
KU11. how to compute income and expenditure
KU12. importance of maintaining safety and security in offline and online financial transactions
KU13. different legal rights and laws
KU14. different types of digital devices and the procedure to operate them safely and securely
KU15. how to create and operate an e- mail account and use applications such as word processors,
spreadsheets etc.
KU16. how to identify business opportunities
KU17. types and needs of customers
KU18. how to apply for a job and prepare for an interview
KU19. apprenticeship scheme and the process of registering on apprenticeship portal

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. read and write different types of documents/instructions/correspondence

GS2. communicate effectively using appropriate language in formal and informal settings

NSQC Approved || IT-ITeS SSC NASSCOM 19

 Qualification Pack

GS3. behave politely and appropriately with all

GS4. how to work in a virtual mode
GS5. perform calculations efficiently
GS6. solve problems effectively
GS7. pay attention to details
GS8. manage time efficiently
GS9. maintain hygiene and sanitization to avoid infection

NSQC Approved || IT-ITeS SSC NASSCOM 20

 Qualification Pack

Assessment Criteria

Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

Introduction to Employability Skills 1 1 - -

PC1. identify employability skills required for jobs

- - - -
in various industries

PC2. identify and explore learning and

- - - -
employability portals

Constitutional values – Citizenship 1 1 - -

PC3. recognize the significance of constitutional

values, including civic rights and duties,
citizenship, responsibility towards society etc. and - - - -
personal values and ethics such as honesty,
integrity, caring and respecting others, etc.

PC4. follow environmentally sustainable practices - - - -

Becoming a Professional in the 21st Century 2 4 - -

PC5. recognize the significance of 21st Century

- - - -
Skills for employment

PC6. practice the 21st Century Skills such as Self-

Awareness, Behaviour Skills, time management,
critical and adaptive thinking, problem-solving,
creative thinking, social and cultural awareness, - - - -
emotional awareness, learning to learn for
continuous learning etc. in personal and
professional life

Basic English Skills 2 3 - -

PC7. use basic English for everyday conversation

in different contexts, in person and over the - - - -
telephone

PC8. read and understand routine information,

notes, instructions, mails, letters etc. written in - - - -
English

PC9. write short messages, notes, letters, e-mails

- - - -
etc. in English

Career Development & Goal Setting 1 2 - -

NSQC Approved || IT-ITeS SSC NASSCOM 21

 Qualification Pack

Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC10. understand the difference between job and

- - - -
career

PC11. prepare a career development plan with

- - - -
short- and long-term goals, based on aptitude

Communication Skills 2 2 - -

PC12. follow verbal and non-verbal

communication etiquette and active listening - - - -
techniques in various settings

PC13. work collaboratively with others in a team - - - -

Diversity & Inclusion 1 2 - -

PC14. communicate and behave appropriately

- - - -
with all genders and PwD

PC15. escalate any issues related to sexual

- - - -
harassment at workplace according to POSH Act

Financial and Legal Literacy 2 3 - -

PC16. select financial institutions, products and

- - - -
services as per requirement

PC17. carry out offline and online financial

- - - -
transactions, safely and securely

PC18. identify common components of salary and

compute income, expenses, taxes, investments - - - -
etc

PC19. identify relevant rights and laws and use

- - - -
legal aids to fight against legal exploitation

Essential Digital Skills 3 4 - -

PC20. operate digital devices and carry out basic

- - - -
internet operations securely and safely

PC21. use e- mail and social media platforms and

- - - -
virtual collaboration tools to work effectively

PC22. use basic features of word processor,

- - - -
spreadsheets, and presentations

NSQC Approved || IT-ITeS SSC NASSCOM 22

 Qualification Pack

Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

Entrepreneurship 2 3 - -

PC23. identify different types of Entrepreneurship

and Enterprises and assess opportunities for - - - -
potential business through research

PC24. develop a business plan and a work model,

considering the 4Ps of Marketing Product, Price, - - - -
Place and Promotion

PC25. identify sources of funding, anticipate, and

mitigate any financial/ legal hurdles for the - - - -
potential business opportunity

Customer Service 1 2 - -

PC26. identify different types of customers - - - -

PC27. identify and respond to customer requests

- - - -
and needs in a professional manner.

PC28. follow appropriate hygiene and grooming

- - - -
standards

Getting ready for apprenticeship & Jobs 2 3 - -

PC29. create a professional Curriculum vitae

- - - -
(Résumé)

PC30. search for suitable jobs using reliable offline

and online sources such as Employment
- - - -
exchange, recruitment agencies, newspapers etc.
and job portals, respectively

PC31. apply to identified job openings using offline

- - - -
/online methods as per requirement

PC32. answer questions politely, with clarity and

- - - -
confidence, during recruitment and selection

PC33. identify apprenticeship opportunities and

- - - -
register for it as per guidelines and requirements

NOS Total 20 30 - -

NSQC Approved || IT-ITeS SSC NASSCOM 23

 Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code DGT/VSQ/N0102

NOS Name Employability Skills (60 Hours)

Sector Cross Sectoral

Sub-Sector Professional Skills

Occupation Employability

NSQF Level 4

Credits 2

Version 1.0

Last Reviewed Date 27/01/2022

Next Review Date 27/01/2025

NSQC Clearance Date 27/01/2022

Assessment Guidelines and Assessment Weightage

Assessment Guidelines

1. Criteria for assessment for each Qualification File will be created by the Sector Skill Council. Each
Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay
down the proportion of marks for Theory and Skills Practical for each PC.

2. The assessment for the theory part will be based on the knowledge bank of questions created by the
SSC.

3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected
elective/option NOS/set of NOS

4. Individual assessment agencies will create unique question papers for the theory part for each
candidate at each examination/training centre (as per assessment criteria below)

5. Individual assessment agencies will create unique evaluations for skill practical for every student at
each examination/training centre based on this criterion

6. To pass a QF, a trainee should score a minimum aggregate of 70% across qualification

7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification File.

NSQC Approved || IT-ITeS SSC NASSCOM 24

 Qualification Pack

Minimum Aggregate Passing % at QP Level : 70

(Please note: Every Trainee should score a minimum aggregate passing percentage as specified above, to
successfully clear the Qualification Pack assessment.)

Assessment Weightage

Compulsory NOS

National Occupational Theory Practical Project Viva Total

Weightage
Standards Marks Marks Marks Marks Marks

SSC/N0501.Contribute to the
design of software products and 40 60 - - 100 35
applications

SSC/N0503.Develop media
content and graphic designs for
20 80 - - 100 35
software products and
applications

SSC/N9014.Maintain an
inclusive, environmentally 20 80 - - 100 15
sustainable workplace

DGT/VSQ/N0102.Employability
20 30 0 0 50 15
Skills (60 Hours)

Total 100 250 0 0 350 100

NSQC Approved || IT-ITeS SSC NASSCOM 25

 Qualification Pack

Acronyms

NOS National Occupational Standard(s)

NSQF National Skills Qualifications Framework

QP Qualifications Pack

TVET Technical and Vocational Education and Training

NSQC Approved || IT-ITeS SSC NASSCOM 26

 Qualification Pack

Glossary

Sector is a conglomeration of different business operations having

similar business and interests. It may also be defined as a distinct
Sector
subset of the economy whose components share similar characteristics
and interests.

Sub-sector is derived from a further breakdown based on the

Sub-sector
characteristics and interests of its components.

Occupation is a set of job roles, which perform similar/ related set of

Occupation
functions in an industry.

Job role defines a unique set of functions that together form a unique
Job role
employment opportunity in an organisation.

OS specify the standards of performance an individual must achieve

when carrying out a function in the workplace, together with the
Occupational
Knowledge and Understanding (KU) they need to meet that standard
Standards (OS)
consistently. Occupational Standards are applicable both in the Indian
and global contexts.

Performance Criteria Performance Criteria (PC) are statements that together specify the
(PC) standard of performance required when carrying out a task.

National
NOS are occupational standards which apply uniquely in the Indian
Occupational
context.
Standards (NOS)

QP comprises the set of OS, together with the educational, training and
Qualifications Pack
other criteria required to perform a job role. A QP is assigned a unique
(QP)
qualifications pack code.

Unit code is a unique identifier for an Occupational Standard, which is

Unit Code
denoted by an ‘N’

Unit title gives a clear overall statement about what the incumbent
Unit Title
should be able to do.

Description gives a short summary of the unit content. This would be

Description helpful to anyone searching on a database to verify that this is the
appropriate OS they are looking for.

Scope is a set of statements specifying the range of variables that an

Scope individual may have to deal with in carrying out the function which have
a critical impact on quality of performance required.

NSQC Approved || IT-ITeS SSC NASSCOM 27

 Qualification Pack

Knowledge and Understanding (KU) are statements which together

Knowledge and specify the technical, generic, professional and organisational specific
Understanding (KU) knowledge that an individual needs in order to perform to the required
standard.

Organisational context includes the way the organisation is structured

Organisational
and how it operates, including the extent of operative knowledge
Context
managers have of their relevant areas of responsibility.

Technical knowledge is the specific knowledge needed to accomplish

Technical Knowledge
specific designated responsibilities.

Core skills or Generic Skills (GS) are a group of skills that are the key to
learning and working in today’s world. These skills are typically needed
Core Skills/ Generic
in any work environment in today’s world. These skills are typically
Skills (GS)
needed in any work environment. In the context of the OS, these include
communication related skills that are applicable to most job roles.

Electives are NOS/set of NOS that are identified by the sector as

contributive to specialization in a job role. There may be multiple
Electives
electives within a QP for each specialized job role. Trainees must select
at least one elective for the successful completion of a QP with Electives.

Options are NOS/set of NOS that are identified by the sector as

Options additional skills. There may be multiple options within a QP. It is not
mandatory to select any of the options to complete a QP with Options.

NSQC Approved || IT-ITeS SSC NASSCOM 28