Quotation Iforte
Quotation Iforte
During our two-decade journey to becoming a trusted partner for clients, we have
successfully built a reputation as a provider of various infrastructure connectivity services
and with the spirit of providing “Connectivity for Better Life”, iForte is committed to giving
the best and reliable services to improve your business.
Referring to the requirement of your company, please find our service quotation as follows:
Installation Monthly Fee
Main Services Contract Bandwidth
Fee (Rp) (Rp)
1 Year 10 Mbps 2,000,000 2,800,000
• Dedicated Internet 1 Year 30 Mbps 2,000,000 3,900,000
(1:1)
1 Year 50 Mbps 2,000,000 5,400,000
• Lastmile: Fiber Optic
1 Year 100 Mbps 2,000,000 8,100,000
QUALITY OF SERVICES
• Service Level Agreement:
Uptime for dedicated internet service is 99,5% (count per hour)
• Mean Time To Repair (MTTR):
Anytime a problem occur, iForte will do at its best to resolve at a certain time. Whenever the repairing
time is more than iForte’s standard, iForte will apply a restitution based on the agreed SLG (Service
Level Guarantee)
• Monthly Report:
iForte will send a monthly report to the customer explaining in detail the service reliability, service
down time if any, and also the problem
• 24-Hours Customer Service:
iForte provides 24-hours Customer Service Department
Thank you for your kind attention and we are looking forward to a successful and profitable
relationship in the near future. Please do not hesitate to contact us through any of the following
contact information if you have any question.
Sincerely yours,
PT Iforte Solusi Infotek