4 An Experimental Comparison of Two Machine Learning Approaches
4 An Experimental Comparison of Two Machine Learning Approaches
Keywords
Introduction
Mining information from data to support decision making is increasing viewed as a competitive necessity
(Lee and Siau 2001). Emotion classification is a form of information mining (Zhao and Siau 2017) and
emotion classification has been increasingly used in varied domains, especially in multimedia, computer
science, data science, and marketing (Adeborna and Siau 2014). In computer science, detecting and
modeling emotion plays an important role in Human-Computer interactions, and feedback from the
users’ emotions can be used to improve user experience (Peng et al. 2014). In the multimedia domain,
emotion classification on affective characters in response to video are studied (Soleymani et al. 2012). In
the marketing field, emotion classification is important in measuring public opinions and analyzing
customer performances (Rao 2016). Correctly identifying an emotion is important for relationship
building and networking in both business and social settings. Because of the importance of emotion
classification, machine learning approaches to emotion classification have attracted the attention of many
researchers. The potential payoff can be huge if machines can classify different emotions more accurately
and provide real-time information for decision makers. Compared to traditional sentiment analysis based
on comments, emotion classification based on facial expression can accurately reflect perceptual
sentiment of customers. Real-time emotion classification can also project a graph of customer sentiment
over a period of time.
For example, real-time emotion analysis of facial expressions has been utilized during the Clinton vs
Trump presidential debates using the emotion API software developed by Microsoft. As can be seen in
Figure 1, the emotions detected by the software are extremely different for the two candidates. Though
the real reason may vary and may be unique to each individual to some extent, it could also be attributed
to sex difference. The software does not distinguish between the male and female groups during the
analysis, which may affect the precision of the analysis. In this research, we hypothesize that separating
the two genders during the machine learning phase in emotion classification process will produce a more
accurate analysis of emotion.
Emotion H1
Approach A recognition Emotion
algorithm (male
and female)
H2
Male emotion
Gender expression Emotion
Approach B identifica algorithm
tion H3
algorithm Female emotion
expression
Emotion
algorithm
Preliminary Results
The preliminary results are summarized in Table 1. Table 1 shows that Approach B (i.e., 79% and 82%) is
better than Approach A (i.e., 67%). When genders are separated, the machine learning approach provides
better emotion recognition accuracies than when the genders are combined (i.e., facial expressions of both
male and female subjects). However, the results seem to show that the machines are identifying emotion
of male subjects better than female subjects, which is contrary to our expectation.
We are currently performing more analyses using the data:
(i) We are increasing the sample size for each set (i.e., combined faces, female faces, and male faces)
(ii) We are doing significance testing
Result of the
whole database
Combined frontal 67%
faces
Female frontal 79%
faces
Male frontal faces 82%
REFERENCES
Adeborna, E., and Siau, K. 2014. "An Approach to Sentiment Analysis-the Case of Airline Quality Rating,"
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Peng, Y., Zhu, J.-Y., Zheng, W.-L., and Lu, B.-L. 2014. "Eeg-Based Emotion Recognition with Manifold
Regularized Extreme Learning Machine," Engineering in Medicine and Biology Society (EMBC),
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Zhao, W., Siau, K. 2017. “Machine Learning Approaches to Sentiment Analytics,” Twelve Annual Midwest
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