Is Fintech Eating The Bank S Lunch 1702391091
Is Fintech Eating The Bank S Lunch 1702391091
Bank’s Lunch?
Sami Ben Naceur, Bertrand Candelon,
Selim Elekdag, Drilona Emrullahu
WP/23/239
2023
NOV
© 2023 International Monetary Fund WP/23/239
IMF Working Papers describe research in progress by the author(s) and are published to elicit
comments and to encourage debate. The views expressed in IMF Working Papers are those of the
author(s) and do not necessarily represent the views of the IMF, its Executive Board, or IMF management.
ABSTRACT: This paper examines how the growing presence of FinTech firms affects the performance of
traditional financial institutions. The findings point to a negative impact on profitability, primarily due to a
reduction in interest income and a rise in operational costs. Although established financial institutions have tried
to diversify their revenue streams, these efforts have proven inadequate to offset the losses associated with
increased competition from FinTech firms. Our study also reveals that various FinTech business models, such
as Peer-to-Peer (P2P) lending and Balance Sheet lending, have varying effects on financial institutions.
Cooperative banks experience more significant profit deterioration under both models, whereas (larger)
commercial banks appear to benefit from partnerships with P2P platforms, as evidenced by an increase in non-
interest income. Furthermore, the findings suggest that FinTech presence has a disproportionately larger
adverse effect on banks in countries with more competitive, profitable, and developed financial systems.
Interestingly, however, traditional financial institutions in countries with stronger regulatory frameworks appear
to benefit from the expanding influence of FinTech firms.
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1 Corresponding Author
The authors would like to thank Adolfo Barajas, Ehsan Ebrahimy, Carolina Lopez-Quiles, Paweł Pisany, Celine Rochon, Dmitry
Vasilyev, German Villegas Bauer, Tao Wu and Luisa Zanforlin for their insightful comments. The views expressed herein are those
of the authors and should not be attributed to the IMF, its Executive Board, or its management.
V. Results ........................................................................................................................................................... 15
Baseline estimation results ........................................................................................................................... 15
Effect of FinTech Business Models on Incumbent’s Performance ............................................................... 17
Effect of FinTech based on selected country and bank-specific characteristics .......................................... 19
References ......................................................................................................................................................... 59
Over the past decade, FinTech finance has seen significant growth globally. Despite the regulatory crackdown
in China leading to some reduction, the volume of FinTech finance has consistently shown an upward trend
(Figure 1). While the current volumes of FinTech finance remain relatively modest, estimated at around 2
percent of the total credit in major FinTech markets, there is a strong expectation of rapid growth (World Bank,
2022). According to a recent industry analysis by Allied Research (2021), the global FinTech lending industry is
projected to soar to $4.9 trillion by 2030. Further, investments in FinTech platforms are likely to remain strong
with the total value rising to $217 billion in 2019 from $4 billion in 2012 (Statista, 2022).
The emergence of new FinTech financing innovations has delivered significant advantages for both traditional
Financial Institutions (FIs) and the wider financial system. Through partnerships with or the development of in-
house FinTech solutions, incumbent FIs can enhance their operational efficiency, expand their product
offerings, and strengthen customer relationships (Petralia and others, 2019). Notably, incumbent FIs
increasingly rely on FinTech firms to provide front-end services such as customer engagement, as well as
middle and back-office operations like Know Your Customer (KYC) verification, credit scoring, loan processing,
and data storage (Feyen and others, 2021; U.S. Department of Treasury, 2022). This collaborative approach
has enabled incumbents to achieve cost efficiency by reducing transaction and monitoring costs, thereby
facilitating faster service delivery (FSB, 2017). Moreover, incumbents can effectively maintain their
competitiveness in the market. For instance, Chen, Wu, and Yang (2019) demonstrate that financial industry
leaders who invest significantly in their own innovation can mitigate much of the negative impact associated
with FinTech competition. Recent evidence from China also indicates that the adoption of FinTech solutions by
banks not only enhances operational efficiency, but also creates more appealing business models for
customers (Wang, Xiuping, and Zhang, 2021).
Within this landscape, an ongoing debate revolves around whether new FinTech firms act as complements or
substitutes to traditional FIs. One side of the debate argues that complementarity dominates by noting that
FinTechs target underserved and/or less creditworthy borrowers, a strategy known as bottom fishing
(Beaumont, Tang and Vansteenberghe, 2022; Jagtiani and Lambie-Hanson, 2021; de Roure, Pelizzon and
Thakor, 2021; Jagtiani and Lemieux, 2018). Tang (2019) examines the US consumer credit market and
demonstrates that FinTech platforms can complement banks by offering smaller loans due to their lower fixed
costs of loan origination. Incumbents can also enhance their efficiency and product offerings through
partnerships, acquisitions, or the development of their own financial technologies (Thakor, 2020; Navaretti and
others, 2018). On the other side of the debate, evidence suggests that FinTechs can exert a substitution
effect—including via greater competition—reducing the market share of incumbents, particularly when facing
regulatory shocks such as higher capital requirements (Buchak and others, 2018). More recently, Gopal and
Schnabl (2022) provide evidence of the substitution effect: in response to tighter regulatory requirements
following the 2008 financial crisis, the void created by reduced bank lending to small and medium-sized
enterprises (SMEs) was filled by lending by Fintech firms. Additionally, there is evidence indicating that FinTech
competition places downward pressure on the profitability of FIs. In the context of the US home mortgage
market, the IMF (2022) demonstrates that FinTechs directly compete with banks, significantly reducing banks'
interest income from mortgages. Bejar and others (2022), studying a limited sample of banks in Latin America,
reveal that banks in countries with a higher FinTech presence experience a greater reduction in interest
income.
Despite the significance of the ongoing debate, there has been a limited number of empirical studies exploring
the impact of FinTech presence on the profitability of incumbent financial institutions. Most of the existing
research has focused on specific countries, such as China and the United States, and examined a small
sample of banks operating in niche segments like consumer lending, SME lending, and the residential
mortgage market (IMF, 2022; Lv, Du and Liu, 2022; Lee and others, 2021; Wang, Xiuping and Zhang, 2021;
Phan and others, 2020). As a result, the empirical literature in this area remains relatively sparse.
This paper fills this gap in the literature by investigating the impact of FinTech presence on the performance of
incumbent FIs. Our study focuses on testing two competing hypotheses: whether the presence of FinTech
improves the profitability of FIs (complementarity effects) or has a negative effect on profitability (substitution
effects). Moreover, we aim to understand the underlying mechanisms driving this impact by examining key
indicators such as Net Interest Margin, Non-Interest Income (fees, commissions), and Cost-to-Income ratios.
The main finding of our study is an adverse impact of greater Fintech presence on incumbent FIs’ performance.
Specifically, the negative impact on FI profitability—which is primarily driven by reduced interest income and
increased costs—supports the substitution hypothesis: overall, FinTech firms directly compete with incumbent
FIs. Despite efforts by incumbents to diversify their revenue streams, these measures have not been sufficient
to counterbalance the losses incurred from the pressures of FinTech competition. Furthermore, our analysis
reveals that different FinTech models, such as Peer-to-Peer (P2P) lending and Balance Sheet lending, have
varying effects on financial institutions. Cooperative banks tend to experience greater profit deterioration from
both models, while (larger, more complex) commercial banks benefit from partnering with P2P platforms as
suggested by the positive impact on their non-interest income flows. Moreover, we find that the impact of
FinTech presence on incumbents varies depending on the characteristics of the countries they operate in.
Countries with more competitive, profitable, and developed financial systems are more susceptible to the
negative effects of FinTech competition. However, and importantly, in countries with robust regulatory
standards, incumbents benefit from increased FinTech penetration. This finding suggests that well-designed
regulations can foster a level playing field, enabling new FinTech firms to thrive while simultaneously protecting
incumbent FIs from potentially uneven competitive practices.
The remainder of the article proceeds as follows. Section II presents the conceptual framework. Section III
presents the econometric approach. Section IV describes the sample and data sources. Section V discusses
the main findings. Section VI describes the robustness checks and section VII provides the conclusions and
policy implications.
We build upon this existing body of research by investigating the impact of the entry of FinTech firms on the
competitive dynamics within global financial systems. To measure competition, we utilize FinTech transactions
as a proxy, which encompasses digital finance activities like digital lending and digital capital raising that have
emerged outside of incumbent financial institutions (CCAF, 2021). In our analysis, we not only consider the
effects on bank profits but also examine additional components guided by a simple conceptual framework, as
illustrated in Figure 2. This framework enables us to present two competing hypotheses: Complementarity and
Substitution effects.
Figure 2. Conceptual Framework: How does FinTech affect bank performance? Transmission channels
Under the complementarity hypothesis, incumbents strategically collaborate with FinTechs or develop in-house
FinTech solutions to expand their customer base in previously untapped segments, outside of traditional or
established channels. This partnership enables FIs to attract new customers, resulting in an expanded lending
portfolio and increased interest income. Additionally, FIs can bolster their deposit accumulation, leading to
lower funding costs. Partnerships can take the form of mergers and acquisitions, as well as incumbents
outsourcing specific parts of the transaction process, such as customer onboarding, verification, and credit
Incumbents have also been making substantial investments in information technology to meet customer
expectations and adapt to the growing presence of FinTech firms in the market (U.S. Department of the
Treasury, 2022; Modi and others, 2022). This strategic approach enables incumbents to reduce operating costs
and enhance overall efficiency. Over the past five years, IT spending by banks in North America has steadily
risen, reaching $115 billion, with a focus on new investments rather than maintenance (U.S. Department of the
Treasury, 2022). The study also revealed that digital banking capabilities are considered the top priority,
followed closely by security (U.S. Department of the Treasury, 2022).
In summary, according to the complementarity hypothesis, we expect FinTech platforms to complement the
incumbents and improve their performance by increasing their profitability through higher interest income and
non-interest income, and lower costs.
According to the substitution hypothesis, incumbent financial institutions are likely to experience significant
competitive pressures arising from the emergence of FinTech firms, which can have a detrimental effect on
their performance. The disruptive business models and innovative technologies introduced by FinTech firms
challenge the traditional institutions in the financial industry. Notably, FinTech firms excel in efficient screening
of potential borrowers and processing loan applications at a faster pace compared to incumbents (Hau and
others, 2021; Berg and others, 2020; Fuster and others, 2019). Moreover, empirical evidence suggests that
during periods of regulatory shocks, such as the implementation of higher capital requirements, traditional
banks may reduce their lending activities. This reduction in lending can potentially drive customers towards
FinTech firms, seeking alternative sources of financing (Gopal and Schnabl, 2021; Tang, 2019; Buchak and
others, 2018). It is important to note that FinTech firms, not being subjected to the same level of regulatory
scrutiny as incumbent FIs, have more flexibility in terms of the products they can offer and the target customers
they can serve. These factors collectively contribute to the competitive advantage enjoyed by FinTech firms, as
they can leverage their agility and technological capabilities to provide innovative financial products and
services to a broader customer base. This presents a significant challenge for incumbent financial institutions
that must navigate through the evolving landscape of the financial industry and find ways to effectively compete
with the disruptive forces of FinTech.
Considering the competitive advantages enjoyed by FinTech firms, incumbent financial institutions may face
challenges in retaining their existing customers and expanding into new market segments. This could lead to a
contraction in their loan portfolio, reducing its diversification and resulting in lower interest income.
Furthermore, a decline in deposit collection may necessitate a greater reliance on debt for funding, leading to
In summary, according to the substitution hypothesis, we expect FinTech platforms to substitute the
incumbents and negatively affect their performance by decreasing their profitability through lower interest
income and non-interest income and higher costs.
We will now examine how the relationship between FinTech firms, and the profitability of incumbent financial
institutions varies depending on the specific FinTech business models and the types of financial institutions
involved. Among the various FinTech business models, P2P lending and Balance Sheet lending have gained
significant traction. P2P lending stands out as the largest business model when considering China in our
analysis, as shown in Figure 3. However, when excluding China, we observe that the growth of FinTech
transactions is driven by both P2P lending and Balance Sheet lending, as depicted in Figure 4.
P2P Lending
In general, P2P lending platform offers a matching service between borrowers and investors. The platform
verifies the borrower's information, assigns a credit rating, and refers the completed loan application package
to a partner bank that provides the loan to the borrower. This means that the risk of financial loss in case of
loan default lies with the partnering bank rather than the platform itself (CCAF, 2021; FSB, 2017; FDIC, 2015).
The Balance Sheet lending platform is the closest model to a traditional non-bank credit intermediary, which
can provide loans but is not legally permitted to take deposits (CCAF, 2021). This type of platform facilitates the
entire loan transaction process, including collecting borrower applications, assigning credit ratings, advertising
loan requests, connecting borrowers with interested investors, originating the loans, and servicing loan
payments. As a result, the platform operator bears the risk of financial loss if the loans are not repaid (CCAF,
2021; FSB, 2017; FDIC, 2015).3 Balance Sheet lending platforms secure financing through debt or equity and
include the loans they provide on their own balance sheets (Baba and others, 2020). In the case of Balance
Sheet lending, we anticipate stronger substitution effects, which can lead to reduced profits for incumbent
financial institutions. This would be reflected in lower interest income and higher costs for incumbents.
There are also FinTech platforms that employ a combination of different business models, rather than
exclusively relying on either the P2P or Balance Sheet model. Some platforms initially operate as pure P2P
lenders, providing a matching service between borrowers and investors. However, as they grow and establish
trust, they may transition to a Balance Sheet model. This means that in addition to referring loan applications to
partnering banks, they also originate loans themselves by obtaining funding from institutional investors for a fee
(Baba and others, 2020). This can enable incumbent institutions to generate additional non-interest income.
It is worth noting that there are a few platforms, which fall outside the scope of our study, which have taken a
further step and obtained a banking license. This allows them to directly access lower-cost deposit funding,
eliminating the need for partner banks in their operations.4
2
An example of such model is Mintos, one of the biggest P2P lending platforms in Europe with €8.7 billion invested in loans and
€394 million of loans sold on the Secondary Market since its creation in 2015 (Mintos, 2023). In addition to individual investors,
Mintos partners with 61 lending companies from 33 companies to issue loans. Minto’s main source of income is the commission
they take from the lending companies when they fund their originated loans through Mintos. Investing activities are free, apart from
the fees and charges for additional services including forex conversions and selling in the secondary market.
3
An example of such model is Credibly, a leading FinTech platform in lending to SMEs. Since its inception in 2010, Credibly has
provided over $2 billion in funding to small and medium-sized businesses across the United States (Credibly, 2023). Credibly works
with borrowers throughout the entire underwriting, funding, and servicing process and relies on funding from venture capital firms
and other institutional investors.
4
Such an example is Lending Club, one of the first P2P lending platforms in the U.S., helping more than 4 million members receive
over $70 billion in personal loans (Lending Club, 2023). In 2021, Lending Club acquired Radius Bank and became the first public
U.S. neobank and subsequently closed their P2P side of the business. Their drive to become a bank came from the high funding
costs of working with institutional investors. Similarly, Zopa, a British-based FinTech company began as the world’s first P2P lending
platform in 2005. In 2020, Zopa gained a full banking license offering deposit and savings accounts in addition to their lending arm
and by end of 2021 they closed their P2P lending side of the business (Zopa, 2023).
We also aim to examine whether the impact of the two prominent FinTech business models, P2P lending and
Balance Sheet lending, varies across different types of banks, namely cooperative banks, and commercial
banks, which account for 70 percent and 14 percent of our sample, respectively. Our expectations are that
cooperative banks may be more susceptible to FinTech competition due to their smaller size, limited product
range, and local customer focus (McKillop and others, 2020; Coelho and others, 2019; Al-Muharrami and
Hardy, 2013). They face challenges in achieving economies of scale and scope, have restrictions on expanding
geographically, and may struggle to meet the demands of a mobile population. Additionally, some cooperative
banks may find it difficult to afford the necessary IT investments to meet customer expectations, particularly
among younger generations who are more inclined to use digital banking services and may not have strong
attachments to community-oriented institutions (Coelho and others, 2019).
In contrast, larger commercial banks, with their sophisticated product offerings, broader geographic reach, and
existing investments in digital technology, are better positioned to withstand FinTech competition and are
unlikely to experience significant negative effects on their performance.
Guided by our conceptual framework and these empirical studies we initially propose a parsimonious baseline
specification:
Where 𝑃𝐸𝑅𝑏,𝑐, 𝑡 denotes the profitability ratios (ROE and ROA) and relevant income (NIM and NONIC) and
cost (CTI) components, winsorized at the 1 percent level to mitigate the impact of outliers, for bank b, in country
c, in year t; 𝐹𝑖𝑛𝑇𝑒𝑐ℎ𝑐,𝑡 the log measure5 of country-level FinTech transactions in year t; the vectors 𝑋𝑏,𝑐,𝑡 and
𝑊𝑐,𝑡 encompass the bank specific, cyclical and structural determinants; 𝑂𝑡ℎ𝑒𝑟𝑐,𝑡 includes bank fixed effects and
a residual term assumed to be not cross-sectionally correlated. The vector 𝑋𝑏,𝑐,𝑡 controls for size (log (Total
Assets)) and capital (Equity to Total Assets ratio). The vector 𝑊𝑐,𝑡 includes cyclical and structural determinants
such as GDP growth, inflation, policy rate and 5-bank asset concentration. For more on the definitions of the
variables and their descriptive statistics please refer to Annex I and II.
Our plausible expectations for our baseline specification which were discussed in the conceptual framework
would be as follows, the case of profitability (using ROE as an example):
𝜕𝑅𝑂𝐸
H1: > 0 → Complements: FinTech presence enhances incumbent’s profitability.
𝜕𝐹𝑖𝑛𝑡𝑒𝑐ℎ
5
For brevity, we use the label ‘‘FinTech’’ in referring to the natural logarithm of the FinTech in the remainder of the paper.
Next, we consider two FinTech models such as P2P lending and Balance Sheet lending in our analysis.
Therefore, the specification would be modified as follows:
𝜕𝑅𝑂𝐸
H1: > 0 → Complements: P2P lending enhances incumbent’s profitability.
𝜕𝑃2𝑃
𝜕𝑅𝑂𝐸
H2: < 0 → Substitutes: Balance Sheet lending reduces incumbent’s profitability
𝜕𝐵𝑆
Our analysis also considers the role of country and bank-specific characteristics. In this case, the specification
would be modified as follows:
We measure how each of these factors influence the financial institutions performance ratios:
𝜕𝑃𝐸𝑅
= 𝛽1 + 𝛽3 ∗ 𝜔𝑏,𝑐, 𝑡
𝜕𝐹𝑖𝑛𝑇𝑒𝑐ℎ
Where 𝜔𝑏,𝑐, 𝑡 denotes the different Country-specific characteristics such as: Stock Market Turnover and Credit
Depth (Private Credit to GDP); Financial System and Industry features such as: Commercial Bank Profitability
(Return on Equity) and Bank concentration; Institutional characteristics: Regulatory Quality and Government
Effectiveness. For completeness we also look at Bank-specific characteristics such as: Solvency (Z-Score);
Non-Performing Loans (NPLs) and Total Capital Ratio. These moderator variables are constructed as dummy
variables that enable the differentiation of observations based on whether they fall below or above their median
value. For instance, in the case of low bank concentration, a value of 1 indicates values below the median, and
0 represents values above the median. Similarly, concerning high stock market turnover, a value of 1 indicates
values above the median, and 0 signifies values below the median. By splitting the observations into two
groups based on their median, the model can account for potential nonlinearities and differing relationships that
exist between FinTech and the performance of FIs. For more on the definitions of the variables and their
descriptive statistics please refer to Table 1 below and Annex I and II.
Variable Definition
Country
Stock Market Turnover Total value of shares traded divided by the average
market capitalization.
Credit Depth The financial resources provided to the private sector by
domestic money banks as a share of GDP.
Financial System
Return on Equity (ROE) Aggregated commercial bank’s after-tax net income to
yearly averaged equity.
Industry
Bank concentration Assets of five largest banks to total commercial banking
assets.
Institutions
Regulatory quality How well governments can develop and implement
sound policies and regulations that support private
sector growth.
Government effectiveness Quality of public services, quality of the civil service and
the degree of its independence from political pressures,
quality of policy formulation and implementation.
Bank-specific
Risk-taking Measured by the Z-Score which computes the distance
from insolvency: (ROA+E/A)/s(ROA), where s(ROA) is
the standard deviation of ROA.
Asset Quality Non-Performing Loans to Gross Loans
Capital Total Capital Ratio
Source: International Monetary Fund (IMF) WEO, World Bank Governance Indicators, World Development Indicators, Haver, the
Global Financial Development Database and Authors calculations.
Second, we collect balance sheet and income statement data for 10,167 financial institutions from the Bureau
van Dijk Orbis database. This database provides information on banks and non-banks globally, based on
publicly available data sources. To capture the domestic effects, we primarily use unconsolidated statements
(95 percent of our observations) as they provide a more detailed view of financial activities and performance of
individual banks within their respective markets. Unconsolidated statements are preferred as they exclude
other activities and sources of income from parent companies or subsidiaries from the analysis (Albertazzi and
Gambacorta, 2009; García-Herrero, Gavilá and Santabárbara, 2009; Valverde and Fernandez, 2007).
However, in some cases, certain banks only have consolidated statements, while others have only
unconsolidated statements. To avoid information loss, we use the consolidated statement when an
unconsolidated statement is unavailable (Micco, Panizza, and Yañez, 2007). Our sample of financial
institutions consists of two groups: banks and non-banks, representing 90.5 percent and 9.5 percent of the
observations, respectively. Banks include commercial banks, cooperative banks, Islamic banks, micro-finance
institutions, and savings banks, while non-banks include finance companies, investment and trust corporations,
investment banks, real estate and mortgage banks, specialized governmental credit institutions, and other non-
banking credit institutions. For further details on the stylized facts, please refer to Annex II - Table 7.
Third, we gather country-level macroeconomic data and various structural indicators from publicly available
sources, including the International Monetary Fund (IMF) WEO, World Bank Governance Indicators, World
Development Indicators, Haver, and the Global Financial Development Database. These data encompass
factors such as GDP growth, policy rate, inflation, bank concentration, financial system Return on Equity
(ROE), stock market turnover, credit-to-GDP ratio, regulatory quality, government effectiveness, and internet
penetration. Definitions of the variables and their descriptive statistics are provided in Annex I and II for further
reference.
V. Results
Baseline estimation results
We now turn our attention to the main results, which are presented in Table 2. The table presents the impact of
our primary FinTech variable on profitability measures (ROE and ROA) and the underlying transmission
channels: Net Interest Margin (NIM), Non-Interest Income (NONIC), and Cost-to-Income ratio (CTI). The results
indicate a significant and negative effect of FinTech on the profitability measures of incumbent financial
institutions (ROE and ROA). The estimated coefficients suggest that a 1 percentage point increase in FinTech
transaction volumes leads to a reduction of 0.09 percentage points in incumbent FI's ROE and 0.02 percentage
points in ROA, respectively. These effects are meaningful considering that the median values of ROE and ROA
in our sample are 4.2 percent and 0.5 percent, respectively. Our findings provide support for the substitution
hypothesis, which suggests that increased competition from the growing presence of FinTech adversely affects
the profitability of incumbent financial institutions. Our results are consistent with the findings of other studies
that examine the effect of FinTech competition on the profitability ratios of incumbent banks. Phan and others
(2020) find that for every new FinTech firm introduced into the market of Indonesia, ROA and ROE decline by
An analysis of the transmission channels reveals a negative and statistically significant impact on NIM. The
estimated coefficient suggests that a 1 percentage point increase in FinTech transaction volumes leads to a
decrease in incumbent's NIM by 0.03 percentage points. This effect is noteworthy, considering that the average
growth rate of FinTech volumes during the period 2012-2020 (excluding China) is 70 percent, indicating a
rapidly growing FinTech competition that exerts significant pressure on the income of financial institutions. Our
findings align with recent empirical research examining the impact of the increasing presence of FinTech on
interest income. Bakker and others (2023) find that FinTech competition is associated with a reduction in net
interest margin of banks in EMDEs and Latin America and the Caribbean by 0.2 to 2.7 percentage. The IMF
(2022) demonstrates that a higher market share of FinTechs is associated with a decline in interest income.
Bejar and others (2022) also show that incumbent banks in countries with a significant FinTech presence have
experienced larger reductions in NIMs.
Furthermore, FinTech appears to have an adverse effect on the CTI. The coefficient suggests that a 1
percentage point increase in FinTech transaction volumes leads to a 0.14 percentage point increase in
incumbent's CTI. This could be attributed to IT investments necessitated by the pressures from FinTechs,
which may be exacerbated by the presence of outdated legacy technology.
In summary, our findings suggest that the lower profitability of incumbent FIs can be attributed to two main
factors: lower interest income and higher costs. The increasing presence of FinTech firms has led to a decline
in interest income for incumbents, as they face intensified competition in the lending market. Moreover, the
costs associated with adapting to new technologies and meeting customer expectations have increased, further
impacting their profitability. While incumbent financial institutions have made efforts to diversify their income
sources, our analysis indicates that these measures have not fully offset the losses incurred from FinTech
competition. The competition from FinTech firms has proven to be significant, and traditional FIs continue to
face challenges in maintaining their profitability in this changing landscape.
We now examine the impact of FinTech business models6 on the different types of financial institutions. The
results are summarized in Table 3 (for detailed findings, refer to Appendix 5, Table 1- 4). Our estimations
indicate that cooperative banks are particularly susceptible to profit deterioration caused by both P2P and
Balance Sheet lending business models. Specifically, our coefficients suggest that a 1 percentage point
increase in P2P lending transactions leads to a 0.3 percentage point decrease in incumbent cooperative banks'
ROE. Similarly, a 1 percentage point increase in Balance Sheet lending transactions results in a 0.2
percentage point decrease in ROE. These impacts are significant, considering that the median ROE for
cooperative banks in our sample is 3.8 percent.
Our findings also reveal that the lower profits of cooperative banks can be attributed to reduced NIM and higher
CTI. It is possible that FinTech platforms, leveraging new technologies, have achieved economies of scale and
expanded their reach to wider geographical areas compared to cooperative banks (Coelho and others, 2019).
Additionally, some cooperative Banks may face challenges in affording the necessary IT investments to meet
customer expectations, particularly among the younger generation, who are more inclined to use digital
banking services and may have weaker attachments to local community-oriented institutions (Coelho and
others, 2019; Al-Muharrami and Hardy, 2013). These factors can limit lending opportunities and undermine the
overall profitability of cooperative banks, as supported by our results.
6
Note that we have also conducted separate estimations to gauge the impact of other FinTech activities, specifically digital capital
raising activities, on various types of financial institutions. However, the outcomes of these estimations have not been included in
this presentation due to the relatively modest scale of these transactions when contrasted with the P2P and Balance Sheet lending
models (see Figure 3 & 4). Likewise, our analysis has considered BigTech as a separate entity in our estimations. However, the
findings pertaining to BigTech have not been showcased owing to its more limited global coverage compared to FinTech, and
because the data does not include the breakdown of distinct business models.
In contrast to cooperative banks, our analysis indicates that commercial banks are in a better position as the
impact of FinTech on profitability measures appears to be insignificant. This can be attributed to several
factors. Firstly, commercial banks tend to have a larger size compared to cooperative banks in our sample,
which may provide them with certain advantages and resources to withstand the challenges posed by FinTech
competition. Secondly, commercial banks typically have a wider geographical reach and offer more
sophisticated products, which may help them retain a competitive edge.
Furthermore, our results indicate that the presence of P2P lending has a positive effect on the NONIC of
commercial banks. This suggests that commercial banks may benefit from partnering with P2P lending
platforms, potentially expanding their revenue streams through collaborative efforts.
However, it is worth noting that commercial banks may face challenges when it comes to the Balance Sheet
lending model, as it appears to have a negative impact on their NIM. Although the impact may not be as severe
as in the case of cooperative banks, it still poses a potential challenge to the profitability of commercial banks. It
is important for commercial banks to closely monitor and adapt to the changing landscape of FinTech and
Balance Sheet lending models to mitigate any adverse effects on their NIM.
Overall, the findings suggest that while commercial banks may be better positioned compared to cooperative
banks in dealing with FinTech competition, they still need to remain vigilant and proactive in exploring
opportunities for collaboration and innovation to maintain their competitive advantage in the evolving financial
landscape.
We now assess how the different country and bank-specific characteristics can affect the relationship between
FinTech competition and incumbent FIs’ profitability. The results, presented in Table 4 (detailed information can
be found in Appendix 5, Tables 5-13), indicate that profitability of incumbents is negatively affected in markets
with lower bank concentration, higher stock market turnover, higher credit depth, and higher commercial bank
profitability at the country level. Lower bank concentration suggests fewer barriers to entry (Beck, Demirgüç-
Kunt and Levine, 2006) for new FinTech firms. Likewise, higher stock market turnover and credit depth indicate
more competitive and developed financial systems (Beck, De Jonghe and Schepens, 2013; Čihák and others,
2013, Demirgüç-Kunt and Levine, 1996) which implies fewer barriers to entry, more sophisticated investors,
and access to highly skilled talent. These factors are crucial for the success of FinTech firms, while posing a
threat to the profits of incumbent institutions. Additionally, a profitable banking sector can suggest greater
market power (Lloyd-Williams, Molyneux, and Thornton 1994; Berger and Hannan 1989; Gilbert 1984) while at
the same time a greater demand for financial services overall, creating opportunities for FinTech companies to
enter the market and expand their customer base, thereby threatening the profits of incumbents. Overall, these
findings suggest that FinTech firms are attracted to more competitive, profitable, and developed financial
systems.
At the same time, financial institutions with relatively stronger regulatory standards seem to benefit from
increased penetration of FinTech. Our findings demonstrate that the profitability of incumbents in countries with
high regulatory quality and government effectiveness is positively impacted by FinTech competition. This
implies that well-designed regulations can establish a level playing field (Kaufmann, Kraay and Mastruzzi,
2010), enabling new FinTech companies to thrive while protecting incumbents from uneven competition
practices.
Table 4. Summary: Effect of FinTech based on selected country and bank-specific characteristics
ROE ROA
FinTech*Low Concentration -0.0704*** -0.0021
Net Effect -0.1041 -0.0258
FinTech*High Stock Market Turnover -0.0418* -0.00646
Net Effect -0.1215 -0.03096
FinTech*High Credit depth -0.14*** -0.0196***
Net Effect -0.2079 -0.0428
Country
FinTech*High ROE -0.0592*** -0.0164***
Net Effect -0.1274 -0.0378
FinTech*High Regulatory quality 0.316** 0.0878*
Net Effect 0.2235 0.0629
FinTech*High Government effectiveness 1.513*** 0.144***
Net Effect 1.4175 0.1188
FinTech*Low NPL -0.157*** -0.057***
Net Effect -0.2386 -0.0784
FinTech*High Risk-taking -0.0636*** -0.035***
Bank
Net Effect -0.1634 -0.0584
FinTech*High Capital -0.119** -0.0314***
Net Effect -0.0815 -0.0212
We acknowledge the potential emergence of endogeneity issues, including scenarios such as reverse
causality, omitted variable bias, and simultaneity. To illustrate, consider the case of reverse causality, wherein
the entry of FinTech into a country might be influenced by the level of competition in the local market, thus
directly impacting the observed profitability. To address these potential endogeneity concerns, we employed a
Two-Stage Least Squares (2SLS) approach, which involved using valid instrumental variables. Our instrument
set included measures such as internet penetration, along with two novel exogenous measures: 𝐹𝑖𝑛𝑇𝑒𝑐ℎ−𝑐,𝑡
which represents the sum of all FinTech transactions in our sample leaving out Country c and 𝑅𝑒𝑔𝐼𝑛𝑠𝑡𝐹𝑢𝑛𝑑−𝑐,𝑡
which represents the sum of regional Institutional Funding leaving out Country c.
By incorporating internet penetration as a control variable, we effectively accounted for variations in internet
accessibility across different countries. Our underlying assumption was that a higher proportion of the
population with internet access would likely correlate with increased FinTech transactions, and conversely.
The results from these regressions closely align with our baseline model. Moreover, the inclusion of 𝐹𝑖𝑛𝑇𝑒𝑐ℎ−𝑐,𝑡
as an instrument allowed us to isolate and thoroughly examine the impact of FinTech transactions occurring
beyond a specific country’s borders. This approach helped mitigate potential biases that might arise from
factors like mergers, acquisitions, or partnerships between FinTech entities and established institutions within
the country. Additionally, our control for institutional investor funding was imperative, considering that FinTech
platforms often rely on financial support from institutional investors. Our results from the two respective
regressions remain broadly robust relative to the baseline estimation.
To tackle the challenges posed by endogeneity and the presence of unobserved differences among banks, we
adopted a two-step Generalized Method of Moments (GMM) approach, drawing from the methodologies
outlined by Arellano and Bover (1995) as well as Blundell and Bond (1998). This method effectively addressed
potential biases originating from dissimilar corporate governance structures, latent variables, and the unique
characteristics of our dataset—comprising a limited number of time periods but a substantial number of
individual institutions. The outcomes yielded through this methodology retained their significance and
robustness in comparison to the baseline estimates. Additionally, we revisited our model with a balanced
sample, a move aimed at controlling for the influence of mergers and acquisitions. This entailed retaining
institutions that held complete information for all five performance ratios (ROE, ROA, NIM, NONIC, CTI)
throughout the 2012-2020 timeframe. The results exhibited considerable consistency and robustness when
juxtaposed with the baseline estimation.
Similarly, we explored the incorporation of lagged explanatory variables to address potential autoregressive
effects, drawing inspiration from the work of Pesaran and Shin (1999). These modifications produced outcomes
that closely aligned with the baseline estimates. To account for temporal dynamics, we introduced a dummy
variable to capture the impact of Covid-19 and introduced time fixed effects in separate estimations. These
adjustments yielded outcomes that maintained their consistency across various performance metrics.
Furthermore, given the substantial contribution of China, the U.S., and the UK to the overall FinTech transaction
volumes within our sample, we performed separate regression analyses by excluding each of these countries
individually. Remarkably, the results from these analyses continued to exhibit significance and robustness in
relation to the baseline estimates.
Balanced Panel
Furthermore, we highlight the evolving relationship between FinTech presence and the profitability of
incumbent financial institutions, contingent on diverse country and institutional characteristics. At the country
level, we demonstrate that FinTech activity is attracted to more competitive, profitable, and developed financial
systems. At the same time, incumbents in countries with stronger regulatory standards reap the advantages of
increased FinTech penetration. This indicates that well-designed regulations can foster a level playing field,
enabling new FinTech firms to thrive while simultaneously protecting incumbent FIs from potentially uneven
competitive practices.
These findings underscore the need for continuous monitoring of FinTech development and its impact on all
segments of the financial system. While the entry of new FinTech platforms has brought about benefits such as
improved efficiency in financial service delivery, increased competition, and enhanced access to finance, it can
also pose challenges to incumbent institutions by eroding their market share and limiting profit margins.
Consequently, banks may face difficulties in building capital buffers necessary to absorb losses and maintain
solvency. Moreover, incumbents may engage in riskier lending and investment activities to preserve their
market share and boost profits. Striking the right balance between promoting financial innovation and mitigating
systemic risks becomes crucial for regulators.
To achieve this balance, specific recommendations could be considered to broaden the regulatory scope and
create a level playing field. These include reviewing and redesigning licensing regimes to encompass new
types of service providers within the regulatory framework where appropriate, implementing more robust
capital, liquidity, and operational risk management requirements that match the risks posed by different
FinTech business models, and strengthening the regulatory framework and supervision for smaller, less
technologically advanced incumbents who may be more vulnerable to FinTech competition. In addition,
incumbents can take measures to adjust their business models by enhancing cost efficiency, diversifying
income sources, consolidating operations, improving internal governance, and addressing problem loans.
80
300
60
200
40
100 20
0 0
2012
2013
2014
2015
2016
2017
2018
2019
2020
2012
2013
2014
2015
2016
2017
2018
2019
2020
Table 5: Effect of FinTech and its interaction with lower bank concentration
(1) (2)
ROE ROA
FinTech -0.0337 -0.0237***
(0.0242) (0.00507)
Low concentration 1.415*** 0.0198
(0.471) (0.0979)
(0.0215) (0.00534)
(1) (2)
ROE ROA
FinTech -0.0797*** -0.0245***
(0.0124) (0.00258)
(0.476) (0.103)
(0.0218) (0.00543)
(0.00823) (0.00183)
Constant -31.10*** -7.719***
(4.969) (1.065)
N 79523 79701
rho 0.675 0.777
Source: Authors calculations
Notes: Standard errors in parentheses
*, **, and *** denote statistical significance at 10, 5, and 1 percent level, respectively.
(1) (2)
ROE ROA
FinTech -0.0679*** -0.0232***
(0.0120) (0.00250)
(1) (2)
ROE ROA
FinTech -0.0682*** -0.0214***
(0.0119) (0.00244)
(1) (2)
ROE ROA
FinTech -0.0925*** -0.0249***
(0.0111) (0.00228)
(1) (2)
ROE ROA
FinTech -0.0955*** -0.0252***
(0.0108) (0.00225)
(1) (2)
ROE ROA
FinTech -0.0816*** -0.0214***
(0.0112) (0.00227)
(0.0217) (0.00540)
(0.00820) (0.00181)
(1) (2)
ROE ROA
(0.0218) (0.00541)
(0.00803) (0.00173)
(1) (2)
ROE ROA
FinTech 0.0375 0.0102
(0.0552) (0.00842)
(0.0543) (0.00823)
(0.00822) (0.00182)
Year=2012 0 0 0 0 0
(.) (.) (.) (.) (.)
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