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ACHRM Model Question Paper 03

The evaluation is a closed book written exam lasting 3 hours with 100 total marks. It consists of 10 compulsory multiple choice questions worth 40 marks total (Part A), and candidates must answer 3 of 6 long-form questions worth 20 marks each (Part B). The exam covers topics like the role of HR during COVID-19, collective agreements, digitalization benefits, misconduct investigations, trade unions, labor demand analysis, change management, selection testing, knowledge management, and organizational ethics.

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380 views

ACHRM Model Question Paper 03

The evaluation is a closed book written exam lasting 3 hours with 100 total marks. It consists of 10 compulsory multiple choice questions worth 40 marks total (Part A), and candidates must answer 3 of 6 long-form questions worth 20 marks each (Part B). The exam covers topics like the role of HR during COVID-19, collective agreements, digitalization benefits, misconduct investigations, trade unions, labor demand analysis, change management, selection testing, knowledge management, and organizational ethics.

Uploaded by

kasuweda
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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CHARTERED INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA (INC.

ADVANCED CERTIFICATE COURSE IN HUMAN RESOURCE MANAGEMENT

FINAL EVALUATION TEST

BATCH NO:

Date
Time
Duration 03 hours
Assessment Mode Written Examination (Closed Book)
Total Marks 100

Instruction to Candidates
 Answer PART A (10 Compulsory Questions) and 03 Questions from PART B.
 This is a closed book examination. Therefore, all closed book examination rules and
regulations will be applicable.
 All notes, files, etc., should be kept away.
 Start each question in a new page and put the question number clearly on the respective page
of the answer script/booklet.
 Clear handwriting will attract more marks.
 Illustrate your answers with practical examples where necessary.
PART A
(Compulsory Questions) (10 x04 = 40 Marks)

1. Answer the following questions.


i. "COVID-19 has altered the way work is carried out in many organizations worldwide".
Discuss in brief the role of HR in this time of uncertainty.

ii. Explain what is meant by a "Collective Agreement" and indicate the benefits of a collective
agreement to the employer.
iii. Distinguish between the terms "Digitization" and "Digitalization". Indicate two benefits of
"Digitalization" for organizations.
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iv. What are the objectives of conducting a "Preliminary Investigation" in the case of grave
misconduct committed by an employee?

v. Briefly describe four advantages of having a Trade Union in your organization.

vi. What factors could be considered to analyze the "Labour Demand" in an Organization?

vii. Explain why "Change Management" is considered a must in today's business environment
and what role can Human Resource Management play in the "Change Management"
process.

viii. "Testing candidates for various skills and competencies is mandatory in selecting the ideal
candidate". Indicate four types of "Tests" used in the "Selection Process”.

ix. What is the contribution HRM needs to commit for "Knowledge Management" in an
organization and state two benefits of "Knowledge Management"?

x. "Ethical conduct of employees in an organization paves the way for a sustainable business
culture in an organization". Briefly indicate how ethics can be beneficial for an organization.

PART B
[Answer three (03) questions only] (20x03 = 60 Marks)

2) Conducting Training programmes is of great value to organizations in promoting different


competency levels of employees. However, conducting training programmes is not adequate to
complete training efforts, but evaluating the effectiveness of training is also essential. Explain in
detail how training evaluations can be done with examples.
(20 Marks)

3) "The contemporary business environment is changing at an unprecedented pace, and multiple


external environmental factors affect the businesses". Assume you are an HR Manager in an
organization engaged in the export of various spices overseas and analyze how three PESTEL
factors affect the operations of this business in the face of COVID19.
(20 Marks)

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4) "The process of Job Analysis is creating value in various ways, and there are two main by-products
of this Process". Explain in detail the two main by-products of the Job Analysis process,
highlighting the use of these by-products.
(20 Marks)

5) Describe the duties/responsibilities of the Employer, Employee, and the Line Manager for ensuring
the Health and Safety of Employees.
(20 Marks)

6) "Accurate measurement of performance of employees will ensure the effective implementation of


a proper reward management strategy". Explain in detail why Reward Management is essential
and at what levels performance can be measured for employee rewards.
(20 Marks)

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