User Manual

Data Logger
Logger1000A/Logger1000B

Logger1000A/
Logger1000BData LoggerUser
ManualLogger1000A_B-UEN-
Ver110-202301M-H-001405

Logger1000A_B-UEN-Ver110-202301
All Rights Reserved

All Rights Reserved

No part of this document can be reproduced in any form or by any means without the prior
written permission of Sungrow Power Supply Co., Ltd (hereinafter "SUNGROW").
Trademarks
and other Sungrow trademarks used in this manual are owned by
SUNGROW.
All other trademarks or registered trademarks mentioned in this manual are owned by their
respective owners.
Software Licenses

• It is prohibited to use data contained in firmware or software developed by SUNGROW,

in part or in full, for commercial purposes by any means.

• It is prohibited to perform reverse engineering, cracking, or any other operations that

compromise the original program design of the software developed by SUNGROW.

I
About This Manual
The manual mainly contains the product information, as well as guidelines for installation,
operation, and maintenance. The manual does not include complete information about the
photovoltaic (PV) system. Readers can get additional information at www.sungrowpower.
com or on the webpage of the respective component manufacturer.
Validity

This manual is valid for the following models:

• Logger1000A（4G version）

• Logger1000B（non-4G version）

The foregoing Loggers are referred to as the "Logger1000" for short unless otherwise
specified.
Target Group
This manual is intended for professional technicians who are responsible for installation,
operation, and maintenance of inverters, and users who need to check inverter parameters.
The product must only be installed by professional technicians. The professional technician
is required to meet the following requirements:

• Know electronic, electrical wiring and mechanical expertise, and be familiar with
electrical and mechanical schematics.

• Have received professional training related to the installation and commissioning of

electrical equipment.

• Be able to quickly respond to hazards or emergencies that occur during installation and
commissioning.

• Be familiar with local standards and relevant safety regulations of electrical systems.

• Read this manual thoroughly and understand the safety instructions related to
operations.
How to Use This Manual
Please read this manual carefully before using the product and keep it properly at a place
for easy access.
All contents, pictures, marks, and symbols in this manual are owned by SUNGROW. No part
of this document may be reprinted by the non-internal staff of SUNGROW without written
authorization.
Contents of this manual may be periodically updated or revised, and the actual product
purchased shall prevail. Users can obtain the latest manual from support.sungrowpower.
com or sales channels.

II
Symbols
This manual contains important safety instructions, which are highlighted with the following
symbols, to ensure personal and property safety during usage, or to help optimize the
product performance in an efficient way.
Please carefully understand the meaning of these warning symbols to better use the manual.

Indicates high-risk potential hazards that, if not avoided, may lead to death or
serious injury.

Indicates moderate-risk potential hazards that, if not avoided, may lead to death or
serious injury.

Indicates low-risk potential hazards that, if not avoided, may lead to minor or
moderate injury.

Indicates potential risks that, if not avoided, may lead to device malfunctions or
financial losses.

“NOTE” indicates additional information, emphasized contents or tips that may be

helpful, e.g., to help you solve problems or save time.

III
 Contents
All Rights Reserved .....................................................................................................I
About This Manual......................................................................................................II
1 Safety Instructions ............................................................................................1
1.1 Unpacking and Inspection ...............................................................................2
1.2 Installation Safety ...........................................................................................2
1.3 Electrical Connection Safety............................................................................2
1.4 Operation Safety ............................................................................................3
1.5 Maintenance Safety ........................................................................................3
1.6 Disposal Safety ..............................................................................................4
2 Product Description ..........................................................................................5
2.1 Function Introduction ......................................................................................5
2.2 Performance Features ....................................................................................5
2.3 Networking Application ...................................................................................5
2.4 Product Introduction........................................................................................7
3 Unpacking and Storage ...................................................................................9
3.1 Scope of Delivery ...........................................................................................9
3.2 Identifying the Logger1000 ............................................................................10
3.3 Checking upon Receiving..............................................................................10
3.4 Storage........................................................................................................10
4 Mechanical Mounting .....................................................................................12
4.1 Installation Location Selection .......................................................................12
4.2 Installation Tools...........................................................................................13
4.3 Installation Method .......................................................................................13
4.3.1 Wall-Mounted Installation.....................................................................13
4.3.2 Guide Rail-Mounted Installation............................................................15
4.4 Installing Antenna .........................................................................................16
4.5 Installing Power Box .....................................................................................17
5 Electrical Connection .....................................................................................19
5.1 Safety Instructions ........................................................................................19
5.2 Port Introduction ...........................................................................................19
5.3 Connection to PV Devices.............................................................................20

V
 5.3.1 Connection to a single inverter .............................................................20
5.3.2 Connection to multiple devices .............................................................23
5.3.3 Connection to Smart Energy Meter .......................................................23
5.3.4 Connection to Meteo Station ................................................................25
5.4 Connection to Background ............................................................................26
5.5 Connection to Micro-SIM...............................................................................27
5.6 Connection to Power Box ..............................................................................27
5.7 Cable Routing Requirements.........................................................................29
6 Commissioning ...............................................................................................30
6.1 Inspection before Commissioning ..................................................................30
6.2 Commissioning Steps ...................................................................................30
7 WEB Interface .................................................................................................33
7.1 Running Requirements .................................................................................33
7.2 Login Steps..................................................................................................33
7.2.1 WLAN Login .......................................................................................33
7.2.2 Ethernet Login ....................................................................................34
7.3 Web Main Interface.......................................................................................34
7.4 Web Menu ...................................................................................................35
7.5 Operation Procedure ....................................................................................36
7.6 Overview .....................................................................................................37
7.6.1 General Information ............................................................................37
7.6.2 Current Alarms....................................................................................37
7.7 Device Monitoring.........................................................................................38
7.7.1 RealTime Values .................................................................................38
7.7.2 DC Data .............................................................................................38
7.7.3 Initial Parameter..................................................................................38
7.7.4 Protection Parameter ..........................................................................39
7.7.5 General Parameter..............................................................................39
7.7.6 Device Instruction ...............................................................................39
7.7.7 Device Information ..............................................................................40
7.8 Device Maintenance .....................................................................................40
7.8.1 Device List..........................................................................................40
7.8.2 Firmware Update ................................................................................45
7.8.3 Inverter Log ........................................................................................45
7.8.4 AFCI Activation ...................................................................................46
7.9 History Data .................................................................................................46

VI
 7.10 System ......................................................................................................46
7.10.1 Running Information ..........................................................................46
7.10.2 System Maintenance .........................................................................46
7.10.3 Remote Maintenance ........................................................................47
7.10.4 Message Export ................................................................................48
7.10.5 System Time.....................................................................................49
7.10.6 iSolarCloud.......................................................................................50
7.10.7 IEC104 .............................................................................................50
7.10.8 MODBUS .........................................................................................54
7.10.9 Third-party portal...............................................................................55
7.10.10 Port Parameter................................................................................55
7.10.11 MPLC .............................................................................................60
7.10.12 About .............................................................................................61
8 Grid Dispatching Function .............................................................................62
8.1 Function Description .....................................................................................62
8.2 Interface Description.....................................................................................63
8.2.1 Digital Control Interface .......................................................................63
8.2.2 Analog Control Interface ......................................................................64
8.2.3 DRM Control Interface .........................................................................65
8.3 Power Control ..............................................................................................65
8.3.1 Active Power ......................................................................................65
8.3.2 Reactive Power...................................................................................72
8.3.3 Emergency Button ..............................................................................78
9 Device Maintenance ......................................................................................79
9.1 Safety Instructions ........................................................................................79
9.2 Maintenance ................................................................................................79
9.3 Troubleshooting ...........................................................................................80
10 Appendix .......................................................................................................83
10.1 Technical Data............................................................................................83
10.2 Dry Contact Wiring Cable ............................................................................84
10.3 Quality Assurance ......................................................................................84
10.4 Contact Information ....................................................................................85

VII
1 Safety Instructions
When installing, commissioning, operating, and maintaining the product, strictly observe the
labels on the product and the safety requirements in the manual. Incorrect operation or work
may cause:

• Injury or death to the operator or a third party.

• Damage to the product and other properties.

• Do not operate the product and cables (including but not limited to moving the
product, installing the product, operating the product and cables, powering up
the product, maintaining the product, and working at heights) in harsh weather
conditions such as lightning, rain, snow, and level 6 or stronger wind.

• In case of fire, evacuate from the building or product area and call the fire alarm.
Re-entry into the burning area is strictly prohibited under any circumstances.

• Tighten the screws with the specified torque using tools when fastening the
product and terminals. Otherwise, the product may be damaged. And the
damage caused is not covered by the warranty.

• Learn how to use tools correctly before using them to avoid hurting people or
damaging the device.

• Maintain the device with sufficient knowledge of this manual and use proper
tools.

• The safety instructions in this manual are only supplements and cannot cover
all the precautions that should be followed. Perform operations considering
actual onsite conditions.

• SUNGROW shall not be held liable for any damage caused by violation of
general safety operation requirements, general safety standards, or any safety
instruction in this manual.

• When installing, operating, and maintaining the product, comply with local
laws and regulations. The safety precautions in this manual are only
supplements to local laws and regulations.

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 1 Safety Instructions User Manual

1.1 Unpacking and Inspection

• Check all safety signs, warning labels and nameplates on devices.

• The safety signs, warning labels and nameplates must be clearly visible and
cannot be removed or covered before the device is decommissioned.

After receiving the product, check whether the appearance and structural parts of
the device are damaged, and check whether the packing list is consistent with the
actual ordered product. If there are problems with the above inspection items, do
not install the device and contact your distributor first. If the problem persists,
contact SUNGROW in time.

1.2 Installation Safety

Make sure there is no electrical connection before installation.

Make sure to avoid the water and electricity wiring in the wall before drilling.

Improper installation may cause personal injury!

• When moving the product, be aware of the product weight and keep the balance
to prevent it from tilting or falling.

Before operating the product, please check and ensure that tools to be used have
been maintained regularly.

1.3 Electrical Connection Safety

Before electrical connections, please make sure that the product is not damaged.
Otherwise, it may cause danger!
Before electrical connections, please make sure that the product switch and all
switches connected to the product are set to "OFF", otherwise electric shock may
occur!

2
User Manual 1 Safety Instructions

• Be sure to use special insulation tools during cable connections.

• Note and observe the warning labels on the product, and perform operations
strictly following the safety instructions.

• Respect all safety precautions listed in this manual and other pertinent
documents.

Damage to the product caused by incorrect wiring is not covered by the warranty.

• Electrical connection must be performed by professionals.

• Check the power cord and confirm that the identifier is correct before
connecting it.

• All cables used shall comply with the requirements of local laws and
regulations, and must be firmly attached, properly insulated, and adequately
dimensioned.

Comply with the regulations related to the local grid during wiring.

1.4 Operation Safety

• When the product is running, do not touch its enclosure.

• When the product is running, do not touch any wiring terminal of the product.
Otherwise, electric shock may occur.

• When the product is running, do not disassemble any parts of the product.
Otherwise, electric shock may occur.

1.5 Maintenance Safety

Unauthorized modification or use of parts not sold or recommended by SUNGROW

may result in fires and electric shocks.

3
 1 Safety Instructions User Manual

To prevent misuse or accidents caused by unrelated personnel, post prominent

warning signs or demarcate safety warning areas around the product to prevent
accidents caused by misoperation.

• To avoid the risk of electric shock, do not perform any other maintenance
operations beyond this manual. If necessary, contact SUNGROW for
maintenance. Otherwise, the losses caused are not covered by the warranty.

• If a fault occurs, only restart the device after the fault is cleared. Otherwise, the
fault may expand, and the device may be damaged.

1.6 Disposal Safety

Please scrap the product in accordance with relevant local regulations and
standards to avoid property losses or casualties.

4
2 Product Description

2.1 Function Introduction

The Logger1000 is a device used for data collection, power control, and protocol conversion
for inverters and other PV equipment in the PV plant. The device is also integrated with
communication gateway and plant O&M function.
The Logger1000 is featured as flexible networking, auxiliary maintenance, and easy
operation.

2.2 Performance Features

Flexible networking

• Support of RS485, Ethernet, and WLAN communication

• Support of data collection from various environment sensors, Smart Energy Meters,
Meteo Stations, inverters, and other equipment
Auxiliary maintenance

• Support of batch inverter parameter setting and software upgrading

• Support of remote desktop function, lower maintenance costs

• Support of grid control instruction and power factor control

• Support of local real-time monitoring, unnecessary to connect the Internet

Easy operation

• Auto search and allocation of inverter address

• Embedded web operation interface, support of mobile phone access, free download of
the App

2.3 Networking Application

As shown in the figure below, the Logger1000 can be connected to iSolarCloud via an
ethernet switch.

5
 2 Product Description User Manual

The Logger1000 can be connected to iSolarCloud via the router or connected to the
iSolarCloud via the WLAN or 4G network.

6
User Manual 2 Product Description

• The Logger1000 supports various communication manners such as WLAN and 4G.

• The Logger1000 can be connected to various environment sensors, Smart Energy

Meters, Meteo Stations, and inverters in the PV power generation system via an RS485
bus.

• Users can access the Web interface via mobile phone or PC, on which parameter
configuration and remote on-line upgrading can be performed.

• The Logger1000 can transmit data to iSolarCloud and forward background instructions
to downstream devices.

• The Logger1000 is equipped with grid dispatching function, including active power
control, reactive power regulation, etc.

2.4 Product Introduction

Appearance

figure 2-1 Appearance

Item Designation Description

Indicate the running state of the
A Indicator
Logger1000
B Vent -
C WLAN antenna mounting hole -
D* 4G antenna mounting hole -
E Wiring terminal Refer to "table 5-1 Port description"

Note: D* is 4G antenna mounting hole. The Logger1000A is provided with the hole while the
Logger1000B is not. Specifically, refer to the actual product received. In the following,
description is given by using the Logger1000A as an example.

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 2 Product Description User Manual

Indicator

Indicator
LED color LED status Description
(print)
No external power supply
Off
connected
Running
Red/green Slow flash (Green) Normal running
indicator (RUN)
Slow flash (Red) Device alarm
Steady on (Red) Logger1000 running fault
Off No data communication
4G indicator Steady on 4G connected successfully
Blue
(4G) * Data communication in
Slow flash
process
Off No data communication
WLAN connected
WLAN indicator Steady on
Blue successfully
(WLAN)
Data communication in
Slow flash
process

Note: * Only the Logger1000A is equipped with the 4G indicator.

• Slow flash means that the indicator flashes once every second.

• Slow flash of the communication indicator indicates data communication in process. If

there has been no data communication with iSolarCloud for 10s, the indicator will keep
steady on.
Dimensions

figure 2-2 Dimensions

Width (W) Height (H) Depth (D)

200mm 110mm 60mm

8
3 Unpacking and Storage

3.1 Scope of Delivery

Check the scope of delivery for completeness according to the packing list. The following
items should be included.

figure 3-1 Scope of delivery

Item Designation Description

A Logger1000 Logger1000
Quick User Manual, quality certificate, packing list,
B Documents
product test report, and warranty card
6x120Ω (Note: if there are more than 15 devices
Communication connected on the RS485 bus, it is recommended
C
terminal resistor to connect a 120Ω terminal resistor in parallel on
the A and B lines at the head or tail end of the bus)
D Nylon cable tie Used to tie cables
4 sets, M4X16, used for wall-mounting to fasten
E Fastener assembly
the device on the metal surface
4 sets, ST4.8X19, used for wall-mounting to fasten
F Expansion bolt
the device on the concrete wall
2 sets, E/UK-1201442, fixed on the guide rail to
G Terminal fastener
prevent the Logger1000 from moving
H Guide rail Length: 240mm
The Logger1000A is provided with the 4G antenna
WLAN antenna
I mounting hole while Logger1000B is not.
4G antenna
Specifically, refer to the actual product received.
Converters the AC current into DC current Length
J Power box
of supporting guide rail: 170mm

9
 3 Unpacking and Storage User Manual

3.2 Identifying the Logger1000

The type and key technical parameters of the Logger1000 can be found on the nameplate.
The nameplate is attached to the back of the Logger1000, shown by A in the figure below.

The nameplate contains important parameters. Ensure it is intact and clearly

legible.

3.3 Checking upon Receiving

The Logger1000 is thoroughly inspected and packed before delivery, but damage may be
still caused during transport. Check the following items carefully once receiving the
Logger1000.

• Check the scope of delivery for completeness according to"3.1 Scope of Delivery"

• Ensure that the device type is correct.

• Check the device thoroughly and ensure there are no visible damages.

If there are any problems, contact SUNGROW or the forwarding company.

Only undamaged Logger1000 can be installed and commissioned. Before

installation, ensure that:

• The Logger1000 is intact without any damages.

• Related documents, such as quick user manual, are enclosed.

3.4 Storage

If the Logger1000 is not to be installed immediately after receiving, observe the following
requirements to store it properly:

• The Logger1000 should be store in its original packing case and placed in a
wellventilated, dry, and tidy room.

• The storage carrier should be suitable for the weight of the Logger1000.

10
User Manual 3 Unpacking and Storage

• The storage environment should be well ventilated, dry, and without any accumulated
water.

• Ambient temperature: -40℃ to +85℃; relative humidity: 0~95%, no condensation.

• Take precautions to protect the device against damage due to harsh environment such
as shock cooling, shock heating, and collision.

• Regularly inspect the Logger1000, usually at least once a week. Check the packing case
for intactness and replace it immediately when necessary.

• Unpack and check the Logger1000 in powered on state if it has been stored more than
half a year.

• The Logger1000 must be packed during storage!

• Never store the Logger1000 outdoors or in an environment directly exposed to

sunlight!

• No tilting or stacking!

After long-time storage, thoroughly check the Logger1000 and ensure it is

undamaged before installation. If necessary, install the Logger1000 only after it
has been tested by qualified personnel.

11
4 Mechanical Mounting

Respect all local standards and requirements during mechanical installation.

4.1 Installation Location Selection

Selecting an optimal installation location for the Logger1000 is critical to safe operation, long
service life, and sound performance.
Take the following requirements into account when selecting the installation location:

• With the ingress of protection IP20, the Logger1000 can be installed only indoors.

• Ambient temperature range: -30℃ to +60℃.

• The relative humidity should not exceed 95%. If otherwise, the internal components will
be damaged.

• Take anti-moisture and anti-corrosion measures.

• Ensure that enough space is reserved around the Logger1000. The installation location
should be 1,500mm above the ground surface, and maintenance clearance of at least
500mm should be reserved. Minimum clearances are shown in the figure below.

When there are external devices (such as Meteo Station) connected to the
Logger1000, users should add corresponding communication SPD according to
onsite condition.

12
 User Manual 4 Mechanical Mounting

4.2 Installation Tools

Installation tools include but are not limited to the following recommended ones. If necessary,
use other auxiliary tools on site.

4.3 Installation Method

The Logger1000 can be installed in the wall-mounting manner or guide rail-mounting

manner, and users can select either one according to onsite condition.

4.3.1 Wall-Mounted Installation

Mount the Logger1000 onto the concrete wall or metal surface according to onsite
conditions.

Mount the Logger1000 onto the wall via the wall-mounting holes (as shown in the figure
below) on the back of it.

figure 4-1 Wall-mounting hole dimension

step 1 Select an appropriate installation surface.

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 4 Mechanical Mounting User Manual

step 2 Mark positions for drilling holes with a marker.

step 3 Drill the holes with a drill according to the marked positions.

Avoid drilling holes in the utility pipes and/or cables attached to back of the wall!

Operation personnel should wear goggles and dust mask throughout the drilling
process to avoid dust inhalation or contact with eyes.

step 4 Secure the expansion bolts into the holes with a rubber mallet.

If the Logger1000 is installed onto the metal surface, skip performing this step.

step 5 Fix the screw or bolt on the installation surface, where the screw protrudes from the wall
surface by about 5mm.Hang the Logger1000 onto the screws on the concrete wall or metal
surface via the wall-mounting holes on the back of Logger1000.

14
 User Manual 4 Mechanical Mounting

step 6 Check and ensure that the Logger1000 is firmly installed.

- - End

4.3.2 Guide Rail-Mounted Installation

Secure the Logger1000 via the rail buckles (as shown in the figure below) on the back of it.

step 1 Install and secure the guide rail at the appropriate location.

step 2 Slight press down the recessed part under the buckle of Logger1000 with a flat-head
screwdriver or other similar tools to pull out the buckle outwards.

15
 4 Mechanical Mounting User Manual

step 3 Hook the Logger1000 into the guide rail from above and press down the lower part of the
Logger1000 until it snaps into place.

step 4 Push the buckle of the Logger1000 upwards to clamp the guide rail.

step 5 Secure the terminal fasteners on both ends of the guide rail, to prevent the Logger1000 from
moving.

step 6 Check and ensure that the Logger1000 is firmly installed.

- - End

4.4 Installing Antenna

The sucker antenna base should be placed on a metal surface outside the container to
avoid impact on signal reception.
Antenna entry should be reserved on the container, and the entry hole size is 20mm.
Secure the sucker antenna base onto the surface outside the container, lead one end (with
the nut) of the antenna through the drilled hole, and fix it onto the corresponding terminal of
the Logger1000 clockwise, as shown in the figure below.

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 User Manual 4 Mechanical Mounting

4.5 Installing Power Box

Mount the power box onto the concrete wall or metal surface according to onsite
conditions.

Secure the power box via the buckles (as shown in the figure below) on the back of it.

step 1 Install and secure the power box guide rail at the appropriate location.

The power box should be 200mm away from the Logger1000 to ensure that the
power cable from the power box can be connected to the power input port of the
Logger1000.

step 2 Tilt the power box and hook the buckle into the guide rail. Press down the power box until it
snaps into place with an audible "Click" sound.

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 4 Mechanical Mounting User Manual

step 3 The installation of the power box and Logger1000 is completed.

- - End

18
5 Electrical Connection

5.1 Safety Instructions

Incorrect cable connection may cause device damage or even personal injury.

All cables must be intact, well insulated, appropriately dimensioned, and firmly
connected.

5.2 Port Introduction

External wiring terminals are located at the bottom of Logger1000, and the wiring area is
shown in the figure below.

figure 5-1 Wiring area

table 5-1 Port description

Port Function Description

24V OUT 24V power output 24V±5%, the max. output current: 0.5A
DI Converters AI into DI Switch for enabling the AI/DI function
24V IN 24V power input 24V±3%

Grounding Connecting protective grounding cable

Compatible with AI/DI Default AI input sampling: 0-10V or 4-

AI/DI
function 20mA
DI Digital input Digital signal input

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 5 Electrical Connection User Manual

Port Function Description

DRM (Demand
Works together with the DI1~DI4 to
DRM Response Modes)
achieve the DRM function
function
0V Digital reference point -
RS485 communication
RS485 Support of 3 inputs of RS485
port
* SIM card slot Support of Micro-SIM card
Can be connected to background master
ETH Ethernet port via devices such as Ethernet switch and
router
WLAN WLAN antenna -
4G* 4G antenna -
RST Restart Press it for 3s to restart
Note: * Only the Logger1000A is equipped with the SIM card slot and the 4G function.

For the RS485 (A1B1~A3B3) ports, the communication distance should not
exceed 1,000m.

5.3 Connection to PV Devices

Devices in the PV system that can be connected to the Logger1000 include the inverter,
Meteo Station, Smart Energy Meter, etc.

5.3.1 Connection to a single inverter

The RS485 port of SUNGROW inverter is RS485 terminal block or RJ45 port.

5.3.1.1 RS485 terminal block connection

Communication cable specification:

Recommended cross-
Cable Type
section
RS485 communication
Shielded twisted pair 0.75mm2~1.5mm2
cable

step 1 Lead the RS485 communication cable from the inverter to the wiring area of Logger1000.

step 2 Strip the cable jacket and insulation layer with a wire stripper by about 15mm and 8mm to
10mm respectively.

20
 User Manual 5 Electrical Connection

step 3 Connect the stripped cable to the RS485 ports of the Logger1000, as shown in the figure
below.

RS485A is connected to port A while RS485B is connected to port B.

The RS485 communication cable must be the shielded twisted pair with the
shielding layer single-point grounded.

When a multi-core multi-strand copper wire cable is used, crimp an appropriate

euro style terminal at the communication cable head and then connect it to the
RS485 port of the Logger1000.

step 4 Connect the Logger1000 to the inverter.

- - End

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 5 Electrical Connection User Manual

5.3.1.2 RJ45 port connection

Communication cable specification:

Cable Type
RJ45 communication cable Shielded twisted pair Ethernet cable

step 1 Lead the RJ45 communication cable from the inverter to the wiring area of Logger1000.

step 2 Strip the insulation layer of the communication cable with an Ethernet wire stripper, and lead
the corresponding RS485A/B signal cables out. Insert cord end terminals into signal cable
RS485+ A and signal cable RS485- B, and crimp them with a crimper. Cut off the redundant
signal cable and warp it with a heat-shrink tubing.

If the communication cable is Shielded Ethernet cable, white-green wire 3 is defined as

RS485- B wire and the green wire 6 as RS485+ A wire.

step 3 Connect the communication cable to the RS485 ports of the Logger1000, as shown in the
figure below.

step 4 Connect the Logger1000 to the inverter.

- - End

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 User Manual 5 Electrical Connection

5.3.2 Connection to multiple devices

Multiple inverters are connected to the Logger1000 in the RS485 daisy chain manner. If
more than 15 inverters (14 inverters, for devices other than Logger1000) are connected on
the RS485 bus, it is recommended to connect a 120Ω terminal resistor in parallel on the
RS485A and RS485B lines at the head and tail end of the bus.

With an outdoor device connected to the Logger1000, it is recommended to

connect an SPD to protect the Logger1000 from lightning damage.

• The Logger1000 allows for 3 inputs of RS485 buses and 30 devices at most.

• When the number of device types is less than or equal to the number of RS485 ports of
Logger1000, it is recommended to connect different types of devices to different RS485
ports separately.

• The addresses of devices on each RS485 bus must be different from one another and
within the address range set for the Logger1000 (address range of residential inverters
and string inverters manufactured by SUNGROW: 1-247; address range of third-party
devices: 1-255). Otherwise, communication error will occur.

• Serial port parameters of each device on the RS485 bus should be consistent with those
of the Logger1000. The serial port parameters include baud rate, data bit, stop bit, and
check bit.

5.3.3 Connection to Smart Energy Meter

It is recommended to use the Smart Energy Meter whose communication protocol complies
with DL/T645-1997/2007 protocol or Modbus protocol. Logger1000 can be connected to the

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 5 Electrical Connection User Manual

Smart Energy Meter through RS485 port or Ethernet port. The recommended Smart Energy
Meter types are as follows:

No. Manufacture Type Protocol Type Wiring

1 Sfere PD194E/Z
2 Acrel PZ96-E3
3 Acrel DTSD1352
Modbus RTU " RS485 Connection"
4 Weidmüller EM 610
5 SUNGROW DTSU666
6 Schneider IEM3255
" RS485 Connection"
UMG604， Modbus RTU
7 Janitza " Ethernet
UMG104 Modbus TCP
Connection"

RS485 Connection
The following figure shows the connection between the Logger1000 and the Smart Energy
Meter.

Connect the communication cable led from the Smart Energy Meter to the RS485 port of the
Logger1000.

All devices on each RS485 bus support the same communication protocol.
If using Weidmüller or Janitza meters, it is necessary to connect the RS485 A/B
port of the meter to the RS485 B/A port of the Logger1000.

Ethernet Connection
The following figure shows the connection between the Logger1000 and the Smart Energy
Meter.

24
User Manual 5 Electrical Connection

Prepare two appropriate Ethernet cables. Connect the cable led from the Smart Energy
Meter to a port of the core switch.Connect one end of the other Ethernet cable to another
port of the core switch and the other end to the "ETH" port of the Logger1000.

If there is no core switch connected on site, connect the cable led from the Smart
Energy Meter directly to the "ETH" port of the Logger1000.
The farthest effective transmission distance of the network cable is 100m, and it is
recommended that the actual distance should be no more than 90m. CAT 5E
cable or network cable with higher category is recommended.

5.3.4 Connection to Meteo Station

Meteo Station includes standard Meteo Station and discrete Meteo Station. The discrete
Meteo Station consists of several sensors.
It is recommended to use Meteo Station complying with Modbus protocol. Meteo Station can
be connected to Logger1000 through RS485 port or AI port. The recommended Meteo
Station types are as follows:

No. Type Wiring

1 PC-4
2 PC-4 PRO
3 WING-TRACKER
4 WS601
5 SMP10 " RS485 Connection"
6 RT1
7 PVMet75
8 PVMet200
9 Si-RS485TC
10 TEMPER_SENSOR
" AI Connection"
11 Meteo sensor

RS485 Connection
The following figure shows the connection between the Logger1000 and the Meteo Station.

Connect the communication cable led from the Meteo Station to the RS485 port of the
Logger1000.

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 5 Electrical Connection User Manual

If multiple inverters are connected to the Logger1000 together with the Meteo
Station, the Meteo Station should be connected on the very end of the daisy chain.

AI Connection
The following figure shows the connection between the Logger1000 and the Meteo Station.

Connect the communication cable led from the Meteo Station to the AI port of the
Logger1000.

5.4 Connection to Background

The Logger1000 can be connected to the background of the PV system via the network port,
and the communication protocol is standard Modbus TCP or IEC104.
As a salve device, the Logger1000 can be accessed by multiple backgrounds and
communicate by using the standard protocol. The following figure shows the connection
between the Logger1000 and the background.
The Logger1000 can be connected to multiple monitoring background systems via the
Ethernet switch or router, or it may be connected to the single monitoring background
system via the network cable.
For example, the Logger1000 is connected to the background system via the Ethernet
switch, and the wiring steps are as follows:

step 1 Prepare an Ethernet cable of suitable length.

step 2 Insert one end of the cable into the port of the Ethernet switch and the other end to the
"ETH" port of the Logger1000.

step 3 Set IP address of the ETH port to be within the same network segment as that of the
background monitoring system.

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User Manual 5 Electrical Connection

figure 5-2 Connection to PV background system

Default IP of the "ETH": IP12.12.12.12.

- - End

5.5 Connection to Micro-SIM

Micro-SIM card size: 12mmx15mm.

Support of hot plug of Micro-SIM.

5.6 Connection to Power Box

The Logger1000 supports DC24V power supply. Prepare two-core DC cable, three-core AC
cable, and grounding cable before wiring. Power cable specifications are shown in the table
below.

table 5-2 Power cable specification

Length of cable Length of

Recommended
Cable jacket to be insulation to be
cross-section
stripped off stripped off
DC cable, AC cable 1mm2~1.5mm2 15mm 8mm~10mm
Grounding cable 1mm2~1.5mm2 8mm~10mm -

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Power cable wiring steps are as follows:

step 1 Strip the cable jackets and insulation layers of the DC cable, AC cable, and grounding cable
with a wire stripper by appropriate length.

step 2 Insert the stripped DC cable into the "24V IN" and "24V OUT" ports of the Logger1000.
Connect the DC cable led from the "24V OUT" port of the Logger1000 to other devices that
need 24V DC power supply.

step 3 Connect the stripped grounding cable to the corresponding port of the Logger1000.

step 4 Connect the DC cable led from the "24V IN" port of the Logger1000 to the "DC 24V OUT"
port of the power box. Connect the stripped AC cable to the "AC (100~277V)" port of the
power box, and connect the other end of the AC cable to the 220V AC power.

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User Manual 5 Electrical Connection

The power source should meet limited power source or PS2 requirements.

- - End

5.7 Cable Routing Requirements

Cables used in the system generally include power cables and communication cables.
The communication cable needs to be routed away from the power cable, and the cables
need to form a right angle at the intersection. The communication cable needs to be as short
as possible and keeps a distance from the power cable.
Power cables and communication cables should be routed in different cable trenches to
avoid long-distance parallel cable routing of power cables and other cables, thereby
reducing electromagnetic interference due to output voltage transient.
The distance between the power cable and communication cable should be greater than
200mm. When the cables meet with each other, the cross angle should be 90°, and the
distance can be reduced accordingly.
The following table shows the recommended minimum distances between parallel shielded
communication cables and power cables.

Parallel cable length (m) Min. distance (m)

200 0.3
300 0.5
500 1.2
The communication cables should be routed as closely to the ground surface or supports (-
such as support beam, steel channel, or metal rail) as possible.

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6 Commissioning

6.1 Inspection before Commissioning

No. Inspection item Result

All cables are intact, well-insulated, and appropriately
1 □
dimensioned
2 All cables are connected correctly and firmly □
The polarity of the power supply cable is correct. The
3 □
grounding cable is reliably grounded

6.2 Commissioning Steps

No. Step Result

1 Inspection before commissioning □
2 Power on the Logger1000. □
3 Check whether the indicators of Logger1000 normally flash. □
Connect the debugging PC to the "ETH" port of the Logger1000
via the network cable (default IP address of "ETH":
4 12.12.12.12). □
Log in the Web at 12.12.12.12 through the IE, Safari or Chrome
browser.
Make sure the communication cable connecting the device and
the Logger1000 is firmly in place, and connect the DC circuit
5 □
breaker of the inverter to ensure the inverter is supplied with
power.
Set serial port parameters by referring to the "7.10.10.1
RS485" chapter, including the baud rate, check bit, data bit, and
6 stop bit. □
The default setting is 9600bps, 8 data bit, 2 stop bit, and no
check bit.

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No. Step Result

Set the devices connected to the Logger1000 through the
device management function. If the device connected for the
first time is SUNGROW string inverter, use "7.8.1 Device
List" function to search the device whose address will be
7 □
automatically allocated. For devices of other types, connect
them to the Logger1000 by referring to "7.8.1 Device List". For
the devices of other types, the communication address needs
to be preset.
Enable the DHCP service of the router, so that the Logger1000
8 □
automatically obtains the IP address via the DHCP function.
Set the iSolarCloud address if data needs to be uploaded to
cloud server.
The default iSolarCloud station is "China Station". Users in
9 mainland China access the "China Station", users in Europe □
access the "Europe Station",users in Australia access the "-
Australian Server", and users in other regions access the "-
International station".
Check the data of SUNGROW string inverter for correctness on
10 □
the real-time information interface.
Create new plant via the iSolarCloud App and check the
11 □
iSolarCloud data for correctness.

The auto search function is available for SUNGROW string inverters whose
addresses are automatically allocated.
Devices of other types, such as Smart Energy Meter and transformer, can be
connected to Logger1000 via the adding device function.
Addresses of the device connected to the same communication port should be
different from each other.
Save the settings after operation, and otherwise the settings will not take effect.

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Use the iSolarCloud App to create a new plant. Users can directly scan the QR
code on the front label of the Logger1000 or manually input the S/N to add
communication equipment. For details, refer to the Quick Guidance of iSolarCloud
App. Scan the bottom QR Code to view or obtain the Quick Guidance of
iSolarCloud App.

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7 WEB Interface

7.1 Running Requirements

Item Parameter
IE11 or later, Chrome65 or later, and Safari11 or
Browser
later
Min. resolution 1024*768

7.2 Login Steps

The Web interfaces provided in this document are for reference only, and the
actual ones may differ.
Users of different types have different permissions. In the following, description is
given by using the O&M permission as an example.

Users can log into the Logger1000 via the Ethernet or WLAN (recommended).

7.2.1 WLAN Login

step 1 Open the wireless network settings of the PC, search for the wireless network "SG-
A1234567890" of the Logger1000, and connect the PC to the wireless network of the
Logger1000 (without password).

"SG-A1234567890" is just used as an example. For actual wireless network, refer

to the S/N on the label attached to the front side of the Logger1000.
The WLAN hotspot is always turned on, and cannot be turned off.

step 2 Enter the IP address 11.11.11.1 of the Logger1000 in the PC address bar to enter the
general user login interface.

step 3 Click the button Login in the upper right corner, enter the default password "pw1111", and
click Login, to enter the O&M user interface.

- - End

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User types include "general user" and "O&M user".

The general user can view basic information, real-time fault, and device
monitoring information of the Logger1000.
In addition to all permissions of the general user, the O&M user has the
permission to set and modify parameters of the Logger1000 and devices
connected to the Logger1000.
In the following, description is given by using the O&M permission as an example.

After login for the first time, it is recommended to change the password as soon as
possible. Click O&M user→Modify password to change the password.
With the login password forgotten, contact SUNGROW and provide the device S/
N as well as system time, to get the password.

7.2.2 Ethernet Login

step 1 The IP address of the PC connected to the Logger1000 is the same as that of the
Logger1000. The IP address is 12.12.12.X. For example, the IP address of the PC can be
set to 12.12.12.125, and the subnet mask is 255.255.255.0.

IP of Logger1000 is 12.12.12.12 by default, and subnet mask is 255.255.255.0.

step 2 Connect the Logger1000 to the PC via the Ethernet.

step 3 Enter the IP address 12.12.12.12 of the Logger1000 in the PC address bar to enter the
general user login interface.

step 4 Click the button Login in the upper right corner, enter the default password "pw1111", and
click Login, to enter the O&M user interface.

- - End

User types include "general user" and "O&M user".

Users of different types have different permissions.

7.3 Web Main Interface

When the "O&M user" logs into the Web for the first time, the "Help" window pops up. Follow
the prompts to perform operations such as time synchronization, device connection, and
forwarding configuration.
The Web main interface is as follows:

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Item Designation Description

A Navigation menu Display main function modules of the Web
Function display
B Display the current interface
area
Display the current alarm level and alarm number.
C Alarm icon Users can click the icons to enter the corresponding
alarm interface
Display the basic configuration steps of the
D Help
Logger1000
E Language menu Click the button to select the desired language
F User Display the current login user

: WLAN connection

：Wireless connection
G Information icon

：Ethernet Connection

：Cloud access

7.4 Web Menu

The Web has seven main function modules: "Overview", "Device Monitoring", "Device", "-
Power Control", "History Data", "System", and "About".
The permissions of the O&M users are as follows:

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7.5 Operation Procedure

Perform the following operations before logging into the Logger1000 Web for the first time.

step 1 Complete the electrical connections.

Ensure that the Logger1000 has been correctly connected to other devices. Refer to the
chapter "5 Electrical Connection".

step 2 Configure serial ports of the Logger1000.

After logging into the Web, first configure the serial ports of the Logger1000, to ensure that
the Logger1000 can normally communicate with upstream devices. Refer to the chapter
"7.10.10 Port Parameter".

step 3 Calibrate the system time.

Check whether the current system time is correct, and perform manual time synchronization
or automatic time synchronization when necessary. Refer to the chapter "7.10.5 System
Time".

step 4 Automatically search the device.

Devices that can be automatically searched, such as SUNGROW string inverter, can be
added via the auto search function with addresses allocated automatically. Refer to the
chapter "7.8.1 Device List".

step 5 Add the device. Refer to the chapter "7.8.1 Device List".

step 6 Configure forwarding service.

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After all devices have been added, configure the forwarding service of the Logger1000, to
ensure that the Logger1000 can forward the data to upstream devices. Refer to the chapter
"7.10.6 iSolarCloud"~"7.10.9 Third-party portal".

- - End

7.6 Overview
7.6.1 General Information

Click Overview→General information to enter the corresponding interface.

Shortcut menu
Device setup: support of auto search and add device functions. Click the menu to add,
delete, modify, and view the device or perform auto search operation to search the device to
which address will be automatically allocated. Refer to the chapter "7.8.1 Device List".
Network management: set Ethernet parameters. Refer to the chapter "7.10.10 Port
Parameter".
Transfer configuration: transfer the data connected by the system to the background. Refer
to the chapter "7.10.6 iSolarCloud"~"7.10.9 Third-party portal".
System maintenance: support of operations such as system upgrade, log export, and
rebooting. Refer to the chapter "7.10.2 System Maintenance".
PV-plant value
Information such as today yield, total yield, real-time active power, and number of offline
devices can be viewed.
Click the button Exp. to view more information.
Inverter realtime values
Information on the inverter such as state, daily yield, active power, and reactive can be
viewed.

7.6.2 Current Alarms

Click Overview→Current alarms to view the device fault information.

Information such as device name, alarm name, alarm type, alarm time, fault code, and fault
ID can be viewed.

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7.7 Device Monitoring

Click Device Monitoring to enter the corresponding interface.

Device information such as real-time values, DC data, initial parameter, protection
parameter, general parameter, device instruction and device information can be viewed on
this interface.

7.7.1 RealTime Values

Realtime information such as power generation, device state, and active power can be
viewed on this interface.

step 1 Click Device Monitoring→Realtime Values to view the corresponding information.

step 2 Click the button to select the device type.

- - End

7.7.2 DC Data

Click Device Monitoring→DC data to view the corresponding information.

On this interface, voltage and current information of multiple inputs of MPPTs and strings
can be viewed.

7.7.3 Initial Parameter

Click Device monitoring→Initial Parameter to enter the corresponding interface and set
initial parameters.
Select the meter, set PT Transformation Ratio, CT Transformation Ratio, Meter Reverse
Connection Enable and Access Type, click Save.

When the meter cable is connected reversed, but it is not easy to change the
wiring, the correct meter data can be obtained after opening the meter reversing
enable switch.
The meter reversal function supports single-phase meters and three-phase
meters. Note that only the reverse connection of three phases is supported, and
the reverse connection of one or two of the three phases is not supported.

Select the inverter, initial parameters can be set in two manners: single setting and batch
setting.

7.7.3.1 Single setting

step 1 Select the desired Country (region) and Grid type.

step 2 Click Settings to set initial parameters for the single device.

- - End

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7.7.3.2 Batch setting

step 1 Select the desired Country (region) and Grid type.

step 2 Click Configure Synchronization.

step 3 Select the desired devices in the pop-up device list, and click Save to achieve batch setting.

- - End

7.7.4 Protection Parameter

Click Device monitoring→Protection Parameters to enter the corresponding interface

and set protection parameters.
Protection parameters can be set in two manners: single setting and batch setting. For
specific setting method, refer to "7.7.3 Initial Parameter".

7.7.5 General Parameter

step 1 Click Device monitoring→General Parameters to enter the corresponding interface and
set general parameters.

step 2 Select Read-back, set Register Address, Register Number, and Address Type, and click
the button Read-back, to read the current value of the device.

step 3 Select Settings, set Register Address, Data Type, and set Value, and click the button
Save. Parameters can be set for a single device.

For parameters that need to be set, refer to corresponding communication

protocol of the inverter.

step 4 (Optional) Select Settings, set the Register Address, "Data Type" and set Value, and
Click Configure Synchronization. In the pop-up list of devices, check the devices that
need to be set, and click Save. You can set the parameters for multiple devices.

- - End

7.7.6 Device Instruction

Click Device Monitoring→Device Instruction to enter the corresponding interface.

On this interface, users can boot/shutdown the device or reset all settings.
Device instruction can be set in two manners: single setting and batch setting. Take the boot
operation as an example for explanation.

7.7.6.1 Single setting

step 1 Select a device, click Boot, and a dialog box pops up.

step 2 Click Yes to start a single device.

- - End

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7.7.6.2 Batch setting

step 1 Select a device, click Boot, and a dialog box pops up.

step 2 Click Configure Synchronization.

step 3 Select the desired devices in the pop-up device list, and click Save to achieve batch setting.

step 4 Click Confirm on the pop-up dialog box.

- - End

7.7.7 Device Information

Click Device Monitoring→Device Information to view the corresponding information.

Parameter information such as device S/N, device model, and rated active power can be
viewed.

7.8 Device Maintenance

7.8.1 Device List

The function module Device list is used for managing devices connected to the Logger1000
and configuring addresses for these devices. Devices can be automatically searched and
added.

7.8.1.1 Auto search

The Auto Search function is used for SUNGROW string inverter to which addresses will be
automatically allocated.

step 1 Click Device→Device List to enter the corresponding interface.

step 2 Click the button Auto Search, and the corresponding window pops up.Select an interface
type, and click Search.

step 3 After that, corresponding devices will be displayed.

- - End

Inverters without the SN do not support the automatic search function and device
adding function.
Automatic address allocation pops up only when there is an actual address
confrontation.

If one of the serial ports needs to enable the access of EyeW485, see "7.10.10.1
RS485" for specific operations. After the port type is selected, users can search
for eligible devices with the array number and country/region.

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7.8.1.2 Export

step 1 Click Device→Device List to enter the corresponding interface.

step 2 Click the button to export the device list.

- - End

7.8.1.3 Import

step 1 Click Device→Device List to enter the corresponding interface.

step 2 Click the button to export the device list.

step 3 After the device list is exported, the user can modify device names in batch.

step 4 After the modification is completed, save the device list file in the .csv format.

step 5 Click the button to import the .csv file into the Web.

- - End

7.8.1.4 Add device

step 1 Click Device→Device List to enter the corresponding interface.

step 2 Click Add Device, select a Device Type in the pop-up window, and fill in the information
required.

- - End

7.8.1.5 Add the Third-party Meter (Import Files)

step 1 Click Device→Device List to enter the corresponding interface.

step 2 Click Add Device, select Meter option in the Device Type.

step 3 Select the port (COM1/COM2/COM3/NET) that the meter is actually connected to in the
Port.

step 4 Select Others option in the Device Model.

step 5 Select Import Files option in the Configuration Method.

step 6 Select the corresponding measuring point template in the “Configuration File”. Or click the
icon to import the configuration file.

step 7 Enter the value of Beginning Address and the Quantity of Device, click Save.

Be aware of the number of device added in each port, the Beginning Address to
be entered should bigger than the device address existed if they are in the same
port.

- - End

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7.8.1.6 Add the Third-party Meter (Custom)

step 1 Click Device→Device List to enter the corresponding interface.

step 2 Click Add Device, select Meter option in the Device Type.

step 3 Select the port (COM1/COM2/COM3/NET) that the meter is actually connected to in the
Port.

step 4 Select Others option in the Device Model.

step 5 Select Custom option in the Configuration Method. Click Next to enter Configure
Measuring Point the interface.

table 7-1 Parameter description

Parameter Description
Refer to the communication protocol of the meter, parse
Byte Order
the order of the read byte stream
Refer to the communication protocol of the meter, voltage
PT Transformation Ratio
transformation ratio
Refer to the communication protocol of the meter, current
CT Transformation Ratio
transformation ratio
Beginning Address The beginning address of the device
Quantity of Device The number of the meter
The device address to be read when click Read-Back, the
Debug Address range is [(“Beginning Address”), (“Beginning Address” +
”Quantity of Device”-1)]
Refer to the communication protocol of the meter, the
address of Modbus communication protocol, priority to
Modbus Address
select the register address corresponding to the data type
of “Float”
Refer to the communication protocol of the meter, the
Register Type
register type of the corresponding measuring point
Refer to the communication protocol of the meter, the data
Data Type
type of the corresponding measuring point
With or without framing when send messages at this point,
Read Type
recommend to choose continuous type
Refer to the communication protocol of the meter, the
Coefficient
coefficient that multiplied the value of the data read
The value of the selected measuring point read when
Read-back Value clicking Read-back

The user can select up to 21 objects for setting. Their corresponding parameters
such as Modbus address please refer to the user manual of the connected meter.

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step 6 Select the points to be measured, click Read-back to read the information from the meter in
real time to check the correctness of parameter setting.

Only when the “Read-back Value” is consistent with the displayed value of the
electric meter, the parameter setting of the measuring point is correct.

step 7 When the “Read-back Value” is consistent with the displayed value of the electric meter,
click Save Template to save the measuring point setting of this/these meter (s) as a
template.

step 8 Enter the template name in the pop-up prompt window and click Confirm on the prompt
window to save the template.

The template name should be a combination of numbers, letters, dashes and

underscores starting with English letters, with a maximum length of 32 bits.

step 9 Click Confirm on the measuring point configuring window to add the device and save the
setting.

- - End

7.8.1.7 Add the Third-party Meteo staion (Import Files)

step 1 Click Device→Device List to enter the corresponding interface.

step 2 Click Add Device, select Meteo Staion option in the Device Type.

step 3 Select the port (COM1/COM2/COM3) that the meteo staion is actually connected to in the
Port.

step 4 Select Others option in the Device Model.

step 5 Select Import Files option in the Configuration Method.

step 6 Select the corresponding measuring point template in the Configuration File. Or click the
icon to import the configuration file.

step 7 Enter the value of Beginning Address and the Quantity of Device, click Save.

The Modbus ID addresses of the devices connected in the same COM port of
Logger1000 cannot be repeated.

- - End

7.8.1.8 Add the Third-party Meteo staion (Custom)

step 1 Click Device→Device List to enter the corresponding interface.

step 2 Click Add Device, select Meteo Staion option in the Device Type.

step 3 Select the port (COM1/COM2/COM3) that the meteo staion is actually connected to in the
Port.

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step 4 Select Others option in the Device Model.

step 5 Select Custom option in the Configuration Method. Click Next to enter Configure
Measuring Point the interface.

table 7-2 Parameter description

Parameter Description
Refer to the device Modbus map, parse the order of the
Byte Order
read byte stream
Beginning Address The beginning address of the device
Quantity of Device The number of the device
The device address to be read when click Read-Back,
Debug Address the range is [(“Beginning Address”), (“Beginning
Address” + ”Quantity of Device”-1)]
With or without framing when send messages at this
Read Type
point, recommend to choose continuous type
Refer to the Modbus map of the device, the coefficient
Coefficient
that multiplied the value
The value of the selected measuring point read when
Read-back Value clicking Read-back

The user can select up to 13 objects for setting. For the corresponding
parameters(such as register address, register type, etc.), please refer to the user
manual of the connected meteo station.

step 6 Select the points to be measured, click Read-back to read the information from the meteo
station in real-time to check the correctness of parameter setting.

step 7 After confirming that the read-back data is correct, then click Confirm.

step 8 Enter the template name in the pop-up prompt window and click Confirm on the prompt
window to save the template.

The template name should be a combination of numbers, letters, dashes and

underscores starting with English letters, with a maximum length of 32 bits.

step 9 Click Confirm on the measuring point configuring window to add the device and save the
setting.

- - End

7.8.1.9 Edit device

step 1 Click Device→Device List to enter the corresponding interface.

step 2 Click the button in the operation bar, to modify the name of the device connected to the
Logger1000 and other parameters.

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step 3 Click Save.

- - End

The "Device Name" is named in the form device model (port number-
communication address).
Take SG36KTL-M (COM1-7) as an example. SG36KTL-M is device type, COM1
is the communication port, and 7 is the communication address.

7.8.1.10 Delete device

After a device is deleted on site, the user can delete the device from the Device List , to
keep device consistency.

step 1 Click Device→Device List to enter the corresponding interface.

step 2 Select the device to be deleted, click the button Delete.

step 3 Click Confirm in the pop-up window, to delete the device.

- - End

7.8.2 Firmware Update

The Firmware Update function is used to upgrade the SUNGROW residential inverter and
string inverter.

step 1 Click Device→Firmware Update to enter the corresponding interface.

step 2 Click the button Select a Firmware File. Select an upgrading file and import it to the system.
Matching inverters will be detected.

step 3 Select the device to be upgraded, and click Upgrade.

step 4 Complete firmware update to view current version, target version, start time, end time and
other information.

- - End

The firmware file should be in the ".zip" format.

Never interrupt the upgrade.

7.8.3 Inverter Log

step 1 Click Device→Inverter Log to enter the corresponding interface.

step 2 Select the device running information, and click the button to view the export progress.

step 3 Click Save to store the exported log in the local.

step 4 Click Cancel and then Confirm on the pop-up window, to cancel the current operation.

- - End

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7.8.4 AFCI Activation

step 1 Click Device→AFCI Activation to enter the corresponding interface.

step 2 Check the devices that need to self-checking, click Self-checking and then Confirm on the
pop-up window.

The status of the self-checking device must be Enable. If the self-checking status
is Disabled, you can click to set the self-checking status to Enable.

step 3 The result column shows the self-checking status as Self-testing, and after 7 ~ 8 seconds,
the self-checking result will be displayed as Self-checking Failure or Self-test pass.

step 4 Click Clear Fault to bring up a dialog box showing the status of fault clearing.

- - End

7.9 History Data

Click History data→Operation Log to enter the corresponding interface.

On this interface, users can view history information.

7.10 System
7.10.1 Running Information

Click System→Run Information to enter the corresponding interface.

Information such as mobile network signal strength, WLAN, AI voltage, DI status can be
viewed.

7.10.2 System Maintenance

7.10.2.1 System upgrade

Users can upgrade Logger1000 on the Web interface.

step 1 Click System→System Maintenance to enter the corresponding interface.

step 2 Click System Upgrade, select the upgrade file, and export it to the system.

step 3 Click Upgrade on the pop-up version information window. The system enters upgrade state.

- - End

The upgrade file should be in the ".zip" format.

7.10.2.2 Log export

step 1 Click System→System Maintenance to enter the corresponding interface.

step 2 Click the button Log Export to enter the corresponding interface.

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 User Manual 7 WEB Interface

step 3 Select the type of logs to be exported, and click Confirm.

- - End

7.10.2.3 Rebooting

step 1 Click System→System Maintenance to enter the corresponding interface.

step 2 Click Rebooting to enter the corresponding interface.

step 3 A warning window will pop up, and click Confirm to continue the rebooting operation.

- - End

7.10.2.4 Reset all setting

step 1 Click System→System Maintenance to enter the corresponding interface.

step 2 Click Reset All Settings to enter the corresponding interface.

step 3 A warning window will pop up, and click Confirm to continue the reset all settings operation.

- - End

Restoring the factory settings refers to restoring all modified settings to the factory
state and will not clear the data.

7.10.3 Remote Maintenance

step 1 Click System→Remote Maintenance to enter the corresponding interface.

table 7-3 Parameter description

Remote maintenance switch

Description
state
Disabled Not allow for remote maintenance on the Logger1000
Enable Allow for remote maintenance on the Logger1000

step 2 In case the remote maintenance switch is in the Enable state, the remote service address
needs to be set.

• Users in mainland China select Chinese Server,

• Users in Europe select European Server.

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• Users in Australia select Australian Server.

• Users in other regions select the International Server.

The remote maintenance address will change once the Logger1000 is restart.

step 3 Click Save to enter the Remote Access interface.

step 4 Enter the login password and click Confirm.

step 5 Access information is saved in the following two ways.

• Click Copy remote access information, and save the access information locally after
successful copying.

• Enter the email address and click Send to send the access information to the email
address.

step 6 Enter the access link in the URL field to enter the Remote Maintenance interface. Enter the
device S/N and password, and click Login to perform remote maintenance.

- - End

7.10.4 Message Export

step 1 Click System→Message Export to enter the corresponding interface.

table 7-4 Parameter description

Parameter Description Range

Serial port: COM1、COM2、COM3
Port -
Network port: ETH, WiFi, 4G
Export the message
Duration 1min ~ 10min
recorded during the set time

step 2 Set parameters, including Interface, Serial Port, and Duration, and click Start to start
recording message. The recording automatically stops when the set time reaches, or the
user may manually click the button Stop to stop recoding message.

step 3 Click Export to export the message.

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- - End

7.10.5 System Time

Click the System Time to check whether the current system time is correct, synchronize the
system time, and enable/disable "Inverter Timing".
Click System→System Time to enter the corresponding interface.

Method of setting system time:

• When the option Inverter Timing is selected, SUNGROW inverter time will be
synchronized with the time of Logger1000.

• When the clock source is set to User Define, user can manually set the current system
time and time zone in the following two manners:

– Select Use PC Time to synchronize the time of the Logger1000 with the time of the
PC.

– Click the Time Zone pull-down-list and select the local time zone. Enter the Date and
Time and click Save to manually set the time of the Logger1000.

• When the clock source is set to NTP, time of all devices can be synchronized. Click the
Time Zone pull-down-list and select the local time zone. Fill in the Domain, set the Time
interval, and click Save. In this way, the time of the Logger1000 is synchronized with the
time of the server.

• The clock source is set to IEC104. In this way, the Logger1000 and the background must
use the IEC104 communication protocol, and otherwise, this manner is invalid.

• The clock source is set to iSolarCloud.

• The clock source is set to MODBUS-TCP.

It is recommended to select User Define during debugging.

It is recommended that the top priority should be given to the IEC104 and then the
iSolarCloud.

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Set the system time when using the Logger1000 for the first time.

7.10.6 iSolarCloud
step 1 Click System→Transfer Configuration to enter the corresponding interface.

step 2 Click the button to modify the forwarding configuration information of iSolarCloud.

- - End

The default iSolarCloud station is Chinese Server. Users in mainland China

select Chinese Server, users in Europe select European Server,users in
Australia select Australian Server,and users in other regions select the
International Server.

To ensure that the Logger1000 functions normally, the firewall network needs to open the
following access rights.

iSolarCloud server Destination address Destination port

Chinese Server iot.isolarcloud.com
• TCP : 19999
European Server iot.isolarcloud.eu
• TCP : 16668
Australian Server auiot.isolarcloud.com
• TCP : 8443

• TCP : 80
International Server iot.isolarcloud.com.hk
• TCP : 443

• UDP : 123

7.10.7 IEC104

Configure the IEC104 forwarding service for the Logger1000 on this interface.

• Server Mode

In the server mode, Logger1000 is used as a Server and connected to PC server to

implement data transmission and instruction delivery.
Click System→Transfer Configuration→IEC104 to enter the corresponding interface.

The local port is 2404.

• Client Mode

In the client mode, Logger1000 is used as a Client and connected to PC server to

implement data transmission and instruction delivery.

step 1 Click System→Transfer Configuration→IEC104 to enter the "Server" tab by default.

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step 2 Click Client to enter the corresponding tab.

- - End

7.10.7.1 White list setting

When the option Enable White List is not selected, and the default IP address is "0.0.0.0",
any background devices with valid IP address can access the Logger1000.
When the option Enable White List is selected, and specified IP address is entered, only
the device with the specified IP address can access the Logger1000.

7.10.7.2 Generate Point Table

step 1 Turn on the switch of local port 2404.

step 2 Click Generate Point Table, and default IEC104 point table will be automatically imported
to configuration file.

- - End

7.10.7.3 Edit IEC104 Forwarding Point Table

step 1 Click Export of Configuration Tools to export the IEC104 forwarding point table.

step 2 Open the sheet Introduce of the IEC104 forwarding point table, where data of five types (-
telemetry, telesignalling, remote pulse, remote control, and remote regulating) are included.

table 7-5 Introduce tab parameters

Data Type Description

YC Telemetry
YX Telesignalling
YM Remote pulse
YK Remote control
YT Remote regulating

step 3 Open the sheet Cfg Para of the IEC104 forwarding point table to view and set the
addresses of the five types of data. The addresses shown in the following table are default
ones and can be modified according to actual situation.

table 7-6 Cfg Para tab parameters

Data Type YX YC YM YK YT
Bngr Addr 1 16385 15221 15271 15000

step 4 Open the sheets such as inverter, Smart Energy Meter, Meteo Station, and Logger1000, to
set corresponding measuring point data.

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table 7-7 Parameters of each equipment tab

Data Coefficie- Data

DataID State Invert Uint
Type nt Name
YC 1 Y N 1000 W P
YC 2 Y N 1000 Var Q
YX 3 Y Y 1 NA On-grid
YX 4 Y N 1 NA Off-grid
YM 5 Y N 1 kWh E-Daily
Power On
YK 6 Y N 1 NA
/ Off
YT 7 Y N 1 kW P-Set
YT 8 Y N 1 Var Q-Set

table 7-8 Description of parameter

Parameter Value Description

Data Type - Data type
Data ID - Data type
Data is uploaded to the background via the
Y
State* IEC104 communication protocol
N Data is not uploaded to the background
Negate, 0 is 1, and 1 is 0, available for
Y
Invert* telesignalling only
N No negate, 0 is 0 and 1 is 1
Coefficient, available for telemetry, remote
Coefficient* -
pulse, and remote regulating only
Unit, available for telemetry, remote pulse, and
Uint - remote regulating only
NA indicates no unit
Data Name - Data name in multiple languages

Note: * indicates that the parameters should be set according to onsite conditions.

step 5 Open the sheet Device List of the IEC104 forwarding point table to sort the devices.

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figure 7-1 Device List tab parameters

table 7-9 Description of parameter

Parameter Description
Sort devices, and only support moving the whole line for the
No. device type corresponds one-to-one to its parameters in the
same line
Device Type Device type
Number of COM port to which device connected,
Com ID* corresponding to the port data of the "Device list" on the Web
interface
Collect device Modbus address, corresponding to
Collect ID* communication address of the "Device list" on the Web
interface
Background access address, corresponding to the forwarding
Access ID*
address of the "Device list" on the Web interface
Template Sheet Keep consistent with the that in the device sheet
Reserved YX Addr Reserved telesignalling address
Reserved YC Addr Reserved telemetry address
Reserved YM Addr Reserved remote pulse address
Reserved YK Addr Reserved remote control address
Reserved YT Addr Reserved remote regulating address
Note: Export the excel from the Device list interface and copy the data in the exported excel.

- - End

7.10.7.4 Import IEC104 forwarding point table

step 1 After editing the IEC104 forwarding point table, click Export→IEC104 CFG, so that a
prompt window pops up, and then convert the excel file into xml file. The xml file and the
excel file are at the same path.

step 2 Click the button on the operation bar, and then click the button on the pop-up
window, to import the xml file.

- - End

7.10.7.5 Add Peer Port Information

step 1 Configure point table, where reference can be made to"7.10.7.3 Edit IEC104 Forwarding
Point Table".

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step 2 After editing the IEC104 forwarding point table, click Export→IEC104 CFG in the menu bar,
and the prompt window will pop up. Convert the excel file into .xml file, where the .xml file
and the excel file are in the same path.

step 3 Click Add, to enter the Advanced Settings interface.

step 4 Enter Domain and Peer Port, and select Remote Signaling Measuring Point Type,
Remote Signaling Time Mark, and Upload with a Change.

step 5 Click configuration to import .xml file.

step 6 Click Save.

- - End

7.10.8 MODBUS

Configure the MODBUS forwarding service for the Logger1000 on this interface.

7.10.8.1 Server Mode

In the Server Mode, Logger1000 is used as a Server and connected to PC server through
Modbus TCP protocol to implement data transmission and instruction delivery.

step 1 Click System→Transfer Configuration→MODBUS to enter the corresponding interface.

step 2 For the white list setting, refer to "7.10.7.1 White list setting".

- - End

7.10.8.2 Client Mode

In the Client Mode, Logger1000 is used a Client and connected to PC server through
Modbus TCP protocol to implement data transmission and instruction delivery.

step 1 Click System→Transfer Configuration→MODBUS to enter the Server tab by default.

step 2 Click Client to enter the corresponding tab.

step 3 Click Add to enter the Advanced Settings interface.

step 4 Enter Domain and Peer Port and click Save.

- - End

7.10.8.3 RTU Mode

In the RTU mode, Logger1000 is connected to PC server through Modbus RTU protocol to
implement data transmission and instruction delivery.

step 1 Click System→Transfer Configuration→MODBUS to enter the "Server" tab by default.

step 2 Click RTU to enter the corresponding tab.

step 3 Select serial port and enter delay time.

step 4 Click .

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- - End

Serial Port is set to Forwarding Is Prohibited by default, in which case this port
can only be used to collect data. If the logger is connected to a third-party device
through a COM port for data forwarding, select the COM port in the drop-down list
of Serial Port. A maximum of two COM ports can be used for forwarding.

7.10.9 Third-party portal

Configure the third-party cloud forwarding service for the Logger1000 on this interface.

step 1 Click System→Transfer Configuration→Third-party Portal to enter the corresponding

interface.

step 2 Turn on the switch.

step 3 Click the button on the operation bar, so that an Advanced Setting window will pop up.

step 4 Modify the configuration information and click Save.

Set the FTP path and name it as "/FTP server directory".

For example, for the name "/SUNGROW", / is the root directory, and SUNGROW
is the directory where data is stored on the FTP server.

- - End

7.10.10 Port Parameter

Set ports of the Logger1000 on this interface.

7.10.10.1 RS485

step 1 Click System→Port Parameter→RS485 to enter the corresponding interface.

step 2 Click to modify Baud Rate, Parity Bit, and Stop Bit.

step 3 Click Save to save the information.

- - End

When the Logger1000 is connected to a device via the serial port, the Baud Rate,
Parity Bit, and Stop Bit of the serial port should be the same as those set for the
connected device, so as to ensure normal communication between the
Logger1000 and the connected device. The baud rate is 9,600bps, stop bit is 1,
and there is no parity bit by default.If EyeW485 is enabled, set the baud rate of the
corresponding COM port to 115,200.

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7.10.10.2 EyeW485

Click System →Port Parameter→EyeW485 to enter the corresponding interface, on which

users can configure the master and slave nodes of the EyeW485 and send related
operation instructions.
EyeW485–H
On this interface, uses can set the Country/Region, Frequency, and Array of the master
node.

table 7-10 EyeW485-H Parameter Description

Parameter Description

Country/Region Select the country/region.

Click Select Measuring Point(s) to select the frequency

Frequency
point of the matched country/region.

Select the array according to the color of the COM indicator

Array
on the slave node.

After finishing the configuration, click Settings.

The frequency point of master and slave nodes can be configured simultaneously if the
networking between master and slave nodes is finished. Click Select Measuring Point(s)
to enter the Frequency interface, check the frequency point of the matched country/region,
click Confirm, and click Configure Synchronization.

If there are slave nodes that have not been successfully networked, users will be
prompted with the slave node information (S/N and Device Address) after
clicking Configure Synchronization. Click Export to save the information to
local.
Parameters such as frequency of slave nodes that have not been successfully
networked can be set on near-end devices.

EyeW485
On this interface, users can configure the Frequency points and Arrays of slave nodes,
and can also view the information of slave nodes, such as S/N, Device Address, Status,
and Signal.

Click to set the following parameters：

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table 7-11 EyeW485 Parameter Description

Parameter Description

Select the array number (red, blue, and green are colors of
Array ID
the COM indicator of the slave node).

Enter the frequency point in the input box (it must be

Frequency
consistent with the frequency point of the master node).

After finishing the configuration, click Refresh to refresh the current interface.
Operation Instructions
On this interface, users can perform the following operations.

table 7-12 Operation Instruction Description

Function Description

Also known as "one-touch frequency hopping". The frequency

One-touch Switch points with required signal strength are randomly assigned to
EyeW485 master and slave nodes.

Rebooting (EyeW485–H
Reboot the master node of EyeW485.
only)

Reset All Settings

Restore factory settings of the master node of EyeW485.
(EyeW485–H only)

Rebooting (EyeW485–H,
Reboot the master and slave nodes of EyeW485.
EyeW485)

7.10.10.3 Ethernet

Perform Ethernet settings on this interface.

step 1 Click System→Port Parameter→Ethernet to enter the corresponding interface.

step 2 If auto IP allocation is , it is recommended to obtain the current IP address of the ETH
port by connecting the WLAN module and logging into 11.11.11.1.

step 3 If the parameter Automatically obtain IP settings (DHCP) is set to fill in the
information such as the IP Address, Subnet Mask, and Default Gateway, and click the
button to save the operation.

- - End

The default IP address of the ETH port is 12.12.12.12.

If both auto IP allocation and WLAN STA client are enabled, ensure that the
Ethernet and the WLAN STA are at different network segment. Otherwise, it is
probably that neither of the two networks is available.

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7.10.10.4 Mobile network

Perform Mobile network setting on this interface.

step 1 Click System→Port Parameter→Mobile Network to enter the corresponding interface.

step 2 After modifying the APN, Username and Password, click to save the information.

- - End

7.10.10.5 WiFi

Perform WiFi setting on this interface.

Client
Client refers to a case in which the Logger1000 connect to another hotspot or router via the
WLAN function.
Click System→Port Parameter→WiFi to enter the corresponding interface. Users will enter
the client mode by default, and the WLAN switch is closed.
Hotspot
Hotspot mode means that the Logger1000 is used as an hotspot, and the PC or mobile
phone can be connected to the Logger1000 via the WLAN function.
Click System→Port Parameter→WiFi to enter the corresponding interface. Click Hotspot
to enter the corresponding interface.

table 7-13 Description of hotspot parameter

Parameter Description
SSID Network name
Null: without password
Security
WPA2: hotspot encrypted, password required

Changing of the WLAN hotpot password requires reconnection of the WLAN.

7.10.10.6 AI

step 1 Click System→Port Parameter→AI to enter the corresponding interface.

step 2 Select an input type, set the lower limit and upper limit, and click the button to save the
operation.

table 7-14 Description of AI parameter

Parameter Default value Range

Voltage lower limit（V） 0 0 ~ 10
Voltage upper limit（V） 10 0 ~ 10
Current lower limit（mA） 4 4 ~ 20
Current upper limit（mA） 20 4 ~ 20

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- - End

7.10.10.7 DI

Protection devices such as RPR, OVGR, UVR, ELR, etc. in the plant can be
connected to the Logger1000 through DI ports.

• RPR: Reverse Power Relay

• OVGR: Overvoltage Ground Relay

• UVR: Undervoltage Relay

• ELR: Earth Leakage Relay

Before setting DI parameters, check the normal operation status of the protection
device, whether NO or NC, and set it to the normal status by Manual control or
Automatic control.

step 1 Click System→Port Parameter→DI to enter the corresponding interface.

step 2 Set the following parameters.

Parameter Description

Initial Status The status of the DI port during normal operation.

The inverter status can be restored to normal by the following

methods.
Inverter Action
Triggered by DI • Manual control: The user manually restore the inverter status to
normal.
Recovery
• Automatic control: The Logger1000 issues an instruction to restore
the inverter status to normal.

It refers to the interval between Logger1000 receiving the DI status

recovery signal and issuing the instruction to restore the inverter
Action Delay
status in the Automatic control mode. If there is no other change in
Time After DI
the DI signal within this period, the action opposite to that set in
Recovery
Inverter Action Triggered by DI Action is executed.
This parameter does not need to be set in Manual control mode.

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Parameter Description

The DI port status changes and the Logger1000 issues instructions to

the inverter.
Inverter Action
Triggered by DI • Not Operated: Do not send instructions to the inverter.
Action • Boot: Send an instruction to power on the inverter.

• Shutdown: Send an instruction to shut down the inverter.

It refers to the interval between Logger1000 receiving the DI status

Action Delay
change signal and issuing the instruction to change the inverter status.
Time After DI
If there is no other change in the DI signal within this period, the action
Action
set in Inverter Action Triggered by DI Action is executed.

Purpose It notes the purposes of DI ports.

If Inverter Action Triggered by DI Action is set to Boot, the opposite action is

Shutdown.
If Inverter Action Triggered by DI Action is set to Shutdown, the opposite
action is Boot.
If Inverter Action Triggered by DI Action is set to Not Operated, no instruction
is sent to the inverter.

step 3 Click to save the settings.

- - End

7.10.11 MPLC

step 1 Click System→MPLC, select the MPLC to be set, and click on the right to enter the
corresponding interface and set the following parameters:

1 Band Num: Band1, default band. Band2, standby band.

2 Array ID: Select the current array ID. The ID of adjacent arrays cannot be the same.

3 Winding ID: Select the winding ID.

Check whether the Array ID and Winding ID are correct. If not, the device
may go offline.

step 2 Click Next to set the slave node. Select the device to be set and click Synchronization.

step 3 Select the device to be restarted and click Reboot. After the rebooting is complete, click
Next.

The parameters set in Step 1 take effect only after click Reboot in Step 3.

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step 4 Click Restart master node and click Confirm.

- - End

7.10.12 About

Click About to enter the corresponding interface.

Information such as firmware information of the Logger1000 can be viewed.
Users can scan the QR code via the iSolarCloud App to add the Logger1000.

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8 Grid Dispatching Function
Only installation personnel with some communication knowledge can perform operations
described in this chapter.

8.1 Function Description

The Logger1000 not only serves as a communication management device of single PV

array/plant, but also has the power regulation function. Multiple regulation manners can
meet different regulation requirements. The Logger1000 can regulate the power output of
the SUNGROW inverter, and the regulation mainly includes active power control and
reactive power regulation.
The Logger1000 can control device power output according to the local preset instructions.
In addition, it can receive regulation instructions via the remote communication (IEC104,
MODBUS, and TCP), AI, and dry contact (DI).

figure 8-1 Overall frame of power control function

The Logger1000 supports closed-loop power regulation. The regulation accuracy and real-
time performance can be further improved by adding an Smart Energy Meter.
The Logger1000 supports fast instruction transfer channels (ms-level processing delay)
while ensuring that the dispatching instructions are correctly transmitted to all inverters.

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The corresponding power dispatching function is available only when the inverter
supports active power control, power factor control, and reactive power
regulation!
For details, refer to the inverter user manual or consult the local retailer.

8.2 Interface Description

The Logger1000 is equipped with digital control interfaces and analog control interfaces for
receiving digital instructions and analog instructions sent by the grid dispatching center.

8.2.1 Digital Control Interface

The digital control interfaces are at the bottom of the Logger1000, and a sum of 5 digital
input ports are provided, as shown in the figure below.

table 8-1 Digital control interface signal definition

Signal Definition
DI Enabling switch for converting AI function to DI function
1+，1-，2+，2-
4 input dry contact channels
3+，3-，4+，4-
1，2，3，4，5 5 independent-input dry contact signal channel
Works together with the DI1 to DI4 to achieve the DRM
DRM
function
0V Input dry contact signal ground

There are 4 ports at the bottom of the Logger1000 compatible with the AI/DI function. When
the DI function of the "AI/DI" port is enabled, use a power cable to connect the "24V OUT+"
port to "DI" port.
Wiring between the Logger1000 and the wireless receiver controller is as follows:

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 8 Grid Dispatching Function User Manual

In Germany and some other European countries, the grid company uses the Ripple Control
Receiver to convert the grid dispatching signal and send it in a dry contact manner, In this
case, the plant needs to receive the grid dispatching signal in the dry contact
communication manner.
Wiring of the active power dry contact is shown in the figure below:

Wiring of the reactive power dry contact is shown in the figure below:

8.2.2 Analog Control Interface

The analog control interfaces are at the bottom of the Logger1000, and a sum of 4 analog
input ports are provided, as shown in the figure below.

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table 8-2 Analog control interface signal definition

Signal Definition
1+，1-，2+，2-，3+，3-，4+，4- 4 analog input channels

The Logger1000 supports 4 inputs of 4～20mA analog currents or 4 inputs of 0～10V analog
voltage.

8.2.3 DRM Control Interface

The DRM control interface are located at the bottom of the Logger1000, as shown in the
figure below.

The DRM interface works together with DI1~DI4 to achieve the DRM function.
Wiring between the Logger1000 and the DRED is as follows:

The DRM interface requires that the Logger1000can be connected to the DRED via the
corresponding wiring terminal or RJ45 connector.

8.3 Power Control

Power regulation includes active power control and reactive power regulation.

8.3.1 Active Power

8.3.1.1 Disable

If the inverter needs to operate at full load, the active control mode should be set to Disable.

step 1 Click Power control→Active power to enter the active power interface.

step 2 Set the active control mode to Disable and click Save.

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- - End

8.3.1.2 Remote power control

When the instruction source is IEC104 or MODBUS TCP protocol, set the active control
mode to Remote power control.

step 1 Click Power control→Active power to enter the active power interface.

step 2 Set the active control mode to Remote power control.

step 3 Set remote dispatching parameters. For specific parameter description, refer to the following
table.

table 8-3 Parameter description

Parameter Description
Communication Communication is abnormal, and specified dispatch output
abnormality output (%) value is delivered.
Open-loop control: Remote monitoring background is
connected and active instruction of remote dispatching is
sent to the power output port of the inverter, thereby
achieving active power control.
Closed-loop control:

• In case no Smart Energy Meter is selected, remote

monitoring background is connected, active instruction
of remote dispatching is used as target value, and
active power compensation ratio is calculated and sent
Control method to the power output port of the inverter. Generally, this
strategy is used for fast and accurate active power
regulation.

• In case a Smart Energy Meter is selected, remote

monitoring background is connected, active instruction
of remote dispatching is used as target value, active
power of the meter needs to be collected and used as
input parameter, and active power compensation ratio is
calculated and sent to the power output port of the
inverter. Generally, this strategy is used for anti-
backflow or avoiding zero power feed-in.
Unselected
Select energy meter /
Select Smart Energy Meter / transformer involved in power
transformer*
regulation
Adjustment accuracy
If the ratio of the difference between the active power and
Error limit (%)*
the target value to the rated power is within the set error
range, the target value is reached.

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Parameter Description
If the adjustment does not reach the set target value,
Adjustment ratio (%)* increase or decrease adjustment value according to the set
adjustment ratio, so as to reach the target value.
Time interval of delivering dispatching instructions
Control cycle
Parameter range: 5~60s
Note: *Only when the control method is set to Closed-loop control, the parameter Select
energy meter / transformer is settable.

step 4 After finishing parameter setting, click Save to save the operation.

- - End

8.3.1.3 Local Power Control

If active dispatching instruction or dispatching target value is used as dispatching input

locally, the active control mode is set to Local power control.

step 1 Click Power control→Active power to enter the active power interface.

step 2 Set the active control mode to Local power control.

step 3 Set local dispatching parameters. For specific parameter description, refer to the following
table.

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table 8-4 Parameter description

Parameter Description
Communication abnormality Communication is abnormal, and specified dispatch
output (%) output value is delivered.
Open-loop control：At the start time, the locally
configured active instruction is sent to the power output
port of the inverter, thereby implementing active power
control.
Closed-loop control:

• In case no Smart Energy Meter is selected, at the

beginning time, the active instruction configured
locally is used as target value, and active power
compensation ratio is calculated and sent to the
Control method power output port of the inverter. Generally, this
strategy is used for fast and accurate active power
regulation.

• In case a Smart Energy Meter is selected, at the

beginning time, active instruction configured locally
is used as target value, active power of the meter
needs to be collected and used as input parameter,
and active power compensation ratio is calculated
and sent to the power output port of the inverter.
Generally, this strategy is used for anti-backflow or
avoiding zero power feed-in.
Unselected
Select energy meter*
Select Smart Energy Meter involved in power regulation
Direct connection: One Logger1000 is connected to all
inverters, where all the inverters must be string inverters
Wiring mode* or central inverters.
Cascade connection: Multiple Logger1000 are
cascaded, and this Logger1000 is used as the host.
Enable: After the Smart Energy Meter recovers normal
communication, the Logger1000 will deliver start
Start after communication instruction to the inverter.
recovery * Disable: After the Smart Energy Meter recovers normal
communication, the Logger1000 will not deliver start
instruction to the inverter.
After the Smart Energy Meter recovers normal
Start delay after communication, the Logger1000 will deliver start
communication recovery * instruction to the inverter.
Parameter range: 0~120s

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Parameter Description
Enable: when feed-in power is detected,
theLogger1000 will deliver start instruction to the
inverter.
Disable: when feed-in power is detected,
Feed-in stop *
theLogger1000 will not deliver start instruction to the
inverter.
Note: Never turn on the Enable switch arbitrarily!
Generally, keep it in Disable state.
Time interval of delivering dispatching instructions
Control cycle
Parameter range: 5~60s
kW: set active power value
Q-Method
%: set active power percentage
Note: *Only when the control method is set to Closed-loop control, the parameter Select
energy meter is settable.

step 4 Add local power control manner

Fill in Start time and Percentage (Fixed Value of Active Power), and click Save.

- - End
Subsequent Operation
Delete local power control manner: select a local control manner that needs to be deleted,
and click Clear data.

8.3.1.4 AI Control

When using the analog signal at the AI port of the Logger1000 as the dispatching input, set
the active control mode to Analog input.

step 1 Click Power control→Active power to enter the active power interface.

step 2 Set the active control mode to Analog input.

step 3 Set AI control parameters. For specific parameter description, refer to the following table.

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table 8-5 Parameter description

Parameter Description
Communication Communication is abnormal, and specified dispatch output
abnormality output (%) value is delivered.
Open-loop control: Active instruction controlled by AI is sent
to the power output port of the inverter, thereby achieving
active power control.
Closed-loop control:

• In case no Smart Energy Meter is selected, active

instruction controlled by AI is used as target value, and
active power compensation ratio is calculated and sent to
the power output port of the inverter. Generally, this
Control method strategy is used for fast and accurate active power
regulation.

• In case a Smart Energy Meter is selected, active

instruction controlled by AI is used as target value, active
power of the meter needs to be collected and used as
input parameter, and active power compensation ratio is
calculated and sent to the power output port of the inverter.
Generally, this strategy is used for anti-backflow or
avoiding zero power feed-in.
Unselected
Select energy meter*
Select Smart Energy Meter involved in power regulation
Time interval of delivering dispatching instructions
Control cycle
Parameter range: 5~60s
AI port AI1~AI4 available
kW: set active power value
Q-Method
%: set active power percentage
Min. Lower limit: 0.0
When Q-Method is set to %, the upper limit is 100.0%
Max.
When Q-Method is set to kW, the upper limit is 999999 kW
The minimum difference value between two consecutive
Step
power dispatching instructions
Note: *Only when the control method is set to Closed-loop control, the parameter Select
energy meter is settable.

step 4 After finishing parameter setting, click Save to save the operation.

- - End

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8.3.1.5 Digital Input

When using the digital signal at the DI port of the Logger1000 as the dispatching input, set
the active control mode to Digital input.

step 1 Click Power control→Active power to enter the active power interface.

step 2 Set the active control mode to Digital input.

step 3 Set DI control parameters. For specific parameter description, refer to the following table.

table 8-6 Parameter description

Parameter Description
Communication abnormality Communication is abnormal, and specified dispatch output
output (%) value is delivered.
Open-loop control: Active instruction controlled by DI is
sent to the power output port of the inverter, thereby
achieving active power control.
Closed-loop control:

• In case no Smart Energy Meter is selected, active

instruction controlled by DI is used as target value, and
active power compensation ratio is calculated and sent
to the power output port of the inverter. Generally, this
Control method strategy is used for fast and accurate active power
regulation.

• In case a Smart Energy Meter is selected, active

instruction controlled by DI is used as target value,
active power of the meter needs to be collected and
used as input parameter, and active power
compensation ratio is calculated and sent to the power
output port of the inverter. Generally, this strategy is
used for anti-backflow or avoiding zero power feed-in.
Unselected
Select energy meter*
Select Smart Energy Meter involved in power regulation
Time interval of delivering dispatching instructions
Control cycle
Parameter range: 5~60s
kW: set active power value.
Q-Method
%: set active power percentage.
Note: *Only when the control method is set to Closed-loop control, the parameter Select
energy meter is settable.

step 4 Add digital input manner.

Select the desired DI channel, fill in the Percentage (Fixed Value of Active Power), and
click Save.

- - End

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Subsequent Operation
Delete digital input manner: select a digital input manner that needs to be deleted, and click
Clear data.

8.3.1.6 DRM mode

When using the digital signal at the DI port (DI1 ~ DI4) of the Logger1000 as the dispatching
input, set the active control mode to DRM mode.

step 1 Click Power control→Active power to enter the active power interface.

step 2 Set the active control mode to DRM mode and click Save.

- - End

8.3.1.7 Country mode

If the dispatching input must be the national power dispatching instruction, the Rctive
Control Mode is set to Country mode.

step 1 Click Power control→Active power to enter the active power interface.

step 2 Set the active control mode to Country mode.

step 3 Select a country and PPC type, and click Save.

- - End

8.3.1.8 Scheduling Prohibited

Set the active control mode to Scheduling prohibited if the Logger1000 is prohibited to
perform active dispatching on the inverter.

step 1 Click Power control→Active power to enter the active power interface.

step 2 Set the active control mode to Scheduling prohibited and click Save.

- - End

8.3.2 Reactive Power

8.3.2.1 Disable

If the grid company does not need the power plant to adjust the voltage at the grid-
connection point, and the inverter does not need to cooperate with the grid for reactive
power compensation, the inverter keeps operating in the reactive-forbidden output state,
and the Reactive Control Mode is set to Disable.

step 1 Click Power control→Reactive power to enter the reactive power interface.

step 2 Set the Reactive Control Mode to Disable and click Save.

- - End

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8.3.2.2 Remote Power Control

When the instruction source is IEC104 or MODBUS TCP protocol, set the Reactive Control
Mode to Remote power control.

step 1 Click Power control→Reactive power to enter the reactive power interface.

step 2 Set the Reactive Control Mode to Remote power control.

step 3 Set remote dispatching parameters. For specific parameter description, refer to the following
table.

table 8-7 Parameter description

Parameter Description
Communication Communication is abnormal, and specified dispatch output
abnormality output (%) value is delivered.
Open-loop control: Remote monitoring background is
connected and active instruction of remote dispatching is
sent to the power output port of the inverter, thereby
achieving active power control.
Closed-loop control: Remote monitoring background is
connected and reactive instruction of remote dispatching is
Control method
used as target value, reactive power and power factor of the
meter need to be collected and used as input parameters,
and reactive power compensation ratio is calculated and
sent to power output port of the inverter. Generally, this
strategy is used for improving the power factor of the
property boundary point.
Unselected
Select energy meter /
Select Smart Energy Meter / transformer involved in power
transformer*
regulation
Adjustment accuracy
If the ratio of the difference between the reactive power and
Error limit (%)*
the target value to the rated power is within the set error
range, the target value is reached.
If the adjustment does not reach the set target value,
Adjustment ratio (%)* increase or decrease adjustment value according to the set
adjustment ratio, so as to reach the target value.

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Parameter Description
Forward: The reactive power direction of the inverter array
displayed by the meter/transformer is the same as the actual
reactive power direction.
Reactive power direction*
Backward: The reactive power direction of the inverter array
displayed by the meter/transformer is opposite to the actual
reactive power direction.
Time interval of delivering dispatching instructions
Control cycle
Parameter range: 5~60s
Note: *Only when the control method is set to Closed-loop control, the parameter Select
energy meter / transformer is settable.

step 4 After finishing parameter setting, click Save to save the operation.

- - End

8.3.2.3 Local Power Control

If reactive dispatching instruction or dispatching target value is used as dispatching input

locally, the Reactive Control Mode is set to Local Power Control.

step 1 Click Power control→Reactive power to enter the reactive power interface.

step 2 Set the Reactive Control Modeto Local Power Control.

step 3 Set local dispatching parameters. For specific parameter description, refer to the following
table.

table 8-8 Parameter description

Parameter Description
Communication Communication is abnormal, and specified dispatch output
abnormality output (%) value is delivered.
Open-loop control：At the start time, the locally configured
active instruction is sent to the power output port of the inverter,
thereby implementing reactive power control.
Closed-loop control: At the beginning time, reactive
instruction configured locally is used as target value, reactive
Control method
power and power factor of the meter need to be collected and
used as input parameters, and reactive power compensation
ratio is calculated and sent to power output port of the inverter.
Generally, this strategy is used for improving the power factor
of the property boundary point.
Select energy meter* Select Smart Energy Meter involved in power regulation

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Parameter Description
Direct connection: One Logger1000 is connected to all
inverters, where all the inverters must be string inverters or
Wiring mode* central inverters.
Cascade connection: Multiple Logger1000 are cascaded, and
this Logger1000 is used as the host.
Line reactive power
Compensation for reactive power losses in the line
compensation*
Time interval of delivering dispatching instructions
Control cycle
Parameter range: 5~60s
PF: set the power factor as the target value
Q-Method
%: set reactive power percentage.
Note: *Only when the control method is set to Closed-loop control, the parameter Select
energy meter is settable. When selecting an energy meter, the Logger used must be the
one manufactured by SUNGROW.

step 4 Add local power control manner

Fill in Start time and Percentage(PF), and click Save.

- - End
Subsequent Operation
Delete local power control manner: select a local power control manner that needs to be
deleted, and click Clear data.

8.3.2.4 AI Control

When using the analog signal at the AI port of the Logger1000 as the dispatching input, set
the Reactive Control Mode to Analog input.

step 1 Click Power control→Reactive power to enter the reactive power interface.

step 2 Set the reactive control mode to Analog input.

step 3 Set AI control parameters. For specific parameter description, refer to the following table.

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table 8-9 Parameter description

Parameter Description
Communication
Communication is abnormal, and specified dispatch output value
abnormality output
is delivered.
(%)
Open-loop control: Reactive instruction controlled by AI is sent
to power output port of the inverter, thereby achieving active
power control.
Closed-loop control: Reactive instruction controlled by AI is
Control method used as target value and reactive power and power factor of the
meter need to be collected and used as input parameters, and
reactive power compensation ratio is calculated and sent to
power output port of the inverter. Generally, this strategy is used
for improving the power factor of the property boundary point.
Select energy meter* Select Smart Energy Meter involved in power regulation
Time interval of delivering dispatching instructions
Control cycle
Parameter range: 5~60s
AI port AI1~AI4 available
PF: set the power factor as the target value
Q-Method
%: set reactive power percentage
When Q-Method is set to %, the parameter ranges from -100.0%
to 100.0%.
Min. / Max.
When Q-Method is set to PF, the parameter ranges from -1 to
-0.8 or 0.8 to 1.
The minimum difference value between two consecutive power
Step
dispatching instructions
When the parameter Q-Method is set to PF, dispatching output
Hysteresis range**
maintains to be PF±1
Note: *Only when the control method is set to Closed-loop control, the parameter Select
energy meter is settable.
** Only when the control method is set to Open-loop control and the Q-Method to PF or
when the control method is set to Closed-loop control, a Smart Energy Meter is selected,
and the Q-Method is set to PF, the parameter Hysteresis range is settable.

step 4 After finishing parameter setting, click Save to save the operation.

- - End

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8.3.2.5 Digital Input

When using the digital signal at the DI port of the Logger1000 as the dispatching input, set
the Reactive Control Mode to Digital input.

step 1 Click Power control→Reactive power to enter the reactive power interface.

step 2 Set the Reactive Control Mode to Digital input.

step 3 Set DI control parameters. For specific parameter description, refer to the following table.

table 8-10 Parameter description

Parameter Description
Communication Communication is abnormal, and specified dispatch output
abnormality output (%) value is delivered.
Open-loop control: Reactive instruction controlled by DI is
sent to power output port of the inverter, thereby achieving
active power control.
Closed-loop control: Reactive instruction controlled by DI
is used as target value and reactive power and power factor
Control method
of the meter need to be collected and used as input
parameters, and reactive power compensation ratio is
calculated and sent to power output port of the inverter.
Generally, this strategy is used for improving the power
factor of the property boundary point.
Select energy meter* Select Smart Energy Meter involved in power regulation
Time interval of delivering dispatching instructions
Control cycle
Parameter range: 5~60s
PF: set the power factor as the target value
Q-Method
%: set reactive power percentage
Note: *Only when the Control method is set to Closed-loop control, the parameter Select
energy meter is settable.

The open-loop control has the PF Q-Method, and the closed-loop control has the
PF Q-Method only when the meter is selected.

step 4 Add digital input manner

Select the desired DI channel, fill in the Percentage (PF), and click Save.

- - End
Subsequent Operation
Delete digital input manner: select a digital input manner that needs to be deleted, and click
Clear data.

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8.3.2.6 Country Mode

If the dispatching input must be the national power dispatching instruction, the Reactive
Control Mode is set to Country mode.

step 1 Click Power control→Reactive power to enter the reactive power interface.

step 2 Set the Reactive Control Mode to Country mode.

step 3 Select a country, PPC type, and instruction type, and click Save.

- - End

8.3.2.7 Scheduling prohibited

Set the Reactive Control Mode to Scheduling prohibited if the Logger1000 is prohibited
to perform reactive dispatching on the inverter.

step 1 Click Power control→Reactive power to enter the reactive power interface.

step 2 Set the Reactive Control Mode to Scheduling prohibited and click Save.

- - End

8.3.3 Emergency Button

In inverters need to be stopped in batch, select the button Emergency Button.

Click Power control→Emergency button to enter the corresponding interface.

Parameter Description
Enable: The emergency button is turned on, and inverters are
stopped in batch.
Emergency button Note:When the emergency button is recovered, and inverters are
still in standby mode.It is required to boot the inverters manually
via logger or other approaches.
DI port Associated with DI5 channel

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9 Device Maintenance
Due to the effect of ambient temperature, humidity, dust and vibration, the inner components
of the Logger1000 will be aging and worn out. To ensure the system safety and maintain the
efficiency of the Logger1000, it is necessary to carry out routine and periodic maintenance.
All measures, which can help the Logger1000 to keep good working conditions, are within
the maintenance scope.

9.1 Safety Instructions

Safety Rules

Only qualified personnel can perform the work described in this chapter.
Do not leave any screws, washers or other metallic parts inside the Logger1000 to
avoid damages to the Logger1000.

Wait at least 5 minutes after the Logger1000 stops and then perform operations on
it.

Five Safety Rules

Respect the following five rules thought the maintenance or service process to ensure
personnel safety.

• Disconnect the Logger1000 from all the external connections and internal power
supplies.

• Ensure that the Logger1000 will not be inadvertently connected.

• Ensure that the Logger1000 is voltage free with a multimeter.

• Connect necessary grounding cables.

• Cover the electrical components with insulation cloth during operation.

9.2 Maintenance

Recommended routine maintenance work is shown in the following table.

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 9 Device Maintenance User Manual

Item Method

• Check to make sure there is no strong EMC interference device

around the Logger1000
Working • Check to make sure there is no hot source around the
environment Logger1000.

• Check to make sure there is no corrosive materials around the

Logger1000

• Check to make sure the power supply voltage is normal

Hardware
• Check to make sure the cables are connected firmly
maintenance
• Check to make sure the grounding cable is grounded properly

• Clean the enclosure, circuit board and the components

System cleaning
• Check the heat dissipation hole and the ensure it is not covered

• Check if the screws of the control terminals are loose. Refasten

them with screwdriver if necessary;
Terminal and cable
• Check if the connection copper bar or screws are discoloring.
connection
• Visually check the wiring layout and the device terminal
connection

• Log in Web to check the device communication situation

Software
• Log in Web to check the parameter setting of the Logger1000
maintenance
• Log in Web to check the software version of the Logger1000

9.3 Troubleshooting

The grounding cable must be grounded reliably. Otherwise, electric shock can
cause personal injury!

The common faults and troubleshooting is shown in the table below. If the problem still
cannot be removed by following the instruction in this manual, please contact SUNGROW.

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Fault Cause Corrective measures

1. The power supply terminal of 1. Connect the power cable to the
the Logger1000 has no power power supply terminal of the
Power-on fault connection Logger1000
2. Power source failure 2. Replace the power source
3. Logger1000 fault 3. Contact SUNGROW
1. Check the RS485
1. The RS485 port is not
communication cable connection;
connected to any devices or the
reconnect and tighten the cable if
connection cable is loose or
necessary.
connected reversely.
2. Check the RS485
2. The RS485 communication
communication parameter
parameters are set incorrectly.
setting; and make sure the Baud
3. The devices that do not
Cannot find any rate and the communication
support automatic search are not
device address setting are correct.
manually added, such as Meteo
3. Manually add the devices such
Station and Smart Energy Meter.
as Meteo Station and Smart
4. The address of the manually
Energy Meter.
added device is inconsistent with
4. Check the device address
the actual device address
setting.
5. Device does not operate
5. Check the device operation
normally.
status.

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Fault Cause Corrective measures

1. Check the cable connection
between the device and
Logger1000; and reconnect and
1. Communication cable between
tighten the cable if necessary.
the device and the Logger1000 is
The Logger1000 2. Power on the device if the
loose or disconnected.
displays the device connection is correct
2. The device operates
device state as 3. Check if there is a device
abnormally
disconnection replaced. If so, research or add
3. The device is removed or its
the device manually.
configuration is changed
If the device is removed, conduct
the “Device List” operation
through the “Delete”.
1. The network between the 1. Check if the Ethernet port of
Logger1000 and the background the Logger1000 is connected to
Cannot
is failed. the PC or router correctly.
communicate
2. Network parameter setting is 2. Check if the network
with the
incorrect. parameter is set correctly.
background
3. The forwarding protocol 3. Check if the forwarding
configuration is incorrect. protocol is set correctly.

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10 Appendix

10.1 Technical Data

Communication
Max. number of devices 30 at most
Communication ports
RS485 interface 3
Ethernet 1 x RJ45, 10/100/1000Mbps
Digital input 5, Max. 24VDC
Analog input 4, support 4～20mA or 0～10VDC
Wireless Communication
LTE(FDD): B1, B3, B5, B8
LTE(TDD): B38,B39, B40, B41
TD-SCDMA: B34, B39
4G Communication
CDMA: BC0
GSM: 900/1800 MHz
WCDMA: B1, B8
802.11 b/g/n/ac; HT20/40/80MHz; 2.4GHz/
WLAN communication
5GHz
Power Supply
DC input 24VDC, max. current: 1.2A
DC output 24VDC, 0.5A
Power consumption <10W
Ambient Conditions
Operating temperature -30℃ ~ +60℃
Storage temperature -40℃ ~ +80℃
Relative air humidity ≤95% (no condensation)
Elevation ≤4000m
Protection class IP20
Mechanical Parameters
Dimensions (W x H x D) 200 x 110 x 60 mm
Weight 500 g
Mounting type Top-hat rail mounting/ wall mounting

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10.2 Dry Contact Wiring Cable

The wiring cable used for each Logger1000 dry contact needs to meet the requirements in
the following table。

Dry contacts Specification requirements

Use outdoor UV rated twisted pair with a shielding layer.
RS485 The recommended cable diameter is 0.75~1.5mm2.
The maximum wiring distance should be less than 1000m.
The recommended cable diameter is 0.75mm2.
AI
The recommended maximum wiring distance is 10m.
The recommended cable diameter is 0.75mm2.
DI
The recommended maximum wiring distance is 10m.
Use cat5e or higher specification network cable.
Ethernet
Communication distance should be less than 100m.
The recommended cable diameter is 4~10mm2.
PLC The maximum wiring distance is 100m.
Cable withstand voltage to ground must be greater than 1000V

10.3 Quality Assurance

When product faults occur during the warranty period, SUNGROW will provide free service
or replace the product with a new one.
Evidence
During the warranty period, the customer shall provide the product purchase invoice and
date. In addition, the trademark on the product shall be undamaged and legible. Otherwise,
SUNGROW has the right to refuse to honor the quality guarantee.
Conditions

• After replacement, unqualified products shall be processed by SUNGROW.

• The customer shall give SUNGROW a reasonable period to repair the faulty device.
Exclusion of Liability
In the following circumstances, SUNGROW has the right to refuse to honor the quality
guarantee:

• The free warranty period for the whole machine/components has expired.

• The device is damaged during transport.

• The device is incorrectly installed, refitted, or used.

• The device operates in harsh conditions beyond those described in this manual.

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• The fault or damage is caused by installation, repairs, modification, or disassembly

performed by a service provider or personnel not from SUNGROW.

• The fault or damage is caused by the use of non-standard or non-SUNGROW

components or software.

• The installation and use range are beyond stipulations of relevant international
standards.

• The damage is caused by unexpected natural factors.

For faulty products in any of above cases, if the customer requests maintenance, paid
maintenance service may be provided based on the judgment of SUNGROW.

10.4 Contact Information

In case of questions about this product, please contact us.

We need the following information to provide you the best assistance:

• Model of the device

• Serial number of the device

• Fault code/name

• Brief description of the problem

For detailed contact information, please visit: https://en.sungrowpower.com/contactUS

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Sungrow Power Supply Co., Ltd.

www.sungrowpower.com