Configuration manual for 2N

IP intercoms

v.2.42 www.2n.com
 Configuration manual for 2N IP intercoms

Content:
• 1. Product Overview
• 2. Express Wizard for Basic Settings
• 3. Model Differences and Function Licensing
• 3.1 Model Differences
• 3.2 Function Licensing
• 4. Signalling of Operational Statuses
• 5. Intercom Configuration
• 5.1 Status
• 5.2 Directory
• 5.2.1 Users
• 5.2.1.1 Call Connection Settings
• 5.2.1.2 User Fingerprint Setting Instructions
• 5.2.1.3 USB RFID Card Reader
• 5.2.2 Time Profiles
• 5.2.3 Holidays
• 5.3 Hardware
• 5.3.1 Switches
• 5.3.2 Audio
• 5.3.3 Camera
• 5.3.4 Keypad
• 5.3.5 Buttons
• 5.3.6 Backlight
• 5.3.7 Display
• 5.3.7.1 2N® IP Style Display
• 5.3.8 Card Reader
• 5.3.9 Digital Inputs
• 5.3.10 Extenders
• 5.3.11 Lift Control
• 5.4 Services
• 5.4.1 Phone
• 5.4.1.1 Dial Cycles Limit
• 5.4.2 Access Control
• 5.4.3 Streaming
• 5.4.4 E-Mail
• 5.4.5 Automation
• 5.4.6 HTTP API
• 5.4.7 User Sounds
• 5.4.8 Web Server
• 5.4.9 Audio Test
• 5.4.10 SNMP
• 5.5 System
• 5.5.1 Network

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• 5.5.2 Date and Time

• 5.5.3 Features
• 5.5.4 License
• 5.5.5 Certificates
• 5.5.6 Auto Provisioning
• 5.5.7 Diagnostics
• 5.5.8 Maintenance
• 5.6 Used Ports
• 6. Supplementary Information
• 6.1 Troubleshooting
• 6.2 Directives, Laws and Regulations
• 6.3 General Instructions and Cautions

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1. Product Overview
The 2N IP intercoms can smartly replace traditional doorbell push-button speakerphone panels
and all wiring, bells and home intercom installations in buildings with structured cabling. The
intercoms provide more advanced and wider services than standard home phones. The
installation is very easy, all you need is connect the intercom to the other LAN elements using a
UTP cable and set necessary parameters.
Thanks to the integrated SIP protocol, the intercom can make use of all VoIP services: call
forwarding at absence (to another office, VoiceMail or a cellular phone) or call transfer (from the
secretary’s office to the required person, e.g.).
The intercoms are equipped with a programmable number of quick dial buttons for speed
calling to the users whose numbers are included in the intercom Users list. Each of the quick dial
buttons can be assigned up to three phone numbers, which can be dialled in parallel or
sequentially. Thanks to an integrated time sheet it is possible to configure each of the buttons in
such a way that the called party is always accessible and/or calls to selected phone numbers can
be barred off the working hours.
Some 2N IP intercom models are equipped with a numeric keypad, which can be used as a code
lock or a standard push-button phone.
The 2N IP intercoms help LAN users scan the area in front of the camera via video streaming.
Thanks to the full ONVIF support, the intercoms can become part of the Video Surveillance
System in your facility.
The 2N IP intercoms can be equipped with an RFID card reader for authorised access control
and thus become a key part of your surveillance or attendance control systems.
The 2N IP intercom is equipped with a relay switch (and, optionally, other relays and outputs),
which controls the electric lock or other equipment connected to the intercom. Its activation
time and method can be programmed flexibly: it can be activated by a code, automatically by a
call, by pressing a button, and so on. It is always recommended that the 2N® Security Relay (Part
No. 9159010) is used for increased security.

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The following symbols and pictograms are used in the manual:

 Safety
• Always abide by this information to prevent persons from injury.

 Warning
• Always abide by this information to prevent damage to the device.

 Caution
• Important information for system functionality.

 Tip
• Useful information for quick and efficient functionality.

 Note
• Routines or advice for efficient use of the device.

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2. Express Wizard for Basic Settings

LAN Connection Setting
You have to know the intercom configuration interface address to connect to the LAN
successfully. Automatic IP address retrieval from the DHCP server is set by default in the 2N IP
intercoms. Thus, if connected to a network in which a DHCP server configured to assign IP
addresses to all new devices is available, the intercom will obtain an IP address from the DHCP
server. The intercom IP address can be found in the DHCP server status (according to the MAC
address given on the production plate), or will be communicated to you by the intercom voice
function; refer to the Installation Manual of your intercom model.
If there is no DHCP server in your LAN, use the intercom buttons to set the static IP address
mode, refer to the Installation Manual of your intercom model. Your intercom address will then
be 192.168.1.100. Use it for the first login and then change it if necessary.
Now enter the intercom IP address into your favourite browser. We recommend you to use the
latest Chrome, Firefox or Internet Explorer 9+ versions 2N IP intercom is not fully compatible
with earlier browser versions.
Use the name admin and password 2n (i.e. default reset password) for your first login to the
configuration interface.
The intercom requires a password change upon the first login. Strong passwords are only
accepted - eight characters at least including one capital letter, one small letter and one digit.

Remember the new password well or put it down just in case. Because if you forget the
password, you will have to reset the intercom to default values (refer to the Installation Manual
of your intercom model) and lose all your current configuration changes.

 Tip
• FAQ : IP address - How to get IP address from 2N IP Intercom?

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Firmware Upload

We also recommend you to update your intercom firmware upon the first login to the
intercom. Refer to www.2n.cz for the latest firmware version. Press the Update Firmware
button in the System / Maintenance menu to upload firmware. The intercom will get
restarted upon upload and only then the updating process will be complete. The process
takes about 30 seconds.

SIP Server Connection Setting

To allow your intercom make calls and be accessible within your VoIP infrastructure Set
the following parameters in the Services / Phone / SIP menu to allow your intercom make
calls and be accessible within your VoIP infrastructure.

• Display name – set the name to be displayed as CLIP on the called party's phone. Set
the name to be displayed in the login window and web interface start page.
• Phone number (ID) – set the intercom phone number (or another unique ID
composed of characters and digits). Together with the domain, this number
represents a unique intercom identification in calls and registration.
• Domain – set the domain name of the service with which the intercom is registered.
Typically, it is equivalent to the SIP Proxy or Registrar address. If you do not use a
SIP Proxy in your intercom installation, enter the intercom IP address.
• Test call – display a dialog window allowing you to test a call to a selected phone number,
see below.
If you use a SIP server (Proxy, Registrar), set the addresses for the following network
elements :

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• Proxy address – set the SIP Proxy IP address or domain name.

• Proxy port – set the SIP Proxy port (typically 5060).
• Backup Proxy Address – set the SIP Proxy IP address or domain name to be used
where the main proxy fails to respond to requests. The address is used where the
main proxy fails to respond to requests.
• Backup Proxy Port – set the backup SIP Proxy port (typically 5060).

• Registration enabled – enable intercom registration with the set SIP Registrar.
• Registrar address – set the SIP Registrar IP address or domain name.
• Registrar Port – set the SIP Registrar port (typically 5060).
• Backup Registrar Address – set the backup SIP Registrar IP address or domain
name. to be used where the main registrar fails to respond to requests.
• Backup Registrar Port – set the backup SIP registrar port (typically 5060).
• Registration Expires – set the registration expiry, which affects the network and SIP
Registrar load by periodically sent registration requests. The SIP Registrar can alter
the value without letting you know.
• Registration State – display the current registration state (Unregistered,
Registering..., Registered, Unregistering...).
• Failure Reason – display the reason for the last registration attempt failure: the
registrar’s last error reply, e.g. 404 Not Found.

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If your SIP server requires authentication of terminal equipment, enter the following
parameters:

• Password – enter the password for intercom authentication.

Quick Dial Button Settings

All the 2N IP intercom models are equipped with quick dial buttons. If you press a quick dial
button, a call will be set up to the phone number assigned to the respective Users list position.

In the Hardware / Buttons menu is displayed the list of all potentially available intercom buttons
The list is including those that are physically absent. In some intercom models (2N® IP
Vario, 2N® IP Verso), the button list is divided into 8/ 5-item groups corresponding to the button
extending modules. Click , select the user and press Add to add a user to the editing field. To
search a user in the list, use the fulltext field and the username. One quick dial button can be
shared by multiple users.

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You can also use the 2N IP intercom with one or more IP phones without a SIP server. Use the
Direct SIP Call. For outgoing calls and enter the called phone SIP address
(sip:phone_number@phone_ip_address) instead of the phone number.

Electric Lock Switching Settings

An electric lock can be attached to the 2N IP intercoms and controlled by a code from the
intercom numeric keypad, or a code from the IP phone keypad during a call. Connect the electric
lock as instructed in the Installation Manual of your intercom model.

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Enable the switch in the Switch Enabled parameter in the Hardware / Switches / Switch 1 tab,
set the Controlled Output to the intercom output to which the electric door lock is connected.
Now set one or more activation codes for the electric door lock switching.

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3. Model Differences and Function Licensing

Here is what you can find in this section:
• 3.1 Model Differences
• 3.2 Function Licensing

– included in device
– licensed function be purchased additionally
– unavailable
*) The service availability depends on the mobile provider's network configuration.

 Note
• The license overview does not apply to the US, Canada, Mexico, Caribbean, and
Central and South America.

3.1 Model Differences

This manual is valid for all members of the 2N IP intercom family and so some features
described herein are only available in selected 2N IP intercom models or need to be activated
with a valid license key. This section provides a short list of differences between the models and
licenses which affect the configuration options. If a function is not available in all the models,
there is a note in the respective subsection and reference to this section.
The table below includes an overview of properties and functions of all the 2N IP intercom
models.

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Property/ 2N® IP 2N® IP 2N® IP 2N® 2N® IP 2N® 2N® 2N® 2N® 2N® 2N®
Model Style Verso Verso IP Solo IP IP IP IP IP IP
2.0 Bas Vario Forc Safet Uni Audi Vide
e e y o Kit o Kit

Part No. 9157 9155 9155 915 91553 9137 915 915 915 915 915
... 2... … 6... ...C …. 1… 2… 3… 4… 4…
C

Artpec-7 yes no
processor

Integrated yes opti yes optional no

camera onal

Camera 2560 1920 1280 x 960 640 640

resolution x x x x
1920 1440 480 480
or
128
0x
960

External no yes
analogue
camera
support

External IP yes no yes

camera
support

Internal yes optional no optional no

RFID card
reader

Display yes optional no opti no

onal

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Property/Model 2N® IP 2N® IP 2N® IP 2N® 2N® 2N® 2N® 2N® 2N 2N® 2N® IP
®
Style Verso Verso IP IP IP IP IP IP IP Video
2.0 Bas Sol Vari For Saf Un Aud Kit
e o o ce ety i io
Kit

Basic unit 0 1 1 1 1, 3 1, 1 1 up to 16
button count or or 2 or external
2 6 or 2 programm
4 able
buttons
Button no up to 145 no up no
extenders to
48

Numeric keypad yes optional no optional no

Digital input yes optional no 2

Wideband audio yes no yes

codecs (L16,
G.722)

Amplifier power 4W 2W 150 10 W 10 W

output m
W

Adjustable no yes
microphone
gain

Extended no yes no no
amplifier power
output (10 W)

Tamper switch yes optional yes no optional ye no

s

Users position 10 000 2 1 999

count

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Property/Model 2N® IP 2N® IP 2N® IP 2N® 2N® 2N® 2N® 2N® 2N 2N® 2N® IP
®
Style Verso Verso IP IP IP IP IP IP IP Video
2.0 Bas Sol Vari For Saf Un Aud Kit
e o o ce ety i io
Kit

User deputy yes no yes

Controlled 4 2 4 1 4
switch count

Switch universal 10 2 10 2 10
code count

User profile 20
count

JPEG HTTP yes no yes

video

2N® IP yes no yes

Eye support

Telephone yes no yes no yes

mode

Some of the 2N IP intercom functions are only available if the valid license key is entered (refer
to the License subsection).

3.2 Function Licensing

Feature Licensing
A standard license included in the device is mostly sufficient for a common use of the 2N IP
intercom. In addition, the 2N IP intercom can be extended to include functions that are subject
to a paid license.

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License Types
Some 2N IP intercom functions are unavailable until a valid license key is entered (refer to the
License subsection). The following types of licenses are available:
• NFC (included in device)
• Enhanced Audio (included in device)
• Enhanced Security (included in device)
• Gold (Part No. 9137909)
• InformaCast (Part No. 9137910, Axis Part No. 01381-001)

 Info
• The InformaCast license allows the SingleWire InformaCast protocol to be used.

2N® IP Style, Verso, Base, Solo, Vario, Force, Safety and Audio Kit with Video Kit support this
license scheme. No licensed features are available for the 2N® IP Uni.

 Tip
• Refer to 3. Model Differences and Function Licensing for differences between the
models and function licensing.

The table below includes the functions that need to be activated by the license keys
corresponding to the above mentioned licenses. The licenses can be combined arbitrarily.

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Function Enhanc Enhanc Enhanc Enhanc NF Inform IP Licence

ed ed ed ed C aCast interco
ms Lift
Audio Video Integrat Securit
module
ion y
license

User sounds • included

in device

Automatic audio • included

test in device

Noise detection • included

in device

Audio/video • GOLD
streaming (RTSP
Server)

External IP • GOLD
camera support

ONVIF support • GOLD

PTZ function • GOLD

support

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Function Enhanc Enhanc Enhanc Enhanc NF Inform IP Licence

ed ed ed ed C aCast interco
ms Lift
Audio Video Integrat Securit
module
ion y
license

Motion detection • GOLD

support

Extended switch • GOLD

setting options

HTTP API (see • included

note below) in device

Automation • GOLD
functions

E-mail sending • GOLD

(SMTP Client)

Automatic update • GOLD

(TFTP/HTTP
Client)

FTP client • GOLD

SNMP client • GOLD

TR-069 • GOLD

802.1x support • included

in device

SIPS (TLS) • included

support in device

SRTP support • included

in device

Silent Alarm • included

in device

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Function Enhanc Enhanc Enhanc Enhanc NF Inform IP Licence

ed ed ed ed C aCast interco
ms Lift
Audio Video Integrat Securit
module
ion y
license

Limit • included
unsuccessful in device
access attempts

Switch Blocking • included

in device

Scrambled • included
keypad in device

NFC support • included

in device

InformaCast • InformaCa
support st

Anti-passback • included
in device

Genetec Synergis • GOLD

Lift Control • GOLD

IP Relay • GOLD

What other products follow this license scheme?

2N® SIP Audio Converter, 2N® SIP Speaker and 2N® SIP Speaker Horn, which already come
with preloaded Gold license, so the only possible upgrade is InformaCast.

How do I get the license?

Licenses are generated by 2N according to the particular serial number. After you decide which
license you want, you need to get the serial number of your unit and contact your distributor for
the license key.
The license itself comes as a key, alphanumeric string, so it can be easily sent via email and
copied and pasted into the intercom.

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Licenses are not limited in time. Once you have a license, you have it for good.
In order to activate the license, you need to log in to the intercom web interface and paste the
license key into the System / License field. When you click Save, the licensed features are
immediately activated.
Licenses can be downloaded automatically in the System / License menu.

 Tip
FAQ: License for 2N IP intercoms – How to get it

Can I have a demo license?

Yes, there is an option for an 800-hour trial Gold license period during which you can try the
licensed features. By default, this demo is disabled – enable it via the web interface of the
particular intercom in the System / License menu. There is a countdown timer showing the
remaining time after which all the licensed features will be disabled again.
There is no trial for InformaCast licenses.

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4. Signalling of Operational Statuses

2N IP intercom generates sounds to signal switching and changes of operational statuses. Each
status change is assigned a different type of tone. See the table below for the list of signals.

Tone Meaning

Call prolongation confirmation signalling

Calls are time-limited in 2N IP intercoms for security reasons (protection
against blocking). Refer to the Miscellaneous subsection for details.

Internal application launched

The internal application is launched upon 2N IP intercom power up or
restart. A successful launch is signalled by this tone combination.

Connected to LAN, IP address received

2N IP intercom logs in upon the internal application launch. A successful
LAN login is signalled by this tone combination.

Disconnected from LAN, IP address lost

This tone signals UTP cable disconnection from 2N IP intercom.
Disconnection is signalled by this tone combination.

Invalid telephone number or invalid switch activation code

2N IP intercom allows the user to dial an extension number directly using
the keypad or enter the door unlocking code. An invalid code is signalled
by this tone sequence.

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Tone Meaning

Default reset of network parameters

Upon power up, a 30 s timeout is set for the default reset code entering.
Refer to the Device Configuration subsection in the 2N IP intercom
Installation Manual for details.

Call end signalling

2N IP intercom enables the user to set a call end timeout to avoid call
blocking. Press a key on your VoIP phone to extend the call time during
this timeout. The purpose of the timeout setting is to avoid call blocking.

Connected VoIP phone

This short tone signals successful connection between a VoIP phone and
2N IP intercom.

 Note
• Signalling of some of the above mentioned statuses can be modified; refer to the
User Sounds subsection.

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5. Intercom Configuration

Start Screen
The start screen is an introductory overview screen displayed upon login to the intercom web
interface. Use the back arrow in the left-hand upper corner of the following web interface
pages to return to this screen anytime.
The screen header includes the intercom name (refer to the Display Name parameter in
the Services / Phone / SIP menu). Use the menu in the right-hand upper corner of the web
interface for selecting the language. Click Log out in the right-hand upper corner of the screen to
log out from the device, press the question mark icon to display Help or use the bubble to
provide feedback.
The start screen is also the first menu level and quick navigation (click on a tile) to selected
intercom configuration sections. Some tiles also display the state of selected services.

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Configuration Menu
The 2N IP intercom configuration includes 5 main menus: State, Directory, Hardware,
Services and System including submenus; see below.

Status
• Device – essentials on the intercom
• Services – information on active services and their states
• License – current states of licenses and available intercom functions
• Access Log – last 10 access logs
• Call Logs – last 20 accomplished calls
• Events – last 500 events recorded by the device

Directory
• Users – settings for user phone numbers, quick dial buttons, access cards and switch
control user codes
• Time Profiles – time profile settings
• Holidays – holiday settings

Services
• Phone – telephone and SIP connection settings
• Access Control – arrival/departure rule settings
• Streaming – audio/video streaming settings (ONVIF, RTSP, Multicast, etc.)
• E-Mail – E-mail sending and SMTP connection settings
• Automation – flexible intercom settings according to the user's requirements
• HTTP API – HTTP API authorisation settings
• User Sounds – user sound settings and upload
• Web Server – web server and access password settings
• Audio Test – automatic audio test settings
• SNMP – SNMP settings

Hardware
• Switches – electric lock, lighting, etc. settings
• Audio – audio, signalling, etc. volume control, microphone parameters
• Camera – internal camera, external IP camera settings
• Keypad – button and keypad settings

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• Buttons - user speed dial settings

• Backlight – backlight intensity setting
• Display – basic display settings
• Card Reader – card reader, Wiegand interface settings
• Digital Inputs – digitial input settings
• Extenders – 2N® IP Verso extender settings
• Lift Control – floor lift access settings

System
• Network – LAN connection settings, 802.1x, packet capturing
• Date and Time – real time and time zone settings
• Features – test function settings
• License – license settings, trial license activation
• Certificates – certificate and private key settings
• Auto Provisioning – automatic firmware and configuration update settings
• Syslog – syslog message sending settings
• Maintenance – backup and configuration reset, firmware update
• 5.1 Status
• 5.2 Directory
• 5.3 Hardware
• 5.4 Services
• 5.5 System
• 5.6 Used Ports

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 Caution

Warning
In order to ensure the full functionality and guaranteed performance, we strongly
recommend that the topicality of the product / device version in use be verified as early
as in the installation process. The customer hereby acknowledges that the product /
device can achieve the guaranteed performance and full functionality pursuant to the
manufacturer’s instructions only if the latest product / device version is used after
having been tested for full interoperability and not having been determined by the
manufacturer as incompatible with certain versions of other products, and only in
conformity with the manufacturer’s instructions, guidelines or recommendations and in
conjunction with suitable products and devices of other suppliers. The latest versions
are available at https://www.2n.com/cs_CZ/ or can be updated via the configuration
interface if the devices are adequately technically equipped. Should the customer use a
product / device version other than the latest one or a version determined by the
manufacturer as incompatible with certain versions of other products, or should the
customer use the product / device in contradiction to the manufacturer’s instructions,
guidelines or recommendations or in conjunction with unsuitable products / devices of
other suppliers, the customer is aware of and agrees with all functionality limitations of
such a product / device if any as well as with all consequences incurred as a result
thereof. Using a product / device version other than the latest one or a version
determined by the manufacturer as incompatible with certain versions of other
products, or using the product / device in contradiction to the manufacturer’s
instructions, guidelines or recommendations or in conjunction with unsuitable
products / devices of other suppliers, the customer agrees that the 2N
TELEKOMUNIKACE a.s. company shall not be held liable for any functionality limitation
of such a product or any damage, loss or injury related to this potential functionality
limitation.

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5.1 Status

The Status menu provides clear status and other essential information on the intercom. The
menu is divided into five tabs: Device, Services, License, Access Log, Call Log and Events.

Device
The Device tab displays basic information on the intercom model, its features, firmware and
bootloader versions and so on.

• Factory Certificate Installed – specify the user cerificate and private key to be used for
verifying the intercom authorization to communicate with the third party device server.

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• Locate Device – optical and acoustic signaling of a device. Optical signaling is possible
only if the device is equipped with control backlight (2N® IP Style, 2N® IP Verso, 2N® IP
Solo, 2N® IP Base, 2N® IP Vario, 2N® IP Force, 2N® IP Safety a 2N® IP Uni). If a speaker is
not integrated in the device, make sure than an external speaker is connected
(2N® IP Audio Kit and 2N® IP Video Kit) to use sound signaling.

Services
The Services tab displays the status of the network interface and selected services.

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License
The License tab displays the list of licensed functions of the intercom including their current
availability (on the basis of a valid license key entered in the System | License menu).

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Access Log
The Access Log tab displays the last 10 records on applied cards. Each record includes the card
tapping time, card ID and type and description details (validity, card owner, etc.).

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Call Log
The call log provides a list of all accomplished calls. Each call includes the contact type, called/
calling user ID, call date and time, call duration and status (incoming, outgoing, missed, picked
up elsewhere, doorbell button). Use the search box for fulltext search in the call name. Use the
check box for selecting all records for bulk deletion. The selected call record can also be deleted
individually using a button . The list includes the last 20 records that are arranged from the
latest call to the oldest one.

Events
The Events tab displays the last 500 logged events. Every event contains time and date, event
type and description specifying the event. The events can be filtered by type in a dropdown
menu, above the event log.

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• – press the button to export all recorded events to a CSV file.

Event Description

AccessLimite Event generated after 5 unsuccessful user authentication atttempts (card,

d code, fingerprint). The access module gets blocked for 30 seconds even if the
subsequent authetication is correct.

ApiAccessReq Generated whenever the request is sent to /api/accesspoint/grantaccess

uested with the "success" : true result.

AccessTaken Card tapping in Anti-passback area.

AudioLoopTe Generated after the audio test indicating the test result.
st

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Event Description

CallSessionSt Event describing the call direction/state, address, session number and call
ateChanged sequence number.

CallStateCha Indicates the call direction (incoming, outgoing) and opponent / SIP account
nged identification at a call state change (ringing, connected, terminated).

CardHeld Indicates that an RFID card has been held for more than 4s.

CardEntered Indicates that an RFID card has been tapped.

CodeEntered Generated whenever a code ending with * is entered via the numeric
keyboard.

DeviceState Device state indication, startup of the device, for example.

DoorOpenTo Detection of a too-long opened door, settings in Hardware / Door / Door.

oLong

DoorStateCh Door open/closed state detection. Settings can be made in Hardware / Door /
anged Door.

DtmfEntered DTMF code received in call or off call locally.

DtmfPressed DTMF code pressed in call or off call locally.

DtmfSent DTMF code sent in call or off call locally.

FingerEntere Fingerprint authorization.

d

InputChange Signals a state change of the logic input.

d

KeyPressed Generated whenever a button is pressed (numeric keypad digits are 0, 1, 2...,
9 and quickdial buttons are %1, %2 ...).

KeyReleased Generated whenever a button is released (numeric keypad digits are 0, 1, 2...,
9 and quickdial buttons are %1, %2 ...).

LiftFloorsEna Floor access via lift enabled.

bled

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Event Description

LiftStatusCha Detection of Lift Control module connection/disconnection.

nged

LoginBlocked Event generated after 3 wrong logins to the web interface. Contains
information about IP address.

MobKeyEnter Bluetooth authorization.

ed

MotionDetect Generated after motion detection, settings can be made in Hardware /

ed Camera / Internal Camera.

NoiseDetecte Generated after noise detection, settings in Hardware / Audio.

d

OutputChang Signals a state change of the logic output.

ed

RegistrationS Change of the SIP Proxy registration state.

tateChanged

RexActivated Event at input activation set for the REX button.

SilentAlarm Silent alarm event generated whenever a code higher by one than the correct
one is entered. With access code 123, the silent alarm code is 124. Or,
whenever a finger is placed on the fingerprint reader module designated for
silent alarm activation.

SwitchesBloc Switches blocked by an invalid access attempt.

ked

SwitchOperat Switch operation changed (signals switch lock/hold, timer start/restart/

ionChanged termination – transition to permanent hold).

SwitchStateC Change of the switch state, settings in Hardware / Switches.

hanged

TamperSwitc Signals tamper switch activation – device cover opening. Make sure that the
hActivated tamper switch function is configured in the Digital Inputs | Tamper Switch
menu.

Unauthorized Unauthorized door opening indication, settings in Hardware / Door / Door.

DoorOpen

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Event Description

UserAuthenti Signals user authentication and subsequent door opening.

cated

UserRejected User rejection.

VirtualInput Virtual input change.

VirtualOutput Virtual output change.

CallSessionSt Informs of the current call phase (initialized, connecting, ringing, connected,
ateChanged terminated).

5.2 Directory
Here is what you can find in this subsection:
• 5.2.1 Users
• 5.2.2 Time Profiles
• 5.2.3 Holidays

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5.2.1 Users

The Users list is one of the crucial parts of the intercom configuration. It contains user
information relevant for such intercom functions as quick dialing, RFID card/code door
unlocking, missed call e-mails and so on.

The Users list contains up to 10 000 users (variable in the 2N IP intercom models). Also includes
the users that can be called via the quick dial buttons and the users that are assigned the RFID
card, code, etc. access to the building.
If your external card reader is connected to the intercom via the Wiegand interface, the card ID is
shortened to 6 or 8 characters for transmission (depending on the transmission parameters). If
you apply a card to the reader, you will receive a complete ID, which is typically longer (8 chars
or more). The last 6 or 8 characters, however, are identical. This is useful for comparing card IDs
with the intercom database: if the IDs to be compared have different lengths, they are compared
from the end and match has to be found in 6 characters at least. If they have identical lengths,
all the characters are compared. This ensures mutual compatibility of the internal and external
readers.
All cards applied via the reader or the Wiegand interface are recorded. Refer to the Status
/ Access Log menu for the last 10 cards including the card ID/type, card tapping time and other
information if necessary. With small systems, you can make a trick to enter card IDs: tap the card
on the intercom reader and find it in the Access Log. Double-click to select the card ID and push
CTRL+C. Now that you have the card ID in your box, you can insert it with CTRL+V in any
intercom setting field.
Having been read, the card ID is compared with the intercom card database. If the card ID
matches any of the cards in the database, the appropriate action will be executed: switch

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activation (door unlocking, etc.). To change the switch number to be activated, use
the Associated Switch parameter in the Hardware / Card Reader menu (2N® IP Base, Vario,
Force, Safety models) or the Associated Switch parameter in the Hardware / Modules menu of
the card reader module (2N® IP Style, 2N® IP Verso model).
Use the Hardware / Buttons menu to assign the quick dial users. You can change the user and
button settings as necessary. Most of the 2N IP intercoms are equipped with one or more
quick dial buttons. Refer to the Installation Manual of your intercom model for the quick dial
button count and extending options.

 Warning
• You are not advised to edit the device directory that is managed by 2N® Access
Commander via the device web interface. Due to synchronization with 2N® Access
Commander the directory changes made via the web interface will be lost.

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The Search in directory function works as a fulltext search in user names, phone numbers and e-
mail addresses. It searches for all matches in the list. Press the button above the table to add a
User. Or, search a device in the LAN and then add the device as a new contact to the Directory.
Click to show the user details. Click to set the table column display; the default table
setting displays the user name, e-mail and assigned accesses. Press to remove a user and
delete its details. The icons in the access column describe the active user
authentications. The user's position in the list is sorted alphabetically.
Using the / icon, it is possible to export/import from/into the device a CSV file including
a user list. If the directory is empty, a file is exported with the header only (in English) to be used
as a user importing template. If an empty file with the header only is imported and Replace
directory is selected, the whole directory is deleted. All the users available in the directory are

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exported except for the special types of users. Up to 10,000 users can be imported depending on
the device type.

 Caution
• While editing the CSV file using Microsoft Excel, remember to save the file in the
CSV UTF-8 format (with separators).

Every record in the Users list includes the following parameters:

• Name – mandatory parameter for easier user search, for example.

• Photo – load the user photo. Click the photo adding frame to display the Photo editor to
load a photo from a file or create a user photo using an integrated camera. The supported
photo formats are .jpg, .png and .bmp. This function is only available in display-equipped
models: 2N® IP Style, 2N® IP Verso and 2N® IP Vario.

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 Caution
• If the cropped image does not fill the whole crop window space, the resultant
picture is centered on 2N® IP Style.

• E-mail – user e-mail address for sending missed call information. You can enter more e-
mail addresses separated with commas.
• Virtual Number – number to be used for user calling via a numeric keypad. The number
can have 2 to 4 digits. Virtual numbers are not associated with user telephone numbers.
They are included in an independent numbering plan allowing you to withhold user
telephone numbers, especially in installations where the quick dial button count is
insufficient. The visitor enters a virtual number via the numerical keypad and presses the *
key. You are recommended to place a clear user/virtual number list nearby including
simple instructions for use to facilitate this type of user calls. Enable this function Calling
Virtual Numbers in the Services / Phone / Calls / Outgoing calls menu. The number may
include 1–7 digits.

• Position within a Phonebook – the root directory is only created by default, to which
users from the directory can be added directly. The root directory cannot be deleted or
renamed. One user can be assigned to up to 5 root directory subgroups.
• Call group – enter a user group name to be displayed in the directory. By dialing the group
you make calls to all of its users at the same time. When one call is answered, the other
calls will be terminated automatically.

 Caution
• The <, > and / characters are not allowed for the Name, Position within a
Phonebook and Call group parameters.

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Each user in the list can be assigned up to three phone numbers. In case the user is inaccessible
on one number, the following number will be dialed after a ringing timeout. Enable the Parallel
call to following number to enable dialing multiple numbers simultaneously. The phone
number validity can also be time profile-limited.

• Phone Number – enter the phone number of the station to which the call shall be routed.
Enter the address sip:[user_id@]domain[:port] for Direct SIP calling, e.g.:
sip:[email protected] or sip:name@yourcompany. For local calls to the 2N IP intercoms
and answering units enter device:device ID. Set the device name in the respective
devices. For calls to Crestron enter RAVA:device_name. Enter /1 or /2 behind the phone
number to specify which SIP account shall be used for outgoing calls (account 1 or
2). Enter /S or /N to force an encrypted or unencrypted call respectively. Enter /B to
activate door opening via Callback. Combine account selection, encryption and Callback
door opening by e.g. /1S, /1B. etc. The parameter can contain up to 255 characters.

Click to edit the phone number details.

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• Call Type – set the scheme in the called destination URI. If you choose Without
scheme, the URI is completed with the data from the SIP account settings. Further
settings include direct SIP calls (sip:), 2N local calls (device:), Crestron calls (rava:) or
calls with video management systems, e.g. AXIS Camera Station (vms:).
• Destination – Set the other parts of the called destination URI. As a rule, it contains
the number, IP address, domain, port or device identifier. Enter an asterisk (*) for
calls to the VMS.
• Preferred SIP Account – SIP account 1 or 2 is primarily used for calling.
• Call Encryption – set mandatory call encryption or no encryption.
• Door Opening – via callbacks.
• Time Profile – assign a time profile to each phone number to define the number validity. If
the profile in inactive, the phone number is not used and the following phone number is
dialed if defined.
• IP® Eye Address – set the address of the PC to be sent a special UDP message on each
active user phone number call. With the aid of this message, the 2N® IP Eye application
displays the camera image screen for those users who are not provided with a display-
equipped videophone. Enter the address as follows: domain[:port1][:port2],
e.g.: computer.yourcompany.com or 192.168.22.111. The port1 and port2 parameters are
optional and are used in case there is Network Address Translation (NAT) between the PC
and intercom and the addresses have to comply with the router or another NAT-executing
device. The port1 (default value: 8003) parameter defines the destination port for the UDP
messages sent to 2N® IP Eye. The port2 (default value: 80) parameter defines the
destination port for the 2N® IP Eye – intercom HTTP communication.

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 Note
• The 'IP Eye Address' function is available in selected 2N IP intercom models only
(refer to the model and license overview).
• When Enhanced Integration is not licensed on a device, it is possible to control the
locks only when a call is in progress. If a call with user, who has 2N® IP Eye address
filled in, is in progress, no license is needed to control the locks.

 Tip
• FAQ: 2N® IP Eye – How to set

 Tip
• Video Tutorial: SW application for IP intercoms – 2N® IP Eye

• Parallel call to following number – enable group calling, i.e. calling to more phone
numbers at the same time. You can call the first two numbers, the last two numbers, or all
of the three user numbers in parallel. Answering one call automatically terminates the
other calls.
• Parallel call to following deputy – enable group calling, i.e. calling to more phone
numbers at the same time. You can call the first two numbers, the last two numbers or all
of the three user numbers in parallel. Once one of the calls is answered, the other calls are
automatically terminated. The maximum total count of numbers to be dialed in parallel is
16, which can occur when group calling and multiple numbers assigned to a speed dial
button are used simultaneously.
• User Deputy – select a user to which the user calls will be routed in the event of
inaccessibility. Enter the user position number or use the search button. The maximum
total count of calls to be dialed in parallel is 16, which can occur when group calling and
multiple numbers assigned to a speed dial button are used simultaneously.

 Note
• The User Deputy function is available in selected 2N IP intercom models only (refer to
the model and license overview).

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• Entry Rules
• Access Enabled – enable authentication via this access point.
• Access Profiles – select one of the profiles pre-defined in Directory / Time profiles or
set the time profile for this element manually.
• Exit Rules
• Access Enabled – enable authentication via this access point.
• Access Profiles – select one of the profiles pre-defined in Directory / Time profiles or
set the time profile for this element manually.
• Validity term
• Valid from – set the beginning of the mode validity term.
• Valid to – set the end of the mode validity term.
• Access Exception – set an exception from the access blocking and Anti-passback rules for
the user.

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Each of the users can be assigned a unique private QR code / numerical code for switch
activation. The user switch codes can be arbitrarily combined with the universal switch codes
defined in the Hardware | Switches menu. If the codes are identical with the codes already
defined in the intercom configuration, the mark will appear at the colliding codes.

• PIN Code – set the user's Personal Identification Number. The code must include 2
characters at least.

• – generate a QR code image. Codes shorter than 10 digits cannot be entered by

QR code reading for security reasons. The codes must contain digits only. If
authentication using a hexadecimal QR code is required, convert this code into the
hexadecimal format before entering. Accepted hexadecimal range: 1000 to
FFFFFFFF.
• Switch 1–4 – set a private user switch activation code: up to 16 characters including digits
0–9 only. The code must include 2 characters at least. The code must include at least two
door unlocking characters via the intercom keypad and at least one door unlocking
character via DTMF.

• – generate a QR code image. Codes shorter than 10 digits cannot be entered by

QR code reading for security reasons. The codes must contain digits only. If
authentication using a hexadecimal QR code is required, convert this code into the
hexadecimal format before entering. Accepted hexadecimal range: 1000 to
FFFFFFFF.

Each of the intercom users can be assigned two access RFID card.

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• RFID Card ID – set the user access card ID: 6–32 characters including 0–9, A–F. Each user
can be assigned up to two access cards. When a valid card is tapped on the reader, the
switch associated with the card reader gets activated. If the double authentication mode
is enabled, the switch can only be activated using both a card and numeric code.
• Virtual Card ID – set the user virtual card ID for user identification in the devices that are
integrated with the 2N IP intercoms via a Wiegand interface. Each user can be assigned
just one virtual card. The virtual card ID is a sequence of 6–32 characters: 0–9, A–F. After
the user is validated via the Bluetooth/biometric reader, the identifier is sent to the device
integrated with the 2N IP intercom via Wiegand.

• Auth ID – set a unique mobile device/user identifier. The parameter value is automatically
generated for pairing. You can move Auth ID to another user or copy it to another device in
the same location.
• Pairing State – display the current pairing state (Inactive, Waiting for pairing, PIN validity
expired or Paired).
• Pairing valid until – display the date and time of the generated authorization PIN validity
end.
• pair via USB reader
• pair via this device

• delete Auth ID

Pairing via Bluetooth Module in Intercom

To pair a mobile phone with the user:

• Click at Auth ID to start pairing for the selected user account.

• A dialogue window with the PIN code is displayed.
• Find the appropriate reader in the 2N® Mobile Key application and press Start pairing.
• Enter the code from item 2 into the input field.
• Pairing is completed.

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Refer to 5.4.5 Mobile Key for 2N® Mobile Key configuration details.

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• User Fingerprints – display the set count of fingerprints; up to 2 different fingerprints can
be set. This section is displayed only if the biometric reader module is available.
• enroll via USB reader

• enroll via Fingerprint scanner module 3

 Caution
• The fingerprint loading capacity is up to 2000 per device.

Refer to Subs. 5.2.1.1 User Fingerprint Setting Instructions for user fingerprint loading details.

The 2N IP intercom helps you use the recognized license plates sent in the HTTP request by the
AXIS cameras equipped with additional VaxALPR to api/lpr/licenseplate (refer to the HTTP API
Manual for IP Intercoms for more details).
In case the function is on, the event is recorded into the LicensePlateRecognized history when a
valid HTTP request has been received.
If an image is sent within the HTTP request (photo part or whole photo of the license plate
detecting scene), it is saved. The last five photos are stored in the device memory and can be
retrieved via an HTTP request sent to api/lpr/image available in 2N® Access Commander.
It is advisable that each license plate should be assigned to just one entry in the directory.
Multiple license plate assignments may result in the inability to assign a license plate to an entry
in the directory unambiguously (the first entry assigned the specified license plate is selected
and given the access rights).
• License Plates – set the car license plates for the selected entry in the directory. An entry
can be assigned multiple license plates separated with commas (up to 20). The set license
plates are used for recognizing license plates from external camera images (refer to the
Interoperability Manual for details). One license plate may include up to 10 characters. The
set string length is limited to 255 characters.

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• Floors – select the floors available to the user.

• Time Profile – select one or more time profiles to be applied. Set the time profiles in the
Directory / Time Profiles section.
• mark the selection from predefined profiles or manual setting of a time profile
for the given element.

• set a time profile for the given element.

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5.2.1.1 Call Connection Settings

To make calls with other terminal devices in IP networks, it is necessary to assign the device to a
contact in the Directory.

Connection with 2N Devices in LAN

1. Make sure that Local calls is enabled on both the 2N devices.
2. Click Find device above the table. Check the listed device that you want to make
connection to. Once the device is added, the new user can be edited.
3. You can edit basic user information or manage user access options. Set a virtual number
for the user if you want to use a numerical keypad for dialing calls.
4. Once saved, the contact will be shown in the phone book on the device display. To dial
calls with a device button, assign the selected user to the quick dial button in Hardware >
Buttons, refer to 5.3.5 Tlačítka.
5. Make sure that Local calls is enabled on the called 2N device to make a successful call.

Connection with Other Devices

1. Click Add user above the table to create a new contact or open an existing contact detail.
2. Click the pencil icon next to the Phone number to open phone number editing.
3. Select the type of call:
• SIP for calls via SIP,
• rava for calls with Creston,
• vms for calls with Axis Camera Station,
• device for calls with a local 2N device.
4. Enter the calling destination address into the destination field to which the call is to be
routed.
Complete SIP URI in the format user_name@host or the target IP address
(e.g.: [email protected] or [email protected]). For local calls, fill in the called 2N
device ID, refer to Local Calls in 5.4.1 Phone.
5. You can edit basic user information or manage the user access options. Set a virtual
number for the user if you want to use a numerical keypad for dialing calls.
6. Once saved, the contact will be shown in the phone book on the device display. To dial
calls with a device button, assign the selected user to the quick dial button in Hardware >
Buttons, refer to 5.3.5 Buttons.
7. Make sure that the call transmitting service is enabled on the called device to make a
successful call.

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 Tip
• Each user can be assigned up to 3 phone numbers. In case the first user fails to
answer, the call is forwarded to the next number. Alternatively, you can set calling
to multiple phone numbers simultaneously. Check Call in group between the
selected numbers to set such multiple phone number calling for one user.
• In case all the user phone numbers are unavailable, you can set call forwarding to
Deputy.
• Users can be gathered in calling groups. The calling group name is shown in the
phone book on the device display. You can assign a calling group to a quick dial
button. To terminate an outgoing group call after the first rejection from any of the
called users, set this function in Services > Phone > Calls, refer to 5.4.1 Phone.

5.2.1.2 User Fingerprint Setting Instructions

To load fingerprints, use the 2N® IP Verso (Part No. 9155045) fingerprint reader or an external
USB fingerprint scanner (Part No. 9137423E) as follows:
1a) To load fingerprints via the 2N® IP Verso reader, use the web interface at the selected user
and click Load via fingerprint reader module in Directory / Users/ User fingerprints.

1b) To load fingerprints via an external USB fingerprint scanner, use the 2N® IP USB Driver and
select Fingerprint reader in the Settings and press OK for confirmation. Click Load via
fingerprint reader module in Directory / Users/ User fingerprints via the web interface at the
selected user.

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2) Click to select a finger for fingerprint loading.

Up to two fingerprints may be saved for each user.

3) Click SCAN FINGER to load a fingerprint.

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4) Place the selected finger on an external USB reader. This process is repeated three times for
greater precision.

Repeat the process if any inconsistency occurs during fingerprint reading.

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5) If fingerprint scanning is successful, click DONE to confirm the settings.

To set the finger function, click the icon to display the list of available functions:

• Open door
• Silent Alarm; only if Open door is active
• Automation F1 – generate the FingerEntered event in Automation. F1 helps identify the
fingerprint in Automation.
• Automation F2 – generate the FingerEntered event in Automation. F2 helps identify the
fingerprint in Automation.

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Click SAVE AND QUIT to confirm the fingerprint enrolment and selected functions.

6) You can check the current settings in the User tab.

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5.2.1.3 USB RFID Card Reader

It is possible to read the card ID via an RFID card reader. Proceed as follows:
• Go to the 2N USB Driver settings.

• Set up the COM port for the connected reader.

• Press the Read button via the 2N IP intercom web interface.

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• Tap the card on the card reader.

• The card ID is successfully read.

Do not forget to save the configuration.

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5.2.2 Time Profiles

Such intercom functions as outgoing calls and RFID card/numeric code access, for example, can
be time-limited by being assigned a time profile. By assigning a time profile you can:
• block all calls to a selected user beyond the set time interval
• block calls to selected phone numbers beyond the set time interval
• block RFID access for a user beyond the set time interval
• block numeric code access for a user beyond the set time interval
• block switch activation beyond the set time interval
Assign a time profile according to a week time sheet to define availability of the selected
function. Just set from-to or days in the week on which the function shall be available. 2N
IP intercom helps you create up to 20 time profiles (depending on the 2N IP intercom model)
that can be assigned to the function; refer to the Users, Access Cards and Switches settings.
The time profiles are defined not only using the week time sheet but also manually with the aid
of special activation/deactivation codes that you can assign to them after arriving in/before
leaving your office, for example. Enter the activation/deactivation codes using the numeric
keypad of your intercom or phone (during the intercom call). Refer to the Directory / Time
Profiles menu for the time profile settings.

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List of Parameters

• Profile name – enter a profile name. This parameter is optional and helps you find items
in the time profile list and select profiles in the switch, card and phone number settings
more easily.

This parameter helps you set time profiles within a week period. A profile is active when it
matches the set intervals.

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If a day is marked as holiday (refer to Directory → Holidays), the last table row (Holiday) is
applied regardless of the day in a week.
Make sure that the real time settings are correct (refer to the Date and Time subsection) to make
this function work properly.

 Note
• You can set any number of intervals within a day: 8:00–12:00, 13:00–17:00, 18:00–
20:00, e.g.
• To make a profile active for the whole day, enter one day-covering interval: 00:00–
24:00.

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5.2.3 Holidays

Here select the bank holidays (including Sundays). You can assign them different time intervals
than to working days in their time profiles.
You can set holidays for the coming 10 years (click the year number at the top of the screen to
select a year). The screen displays a calendar for the whole year for you to select/unselect a
holiday. Fixed (annual) holidays are marked green and variable holidays (valid for the particular
year only) are blue. Click a date once to select a fixed holiday, click twice to select a variable
holiday and click for the third time to remove the holiday from the holiday list.

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5.3 Hardware
Here is what you can find in this section:
• 5.3.1 Switches
• 5.3.2 Audio
• 5.3.3 Camera
• 5.3.4 Keypad
• 5.3.5 Buttons
• 5.3.6 Backlight
• 5.3.7 Display
• 5.3.7.1 2N® IP Style Display
• 5.3.8 Card Reader
• 5.3.9 Digital Inputs
• 5.3.10 Extenders
• 5.3.11 Lift Control

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5.3.1 Switches

Switches provide a very flexible and efficient control of such intercom peripherals as electric
door locks, lighting, additional ringing signalling, and so on. 2N IP intercoms allows you to
configure up to 4 (depending on model types) independent all-purpose switches.
A switch can be activated:
• by entering the valid code via the intercom numeric keypad or receiving a DTMF sequence
during a call.
• by tapping a valid RFID card on the reader.
• with a predefined delay after another switch activation.
• by an incoming or outgoing call.
• by pressing a quick dial button *).
• by a time profile *).
• by receiving the HTTP command from another LAN device.
• via Automation using the Action.ActivateSwitch action *).
Switch activation can be blocked by an appropriately selected time profile if necessary.

 Caution
• The options marked with *) require their respective active licences.

Switch locking and hold

The switch activation conditions are modified using two functions: switch locking and switch
hold. If a switch is locked, it is permanently deactivated and cannot be operated until unlocked
(locked has a higher priority than held – in case the switch is locked and held simultaneously,
locking is applied). If held, the switch is in the activated state and cannot be operated until

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released.
Switch locking and holding can be controlled by time profiles among others. It is not
recommended that a time profile be used for the locking function (the time-profile based lock
control is present in the device for legacy switch compatibility reasons) because this case results
in switch unlocking at the end of the time profile despite manual switch locking.
The current combination of these two functions is shown by the Current switch
function parameter (Normal – lock and hold are off; Held – lock is off and hold is on; Locked –
lock is on regardless of the hold setting).
Check after restart whether or not the lock/hold is controlled by a time profile. If so, the given
function is activated/deactivated according to the time profile setting. If not, the last locking
state before the device power off is set, or hold is set to inactive (the switch is not held).
If a switch is active, you can:
• activate any logical output of the intercom (relay, power output).
• activate the output to which the 2N® IP Intercom - Security Relay module is connected.
• send an HTTP command to another device.
The switch can work in the monostable or bistable mode. The switch is switched off after a
timeout in the monostable mode and switched on with the first activation and off with the next
activation in the bistable mode.
The switch signals its state:
• by a programmable beep or a predefined user sound.
• by a LED indicator if available in the intercom model.
• by an open-door icon on the display if available in the intercom model.

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Switch 1–4

• Switch Enabled – enable/disable the switch globally. When disabled, the switch cannot
be activated by any of the available codes (including user switch codes), by a call or quick
dial button.

• Switch Mode – set the monostable/bistable mode for the switch. The switch is switched
off after a timeout in the monostable mode and switched on with the first activation and
off with the next activation in the bistable mode.
• Switch-On Duration – set the switch-on time for a monostable switch. This value is not
applied in the bistable mode.
• Controlled Output – assign an electric output to the switch. Choose one of the available
intercom outputs: relay, power output, extender output. If you select None, the switch will
not control any electric output but can control external equipment via HTTP commands.
• Output Type – if you use the 2N® IP Intercom – Security Relay module, set the output
type to Security. In the Security mode, the output works in the inverse mode, i.e. remains
closed and controls the 2N® IP Intercom – Security Relay module using a specific pulse
sequence. If you use the inverse mode (i.e. the door is locked when voltage is applied), set
the inverse output type. In case multiple switches are set to the same output but different
output types, the following priority will be applied: 1. security, 2. inverse, 3. normal.

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 Caution
• 2N® IP Vario – be sure to set the internal power supply and switching relay on the
configuration connector. 2N® IP Force – the security relay is connected to the DOOR +
and − terminals.
• A switch activation value higher than 1 s can be set for the security output type. A
value equal to or higher than 0.1 s can be set for the normal and inverse output
types.

 Security
• The 12V output is used for lock connection. If, however, the unit (2N IP Intercom,
2N Access Unit) is installed where unauthorized tampering may happen, we
strongly recommend that the 2N® Security Relay (Part No. 9159010) be used for
enhanced installation security.

• Current Switch State – display the current switch state (On/Off).

• Current Switch Function – display the current switch function.
• Normal: the switch is not locked or held.
• Held: the switch is held and unlocked.
• Locked: the switch is locked (locking has priority over holding, the holding state is
irrelevant in this case).
• Switch Locking – on: the switch is permanently in position 0 and cannot be controlled
until unlocked. Off: the switch is unlocked.
• Switch Hold – on: the switch is permanently in position 1 and cannot be controlled until
released (if the switch hold and lock are active at the same time, the switch is locked). Off:
the switch not held in position 1.
• Switch Hold by Time Profile – assign a predefined time profile to the switch or set a time
profile manually that allows for switch activation. If the assigned time profile is inactive,

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the switch can be activated by tapping a valid RFID card, making a call, entering a code or
pressing a quick dial button.
• Test the switch – activate the switch manually to test its function, e.g. an electric lock or
another device connected.

 Caution
• In case the switch is locked and the device is turned off and on, the switch will be
locked after the device is turned on again. The same is true when the switch is
disabled and enabled again.
• In case the switch is held and the device is turned off and on, the switch will not be
held after the device is turned on again. The switch is held after power on only if a
switch hold time profile is set and active at the moment of the power on. The same
is true when the switch is disabled and enabled again.

The table above includes a list of universal codes that help you activate switches from the phone
or intercom keypad. Up to 10 universal codes can be defined for each switch (depending on the
particular intercom model).

• Code – enter the numerical code for the switch. The code must include at least two door
unlocking characters via the intercom keypad and at least one door unlocking character
via DTMF. We recommend you to use four characters at least. Codes 00 and 11 cannot be
entered and are not accepted from a numeric keypad; they are reserved for opening doors
via DTMF. Confirm the code with *. The code length is up to 16 characters.
• Accessibility – block the switch activation code entering from the intercom numeric
keypad or your phone.
• Time Profile – assign a time profile to the switch code for validity control.
• Distinguish on/off codes – set a switch code mode in which odd codes (1, 3 ....) are used
for switch activation and even codes (2, 4 ...) are for switch deactivation. This mode can
only be used if the switch is set to the bistable mode.

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• Activation by Call – enable switch activation by an incoming or outgoing call, for

example. During an outgoing call the switch is activated after SIP message 180 Ringing is
received. The called party confirms ringing by this message. The switch is active during the
whole call in the bistable mode and activated by the call beginning and deactivated after
the predefined switch-on duration in the monostable mode.
• Activation by Quick Dial Button – assign a quick dial button to the switch. The switch is
activated whenever the button is pressed.

 Note
• Activation by a quick dial button is available with the Gold.

• Synchronise with – set switch synchronisation to enable automatic switch activation

after another switch activation with a predefined delay. Define the delay in
the Synchronisation delay parameter.
• Synchronisation Delay – set the time interval between synchronised activations of two
switches. The parameter will not be applied if the Synchronise function is disabled.

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• Switch-On Command – set the command to be sent to the external device (WEB relay,
e.g.) upon switch activation. The command is sent via the HTTP (GET request) and must be
as follows: http://ip_address/path. E.g.: http://192.168.1.50/relay1=on.
• Switch-Off Command – set the command to be sent to the external device (WEB relay,
e.g.) upon switch deactivation. The command is sent via the HTTP (GET request) and must
be as follows: http://ip_address/path. E.g.: http://192.168.1.50/relay1=off
• Username – enter the username for the external device (WEB relay, e.g.) authentication.
The parameter is obligatory only if the external device requires authentication.
• Password – enter the external device (WEB relay, e.g.) authentication password. The
parameter is obligatory only if the external device requires authentication.

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 The HTTP commands do not add URL encoding. If, e.g., you enter http://10.27.24.6/
message.cgi?action=9%3A%2F, the following is sent:http://10.27.24.6/message.cgi?
action=9%3A%2F.
To include URL encoding, enter, e.g.: http://10.27.24.6/message.cgi?
action=9%253A%252F and the following is sent: http://10.27.24.6/message.cgi?
action=9%253A%252F.

 Tip
With an external relay, Part No. 9137410E, the following HTTP commands are used:
To turn on the switch – http://ip_address/state.xml?relayState=1 (e.g.: http://
192.168.1.10/state.xml?relayState=1)
To turn on for pre-defined time (default value is 1.5 s) – http://ip_address/state.xml?
relayState=2 (e.g.: http://192.168.1.10/state.xml?relayState=2)
To turn off -http://ip_address/state.xml?relayState=0 (e.g.: http://192.168.1.10/
state.xml?relayState=0)

With an external relay, Part No. 9137411E, the following HTTP commands are used
(replace the X symbol with the relay number):
To turn on the switch – http://ip_address/state.xml?relayXState=1 (e.g.: http://
192.168.1.10/state.xml?relay1State=1)
To turn on for pre-defined time (default value is 1.5 s) – http://ip_address/state.xml?
relayXState=2 (e.g.: http://192.168.1.10/state.xml?relay1State=2)
To turn off -http://ip_address/state.xml?relayXState=0 (e.g.: http://192.168.1.10/
state.xml?relay1State=0)

Advanced

• Legacy Switch Code – enable the option to activate the first-listed switch code from the
phone without being confirmed with *. When this box is checked, first code does not
require confirmation by *. This setting does not apply to other switch codes listed and to
numeric keypad code activation, those must be always confirmed by *. The Legacy switch
code helps you keep back compatibility with earlier 2N intercom models.

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• Output 1 Maximum Power – set the maximum output 1 power value.

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5.3.2 Audio

All the 2N IP intercom models are equipped with a speaker or power amplifier output to which
an external loudspeaker can be connected. Set the phone call and state signalling volume
control in this configuration section. Set the Master volume to control the master volume of the
device: volume of calls, signalling tones, etc. Set this parameter according to the ambient noise
level. If the noise level is not constant, use the Adaptive mode to increase the master volume
temporarily depending on the ambient noise level.

Model Master Volume

IP Style −12 dB .. +8 dB (2 x 4 W)

IP Vario −10 db .. +0 dB (150 mW)

Force/Safety 1W −12 dB .. +6 dB (1 W)

Force/Safety 10W −12 dB .. +20 dB (10 W)

IP Uni −12 dB .. +6 dB (1 W)

IP Verso −8 dB .. +8 dB (2 W)

IP Solo −8 dB .. +4 dB (2 W)

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Model Master Volume

IP Base −8 dB .. +8 dB (2 W)

Audio/Video Kit −10 dB .. +10 dB

SIP Speaker −10 dB .. +10 dB

SIP Speaker Horn −16 dB .. +16 dB

List of Parameters

• Master volume – set the master volume for the entire system. This setting affects the
volume of phone calls and all signalling tones.

• Adaptive volume – enable the adaptive volume mode in which the speaker volume is
adjusted automatically depending on the noise level of the intercom installation site.
• Maximum gain – set the maximum gain to be applied to the master volume in the
adaptive mode.
• Sensitivity threshold – set the ambient noise threshold at which adaptive gain is applied.
• Current noise level – display the current ambient noise level.

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• Current adaptive gain – display the current adaptive gain of the master volume. The
value is determined by the difference of the Current noise level and Sensitivity threshold
and never exceeds the Maximum gain value.

• Ringtone volume – set the incoming call signal loudness.

• Call-progress tone volume – set the dial, ring and busy tone volume. In case the call-
progress tones are automatically generated by the PBX, this setting will not be applied.

• Key beep volume – set the key beep volume. The volume values are relative against the
set master volume.
• Warning tone volume – set the volume of warning and signalling tones described in
the Signalling of Operational Statuses section. The volume values are relative against
the set master volume.
• Switch activation tone volume – set the volume of the switch activation tone. The
volume values are relative against the set master volume.
• User sounds volume – set the volume of the user sounds to be played. The volume values
are relative against the set master volume.

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• Default audio input – set the default audio input (microphone, line input or audio module
input) to be used for phone calls and audio streaming.
• Microphone input gain – set the microphone input gain.
• Line input gain – set the line input gain independently of the microphone gain value.

 Tip
Only at 2N® SIP Speaker Horn, 2N® IP Audio Kit and 2N® IP Video Kit is possible to
configure microphone gain.
The microphone/line input gain setting is connected with the input signal level and type of
external microphone installation. The wide gain range (0 to 39dB for a microphone input
and −6dB to 24dB for a line input) should be sufficient for most installations. Set a value to
ensure good audibility and eliminate excessive acoustic feedback at high loudspeaker
volumes with subsequent signal saturation on the microphone/line input and thus acoustic
echo cancellation (AEC) deterioration.

• Acoustic feedback filter – set automatic suppression of acoustic feedback (typically

whistling) between the intercom speaker and phone handset if located in close proximity
to the intercom. This mode is disabled by default.

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• Noise Detection Enabled – switch on automatic detection of noise or microphone noise

level threshold exceeding. Process the threshold exceeding alarm
using Event.NoiseDetected and assign it to other user actions.

• Noise Level Threshold – set the microphone noise level threshold for alarm setting.
• Alarm Start Delay – set the time interval during which the signal must be above the
threshold to start alarm.
• Alarm End Delay – set the time interval during which the signal must be below the
threshold to stop alarm.
• Noise Level Graph – display the signal level history. Red designates alarm activation.

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5.3.3 Camera

This menu is only available in the 2N IP intercom models that are equipped with an internal
camera or can be connected to an external camera. The camera signal can be streamed directly
into the call via a videophone, sent by E-mail, streamed via ONVIF/RTSP to another device (a
video surveillance device, e.g.), or simply HTTP downloaded from the intercom in the JPEG
format.
The following video signal sources can be used:
• an internal integrated camera or external analog camera (2N® IP Video Kit only)
• a standard external IP camera supporting RTSP stream with codecs MJPEG (640 x 480 max
resolution) or H.264 (640 x 480 Base Line Profile max resolution). The recommended
framerate is 15 frames per second in either case. Higher frame rates may result in
undesired effects (less smooth playing).
The Camera menu helps you set such camera parameters as brightness, color saturation and
external IP camera login data if necessary. Refer to the Services / Phone, Services
/ Streaming and Services / E-Mail menus for the video call/streaming parameters.

Common Settings

• Default Video Source – set the default video signal source. Choose Internal camera (or an
analog camera connected to the intercom) or External IP camera. The change of the
default video signal source is applied to the RTSP stream and HTTP API. In 2N® IP Eye it is
required to enable the external camera manually, even when there is no internal camera

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present in the device. If no internal camera is connected to the intercom, External IP

camera can only be selected. If the external camera is not connected or configured
properly, N/A is displayed on a blue background.
• Live Preview – display a live preview from a 2N IP intercom camera.

Internal Camera

• Brightness Level – set the camera image brightness level.

• Exposure Level – set the image exposure level (higher values mean that a longer exposure
time is preferred by the device).
• Contrast – set the camera image contrast. The parameter is only available in the 2N® IP
Style model.
• Color Saturation – set the camera image color saturation.
• Camera Mode – select suitable camera modes according to the current intercom
installation conditions (indoor/outdoor use). Choose variable image flicker cancellation
modes for indoor sites illuminated by artificial light. Or, set direct sunshine suppression
for outdoor applications.
• Automatic Framerate Decreasing – enable automatic frame rate decreasing under
worsened illumination conditions to improve image quality by lowering the frame rate.
• Image Trimming – the 2N® IP Force camera view angle allows you to scan the largest area
possible. Use this parameter to enable automatic camera image trimming to eliminate the
(sometimes annoying) view of the intercom frame. Disable this function to get the
maximum possible view angle. The parameter is available in the 2N® IP Force models
only.
• Day/Night Mode – set the camera day/night mode. The options are automatic (controlled
by the ambient light level), or permanently day or night mode.

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• Current Mode – display the currently selected camera mode (day/night). In the day mode,
the camera uses an IR suppressing filter and infrared illumination is disabled. In the night
mode, the IR suppressing filter is disabled and infrared illumination is on.
• IR LED Brightness Level– set the infrared LED brightness level in the range of 0-100% in
several steps. Infrared illumination is automatically activated in night mode. The IR LED
brightness level settings are only available in the 2N® IP Style, 2N® IP Verso and 2N® IP
Force with HD camera models.
• Current IR LED Brightness Level– display the current IR LED brightness level percentage.
The level can automatically be decreased below the set value so that the maximum power
consumption cannot be exceeded (typically, when multiple extenders are connected and
PoE supply is used).
• Live Preview – display a live preview from a 2N IP intercom camera.

The Advanced Settings menu is available for the 2N® IP Style intercom model.
• Image Correction – set the digital correction (flattening) for the device internal camera.
• Custom Image Crop – sets default centered scene crop (margins are symmetrically
cropped).
• White Balance – set the fixed white balance according to the prevailing light source where
the automatic white balance is insufficient (an improperly chosen white balance method
leads to an undesired image discoloration).
• WDR Allowed – you are advised to enable WDR (Wide Dynamic Range) in case there are
very dark places as well as highly illuminated spots on the scene. The WDR ensures that
the whole scene is seen.
• Local Contrast – set a higher level to increase the contrast of the boundary between the
bright and dark spots on the scene.
• Tone Mapping – set a higher level to increase the contrast of the boundary between the
bright and dark spots on the scene.
• Exposure Time Limit – set the maximum time span for an image to be exposed and
created. Where more light is available, the shutter does not have to be open for the whole
time and the camera sets a shorter shutter speed automatically.

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 Caution
• Having changed the Custom image crop parameter for devices with the ARTPEC-7
chip set, check the limits of the motion detection and privacy masking areas,
which will change spatially, see the picture.

 Note
• This setting is only available in the models equipped with an external analog camera
input.

• Video Input – choose one of the analog camera inputs. You can change the input by
automation via the Action.SetCameraInput during operation.
• Video Standard – set the video standard for the camera connected. Modify the value only
if the automatic video standard detection does not work well (Auto value).

• Motion Detection Enabled – enable automatic motion detection via an internal camera.
Motion is detected by monitoring of a brightness change in the selected image section in
time. When objects move within the camera range, the selected part of the image detects
an activity, which can be expressed in percentage. If the activity exceeds the upper limit,
motion is detected and indicated as long as the activity drops below the lower limit. Select
the sensitivity thresholds and detection area according to the requirements and
installation site conditions.

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• Sensitivity Threshold– set the lower and upper sensitivity and hysteresis limits for the
motion detecting algorithm.
• Detection Area – set the rectangular detection area in the image.
• Activity Graph – display the activity history (image brightness changes) including the
upper/lower sensitivity thresholds.
Motion Detection and Privacy with ARTPEC-7 Equipped Devices

• Motion Detection Profile 1/2 Enabled – enable automatic motion detection from an
internal camera image. Motion detection is based on a change of the brightness
component in the selected image section in time. Any movement within the camera
detection area results in a change of a certain part of the image. If the activity exceeds the
upper sensitivity threshold, motion is indicated. Motion is indicated until the activity drops
below the lower sensitivity threshold.

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• Detection Area – set the rectangular detection area in the image.

• Activity Graph – display the activity detection history on as time axis. Green means no
motion, grey means motion detection that fails to meet the set criteria and red means
motion detection that meets the criteria.
• Mode – the event triggering mode is designed to generate short motion detection events
for actions, e.g. image uploading. The uploading mode is configured to generate longer
events, for ONVIF uploading, for example.
• Minimum Inactive Time – set the minimum inactive time interval between two motion
detection events to prevent generation of too many events in quick succession.
• Filter Objects with Duration Less than – set the minimum time in seconds during which
motion has to be detected continuously for the motion detection event to be generated.
The setting range is 1 to 5 seconds. The motion must meet the conditions set in this
section.
• Filter Objects with Width Less than – set the minimum width of the objects to be
detected in relation to the whole camera image width for the event to be generated. The
setting range is 3 to 100 %. The motion must also meet the other conditions set in this
section.
• Filter Objects with Height Less than – set the minimum height of the objects to be
detected in relation to the whole camera image width for the event to be generated. The
setting range is 3 to 100 %. The motion must also meet the other conditions set in this
section.

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• Filter Swaying with Amplitude Less than – set the minimum amplitude of swaying
objects in relation to the whole camera image width/height that has to be exceeded for
the object to be detected (the setting has no influence on non-swaying objects). The
setting range is 3 to 20 %. The motion must also meet the other conditions set in this
section.

 Caution
• In ARTPEC-7 equipped devices, moving objects are evaluated even beyond the
active zone including the set filters (if Custom Image Crop is enabled, objects are
evaluated even in the cropped image parts that cannot be seen in the preview).
The objects that enter the active area trigger a detected motion event. For
example, if the time filter is set to 5 s, any object moving beyond the active area for
10 s triggers a detected motion the moment it enters the active area, because it
has met the filter condition beyond the active zone. The object keeps being
detected even if it leaves the active zone and having re-entered the active area, it
triggers the event instantaneously (unless it leaves the camera image area
completely and is 'forgotten').

• Privacy Masking Enabled – enable privacy masking to mask an image section with the
green color or mosaic.

• Masking Mode – set the color / mosaic for the masked area.
• Mosaic Cell Size – set the mosaic cell size in the masked area.
• Privacy Masking Area – set the privacy masking area position and size.

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 Caution
• Privacy masking may limit other functions, e.g. QR code reading or motion
detection. We do not recommend the use of privacy masking together with the
aforementioned functions.

External Camera

• External Camera Enabled – enable RTSP stream download from the external IP camera.
Complete the valid RTSP stream address or the username and password to make the
function work properly.
• RTSP Stream Address – enter the IP camera RTSP stream address: rtsp://
camera_ip_address/parameters. The parameters are specific for the selected IP camera
model. If you choose another 2N IP intercom for the external camera, enter http://
ip_address/mjpeg_stream or http://ip_address/h264_stream.
• Username – enter the username for the external IP camera authentication. The parameter
is obligatory only if the external IP camera requires authentication.
• Password – enter the external IP camera authentication password. The parameter is
obligatory only if the external IP camera requires authentication.
• Local RTP Port – set the local UTP port for RTP stream receiving.

 Tip
• FAQ: External camera – How to set it in 2N IP intercom

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The Camera Preview window displays the current image received from an external camera. If the
external camera is disconnected or configured incorrectly, the N/A characters are displayed on a
blue background.

The External IP Camera Log displays the RTSP communication with the selected external IP
camera including failures and error states if any.

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5.3.4 Keypad

This configuration section helps you set the numeric keypad and quick dial button functions. 2N
IP intercoms allows you to:
• use the numeric keypad for making calls by dialing a virtual user number
• use the numeric keypad for entering the access code for door unlocking, e.g.
• set the # function
• set the timeout for entering codes and phone numbers
• set the function of the buttons and keys of the connected 2N® IP Audio/Video Kit units

Keypad Mapping
The 2N® IP Audio Kit and 2N® IP Video Kit models are equipped with eight terminals for up to 16
external buttons or a keypad. The functions can be set for each button separately.
The buttons and their settings are arranged in a matrix of 4 columns x 4 rows; see the figure
below.
The figure below shows the default button settings.

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You can assign one function to each matrix position: numeric keypad keys 0 through 9, *, # or
one of the quick dial buttons 1–16.

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5.3.5 Buttons

Assign the Directory / Users users to the quick dial buttons. By default, all available intercom
buttons are assigned to the listed users. A non-assigned button can be used for automation or
switch activation, for example. In 2N® IP Base models, however, first select the count of buttons
in Hardware / Extending modules.

• Clear Button Assignment – clear all assignments of buttons to users.

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Display the list of all potentially available intercom buttons including those physically absent. In
some intercom models (2N® IP Vario, 2N® IP Verso), the button list is divided into 8/5-item
groups corresponding to the button extending modules. Click , select the user and press
Add to add a user to the editing field. To search a user in the list, use the fulltext field and the

username. One quick dial button can be shared by multiple users. Click to test the set
quick dial button. A dialogue window is displayed including detailed information on the ongoing
call (user, call direction, state, reason and last event time).

 Info
• Up to 16 users can be assigned to one speed dial button.
• The maximum total count of numbers called in parallel is 16. This can occur in the
case of group call and multiple called users assigned to one quick dial button.

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5.3.6 Backlight

This tab helps you control the backlight level of nametags, buttons and brightness of signaling
LEDs.

If equipped with an ambient light level sensor, the intercom automatically chooses the suitable
backlight level within the set range of values. The selected intercoms allow you to control the
backlight brightness of name tags (buttons) and signaling LEDs (illuminated pictograms). Refer
to the table below:

Property/ 2N® 2N® IP 2N® 2N® 2N® 2N® 2N® IP 2N® 2N® IP 2N® IP
Model IP Verso / IP IP IP IP Safet IP Audio Video
Style LTE Verso Solo Base Vario Force y Uni Kit Kit

Backlight Yes Yes Yes No

level control

Ambient Yes No No No
light level
sensor

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Property/ 2N® 2N® IP 2N® 2N® 2N® 2N® 2N® IP 2N® 2N® IP 2N® IP
Model IP Verso / IP IP IP IP Safet IP Audio Video
Style LTE Verso Solo Base Vario Force y Uni Kit Kit

Independen Yes Yes No No

t name tag
and LED
backlight
level control

The Backlight brightness settings are valid for the backlight intensity of the main unit, buttons
and extending modules.

The Signaling LEDs settings are valid for the signaling LEDs of the 2N® IP Verso extending
modules.

• Intensity by day – set the LED intensity percentage value for the day mode.
• Intensity by night – set the LED intensity percentage value for the night mode. If the
Intensity by day and Intensity by night are set to one and the same value, the ambient
light level is ignored.
• Current value – display the current LED intensity value automatically selected according
to the ambient daylight level.

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 Note
• The intensity brightness parameters affect the function, power consumption and
general appearance of your device. A high nametag and button backlight value
may, if the ambient light level is low, dazzle the persons standing in front of the
intercom and, in general, increase the power consumption of the device. A low LED
intensity value, on the other hand, may, if the intercom is placed in direct sun,
result in a lower LED on/off contrast and potential LED state identification
problems.

2N® IP Style Display Backlight Settings

The Backlight and Backlight in Low Power Mode settings are valid for the display and ambient
LED backlight.

• Intensity in Active Mode by Day – set the maximum backlight intensity for the daytime
(the value is controlled by the ambient light sensor). Set the value as a percentage of the
maximum possible brightness.
• Intensity in Active Mode by Night – set the maximum backlight intensity for the night
(the value is controlled by the ambient light sensor). Set the value as a percentage of the
maximum possible brightness.
• Current Value – display the current backlight intensity value automatically
selected according to the ambient light level detected.

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• Lower intensity in Power Saving Mode to – backlight intensity decrease when the device
has switched to the idle mode.
• Go to Low Power Mode in – set the idle timeout (i.e. the time period during which there
are no interactions with the device) after which the low power mode is automatically
switched on. The setting range is 1 to 600 seconds.
• Go back from Low Power Mode – set the interactions ways that allow for the low power
mode to be suspended. Choose between screen touch and between touch or motion
detection. Moreover, the device comes back from the low power mode at user
authentication, incoming calls and other operational statuses.

The Signaling LEDs settings are valid for the signaling LEDs (2N® IP Style internal reader
backlight).

• Intensity by Day – set the signaling LED brightness value for the day mode. Set the value
as a percentage of the maximum possible LED brightness.
• Intensity by Night – set the signaling LED brightness value for the night mode. Set the
value as a percentage of the maximum possible LED brightness. If the Intensity by day
and Intensity by night are set to one and the same value, the ambient light level is
ignored.
• Current Value – display the current backlight intensity value automatically
selected according to the ambient light level detected.

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5.3.7 Display

Some intercom models (2N® IP Vario, 2N® IP Verso) can be equipped with a color LCD
display. The device state is displayed (call progress, door opening, etc.) and the following modes
are available:
Display – enable the display and language settings for 2N® IP Vario and basic and language
settings for 2N® IP Verso.
Directory – display a configurable list of users. Use the numeric keypad buttons (arrows) to go
through the user list. You can create practically any count of nested groups within the user list
and add any count of users to each group.
Slideshow – display a slideshow showing a set of recorded images after a defined idle time. The
automatic switching time can be configured.

Display (for 2N® IP Vario only)

• Language – set the language for the texts to be displayed. Choose one of the predefined
languages: English, Czech, German, Italian, French, Spanish, Russian, Finnish, Danish,

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Polish, Dutch, Portuguese, Turkish, Norwegian, Swedish, Thai, Hebrew or a custom

language.
• Phonebook Search Mode – set the Phone Book searching mode. You can search users
either according to the first username characters (Prefix only) or an arbitrary incidence of
the selected characters in the username (Arbitrary incidence).
• Default Display Activation Timeout – set the maximum display idle time (i.e. during
which the display is not controlled via the buttons or numeric keypad) in which the
Phonebook mode is switched to the Name tag display if configured. Or, the 2N logo
default window is displayed.
• Showcase Mode – set whether the device shall go into the showcase mode when idle.
Choose various options in the showcase mode (OFF, Slideshow).
• Delay of Showcase Mode Activation – set the idle timeout in the range of 1 to 600
seconds after which the device goes into the Showcase Mode. There is always a fixed 15-
second timeout for the device to return to the homescreen.

• Original Language – download a preset XML file with all the texts to be displayed.
• User Language – record, remove and load a localization file of your own.
• User Font – record, remove and load a font of your own for the texts to be displayed. Keep
the TTF format and make sure that the file does not exceed 4 MB.

 Note
If none of the pre-defined languages is convenient for you, proceed as follows:
• Download the original language file (English).
• Modify the file using a text editor (replace the English texts with your own ones).
• Upload the modified localization file to the intercom.
• Set Language Settings | Language to Custom.
• Check and correct if necessary the texts on the intercom display.

If you do not like the default graphic appearance of the name tags, upload a background of your
own to the intercom. Make sure that the image resolution is 320 x 240 pixels. Upload your name

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tags to the intercom to replace the original name tags. The original user assignments, however,
remain the same.

Display (for 2N® IP Verso only)

• Code Entering Keypad Button – turn on the keypad display for entering numeric codes.
• Code Entering Keypad Mode – set the keypad mode on the display for entering numeric
codes. The modes include normal keypad and keypad with scrambled keys for enhanced
security. The setting is applied to the keypad even during multi-factor authentication.

• Phone book Displayed – enable/disable display of the phone book function.

• Entry Keypad – enable the keypad/keypad type.
• Disabled – disable the keypad.

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• Regular Keypad – set the regular keypad type.

• Scrambled Keypad – enable/disable keypad button scrambling (random button
transposing) before every new display to prevent other persons from watching the
code entered (Enhanced Security license required).
• Language – set the language for the texts to be displayed. Choose one of the predefined
languages: English, Czech, German, Italian, French, Spanish, Russian, Finnish, Danish,
Polish, Dutch, Portuguese, Turkish, Norwegian, Swedish, Thai, Hebrew or a custom
language.
• Prefer Icons to Text – the icons on the display will be preferred to the text.
• Power Saving Mode – activate the power saving mode in which the display brightness is
reduced. If no event occurs during two Slideshow screen activation timeouts, the power
saving mode activation has been successful. Set 0 in the Slideshow screen activation
timeout to disable the power saving mode. Any movement in front of the intercom camera
or any display event (such as door lock activation or display touch) restores the full
brightness of the display.
• Showcase Mode – set whether the device shall go into the showcase mode when idle.
Choose various options in the showcase mode (OFF, Slideshow).
• Delay of Showcase Mode Activation – set the idle timeout in the range of 1 to 600
seconds after which the device goes into the Showcase Mode. There is always a fixed 15-
second timeout for the device to return to the homescreen.

• Original Language – download the localization file template for own translation. It is an
XML file with all the texts to be displayed.
• Custom Language – remove, download and upload a localization file of your own.

 If none of the pre-defined languages is convenient for you, proceed as follows:

• Download the original language file (English).
• Modify the file using a text editor (replace the English texts with your own ones).
• Upload the modified localization file to the intercom.
• Set Language Settings | Language to Custom.
• Check and correct if necessary the texts on the intercom display.

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Directory (for 2N® IP Verso and 2N® IP Vario)

This tab helps you configure a structured user list to be displayed. Create any count of groups
and add any count of phonebook users to groups. No user can be assigned more times to a
group, but one user can be added to multiple groups at the same time.

The created folders and users are displayed to the left. Click to add a folder. Click to
remove a directory including users and groups. Click to rename a group. Click to move a
user from the main tree to a folder.

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The users assigned to the selected group are displayed to the right. Click to add a user to
the group; yet the user remains in the phonebook main tree. Click to remove a user.

The groups and users are arranged in the alphabetical order on the display. Click to assign a
priority. The directory items have 8 possible priorities. Priority 1 places the item on the top
of the list. No priority puts it on the end of the list. Multiple items with identical priorities, if any,
are grouped and arranged alphabetically.

 Caution
• Remember to save the phonebook changes.

Slideshow for 2N® IP Verso

This tab helps you set the image and video list for the Slideshow mode. Up to 8 images and
videos can be uploaded for the Slideshow to be switched with a predefined delay.

• Slideshow Transition Time – set the image transition time in a Slideshow.

• Time Profile – choose one or more time profiles to be applied. Set the time profiles in
Directory / Time profiles.
• – select one of the pre-defined profiles or set the time profile for the given
element manually.

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Make sure that the image / video resolution is 214 x 214 or 214 x 320 pixels up to 2 MB. Other
sizes will be adjusted to the display resolution automatically.

Click the magnifier icon to view the uploaded image, press to delete an image and

click to hide a selected image/video on the device display. Click the variable image/video

icon to set a time profile for the display. If no time profile is active, the slideshow will
have no time profile conditioned content. In the same case, the slideshow will always have a
content that is not conditioned by a time profile.
If no image is uploaded, the Slideshow mode will never be activated.

 Tip
• To hide the "Start with touch" display on the 2N® IP Verso model display, upload
an image of the resolution of 214 x 320 pixels.

 Caution
• Video with a 214 x 320 resolution cannot be uploaded in FW versions lower than
2.35.

Slideshow for 2N® IP Vario

This tab helps you configure a list of images for the Slideshow mode. Up to 8 images can be
uploaded for the Slideshow to be switched with a predefined delay.

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• Slideshow Transition Time – set the image transition time in a slideshow.

Make sure that the image resolution is 320 x 240 pixels for 2N® IP Vario. Other sizes will be
adjusted to the display resolution automatically.

Click the magnifier icon to view the uploaded image, press to delete an image and

click to hide a selected image/video on the device display.

If no image is uploaded, the Slideshow mode will never be activated.

 Caution
• 2N® IP Vario only supports image display.

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5.3.7.1 2N® IP Style Display

The 2N® IP Style IP intercom is equipped with a 10″ color LCD display with a resolution of 800 x
1280. The display shows the device state (e.g. call progress, door opening) and can work in
several modes:
• Display – display the directory including the users to be called and a numeric keypad for
code access.
• Directory – display the configurable list of users, which can be browsed by a finger touch
on the display. You can create practically any count of groups that can be mutually nested.
You can assign any count of directory users to each group.
• Slideshow – a slideshow of recorded images can be displayed after a preset idle time. The
images are automatically switched over and the transition time can be set.
• Logo – a logo uploaded to the device configuration can be displayed after a preset idle
time.
• Address – a house address / number / identifier can be displayed after a preset idle time.
• Date and Time – set the date, time and weather parameters.
• Welcome Message – set a message to be displayed after successful authentication.

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Display

• Code Entering Keypad Button – turn on the keypad display for entering numeric codes.
• Code Entering Keypad Mode – set the keypad mode on the display for entering numeric
codes. The modes include normal keypad and keypad with scrambled keys for enhanced
security. The setting is applied to the keypad even during multi-factor authentication.
• Door Control via PIN Code – enables or disables door control by entering a PIN code from
the screen.
• Credentials Forward Group – set the group to which all entered access codes will be
forwarded.
• Transmitted Code Format – selects a 4bit or 8bit (higher security) format for the codes to
be transmitted

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• Language – set the language for the texts to be displayed. Choose one of the predefined
languages: English, Czech, German, Italian, French, Spanish, Russian, Finnish, Danish,
Polish, Dutch, Portuguese, Turkish, Norwegian, Swedish, Thai, Hebrew or a custom
language.
• Root Folder Display – select the type of directory root folder display on the device home
page. Choose Cards (larger image) or classic item list (the item list image display then
obeys the Show images setting. The setting will take effect only once any user navigates to
other part of GUI (e.g. Search).
• Directory Image Display – choose whether or not the images in the directory display shall
be shown in the item list display.
• Touch Sounds – enable the acoustic display touch signaling.
• Showcase Mode – set whether the device shall go into the Showcase mode when idle.
Choose various options in the Showcase mode (OFF, Slideshow, Logo, Address, Date and
Time).
• Showcase Mode Delay –set the idle timeout in the range of 1 to 600 seconds after which
the device goes into the Showcase mode.

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 Caution
• The device automatically returns to the display home page in a 60-second idle
time. After that, the countdown of the timeout set in this parameter starts and
then the device goes into the Showcase mode.
• After a 2-minute idle time, the screen saver is launched on 2N® IP Style, in which
the display brightness value goes up and down alternately in 20-second intervals.
The screen saver mode is terminated by a screen touch, access attempt, incoming
call, notification display or motion detection even in case the motion detection
function is disabled. If the screen saver is running on the background in the
Showcase mode, the termination by a touch also switches the device onto the
home page.

• Display Touch Icon in Showcase Mode – Enable displaying of the touch icon (pulsating
hand) in the Showcase mode.
• Display Antibacterial Notification – enable displaying of information on the antibacterial
layer applied to the display (2N® IP Style optional accessory) during the Showcase mode.
• Bluetooth Authentication Button Mode – sets whether the Bluetooth authentication is
activated by swipe or just tap. The setting will take effect only once there are no phones
with Mobile Key application in the vicinity of 2N® IP Style.
• Swipe – swipe the button from left to right to activate the lock.
• Tap – tap the button to activate the lock.
• Bluetooth Button Location – set the Bluetooth authentication button location. The
setting will take effect only once there are no phones with Mobile Key application in the
vicinity of 2N® IP Style.
• Background Image – load the background image (to be used for various screens). The file
must be an image with the minimum resolution of 800 x 1280 pixels. Images with higher
resolutions will be reduced in size.

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 Caution
• The root folder display changes are not applied until you go to the search or
dialing menu.
• To apply the Bluetooth authentication button location / mode display change,
disconnect all the available devices with Bluetooth authentication or move them
outside the reach of 2N® IP Style.

• Original Language – download a preset XML file with all the texts to be displayed.
• User Language – record, remove and load a localization file of your own.

 Note
If none of the pre-defined languages is convenient for you, proceed as follows:
• Download the original language file (English).
• Modify the file using a text editor (replace the English texts with your own ones).
• Upload the modified localization file to the intercom.
• Set Language Settings | Language to Custom.
• Check and correct, if necessary, the texts on the intercom display.

Directory

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This tab helps you configure a structured user list to be displayed. Create any count of groups
and add any count of phonebook users to groups. No user can be assigned more times to a
group, but one user can be added to multiple groups at the same time.

The created folders and users are displayed to the left. Click to add a folder. Click to
remove a directory including users and groups. Click to rename a group. Click to move a
user from the main tree to a folder.

The users assigned to the selected group are displayed to the right. Click to add a user to

the group; yet the user remains in the phonebook main tree. Press to highlight the first item
in the group on the display. Click to remove a user.

The groups and users are arranged in the alphabetical order on the display. Click to assign a
priority. The directory items have 8 possible priorities. Priority 1 places the item on the top
of the list. No priority puts it on the end of the list. Multiple items with identical priorities, if any,
are grouped and arranged alphabetically.

 Caution
• Remember to save the phonebook changes.
• The setting (photos, root folder, content) display changes are not applied until you
go to the search or dialing menu.

Slideshow
This tab helps you configure a list of images to be displayed in the Slideshow mode. Up to 14
images and videos can be uploaded for the Slideshow to be switched with a predefined delay.

• Slideshow Transition Time – set the image displaying time in a slideshow.

• Time Profile – choose one or more time profiles to be applied. Set the time profiles in
Directory / Time profiles.
• – select one of the pre-defined profiles or set the time profile for the given
element manually.

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The recommended resolution is 800 x 1280 px for images and 400 x 640 px for video files in 2N®
IP Style. The device automatically adjusts images with a different resolution value.
Video files must have the maximum resolution of 400 x 640 px, maximum size of 7 MB and
maximum framerate of 24 fps.

Click the magnifier icon to view the loaded image, press to delete an image and click

to hide a selected image/video on the device display. Click the variable image/video icon

to set a time profile for the display. If no time profile is active, the slideshow will have
no time profile conditioned content. In the same case, the slideshow will always have a content
that is not conditioned by a time profile.If no image is loaded, the Slideshow mode will never be
activated.

 Caution
• The Slideshow images are displayed only if this mode is allowed in the Hardware /
Display / Display menu.

Logo
This tab helps you upload a logo for the Showcase mode. Any image with a resolution higher
than 800 x 1280 pixels will be reduced. Smaller files remain the same and will not cover the
whole area. PNG images with transparent backgrounds are also supported.

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 Caution
• The Logo image is displayed only if this mode is allowed in the Hardware /
Display / Display menu.

Address
Address helps you set the house address or any other identifier for the Showcase mode, which
will be displayed during the device idle time.

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• Number – enter the house number or any other identification used in the location. It is
displayed in the Showcase mode if Address is selected.
• Address – enter the building address/name shown in the Showcase mode if Address is
selected.
• Swap Address And Number – change the address and number sequence.

 Caution
• The Address image is displayed only if this mode is allowed in the Hardware /
Display / Display menu.

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Date and Time

Helps you set the date, time and weather parameters.

• Date Format – set the data format to be displayed.

• Time Format – set the time format to be displayed.
Weather
• Show Weather – display the current weather info on the device.
• Location – set the device location for weather forecast. If not completed, the
automatically selected location is used.
• Location Shown – set the location to be shown on the display. If not completed, the
weather forecast location is displayed.
• Temperature Units – select the temperature units to be displayed. The options are °C and
°F.

Welcome Message

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Custom Image Text Message

Here set a message to be displayed after successul authentication.
• Welcome Screen Mode – select the type of the welcome message content.
• Display Time – set the welcome message displaying time.
• Icon – select one of the welcome text icons:

Info Caution No Entry

Left Arrow Up Arrow Right Arrow

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Left Turn Arrow Down Arrow Right Turn Arrow

• Message Heading – set the welcome text heading.

• Message Body – set the welcome text body.
• Confirmation – set whether or not the welcome text is provided with an OK confirmation
button.
• Upload Custom Image – upload an image to be used as a welcome message. Make sure
that the image resolution is 800 x 1280 px and the format is JPEG or PNG.

5.3.8 Card Reader

This menu is available in the 2N® IP Base, 2N® IP Vario and 2N® IP Force models only. For 2N® IP
Verso only the option to limit unsuccessful access attempts is configured here. Other card
reader options can be configured in the Extenders menu.
The card reader helps you control access to your building effectively using contactless RFID
cards. The supported card types depend on the card reader model used.

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The 2N® IP Vario and 2N® IP Force card readers are equipped with an input/output Wiegand
interface. The interface direction is configurable. In the input mode, the interface can be used
for connection of external card readers, fingerprint readers, biometric data readers and so on. In
the output mode, the interface helps connect the intercom to the security exchange, e.g. and
send IDs of the cards tapped on the internal reader to this exchange.

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Basic Settings

• Door – set the reader direction (Arrival, Departure) for the Attendance system purposes.
• Associated Switch – set the number of the switch to be activated by tapping of a valid
RFID card. The set value is not applied when a valid user card is tapped on the reader while
the double authentication mode is enabled. In this case, a numeric switch activating code
is required to identify the switch to be activated.)

RFID Interface

• Allowed Card Types – select one or more card types to be accepted. If no selection is
made, all types of supported cards are accepted.

Wiegand Interface

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• Interface Mode – enable the Wiegand function and set Wiegand IN/OUT. The IDs of the
cards tapped on the internal card reader are always resent to Wiegand OUT.
• Door – set the reader direction (Arrival, Departure) for the Attendance system purposes.
• Received Code Format – set the format for the codes to be received (Wiegand 26, 32, 37
and RAW).
• Transmitted Code Format – set the format for the codes to be transmitted (Wiegand 26,
32, 37 and RAW).
• Change Facility Code – set the first code part via Wiegand. This applies to Wiegand OUT
for 26-bit code format. Contact your security system supplier to know if the Facility Code is
requested.
• Facility Code – define the 2N IP intercom location in the security system. Enter a decimal
value for the location (0–255).

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5.3.9 Digital Inputs

In this configuration section set the parameters associated with digital inputs and their
interconnections with other intercom functions. The digital inputs are available in selected
intercom models or where appropriate equipment is installed (e.g. card readers).

Door

• Assigned Switch – select a switch for the electromagnetic door lock control. The switch
state controls the door unlocking signaling (green door symbol, green LED).

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• Assigned Input – define one (or none) of the logical inputs for open door detection.
• Unauthorized Door Open Detection – detect if the door is open when switch has been
locked.
• Door Open Too Long Detection – door open too long detection.
• Maximum Door Open Time – maximum permitted door open duration in seconds.

• Assigned Input – select one (or none) of the logic inputs for the departure button
function. The departure button input activation activates the selected switch. The
activation time and mode are set by the selected switch parameters.
• Input Mode – set the active input mode (polarity).

Security

• Assigned input – define one (or none) of the logical inputs for secured state detection.
The secured state is then signalled by a LED on the intercom, whose location may vary in
different intercom types.
• Input mode – set the active input mode (polarity).

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 Note
• Secured state signalling is typically used with an access control controller connected
to one of the intercom digital inputs. The wire leading from the PBX is connected to
the intercom directly or via an extending module. The secured state LED location is
variable depending on the intercom type:

The 2N® IP Vario (91371…U) intercoms are equipped with a red LED indicator
located in the middle of the backlit name tags.
The 2N® IP Force intercoms are equipped with a red LED indicator located in the
integrated card reader window.
The 2N® IP Verso intercoms are equipped with a red padlock pictogram in the left-
hand upper corner of the basic module.

The tamper switch equipped models help detect opening of the device cover and signal this
event as TamperSwitchActivated. The events are written into a log and read out via HTTP API
(refer to the HTTP API manual).
If the function is enabled, all the switches get blocked for 30 minutes whenever the tamper is
activated. Blocking is active even after the device restart. Each port can be controlled via
Automation. Press the UNBLOCK button, disable the function or reset the configuration factory
values to unblock the switches.
• Assigned input – select the logical input to which the tamper switch is to be
connected. TamperSwitchActivated signals the tamper switch activation.
• Enable automatic switch blocking – block the switches by tamper activation for 30
minutes.
• Switch blocking state – display and make switch blocking settings.

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Triggers

• User Actions Trigger 1, 2

• Assigned input – select a logic input that will fulfil the user action function. In case
the function is activated, the UserActionActivated event with parameter state=in
(function deactivation is indicated by state=out) is written into the device event log.
Based on this event, for example, superior systems can trigger alarm, lock the whole
building or perform any other action.
• Input mode – select whether a user action should be evaluated based on the
inverted or normal value of the assigned input.

5.3.10 Extenders

The 2N® IP Verso and 2N® IP Style intercoms can be extended by means of extending modules
connected to the intercom basic unit via a VBUS. The following modules are available:
• Five-button module
• Keypad module
• Infopanel module
• Card reader module
• Bluetooth module

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• I/O module
• Wiegand module
• OSDP module
• Induction loop module
• Display module
• Fingerprint reader
• Touch keypad
• Touch keypad & RFID reader 125 kHz, 13.56 MHz
• Bluetooth & RFID reader 125 kHz, 13.56 MHz
• Touch keypad & Bluetooth & RFID reader 125 kHz, 13.56 MHz
The modules are chain-like interconnected. Each of the modules has its number depending on
the chain position (the first module has number 1). The basic unit is a special type of module and
has number 0.
You can configure each module separately. The parameters are specific for the given module
type.

 Caution
• The connected module is not detected automatically. Restart the device to see the
module in the extender list.
• In case the firmware versions of the module to be connected and the main unit are
incompatible, the module will not be detected. Therefore, it is necessary to update
the device firmware after the modules are connected. Use the device web
interface in the System > Maintenance > System configuration section for firmware
upgrade.

 Caution
• Be sure to configure the replaced modules. The configuration is tied with the
module serial number.

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 Note
• The extending modules are
displayed in the order
corresponding to their
interconnection. The modules
connected further from the basic
unit are listed below. If more
modules of the same type are
connected to one intercom, it
may be difficult to assign a
setting to a particular module. In
this case, identify the modules
connected using the Locate
Module button. The module will
flash shortly several times when
you press the button.

 Caution
• Having connected the card
reader module via the VBUS
cable to a device into which the
2N® PICard reading keys have
been uploaded, remember to
pair the module with the device.
Without pairing, the card reader
module will not have access to
the reading keys and be unable
to read encrypted cards. Click
Pair Module to pair the module.

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 Caution
• Module Name has to be unique.
• Unnameable modules can be addressed via ext <module_position>.

 Tip
• Place the mouse cursor onto the module image to display the module's basic
production and software information.

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Main Unit Module Configuration

• Locate Device – optical and acoustic signaling of a device. Note: Optical signaling is
possible only if the device is equipped with control backlight (Verso, Base, Vario, Force,
Safety and Uni). If a speaker is not integrated in the device, make sure than an external
speaker is connected (Audio Kit and Video Kit) to use sound signaling.

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Button Module Configuration

• Button Function – assign user positions to the buttons.

Keypad Module Configuration

• Module Name – set the module name for logging events from the keypad.

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• Door – set the reader direction (Door Entry, Door Exit) for the Attendance system
purposes.
• Forward to Wiegand Output – set a group of Wiegand outputs to which all pressed keys
are to be forwarded.
• Transmitted Code Format – select a 4bit or 8bit (higher security) format for the codes to
be transmitted.

Infopanel Module Configuration

• No parameters are available to the public at present.

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125 kHz Card Reader Module Configuration

• Module Name – set the module name for card reader logging purposes.
• Door – set the reader direction (Door Entry, Door Exit) for the Attendance system
purposes.
• Associated Switch – set the switch to be activated after user authentication via this
module. If you set Door Lock Switch, the authentication rules specified in Hardware / Door
will be used.
• Allowed Card Types – set the type of a card to be accepted by the card reader. The card
reader supports just one card type at an instant.
• Forward to Wiegand Output – set a group of Wiegand outputs to which all the received
RFID card IDs will be resent.

 Tip
• To accelerate card reading, you are recommended to select the card types used by
the user in the module settings.

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13.56 MHz Card Reader Module Configuration

• Module Name – set the module name for card reader logging purposes.
• Door – set the reader direction (Door Entry, Door Exit) for the Attendance system
purposes.
• Associated Switch – set the switch to be activated after user authentication via this
module. If you set Door Lock Switch, the authentication rules specified in Hardware / Door
will be used.
• Allowed Card Types – set the type of a card to be accepted by the card reader. The card
reader supports just one card type at an instant.
• Samsung NFC Compatibility – enable NFC compatibility with the Samsung phones.
• Forward to Wiegand Output – set a group of Wiegand outputs to which all the received
RFID card IDs will be resent.

 Tip
• To accelerate card reading, you are recommended to select the card types used by
the user in the module settings.

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Bluetooth Module Configuration

• Module Name – set the module name for logging events from the Bluetooth module.
• Door – set the reader direction (Not specified, Arrival, Departure) for the Attendance
system purposes.
• Associated Switch – set the switch to be activated after user authentication via this
module. If you set Door Lock Switch, the authentication rules specified in Hardware / Door
will be used.
• Signal Range – set the signal range (5 = maximum, 1 = minimum), i.e. the distance over
which the Bluetooth module can communicate with a mobile phone. It is recommended
that the actual signal range is tested while setting, as it is affected by a number of factors
(installation layout, mobile phone type and position in particular).
• Launch Authentication by – set the authentication method for a mobile phone:
• Tap in app – authentication has to be confirmed by tapping on an icon in the
application running in a mobile phone.
• Interacting with Device – touch the card reader having a phone with paired
2N® Mobile Key to confirm authentication.
• Motion detection – authentication will be launched by motion detection via a
phone with the paired 2N® Mobile Key application.
• Motion Detection Profile – set the motion detection profile for the module authentication
via a mobile phone.

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I/O Module Configuration

• Module Name – set the module name for input/output specification in the SetOutput,
GetInput and InputChanged objects in Automation.

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Wiegand Module Configuration

The Wiegand module is equipped with the input and output Wiegand interfaces, which are
mutually independent, have separate settings and can receive and send codes at the same time.
The Wiegand input helps you connect such equipment as RFID card readers, biometric readers
and so on. With the Wiegand output, you can connect the intercom to the security system in
your building, for example (to send IDs of the RFID cards tapped on the RFID reader or codes
received on any Wiegand input). The 2N® Wiegand Isolator is also equipped with one logical
input and one logical output, which can be controlled via Automation.

• Module Name – set the module name for input/output specification in the SetOutput,
GetInput and InputChanged objects in the 2N Automation.
• Door – set the reader direction (Arrival, Departure) for the Attendance system purposes.
• Associated Switch – set the switch to be activated after user authentication via this
module. If you set Door Lock Switch, the authentication rules specified in Hardware / Door
will be used.
• Received Code Format – set the format for the codes to be received (Wiegand 26, 32, 37
and RAW).
• Output Wiegand Group – assign the output Wiegand to a group to which the codes from
the connected card readers or Wiegand inputs can be resent.

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• Transmitted Code Format – set the format for the codes to be transmitted (26-bit, 32-bit,
37-bit and RAW format, 35-bit, Corp. 1000, 48-bit, Corp. 1000 and Auto).
• Change Facility Code – set the first code part via Wiegand. This applies to Wiegand OUT
for 26-bit code format. Contact your security system supplier to know if the Facility Code is
requested.
• Facility Code – define the 2N IP device location in the security system. Enter a decimal
value for the location (0–255).

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OSDP Module Configuration

The OSDP module is equipped with an (input-output) OSDP (RS-485) interface. OSDP helps you
connect the 2N IP intercom to, e.g., a building security system or Control Panel (to send the RFID
card IDs read on the connected RFID reader or PIN codes).

• Module Name – set the module name. The module name is used for input / output
specification in Automation.
• Credentials Forward Group – assign the OSDP output to the group to which codes from
the connected card readers or OSDP inputs can be resent.
• Transmitted Code Format – set the code format to be transmitted.
• OSDP Address – OSDP module address ranging from 0 to 126 on an OSDP line.
• Baudrate – set the communication rate in compliance with the device connected.
• Encryption Key – set your own key for encrypted communication.
• Mode – use the installation mode for encryption key remote setting on the peripheral if
enabled. Once the encryption key is received, the normal operation is switched on
automatically. The installation mode is signaled by a fast flashing of the LED indicator on
the OSDP module.
• Force Encryption – set forced encryption for encrypted communication only.

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 Caution
• When communication is made by the OSDP device in an unencrypted format after
forced encryption is set, this communication will be rejected.

Induction Loop Module Configuration

• Module Name – set the module name. The module name is used for induction loop event
logging.
• Maximum Power – set the maximum transmission power for the induction loop antenna.
A higher transmission power means a wider range, but less power for other intercom
functions. The convenient default value is 0.25 W under normal circumstances.

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Display Module Configuration

• Module Name – set the module name for logging the display events.
• Door – set the reader direction (Door Entry, Door Exit) for the Attendance system
purposes.
• Credentials Forward Group – set the group to which all the received user access codes
will be resent.
• Transmitted Code Format – select a 4bit or 8bit (higher security) format for the codes to
be transmitted.

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Fingerprint Reader Module Configuration

• Module Name – set the module name for logging events from the Fingerprint reader.
• Door – set the reader direction (Arrival, Departure) for the Attendance system purposes.
• Associated Switch – set the switch to be activated after user authentication via this
module. If you set Door Lock Switch, the authentication rules specified in Hardware / Door
will be used.
• Sunlight Sensivity Mode – enable this parameter to prevent erroneous behavior of the
reader if exposed to direct sunlight. Restart the device to change the setting. The mode
may reduce the reading sensitivity.

 Caution
• Whenever the fingerprint reader is disconnected, the User fingerprints will be
hidden in the user profile after restart. This section displays how many user
fingerprints have been uploaded to the intercom memory. Once a fingerprint
reader is reconnected, the User fingerprints will be displayed again.

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Touch Keypad Configuration

• Module Name – set the module name for logging events from the touch keypad.
• Door – set the reader direction (Door Entry, Door Exit) for the Attendance system
purposes.
• Blink at Keystroke – set keystroke light signaling for noisy environments where acoustic
signals are difficult to hear.
• Forward to Wiegand Output – set a group of Wiegand outputs to which all pressed keys
are to be forwarded.
• Transmitted Code Format – select a 4bit or 8bit (higher security) format for the codes to
be transmitted.

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Touch Keypad & 125 kHz, 13.56 MHz RFID Reader Configuration

13.56 MHz (125 kHz) Card Reader (serial number)

• Module Name – set the module name for card reader logging purposes.
• Door – set the reader direction (Not specified, Arrival, Departure) for the Attendance
system purposes.

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• Associated Switch – set the switch to be activated after user authentication via this
module. If you set Door Lock Switch, the authentication rules specified in Hardware / Door
will be used.
• Allowed Card Types – set the type of a card to be accepted by the card reader. The card
reader supports just one card type at an instant.
• Samsung NFC Compatibility – enable NFC compatibility with the Samsung phones.
• Forward to Wiegand Output – set a group of Wiegand outputs to which all the received
RFID card IDs will be resent.
Touch keypad (serial number)
• Module Name – set the module name for logging events from the touch keypad module.
• Door – set the reader direction (Door Entry, Door Exit) for the Attendance system
purposes.
• Blink at Keystroke – set keystroke light signaling for noisy environments where acoustic
signals are difficult to hear.
• Forward to Wiegand Output – set a group of Wiegand outputs to which all pressed keys
are to be forwarded.
• Transmitted Code Format – select a 4bit or 8bit (higher security) format for the codes to
be transmitted.

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Bluetooth & 125 kHz, 13.56 MHz RFID Reader Configuration

13.56 MHz (125 kHz) Card Reader (serial number)

• Module Name – set the module name for card reader logging purposes.
• Door – set the reader direction (Arrival, Departure) for the Attendance system purposes.
• Associated Switch – set the switch to be activated after user authentication via this
module. If you set Door Lock Switch, the authentication rules specified in Hardware / Door
will be used.
• Allowed Card Types – set the type of a card to be accepted by the card reader. The card
reader supports just one card type at an instant.

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• Samsung NFC Compatibility – enable NFC compatibility with the Samsung phones.
• Forward to Wiegand Output – set a group of Wiegand outputs to which all the received
RFID card IDs will be resent.
Bluetooth (serial number)
• Module Name – set the module name for logging events from the Bluetooth module.
• Door – set the reader direction (Not specified, Arrival, Departure) for the Attendance
system purposes.
• Associated Switch – set the switch to be activated after user authentication via this
module. If you set Door Lock Switch, the authentication rules specified in Hardware / Door
will be used.
• Signal Range – set the signal range (5 = maximum, 1 = minimum), i.e. the distance over
which the Bluetooth module can communicate with a mobile phone. It is recommended
that the actual signal range is tested while setting, as it is affected by a number of factors
(installation layout, mobile phone type and position in particular).
• Launch Authentication by – set the authentication method for a mobile phone:
• Tap in App – authentication has to be confirmed by tapping on an icon in the
application running in a mobile phone.
• Interacting with Device – touch the card reader having a phone with
paired 2N® Mobile Key to confirm authentication.
• Motion Detection – authentication will be launched by motion detection via a
phone with the paired 2N® Mobile Key application.
• Motion Detection Profile – set the motion detection profile for the module authentication
via a mobile phone.

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Touch Keypad & Bluetooth & RFID Reader 125 kHz, 13.56 MHz, NFC

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13.56 MHz (125 kHz) Card Reader (serial number)

• Module Name – set the module name for card reader logging purposes.
• Door – set the reader direction (Not specified, Arrival, Departure) for the Attendance
system purposes.
• Associated Switch – set the switch to be activated after user authentication via this
module. If you set Door Lock Switch, the authentication rules specified in Hardware / Door
will be used.
• Allowed Card Types – set the type of a card to be accepted by the card reader. The card
reader supports just one card type at an instant.
• Samsung NFC Compatibility – enable NFC compatibility with the Samsung phones.
• Credentials Forward Group – allows you to set a group to which all received user access
codes will be forwarded.
Touch Keypad (serial number)
• Module Name – set the module name for logging events from the touch keypad module.
• Door – set the reader direction (Door Entry, Door Exit) for the Attendance system
purposes.
• Blink at Keystroke – set keystroke light signalling for noisy environments where acoustic
signals are difficult to hear.
• Credentials Forward Group – set the group to which all the received user access codes
will be resent.
• Transmitted Code Format – select a 4bit or 8bit (higher security) format for the codes to
be transmitted.
Bluetooth (serial number)
• Module Name – set the module name for logging events from the Bluetooth module.
• Door – set the reader direction (Not specified, Arrival, Departure) for the Attendance
system purposes.

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• Associated Switch – set the switch to be activated after user authentication via this
module. If you set Door Lock Switch, the authentication rules specified in Hardware / Door
will be used.
• Signal Range – set the signal range (5 = maximum, 1 = minimum), i.e. the distance over
which the Bluetooth module can communicate with a mobile phone. It is recommended
that the actual signal range is tested while setting, as it is affected by a number of factors
(installation layout, mobile phone type and position in particular).
• Launch Authentication by – set the authentication method for a mobile phone. Set one
or a combination of two/three launch authetication methods.
• Tap in app – authentication has to be confirmed by tapping on an icon in the
application running in a mobile phone.
• Interacting with Device – touch the card reader having a phone with paired
2N® Mobile Key to confirm authentication.
• Motion detection – authentication will be launched by motion detection via a
phone with the paired 2N® Mobile Key application.

5.3.11 Lift Control

To control the floor lift access, connect the AXIS A9188 relay module to the 2N IP intercom
(2N® IP Style, 2N® IP Verso, 2N® IP Force, 2N® IP Safety, 2N® IP Vario). Up to 8 relay modules
can be connected to one 2N IP intercom, each of which can control up to 8 floors, which makes a
total of 64.

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Relay Modules

• Switch-On Duration – set the relay module activation time (range of 1 – 600 s).

• Enabled – display the activation/deactivation of the AXIS A9188 module used for lift
control for up to 8 floors.
• IP Address – AXIS A9188 IP address.
• State – display the state of the connected AXIS A9188 module (Error/Access denied/
Ready/Offline).
• Serial Number – AXIS A9188 serial number.

• Username – external device authentication username. The parameter is only mandatory if

the external device requests authentication.

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• Password – external device (WEB relay, etc.) authentication password. The parameter is
only mandatory if the external device requests authentication.

 Caution
• You just need one authentication username and password for all the modules.

Floors

• Floor Name – set the floor name.

• Public Access – activate permanent floor access without any authentication.
• Profile – select one or more time profiles to be applied. Set the time profiles in the
Directory / Time Profiles section.
• mark the selection from predefined profiles or manual setting of a time profile
for the given element.

• set a time profile for the given element.

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 Tip
Certificate generation for AXIS A9188
1. Retrieve the AXIS A9188 relay module in the LAN using AXIS IP Utility.
2. Enter the root/root login.
3. Select Preferences / Additional device configuration in the menu.
4. A new device configuration window gets displayed.
5. Select System Options / Security / Certificates.
6. Click Create self-signed certificate to create a certificate.
7. Complete all the required fields and click OK for confirmation.
8. Go to System Options / Security / HTTPS.
9. Select the certificate in a pop-up menu and press Save to save it.
10. Move to the 2N IP intercom web interface, Hardware / Lift Control. Enter the login
data and the relay module IP address.
11. READY gets displayed at the relay module if the connection has been successful.

5.4 Services
Here is what you can find in this section:
• 5.4.1 Phone
• 5.4.2 Access Control
• 5.4.3 Streaming
• 5.4.4 E-Mail
• 5.4.5 Automation
• 5.4.6 HTTP API
• 5.4.7 User Sounds
• 5.4.8 Web Server
• 5.4.9 Audio Test
• 5.4.10 SNMP

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5.4.1 Phone

Phone is one of the basic functions of the intercom: helps you establish connections with other
IP network terminal equipment. The 2N IP intercoms support the extended SIP and are
compatible with and certified by the leading SIP PBX and terminal equipment manufacturers
(CISCO, Avaya, Broadsoft, etc.).
The intercom supports up to five parallel calls: 1 outgoing and up to 4 incoming calls. Just one of
the calls can be active – the audio stream is interconnected with the microphone and speaker
and video stream with the camera. The other calls are always inactive – the microphone and
speaker are muted, the intercom receives the DTMF characters for the opponent to control the
intercom (activate/deactivate profiles, users, etc.).
Typically, the intercoms are used for outgoing calls and incoming calls are inactive – the
microphone and speaker are muted. However, you can configure your intercom to make
incoming calls active and ringing; refer to the Calls tab. Press the * and # keys on the numeric
keypad to answer and terminate an incoming call.
The 2N IP intercoms use the G.711, L16, G.722 and G.729 protocols to encrypt or compress
audio streams and the H.263 or H.264 codecs to compress video streams. Broadband codecs
L16 and G.722 are available in selected 2N IP intercom models only. Choose your preferential
codecs in the Audio or Video tab.

Explanation of IP Telephony Terms

• SIP (Session Initiation Protocol) – is a phone call signalling transmission protocol used in
IP telephony. It is primarily used for setting up, terminating and forwarding calls between
two SIP devices (the intercom and another IP phone in this case). SIP devices can establish

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connections directly with each other (Direct SIP Call) or, typically, via one or more servers:
SIP Proxy and SIP Registrar.
• SIP Proxy – is an IP network server responsible for call routing (call transfer to another
entity closer to the destination). There can be one or more SIP Proxy units between the
users.
• SIP Registrar – is an IP network server responsible for user registration in a certain
network section. As a rule, SIP device registration is necessary for a user to be accessible
to the others on a certain phone number. SIP Registrar and SIP Proxy are often installed on
one and the same server.
• RTP (Real-Time Transport Protocol) – is a protocol defining the standard packet format
for audio and video transmission in IP networks. 2N IP intercom uses the RTP for audio
and video stream transmission during a call. The stream parameters (port numbers,
protocols and codecs) are defined and negotiated via the SDP (Session Description
Protocol).
The 2N IP intercoms support three ways of SIP signalling:
• via the User Datagram Protocol (UDP), which is the most frequently used unsecured
signalling method
• via the Transmission Control Protocol (TCP), which is less frequent, yet recommended
unsecured signalling method
• via the Transaction Layer Security (TLS) protocol, where SIP messages are secured
against third party monitoring and modification (except models 2N® IP Base, Uni)

List of Parameters
The 2N IP intercom Phone settings are arranged in five tabs:
• SIP 1 and SIP 2 – complete SIP terminal settings
• Calls – incoming and outgoing call settings
• Audio – audio codec, DTMF transmission and other audio stream transmission settings
• Video – video codec, video resolution and other video stream transmission settings
• Local Calls – set the local calls including connections, video parameters
• Calling to ACS – set the Axis Camera Station calls

SIP 1 and SIP 2

The 2N IP intercoms allow two independent SIP accounts (SIP 1 and SIP 2 tabs) to be
configured. Thus, the intercom can be registered under two phone numbers, with two different
SIP exchanges and so on. Both the SIP accounts process incoming calls equivalently. Outgoing
calls are primarily processed by account 1, or, if account 1 is not registered (due to SIP exchange
error, e.g.), by account 2. Select the account number for the phone numbers included in the
phone directory to specify the account to be used for outgoing calls (example: 2568/1 - calls to
number 2568 go via account 1, sip:[email protected] calls to sip uri via account 2).

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• SIP ACcount Enable – allow the SIP account use for calling. If disallowed, the account
cannot be used for making outgoing calls and receiving incoming calls.

• Display Name – set the name to be displayed as CLIP on the called party's phone.
• Phone Number (ID) – set the intercom phone number (or another unique ID including
characters and digits). Together with the domain, this number represents a unique
intercom identification in calls and registration.
• Domain – set the domain name of the service with which the intercom is registered.
Typically, it is identical with the SIP Proxy or Registrar address.
• Test Call – display a dialogue window enabling you to make a test call to a selected phone
number, see below.

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• Authentication ID – enter the alternative user ID for the device authentication. Phone
Number (ID) will be used if this parameter is left empty.
• Password – enter the password for authentication. The parameter is applied on if your
PBX requires authentication.

• Proxy Address – set the SIP Proxy IP address or domain name.

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• Proxy Port* – set the SIP Proxy port. The device uses the default port according to the
transport layer (5060 or 5061) or a port obtained from DNS in case the parameter is empty
or set to 0.
• Backup Proxy Address – set the SIP Proxy IP address or domain name to be used where
the main proxy fails to respond to requests.
• Backup Proxy Port* – set the backup SIP Proxy port. The device uses the default port
according to the transport layer (5060 or 5061) or a port obtained from DNS in case the
parameter is empty or set to 0.

• Registration Enabled – enable intercom registration with the set SIP Registrar.
• Registrar Address – set the SIP Registrar IP address or domain name.
• Registrar Port* – set the SIP Registrar port. The device uses the default port according to
the transport layer (5060 or 5061) or a port obtained from DNS in case the parameter is
empty or set to 0.
• Backup Registrar Address – set the SIP registrar IP address or domain name to be used
where the main registrar fails to respond to requests.
• Backup Registrar Port* – set the backup SIP registrar port. The device uses the default
port according to the transport layer (5060 or 5061) or a port obtained from DNS in case
the parameter is empty or set to 0.
• Registration Expires – define the registration expiry, which affects the network and SIP
Registrar load by periodically sent registration requirements. The SIP Registrar can modify
the expiry limit without letting you know.
• Registration State – display the current registration state (unregistered, registering...,
registered, unregistering...).
• Failure Reason – display the reason for the last registration attempt failure: the last error
reply of the registrar, e.g. 404 Not Found.

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 Tip
• To set the Outbound Proxy complete the Outbound Proxy address into the Proxy
address and Registrar address parameters. Domain = Registrar address.

 Caution
• If the parameter* is empty or set to 0, the default port is used according to the
selected transport protocol (5060 for TCP or UDP, 5061 for TLS).

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• SIP Transport Protocol – set the SIP communication protocol: UDP (default), TCP or TLS.
• Lowest Allowed TLS Version – define the lowest TLS version to be connected to the
devices.
• Verify Server Certificate – verify the SIP server public certificate against the CA
certificates uploaded in the device.
• Client Certificate – specify the client certificate and private key used for verifying the
intercom’s authority to communicate with the SIP server.
• Local SIP Port – set the local port to be used for SIP signalling. The parameter is not
applied until the intercom is restarted. The default value is 5060.
• PRACK Enabled – enable the PRACK method for reliable confirmation of SIP messages
with codes 101–199.
• REFER Enabled – enable call forwarding via the REFER method.
• Send KeepAlive Packets – define whether the intercom shall, during a call, send
periodical SIP OPTIONS requests to inquire about the state of the called station (to detect
the station failure, e.g.).

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• IP Address Filter Enabled – enable the blocking of SIP packet receiving from addresses
other than SIP Proxy and SIP Registrar. The primary purpose of the function is to enhance
communication security and eliminate unauthorised phone calls.
• Receive Encrypted Calls Only (SRTP) – set that SRTP encrypted calls shall only be
received on this account. Unencrypted calls will be rejected. At the same time, TLS is
recommended as the SIP transport protocol for higher security.
• Encrypted Outgoing Calls (SRTP) – set that outgoing calls shall be SRTP encrypted on
this account. At the same time, TLS is recommended as the SIP transport protocol for
higher security.
• Use MKI in SRTP Packets – enable the use of MKI (Master Key Identifier) if required by the
counterparty for master key identification when multiple keys rotate in the SRTP packets.
• Do Not Play Incoming Early Media – disable playing of the incoming audio stream before
call pick-up (early media), which is sent by some PBXs or other devices. A standard local
ringtone is played instead.
• QoS DSCP Value – set the SIP packet priority in the network. The set value is sent in the
TOS (Type of Service) field in the IP packet header. Value is entered in decimal format.

 Tip

Recommended QoS DSCP Values

QoS decimal QoS hexadecimal Qos DSCP decimal (ToS)

Signaling 24 / 2624 / 26 18 / 1A18 / 1A 96 / 10496 / 104

Audio 4646 2E2E 184184

Video 4040 2828 160160

• Starting RTP Port – set the starting local RTP port in the range of the length of 64 ports to
be used for audio and video transmissions. The default value is 4900 (i.e. the used range is
4900–4963). The parameter is only set for account 1 but applies to both the SIP accounts.
• External IP Address – set the public IP address or name of the router to which your
intercom is connected. If the intercom IP address is public, leave this field blank.
• RTP Timeout – set the audio stream RTP packet receiving timeout during a call. If this
limit is exceeded (RTP packets are not delivered), the call is terminated by the intercom.
Set the parameter to 0 to disable this function. The parameter is only set for account 1 but
applies to both the SIP accounts.
• Compatibility with Broadsoft Devices – set the Broadsoft PBX compatibility mode.
Having received re-invite from a PBX in this mode, the intercom replies by repeating the
last sent SDP with currently used codecs instead of sending a complete offer.
• Rotate SRV Records – allow SRV record rotation for SIP Proxy and Registrar. This is an
alternative method of transition to backup servers in the event of main server failure or
unavailability.

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 Caution
• To use the NAPTR / SRV DNS query, cancel the Proxy/Registrar port setting.

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Calls

• Call Time Limit – set the call time limit after which the call is automatically terminated.
The intercom signals termination with a 10s beep before the call end. Enter any DTMF
character into the call (# on your IP phone, e.g.) to extend the call time. If the call duration
is set to 0 and SRTP is not used, the call is not time limited.

• Call Answering Mode(SIP1, SIP2) – set the incoming call receiving mode. The following
three options are available:
• Always busy – the intercom rejects incoming calls,
• Manual – the intercom alerts incoming calls and the user answers them using a
numeric keypad button, and
• Automatic – the intercom picks up incoming calls automatically. You can set the call
receiving mode for each SIP account separately.
• Automatic (DTMF only) – the intercom picks up incoming calls automatically only if
DTMF without connection to a microphone and speaker is received.
• Automatic (hidden) – the intercom picks up incoming calls automatically without
displaying the CLIP or any call pickup accompanying signs.
• Local Call Receiving Mode – set the incoming local call receiving mode
• Always busy – the intercom rejects incoming calls,
• Manual – the intercom alerts incoming calls and the user answers them using a
numeric keypad button, and
• Automatic – the intercom answers incoming calls automatically. You can set the call
receiving mode for each SIP account separately.

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• Automatic (hidden) – the intercom picks up incoming calls automatically without

displaying the CLIP or any call pickup accompanying signs.
• Pick Up in – set the timeout after which the call is automatically picked up in the
automatic call answering mode. If one of the Answering machine modes is enabled in an
Answering machine supporting device, the call is picked up after the timeout and the
selected voice message is played in both the automatic and manual call answering modes.
If this value is 0, the voice message is played instantaneously. Shared by all the SIP
accounts.
• Answer Incoming Call by Button – pick up an incoming call via a selected speed dial
button. Set to None to disable the function.

 Caution
• The Answer Incoming Call by Button function is not displayed in the keypad-
equipped 2N® IP Force and 2N® IP Vario models. With these models, answer
incoming calls by pressing the green earpiece button on the keypad without prior
configuration.

• Enable Incoming Call Termination – allow the users to reject or end an incoming call on
the intercom. When this function is off, the earphone button will not be available for call
rejection/termination and the call rejection/termination icon will not be displayed. The
call can be interrupted by starting a new outgoing call from the intercom.

Connecting Time Limit – set the maximum outgoing call connection timeout after which the
calls are automatically terminated. If the calls are routed to the GSM network via GSM gateways,
you are advised to set a value higher than 20 s.
Ring Time Limit – set the outgoing call setup and ringing time limit after which the calls shall be
automatically terminated. If the calls are routed to the GSM network via GSM gateways, you are
advised to set a value higher than 20 s. Minimum value 1 s, maximum value 600 s. Configure 0 to
disable this time limit. Dial Cycles Limit – set the maximum count of user deputy dial cycles if
the user dialled by the Phone Book position number is inaccessible. The function helps you

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avoid deadlock if the User Deputy is set to the same value in the Phone Book. Refer to
Subs. 5.4.1.1 Calling Cycle Limit for calling cycle limit settins options.
End Group Calls at First Rejection – enable the device to end all outgoing group calls if any of
the called destinations rejects the call.
Calling Virtual Numbers – allow the calling of preset virtual numbers of users.
Floor/Apartment Dialing Mode – enable the special Floor/Apartment dialling mode. In this
mode, enter the assigned user virtual number via the numeric keypad. Available for
model 2N® IP Vario only. Enter the floor/apartment code to the user Virtual number. The code
may include digits and letters A–F. Telephone Mode Enabled – enable the option to set up calls
directly to the phone numbers dialed via the intercom numeric keypad. Enter the phone number
key sequence to set up the call.

 Tip
• Set up a call to 2N® IP Force and 2N® IP Vario as follows: press phone_number
(or phone_number ®
for 2N IP Verso). If you do not press (or
®
for 2N IP Verso) as the terminating character, the dialling will be confirmed
automatically when the code entering timeout expires as if (or for 2N® IP
Verso) was pressed.

• Maximum Number of Dialed Digits – set the maximum count of digits for a phone
number in the Telephone mode. When this limit is reached, the number is dialed
automatically without pressing *.
• Button Function During Outgoing Call – set the quick dial button function during an
outgoing call. You can only set the button that initiated the call.

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• Enable Crestron Network Discovery – enable 2N IP intercom identification within the

Crestron network.
• Crestron Device Name – select the device name.
• Crestron Group List – select the group name list with comma as a separator.
• Enable Video Multicast for Crestron panels – enable video multicast for Crestron panels,
allowing for multiple Crestron devices to receive the same video stream without wasting
the local network bandwidth.
• Crestron Multicast Address – set the multicast address to be used for multicast video for
Crestron devices.
• Crestron Multicast Port – set the multicast port to be used for multicast video for
Crestron devices.
• Crestron Multicast TTL – set the Time To Live (TTL) value to be used for sending video
early media for Crestron devices.

Audio

• Enable/disable the use of audio codecs for call setups and set their priorities. Broadband
codecs L16 and G.722 are available in selected intercom models only. Codec G.729 is
available for all the 2N IP intercoms.
The tab below helps you define how DTMF characters shall be sent from the intercom. Check the
DTMF sending options and settings of the opponent to make the function work properly.

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• Sending Mode – define whether it is possible to send DTMF during a call by pressing 0
through 9, * and # on the intercom numeric keypad. Set the sending mode for incoming/
outgoing/all calls.
• In-Band (Audio) – enable classic DTMF dual tone sending in the audio band.
• RTP (RFC-2833) – enable DTMF sending via the RTP according to RFC-2833.
• SIP INFO (RFC-2976) – enable DTMF sending via SIP INFO messages according to
RFC-2976.
The tab below helps you define how DTMF characters shall be received from the intercom.
Check the DTMF receiving options and settings of the opponent to make the function work
properly.

• In-Band (Audio) – enable classic DTMF dual tone receiving in the audio band.
• RTP (RFC-2833) – enable DTMF receiving via the RTP according to RFC-2833.
• SIP INFO (RFC-2976) – enable DTMF receiving via SIP INFO messages according to
RFC-2976.

• QoS DSCP Value – set the audio RTP packet priority in the network. The set value is sent in
the TOS (Type of Service) field in the IP packet header. Value is entered in decimal format.

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The recommended QoS values valid for signaling, audio and video are shown
in the table above.
• Jitter Compensation – set the buffer capacity for jitter compensation in audio packet
transmissions. A higher capacity improves the transmission resistance at the cost of a
greater sound delay.

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Video

• Enable/disable the use of video codecs for call setups and set their priorities.

• Video Resolution – set the video resolution for phone calls.

• Video Framerate – set the video frame rate for phone calls.
• Video Bitrate – set the video stream bit rate for phone calls.

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• PTZ Mode – enable the PTZ (Pan-Tilt-Zoom) function to control the camera display area
during the call via DTMF (GOLD license required) from your IP phone numeric keypad.
If the PTZ mode is enabled, you can control the camera via your IP phone numerical
keypad. Press the * key to enable/disable PTZ. The meanings of the IP phone keys in the
PTZ mode are as follows:
IP phone key PTZ mode function

* Enable/disable PTZ

1 Zoom in

3 Zoom out

2 Move zoom region up

4 Move zoom region to the left

6 Move zoom region to the right

8 Move zoom region down

5 Return to initial state

• PTZ and Face Zooming – enable the PTZ (Pan-Tilt-Zoom) and Face Zooming functions,
which allow you to select a cropped camera image display during a call. If Face Zooming is
selected, the camera zooms in on the face of the user standing at the device. If Face
Zooming – Tilt Only is selected, the cropped image just moves to capture the face.

 Caution
The Face Zooming function is only available with the AXIS ARTPEC-7 equipped
models.

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• QoS DSCP Value – set the video RTP packet priority in the network. The set value is sent in
the TOS (Type of Service) field in the IP packet header. The recommended QoS values
valid for signaling, audio and video are shown in the table above.
• Maximum Packet Size – set the size limit for the video RTP packets to be sent.

There can be different extended codec settings for different device types.
• H.264 Baseline Profile, Packetization Mode 1
• H.264 Baseline Profile, Packetization Mode 0
• H.264 Main Profile, Packetization Mode 1
• H.264 Main Profile, Packetization Mode 0
• H.264 High Profile, Packetization Mode 1
• H.264 High Profile, Packetization Mode 0
• H.264 Constrained Baseline Profile, Packetization Mode 1
• H.264 Constrained Baseline Profile, Packetization Mode 0
• Enabled – enable the packetization mode and set the payload type for each codec.
The payload type can be selected automatically in case it cannot be set manually.
• SDP Payload Type – set the payload type for video codec H.264 (packetization
mode 1). Set a value from the range of 96 through 127, or 0 to disable this codec
option.
• H.263+
• SDP Payload Type – set the payload type for video codec H.263+. Set a value from
the range of 96 through 127.

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• Use sendrecv Attribute for Video – the setting was earlier named Compatibility with
Polycom phones. This setting provides compatibility with some third party devices
(Polycom/Cisco and others). In this mode, the intercom sends sendrecv instead of
sendonly in the SDP message in the codec offer for video.

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 Tip
• For the Video Preview feature at the Grandstream GXV 3275 phone (video
transferred via Early Media) no configuration is needed. Check your PBX vendor
whether this feature is supported by your PBX system.
• For the Video Preview feature at the Gigaset Maxwell 10 phone (video transferred
via jpg images) it is necessary to set Connection Type to Unsecure and
Authentication to None at the Camera API in HTTP API.

• Enable Incoming Video – if this mode is on, the intercom displays the opponent’s video
during a call if the other party allows so.
• Incoming Video Aspect Ratio – set the preferred incoming video aspect ratio to be
displayed. If an aspect ratio other than the default one is selected, the video is cropped to
fill the whole display width in the new aspect ratio.
• Display Outgoing Video – select whether or not the intercom shall display the preview of
the video to be sent during a call.

Local Calls
This tab contains settings for connection of the 2N answering units to the intercom. The main
parameter is the access key, which secures the connection and enables you to create multiple
independent groups of intercoms and 2N answering units within the local network. It also
contains the video transmission settings.

• Enable Local Calls – enable calls between 2N devices in the LAN. With this function off,
the other LAN devices cannot locate this device, i.e. cannot call the device in the
device:device_ID format.

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• Device ID – set the device ID to be displayed in the LAN device list in all the 2N devices in
one and the same LAN. You can direct a call to this device by setting the user phone
number as device:device_ID in these devices.

• Access Key 1–3 – set the access key to be shared by the intercom and 2N answering unit. If
the access keys do not match in the intercom and2N answering unit, the intercom cannot
call the 2N answering unit and the 2N answering unit cannot receive video from the
intercom. Each intercom can be assigned up to three access keys and thus become a
member of up to three independent 2N answering unit groups. The Access key length is up
to 63 characters.

 • The access key cannot be used with 2N® Indoor Touch firmware v. 2 or 3 where it
has to be set as empty. The access key can only be used for 2N® Indoor
Touch version 4 or higher.

• Video Resolution – set the resolution of the video stream to be sent to 2N answering unit.
• Video Framerate – set the framerate of the video stream to be sent to 2N answering unit.
• Video Quality – set the quality of the MJPEG video stream to be sent to 2N answering
units.
• Multicast Group – set the multicast address to which the intercom video stream shall be
sent. Select one of the 8 preset addresses or set the mode in which the intercom selects
the address automatically.
• Enable Video Preview – enable video preview multicast transmission.

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• LAN Device Count– display the current count of local 2N answering units connected to the
intercom, i.e. those registered with the intercom.
• Number of Listening/Watching Devices – display the current count of 2N answering
units watching video streams from the intercom.
• Show LAN device list – display the list of local 2N answering units.

ACS
This function is used for integration of the Axis Camera Station service into the 2N IP intercoms.

• Enable ACS Call – allow calling to the Axis Camera Station (ACS). Use a special URI in the
vms:* format for the ACS calls.

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 Caution
• In case the 2N IP intercom has already been added to the ACS, back up all of its
records before upgrade, then remove the 2N IP intercom from the ACS, perform
upgrade and add the intercom again.

• Username – ACS call authentication username.

• Password – ACS call authentication password.

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5.4.1.1 Dial Cycles Limit

This parameter sets the maximum number of consecutive calls to a calling destination when
there is a dialing cycle of deputies (the simplest example of a dialing cycle is when a user has
configured itself as a deputy, another example is two users who are configured to be deputies of
each other).

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Example 1
The algorithm first resolves the branches independently of each other. There are users Alice and
Carol configured to one button in the example below (by pressing the button two parallel calls
are initiated together). The Dial Cycles Limit is set to 2. Alice has two phone numbers (calling
destinations), the other users have only one calling destination. The deputies are configured as
follows:
• Alice is the deputy of Bob
• Bob is the deputy of Alice
• Carol is the deputy of Dave
• Dave is the deputy of Carol
The resulting calling scheme looks like this (in case no one picks up or rejects the call):

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Example 2

Let’s take the previous example and change the deputy of Dave to Bob. This way the two
branches are merged (only one call takes place from step 3 further on). You can also see that
Alice is eventually called three times. This is caused by the fact that the Dial Cycles Limit is
applied to each branch individually and in fact Alice is called only twice in the blue branch and
as well only twice in the purple branch.

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Example 3

Let’s take the configuration from Example 1 and consider a situation that Alice rejects the call
from her first destination. The algorithm skips dialing this destination further on (since the user
actively rejected the call and it makes no sense to call them again). The calling groups in
individual steps are therefore dynamically modified when one or more users reject the call from
various calling destinations. Skipping of a calling destination that rejected the call applies to all
branches regardless of in which branch the call was rejected.

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Example 4

It is possible that two calling destinations of a single user are called at once. This can be
achieved by configuring the scheme similarly to the example below but this situation may also
arise from skipping of the destinations that rejected the call previously.

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5.4.2 Access Control

Access Control helps you manage accesses and verify user authentications.

Entry Rules

• Access Enabled – enable access in a direction (entry, exit). If access is disabled, the door
cannot be opened from the selected side.

• Time Profile – choose one or more time profiles to be applied. Set the time profiles in
Directory / Time profiles.
• – select one of the pre-defined profiles or set the time profile for the given
element manually.

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• Authentication Mode – set the authentication mode for the time profile in this row
including multiple authentication for enhanced security. Select Access denied to ban
access.
• Zonal Code – enable the zonal code for the time profile and authentication combination
in this row. You can use the zonal code instead of the user PIN.

 Caution
• If the time profile is unset, the authentication mode is ignored on the given row.

• Access Blocking – display the active Access Blocking setting: ON/OFF.

• Zonal Code – enter the switch numeric zonal code consisting of two characters at least.
However, four characters at least are recommended.
• Virtual Card to Wiegand – select a group of Wiegand outputs to which the Virtual user
card No. shall be sent after successful authentication. Can be combined with any
authentication method, including codes, fingerprints, etc.
• Silent Alarm Enabled – a virtual code higher by 1 than the access code is assigned to each
access code and used for silent alarm activation. For example, if the access code is 0000,
then the silent alarm activation code is 0001. It means, for instance, that silent alarm is
0000 for access code 9999 and so on. Set the silent alarm action in the Automation section.

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 Caution
• In case the user authenticates itself and activates the silent alarm that is
deactivated, the user access will be denied and the alarm will not be activated.

• Limit Failed Access Attempts – enable the maximum count of unsuccessful

authentication attempts. After five unsuccessful attempts (wrong numeric code, invalid
card, etc.), the access module will be blocked for 30 seconds even if authentication is
valid.
• License Plate Recognition – choose the scenario after the license plate is recognized.

 Caution
It is advisable that each license plate should be assigned to just one entry in the
directory. Multiple license plate assignments may result in the inability to assign a
license plate to an entry in the directory unambiguously (the first entry assigned
the specified license plate is selected and given the access rights).

• Disabled
• Opening by License Plate – the door is unlocked if the entry in the directory with
the recognized license plate has currently the entry/exit right. Door (gate etc.)
opening after a valid license plate is detected works independently of the other
Authentication ways set in the Access profiles.
• LPR Multifactor – this option is only available if Multifactor Authentication of
License Plates beta function is activated. Enable permanent access blocking and
permanently disable Bluetooth (WaveKey) authentication. Once the license plate is
read, its user will be assigned a temporary (60-second) exception and the Wave Key
function will be activated for the same time. Access will only be granted to the read
license plate user who authenticates using another authenticating method
(WaveKey/QR code) within 60 seconds. Users with a permanent exception will be
granted access during the whole access blocking period, but will be able to
authenticate themselves using WaveKey too within 60 seconds after their license
plates are recorded.
Every next car license plate cancels the preceding temporary exception and, if there
is a user with a newly accepted license plate, a temporary exception is assigned to
this user.
The device allows you to use the recognized license plates sent in an HTTP request by the AXIS
cameras equipped with an optional application VaxALPR on api/lpr/licenseplate (refer to the
HTTP API Manual for IP Intercoms).
In case the function is on, the event is recorded into the LicensePlateRecognized history when a
valid HTTP request has been received. If an image is sent within the HTTP request (photo part or
whole photo of the license plate detecting scene), it is saved. The last five photos are stored in

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the device memory and can be retrieved via an HTTP request sent to api/lpr/image available
in 2N® Access Commander.

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 Warning
• The software factory reset or different configuration upload does not result in a
change of the access blocking setting. It is only the hardware factory reset using
the Reset button on the device that resets the default values.
• The Security Relay enhances the installation security against hardware reset
misuse.

The plus/minus cards are used for user card administration. When a plus card is tapped on the
card reader, any other tapped card is added to the Directory list as a new user with an access
card assigned. The user !Visitor #card_ID is automatically created in the device. When a minus
card is tapped on the card reader, any other tapped card and its user are deleted from the
Directory list.

• Plus Card ID – enter the service card ID for adding cards to the Installed cards: a sequence
of 6 to 32 characters including 0–9, A–F.
• Minus Card ID – enter the service card ID for removing cards from the Installed cards: a
sequence of 6 to 32 characters including 0–9, A–F.

Anti-Passback is a security function preventing users to use their access cards or other
identifiers to re-enter an area without leaving it before (i.e. preventing users from sharing
cards).

• Mode – enable/disable the Anti-Passback mode:

• Off – the function is Off by default allowing the user to use the access card or
another identifier to re-enter an area without leaving it before.
• Soft – the user is allowed to use the access card or another identifier to re-enter an
area without leaving it before. A new UserAuthenticated record with
apbBroken=true will be created in the Status / Events section.

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• Hard – the user is not allowed to use the access card or another identifier to re-enter
an area without leaving it before. A new UserAuthenticated record with
apbBroken=true will be created in the Status / Events section.
• Time Limitation – select an Anti-Passback timeout during which the user cannot re-enter
an area using the given authentication method (card, code, etc.) in the same direction.

• Enabled – enable/disable QR code reading using the device camera. If QR code reading is
enabled, it is possible to enter PIN codes and individual switch codes longer than ten
digits by showing the QR code to the device camera.
• QR Code Reading Mode – the device always stores decimal codes. In Decimal mode, the
scanned codes must match the 4 to 15-digit codes stored in the device. In Hexadecimal
mode, the codes are converted to decimal after scanning and compared with the stored
decimal codes, disregarding any leading zeroes. Accepted hexadecimal range: 1000 to
FFFFFFFF.
• Credentials Forward Group – set the group to which all entered access codes will be
forwarded.
• Transmitted Code Format – selects a 4bit or 8bit (higher security) format for the codes to
be transmitted

 Caution
• Do not use privacy masking in combination with QR code reading to make the QR
code reading function work properly.
• For increased security, limit the count of unsuccessful accesses in the Advanced
Settings block above.
• The QR code reading function is only available in models equipped with the
ARTPEC-7 microcontroller supplied by Axis.

Exit Rules

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• Access Enabled – enable access in a direction (entry, exit). If access is disabled, the door
cannot be opened from the selected side.

• Time Profile – choose one or more time profiles to be applied. Set the time profiles in
Directory / Time profiles.
• – select one of the pre-defined profiles or set the time profile for the given
element manually.
• Authentication Mode – set the authentication mode for the time profile in this row
including multiple authentication for enhanced security. Select Access denied to ban
access.
• Zonal Code – enable the zonal code for the time profile and authentication combination
in this row. You can use the zonal code instead of the user PIN.
• REX Button – enable the exit button function for the selected time profile. Set the exit
button input in Hardware / Door / Door tab.

 Caution
• If the time profile is unset, the authentication mode is ignored on the given row.

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• Access Blocking – display the active Access Blocking setting: ON/OFF.

• Zonal Code – enter the switch numeric zonal code consisting of two characters at least.
However, four characters at least are recommended.
• Virtual Card to Wiegand – select a group of Wiegand outputs to which the Virtual user
card No. shall be sent after successful authentication. Can be combined with any
authentication method, including codes, fingerprints, etc.
• Silent Alarm Enabled – a virtual code higher by 1 than the access code is assigned to each
access code and used for silent alarm activation. For example, if the access code is 0000,
then the silent alarm activation code is 0001. It means, for instance, that silent alarm is
0000 for access code 9999 and so on. Set the silent alarm action in the Automation section.

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 Caution
• In case the user authenticates itself and activates the silent alarm that is
deactivated, the user access will be denied and the alarm will not be activated.

• Limit Failed Access Attempts – enable the maximum count of unsuccessful

authentication attempts. After five unsuccessful attempts (wrong numeric code, invalid
card, etc.), the access module will be blocked for 30 seconds even if authentication is
valid.
• License Plate Recognition – choose the scenario after the license plate is recognized.
Refer to the manual for function details.

 Caution
It is advisable that each license plate should be assigned to just one entry in the
directory. Multiple license plate assignments may result in the inability to assign a
license plate to an entry in the directory unambiguously (the first entry assigned the
specified license plate is selected and given the access rights).

• Disabled
• Opening by License Plate – The door is unlocked if the entry in the directory
with the recognized license plate has currently the entry/exit right. Door (gate
etc.) opening after a valid license plate is detected works independently of the
other Authentication ways set in the Access profiles.
• LPR Multifactor – this option is only available if Multifactor Authentication of
License Plates beta function is activated. Enable permanent access blocking
and permanently disable Bluetooth (WaveKey) authentication. Once the
license plate is read, its user will be assigned a temporary (60-second)
exception and the Wave Key function will be activated for the same time.
Access will only be granted to the read license plate user who authenticates
using another authenticating method (WaveKey/QR code) within 60 seconds.
Users with a permanent exception will be granted access during the whole
access blocking period, but will be able to authenticate themselves using
WaveKey too within 60 seconds after their license plates are recorded.
Every next car license plate cancels the preceding temporary exception and, if
there is a user with a newly accepted license plate, a temporary exception is
assigned to this user.
The device allows you to use the recognized license plates sent in an HTTP request by the AXIS
cameras equipped with an optional application VaxALPR on api/lpr/licenseplate (refer to the
HTTP API Manual for IP Intercoms).
In case the function is on, the event is recorded into the LicensePlateRecognized history when a
valid HTTP request has been received. If an image is sent within the HTTP request (photo part or

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whole photo of the license plate detecting scene), it is saved. The last five photos are stored in
the device memory and can be retrieved via an HTTP request sent to api/lpr/image available
in 2N® Access Commander.

 Warning
• The software factory reset or different configuration upload does not result in a
change of the access blocking setting. It is only the hardware factory reset using
the Reset button on the device that resets the default values.
• The Security Relay enhances the installation security against hardware reset
misuse.

The plus/minus cards are used for user card administration. When a plus card is tapped on the
card reader, any other tapped card is added to the Directory list as a new user with an access
card assigned. The user !Visitor #card_ID is automatically created in the device. When a minus
card is tapped on the card reader, any other tapped card and its user are deleted from the
Directory list.

• Plus Card ID – enter the service card ID for adding cards to the Installed cards: a sequence
of 6 to 32 characters including 0–9, A–F.
• Minus Card ID – enter the service card ID for removing cards from the Installed cards: a
sequence of 6 to 32 characters including 0–9, A–F.

Anti-Passback is a security function preventing users to use their access cards or other
identifiers to re-enter an area without leaving it before (i.e. preventing users from sharing
cards).
• Mode – enable/disable the Anti-Passback mode:
• Off – the function is Off by default allowing the user to use the access card or
another identifier to re-enter an area without leaving it before.

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• Soft – the user is allowed to use the access card or another identifier to re-enter an
area without leaving it before. A new UserAuthenticated record with
apbBroken=true will be created in the Status / Events section.
• Hard – the user is not allowed to use the access card or another identifier to re-enter
an area without leaving it before. A new UserAuthenticated record with
apbBroken=true will be created in the Status / Events section.
• Time Limitation – select an Anti-Passback timeout during which the user cannot re-enter
an area using the given authentication method (card, code, etc.) in the same direction.

PICard
The 2N® PICard technology is used for encryption of access card login data. To read the login
data, the 2N devices need access to the keys generated by the 2N® PICard Commander
application. The keys can subsequently be imported to 2N® Access Commander for distribution
to all of the supported 2N devices.

 Caution
• Refer to the 2N® PICard Commander Configuration Manual for the devices on
which cards with the PICard technology can be read.

• Description – encryption key name.

• Hash – project numerical ID.
• Upload PICard Keys – select the key file and enter the valid password to upload the
PICard key.
• Delete PICard Keys – delete the uploaded PICard keys.

WaveKey
The 2N IP intercoms equipped with the Bluetooth module allow for user authentication via the
2N® Mobile Key application available to devices with iOS 12 and higher (iPhone 4s and higher
phones) or Android 6.0 Marshmallow and higher (Bluetooth 4.0 Smart supporting phones).

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User Identification (Auth ID)

The 2N® Mobile Key application authenticates itself with a unique identifier on the intercom
side: Auth ID (128-bit number) is generated randomly for every user and paired with the
intercom user and its mobile device.

 Note
• The generated Auth ID cannot be saved in more mobile devices than one. This
means that Auth ID uniquely identifies just one mobile device or its user.

You can set and edit the Auth ID value for each user in the Mobile Key section of the intercom
phone book. You can move Auth ID to another user or copy it to another intercom. By deleting
the Auth ID value you can block the user's access.

Encryption Keys and Locations

The 2N® Mobile Key – intercom communication is always encrypted. 2N® Mobile Key cannot
authenticate a user without knowing the encryption key. The primary encryption key is
automatically generated upon the intercom first launch and can be re-generated manually any
time later. Together with AuthID, the primary encryption key is transmitted to the mobile device
for pairing.
You can export/import the encryption keys and location identifier to other intercoms. Intercoms
with identical location names and encryption keys form so-called locations. In one location, a
mobile device is paired just once and identifies itself with one unique Auth ID (i.e. a user AuthID
can be copied from one intercom to another within a location).

Pairing
Pairing means transmission of user access data to a user personal mobile device. The user
access data can only be saved into one mobile device, i.e. a user cannot have two mobile devices
for authentication, for example. However, the user access data can be saved into multiple
locations in one mobile device (i.e. the mobile device is used as a key for more locations at the
same time).
To pair a user with a mobile device, use the user's page in the intercom phone book. Physically,
you can pair a user locally using the USB Bluetooth module connected to your PC or remotely
using an integrated Bluetooth module. The results of both the pairing methods are the same.
The following data is transmitted to a mobile device for pairing:
• Location identifier
• Location encryption key
• User Auth ID

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Encryption Key for Pairing

An encryption key other than that used for communication after pairing is used in the pairing
mode for security reasons. This key is generated automatically upon the intercom first launch
and can be re-generated any time later.

Encryption Key Administration

The intercom can keep up to 4 valid encryption keys: 1 primary and up to 3 secondary ones. A
mobile device can use any of the 4 keys for communication encryption. The encryption keys are
fully controlled by the system administrator. It is recommended that the encryption keys should
be periodically updated for security reasons, especially in the event of a mobile device loss or
intercom configuration leak.

 Note
• The encryption keys are generated automatically upon the intercom first launch
and saved into the intercom configuration file. We recommend you to re-generate
the encryption keys manually before the first use to enhance security.

The primary key can be re-generated any time. Thus, the original primary key becomes the first
secondary key, the first secondary key becomes the second secondary key and so on. Secondary
keys can be deleted any time.
When a key is deleted, the 2N® Mobile Key users that still use this key will not be able to
authenticate themselves unless they have updated the encryption keys in their mobile devices
before deletion. The mobile device keys are updated at every use of the 2N® Mobile
Key application.

List of Parameters

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• Location ID – set a unique identifier for the location in which the selected encryption key
set is valid.
• Export – push the button to export the location ID and current encryption keys into a file.
Subsequently, the exported file can be imported to another device.
• Import – push the button to import the location ID and current encryption keys from a file
exported from another intercom.
• Restore Primary Key – by generating a new primary encryption key you delete the oldest
secondary key. Thus, the 2N® Mobile Key users that still use this key will not be able to
authenticate themselves unless they have updated the encryption keys in their mobile
devices before deletion. The mobile device keys are updated at every use of
the 2N® Mobile Key application.
• Delete Primary Key – delete the primary key to prevent the users that still use this key
from authentication.
• Delete Secondary Key – the 2N® Mobile Key users that still use this key will not be able to
authenticate themselves unless they have updated the encryption keys in their mobile
devices before deletion. The mobile device keys are updated at every use of
the 2N® Mobile Key application.

• Pairing PIN Validity – set the authorization PIN validity for user mobile device pairing
with the intercom.

 Tip
• In the case of loss of a mobile phone with access data proceed as follows:
1. Delete the Mobile Key Auth ID value for the user to block the lost phone and avoid
misuse.
2. Re-generate the primary encryption key (optionally) to avoid misuse of the
encryption key stored in the mobile device.

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 Warning
• With upgrade to version 2.30, the Bluetooth modules will also be upgraded. With
downgrade to version 2.29 and lower, they may malfunction.

OSDP
The OSDP provides secure communication for sending such login data as access card IDs or PIN
codes between the connected OSDP device (control panel, door controller) and a 2N IP
intercom. The goal is to enable signaling on the 2N IP intercom based on the counterparty's
response to the card signaling definition sent.

• OSDP Signaling Enable – definition string for access enable signaling.

• OSDP Denied Signaling – definition string for access denial signaling.

 Note
• If identical definitions are inserted in the two parameters above, an evaluation is
made with audio visual signals as if one authorized access and one unauthorized
access have been used closely one after another.

The Received Messages box helps you get the definition string. When an access card is tapped on
the 2N IP intercom reader, the counterparty's OSDP signaling definition is displayed for
authorized / unauthorized access.

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The received message is displayed in the following format:

13:46:39] led(0,0,0,0,0,0,0,0,1,1,1,2,2)
13:46:39] buz(0,2,1,1,1)
13:46:42] led(0,0,0,0,0,0,0,0,1,1,1,1,1)
13:46:42] buz(0,1,0,0,0)
A part of the message (without the time value) is used as the definition string, whose length may
not exceed 255 characters, e.g.: led(0,0,0,0,0,0,0,0,1,1,1,1,1) or buz(0,2,1,1,1). Having evaluated a
match on the counterparty, the device responds with an adequate signaling. Any part of the
definition can be replaced with "*", which will be interpreted as an arbitrary message content
(e.g. it is possible to ensure that signaling will be activated upon any LED 0 light on the device
regardless of the other message parameters).
• Clear Log – delete a Received messages record.

 Note
• Make sure that the Door / Unused parameter is set for the card reader and keypad
in Hardware / Extending modules to make the function work. The 2N IP intercom
confirms the card reading by a beep and the device responds with an appropriate
signaling after evaluation.

Integration with Other Systems

• Enabled – enable connection with the Genetec Synergis external security system.
• Synergis Server Address – Synergis server IP address or domain name.
• Username – authentication user name.
• Password – authentication password.
• Format – set the card reading format for sending card IDs to Genetec Synergis.
• Forward Code – set whether or not the set codes are to be resent. The codes may contain
up to 6 digits and their ends have to be confirmed with a key.

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• Connection State – display the current Synergis server connection state or error state
description if necessary.
• Failure Reason – display the failure reason of the last Synergis server connection
attempt – the last error response, 404 Not Found, for example.

Advanced Folder

• Compatibility Mode – support older card reading modes. This mode is not recommended
in combination with the PICard cards. If this mode is off, the card numbers must be a
perfect match for successful authorization.

5.4.3 Streaming

The 2N IP intercoms provide several audio/video streaming methods; refer to the table below:

Transmission method Description

JPEG/HTTP Static JPEG image transmission. Refer to the JPEG tab

below.

MJPEG/HTTP A series of consecutive JPEG images, the Server Push –

multipart/x-mixed-replace method. Refer to the JPEG tab
below.

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Transmission method Description

RTSP + RTP/UDP RTSP with separate RTP/UDP audio and video streams.
Supported both for audio (G.711) and video (H.264, H.263,
MPEG-2 and MJPEG). Refer to the RTSP tab below.

RTP/RTSP RTP tunnelling via RTSP. Supported both for audio

(G.711) and video (H.264, H.263, MPEG-2 and MJPEG).
Refer to the RTSP tab below.

RTP/RTSP/HTTP RTSP tunnelling via HTTP. Supported both for audio

(G.711) and video (H.264, H.263, MPEG-2 and MJPEG).
Refer to the RTSP tab below.

RTP/UDP-Multicast Uncontrolled RTP packet multicast. Supported for audio

(G.711) only. Refer to the Multicast tab below.

Explanation of Terms
• RTP (Real-Time Transport Protocol) – is a protocol defining the standard packet format for
audio/video transmission via IP networks. 2N IP intercom employs this protocol for
audio/video streaming. The RTP transport protocol is either UDP or also RTSP and HTTP.
• RTSP (Real-Time Streaming Protocol) – is a network protocol for streaming server
control (controls setting up, launching and stopping of audio/video streams).
• HTTP (Hypertext Transfer Protocol) – helps transmit practically any contents and is
used primarily by internet browsers for web server communication. 2N IP intercom uses
the HTTP to transmit static JPEG images or MJPEG streams via the HTTP Server Push.
• IP Multicast – is a way of parallel sending of IP packets from one source to multiple
stations via IP networks. 2N IP intercom uses IP multicast for sending and receiving audio
streams.
• ONVIF (Open Network Video Interface Forum) – is a set of video camera search,
configuration and administration specifications for the IP network. The 2N IP intercoms
are ONVIF compatible and fully implement the ONVIF Profile T and Profile S.
• JPEG – is a standard method of lossy compression of images.
• MJPEG – is a video stream encoding format in which each image is compressed separately
by JPEG. MJPEG encoding produces high-quality video at a significantly higher bit rate
compared to the methods mentioned below.
• H.263 – is a video stream compression standard used in telecommunications. Unlike
MJPEG, H.263 uses differences between consecutive images and provides a significantly
higher level of compression to the detriment of the video stream quality.
• H.263+ – is like H.263, but supports a different bit stream packetisation method.

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• MPEG-4 part 2 – is a video stream compression standard used mostly in areas other than
telecommunications, but often supported by IP camera and video surveillance systems.
In 2N IP intercoms, the compression level and image quality are comparable with the
H.263 standard.
• H.264 – is a video stream compression standard. Compared to H.263 and MPEG-4, H.264
provides an approximately identical level of video stream quality but a half bit rate. This
type of compression is sometimes called MPEG-4 part 10.
• G.711 – is one of the most common audio transmission standards in telecommunications.
It uses the sampling frequency of 8 kHz and data are compressed using logarithmic
compression.

List of Parameters

ONVIF/RTSP
The 2N IP intercoms integrate an RTSP server, which can be configured in this tab. The RTSP
server allows for audio/video streaming. You can choose the data transmission method, video
compression method/parameters and other parameters associated with transmission security
and quality.

• RTSP Server Enabled – enable the RTSP server function in the intercom.

• Audio Stream Enabled – enable offering of audio stream while establishing connection
with the RTSP server. If audio streaming is disabled, audio will not be transmitted via the
fixed streaming profiles or local stream URL.
• Video Stream Enabled – enable offering of video stream while establishing connection
with the RTSP server. If video streaming is disabled, video will not be transmitted via the
fixed streaming profiles or local stream URL.
• Zipstream – select the default level of the Zipstream compression (for H.264). AXIS
Zipstream preserves all the important forensic detail you need while lowering bandwidth
and storage requirements by an average of 50 %. Zipstream compression is only available
for Artpec-7 equipped devices.

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• Local stream URL – last generated and (applied) URL of the stream for the RTSP client.

Click the pencil icon to edit and generate the local stream URL.

• Video codec – select a codec from the available video codec list.
• Video Resolution – select an image resolution value.
• Video Framerate – set a framerate value (1 to 30 fps, MJPEG video codec limit is 15
fps).
• Bitrate – select one of the available bitrates.
• Audio – enable audio transmission.
• Zipstream (available for H.264 only) – set the local stream URL zipstream to be
preferred to the value given in the Streaming Settings.
The RTSP count is limited to 4 parallel streams. This count includes both audio streams without
video and audio return channel directed to the intercom.

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Be sure to set one user account at least and the proper access level (according to ONVIF
specification and used VMS) to achieve full ONVIF functionality. Without this, the basic
functionality is only available.
• Name – set the ONVIF access user name.
• Password – set the ONVIF access password.
• Onvif Access Level – set the user ONVIF access level (User, Operator, Administrator).

• IP Address 1–4 – set up to 4 authorised IP addresses from which you can log in to the
RTSP server. If none of the four fields is completed, any IP address can be used for login.

• QoS DSCP Value – set the audio/video RTP packet priority in the network. The set value is
sent in the TOS (Type of Service) field in the IP packet header.
• UDP Unicast Enabled – enable audio/video stream sending via the RTP/UDP. If this mode
is off, the audio/video stream data are sent via the RTP/RTSP only.
• Maximum Video Packet Size – set the maximum size of the video packets to be sent via
the RTP/UDP.
• Starting RTP Port – set the starting local RTP port in the range of the length of 60 ports to
be used for audio and video transmissions. The default value is 4800 (i.e. the used range is
4800–4859).
• Jitter Compenstantion – set the buffer capacity for jitter compensation in audio packet
transmissions. A higher capacity improves the transmission resistance at the cost of a
greater sound delay.

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 Tip
• FAQ: VLC Player – How to watch a video from 2N IP intercom RTSP server
• FAQ: VLC Player – How to record video from 2N IP intercom

 Note
• The ONVIF media 1 service does not support the H.265 profile.

• Anonymous Access – enable access to the original RTSP server streams without user
authentication. If this field is unselected, the RTSP client must authenticate itself as one of
the ONVIF users while accessing the server.
• Default Video Codec – set the default video codec for RTSP streaming.
• Local Stream URL – display the local stream URL depending on the codec selection.

• Video Resolution – set the default image resolution for RTSP streaming.
• Video Framerate – set the default video frame rate for RTSP streaming.

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• Video Bitrate – set the default video bit rate for RTSP streaming.
• Video Quality– set the video compression level (for MJPEG only) ranging between 10 (low
quality, lowest bitrate) and 99 (top quality, highest bitrate).

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JPEG
Here configure the simplest way of video streaming: JPEG/HTTP and MJPEG/HTTP. Send the
following GET address query to download images from the intercom:
• http://intercom_ip_address/api/camera/snapshot?width=W&height=H
or (for MJPEG, HTTP Server Push):
• http://intercom_ip_address/api/camera/snapshot?width=W&height=H&fps=N
where W and H specify image resolution (supported resolutions: 160 x 120, 320 x 240, 640 x 480,
176 x 144, 322 x 272, 352 x 288, 1280 x 960 – for 1 MPix camera equipped models only)
and N gives the count of snapshots per second (1 through 10).
The following table shows the maximum count of simultaneous MJPEG/HTTP streams in which
the rate of outgoing frames using the default JPEG compression level is not reduced.

Intercom type Resolution Stream count

Force/Vario 640 x 480 15

Force HD 640 x 480 15

Force HD 1280 x 960 3

Verso 640 x 480 8

Verso 1280 x 960 2

 Note
• The HTTP Server Push method with the multipart/x-mixed-replace contents is not
supported by all Internet browsers. Test the function in the Firefox browser, for
example.

• JPEG Compression Level – set the JPEG compression level (1–99). The recommended
value is 85. The parameter affects the image size and quality.

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Some IP phones (SNOM 820/870) do not support video calls but are able to download and
display JGEG snapshots from the predefined IP address during a call. The 2N IP intercoms do
support this function: set the parameters in this tab.
• JPEG Video Activated by Call – enable camera snapshot downloading by Snom 820/870
phones during a call.
• JPEG Video Frame Rate – set the frame rate or time periods for camera snapshot
downloading by Snom 820/870 phones.

Multicast
The 2N IP intercoms allow you to stream audio signals (from the microphone or another
intercom audio input) via RTP packets sent to the multicast address and receive audio streams
in the same format and play them via the integrated speaker or another intercom audio output.
The audio stream is encoded by G.711 u-law.

• Multicast Receiver Enabled – enable receiving of RTP packets on the selected multicast
address and port. The audio stream received is played during an active call too and the
sounds from the two sources get mixed.
• Receive Address – set the multicast IP address to receive multicast RTP packets.
• Receive Port – set the local port to receive multicast RTP packets.
• Volume – set the received audio stream playing volume.
• Codec – set the audio codec for RTP packet decoding: PCMU, PCMA, G.722, L.16. The G.722
and L16 broadband codecs are available in selected intercom models only.

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• Multicast Sender Enabled – enable RTP packet sending to the selected multicast address
and port.
• Send to Address – set the destination multicast IP address for the audio stream.
• Send to Port – set the destination port for the audio stream.
• Codec – set the audio codec for RTP packet decoding: PCMU, PCMA, G.722, L.16. The G.722
and L16 broadband codecs are available in selected intercom models only.

InformaCast
The 2N IP intercoms support the audio streaming Informacast protocol, which helps you set up
an audio stream (unicast/multicast RTP/UDP encoded with G.711 U-law) between the intercom
and an Informacast server or any other Informacast client.
When you enable this service, the Informacast servers are found automatically in the LAN via the
SLP and the intercom gets registered with them automatically. The Informacast server with
which the intercom is registered can send the audio stream setting up commands to the
intercom.
• Broadcast – the intercom receives audio from the Informacast server and plays it via an
integrated speaker.
• Capture – the intercom records audio via an internal microphone and sends it to the
Informacast server.
• Listen – the intercom receives audio from another Informacast client.
The intercom supports registration with up to 4 Informacast servers at the same time and setup
of up to 6 parallel audio streams.

• InformaCast Service Enabled - enable the Informacast service on your intercom side.

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• Broadcast Command Allowed – enable the Broadcast command to set up an audio

stream sent from the Informacast server to the intercom.
• Capture Command Allowed – enable the Capture command to set up an audio stream
sent from the intercom to the Informacast server.
• Listen Command Allowed – enable the Listen command to set up an audio stream sent
from another Informacast client to the intercom.
• Reboot Command Allowed – enable the Reboot command to allow the Informacast
server to restart the intercom.

FTP
Here define access to the FTP(S) server where images from internal/external cameras can be
stored in the JPEG format and selected resolution. The image filename includes the image
taking date and time. Images are stored on the FTP server either automatically (periodically or
at the call start) or via automation using Action.UploadSnapshotToFTP.

• FTP Client Enabled - enable camera image saving to the FTP server.

• Remote FTP Server Address – set the FTP server address in the ftp://ip_address or ftps://
ip_address format.

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• Username – set the FTP server username. The parameter is mandatory if the FTP server
requires user authentication.
• Password – set a password for the above mentioned FTP server user.
• Passive mode – select the passive transmission mode (as web browser).

• Remote Directory – set the FTP server directory to which the camera images shall be
saved.
• Picture Resolution – set the image resolution.

• Upload Pictures – set automatic picture sending to the FTP server at the call start or after
a preset time period. You can disable automatic sending (Automation) and send pictures
via Action.UploadSnapshotToFtp.
• Upload Period – set the picture sending period in steps (10 seconds to 30 minutes)
when Upload pictures is set to Periodic.

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Click Apply & Test to save the current FTP server configuration, load the camera image and save
the image to the FTP server. The window above displays the FTP server communication details
during saving.

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5.4.4 E-Mail

To inform the intercom users of all missed and/or successfully completed calls, configure the 2N
IP intercom to send an e-mail after every call to the called user. You can compile the e-mail
subject and message text of your own. If your intercom is equipped with a camera, you can
automatically attach one or more snapshots taken during the call or ringing.
The intercom sends e-mails to all the users whose valid e-mail addresses are included in the
users list. If the E-Mail parameter in the user list is empty, e-mails are sent to the default e-
mail address.
You can also send e-mails via Automation using the Action.SendEmail action.

 Note
• The e-mail function is available with the Gold license only.

SMTP

• SMTP Service Enabled – enable/disable sending e-mails from the intercom.

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• Server Address – set the SMTP server address to which e-mails shall be sent.
• Server Port – specify the SMTP server port. Modify the value only if the SMTP server
setting is substandard. The typical SMTP port value is 25.

• Username – enter a valid username for login if the SMTP server requires authentication, or
leave the field empty if not.
• Password – enter the SMTP server login password.
• Client Certificate – specify the client certificate and private key for the intercom – SMTP
server communication encryption. Choose one of the three sets of user certificates and
private keys (refer to the Certificates Subs.) or keep the SelfSigned setting, in which the
certificate automatically generated upon the first intercom power up is used.

• From Address – set the sender address for all outgoing e-mails from the device.

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• Deliver In – set the time limit for delivering an e-mail to an inaccessible SMTP server.

Click Apply & Test to send a testing e-mail to the defined address with the aim to test the
functionality of the current e-mail sending setting. Enter the destination e-mail address into the
Test e-mail address field and press the button. The current e-mail sending state is continuously
displayed in the window for you to detect an e-mail setting problem if any on the intercom or
another network element. One camera shot is always attached to the e-mail even in cameraless
models where the image is sent with N/A.

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E-Mail on Call
Set e-mail sending during outgoing calls on this tab.

• Send E-Mail to User at – set e-mail sending in the event of an accomplished / missed
outoging call. The e-mail is sent when the connection is terminated. The following options
are available:
• Do Not Send E-mail – no e-mail messages will be sent upon outgoing calls.
• Any Outgoing Call – an e-mail will be sent upon every outgoing call.
• Missed Outgoing Call – an e-mail will be sent upon every missed outgoing call.

 Note
• An e-mail can always be sent via Automation.

• Subject – set the e-mail subject to be sent.

• E-Mail Body – edit the text to be sent. Use the HTML formatting characters. Special
symbols can be used to replace date and time, intercom identification and the number to
be called. Special symbols can be used to replace date and time and intercom
identification. These symbols will be replaced with the actual values before sending. The
list of placeholders included in the template is shown in a table at the end of the section.

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E-Mail Body

<p>Hello <b>$User$</b>
</p>
<p>You had a call on: <b>$DateTime$</b>
<br>The number dialed was: <b>$DialNumber$</b>
</p>
<p>This e-mail message is generated automatically by device: <b>$DeviceName$</b>. Do
not reply to this message.
</p>

 Caution
• If the call is made to multiple users, the placeholder symbol for the name of the
called user $User$ is empty.

• Attach Snapshots – enable sending of an attachment including one or more camera

snapshots taken during ringing or calling.
• Number of Snapshots Attached – set the count of snapshots to be attached to the e-mail
message.
• Snapshot Resolution – set the snapshot resolution for the images to be sent.

E-Mail on Access
Set that an e-mail shall be sent whenever an RFID card is tapped on the card reader and/or
Bluetooth/fingerprint reader identification is made.

• Send to E-mail Address – administrator e-mail address.

• Send E-Mail at – set e-mail sending. The following options are available:
• Do Not Send E-Mail – no e-mail message will be sent.

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• All Accesses – an e-mail is sent at all (valid/invalid) access attempts.

• Denied Accesses – an e-mail is only sent if the access is denied.

• Subject – set the e-mail subject to be sent.

• E-Mail Body – edit the text to be sent. Use the HTML formatting characters. Special
symbols can be used to replace date and time, intercom identification and the number to
be called. Special symbols can be used to replace date and time and intercom
identification. These symbols will be replaced with the actual values before sending. The
list of placeholders included in the template is shown in a table at the end of the section.

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E-Mail Body

<p>Hello,
</p>
<p>User <b>$User$</b> generated a new access event on device <b>$DeviceName$</b> (IP:
<b>$Ip4Address$</b>)
</p>
<ul>
<li>Authentication Type: <b>$AuthIdType$</b>
</li>
<li>Authentication ID: <b>$AuthId$</b>
</li>
<li>Validity: <b>$AuthIdValid$</b>
</li>
<li>Reason: <b>$AuthIdReason$</b>
</li>
<li>Direction: <b>$AuthIdDirection$</b>
</li>
<li>Date/Time: <b>$DateTime$</b>
</li>
</ul>
<p>This e-mail message is generated automatically by device: <b>$DeviceName$</b>. Do
not reply to this message.
</p>

 Caution
• An extended syntax can be used for the $AuthIdType$ and $AuthIdValid$
placeholders to replace the values in different languages.
• In the case of an invalid value of $AuthId$, the first half of the ID is masked, e.g.:
******11188, ****************792d9044158891fa etc.
• In the case of a valid value of $AuthId$, the whole ID is masked ****.
• If the placeholder value is not found in the string, the value is used directly.

• Attach Snapshots – enable sending of an attachment including one or more camera

snapshots taken during ringing or calling.
• Snapshot Resolution – set the snapshot resolution for the images to be sent.

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E-Mail on Event
Set that an e-mail shall be sent whenever the SIP gets lost, the device is rebooted or the tamper
switch is activated on the device.

Send to E-Mail Address – set e-mail sending. The following options are available:
• SIP Registration Lost
• Device Rebooted
• Tamper Switch Activation

SIP Registration Lost Message – set the message to be sent to the specified e-mail address
whenever the SIP registration gets lost.
• Subject – set the e-mail subject to be sent.
• E-Mail Body – edit the text to be sent. Use the HTML formatting characters. Special
symbols can be used to replace date and time, intercom identification and the number to
be called. Special symbols can be used to replace date and time and intercom
identification. These symbols will be replaced with the actual values before sending. The
list of placeholders found in the template is shown in the overview table at the end of this
chapter.

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E-Mail Body

<p>Hello,
</p>
<p>SIP account <b>$SipAccountNumber$</b> of device <b>$DeviceName$</b> (IP:
<b>$Ip4Address$</b>) got unregistered on <b>$DateTime$</b>
</p>
<p>This e-mail message is generated automatically by device: <b>$DeviceName$</b>. Do
not reply to this message.
</p>

 Caution
• If the placeholder value is not found in the string, the value is used directly.

Device Restart Message – set the message to be sent to the specified e-mail address whenever
the device is restarted.

• Subject – set the e-mail subject to be sent.

• E-Mail Body – edit the text to be sent. Use the HTML formatting characters. Special
symbols can be used to replace date and time, intercom identification and the number to
be called. Special symbols can be used to replace date and time and intercom
identification. These symbols will be replaced with the actual values before sending. The
list of placeholders included in the template is shown in a table at the end of the section.

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E-Mail Body

<p>Hello,
</p>
<p>Device <b>$DeviceName$</b> (IP: <b>$Ip4Address$</b>) rebooted on <b>$DateTime$</b>
</p>
<ul>
<li>Reason: <b>$RebootReason$</b>
</li>
<li>Uptime: <b>$UpTime$</b>
</li>
<li>Firmware version: <b>$SoftwareVersion$</b>
</li>
<li>Build date: <b>$BuildTime$</b>
</li>
</ul>
<p>This e-mail message is generated automatically by device: <b>$DeviceName$</b>. Do
not reply to this message.
</p>

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 Caution
• If the placeholder value is not found in the string, the value is used directly.

Tamper Activated Message – set the message to be sent to the specified e-mail address
whenever the tamper switch is activated.
• Subject – set the e-mail subject to be sent.
• E-Mail Body – edit the text to be sent. Use the HTML formatting characters. Special
symbols can be used to replace date and time, intercom identification and the number to
be called. Special symbols can be used to replace date and time and intercom
identification. These symbols will be replaced with the actual values before sending. The
list of placeholders found in the template is shown in the overview table at the end of this
chapter.
• Attach Camera Snapshots – enable sending of an attachment including one or more
camera snapshots taken during ringing or calling.
• Count of Snapshots to Be Attached – set the count of snapshots to be attached to the e-
mail message.
• Snapshot Resolution – set the snapshot resolution for the images to be sent.

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E-Mail Body

<p>Hello,
</p>
<p>Tamper switch of device <b>$DeviceName$</b> (IP: <b>$Ip4Address$</b>) was
activated on <b>$DateTime$</b>
</p>
<p>This e-mail message is generated automatically by device: <b>$DeviceName$</b>. Do
not reply to this message.
</p>

 Caution
• If the placeholder value is not found in the string, the value is used directly.

 Caution
• The $DeviceName$ placeholder name is directly linked to the value of the Device
name parameter in Services / Web Server / Basic Settings. We recommed that you
use a name that defines the device uniquely.

List of Placeholders
Occurrence Placeholder Description

Always available $DateTime$ current date and time

$DeviceName$ device name

$Ip4Address$ device IP address

$SoftwareVersion$ FW version

$BuildTime$ build date and time

$UpTime$ device uptime

Case dependent $User$ username

$RebootReason$ reboot reason

$DialNumber$ dialed number, incoming or outgoing

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Occurrence Placeholder Description

$SipAccountNumber$ SIP account number

$AuthId$ authentication ID

$AuthIdDirection$ direction (entry/exit)

$AuthIdType$ credential type

$AuthIdValid$ in/valid

$AuthIdReason$ reason of rejection

List of Placeholderrs in Events

Placeholder / E-Mail E-Mail E-mail on E-mail E-mail on E-mail on Automatio
Function on on SIP on Tamper Diagnostic n
Access Call Registrati Device Switch s Sending
on Lost Reboote Activation
d

$DateTime$ * * * * * * *

$DeviceName$ * * * * * * *

$Ip4Address$ * * * * * * *

$SoftwareVersio * * * * * * *
n$

$BuildTime$ * * * * * * *

$UpTime$ * * * * * * *

$User$ * * * *

$RebootReason *
$

$DialNumber$ * • (send CallState

s "E- Changed
Mail
test")

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Placeholder / E-Mail E-Mail E-mail on E-mail E-mail on E-mail on Automatio

Function on on SIP on Tamper Diagnostic n
Access Call Registrati Device Switch s Sending
on Lost Reboote Activation
d

$SipAccountNu *
mber$

$AuthId$ * CardEnte
red,
CardHeld

$AuthIdDirectio * CardEnte
n$ red,
CardHeld

$AuthIdType$ * CardEnte
red,
CardHeld

$AuthIdValid$ * CardEnte
red,
CardHeld

$AuthIdReason$ *

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5.4.5 Automation

The 2N IP intercom provides highly flexible setting options to satisfy variable user needs. There
are situations in which the standard configuration settings (switch or call modes, e.g.) are
insufficient and so 2N IP intercom offers Automation, a special programmable interface for
applications that require complex interconnections with third party systems.
Refer to the Automation Configuration Manual for the Automation function and configuration
details.

 Note
• The Automation function is available with the Gold license only.

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5.4.6 HTTP API

HTTP API is an application interface designed for control of selected 2N IP intercom functions
via the HTTP. It enables 2N IP intercoms to be integrated easily with third party products, such
as home automation, security and monitoring systems, etc.

Services
HTTP API provides the following services:
• System API – provides intercom configuration changes, status info and upgrade.
• API Access Control – provides access control and user authentication verification
methods.
• Switch API – provides switch status control and monitoring, e.g. door lock opening, etc.
• I/O API – provides intercom logic input/output control and monitoring.
• Audio API - provides audio playback control and microphone monitoring.
• Camera API – provides camera image control and monitoring.
• Display API – provides display control and user information display.
• E-mail API – provides sending of user e-mails.
• Phone/Call API – provides incoming/outgoing call control and monitoring.
• Logging API – provides reading of event records.
• Automation API – provides Secure/Unsecure communication settings and authorization
requirements.
Set the transport protocol (HTTP or HTTPS) and way of authentication (None, Basic or Digest)
for each function. Create up to five user accounts (with own username and password) in
the HTTP API configuration for detailed access control of services and functions.
Set authentication methods for the requests to be sent to the intercom for each service. If the
required authentication is not executed, the request will be rejected. Requests are
authenticated via a standard authentication protocol described in RFC-2617. The following
three authentication methods are available:

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• None – no authentication is required. In this case, this service is completely unsecure in

the LAN.
• Basic – Basic authentication is required according to RFC-2617. In this case, the service is
protected with a password transmitted in an open format. Thus, we recommend you to
combine this option with HTTPS where possible.
• Digest – Digest authentication is required according to RFC-2617. This is the default and
most secure option of the three above listed methods.
Refer to the HTTP API Configuration Manual for the HTTP API function and configuration details.

 Tip
• Make sure that Connection Type is set to Unsecure and Authentication to
None in HTTP API / Camera API to make the Video Preview feature at the Gigaset
Maxwell 10 phone work.

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Account 1–5
The 2N IP intercom allows you to manage up to five user accounts for access to the HTTP API
services. The user account includes the user name and password and a list of user privileges to
HTTP API.

• Account Enabled – enable this user account.

• Username – enter the username fot the HTTP authentication.

• Password – enter the HTTP API authentication password.

You can manage the user account priviliges to the services via the table above.

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5.4.7 User Sounds

The 2N IP intercoms provide standard signaling of operational statuses by tone sequences;

refer to the Signaling of Operational Statuses subsection. If you find the standard sound
signaling inconvenient, modify the sounds for the following statuses:
a. Ringing before answering call
b. Ringback tone
c. Call busy tone
d. Call hang-up
e. Invalid input
f. Invalid user position
g. Switch activation
You can either completely mute the above-mentioned sounds, replace them with one of the ten
predefined sounds, or simply record a sound file of your own into the intercom. The sound file
must have the WAV format and use PCM encoding with 8/16 kHz sampling frequency and 8/16-
bit sample resolution, and the file size may not exceed 256 kB.

Frequency Bits for sample Sound length Quality

16 kHz 16 bit up to 8 s 1 best

16 kHz 8 bit up to 16 s 2

8 kHz 16 bit up to 16 s 3 (not recommended

combination)

8 kHz 8 bit up to 32 s 4 low

You can also play the recorded files via Automation using the Action.PlayUserSound and,
optionally, with the aid of the intercom speaker and/or directly into the phone call.

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List of Parameters

• Sound Message Language – Select a language of spoken meassages. If there is a

translation available for a mapped sound, the messagewill be played in specified
language. The language defaults to English or to a language-neutral sound if there is no
translation.
• Voice Signaling (for French only) – In order to meet the applicable legislation in French
speaking regions, voice signaling in French is available for handicapped persons for the
following actions: call setup, call connection and door unlocking.

Sound Mapping

• Authentication Error – set the sound to be played when access is denied.

• Busy Tone – set the sound to be played when the called user is busy.
• Call End Signaling – set the sound to be played upon the call end.
• Ringtone – set the sound to be played when the called user is ringing.
• Ringing before Call Answering – set the sound to be played before answering an
incoming call (intercom ringtone).
• Dialing Error Signaling – set the sound to be played when a quick dial button is pressed
but the corresponding Phonebook position is not programmed.
• Unsuccessful WaveKey Signaling – set the sound to be played if no phone opens the
door during the search.
• Switch 1–4 Activation Signaling – set the sound to be generated when a switch is
activated. Specify signaling details for each switch; refer to the Switches subsection.

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 Caution
• If the assigned sound cannot be played, the sound is either set to "Silence".

Sound Upload
You can record up to 10 user sound files into the intercom and assign names to them for
convenience.
Press to upload a sound file to the intercom. Select a file from your PC via a dialog window
and push Upload. Press to remove a file. Press to replay the sound file (locally on your
PC).

You can record a sound file using your PC microphone. Press to start the record and press
to stop the record. Press to play the sound record. Click Upload to save the sound into
the intercom.

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Announcement Scheduler
The Announcement Scheduler helps you play user sounds periodically at a preset time. You can
set days in a week on which the sound shall be played. Click the required day time axis point to
add sound playing. While adding, set the exact time, select the user sound and adjust the sound
volume. The Announcement Scheduler tab is only available to the 2N SIP Audio products.

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• Scheduler Enabled – activate playing of preset user sounds as scheduled.

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 Tip
• Refer to https://wiki.2n.cz/hip/inte/latest/en/10-media-applications/audacity for
user sound creating details.

 Note
• The sound recording function is unavailable in the browsers that do not support
the WebRTC standard (Internet Explorer, e.g.).

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5.4.8 Web Server

You can configure your 2N IP intercom using a standard browser which accesses the integrated
web server. Use the secured HTTPS protocol for communication between the browser and
intercom. Having accessed the intercom, enter the login name and password. The default login
name and password are admin and 2n respectively. We recommend you to change the default
password as soon as possible.
The Web Server function is used by the following intercom functions too:
a. JPEG snapshot/MJPEG video download; refer to Streaming.
b. ONVIF protocol for video streaming, refer to Streaming.
c. HTTP commands for switch control, refer to Switches.
d. Event.HttpTrigger in Automation, refer to the respective manual.
The unsecured HTTP protocol can be used for these special communication cases.

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List of Parameters

• Device name – set the device name to be displayed in the right upper corner of the web
interface, login window and other applications if available (2N® Network Scanner, etc).
• Web interface language – set the default language for administration web server login.
Use the upper toolbar buttons to change the language temporarily.
• Password – set the intercom access password. Press to change the password. The 8-
character password must include one lower-case letter, one upper-case letter and one
digit at least.

• HTTP port – set the web server port for HTTP communication. The port setting will not be
applied until the intercom gets restarted.
• HTTPS port – set the web server port for HTTPS communication. The port setting will not
be applied until the intercom gets restarted.
• Minimum Allowed TLS Version – define the lowest TLS version to be connected to the
devices.
• HTTPS user certificate – specify the user certificate and private key for the intercom
HTTP server – user web browser communication encryption. Choose one of the three sets
of user certificates and private keys (refer to the Certificates subsection) or keep
the SelfSigned setting, in which the certificate automatically generated upon the first
intercom power up is used.
• Remote access enabled – enable remote access to the intercom web server from off-LAN
IP addresses.

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• Original language – download the original file containing all the user interface texts in
English. The file format is XML; see below.
• User language – record, load and remove, if necessary, a user file containing your own
user interface text translations.

<?xml version="1.0" encoding="UTF-8"?>

<strings language="English" languageshort="EN">
<!-- Global enums-->
<s id="enum/error/1">Invalid value!</s>
<s id="enum/bool_yesno/0">NO</s>
<s id="enum/bool_yesno/1">YES</s>
<s id="enum/bool_user_state/0">ACTIVE</s>
<s id="enum/bool_user_state/1">INACTIVE</s>
<s id="enum/bool_profile_state/0">ACTIVE</s>
<s id="enum/bool_profile_state/1">INACTIVE</s>
..
..
..
</strings>

While translating, modify the value of <s> elements only. Do not modify the id values. The
language name specified by the language attribute of the <strings> element will be available in
the selections of the Web interface language parameter. The abbreviation of the language name
specified by the languageshort attribute of the <strings> element will be included in the
language list in the right-hand upper corner of the window and will be used for a quick language
switching.

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5.4.9 Audio Test

The 2N IP intercoms allow you to perform periodical tests of the integrated speaker and
microphone. For the test purpose, the integrated speaker generates one or more short beeps.
The integrated microphone receives the generated tone and the test is successful if the tone is
detected correctly. The test takes approximately 4 seconds. If the test fails (which may be due to
an extreme surrounding noise level, e.g.), a new test is carried out in 10 minutes. The result of
the last test can be displayed in the intercom confirmation interface or processed by
the Automation.

 Note
• If a call is active when the audio test starts, the audio test will be put off until the call
is terminated. The audio test will be performed the moment the call is terminated.

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List of Parameters

• Audio test enabled – enable automatic execution of the audio test.

• Test period – set the test period: daily or weekly.

• Test start time – set the test starting time in the HH:MM format. We recommend you to
set a time at which a low intercom traffic is expected.
• Save and run test – push the button to start and save the test immediately regardless of
the current settings.

• Test status – this parameter displays the current test status.

• Last test time – this parameter displays the time of the last-performed test.
• Last test result – this parameter displays the result of the last-performed test.

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5.4.10 SNMP

The 2N IP intercoms integrate a remote intercom supervision functionality via the SNMP. The
integrated SNMP agent becomes available when the Enhanced Integration license key is
added. The intercoms support the SNMP version 2c.

List of Parameters

• Community string – text string representing the access key to the MIB table objects.

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• Trap IP address – IP address to which the SNMP traps are to be sent.

 Note
• Traps are not supported at the present version. 2N IP intercom operates with
request - response messages.

• Download MIB file – download the current MIB definition from a device.

• Contact – enter the device manager contact (name, e-mail, etc.).

• Name – enter the device name.
• Location – enter the device location (1st floor, e.g.).

• IP address– enter up to 4 valid IP addresses for SNMP agent access to block access from
other addresses. If the field is empty, the device may be accessed from any IP address.

5.5 System
Here is what you can find in this section:
• 5.5.1 Network
• 5.5.2 Date and Time
• 5.5.3 Features
• 5.5.4 License
• 5.5.5 Certificates
• 5.5.6 Auto Provisioning
• 5.5.7 Diagnostics
• 5.5.8 Maintenance

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5.5.1 Network

As the 2N IP intercom is connected to the LAN, make sure that its IP address has been set
correctly or obtained from the LAN DHCP server. Configure the IP address and DHCP in
the Network subsection.

 Tip
• To know the current IP address of your intercom, use the 2N® Network Scanner,
which can be freely downloaded from www.2n.com, or apply the steps described in
the Installation Manual of the respective intercom: the intercom communicates its IP
address to you via a voice function.

If you use the RADIUS server and 802.1x-based verification of connected equipment, you can
make the intercom use the EAP-MD5 or EAP-TLS authentication. Set this function in
the 802.1x tab.

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The Trace tab helps you launch capture of incoming and outgoing packets on the intercom
network interface. The file with captured packets can be downloaded for Wireshark processing,
e.g. (www.wireshark.org).

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List of Parameters

Network

Basic

• Use DHCP Server – enable automatic obtaining of the IP address from the LAN DHCP
server. If the DHCP server is unavailable or inaccessible in your LAN, use the manual
network settings.

• Static IP Address – static IP address of the intercom, which is used together with the
below mentioned parameters if the Use DHCP Server parameter is disabled.
• Network Mask – network mask.
• Default Gateway – address of the default gateway, which provides communication with
off-LAN equipment.

• Primary DNS – primary DNS server address for translation of domain names to IP
addresses. The primary DNS value is 8.8.8.8 upon factory reset.
• Secondary DNS – secondary DNS server address to be used in case the primary DNS is
inaccessible. The secondary DNS value is 8.8.4.4 upon factory reset.

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• Hostname – set the 2N IP intercom network identification.

• Vendor Class Identifier – set the vendor class identifier as a string of characters for DHCP
Option 60.

• WS-Discovery Enabled – enable the WS-Discovery function, which allows the other ONVIF
clients to search a compatible device in the LAN. Enable this function to use a device as an
ONVIF compatible one.

• VLAN Enabled – enable the virtual network (VLAN) support (according to

recommendation 802.1q). Set the virtual network ID too to make the function work
properly.
• VLAN ID – select a virtual network ID in the range of 1-4094. The device shall receive only
the packets tagged with this ID. A wrong setting may result in a connection loss and need
to reset the device to factory values.

• Required Port Mode – set the preferred network interface port mode: Autonegotiation or
Half Duplex – 10 mbps. The lower bit rate of 10 mbps may be necessary if the used network
infrastructure (cabling) is not reliable for the 100mbps traffic.

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• Current Port State – current network interface port state (Half or Full Duplex – 10 mbps or
100 mbps).

• Limited MTU – enable the shortened MTU (Maximum Transmission Unit) support to make
the device work properly in the networks that only support shorter MTU.

802.1x

 Caution
• The authentication setting changes will not apply until the device is restarted.

• Device Identity – username (identity) for authentication via EAP-MD5 and EAP-TLS.

• MD5 Authentication Enabled – enable authentication of network devices via the 802.1x
EAP-MD5 protocol. Do not enable this function if your LAN does not support 802.1x. If you
do so, the intercom will become inaccessible.
• Password – enter the access password for EAP-MD5 authentication.

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• TLS Authentication Enabled – enable authentication of network devices via the 802.1x
EAP-TLS protocol. Do not enable this function if your LAN does not support 802.1x. If you
do so, the intercom will become inaccessible.
• Trusted Certificate – specify the set of trusted certificates for verification of the RADIUS
server public certificate validity. Choose one of three sets of certificates; refer to the
Certificates subsection. If no trusted certificate is included, the RADIUS public certificate is
not verified.
• User Certificate – specify the user certificate and private key for verification of the
intercom authorisation to communicate via the 802.1x-secured network element port in
the LAN. Choose one of three sets of user certificates and private keys; refer to the
Certificates subsection.

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• Authentication Allowed – enable authentication of network devices via the 802.1x PEAP
MSCHAPv2 protocol. Do not enable this function if your LAN does not support 802.1x. If
you do so, the device will become inaccessible.
• Trusted Certificate – specify the CA certificate for verifying the RADIUS server public
certificate validity. If none is available, the RADIUS server public certificate is not
validated.
• Password – enter the access password for PEAP-MSCHAPv2 authentication.

OpenVPN
Use OpenVPN to connect the device to another network.

• Enabled – enables the virtual private network (VPN).

• Default Interface – if enabled, it directs all outgoing network traffic to the VPN interface
outside the LAN mask.

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• Server Address – OpenVPN Server Address

• Server Port – OpenVPN Server Port.
• Trusted Certificate – specify a set of certificates issued by certification authorities to
verify the OpenVPN server public certificate validity. Choose one of three certificate sets,
see the Certificates subsection. If no certificate issued by a certification authority is
specified, the OpenVPN server public certificate is not validated.
• Client Certificate – specify a set of client certificates to verify the client’s identity by the
OpenVPN server. Choose one of three certificate sets, see the Certificates subsection. If no
client certificate is specified, the OpenVPN client identity is not validated.
• State – display the OpenVPN connection state: Connected/Disconnected.
• Error – display the OpenVPN connection error type if any.
• Start – connect the device to OpenVPN.
• Stop – disconnect the device from OpenVPN.

• VPN – display the basic information on VPN.

 Tip
• Refer to FAQ for OpenVPN server and client setting details.

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5.5.2 Date and Time

If you control validity of phone numbers, lock activation codes and similar by time profiles,
make sure that the intercom internal date and time are set correctly.
Most 2N IP intercom models are equipped with a back-up real-time clock to withstand up to
several days' long power outages. If not equipped with this function, the intercom loses the real
time data upon power outage (or restart). Therefore, if the intercom is powered up after a rather
long period of time (after new intercom installation, e.g.), time is set to the default value and has
to be reset. Select Use time from Internet to synchronize the intercom time with the internet
time or click Synchronize with browser to synchronize the intercom time with your current PC
time.

 Note
• The intercom does not need the current date and time values for its basic function.
However, be sure to set these values when you apply time profiles and display time of
listed events (Syslog, used cards, logs downloaded by HTTP API, etc.).

To maximize the accuracy and reliability, we recommend that you always enable the Use time
from Internet function. The device time error can be up to ±2 minutes per month under normal
operation conditions.

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List of Parameters

• Use time from Internet – enable the NTP server use for device time synchronization.
• Synchronize with Browser – push the button to synchronize the intercom time value
with your PC time value.

• Automatic Detection – define whether the time zone shall be detected automatically
from My2N. In case automatic detection is disabled, the Manual selection parameter is
Used (manually selected time zone or Custom rule).
• Detected Time Zone – display the automatically found time zone. In case the function is
unavailable or disabled, N/A is displayed.
• Manual Selection – set the installation site time zone. Set the time shift and summer/
winter time transitions.
• Custom Rule – if the device is installed on a site that it not included in the Time Zone
parameter, set the time zone rule manually. The rule is applied only if the Time Zone
parameter is set to Manual.

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• NTP Server Address – set the IP address/domain name of the NTP server used for your
intercom time synchronization. The server IP address and domain name cannot be set if
Use time from Internet is disabled.
• NTP Time Status – display the state of the last local time synchronization attempt via the
NTP server (Not Synchronized, Synchronized, Error).

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5.5.3 Features

A list of public beta functions designed for user testing is shown here.
The list includes:
• function name,
• function status: started or stopped,
• event allowing to start/stop the function.
The function does not start/stop until the device is restarted. Hence, the status change request
can be canceled by Interrupt until the restart.

 Note
• There is no warranty on the testing functions and 2N TELEKOMUNIKACE a.s. shall
not be held liable for any functional limitations and damage incurred as a result of
functional limitations of the beta functions. The beta functions are provided for
testing purposes exclusively.

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Beta Function Name Description

Password-Protected Configuration This function helps you encrypt the configuration file
File with a password during backup (refer to 5.5.7
Maintenance). To upload the configuration file to the
device, you need to enter a security password. If the
password fails to match, the configuration file will not
be uploaded.

Multifactor Authentication of Once this function is activated, the Multifactor selection

License Plates appears in Services > Access Control > Arrival Rules >
Advanced Settings > License Plate Recognition. Access
is only granted when at least two authentication
methods are verified as set in the access rules. Once the
license plate is recognized, remember to enter another
authentication method within 60 seconds.

Noise Cancelling The function cancels ambient noise in the microphone

when voice is detected.

5.5.4 License

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Some 2N IP intercom functions are available with a valid licence key only. Refer to the Model
Differences and Function Licensing subsection for the list of intercom licensing options.

List of Parameters

• Serial Number – display the serial number of the device for which the licence is valid.
• Licence Key – enter the valid licence key.
• Licence Key Valid – check whether the used licence key is valid.

• Standard Licenses – display the list of factory default licenses.

• Enhanced Audio – check whether the functions activated by the Enhanced Audio
license are available.
• Enhanced Security – check whether the functions activated by the Enhanced
Security license are available.
• NFC support– check whether the NFC user identification support is available.
• Paid Licenses – display the list of licenses available with a valid license key only.
• Enhanced Video – check whether the functions activated by the Enhanced
Video license are available.
• Enhanced Integration – check whether the functions activated by the Enhanced
Integration license are available.
• InformaCast support – check whether the InformaCast support is available.

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• Lift Control Support – check whether the functions activated by the Lift Module
license are available.

 • Function Licensing

• Automatic Update – enable automatic licence key update from the 2N Licence server.
• Manual Update – manual licence availability check request.
• Manual Update State – running, updated, unspecified., failed: license is not available.

• Trial LicenSe State – check the trial licence state (non-activated, activated, expired).
• License Expiry – check the remaining time of the trial licence validity. 1 hour is deducted
automatically from the licence remaining time upon every restart and factory reset;
otherwise this time is not affected in any way.

 Caution
• The SW reset does not delete the license key and result in the device restart. If
disabled before the SW reset, the automatic license update is enabled
automatically and a query is sent to the license server. If the automatic license
update is enabled, the query to the license server is sent as planned.
• The HW reset deletes the license key and the subsequent device restart in a
randomly short time generates a query to the license server.

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• Request interval – randomly 1-100 minutes after the start and then in 8 hours
in trial license devices or in 8 hours for 7 days after the restart in time-
unlimited license devices.

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5.5.5 Certificates

Some 2N IP intercom network services use the Transaction Layer Security (TLS) protocol for
communication with other LAN devices to prevent third parties from monitoring and/or
modifying the communication contents. Unilateral or bilateral authentication based on
certificates and private keys is needed for establishing connections via TLS.
The following intercom services use the TLS protocol:
a. Web server (HTTPS)
b. E-mail (SMTP)
c. 802.1x (EAP-TLS)
d. SIP
Sets of CA certificates can be uploaded to the 2N IP intercoms, which are used for identity
verification of the device that the intercom is communicating with, and also of User certificates
and private keys for communication encryption.
Each certificate-requiring service can be assigned one of the three certificate sets available; refer
to the Web Server, E-Mail and Streaming subsections. The certificates can be shared by the
services.
• 2N IP intercom accepts the DER (ASN1) and PEM certificate formats.
• 2N IP intercom supports the AES, DES and 3DES encryption.
• 2N IP intercom supports the following algorithms:

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• RSA up to 2048bit user certificate keys; internally up to 4096bit keys (during

connection – temporary and equivalence certificates)
• Elliptic Curves

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 Caution
• The CA certificates must use the X.509 v3 format.

Upon the first power up, the intercom automatically generates the Self Signed certificate and
private key for the Web Server and E-Mail without forcing you to load a certificate and private
key of your own.

 Note
• If you use the Self Signed certificate for encryption of the intercom web server –
browser communication, the communication is secure, but the browser will warn you
that it is unable to verify the intercom certificate validity.

The current overview of CA and User certificate uploads is shown in the following two folders:

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Press to upload a certificate saved on your PC. Complete the certificate ID in the dialogue
box to select, edit or delete the certificate. Make sure that the ID is not longer than 40 characters
and contains small and capital letters, digits and the '_' and '-' characters. The ID is not
mandatory. Select the certificate (or private key) file in the dialogue box and push Load. Click

to remove the certificate from the device. Press to show the certificate information.

 Caution
• The device changes the Self signed certificate into a new one after firmware
update or restart. Check and compare the certificate displayed on the device with
the web certificate for a match.

 Note
• It is possible that a certificate with a private RSA key longer than 2048 bits will be
rejected and the following message will be displayed:
• The private key file or private key password was not accepted by the device !
• For certificates based on elliptic curves use the secp256r1 (aka prime256v1 aka
NIST P-256) and secp384r1 (aka NIST P-384) curves only.

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5.5.6 Auto Provisioning

The 2N IP intercoms help you update firmware and configuration manually, or automatically
from a storage on a TFTP/HTTP server selected by you according to predefined rules.
You can configure the TFTP and HTTP server address manually. The 2N IP intercoms support
automatic identification of the local DHCP server address (Option 66).

My2N

• Serial Number – display the serial number of the device to which the valid My2N code
applies.
• My2N Security Code – display the full application activating code.
• Generate New – the active My2N Security Code will be invalidated and a new one will be
generated.

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It displays information on the state of the device connection to My2N.

• My2N ID – unique identifier of the company created via the My2N portal.

Firmware
Use the Firmware tab to set automatic firmware download from a server defined by you. The
intercom compares the server file with its current firmware file periodically and, if the server file
is later, automatically updates firmware and gets restarted (approx. 30 s). Hence, we
recommend you to update when the intercom traffic is very low (at night, e.g.).

2N IP intercom expects the following files:

1. MODEL-firmware.bin – intercom firmware
2. MODEL-common.xml – common configuration for all intercoms of one model
3. MODEL-MACADDR.xml – specific configuration for one intercom

MODEL in the file name gives the technical specification of the 2N IP intercom / 2N IP audio
device:
1. hipv – 2N® IP Vario
2. hipf – 2N® IP Force
3. hipsf – 2N® IP Safety
4. hipak – 2N® IP Audio Kit
5. hipvk – 2N® IP Video Kit
6. hipve – 2N® IP Verso
7. verso2 – 2N® IP Verso 2.0
8. au – 2N Access Unit
9. aug2 – 2N Access Unit 2.0

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10. aum – 2N Access Unit M

11. hipso – 2N® IP Solo
12. hipba – 2N® IP Base
13. sac – 2N® SIP Audio Converter
14. sassh – 2N® SIP Speaker Horn
15. ss – 2N® SIP Speaker
16. style – 2N® IP Style
MACADDR is the MAC address of the intercom in the 00-00-00-00-00-00 format. Find the MAC
address on the intercom production plate or in the Intercom Status tab via the web interface.
Example:
2N® IP Vario with MAC address 00-87-12-AA-00-11 downloads the following files from the TFTP
server:
• hipv-firmware.bin
• hipv-common.xml
• hipv-00-87-12-aa-00-11.xml

List of Parameters

• Firmware update enabled – enable automatic firmware/configuration updating from the

TFTP/HTTP server.

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• Address Retrieval Mode – select whether the TFTP/HTTP server address shall be entered
manually or a value retrieved automatically from the DHCP server using Option 66 shall be
used.
• Server Address – enter the TFTP (tftp://ip_address), HTTP (http://ip_address) or HTTPS
(https://ip_address) server address manually.
• DHCP (Option 66/150) Address – check the server address retrieved via the DHCP Option
66 or 150.
• File Path – set the directory or prefix for the firmware / server configuration file. The
device awaits the following files: MODEL_firmware.bin, MODEL-common.xml and MODEL-
MACADDR.xml, where MODEL is the technical specification of the model (refer to the
model list above for details).
• Use Authentication – enable authentication for HTTP server access.
• Username – enter the user name for server authentication.
• Password – enter the password for server authentication.
• Verify Server Certificate – set the set of CA certificates for validation of the ACS public
certificate.
• Client Certificate – specify the client certificate and private key to validate the intercom
right to communicate with the ACS.

 Info
• The intercom contains the Factory Cert, a signed certificate used for British
Telecom integration, for example.

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• At Boot Time – enable check and, if possible, update execution upon every intercom start.
• Update Period – set the update period. Set an automatic update to take place hourly/
daily/weekly/monthly, or set the period manually.
• Update At – set the update time in the HH:MM format for periodical updating at a low-
traffic time. The parameter is not applied if the update period is set to a value shorter than
1 day.
• Next Update At – set the next update time.

• Last Update At – last update time.

• Update Result – last update result. The following options are available: DHCP option 66
failed, Firmware is up to date, Server connection failed, Running..., File not found.
• Communication Result Detail – server communication error code or TFTP/HTTP status
code.

Result Description

Invalid server The server address is invalid.

address

Unsupported The protocol is not supported. HTTP(s) and TFTP are supported only.
protocol

Invalid file path The provisioning file location is invalid.

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Result Description

DHCP option 66 The server address loading via DHCP Option 66 or 150 has failed.
failed

Invalid domain The server domain name is invalid due to wrong configuration or
name unavailability of the DNS server.

Server not found The requested HTTP/TFTP server fails to reply.

Authentication The HTTP credentials are invalid.

failed

File not found The file has not been found on the server.

Request waiting in The provisioning request is queuing...

queue...

In progress... Update is in progress.

File is invalid The file to be downloaded is corrupted or of a wrong type.

Firmware is up to The firmware update attempt reveals that the latest firmware version
date has been loaded.

Update The configuration/firmware update has been successful. With firmware

Succeeded update, the device will be restarted in a few seconds.

Internal error An unspecified error occurred during file download.

Configuration
Use the Configuration tab to set automatic configuration download from the server defined by
you. The intercom periodically downloads a file from the server and gets reconfigured without
getting restarted.

 Note
• A few seconds' interruption of the display function occurs in the display-equipped
2N® IP Vario models during reconfiguration. Therefore, we recommend you to
update when the intercom traffic is very low (at night, e.g.).

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• Firmware update enabled – enable automatic firmware/configuration updating from the

TFTP/HTTP server.

• Address Retrieval Mode – select whether the TFTP/HTTP server address shall be entered
manually or a value retrieved automatically from the DHCP server using Option 66 shall be
used.
• Server Address – enter the TFTP (tftp://ip_address), HTTP (http://ip_address) or HTTPS
(https://ip_address) server address manually.
• DHCP (Option 66/150) Address – check the server address retrieved via the DHCP Option
66 or 150.
• File Path – set the firmware/configuration filename directory or prefix on the server. The
intercom expects the XhipY_firmware.bin, XhipY-common.xml and XhipY-MACADDR.xml
files, where X is the prefix specified herein and Y specifies the intercom model.
• Use Authentication – enable authentication for HTTP server access.
• Username – enter the user name for server authentication.
• Password – enter the password for server authentication.
• Verify Server Certificate – set the set of CA certificates for validation of the ACS public
certificate.
• Client Certificate – specify the client certificate and private key to validate the intercom
right to communicate with the ACS.

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 Info
• The intercom contains the Factory Cert, a signed certificate used for British
Telecom integration, for example.

• At Boot Time – enable check and, if possible, update execution upon every intercom start.
• Update Period – set the update period. Set an automatic update to take place hourly/
daily/weekly/monthly, or set the period manually.
• Update At – set the update time in the HH:MM format for periodical updating at a low-
traffic time. The parameter is not applied if the update period is set to a value shorter than
1 day.
• Next Update At – set the next update time.

• Last Update At – last update time.

• Update Result (Common Config) – last update result. The following options are
available: DHCP option 66 failed, Firmware is up to date, Server connection failed,
Running..., File not found.

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• Communication Result Detail(Common Config) – server communication error code or

TFTP/HTTP status code.
• Update Result (Private Config) – private configuration follows the common
configuration update. The device with private configuration is identified by its MAC
address. The last performed private update result is displayed. The following options are
available: DHCP option 66 failed, Firmware is up to date, Server connection failed,
Running..., File not found.
• Communication Result Detail (Private Config) – server communication error code or
TFTP/HTTP status code.

My2N / TR069
Use this tab to enable and configure remote intercom management via the TR-069 protocol.
TR-069 helps you reliably configure intercom parameters, update and back up configuration
and/or upgrade device firmware.
The TR-069 protocol is utilised by the My2N cloud service. Make sure that TR-069 is enabled and
Active profile set to My2N to make your intercom log in to My2N periodically for configuration.
This function helps you connect the intercom to your ACS (Auto Configuration Server). In this
case, the connection to My2N will be disabled in the intercom.

• My2N / TR069 Enabled – enable connection to My2N or another ACS server.

• Active Profile – select one of the pre-defined profiles (ACS), or choose a setting of your
own and configure the ACS connection manually.
• Next Synchronisation in – display the time period in which the intercom shall contact a
remote ACS.

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• Connection Status – display the current ACS connection state or error state description if
necessary.
• Communication Status Detail – server communication error code or HTTP status code.
• Connection test – test the TR069 connection according to the set profile, see the Active
profile. The test result is displayed in the Connection status.

• ACS Address – set the ACS address in the following format: ipaddress[: port],
192.168.1.1:7547, for example.
• Username – set the user name for intercom authentication while connecting to the ACS
server.
• Password – set the user password for intercom authentication while connecting to the
ACS server.
• Verify Server Certificate – set the set of CA certificates for validation of the ACS public
certificate. Choose one of three sets, see the Certificates subsection. If none is selected,
the ACS public certificate is not validated.
• Client Certificate – specify the client certificate and private key to validate the intercom
right to communicate with the ACS. Choose one of three sets, refer to the Certificates
subsection.
• Periodic Inform Enabled – enable periodical logging of the intercom to the ACS.
• Periodic Inform Interval – set the interval of periodical logging of the intercom to the ACS
if enabled by the Periodic Inform Enabled parameter.

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5.5.7 Diagnostics

Diagnostics
The interface helps you start capturing diagnostic logs for subsequent download and sending to
the Technical Support. The captured diagnostic logs help identify and solve reported problems.
The logs contain information on the device, its configuration, network traffic, crash log and
memory statistics.

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• Packet Capture State – shows whether packet capture has been started/stopped in the
Packet capture folder.
• Size of Captured Packets – shows the size of packets captured.
• Syslog Capture State – shows whether syslog capture has been started/stopped in the
Syslog folder.
• Duration of Captured Syslogs – shows the syslog capture duration in the Syslog folder.
• Size of Captured Syslog – shows the size of syslogs captured.
• Stop Syslog Capture After – set the data capture timeout.

Press to start capturing. Repress the button to restart and rerun capturing. Press to
download the packet capture file.

 Caution
• Starting diagnostic data capture restarts packet capture if running.

• Verify the network address accessibility – verify the network address accessibility via
the Ping command in standard operating systems. Press Ping to display a dialogue, enter
the IP address/domain name and click Ping to send test data to this address. If the
selected IP address/domain name is invalid, a warning is displayed and Ping remains
inactive until the given IP address becomes valid.
The function progress and result are also displayed in the dialogue. Failed means either
inaccessibility of the given IP address within 10 seconds or inability to translate the
domain name into an address. If a valid response is received, the IP address from which
the response came and the response waiting time in milliseconds are displayed.
Repress Ping to send another query to the same address.

Packet Capture
In the tab, you can launch capturing of incoming and outgoing packets on the intercom network
interface. Captured packets can be stored either locally in the device buffer whose size depends
on the device, or remotely on the user's PC, subject only to the specified storage duration and
available disk space. The file with captured packets can be downloaded for Wireshark
processing, e.g. (www.wireshark.org).

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When the local capture buffer is full, the oldest packets are rewritten automatically. We
recommend that you lower the video stream transmission rate below 512 kbps while capturing
packets locally. Press to start, to stop and to download the packet capture file.

Press to start remote capturing. Specify the capturing time interval (s) for the incoming and
outgoing packets. When the set time value passes, the packet capture file will be downloaded
automatically to the user PC. Press to stop capturing.

Syslog
The 2N IP intercoms allow you to send system messages to the Syslog server including relevant
information on the device states and processes for recording, analysis and audit. It is
unncecessary to configure this service for common intercom operation.

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• Send Syslog Messages – enable sending of system messages to the Syslog server. Make
sure that the server address is set correctly.
• Server Address – set the IP/MAC address of the server on which the Syslog application is
running.
• Severity Level – set the severity level of the messages to be sent (Error, Warning, Notice,
Info, Debug 1–3). Debug 1–3 level setting is only recommended to facilitate
troubleshooting for the Technical Support department.

General overview of local syslog messages.

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5.5.8 Maintenance

Use this menu to maintain your intercom configuration and firmware. You can back up and reset
all parameters, update firmware and/or reset default settings here.

• Restore Configuration – reset configuration from the preceding backup. Press the button
to display a dialog window for you to select and upload the configuration file to the
intercom. Before uploading, choose whether to apply general settings from the
configuration file, import a directory, import network settings and certificates or SIP PBX
connection setttings.
• Backup Configuration – back up the complete current configuration of your intercom.
Press the button to download the configuration file to your PC.

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 Caution
• Treat the file cautiously as the intercom configuration may include delicate
information such as user phone numbers and access codes.

• Reset Configuration – reset default values for all of the intercom parameters except for
the network settings. Use the respective jumper or push Reset to reset all the intercom
parameters; refer to the Installation Manual of your intercom.

 Caution
• The default state reset deletes the license key if any. Hence, we recommend you to
copy it to another storage for later use.
• The license key is not deleted at HW reset (i.e. reset via a device button) if the
Automatic update is enabled (System/License), which updates the license key from
the 2N License server. The software reset resets all parameters to the default values
except for certificates and network settings.

• Allow Network Setting at Startup – enable restoration of the default network settings by
pressing a sequence of the quick dial buttons after the intercom restart as described in
the Device Configuration subsection in the Installation Manual of the respective model.

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 Note
• The device function, reliability and security depend on the firmware version
installed. A regular firmware upgrade is one of the product use conditions. Errors
arisen from the use of an outdated firmware version shall not be subject to
complaints. The up-to-date firmware version implements client experience and
personal data security requirements.

• Upgrade Firmware – upgrade your intercom firmware. Press the button to display a
dialog box that helps you select and upload the firmware file to the intercom. The
intercom will automatically get restarted and new FW will then be available. The whole
upgrading process takes less than one minute. Refer to www.2n.com. for the latest FW
version for your intercom. FW upgrade does not affect configuration as the intercom
checks the FW file to prevent upload of a wrong or corrupted file.

 Warning
• Firmware downgrade in Artpec equipped devices results in factory reset and loss
of the whole configuration including the license keys. Therefore, we recommend
that you back up the configuration and save the valid license key before such
downgrade.

• Check Now – check online whether a new firmware version is available. If so, download
the new FW version and an automatic device upgrade will follow.
• Restart Device – restart the intercom. The process takes about 30 s. When the intercom
has obtained the IP address upon restart, the login window will get displayed
automatically.

 Caution
• The intercom configuration change writing takes 3–15 s depending on the
intercom configuration size. Do not restart the intercom during this process.

• Show – click Display to display a dialogue window including a list of used licenses and
third party software as well as a EULA link.

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• Send anonymous statistics data – enable sending of anonymous statistic data on device
usage to the manufacturer. These data do not include any sensitive information such as
passwords, access codes or phone numbers. This information helps 2N TELEKOMUNIKACE
a.s. improve the software quality, reliability and performance. Your participation is
voluntary and you can cancel this sending any time.

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5.6 Used Ports

Service Port Protocol Direction Turned on by Configurab Configurati
default le on

802.1x – – In/Out No No –

DHCP 68 UDP In/Out Yes No –

DNS 53 TCP/ In/Out Yes No –

UDP

Echo (device 8002 UDP In/Out Yes No –

discovery)*

FTP 21 TCP Out No No –

2N IP Eye 8003 UDP Out No No –

HTTP 80 TCP In/Out Yes Yes 5.4.8 Web

Server

HTTPS 443 TCP In/Out Yes Yes 5.4.8 Web

Server

Multicast audio 22222 UDP Out No Yes 5.4.2

Streaming

Multicast audio 8006 UDP Out Yes No –

for ICU
protocol

Multicast video 8008 UDP Out Yes No –

for ICU
protocol

Multicast video 8016 UDP In/Out Yes No –

(wide) for ICU
protocol

NTP client 123 UDP In/Out Yes No –

ONVIF 80, 443, 3702 TCP/ In/Out No No –

UDP

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Service Port Protocol Direction Turned on by Configurab Configurati

default le on

RTP+RTCP 4900+ (range UDP In/Out No Yes 5.4.1

ports (SIP) of 64 ports) Phone

RTP+RTCP 4800+ (range UDP In/Out No Yes 5.4.2

ports (External of 64 ports) Streaming
camera)

RTSP client 554 UDP In/Out No Yes 5.4.1

Phone

RTSP server 554 UDP In/Out No No –

SingleWire 80 TCP In/Out Yes No –

Commands

SingleWire 8081 TCP Out Yes No –

Communicatio
n

SLP 427 UDP In/Out Yes No –

SingleWire 20000+ UDP In Yes No –

Media

SIP 5060, 5062 TCP/ In/Out No Yes 5.4.1

UDP Phone

SIPS 5061 TCP In/Out No Yes 5.4.1

Phone

SMTP 25 TCP Out No Yes 5.4.4 E-

Mail

Syslog 514 UDP Out No No –

TFTP 69 UDP Out Yes No –

My2N Knocker 443 TCP Out Yes No –

My2N Tribble 443 TCP Out Yes No –

Tunnel

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Service Port Protocol Direction Turned on by Configurab Configurati

default le on

SNMP Agent 161 UDP In/Out Yes No –

SNMP Trap 162 UDP Out Yes No –

SSDP 1900 UDP In/Out Yes No –

SDDP 1902 UDP In/Out Yes No –

Multicast 4433 UDP In No No –

receiver
(Automation)

WS-Discovery 3702 UDP In/Out Yes No –

CIP Client 41794 UDP In/Out No No –

(Crestron)

Sitechannel 8004 UDP In/Out Yes No –

(ICU protocol)
*Echo – a proprietary protocol for the intercom discovery in the network. Used in the following
applications: 2N® Network Scanner, 2N® IP Eye, 2N® Access Commander.

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6. Supplementary Information
Here is what you can find in this section:
• 6.1 Troubleshooting
• 6.2 Directives, Laws and Regulations
• 6.3 General Instructions and Cautions

6.1 Troubleshooting

For the most frequently asked questions refer to faq.2n.cz.

6.2 Directives, Laws and Regulations

2N® IP Intercom conforms to the following directives and regulations:
• 2014/35/EU for electrical equipment designed for use within certain voltage limits
• 2014/30/EU for electromagnetic compatibility
• 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and
electronic equipment
• 2012/19/EU on waste electrical and electronic equipment

Industry Canada
This Class B digital apparatus complies with Canadian ICES-003/NMB-003.

FCC
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
NOTE: These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected
• Consult the dealer or an experienced radio/TV technician for help

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Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.

6.3 General Instructions and Cautions

Please read this User Manual carefully before using the product. Follow all instructions and
recommendations included herein.
Any use of the product that is in contradiction with the instructions provided herein may result
in malfunction, damage or destruction of the product.
The manufacturer shall not be liable and responsible for any damage incurred as a result of a
use of the product other than that included herein, namely undue application and disobedience
of the recommendations and warnings in contradiction herewith.
Any use or connection of the product other than those included herein shall be considered
undue and the manufacturer shall not be liable for any consequences arisen as a result of such
misconduct.
Moreover, the manufacturer shall not be liable for any damage or destruction of the product
incurred as a result of misplacement, incompetent installation and/or undue operation and use
of the product in contradiction herewith.
The manufacturer assumes no responsibility for any malfunction, damage or destruction of the
product caused by incompetent replacement of parts or due to the use of reproduction parts or
components.
The manufacturer shall not be liable and responsible for any loss or damage incurred as a result
of a natural disaster or any other unfavourable natural condition.
The manufacturer shall not be held liable for any damage of the product arising during the
shipping thereof.
The manufacturer shall not make any warrant with regard to data loss or damage.
The manufacturer shall not be liable and responsible for any direct or indirect damage incurred
as a result of a use of the product in contradiction herewith or a failure of the product due to a
use in contradiction herewith.
All applicable legal regulations concerning the product installation and use as well as provisions
of technical standards on electric installations have to be obeyed. The manufacturer shall not be
liable and responsible for damage or destruction of the product or damage incurred by the
consumer in case the product is used and handled contrary to the said regulations and
provisions.
The consumer shall, at its own expense, obtain software protection of the product. The
manufacturer shall not be held liable and responsible for any damage incurred as a result of the
use of deficient or substandard security software.

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The consumer shall, without delay, change the access password for the product after
installation. The manufacturer shall not be held liable or responsible for any damage incurred by
the consumer in connection with the use of the original password.
The manufacturer also assumes no responsibility for additional costs incurred by the consumer
as a result of making calls using a line with an increased tariff.

Electric Waste and Used Battery Pack Handling

Do not place used electric devices and battery packs into municipal waste containers. An undue
disposal thereof might impair the environment!
Deliver your expired electric appliances and battery packs removed from them to dedicated
dumpsites or containers or give them back to the dealer or manufacturer for environmental-
friendly disposal. The dealer or manufacturer shall take the product back free of charge and
without requiring another purchase. Make sure that the devices to be disposed of are complete.
Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited
either.

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