Monitor Guide
Monitor Guide
Ver.4.40
Notations Used in This Guide
The following table shows the symbols used in this manual, along with descriptions of what they mean.
Attention Indicates procedures which may result in damage or injury if sufficient care is not taken.
Indicates additional information and points which may be useful to know regarding a topic.
q
s Indicates a page where detailed information regarding a topic can be found.
EasyMP Monitor lets you carry out operations such as checking the statuses • Mail notification function settings
of multiple EPSON projectors that are connected to a network at a You can set e-mail addresses to which notifications are sent if a status
computer monitor, and controlling the projectors from the computer. requiring attention, such as a problem, occurs with a projector that has
Following are brief descriptions of the monitoring and control functions been registered.
that can be carried out using EasyMP Monitor.
• Registering projectors for monitoring and control
Projectors on the network can be searched for automatically, and you can
then select projectors to be registered from the projectors that are
detected.
You can enter the IP addresses for target projectors to register them.
• Registered projectors can also be assigned to groups so that they can
be monitored and controlled in groups.
• Monitoring the statuses of registered projectors
The power status (ON/OFF) for projectors and problems or warnings
requiring attention can be checked visually by means of icons.
You can select groups of projectors or a single projector that you are
interested in, and then check the cumulative lamp operating time or the
details of information such as input sources, problems, and warnings for
these projectors. To enable projectors to be monitored and controlled even when they
• Controlling registered projectors q are in standby mode*, make the following settings at the projectors.
The settings that need to be made will vary depending on the
Projectors can be selected in groups or as single projectors, and you can projector you are using. s Projector's User's Guide
then carry out operations for the selected projectors such as turning the
power on and off and switching their input sources. • Set Standby Mode to Communication On (or Network On).
Web control functions can be used to change the settings in the • Set Network Monitoring to On.
projector's configuration menu. * When the projector's indicator is lit orange.
If there are certain control actions which are carried out regularly at
particular times or on particular days, you can use Timer Settings to
register timer settings.
Installing EasyMP Monitor 7
After installing this software, follow the instructions below before starting • When using Windows Vista: You must update to Windows Vista SP1
EasyMP Monitor to transfer the settings. to use the Ukrainian version.
• If your operating system is Windows 98, Windows Me, Windows 2000, When the language selected for the EasyMP Monitor installation varies
Windows NT4.0, or Windows XP from that of the OS being used, the screens may not be displayed correctly.
Overwrite the existing EMP Monitor.dat file with the copy you made. The
existing EMP Monitor.dat file is in "C:\Program Files\EPSON Projector Procedure
\EasyMP Monitor Ver.4.40".
• If your operating system is Windows Vista or Windows 7 A Turn the computer on.
Place the copy of the EMP Monitor.dat file in "C:\Users\(User Name) To prevent problems from occurring during the installation, we
\AppData\Local\VirtualStore\Program Files\EPSON Projector\EasyMP recommend that you terminate all resident applications that can be
Monitor Ver.4.40". ended.
The software name has been changed. B Load the supplied Projector Software CD-ROM in your
q Before: EMP Monitor _ After: EasyMP Monitor computer.
If you are already using EMP Monitor, you can replace with this The installer automatically starts up.
screen messages.
Installing
When you are using the following OS, you must have administrator Limitations imposed by a Windows Vista or
authority in order to install EasyMP Monitor. Windows 7 environment
• Windows 2000 • Windows NT4.0 • Windows XP When using EasyMP Monitor under Windows Vista or Windows 7, note
• Windows Vista • Windows 7 the following limitations.
• You must have administrator authority in order to use Register at
If EasyMP or EMP Monitor is already installed, uninstall it before installing startup on the Environment setup screen of EasyMP Monitor.
this software. s "Uninstalling EasyMP Monitor" p.41 s "Monitoring using the system tray" p.25
When your OS language is supported by EasyMP Monitor, the software is • If EasyMP Monitor is installed on your computer, uninstall it before
installed in the same language as your OS automatically. you update the operating system to Windows Vista or Windows 7.
Updating your OS without uninstalling the software may cause a
However, the following cases are exceptions.
malfunction. s "Uninstalling EasyMP Monitor" p.41
• When using Windows NT4.0: Since Arabic and Heblew are not
supported, English is selected for the installation.
Installing EasyMP Monitor 9
This operation is carried out when starting EasyMP Monitor for the first
time after it has been installed and when you would like to add projectors.
Once a projector has been registered, the status for the projector will be
displayed automatically each time EasyMP Monitor is started from that
point onwards.
• You can also carry out this operation by selecting New - Projector
q (automatic search) from the Edit menu.
• Projectors that are using a serial W TCP/IP conversion adapter
cannot be detected.
Procedure
Projector name This shows the name that has been registered on the
projector.
IP address This shows the IP address for the registered projector.
Use Serial W This cannot be selected when registering projectors
TCP/IP conver- using automatic search.
sion adaptor.
Port Number This cannot be selected when registering projectors
using automatic search.
Monitor Pass- If a Monitor Password has been set for the projector, be
word sure to enter the Monitor Password that has been set. If
the correct password is not entered at this time, it will not
be possible to monitor and control the projector even
though it is registered.
Description You can enter some kind of memo about the projector.
The details you enter here will be displayed at the
projector properties.
Up to a maximum of 60 bytes can be entered.
Monitor Select this when you want monitoring to start.
Procedure
Procedures for registration Display icon Select the icon(s) to be displayed in Grouping view or
Detail list view.
Procedure
You can also carry out this operation by selecting New - Projector
q (manual registration) from the Edit menu.
C After searching is complete, enter the information for the D After entering the details, click "Register" to start the
projector to be registered while referring to the table below. registration. When the message is displayed, click "OK".
Display name Enter the name of the projector(s) to be displayed in The icon(s) of the projector(s) you registered will be displayed in
Grouping view or Detail list view. Up to a maximum of 32 Grouping view or Detail list view.
bytes can be entered. A space cannot be used as the first
character.
Display icon Select the icon(s) to be displayed in Grouping view or
Detail list view.
Registering several projectors to a monitoring
Parent group Select when registering a projector in a group. If no
group all at once
groups have been created, this cannot be selected.
Projectors that have been registered can then be registered together into
s "Registering several projectors to a monitoring group different groups so that they can be monitored and controlled together.
all at once" p.17
Furthermore, if you select one of the registered groups as the Parent group,
Projector name This shows the name that has been registered on the
projector. monitoring and control operations can be carried out for all projectors in
that Parent group.
IP address This shows the IP address that you entered in step 2.
A Parent group can be set for other parent groups, so that a hierarchical
Use Serial W Select this if using a serial W TCP/IP conversion adapter
group arrangement can be created.
TCP/IP conver- to connect the projector.
sion adaptor. First, create the registration groups, and then register projectors into the
Port Number If using a serial W TCP/IP conversion adapter to connect groups that have been created.
the projector, enter the port number.
Monitor Pass- If a Monitor Password has been set for the projector, be Procedure
word sure to enter the Monitor Password that has been set. If
the correct password is not entered at this time, it will not
be possible to monitor and control the projector even
A Right-click in Grouping view and select "New" - "Group".
though it is registered. If using a serial W TCP/IP The following window will be displayed.
conversion adapter to connect the projector, the Monitor Make the necessary settings while referring to the table below.
Password security function cannot be used.
If Detail list view is displayed, select New - Group from the Edit
Description You can enter some kind of memo about the projector. menu.
The details you enter here will be displayed at the
projector properties.
Up to a maximum of 60 bytes can be entered.
Monitor Select this when you want monitoring to start.
Registering and deleting projectors for monitoring 18
You can also carry out this operation by selecting Edit in the Edit
Group name Enter the name of the group to be displayed in Grouping
q menu.
view or Detail list view.
Up to a maximum of 32 bytes can be entered. A space
cannot be used as the first character.
D In the Edit projector window, select the group name to use for
registering in Parent group and then click "Change".
Display icon Select the icon(s) to be displayed in Grouping view or The status of the group registration will be displayed as an icon in
Detail list view. Grouping view or Detail list view.
Parent group This selects the parent group. If no groups have been
created, this cannot be selected.
The registration details can also be checked using Projector list in the
Monitor Select this to monitor all projectors that have been
registered in the group. If this is not selected, the settings
q View menu.
Procedure
You can also carry out these operations by using the Edit menu. Procedure
q
Right-click the icon for the projector or group that is to be deleted in
B If only the projector name has been changed, click "Search" in Grouping view or Detail list view and select "Delete". When the
message is displayed, click "OK".
the Edit projector window that is displayed. If the IP address
has been changed, enter the new IP address in the "IP address" More than one projector can be selected for deleting by selecting in
box and then click "Search". When the message is displayed, Grouping view or Detail list view.
click "OK". The methods of selecting more than one projector at the same time are as
C When the display returns to the Edit projector window, click follow.
• If you select a Group icon in Grouping view, all projectors that have
"Change".
been registered in that group will be deleted at the same time.
• Hold down the Ctrl key on the keyboard while clicking on the desired
For projectors that have been registered using automatic search icons.
• Use drag and drop to select a range of desired icons.
Procedure
You can also carry out this operation by selecting Delete in the Edit
There are two types of monitoring windows. Select a desired window. Click the View menu, and select "Grouping view" or "Detail list
• Grouping view view".
This view lets you check the status of group registrations in a
hierarchical diagram.
Monitoring using Grouping view
Meanings of Grouping view icons
In Grouping view, the patterns on the icons indicate the statuses of the
projectors. If the group icons are round in shape, it indicates that there is
another level below them. s p.21
Grouping view
The icon patterns and their meanings are explained below. Projector
Group Network error (TCP connection error)*2
No warnings or problems
All projectors in the group are normal. Network error (ESC/VP.net communication error)*3
Warning or problem
A projector in the group has a warning or problem status. *1 When Temperature level display group view is set to On at Environment setup
in the Tool menu, an icon indicating the internal temperature of the projector
Notification
will be displayed on top of the projector icon. The default setting is Off. As
A projector requiring immediate attention has been detected within the you can get an idea of how the temperature inside the projector is increasing
group. when Temperature level is displayed, you can make improvements to the
Monitoring disabled projector's operating environment before a high internal temperature error or
The projector is not being monitored. If you right-click the icon and select high-temperature warning occur. s p.25
Monitoring enabled, the projector will be added to the projectors that are *2 Check the following items.
being monitored. - Check that the projector's power is turned on.
- Check that the LAN cable is connected.
Data being updated
- Check that Standby Mode is set to Communication On (or Network On) or
Network Monitoring is set to On in the projector's configuration menu.
*3 Check that the projector has been correctly connected to the network.
Projector
No warnings or problems*1 The projector information that is generated when a problem is
q detected is stored until EasyMP Monitor is closed. EasyMP Monitor
displays will not be updated automatically even if the projector status
Warning or problem returns to normal. Click "Refresh" in the main window to update the
status.
Notification
B Group name
When projectors are registered to a group, the name of the group that the
projector belongs to is displayed.
C Display name
Shows the display name.
D Power
Shows the power on status for the projector.
Power on and normal status Power off and normal status
Internal temperature Internal temperature Supply System Error (Ballast) Supply System Error (Ballast
normal normal 1)
High-temperature High-temperature Supply System Error (Ballast Auto Iris Error
warning warning 2)
Internal temperature Cinema filter error Shutter error
error
Cooling system error (Peltier Cooling system error (pump)
G Error information
element)
Shows a notification or warning/problem status using the following icons.
Other error
Clean Air Filter Notice Replace Lamp*4
*1 When Temperature level display group view is set to On at Environment setup
Replace Lamp (Lamp 1) Replace Lamp (Lamp 2)
in the Tool menu, an icon indicating the internal temperature of the projector
Lamp error (Lamp 1) Lamp error (Lamp 2) will be displayed on top of the projector icon. The default setting is Off.
*2 Check the following items.
Lamp failure at power on Lamp failure at power on - Check that the projector's power is turned on.
(Lamp 1) (Lamp 2) - Check that the LAN cable is connected.
High-temperature warning Replace Air Filter - Check that Standby Mode is set to Communication On (or Network On) or
Network Monitoring is set to On in the projector's configuration menu.
No Air Filter Low Air Flow *3 Check that the projector has been correctly connected to the network.
*4 You can display Replace Lamp at any time preset at Environment setup in the
Air Flow Sensor Err. Supply System Error (Ballast Tool menu.
1)
Supply System Error (Ballast Cinema filter warning • The projector information that is generated when a problem is
2)
Shutter warning Lamp Cover Open
q detected is stored until EasyMP Monitor is closed. EasyMP Monitor
displays will not be updated automatically even if the projector
status returns to normal. Click "Refresh" in the main window to
Lamp Error Lamp Error (Lamp 1) update the status.
• Detectable error information differs with the projector you are
Lamp Error (Lamp 2) Lamp failure at power on
using.
Lamp failure at power on Lamp failure at power on
(Lamp 1) (Lamp 2)
High internal temperature Low air flow error Selecting display items
error
Air filter air flow sensor error Internal Error You can select only the required items to be displayed in Detail list
view.
Fan error Sensor error
Monitoring window layout 24
Procedure Procedure
A Select "Option" from the View menu. Click the item name of the row you want to use as the sort key.
The Option window will be displayed.
Procedure
C Click "OK".
• Right-click the icon in the system tray to open a pop-up menu to
The icon patterns are explained below. q select the Open the main screen or Exit.
• If Register at startup in the Environment setup is selected, EasyMP
No problem Problem Monitor starts automatically when the computer's power is turned
on. When using EasyMP Monitor under Windows Vista or
Windows 7, you must have administrator authority in order to use
Procedure this function.
Procedure
Select "Warning and Error Projector list" from the View menu.
The following Warning and Error Projector list window will be displayed.
Monitoring window layout 26
If you move the mouse pointer over the icon of the Error information, Network error (TCP connection error)*2
details of the error and the remedy will be displayed. If you double-click in
a line, the properties for that projector will be displayed. s p.28 Network error (ESC/VP.net communication error)*3
B Display name
Shows the display name.
C Power
Shows the power on status for the projector.
Power on and normal status Power off and normal status
The following five icons display the differing internal temperature status of Sensor error Supply System Error (Ballast)
the projector.
Supply System Error (Ballast Supply System Error (Ballast
Internal temperature Internal temperature
1) 2)
normal normal
Auto Iris Error Cinema filter error
High-temperature High-temperature
warning warning
Shutter error Cooling system error (Peltier
Internal temperature element)
error
Cooling system error (pump) Other error
G Error information
Shows a warning/problem status using the following icons. *1 When Temperature level display group view is set to On at Environment setup
Replace Lamp*6 Replace Lamp (Lamp 1) in the Tool menu, an icon indicating the internal temperature of the projector
will be displayed on top of the projector icon. The default setting is Off.
Replace Lamp (Lamp 2) Lamp error (Lamp 1) *2 Check the following items.
- Check that the projector's power is turned on.
Lamp error (Lamp 2) Lamp failure at power on - Check that the LAN cable is connected.
(Lamp 1) - Check that Standby Mode is set to Communication On (or Network On) or
Lamp failure at power on High-temperature warning Network Monitoring is set to On in the projector's configuration menu.
(Lamp 2) *3 Check that the projector has been correctly connected to the network.
Replace Air Filter No Air Filter *4 It describes DVI-D if the projector is equipped with both DVI-D and HDMI
input terminal.
Low Air Flow Air Flow Sensor Err. *5 It describes HDMI if the projector is equipped with both DVI-D and HDMI
input terminal.
Supply System Error (Ballast Supply System Error (Ballast
*6 You can display Replace Lamp at any time preset at Environment setup in the
1) 2)
Tool menu.
Cinema filter warning Shutter warning
Lamp Cover Open Lamp Error Detectable error information differs with the projector you are using.
Procedure
A Shows the projector's serial number. If hyphens are displayed, confirm the serial
number on the label of the projector.
B Displays the projector firmware version.
If you double-click in a line, the properties for that group or projector will
be displayed.
Displaying and deleting logs
In your web browser, you can check a transmission log of content such as
Displaying Projector properties what has been controlled by EasyMP Monitor, projector errors. You can
Right-click on a projector icon in Grouping view or Detail list view and delete logs once you have checked them.
select Property.
When Log output is set to On at Environment setup in the Tool
q menu, transmission logs are stored. The default setting is Off.
Monitoring window layout 29
Displaying Log
Procedure
Deleting Log
Procedure
Select "Log" - "Delete" from the View menu. When the confirmation
message is displayed, click "OK".
All logs will be deleted and details of EasyMP Monitor control operations
and details of projector errors from that point onward will be recorded in a
new log.
Using the control functions 30
D Delete
Lets you delete timer settings that have been selected from the
timer list.
E Close
Closes the Timer Settings window.
F Edit
Lets you change the timer settings that have been selected from the
timer list. If a group has been selected for status checking, the
settings cannot be changed.
G Add
Registers new timer settings. s "Procedures for new timer
The details that can be checked and operations that can be carried out at
settings" p.32
this time are given below.
H Enabled/disabled
A Projectors Switches the timer settings that have been selected from the timer
Selects a group or projector to check the status of. list between enabled and disabled.
When a group is selected, the timer setting statuses for all projectors in that group
are displayed.
B Date
Shows the current day in a red box. Procedures for new timer settings
Days for which timer settings have been made are shown in bold.
Click or to switch to the calendar for the previous or next month. Procedure
C Timers
Shows a list of the timer settings. A Click "Add" on the Timer Settings window. The following
window is displayed and the new timer settings are applied.
The line colors in the Timers list have the following meanings:
Current day's timer setting
Using the control functions 33
At Operation, you can carry out the operations of turning the power
on and off and switching the input sources, similarly for the control
buttons on the main window. If you set the input source switching,
the projector's power will turn on at the timer start time even if it is
not on at the time. Because of this, it is not necessary to make two
separate timer settings for turning the power on and switching the
input source.
You can enable and disable all of the timer settings that have been
q registered. Select Timer - Enable or Disable from the Tool menu.
Mail notification function settings 34
D Click "OK".
The Set mail notification function window appears again.
Repeat Steps 3 and 4 to set the notification events to be notified.
If the projector experiences a problem or enters a status requiring attention, Message Remedy
an e-mail like that shown below is sent to the address specified for
Shutter error
Recipient mail address.
Cooling system error
If there is more than one problem, warning, or status, the corresponding (Peltier element)
messages are output to separate lines.
Cooling system error
Item Details shown (pump)
E-mail subject [Display name displayed in Grouping view or Detail list High-temperature
view] Projector status notification warning
Body <Display name displayed in Grouping view or Detail list Replace Lamp*
view> has entered the following status. Lamp error*
<Warning/error/status message (Please see the table
below)> Lamp failure at power
on*
Supply System Error
The details contained in the e-mail message can consist of the following. (Ballast)*
Message Remedy Replace Air Filter
Internal Error Refer to Reading the indicators. No Air Filter
Fan error s Projector's User's Guide
Low Air Flow
Sensor error Air Flow Sensor Err.
Lamp Cover Open Cinema filter warning
Lamp failure at power Shutter warning
on*
Clean Air Filter Notice
Lamp Error*
No signal No image signals are being received by the projector.
Supply System Error Check the connection status and check that the power
(Ballast)* for the connected equipment is turned on.
High internal tempera- Other error Stop using the projector, disconnect the power cable
ture error from the electrical outlet, and contact your local dealer
Auto Iris Error
Low air flow error or the nearest address provided in the Support and
Service Guide supplied with the projector.
Air filter air flow sen-
sor error
Cinema filter error
An e-mail notifying the operator of a problem/warning/status is issued 37
Message Remedy
Network error (TCP Check the following items.
connection error) Check that the projector's power is turned on.
Check that the LAN cable is connected.
Check that Standby Mode is set to Communication On
(or Network On) or Network Monitoring is set to On
in the projector's configuration menu.
s Projector's User's Guide
Network error Check that the projector has been correctly connected
(ESC/VP.net communi- to the network. s Projector's User's Guide
cation error)
Network error (Moni- Check the projector's Monitor Password.
tor Password authenti-
cation error)
* When the projector has 2 lamps, the additional information, such as (Lamp 1)
or (Ballast 1), is displayed after the message so that you can know witch lamp
has problems/warnings.
Messages to inform that the projector has recovered from the error or
warning statuses are sent.
Application lock function 38
You can use the application lock to prevent third parties from operating the B The password entry window will be displayed, so enter the set
projectors using EasyMP Monitor and from changing settings without password and then click "OK".
authority. Opening and closing EasyMP Monitor and status monitoring can If no password has been set (default setting), click OK without
still be carried out even when the application lock is applied. entering a password. It is recommended that you enter a password in
In addition, when a password has been set, the password must be entered order to strengthen security.
in order to cancel the application lock. This ensures that the application The application lock will be cancelled and operations can be carried
lock can not be easily cancelled, and thus improves system security. out as normal.
Switching Application lock between enabled and Setting a password for cancelling application lock
disabled Carry out the following operations while application lock is cancelled.
Procedure
Cause Remedy
Projectors cannot be monitored or controlled
Has the projector been set up Check the settings for the Network configuration
Cause Remedy correctly for connection to the menu command.
network? s Projector's User's Guide
Is the projector connected to Check that the network cable has been connected
the network correctly? correctly. If the cable is not connected correctly, Have the SMTP server IP Check the setting details.
reconnect it. address, Port Number and
Recipient mail address all been
Has the projector been set up Check the settings for the Network configuration
set correctly?
correctly for connection to the menu command.
network? s Projector's User's Guide Is the projector's Standby In order to use EasyMP Monitor to monitor and
Mode set to Communication control the projector when it is in standby mode, the
Has EasyMP Monitor been Uninstall EasyMP Monitor and then re-install it. On (or Network On) or projector's Standby Mode must be set to
installed on the computer s p.8 Network Monitoring set to On Communication On (or Network On) or Network
correctly? in the configuration menu? Monitoring must be set to On in the configuration
Are all the projectors that you Register the projectors. s p.11 menu.
want to control or monitor s Projector's User's Guide
registered?
Has a critical problem When the projector has momentarily stopped
Is the projector's Standby In order to use EasyMP Monitor to monitor and developed causing the working, it cannot send e-mail messages. If the
Mode set to Communication control the projector when it is in standby mode, the projector to momentarily stop projector cannot be reset even after it has been
On (or Network On) or projector's Standby Mode must be set to working? checked, contact your dealer or the nearest address
Network Monitoring set to On Communication On (or Network On) or Network provided in the Support and Service Guide supplied
in the configuration menu? Monitoring must be set to On in the configuration with the projector.
menu.
Is power being supplied to the Check if the power supply to the location where the
s Projector's User's Guide projector? projector is set up has been interrupted, or if the
circuit breaker for the electrical outlet that the
projector is connected to has been tripped.
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Trademarks
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Windows logo are trademarks of Microsoft Corporation in the United
States of America and other countries.
Macintosh is a registered trademark of Apple Computer, Inc.
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