DIRECTOR, ESD (MEESEVA) A.P.

, HYDERABAD

Section 4(1)(B) of Information Under RTI ACT,2005

i. Particulars of the organization, functions and duties:-

S. Name Of
Address Functions& Duties
No Organization
Director, ESD Director, ESD 1. The objective of MeeSeva is
(MeeSeva), AP, (MeeSeva), AP to provide smart, citizen centric,
Ground floor, ethical, efficient and effective
Banjara Hills, governance facilitated by
Road No. 7,
technology. The initiative
Hyderabad-34
involves universal and non-
1 P.Nos: discriminatory delivery of all
040-23354717, government services to citizens
040- 23358646 & Businessmen of all strata and
Fax:040- 23354716 improved efficiency,
transparency and accountability
for the government. The
initiative features transformed
government-citizen interface at
all levels of administration along
with a shared governance
model.
2. It is a one-stop-shop for over
2
318 G2C and B2C services.
3.Urban MeeSeva centers
operate from 9.00AM to 7.00PM
3 on all working days & Sunday
from 9.00AM to 1.00PM. Centres
are closed on National Holidays.
4.CALL CENTRE
This facility provides the citizens
to register their grievances
pertaining to various
Government departments
through TOLL FREE Number
1100 from BSNL lines &
4
18004254440 from any mobile
.It also provides advices to the
farmers by agriculture scientist.
The call centre works 24 HOURS
basis in a day.

1
 5.Meekosam
A new integrated public
grievance redressal system
under which grievance petitions
received at various levels would
5 be registered, tracked and
redressed on a common
platform linked to the Aadhaar
No of the petitioner to ensure
proper accountability through
website.

DEPARTMENT WISE SERVICES OFFERING THROUGH MEESEVA

NO OF
S.NO DEPARTMENT SERVICES
1 AAROGYASRI 1
2 AGRICULTURE 35
3 APMIP 1
4 CIVIL SUPPLIES 15
5 COLLEGIATE EDUCATION 4
6 CRDA 1

7 DEPARTMENT OF CO-OPERATION 5
DIRECTORATE OF MEDICAL
5
8 EDUCATION
9 DRUGS CONTROL 3
10 EDUCATION 4
11 ELECTION 7
12 ENDOWMENT 7
13 EPDCL 10
14 FACTORY 5
15 FISHERIES 5
16 HEALTH CARE 2
17 INDUSTRIES & COMMERCE 8

18 INTERMEDIATE EDUCATION 4
19 ITC 12
20 LABOUR 6
21 LEGAL METROLOGY 14
22 MINES AND GEOLOGY 12
23 MINORITY WELFARE 6

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 24 MUNICIPAL ADMINISTRATION 17
25 POLICE 4

26 REGISTRATION and STAMPS 17

27 REVENUE 71
28 RTA 4
29 RURAL DEVELOPMENT 4
30 SCHOOL EDUCATION 2

31 SOCIAL WELFARE DEPARTMENT 3

32 SPDCL 11
33 SSLR 4
34 TECHNICAL EDUCATION 4
35 UIDAI 4

36 WOMEN AND CHILD WELFARE 1

ii. Powers and Duties of Officers and Employees

S.No Designation Powers & Duties allotted

Head of the Department
• All the powers & Decision
1 Director
making authority of the
department.
• All Service matters relating to
staff of EDS.
• Process of sanction orders to
Technology partners.
• Process of sanction orders for
purchases
• Inward and Outward section
which includes receipt of letters
from various departments/
private agencies/Government.
2 Asst. Secretary • All legal matters in coordination
with the officers concerned.
• Sanction of loans and advances
to staff of Head Office.
• Maintenance of office vehicles/All
kinds of Phones
• Review and consolidation of
periodic inspection reports
submitted by the officers.
• Any other work entrusted by the
Director

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 • Maintenance of Accounting
matters relating to Government
and MeeSeva Funds.
• Payments to
departments/Agencies and
Service providers
• Budgetary provisions / AC / DC
Dy. Director Bills.
3 (Finance & DDO) • Staff Pay bills / Arrear Bills /
Other Miscellaneous Bills.
• Auditing of MeeSeva Centers.
• Department reconciliations.
• A.G. Audit /MeeSeva Head Office
Audit.
• Any other work entrusted by the
Director.
• All matters pertains to Rural
eSeva i.e. Rajiv I.V. centers,
RSDPs, and CSCS.
• All technical matters relating to
urban/Rural e-Seva/MeeSeva
centers.
• maintenance , AMC of hardware,
Generator, UPS,SDC,APSWAN
etc
Dy. Director • Exploring new B2C services for
4 (Technical) Urban e-Seva/MeeSeva. All
issues related to Call
Centre/Meekosam.
• Facilitating of MeeSeva/central
portal services.
• MeeSeva Stationery/ Pattadar
passbook
• Aadhaar/UIDAI/Election services
• Any other work entrusted by the
Director, ESD (MeeSeva),

iii. Procedure Followed in Decision making Process, including

channels of supervision and accountability

Officers- Designation of
S. Decision- final decision-
Activity Description making making
No
process authority
Goal-setting & a)Expansion of new Director,
1 service DD(Tech)
Planning b)Center side operations
ESD(MeeSeva)
a)Requisition for plan &
Non-plan resources Director,
2 Budgeting b) Utilization of eSeva DD(Fin)
ESD(MeeSeva)
transaction charges
Formulation of
programmes, Introduction of new dept Director,
3 services DD (Tech)
ESD(MeeSeva)
schemes and projects
Maintenance of a) Maintains of Urban AS(Admn) Director,
4 Urban/Rural MeeSeva centers i.e., DD(Fin) ESD(MeeSeva)

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 MeeSeva centre deployment of operators, DD(Tech)
cash collection, etc would or APTS
be done through
CSPS(Contract Service
Provider). The Service
Providers will be
identified through open
tender process. The work
will be allotted on
BOOT/DOMT system.
b)The Franchisee in rural
area will be maintained
by SCA(Survey centre
agency) and these SCA’s
will be selected through
tender process.
Utilization of financial
resources under
budget schemes and
Director,
5 Release of funds eSeva revenues for DD(Fin)
ESD(MeeSeva)
budgetary
implementation
monitoring etc.,
Citizen grievances Director,
6 Citizen issues AS
redressal ESD(MeeSeva)
There is administrative, AS(Admn)
Monitoring & Technical and Financial DD (Tech) Director,
7 evaluation issues. & ESD(MeeSeva)
DD(Fin)

iv. NORMS SET FOR THE DISCHARGE OF FUNCTIONS

The ESD shall provide the services through its MeeSeva centers within the
time standards mentioned there is:

v. The Rules, Regulations, Instructions, Manuals and Records held by

it or under its control or used by its employees for Discharging its
Functions:

1. Andhra Pradesh Information Technology (Electronic Service

Delivery) Rules 2011 (G.O.Ms.No.10, ITE&C Dept, dated:
18-10-2011)
2. G.O.Ms.No.9, IT&C Dept, dated: 27-02-2004
3. G.O.Ms.No.45,ITE&C (Infra) Dept, dated: 09-10-2012
4. G.O.Ms.No.4, IT&C (Infra) Dept, dated:01-03-2012
5. Memo. No.13/PDEVGOV/2013, ITE&C Dept, dated:01-01-
2014
6. G.o.Ms.No.3,IT&C (Infra)Dept, dated:20-02-2012
7. G.O.Ms.NO.239, IT&C dept, dated: 16-03-2004
8. G.O.Ms.No.14,IT&C Dept, dated:03-05-2012
9. G.O.Ms.No.29,IT&C Dept, dated:25-07-2012
10.G.O.Ms.No.2,IT&C Dept, dated:03-01-2013
11.G.O.Ms.No.1,IT&C Dept, dated:01-01-2014
12.G.O.Ms.No.5,IT&C Dept, dated:19-02-2014

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vi. A statement of the Categories of Documents that are held by under
its Control

Category of Title of the Designation and

Sl. document Document address of the
No. custodian (held
by/under the control of
whom)
1 Agreements with Contracts/MOU AS, DD(Fin), DD(Tech)
the Technology
Partners and
Manpower Agencies
2 Agreements with Contracts/MOU
the departments for AS, DD(Fin)& DD(Tech)
providing
service
eSeva Manual Informative
3 Manual AS, DD(Fin)& DD(Tech)
4 Budget Finance DD(Fin), DDO

vii. The particulars of any arrangements that exist for consultation

with or representation by the members of public in relation to
the formulation of its policy or implementation thereof

Since this office is an independent HOD working under the administrative

control of ITE&C Dept. Government of Andhra Pradesh.

viii. A statement of the boards, councils, committees and other

bodies consisting of two or more persons constituted as its
part or for the purpose of its advice, and as to whether
meetings of those boards, councils, committees and other
bodies are open to the public, or the minutes of such meetings
are accessible for public

There are no such boards, councils, committees and other bodies. Hence
conduct of meetings and minutes thereon does not arise.

ix. A directory of its officers and employees

Name of the Designation Office Tel : email

S. Office/admin Residence Tel:
No istrative unit Fax
Director, ESD 040-23354717, dir_eseva@
(MeeSeva), AP 040- 23358646 ap.gov.in
Banjara Hills,
1 Ground Floor Director Fax:04023354716
Road No. 7,
Hyderabad-34

6
 Director, ESD 040- 23354717, dydir_admi
(MeeSeva), AP 040- 23358646 n_eseva@a
Banjara Hills, p.gov.in
2 Ground Floor Asst. Secretary Fax:04023354716
Road No. 7,
Hyderabad-34
Director, ESD 040 23354717, dydir_fin_e
(MeeSeva), AP 040- 23358646 [email protected]
Deputy
Ground Floor Fax:04023354716 ov.in
3 Banjara Hills, Director
Road No. 7, (Finance)
Hyderabad-34
Director, ESD 040 23354717, dydir_rural
(MeeSeva), AP 040- 23358646 _eseva@ap
Ground Floor Deputy Director Fax:04023354716 .gov.in
4 Banjara Hills, (Technical)
Road No. 7,
Hyderabad-34
Director, ESD 040 23354717, Supdt1_ese
(MeeSeva), AP 040- 23358646 [email protected].
Ground Floor Supdt. (Admn Fax:04023354716 in
5 Banjara Hills, & Finance)
Road No. 7,
Hyderabad-34
Director, ESD
(MeeSeva), AP
Ground Floor Supdt.
6 Banjara Hills, (Vacant-2)
Road No. 7,
Hyderabad-34
Director, ESD
(MeeSeva), AP
Ground Floor Senior Assts.
7 Banjara Hills, (Vacant-2)
Road No. 7,
Hyderabad-34
Director, ESD 040 23354717, kante1012g
(MeeSeva), AP 040- 23358646
Ground Floor Computer Fax:04023354716
8 Banjara Hills, mail.com
Operator
Road No. 7,
Hyderabad-34
Director, ESD
(MeeSeva), AP
Computer
Ground Floor
9 Banjara Hills, operator
Road No. 7, (Vacant-1)
Hyderabad-34
Director, ESD
(MeeSeva), AP
Ground Floor PA to Director
10 Banjara Hills, (Vacant-1)
Road No. 7,
Hyderabad-34

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District Units:

S. District Designa Contact Mail id Office

NO tion numbers Address of
the AO.
Ananthpur AO 8008104609 ao_eseva eSeva Center,
MeeSeva _antp@a Old Town,
1 p.gov.in Near Kasturba
Girl School,
Anantapur.
Chittoor AO 8008104610 ao_eseva Data Center,
MeeSeva _cttr@ap Municipal
.gov.in Officer
2 premises,
Tirupathi - 517
501
Kadapa AO 8008104611 ao_eseva Administrative
MeeSeva _kdp@ap Officer,
.gov.in eSeva,
3 Collectorate
Premises,
Kadapa -516
001.
East AO 8008104612 ao_eseva District Data
Godavari MeeSeva _egd@ap Center,
.gov.in eSeva, MPL
4 Office
Compound,
Rajahmundry.
Guntur AO 8008104613 ao_eseva District eSeva
MeeSeva _gntr@a center,
5 Naaz Center,
p.gov.in
Guntur.
Krishna AO 8008104616 ao_eseva Administrative
MeeSeva _krn@ap Officer,
6 .gov.in eSeva, IGMS,
Vijayawada
-10
Kurnool AO 8008104617 ao_eseva A.O., eSeva,
MeeSeva _krnl@ap C/o eSeva
.gov.in Center,
M.S.Nagar,
7 Near
Rythu Bazar,
Kurnool -
518 002.
Nellore AO 8008104621 ao_eseva O/o Project
MeeSeva _nlr@ap. Director, Dist
gov.in Water
8 Management
Agency,
Subedarpet,
Nellore-524

8
 001.

Prakasam AO 8008104623 ao_eseva A.O.,

MeeSeva _pkm@a Administrative
p.gov.in Office, eSeva,
9 Santhapet,
Ongole -
523002
Prakasam Dist.
Srikakulam AO 8008104624 ao_eseva Collectorate
MeeSeva _sklm@a Office,
10 Srikakulam-
p.gov.in
532001
Visakhapatna AO 8008104625 ao_eseva Superindent,
m MeeSeva _vspm@ D-Section,
11 ap.gov.in Collector's
Office,
Visakhapatnam
Vizianagaram AO 8008104626 ao_eseva K.V.Ramanam
MeeSeva _vznm@ urthy,
ap.gov.in Superindenten
d, D-
12 Section,
Collector
Officer,
Vizianagaram.
West AO 8008104628 Ao_esev Eseva Data
13 Godavari MeeSeva a_wgd@ Center, West
ap.gov.in Godavari.

X. The monthly remuneration received by each of its officers and

employees, including the system of compensation as provided in its
regulations.

a) Payments of salaries from Government Treasury

S Gross
. salary for
Name Office in which
N Designation the month
Sri/Smt working
o of October
2015
1 B.Sundar, IFS Director ESD(MeeSeva) 1,21,362/-
2 D.Ramachandra Asst.
Reddy Secretary ESD(MeeSeva) 88,526/-

3 C. Vasudeva Reddy Deputy

ESD(MeeSeva) 86,359/-
Director
4 M. Bhanumurthy Supdt. ESD(MeeSeva) 98,880/-
5 K. Jayaraju Computer
ESD(MeeSeva) 60,022/-
Operator

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 b) Payments of salaries from MeeSeva funds to deputated employees
and Consultants

S Gross
Office in
. Name salary for
Designation which
N Sri/Smt the month
working
o Rs.
1 V.Muthu Deputy
Ramaswamy Director ESD(MeeSeva) 1,44,787.00
(on deputation from (Tech)
APTS)
2 Y.Koteswara Rao Consultant ESD(MeeSeva) 58,950.00

c) Payments of salaries to Outsourcing Employees from

MeeSeva funds

Sl.No Name of the Out sourcing Agency Gross salary for the
month of October
2015
Rs.
1 M/s. Jyothi Computers Services 5,42,825.00

xi. Budget Allocated to each office agency, indicating the particulars of all
plans, proposed expenditures and reports on disbursement made

Budget estimates 2015-16

Major Head: 3451-Secretariat, Economic Services

Minor Head: 092 Other offices
Sub Head : 12 Director, ESD

BUDGET RELEASED AND EXPENDITURE DETAILS AS ON 01-11-2015

Budget
Amount
allotted
Sl. Released
Head of Account for the Expenditure Balance
No for 1st &
year
2nd Qtr.
2015-16
Non-Plan
3451-00-092-00-12-
110-111 - Traveling 15000 7500 0 7500
01 Allowance

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 3451-00-092-00-12-
130-131 - Service 145000 72500 16001 56499
Postage, Telegram &
02 Telephone charges
3451-00-092-00-12-
130-132 - Other 290000 145000 141506 3494
03 office expenses
3451-00-092-00-12-
130-133 - Water & 141000 70500 67637 2863
04 Electricity charges
3451-00-092-00-12-
130-134 - Hiring of 300000 150000 125000 25000
05 Private vehicles
Total:1 891000 445500 350144 95356
Plan
3451-00-092-11-12-
130-131 - Service 2000000 1000000 610471 389529
Postage, telegram &
06 Telephone charges
3451-00-092-11-12-
270-271 - Minor 1000000 500000 0 500000
07 Repairs
3451-00-092-11-12-
280-284 - Other 35000000 17500000 17040581 459419
08 Payments
3451-00-092-11-12-
2000000 1000000 171056 828944
09 520-521-Purchases
Total:2 40000000 20000000 17822108 2177892
ITE&C Department
3451-00-789-11-09-
280-284- Other 10000000 5000000 2500000 2500000
10 Payment (SCSP)
3451-00-796-11-09-
280-284- Other 1000000 500000 250000 250000
11 Payment (TSP)
3451-00-800-11-09-
280-284- Other 25000000 12500000 6012216 6487784
12 Payment (General)
Total:3 36000000 18000000 8762216 9237784
G.Total: (1+2+3) 76891000 38445500 26934468 11511032

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xii. The manner of execution of subsidy programmes including the amount
allocated and the details of beneficiaries of such programmes.

No subsidy programmes connection with any benefit is entrusted to the

department.

xiii. Particulars of recipients of concessions, permits or authorizations

granted by it

Nil

xiv. Details in respect of the information, available to or held by it, reduced

in an electronic form

Websites:

1. http://www.ap.meeseva.gov.in
2. http://www.eseva.ap.gov.in
3. http://www.esevaonline.ap.gov.in
4. http://www.meekosam.ap.gov.in

xv. The particulars of facilities available to citizens for obtaining

information, including working hours of library or reading room, if
maintained for public use .

S. Facility Description Details of

No Information
made
available
1 Information Parishkaram Call Centre 1100 Toll Free
Counter for BSNL and
18004254440
for mobile
users
2 Notice In all eSeva Centers The name of
Board the Services
provided by
MeeSeva
3 Websites 1.http://www.ap.meeseva.gov.in Information
regarding
2.http://www.esevaonline.ap.gov.in citizen
services
3.http://www.meekosam.ap.gov.in

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xvi. The names, designation and the particulars of the public information
officers

Contact information about the Public Information Officer and Assistant Public
Information Officer designated for this office and Appellate Authority for the public
authority as follows

1. Name of the PIO : D. Ramachandra Reddy, Asst. Secretary

Public Information Officer, O/o. Director,
ESD (MeeSeva),AP, Ground Floor,
Road No. 7, Banjara Hills, Hyderabad-34

2. Name Of the APIO : M. Bhanumurthy, Supdt. &

Asst. Public Information Officer, O/o. Director
ESD (MeeSeva),AP, Ground Floor,
Road No. 7, Banjara Hills, Hyderabad-34

3. Name Of the Appellate : Sri. B. Sundar, IFS

Authority Director& Appellate Authority
O/o. Director, ESD (MeeSeva),AP,
Ground Floor,
Road No.7 Banjara Hills,
Hyderabad- 34

xvii. Such other information as may be prescribed and thereafter update

these publications every year

The information in respect of the item (xiv) will be made available for the
period from 1-10-2005 onwards.

Sd/--------
Director & Appellate Authority

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