CBSE DEPARTMENT OF SKILL EDUCATION

INFORMATION TECHNOLOGY (SUBJECT CODE 402)

INFORMATION TECHNOLOGY (SUBJECT CODE
402) Sample Question Paper for Class X (Session 2020-2021)
Half Yearly Question Paper for Class IX (Session 2020-2021)Max.
Time: 2 Hours Max. Marks: 50 General Instructions:

1. Please read the instructions carefully.

2. This Question Paper consists of 21 questions in two sections: Section A & Section B. 3. Section

A has Objective type questions whereas Section B contains Subjective type questions.

4. Out of the given (05 + 16 =) 21 questions, you have to answer (5 + 10 =) 15 questions in the allotted
(maximum) time of 2 hours.

5. All questions of a particular part/section must be attempted in the correct order.

6. SECTION A - OBJECTIVE TYPE QUESTIONS (30 QUESTIONS; 24 MARKS):

i. Each question carries 1 mark.

ii. There is no negative marking.

7. SECTION B – SUBJECTIVE TYPE QUESTIONS (16 QUESTIONS; 26 MARKS):

i. This section has 16 questions in three parts viz. Part A, Part B & Part C.
ii. A candidate has to do 10 questions (3 questions from Part A, 4 questions from Part B and 3
questions from Part C).
iii. Part A has 05 questions on Employability Skills. Do any 03 questions. Answer these questions in 20
– 30 words each. Each question carries 2 marks. (2 x 3 = 6 Marks)
iv. Part B has 06 subject specific questions. Do any 04 questions. Answer these questions in 20 – 30
words each. Each question carries 2 marks. (2 x 4 = 8 Marks)
v. Part C has 05 subject specific questions. Do any 03 questions. Answer these questions in 50-80
words each. Each question carries 4 marks. (4 x 3 = 12 Marks)

SECTION A: OBJECTIVE TYPE QUESTIONS

Q. 1 Answer any 4 of the given 6 questions (1 x 4 = 4 marks)

i. Suman lives at a hostel in Dehradun. She calls his mother who lives in Mumbai, to get her 1
approval for robotics class which is going to start in her school next week onwards. However
due to disruption in the phone line, her mother could not understand and reply to her. She got
very upset. Which other medium can she use to get immediate approval of her mother? a) E-
 mail b) Letter c) Message through Friend d) Fax
[

ii. __________ is the study of sounds that we make when we speak. Phonetics 1

iii. 1
There are two type of questions open ended and ____________. Close ended

iv. Which of the following is a valid file extension for Notepad file? 1
a) .jpg b) .doc c) .text d) .txt

v Grooming is a term associated with ___________. Self-management/Personality 1

Development/Personal Hygiene

vi Recycling is reusing some components of the waste that may have some 1
economic value.

Q. 2 Answer any 5 of the given 6 questions (1 x 5 = 5 marks)

i. [
Orange letters denote wrong inputs within the acceptable time frame. 1

ii. The typing speed is measured in WPM 1

iii. The numeric keypad has 5 columns and 4 rows. 1

iv. Symbol option is available under group in the Insert Tab in word document. 1
a) Illustrations b) Symbols c) media d) text

v A PC/COMPUTER/ETC. is used to work at home, to do household accounts, play games, surf 1

the web, e-mail, create music, and pursue a range of other hobbies.

vi BPO/BPM services mean performing business operations through an outside service provider 1

Q. 3 Answer any 5 of the given 6 questions (1 x 5 = 5 marks)

i. The Print Preview/View option is used to see how the document will look like when it will 1
be printed.
[

ii. What is the option to print the document so that the height of the page is less than its 1
width? Orientation/Landscape

iii. Saving an existing document with some other name using the option Save as. 1

iv. A LMS is being used by many countries to manage school systems. 1

v GIC organizations cater to the needs of their parent company only and do not serve 1
external clients.

vi A _______________can also be a quick way to take a list of people’s mailing addresses and 1
generate labels or envelopes with the address for a different person on each label or
envelope. a) mail merge b) mailing merge c) merge mail d) label
 Q.4 Answer any 5 of the given 6 questions (1 x 5 = 5 marks)

i. A keyboard generally has more than 100 keys 1

ii. Touch typing typically involves placing the Eight fingers in a horizontal row along the middle of 1
the keyboard

iii. An average professional typist types usually in speeds of 50-80 wpm 1

iv. Reversing an action is called Undo. 1

v Auto Spellcheck/Auto correct checks each word as it is typed and displays a wavy red line 1
under any unrecognised
words.

vi Ctrl+F12 key is used to insert a table in a document. 1

Q.5 Answer any 5 of the given 6 questions (1 x 5 = 5 marks)

i. [
IT means creating, managing, storing, and exchanging information. 1

ii. ITeS is also called web enabled services or remote services that cover the entire operations 1
that exploit Information Technology for improving the efficiency of an organization.

iii. Alphabets ASDF are home keys for the left hand and;(semi-colon) LKJ for the right hand. 1

iv. The lesson control panel can be used forenable/disable sounds, adjust the volume. 1

v To setup a page, select and click on the Format → Page setup option. 1

vi A mouse primarily comprises of Three parts 1

SECTION B: SUBJECTIVE TYPE QUESTIONS

PART A: SHORT ANSWER TYPE QUESTIONS ON EMPLOYABILITY SKILLS
Answer any 3 of the given 5 questions (2 x 3 = 6 marks)
Q.6 Explain any two of 7Cs of Communication. 2

Q.7 Write the purpose of the I/O devices. 2

 Input devices - An input device is used to enter information into the computer. A keyboard is
an input device used to enter letters, numbers and control functions. Microphone is an input
device that is connected to the computer to record sound. A web camera is a device used to
record videos.
Output devices bring information from the computer to the user. If you want to calculate the
percentage marks, you input all your marks using a keyboard, the computer calculates using
the formula and you see the results on a monitor screen.
printer is an output device which gives us the hard copy of the information processed by the
computer. If you want to hear the song you have recorded, you can use speakers to play
them. Just like input devices, output devices can also be either separate or built-into the
computer.

Q.8 What are the key differences between product- and service-based businesses? 2

Q.9 What is Soil Erosion? 2

Soil erosion is the displacement of the upper layer of soil; it is a form of soil degradation. This
natural process is caused by the dynamic activity of erosive agents, that is, water, ice, snow,
air, plants, animals, and humans.

Q.10 What is the meaning of sustainable development? 2

Sustainability is the development that satisfies the needs of the present without compromising
the capacity of future generations, guaranteeing the balance between economic growth, care
for the environment and social well-being. Sustainable development is a concept that appeared
for the first time in 1987 with the publication of the Brundtland Report, warning of the negative
environmental consequences of economic growth and globalisation.

PART B: SHORT ANSWER TYPE SUBJECT SPECIFIC QUESTIONS

Answer any 4 of the given 6 questions (2 x 4 = 8 marks)
Q.11 Information Technology (IT) means creating, managing, storing and exchanging information. IT
includes all types of technology used to deal with information, such as computer hardware and
software technology used for creating, storing, and transferring information. Computer takes
data as input, processes it and produces the results as output.
 Information Technology that enables the business by improving the quality of service is
information Technology enabled Services (ITeS). ITeS is also called web-enabled services or
remote services that cover the entire operations which exploit Information Technology for
improving the efficiency of an organisation. These services provide a wide range of career
options that include opportunities in all offices like call centres, payrolls, logistics management,
revenue claims processing, medical billing, coding, medical transcription, legal databases, back
office operations, content development, GIS (geographical information system), web services
and Human Resource (HR) services, etc.

Q.12 2

List the various uses of IT in a Library.

Q.13 Explain the role of typing ergonomics. 2

Typing ergonomics provides the logistic support for efficient and effective typewriting. They
are important to attain and maintain accuracy and speed.
Sitting posture, Position of hands, monitor placement, Mouse and keyboard placement, Chair
and table placement, Placement of matter to be typed

Q.14 Differentiate between Home Keys and Guide Keys. 2

Q.15 Which two documents are essential for mail merge? 2

The main document is merged with the mailing address, hence the name mail merge.

Q.16 Explain the concept of Word Processing. 2

Word processing is the use of computer software to enter, edit, format, store, retrieve and print
the document. The document can be a letter, notice, report, business correspondence, etc. The
term word processing was invented by IBM in the late 1960s. By 1971 it was recognised by the
New York Times as a "buzz word".

PART C: DESCRIPTIVE/ LONG ANSWER TYPE SUBJECT SPECIFIC QUESTIONS

Answer any 3 of the given 5 questions (4 x 3 = 12 marks)
Q.17 Which are the different areas of healthcare where IT is used? And how? 4

Q.18 List the various uses of IT in a banking system. 4

Q.19 What do you understand by Find and replace command? Explain Briefly. 4

Q.20 List the various components of LibreOffice suite. Explain each component in one line. 4

Several word processing software are available to prepare the report. But we will prefer to
use LibreOffice Writer, because it is free and an open-source software (FOSS) with rich
features of word processing. Some word processors are also available freely on the web.

Starting LibreOffice Calc When installing the operating system Linux (Ubuntu), the LibreOffice
gets installed by default along with the icons for each component of LibreOffice (Writer, Calc,
Impress, etc.). These icons are then placed on the launcher. In Windows, you need to download
LibreOffice from its official website and install it on your computer.

Impress is one of the important components of LibreOffice suite from The Document
Foundation. It is free, open source and widely used by large community to create presentation.

Q.21 Discuss the various types of keys available on a computer keyboard. 4