A) Entering and Exiting Service Rep.

Mode
=========================================
Certain diagnostic routines and reports are available locally (on the UI) through
Service Rep.
Mode.
Entering
--------
To enter the Service Rep. Mode:
1. Press and hold the 0 key for 5 seconds, then while still holding down the 0 key,
press the
Start button.
The CE - Type Passcode screen will appear.
2. Enter 6789 and press Confirm.
3. The top right tab area of the UI display will change to orange and the text will
change from
Guest to Service Rep. to indicate that the mode has changed.
NOTE: If a system failure has occurred when the machine is turned ON but it has not
been repaired, the diagnostic procedures described in this section may not operate
correctly.
Functions enabled in Service Rep. Mode
Functions available in Service Rep. Mode can be divided into two groups;
Diagnostics and
Reports
• UI Diagnostics: Several diagnostic routines are available (see Accessing UI
Diagnostics).
• Printable Reports: Several machine history reports can be printed in Service Rep.
Mode,
one for example is the HFSI Report. These reports are in addition to the reports
normally
available in System Admin mode (see Printing CSE Reports).
Exiting
-------
There are two ways to exit from Service Rep. Mode:
• Switch the power Off then On (If actions performed in Service Rep. Mode cause the
machine to restart upon exiting, the machine will come back up in normal user
mode).
• Close any open diagnostic menus and Exit diagnostics. Press the Services button.
Press and hold the 0 key then press the Start button.

B) Accessing UI Diagnostics
===========================
Procedure
1. Enter the Service Rep. Mode (Entering and Exiting Service Rep. Mode).
2. Press the Machine Status button on the control panel.
3. Select the Tools tab on the UI screen.
4. System Settings and Common Service Settings will be highlighted.
5. In the Features column, scroll to and select Maintenance / Diagnostics.
Maintenance/Diagnostics Menus
-----------------------------
The following selections will appear (on 1st page):
• Quick Setup Home
– IP Address Settings
– Security Settings
– E-mail Settings
– LPAD Settings
• Software Options
• NVM Read/Write
• Initialize Hard Disk
• Print Test Patterns
• Delete All Data
• Initialize NVM
– IOT
– Output (Finisher)
– IISS (IIT/IPS)
– IISS - Extension
– Input Device
– Sys - SYSTEM
– Sys - USER
• The following selections will appear (on 2nd page):
IO Check - this selection opens the following menu:
– Component Control
– Analog Monitor
• Sub System - this selection opens the following menu:
– ADF Independent Operation
– Hard Disk Failure Prediction Test
• Adjustments / Others - this selection opens the following menu:
– Machine ID/Billing Data
– HFSI Counter
– Finishers - Adjust Hole Punch Position and Booklet Crease/Staple Position (LX
Finisher
only - see ADJ 12.1 and ADJ 12.2)
• Registration - this selection opens the following menu:
– Tray 5 Guide Adjustment
– System Registration Adjustment
• Faults - this selection opens the following menu:
– Jam Counter
– Failure Counter
– Shutdown History
• Restore NVM Values
• MAX Setup - this selection opens the following menu:
– Adjust Toner Density (ADJ 9.4)
Measure Sensor State
Adjust Toner Density
– IIT Calibration- this selection opens the following menu:
White Reference Adjustment
CCD Calibration
Optical Axis Correction (ADJ 6.1)
• The following selections will appear (on 3rd page):
– USB Key
– Power On Self Test
Off
On
– Delete All Certificates / Initialize Settings

C) Initialize Hard Disk

=======================
Purpose
-------
This routine initializes Partition A of the HDD. Partition A contains the following
data: added
fonts, forms for ART EX, ART IV (optional), PC-PR201H, ESC/P, and HP-GL/2
(optional), ART
IV User Defined Data, and SMB folder.
Initialization Procedure
------------------------
1. Enter UI Diagnostic mode (Accessing UI Diagnostics).
2. Press the Machine Status button on the Control Panel.
3. Select the Tools tab on the UI screen.
4. System Settings and Common Service Settings will be selected and displayed.
1. In the Features column, scroll to and select Maintenance / Diagnostics, then
select Initialize
Hard Disk.
2. Select Partition A then select Start.
3. A confirmation message appears. Select Yes.
4. A message stating “Partition A has been initialized” will appear. Select
Confirm.
5. Select Close.
6. Select Exit (Keep Log).
7. Select Yes or No, as appropriate, to the confirmation message.
The machine will reboot into user (Guest) mode.
This completes the initialization of Partition A.