Dell EMC PowerEdge R740

Installation and Service Manual

Regulatory Model: E38S Series

Regulatory Type: E38S001
March 2022
Rev. A22
Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2017 - 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
 Contents

Chapter 1: PowerEdge R740 system overview................................................................................7

Supported configurations.................................................................................................................................................. 7
Front view of the system.................................................................................................................................................. 9
Left control panel view................................................................................................................................................11
Right control panel view............................................................................................................................................. 14
Back view of the system.................................................................................................................................................. 15
NIC indicator codes..................................................................................................................................................... 16
Power supply unit indicator codes........................................................................................................................... 16
Drive indicator codes........................................................................................................................................................ 19
LCD panel.............................................................................................................................................................................19
Viewing Home screen.................................................................................................................................................20
Setup menu...................................................................................................................................................................20
View menu......................................................................................................................................................................21
Locating the Service Tag of your system.................................................................................................................... 21
System information label................................................................................................................................................. 22

Chapter 2: Documentation resources...........................................................................................25

Chapter 3: Initial system setup and configuration........................................................................27

Setting up your system.................................................................................................................................................... 27
iDRAC configuration......................................................................................................................................................... 27
Options to set up iDRAC IP address....................................................................................................................... 27
Log in to iDRAC............................................................................................................................................................28
Options to install the operating system....................................................................................................................... 28
Methods to download firmware and drivers......................................................................................................... 28
Downloading drivers and firmware..........................................................................................................................29

Chapter 4: Installing and removing system components.............................................................. 30

Safety instructions............................................................................................................................................................30
Before working inside your system................................................................................................................................31
After working inside your system...................................................................................................................................31
Recommended tools..........................................................................................................................................................31
Optional front bezel.......................................................................................................................................................... 32
Front bezel details....................................................................................................................................................... 32
Removing the front bezel.......................................................................................................................................... 32
Installing the front bezel............................................................................................................................................ 33
System cover......................................................................................................................................................................33
Removing the system cover..................................................................................................................................... 33
Installing the system cover....................................................................................................................................... 34
Backplane cover................................................................................................................................................................ 35
Removing the backplane cover................................................................................................................................35
Installing the backplane cover.................................................................................................................................. 36
Inside the system...............................................................................................................................................................37
Air shroud............................................................................................................................................................................ 40

Contents 3
 Removing the air shroud............................................................................................................................................40
Installing the air shroud..............................................................................................................................................40
Cooling fan assembly.........................................................................................................................................................41
Removing the cooling fan assembly........................................................................................................................ 41
Installing the cooling fan assembly..........................................................................................................................42
Cooling fans........................................................................................................................................................................ 43
Cooling fan details....................................................................................................................................................... 43
Removing a cooling fan.............................................................................................................................................. 44
Installing a cooling fan................................................................................................................................................ 44
Intrusion switch................................................................................................................................................................. 45
Removing an intrusion switch.................................................................................................................................. 45
Installing an intrusion switch.....................................................................................................................................46
NVDIMM-N battery.......................................................................................................................................................... 47
NVDIMM-N battery details....................................................................................................................................... 47
Removing the NVDIMM-N battery from the air shroud.....................................................................................47
Installing NVDIMM-N battery into air shroud....................................................................................................... 48
Removing NVDIMM-N battery from mid drive tray............................................................................................ 48
Installing NVDIMM-N battery into mid drive tray................................................................................................49
Removing NVDIMM-N battery from the bracket................................................................................................50
Installing NVDIMM-N battery into the bracket.....................................................................................................51
Drives................................................................................................................................................................................... 52
Drive guidelines............................................................................................................................................................ 52
Removing a drive blank.............................................................................................................................................. 52
Installing a drive blank................................................................................................................................................ 53
Removing a drive carrier............................................................................................................................................53
Installing a drive carrier..............................................................................................................................................54
Removing a 2.5 inch drive from the 3.5 inch drive adapter............................................................................. 55
Installing a 2.5 inch drive into the 3.5 inch drive adapter................................................................................. 56
Removing a 3.5 inch adapter from a 3.5 inch drive carrier............................................................................... 57
Installing a 3.5 inch adapter into a 3.5 inch drive carrier...................................................................................58
Removing the drive from the drive carrier............................................................................................................59
Installing a drive into the drive carrier....................................................................................................................60
System memory..................................................................................................................................................................61
System memory guidelines........................................................................................................................................ 61
General memory module installation guidelines....................................................................................................62
NVDIMM-N memory module installation guidelines ...........................................................................................63
PMem installation guidelines ................................................................................................................................... 66
Mode-specific guidelines........................................................................................................................................... 68
Removing a memory module......................................................................................................................................71
Installing a memory module....................................................................................................................................... 72
Processors and heat sinks...............................................................................................................................................72
Removing a processor and heat sink module........................................................................................................72
Removing the processor from the processor and heat sink module...............................................................73
Installing the processor into a processor and heat sink module.......................................................................74
Installing a processor and heat sink module.......................................................................................................... 77
Expansion cards and expansion card risers.................................................................................................................78
Expansion card installation guidelines.....................................................................................................................78
Opening and closing the PCIe card holder latch..................................................................................................84
Removing expansion card from the expansion card riser..................................................................................85
Installing expansion card into the expansion card riser......................................................................................88

4 Contents
 Removing riser 2 and 3 blank................................................................................................................................... 90
Installing riser 2 and 3 blank...................................................................................................................................... 91
Removing riser 3 blank............................................................................................................................................... 92
Installing riser 3 blank................................................................................................................................................. 93
Removing expansion card riser 1..............................................................................................................................94
Installing expansion card riser 1................................................................................................................................95
Removing expansion card riser 2.............................................................................................................................96
Installing expansion card riser 2............................................................................................................................... 97
Removing expansion card riser 3.............................................................................................................................99
Installing expansion card riser 3...............................................................................................................................99
GPU or ACLR card installation guidelines............................................................................................................ 100
Removing a GPU.........................................................................................................................................................101
Installing a GPU.......................................................................................................................................................... 103
M.2 SSD module.............................................................................................................................................................. 108
Removing the M.2 SSD module............................................................................................................................. 108
Installing the M.2 SSD module................................................................................................................................109
Optional MicroSD or vFlash card..................................................................................................................................110
Removing the MicroSD and vFlash card...............................................................................................................110
Installing the MicroSD and vFlash card..................................................................................................................111
Optional IDSDM or vFlash module................................................................................................................................112
Removing the optional IDSDM or vFlash module................................................................................................112
Installing optional IDSDM or vFlash module......................................................................................................... 113
Network daughter card...................................................................................................................................................114
Removing the network daughter card...................................................................................................................114
Installing the network daughter card.....................................................................................................................115
Integrated storage controller card............................................................................................................................... 116
Removing integrated storage controller card......................................................................................................116
Installing integrated storage controller card........................................................................................................ 117
Backplane........................................................................................................................................................................... 118
Backplane details........................................................................................................................................................ 118
Removing the backplane...........................................................................................................................................119
Installing the backplane ........................................................................................................................................... 120
Cable routing..................................................................................................................................................................... 121
System battery.................................................................................................................................................................125
Replacing the system battery................................................................................................................................. 125
USB 3.0 module............................................................................................................................................................... 126
USB 3.0 module details............................................................................................................................................ 126
Removing USB 3.0 module...................................................................................................................................... 126
Installing USB 3.0 module........................................................................................................................................ 127
Optional internal USB memory key..............................................................................................................................128
Optional internal USB memory key details...........................................................................................................128
Replacing the optional internal USB memory key.............................................................................................. 128
Optional optical drive...................................................................................................................................................... 129
Removing the optional optical drive...................................................................................................................... 129
Installing the optional optical drive........................................................................................................................ 130
Power supply units.......................................................................................................................................................... 130
Power supply unit details......................................................................................................................................... 130
Hot spare feature....................................................................................................................................................... 131
Removing a power supply unit blank......................................................................................................................131
Installing a power supply unit blank....................................................................................................................... 132

Contents 5
 Removing a power supply unit................................................................................................................................132
Installing a power supply unit.................................................................................................................................. 133
Wiring instructions for a DC power supply unit..................................................................................................134
System board.................................................................................................................................................................... 137
Removing system board........................................................................................................................................... 137
Installing system board............................................................................................................................................. 139
Trusted Platform Module................................................................................................................................................141
Upgrading the Trusted Platform Module.............................................................................................................. 141
Initializing TPM for BitLocker users...................................................................................................................... 142
Initializing the TPM 1.2 for TXT users...................................................................................................................142
Initializing the TPM 2.0 for TXT users.................................................................................................................. 143
Control panel.....................................................................................................................................................................143
Control panel details..................................................................................................................................................143
Removing the left control panel............................................................................................................................. 143
Installing the left control panel............................................................................................................................... 144
Removing the right control panel.......................................................................................................................... 145
Installing the right control panel.............................................................................................................................146

Chapter 5: System diagnostics.................................................................................................. 148

Dell Embedded System Diagnostics............................................................................................................................ 148
Running the Embedded System Diagnostics from Boot Manager.................................................................148
Running the Embedded System Diagnostics from the Dell Lifecycle Controller........................................148
System diagnostic controls..................................................................................................................................... 148

Chapter 6: Jumpers and connectors ..........................................................................................150

System board jumpers and connectors......................................................................................................................150
System board jumper settings......................................................................................................................................152
Disabling forgotten password....................................................................................................................................... 152

Chapter 7: Getting help..............................................................................................................153

Contacting Dell EMC...................................................................................................................................................... 153
Documentation feedback...............................................................................................................................................153
Accessing system information by using QRL............................................................................................................153
Quick Resource Locator for PowerEdge R740 and R740xd systems...........................................................154
Receiving automated support with SupportAssist ................................................................................................. 154
Recycling or End-of-Life service information........................................................................................................... 154

6 Contents
 1
PowerEdge R740 system overview
The PowerEdge R740 is a 2U rack server that supports up to:
● Two Intel Xeon Scalable Processors
● 24 DIMM slots
● Two AC or DC power supply units
● 16 SAS, SATA, Nearline SAS hard drives or SSDs. For more information about supported drives, see the www.dell.com/
poweredgemanuals section.
NOTE: All instances of SAS, SATA hard drives, NVMe and SSDs are referred to as drives in this document, unless specified
otherwise.

NOTE: For more information, see the Dell EMC PowerEdge R740 Technical Specifications on the product documentation
page.

Topics:
• Supported configurations
• Front view of the system
• Back view of the system
• Drive indicator codes
• LCD panel
• Locating the Service Tag of your system
• System information label

Supported configurations
The PowerEdge R740 system supports the following configurations:

PowerEdge R740 system overview 7

Figure 1. Supported configurations

8 PowerEdge R740 system overview

Front view of the system
The front view displays the features available on the front of the system.

Figure 2. Front view of 16 x 2.5 inch drive system

Table 1. Features available on the front of 16 x 2.5 inch drive system

Item Ports, panels and Icon Description
slots
1 Left control panel N/A Contains system health and system ID, status LED and optional
iDRAC Quick Sync 2 (wireless).
2 Drive slots N/A Enable you to install drives that are supported on your
system. For more information about drives, see www.dell.com/
poweredgemanuals section.

3 Optical drive (optional) N/A Enables you to retrieve and store data on optical discs such as
compact discs (CD) and digital versatile discs (DVD). For more
information, see www.dell.com/poweredgemanuals section.
4 USB 3.0 port (optional) The USB ports are 9-pin, 3.0-compliant. These ports enable you
to connect USB devices to the system.

5 Right control panel N/A Contains the power button, VGA port, iDRAC Direct micro USB
port, and two USB 2.0 ports.
6 Information tag N/A The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address,
and so on. If you have opted for the secure default access
to iDRAC, the Information tag also contains the iDRAC secure
default password.

Figure 3. Front view of 8 x 2.5-inch drive system

PowerEdge R740 system overview 9

Table 2. Features available on the front of 8 x 2.5-inch drive system
Item Ports, panels and Icon Description
slots
1 Left control panel N/A Contains system health and system ID, status LED and optional
iDRAC Quick Sync 2 (wireless).
2 Drive slots N/A Enable you to install drives that are supported on your
system. For more information about drives, see www.dell.com/
poweredgemanuals section.

3 Optical drive (optional) N/A Enables you to retrieve and store data on optical discs such as
compact discs (CD) and digital versatile discs (DVD). For more
information, see www.dell.com/poweredgemanuals section.
4 USB 3.0 port (optional) The USB ports are 9-pin, 3.0-compliant. These ports enable you
to connect USB devices to the system.

5 Right control panel N/A Contains the power button, VGA port, iDRAC Direct micro USB
port, and two USB 2.0 ports.
6 Information tag N/A The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address,
and so on. If you have opted for the secure default access
to iDRAC, the Information tag also contains the iDRAC secure
default password.

Figure 4. Front view of 8 x 3.5 inch drive system

Table 3. Features available on the front of 8 x 3.5 inch drive system

Item Ports, panels and Icon Description
slots
1 Left control panel N/A Contains system health and system ID, status LED and optional
iDRAC Quick Sync 2 (wireless).
2 Drive slots N/A Enable you to install drives that are supported on your
system. For more information about drives, see www.dell.com/
poweredgemanuals section.

3 USB 3.0 port (optional) The USB ports are 9-pin, 3.0-compliant. These ports enable you
to connect USB devices to the system.

4 Optical drive (optional) N/A Enables you to retrieve and store data on optical discs such as
compact discs (CD) and digital versatile discs (DVD). For more
information, see www.dell.com/poweredgemanuals section.
5 Right control panel N/A Contains the power button, VGA port, iDRAC Direct micro USB
port, and two USB 2.0 ports.

10 PowerEdge R740 system overview

Table 3. Features available on the front of 8 x 3.5 inch drive system (continued)
Item Ports, panels and Icon Description
slots
6 Information tag N/A The Information tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address,
and so on. If you have opted for the secure default access
to iDRAC, the Information tag also contains the iDRAC secure
default password.

NOTE: For more information, see the Dell EMC PowerEdge R740 Technical Specifications on the product documentation
page.

Left control panel view

Figure 5. Left control panel with optional iDRAC Quick Sync 2.0 indicator

Table 4. Left control panel

Item Indicator, button, or Icon Description
connector
1 Status LED indicators N/A Indicate the status of the system. For more information, see the
Status LED indicators section.
2 System health and system Indicates the system health. For more information, see the
ID indicator System health and system ID indicator codes section.
3 iDRAC Quick Sync Indicates if the iDRAC Quick Sync 2 wireless option is activated.
2 wireless indicator The Quick Sync 2 feature allows management of the system
(optional) using mobile devices. This feature aggregates hardware/
firmware inventory and various system level diagnostic/error
information that can be used in troubleshooting the system.
You can access system inventory, Dell Lifecycle Controller
logs or system logs, system health status, and also configure
iDRAC, BIOS, and networking parameters. You can also launch
the virtual Keyboard, Video, and Mouse (KVM) viewer and
virtual Kernel based Virtual Machine (KVM), on a supported
mobile device. For more information, see the Integrated Dell
Remote Access Controller User's Guide at www.dell.com/
poweredgemanuals.

Status LED indicators

NOTE: The indicators display solid amber if any error occurs.

PowerEdge R740 system overview 11

Table 5. Status LED indicators and descriptions
Icon Description Condition Corrective action
Drive The indicator turns solid amber if ● Check the System Event Log to determine if the drive has an
indicator there is a drive error. error.
● Run the appropriate Online Diagnostics test. Restart the system
and run embedded diagnostics (ePSA).
● If the drives are configured in a RAID array, restart the system,
and enter the host adapter configuration utility program.
Temperature The indicator turns solid amber Ensure that none of the following conditions exist:
indicator if the system experiences a ● A cooling fan has been removed or has failed.
thermal error (for example, the ● System cover, air shroud, memory module blank, or back filler
ambient temperature is out of bracket is removed.
range or there is a fan failure).
● Ambient temperature is too high.
● External airflow is obstructed.
If the problem persists, see Getting help.

Electrical The indicator turns solid amber Check the System Event Log or system messages for the specific
indicator if the system experiences an issue. If it is due to a problem with the PSU, check the LED on the
electrical error (for example, PSU. Reseat the PSU.
voltage out of range, or a failed
If the problem persists, see Getting help.
power supply unit (PSU) or
voltage regulator).
Memory The indicator turns solid amber if Check the System Event Log or system messages for the location of
indicator a memory error occurs. the failed memory. Reseat the memory module.
If the problem persists, see Getting help.

PCIe The indicator turns solid amber Restart the system. Update any required drivers for the PCIe card.
indicator if a PCIe card experiences an Reinstall the card.
error.
If the problem persists, see Getting help.
NOTE: For more information about the supported PCIe cards, see
Expansion card installation guidelines.

System health and system ID indicator codes

The system health and system ID indicator is located on the left control panel of your system.

Figure 6. System health and system ID indicators

Table 6. System health and system ID indicator codes

System health and system ID indicator code Condition
Solid blue Indicates that the system is turned on, system is healthy, and
system ID mode is not active. Press the system health and
system ID button to switch to system ID mode.
Blinking blue Indicates that the system ID mode is active. Press the system
health and system ID button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode.
If the problem persists, see the Getting help section.

12 PowerEdge R740 system overview

Table 6. System health and system ID indicator codes (continued)
System health and system ID indicator code Condition
Blinking amber Indicates that the system is experiencing a fault. Check the
System Event Log or the LCD panel, if available on the bezel,
for specific error messages.
For more information about error messages, see the Event and
Error Message Reference Guide for 14th Generation Dell EMC
PowerEdge Servers at www.dell.com/qrl.

iDRAC Quick Sync 2 indicator codes

iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.

Figure 7. iDRAC Quick Sync 2 indicators

Table 7. iDRAC Quick Sync 2 indicators and descriptions

iDRAC Quick Sync 2 indicator Condition Corrective action
code
Off (default state) Indicates that the iDRAC Quick Sync 2 If the LED fails to turn on, reseat the left
feature is turned off. Press the iDRAC control panel flex cable and check. If the problem
Quick Sync 2 button to turn on the persists, see Getting help.
iDRAC Quick Sync 2 feature.
Solid white Indicates that iDRAC Quick Sync 2 is If the LED fails to turn off, restart the system. If
ready to communicate. Press the iDRAC the problem persists, see Getting help.
Quick Sync 2 button to turn off.
Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indefinitely, see
Getting help.

Blinks white slowly Indicates that firmware update is in If the indicator continues to blink indefinitely, see
progress. Getting help.

Blinks white five times rapidly Indicates that the iDRAC Quick Sync 2 Check if iDRAC Quick Sync 2 feature is
and then turns off feature is disabled. configured to be disabled by iDRAC. If the
problem persists, see the Getting help section.
For more information, see Integrated Dell Remote
Access Controller User's Guide at www.dell.com/
poweredgemanuals or Dell OpenManage Server
Administrator User’s Guide at www.dell.com/
openmanagemanuals > OpenManage Server
Administrator.
Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see
mode. Getting help.
Blinking amber Indicates that the iDRAC Quick Sync 2 Restart the system. If the problem persists, see
hardware is not responding properly. Getting help.

PowerEdge R740 system overview 13

Right control panel view

Figure 8. Right control panel view

Table 8. Right control panel features

Item Indicator, button, or Icon Description
connector
1 Power button Indicates if the system is turned on or off. Press the power
button to manually turn on or off the system.
NOTE: Press the power button to gracefully shut down an
ACPI-compliant operating system.

2 USB port (2) The USB ports are 4-pin, 2.0-compliant. These ports enable you
to connect USB devices to the system.
3 iDRAC Direct port The iDRAC Direct port is micro USB 2.0-compliant. This port
enables you to access the iDRAC Direct features. For more
information, see the iDRAC User’s Guide at www.dell.com/
poweredgemanuals.
4 iDRAC Direct LED N/A The iDRAC Direct LED indicator lights up to indicate that the
iDRAC Direct port is connected. For more information, see the
iDRAC Direct LED indicator codes section.
5 VGA port Enables you to connect a display device to the system. For more
information, see the www.dell.com/poweredgemanuals section.

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC
subsystem.
iDRAC Direct LED indicator is located below the iDRAC Direct port on the right control panel.
You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet.
The following table describes iDRAC Direct activity when the iDRAC Direct port is active:

Table 9. iDRAC Direct LED indicator codes

iDRAC Direct LED Condition
indicator code
Solid green for two Indicates that the laptop or tablet is connected.
seconds
Flashing green (on for Indicates that the laptop or tablet connected is recognized.
two seconds and off for
two seconds)

14 PowerEdge R740 system overview

Table 9. iDRAC Direct LED indicator codes (continued)
iDRAC Direct LED Condition
indicator code
Turns off Indicates that the laptop or tablet is unplugged.

Back view of the system

The back view of the system provides access to the features available on the back of the server.

Figure 9. Back view of three riser system

Table 10. Features available on the back view

Item Panels, ports and slots Icon Description
1 Full-height PCIe N/A The PCIe expansion card slot (riser 1) connects up to three full-
expansion card slot (3) height PCIe expansion cards to the system. For more information,
see the Expansion card installation guidelines section.
2 Half-height PCIe N/A The PCIe expansion card slot (riser 2) connects one half-height
expansion card slot PCIe expansion cards to the system. For more information, see
Expansion card installation guidelines section.
3 Rear handle N/A The rear handle can be removed to enable any external cabling of
PCIe cards that are installed in the PCIe expansion card slot 6.

4 Full-height PCIe N/A The PCIe expansion card slot (riser 2) connects up to two full-
expansion card slot (2) height PCIe expansion cards to the system. For more information,
see Expansion card installation guidelines section.
5 Full-height PCIe N/A The PCIe expansion card slot (riser 3) connects up to two full-
expansion card slot (2) height PCIe expansion cards to the system. For more information,
see Expansion card installation guidelines section.
6 Power supply unit (2) N/A PSU2 is the secondary PSU of the system. For more information,
see the Technical specifications section.

7 NIC ports The NIC ports that are integrated on the network daughter card
(NDC) provide network connectivity. For more information about
the supported configurations, see the Technical specifications
section.

8 USB port (2) The USB ports are 9-pin and 3.0-compliant. These ports enable you
to connect USB devices to the system.

9 VGA port Enables you to connect a display device to the system. For more
information, see the Technical specifications section.

PowerEdge R740 system overview 15

Table 10. Features available on the back view (continued)
Item Panels, ports and slots Icon Description
10 Serial port Enables you to connect a serial device to the system. For more
information, see Technical specifications section.
11 iDRAC9 dedicated port Enables you to remotely access iDRAC. For more information,
see the Integrated Dell Remote Access Controller User's Guide at
www.dell.com/poweredgemanuals.
12 System identification The System Identification (ID) button is available on the front and
button back of the systems. Press the button to identify a system in a rack
by turning on the system ID button. You can also use the system ID
button to reset iDRAC and to access BIOS using the step through
mode.

NOTE: For more information, see the Dell EMC PowerEdge R740 Technical Specifications on the product documentation
page.

NIC indicator codes

Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED
indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.

Figure 10. NIC indicator codes

1. link LED indicator
2. activity LED indicator

Table 11. NIC indicator codes

Status Condition
Link and activity indicators are off The NIC is not connected to the network.
Link indicator is green and activity indicator is blinking The NIC is connected to a valid network at its maximum port speed
green and data is being sent or received.
Link indicator is amber and activity indicator is blinking The NIC is connected to a valid network at less than its maximum
green port speed and data is being sent or received.
Link indicator is green and activity indicator is off The NIC is connected to a valid network at its maximum port speed
and data is not being sent or received.
Link indicator is amber and activity indicator is off The NIC is connected to a valid network at less than its maximum
port speed and data is not being sent or received.
Link indicator is blinking green and activity is off NIC identify is enabled through the NIC configuration utility.

Power supply unit indicator codes

AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator.
The DC PSUs have an LED that serves as an indicator.
The indicator shows whether power is present or if a power fault has occurred.

16 PowerEdge R740 system overview

Figure 11. AC PSU status indicator
1. AC PSU status indicator/handle

Table 12. AC PSU status indicator codes

Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When the firmware of the PSU is being updated, the PSU handle blinks green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating
firmware. If firmware update is interrupted, the PSUs do not function.

Blinking green and turns When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off.
off This indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported
voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label;
for example, Extended Power Performance (EPP) label. Mixing PSUs from previous
generations of PowerEdge servers is not supported, even if the PSUs have the same
power rating. This results in a PSU mismatch condition or failure to turn the system
on.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking
indicator. Swapping the PSU to make a matched pair can result in an error condition
and unexpected system shutdown. To change from a high output configuration to a
low output configuration or vice versa, you must turn off the system.
CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of
Titanium PSUs, which support only 240 V. When two identical PSUs receive different
input voltages, they can output different wattages, and trigger a mismatch.

CAUTION: If two PSUs are used, they must be of the same type and have the same
maximum output power.

CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.

PowerEdge R740 system overview 17

Figure 12. DC PSU status indicator
1. DC PSU status indicator

Table 13. DC PSU status indicator codes

Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When hot-plugging a PSU, the PSU indicator blinks green. This indicates that there is a PSU
mismatch with respect to efficiency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of
label; for example, Extended Power Performance (EPP) label. Mixing PSUs from
previous generations of PowerEdge servers is not supported, even if the PSUs
have the same power rating. This results in a PSU mismatch condition or failure to
turn the system on.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the
blinking indicator. Swapping the PSU to make a matched pair can result in an
error condition and unexpected system shutdown. To change from a High Output
configuration to a Low Output configuration or vice versa, you must turn off the
system.

CAUTION: If two PSUs are used, they must be of the same type and have the same
maximum output power.

CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.

18 PowerEdge R740 system overview

Drive indicator codes
Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current
status of the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator
indicates the power condition of the drive.

Figure 13. Drive indicators

1. Drive activity LED indicator
2. Drive status LED indicator
3. Drive
NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.

Table 14. Drive indicator codes

Drive status indicator code Condition
Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for removal.
NOTE: The drive status indicator remains off until all drives are
initialized after the system is turned on. Drives are not ready
for removal during this time.

Flashes green, amber, and then turns off Predicted drive failure.
Flashes amber four times per second Drive failed.
Flashes green slowly Drive rebuilding.
Solid green Drive online.
Flashes green for three seconds, amber for three Rebuild stopped.
seconds, and then turns off after six seconds

LCD panel
The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or
requires attention. The LCD panel can also be used to configure or view the system’s iDRAC IP address. For information
about the event and error messages generated by the system firmware and agents that monitor system components, go to
qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.
The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable.

PowerEdge R740 system overview 19

The statuses and conditions of the LCD panel are outlined here:
● The LCD backlight is white during normal operating conditions.
● When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of
whether the system is turned on or off.
● When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any
button on the LCD to turn it on.
● If the LCD panel stops responding, remove the bezel and reinstall it. If the problem persists, see the PowerEdge T640
Technical Specs at www.dell.com/poweredgemanuals
● The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.

Figure 14. LCD panel features

Table 15. LCD panel features

Item Button or Description
display
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.
During message scrolling:
● Press and hold the right button to increase scrolling speed.
● Release the button to stop.
NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity,
the display starts scrolling.

4 LCD display Displays system information, status, and error messages or iDRAC IP address.

Viewing Home screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system
operation when there are no status messages or errors. When the system turns off and there are no errors, LCD enters the
standby mode after five minutes of inactivity. Press any button on the LCD to turn it on.

Steps
1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2. To navigate to the Home screen from another menu, complete the following steps:

a. Press and hold the navigation button till the up arrow is displayed.

b. Navigate to the Home icon using the up arrow .

c. Select the Home icon.
d. On the Home screen, press the Select button to enter the main menu.

Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.

20 PowerEdge R740 system overview

Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields
are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain
addresses. Two separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This
enables you to match an LCD message with an SEL entry.
Select Simple to view LCD error messages in a simplified user-friendly description.
For more information about error messages, see the Event and Error Message Reference Guide for 14th
Generation Dell EMC PowerEdge Servers at www.dell.com/qrl.

Set home Select the default information to be displayed on the Home screen. See View menu section for the
options and option items that can be set as the default on the Home screen.

View menu
NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.

Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the
Set home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in
the Set home submenu of the Setup menu.

Locating the Service Tag of your system

You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the
system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of
the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route
support calls to the appropriate personnel.

Figure 15. Locating Service Tag of your system

1. information tag (top view) 2. information tag (back view)
3. OpenManage Mobile (OMM) label 4. iDRAC MAC address and iDRAC secure password label
5. Service Tag

PowerEdge R740 system overview 21

System information label
PowerEdge R740 – Front system information label
LED behavior, express service tag, hard drives configuration and layout

Figure 16. LED behavior

Figure 17. 2.5 inch hard drives configuration and layout

Figure 18. 3.5 inch hard drives configuration and layout

PowerEdge R740 – Service information

System touchpoint, electrical overview, mechanical overview and rear view configurations

22 PowerEdge R740 system overview

Figure 19. Service Information

Figure 20. Jumper setting and memory information

PowerEdge R740 system overview 23

Figure 21. system task

Figure 22. NVDIMM battery and mid-tray hard drives

24 PowerEdge R740 system overview

 2
Documentation resources
This section provides information about the documentation resources for your system.
To view the document that is listed in the documentation resources table:
● From the Dell EMC support site:
1. Click the documentation link that is provided in the Location column in the table.
2. Click the required product or product version.
NOTE: To locate the product name and model, see the front of your system.
3. On the Product Support page, click Manuals & documents.
● Using search engines:
○ Type the name and version of the document in the search box.

Table 16. Documentation resources

Task Document Location
Setting up your system For more information about installing and https://www.dell.com/poweredgemanuals
securing the system into a rack, see the
Rail Installation Guide included with your rack
solution.
For information about setting up your system,
see the Getting Started Guide document that is
shipped with your system.

Configuring your For information about the iDRAC features, https://www.dell.com/poweredgemanuals

system configuring and logging in to iDRAC, and
managing your system remotely, see the
Integrated Dell Remote Access Controller User's
Guide.
For information about understanding
Remote Access Controller Admin (RACADM)
subcommands and supported RACADM
interfaces, see the RACADM CLI Guide for
iDRAC.
For information about Redfish and its protocol,
supported schema, and Redfish Eventing
implemented in iDRAC, see the Redfish API
Guide.
For information about iDRAC property database
group and object descriptions, see the Attribute
Registry Guide.
For information about Intel QuickAssist
Technology, see the Integrated Dell Remote
Access Controller User's Guide.

For information about earlier versions of the https://www.dell.com/idracmanuals

iDRAC documents.
To identify the version of iDRAC available on your
system, on the iDRAC web interface, click ? >
About.

For information about installing the operating https://www.dell.com/operatingsystemmanuals

system, see the operating system documentation.

Documentation resources 25
Table 16. Documentation resources (continued)
Task Document Location
For information about updating drivers and www.dell.com/support/drivers
firmware, see the Methods to download firmware
and drivers section in this document.
Managing your system For information about system management https://www.dell.com/poweredgemanuals
software offered by Dell, see the Dell
OpenManage Systems Management Overview
Guide.
For information about setting up, using, and www.dell.com/openmanagemanuals >
troubleshooting OpenManage, see the Dell OpenManage Server Administrator
OpenManage Server Administrator User’s Guide.
For information about installing, using, and https://www.dell.com/openmanagemanuals
troubleshooting Dell OpenManage Enterprise, see
the Dell OpenManage Enterprise User’s Guide.
For information about installing and using Dell https://www.dell.com/serviceabilitytools
SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
For information about partner programs https://www.dell.com/openmanagemanuals
enterprise systems management, see the
OpenManage Connections Enterprise Systems
Management documents.
Working with the For information about understanding the features www.dell.com/storagecontrollermanuals
Dell PowerEdge RAID of the Dell PowerEdge RAID controllers (PERC),
controllers Software RAID controllers, or BOSS card and
deploying the cards, see the Storage controller
documentation.
Understanding event For information about the event and error www.dell.com/qrl
and error messages messages generated by the system firmware and
agents that monitor system components, go to
qrl.dell.com > Look Up > Error Code, type the
error code, and then click Look it up.
Troubleshooting your For information about identifying and https://www.dell.com/poweredgemanuals
system troubleshooting the PowerEdge server issues,
see the Server Troubleshooting Guide.

26 Documentation resources
 3
Initial system setup and configuration
Topics:
• Setting up your system
• iDRAC configuration
• Options to install the operating system

Setting up your system

Perform the following steps to set up your system:

Steps
1. Unpack the system.
2. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide
at www.dell.com/poweredgemanuals.
3. Connect the peripherals to the system.
4. Connect the system to its electrical outlet.
5. Power on the system by pressing the power button or by using iDRAC.
6. Power on the attached peripherals.
For more information about setting up your system, see the Getting Started Guide that shipped with your system.
For information on how to manage basic settings and features of the system, see the Dell EMC PowerEdge R740 BIOS and
UEFI Reference Guide on the product documentation page.

iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve
the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote
system management. This reduces the need for physical access to the system.

Options to set up iDRAC IP address

To enable communication between your system and iDRAC, you must first configure the network settings based on your
network infrastructure.
NOTE: For static IP configuration, you must request for it at the time of purchase.

This option is set to DHCP by Default. You can set up the IP address by using one of the following interfaces:

Interfaces Document/Section
iDRAC Settings Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
utility
Dell Deployment Dell Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage Deployment
Toolkit Toolkit
Dell Lifecycle Dell Lifecycle Controller User’s Guide at www.dell.com/poweredgemanuals
Controller
Server LCD panel LCD panel section

Initial system setup and configuration 27

Interfaces Document/Section
iDRAC Direct and See Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
Quick Sync 2
(optional)

NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port. You can also
access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.

Log in to iDRAC
You can log in to iDRAC as:
● iDRAC user
● Microsoft Active Directory user
● Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system
Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root
and calvin. You can also log in by using your Single Sign-On or Smart Card.

NOTE: You must have the iDRAC credentials to log in to iDRAC.

NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.

For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller
User's Guide at www.dell.com/poweredgemanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference
Guide at www.dell.com/poweredgemanuals.

Options to install the operating system

If the system is shipped without an operating system, install a supported operating system by using one of the following
resources:

Table 17. Resources to install the operating system

Resources Location
iDRAC www.dell.com/idracmanuals
Lifecycle Controller www.dell.com/idracmanuals > Lifecycle Controller
OpenManage Deployment Toolkit www.dell.com/openmanagemanuals > OpenManage
Deployment Toolkit
Dell certified VMware ESXi www.dell.com/virtualizationsolutions
Installation and How-to videos for supported operating Supported Operating Systems for Dell EMC PowerEdge
systems on PowerEdge systems systems

Methods to download firmware and drivers

You can download the firmware and drivers by using any of the following methods:

Table 18. Firmware and drivers

Methods Location
From the Dell EMC support site www.dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller www.dell.com/idracmanuals
(iDRAC with LC)

28 Initial system setup and configuration

Table 18. Firmware and drivers (continued)
Methods Location
Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager
Using Dell OpenManage Essentials www.dell.com/openmanagemanuals > OpenManage Essentials
Using Dell OpenManage Enterprise www.dell.com/openmanagemanuals > OpenManage
Enterprise
Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility
Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage
Deployment Toolkit
Using iDRAC virtual media www.dell.com/idracmanuals

Downloading drivers and firmware

Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your
system.

Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.

Steps
1. Go to www.dell.com/support/home.
2. In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box,
and then click Submit.
NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the
Service Tag, or click View products, and navigate to your product.

3. Click Drivers & Downloads.

The drivers that are applicable to your system are displayed.
4. Download the drivers to a USB drive, CD, or DVD.

Initial system setup and configuration 29

 4
Installing and removing system components
Topics:
• Safety instructions
• Before working inside your system
• After working inside your system
• Recommended tools
• Optional front bezel
• System cover
• Backplane cover
• Inside the system
• Air shroud
• Cooling fan assembly
• Cooling fans
• Intrusion switch
• NVDIMM-N battery
• Drives
• System memory
• Processors and heat sinks
• Expansion cards and expansion card risers
• M.2 SSD module
• Optional MicroSD or vFlash card
• Optional IDSDM or vFlash module
• Network daughter card
• Integrated storage controller card
• Backplane
• Cable routing
• System battery
• USB 3.0 module
• Optional internal USB memory key
• Optional optical drive
• Power supply units
• System board
• Trusted Platform Module
• Control panel

Safety instructions
NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by
yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of
electric shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the
system without the system cover can result in component damage.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or

30 Installing and removing system components

 telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.

NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside
the system.

CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always
populated with a component or a blank.

Before working inside your system

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Turn off the system, including all attached peripherals.
2. Disconnect the system from the electrical outlet and disconnect the peripherals.
3. If applicable, remove the system from the rack.
For more information, see the Rack Installation Guide at www.dell.com/poweredgemanuals.
4. Remove the system cover.

After working inside your system

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Install the system cover.
2. If applicable, install the system into the rack.
For more information, see the Rack Installation Guide at https://www.dell.com/poweredgemanuals.
3. Reconnect the peripherals and connect the system to the electrical outlet.
4. Turn on the attached peripherals and then turn on the system.

Recommended tools
You need the following tools to perform the removal and installation procedures:
● Key to the bezel lock
The key is required only if your system includes a bezel.
● Phillips #1 screwdriver
● Phillips #2 screwdriver
● Torx #T30 screwdriver
● 1/4 inch flat blade screwdriver
● Wrist-grounding strap connected to the ground
● ESD Mat
You need the following tools to assemble the cables for a DC power supply unit:
● AMP 90871-1 hand-crimping tool or equivalent
● Tyco Electronics 58433-3 or equivalent
● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

Installing and removing system components 31

Optional front bezel
Front bezel details
An optional metal bezel is mounted on the front of the system to display system branding. A lock on the bezel is used to protect
unauthorized access to the drives. There are two versions of bezel available:
● With LCD panel
● Without LCD panel
For bezels with LCD panel, the system status can be viewed on the LCD panel. For more information, see the LCD panel section.
The LCD bezel is hot pluggable and can be used in any server of the same branding even if that system was originally not
ordered with that LCD bezel.

Removing the front bezel

The procedure to remove the front bezel with and without the LCD panel is the same.

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Unlock the bezel by using the bezel key.
2. Press the release button, and pull the left end of the bezel.
3. Unhook the right end, and remove the bezel.

Figure 23. Removing the optional front bezel with the LCD panel

Next steps
Install the front bezel.

32 Installing and removing system components

Installing the front bezel
The procedure to install the front bezel with and without the LCD panel is the same.

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Locate and remove the bezel key.
NOTE: The bezel key is part of the LCD bezel package.

2. Align and insert the right end of the bezel onto the system.
3. Press the bezel until the button clicks in place and fit the left end of the bezel onto the system.
4. Lock the bezel by using the key.

Figure 24. Installing the optional front bezel with the LCD panel

System cover
Removing the system cover
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Turn off the system, including any attached peripherals.
3. Disconnect the system from the electrical outlet and disconnect the peripherals.

Steps
1. Using a 1/4 inch flat head or a Phillips #2 screwdriver, rotate the latch release lock counter clockwise to the unlocked
position.

Installing and removing system components 33

2. Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the
system.
3. Hold the cover on both sides, and lift the cover away from the system.

Figure 25. Removing the system cover

Next steps
Install the system cover.

Installing the system cover

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system.

Steps
1. Align the tabs on the system cover with the guide slots on the system.
2. Push the system cover latch down.
The system cover slides forward, the tabs on the system cover engage with the guide slots on the system and the system
cover latch locks into place.
3. Using a 1/4 inch flat head or Phillips #2 screwdriver, rotate the latch release lock clockwise to the locked position.

34 Installing and removing system components

 Figure 26. Installing system cover

Next steps
1. Reconnect the peripherals and connect the system to the electrical outlet.
2. Turn on the system, including any attached peripherals.

Backplane cover

Removing the backplane cover

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.

Steps
1. Slide the backplane cover in the direction of the arrows marked on the backplane cover.
2. Lift the backplane cover away from the system.

Installing and removing system components 35

 Figure 27. Removing backplane cover

Next steps
Install the backplane cover.

Installing the backplane cover

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Align the tabs on the backplane cover with the guide slots on the system.
2. Slide the backplane cover toward the front of the system until the cover locks into place.

36 Installing and removing system components

 Figure 28. Installing the backplane cover

Next steps
Follow the procedure listed in After working inside your system.

Inside the system

CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.

Installing and removing system components 37

Figure 29. Inside the system
1. drive backplane 2. backplane expander card
3. cooling fan in the cooling fan assembly (6) 4. memory module
5. CPU2 processor and heat sink module socket (with dust 6. expansion card riser 3
cover)
7. network daughter card 8. expansion card riser 2
9. system board 10. expansion card riser 1
11. integrated storage controller card 12. CPU1 processor and heat sink module

38 Installing and removing system components

Figure 30. Inside the system – Configuration showing air shroud with optional NVDIMM-N battery
1. drive backplane 2. backplane expander card
3. cooling fan (6) in the cooling fan assembly 4. air shroud
5. expansion card riser 3 6. network daughter card
7. expansion card riser 2 8. system board
9. expansion card riser 1 10. integrated storage controller card
11. NVDIMM-N battery

Installing and removing system components 39

Air shroud
Removing the air shroud
Prerequisites
CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly,
resulting in shutdown of the system and loss of data.
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If installed, remove the full length PCIe cards.
4. If applicable, remove the GPU cards.
5. If NVDIMM-N battery is installed, disconnect the cables from the NVDIMM-N battery.
CAUTION: NVDIMM-N battery is not hot swappable. To prevent data loss and potential damage to your
system, ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are
turned off before disconnecting the NVDIMM-N battery cables.

Steps
Hold the air shroud at both ends and lift it away from the system.

Figure 31. Removing air shroud

Next steps
If applicable, install the air shroud.

Installing the air shroud

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch.

Steps
1. Align the tabs on the air shroud with the slots on the system.

40 Installing and removing system components

2. Lower the air shroud into the system until it is firmly seated.
When firmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets.

Figure 32. Installing air shroud

Next steps
1. If removed, install the full length PCIe cards.
2. If applicable, install the GPU cards.
3. If applicable, connect the cables to the NVDIMM-N battery.
CAUTION: NVDIMM-N battery is not hot swappable. To prevent data loss and potential damage to your
system, ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are
turned off before connecting the NVDIMM-N battery cables.
4. Follow the procedure listed in After working inside your system.

Cooling fan assembly

Removing the cooling fan assembly
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.

Steps
1. Lift the release levers to unlock the cooling fan assembly from the system.
2. Hold the release levers, and lift the cooling fan assembly away from the system.

Installing and removing system components 41

 Figure 33. Removing the cooling fan assembly

Next steps
Install the cooling fan assembly.

Installing the cooling fan assembly

Prerequisites
Follow the safety guidelines listed in Safety instructions.
CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention
bracket before installing the cooling fan assembly. Incorrectly installed cables may get damaged.

Steps
1. Align the guide rails on the cooling fan assembly with the standoffs on the system.
2. Lower the cooling fan assembly into the system until the cooling fan connectors engage with the connectors on the system
board.
3. Press the release levers to lock the cooling fan assembly into the system.

42 Installing and removing system components

 Figure 34. Installing the cooling fan assembly

Next steps
Follow the procedure listed in After working inside your system.

Cooling fans
Cooling fan details
The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans
provide cooling for the processors, expansion cards, and memory modules.
Your system supports up to six standard or high performance hot swappable cooling fans.
For single processor systems, only four standard cooling fans are required. Fan bays one and two are covered by a fan blank.

CAUTION: Mixing of standard and high performance cooling fans is not supported.

NOTE: Each fan is listed in the systems management software, referenced by the respective fan number. If there is a
problem with a particular fan, you can easily identify and replace the proper fan by noting the fan numbers on the cooling
fan assembly.

NOTE: Cooling fans are hot swappable.

Installing and removing system components 43

Removing a cooling fan
The procedure for removing standard and high performance fans is identical.

Prerequisites
NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise
utmost care while removing or installing cooling fans.

CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only
one fan at a time.
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.

Steps
Press the release tab and lift the cooling fan out of the cooling fan assembly.

Figure 35. Removing cooling fan

Next steps
If applicable, install the cooling fan.

Installing a cooling fan

The procedure for installing standard and high performance fans is identical.

Prerequisites
NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise
utmost care while removing or installing cooling fans.

CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only
one fan at a time.
Follow the safety guidelines listed in Safety instructions.

Steps
1. Holding the release tab, align the connector at the base of the cooling fan with the connector on the system board.

44 Installing and removing system components

 Figure 36. Installing cooling fan

2. Slide the cooling fan into the cooling fan assembly until the release tab locks into place.

Next steps
Follow the procedure listed in After working inside your system.

Intrusion switch
Removing an intrusion switch
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the cooling fan assembly.

Steps
Press the intrusion switch and slide it out of the intrusion switch slot.

Installing and removing system components 45

Figure 37. Removing an intrusion switch

Next steps
Install an intrusion switch.

Installing an intrusion switch

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Align the tabs on the intrusion switch with the slots on the cooling fan assembly.
2. Push the intrusion switch until it locks in place.

Figure 38. Installing an intrusion switch

46 Installing and removing system components

Next steps
1. Install the cooling fan assembly.
2. Follow the procedure listed in After working inside your system.

NVDIMM-N battery
NVDIMM-N battery details
NVDIMM-N battery can be installed on both regular and GPU air shrouds.

Removing the NVDIMM-N battery from the air shroud

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
CAUTION: NVDIMM-N battery is not hot swappable. To prevent data loss and potential damage to your system,
ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off
before removing the NVDIMM-N battery.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or
removing a battery.

Steps
1. Disconnect the cables from the NVDIMM-N battery.
2. Using Phillips #2 screwdriver, remove the screw securing the NVDIMM-N battery.
3. Holding the edges, lift the NVDIMM-N battery at an angle to disengage it from the slot on the air shroud.
4. Lift the NVDIMM-N battery away from the system.

Figure 39. Removing the NVDIMM-N battery from the air shroud

Installing and removing system components 47

Next steps
Install the NVDIMM-N battery into the air shroud.

Installing NVDIMM-N battery into air shroud

Prerequisites
Follow the safety guidelines listed in Safety instructions.
CAUTION: NVDIMM-N battery is not hot swappable. To prevent data loss and potential damage to your system,
ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off
before installing the NVDIMM-N battery.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or
removing a battery.

Steps
1. Incline the NVDIMM-N battery at an angle and place the battery on the air shroud slot.
2. Using Phillips #2 screwdriver, tighten the screw to secure the NVDIMM-N battery.
3. Connect the cables to the NVDIMM-N battery.

Figure 40. Installing NVDIMM-N battery into air shroud

Next steps
Follow the procedure listed in After working inside your system.

Removing NVDIMM-N battery from mid drive tray

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.

48 Installing and removing system components

 CAUTION: NVDIMM-N battery is not hot swappable. To prevent data loss and potential damage to your system,
ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off
before removing the NVDIMM-N battery.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or
removing a battery.

Steps
1. Lift the drive tray handles 90 degrees upward.
2. Using Phillips #2 screwdriver, remove the screw securing the NVDIMM-N battery.
3. Slide the NVDIMM-N battery to disengage it from the drive tray.
4. Disconnect the cables from the NVDIMM-N battery.
5. Holding the edges, lift the NVDIMM-N battery away from the system.

Figure 41. Removing NVDIMM-N battery from mid drive tray

Next steps
Install NVDIMM-N battery into mid drive tray.

Installing NVDIMM-N battery into mid drive tray

Prerequisites
Follow the safety guidelines listed in Safety instructions.
CAUTION: NVDIMM-N battery is not hot swappable. To prevent data loss and potential damage to your system,
ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off
before installing the NVDIMM-N battery.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or
removing a battery.

Steps
1. Connect the cables to the NVDIMM-N battery.
2. Slide the NVDIMM-N battery to engage the battery with the drive tray.

Installing and removing system components 49

3. Using Phillips #2 screwdriver, tighten the screw to secure the NVDIMM-N battery.
4. Lower the drive tray handle.

Figure 42. Installing NVDIMM-N battery into mid drive tray

Next steps
Follow the procedure listed in After working inside your system.

Removing NVDIMM-N battery from the bracket

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
CAUTION: NVDIMM-N battery is not hot swappable. To prevent data loss and potential damage to your system,
ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off
before removing the NVDIMM-N battery.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or
removing a battery.

Steps
Press the release tab and slide out the NVDIMM-N battery to disengage the tab on the battery from the slot on the bracket.

50 Installing and removing system components

Figure 43. Removing NVDIMM-N battery from the bracket

Next steps
Install NVDIMM-N battery into the bracket..

Installing NVDIMM-N battery into the bracket

Prerequisites
Follow the safety guidelines listed in Safety instructions.
CAUTION: NVDIMM-N battery is not hot swappable. To prevent data loss and potential damage to your system,
ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off
before installing the NVDIMM-N battery.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or
removing a battery.

Steps
1. Align the tab on the NVDIMM-N battery with the slot on the bracket.
2. Insert the battery into the bracket until it is firmly seated.

Installing and removing system components 51

 Figure 44. Installing NVDIMM-N battery into the bracket

Next steps
Follow the procedure listed in After working inside your system.

Drives
Drive guidelines
Drives are supplied in hot swappable drive carriers that fit in the drive slots.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for
the storage controller card to ensure that the host adapter is configured correctly.

CAUTION: Do not turn off or restart your system while a drive is being formatted. Doing so can cause a drive
failure.
When you format a drive, allow enough time for the formatting to complete. Be aware that high-capacity drives can take a long
time to format.

Removing a drive blank

The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical.

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. If installed, remove the front bezel.
CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.

CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.

Steps
Press the release button, and slide the drive blank out of the drive slot.

52 Installing and removing system components

Figure 45. Removing a drive blank

Next steps
1. Install a drive or a drive blank

Installing a drive blank

The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical.

Prerequisites
Follow the safety guidelines listed in Safety instructions.

CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.

Steps
Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.

Figure 46. Installing a drive blank

Next steps
If removed, install the front bezel.

Removing a drive carrier

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. If applicable, remove the front bezel.

Installing and removing system components 53

3. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator
flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal. For more information,
see the documentation for the storage controller.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation
for the storage controller card to ensure that the host adapter is configured correctly to support drive
removal and insertion.

CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.

CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the
documentation supplied with your operating system.

Steps
1. Press the release button to open the drive carrier release handle.
2. Holding the handle, slide the drive carrier out of the drive slot.

Figure 47. Removing a drive carrier

Next steps
1. Install a drive carrier.
2. If you are not replacing the drive immediately, insert a drive blank in the empty drive slot to maintain proper system cooling.

Installing a drive carrier

Prerequisites
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for
the storage controller card to ensure that the host adapter is configured correctly to support drive removal and
insertion.

CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.

CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.

CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier
and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's
shield spring and make it unusable.

54 Installing and removing system components

 CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the
documentation supplied with your operating system.

CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive
automatically begins to rebuild. Ensure that the replacement drive is blank or contains data that you wish to
overwrite. Any data on the replacement drive is immediately lost after the drive is installed.
1. Follow the safety guidelines listed in Safety instructions.
2. If applicable, remove the drive blank.

Steps
1. Press the release button on the front of the drive carrier to open the release handle.
2. Insert the drive carrier into the drive slot and slide until the drive connects with the backplane.
3. Close the drive carrier release handle to lock the drive in place.

Figure 48. Installing a drive carrier

Next steps
If removed, install the front bezel.

Removing a 2.5 inch drive from the 3.5 inch drive adapter
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove 3.5 inch drive adapter from the 3.5 inch drive carrier.
NOTE: A 2.5 inch hot swappable drive is installed in a 3.5 inch drive adapter, which is then installed in the 3.5 inch hot
swappable drive carrier.

Steps
1. Using a Phillips #2 screwdriver, remove the screws from the side of the 3.5 inch drive adapter.
NOTE: If the 2.5-inch drive has Torx screw, use Torx 6 screwdriver to remove the drive from a 3.5-inch drive adapter.

Installing and removing system components 55

2. Remove the drive from the 3.5 inch drive adapter.

Figure 49. Removing a 2.5 inch drive from the 3.5 inch drive adapter

Next steps
Install a 2.5 inch drive into the 3.5 inch drive adapter.

Installing a 2.5 inch drive into the 3.5 inch drive adapter
Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Align the screw holes on the 2.5 inch drive with the screw holes on the 3.5 inch drive adapter.
2. Using a Phillips #2 screwdriver, install the screws to secure the drive to the 3.5 inch drive adapter.
NOTE: If the 2.5-inch drive has Torx screw, use Torx 6 screwdriver to install the drive to a 3.5-inch drive adapter.

56 Installing and removing system components

 Figure 50. Installing a 2.5 inch drive into the 3.5 inch drive adapter

Next steps
1. Install a 3.5 inch adapter into the 3.5 inch drive carrier.
2. Follow the procedure listed in After working inside your system.

Removing a 3.5 inch adapter from a 3.5 inch drive carrier

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the 3.5 inch drive carrier from the system.

Steps
1. Remove the screws from the rails on the drive carrier.
NOTE: If the 3.5-inch drive has Torx screw, use Torx 6 screwdriver to remove the drive from a 3.5-inch drive adapter.

Installing and removing system components 57

2. Lift the 3.5 inch drive adapter out of the drive carrier.

Figure 51. Removing a 3.5 inch adapter from a 3.5 inch drive carrier

Next steps
Install a 3.5 inch adapter into a 3.5 inch drive carrier.

Installing a 3.5 inch adapter into a 3.5 inch drive carrier

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Insert the 3.5 inch drive adapter into the drive carrier with the connector end of the drive toward the back of the drive
carrier.
2. Align the screw holes on the drive with the holes on the drive carrier.
3. Install the screws to secure the drive to the drive carrier.
NOTE: If the 3.5-inch drive has Torx screw, use Torx 6 screwdriver to install the drive to a 3.5-inch drive adapter.

58 Installing and removing system components

 Figure 52. Installing a 3.5 inch adapter into a 3.5 inch drive carrier

Next steps
1. Install a 3.5 inch drive carrier into the system.
2. Follow the procedure listed in After working inside your system.

Removing the drive from the drive carrier

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the safety guidelines listed in Before working inside your system.
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.

Steps
1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.
NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive)
screw driver to remove the drive.

Installing and removing system components 59

2. Lift the drive out of the drive carrier.

Figure 53. Removing the drive from the drive carrier

Next steps
If applicable, install the drive into the drive carrier.

Installing a drive into the drive carrier

Prerequisites
Follow the safety guidelines listed in Safety instructions.

CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported.

NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs.

Steps
1. Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier.
2. Align the screw holes on the drive with the screws holes on the drive carrier.
When aligned correctly, the back of the drive is flush with the back of the drive carrier.
3. Using a Phillips #1 screwdriver, secure the drive to the drive carrier with screws.
NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive)
screwdriver to install the drive.

60 Installing and removing system components

 Figure 54. Installing a drive into the drive carrier

System memory
System memory guidelines
The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), Load Reduced DIMMs (LRDIMMs), Non-Volatile DIMMs
(NVDIMM-Ns), and DCPMM. System memory holds the instructions that are executed by the processor.
Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is
organized into six channels. Six memory channels are allocated to each processor. In each channel, the release tabs of the first
socket are marked white, and the second socket black.

Installing and removing system components 61

Figure 55. Memory socket locations

Memory channels are organized as follows:

Table 19. Memory channels

Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5
Processor 1 Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and Slots A5 and A11 Slots A6 and
A10 A12
Processor 2 Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and Slots B5 and B11 Slots B6 and
B10 B12

General memory module installation guidelines

To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory.
If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during
memory configuration, or operate with reduced memory.
The memory bus may operate at frequencies 2933 MT/s, 2666 MT/s, 2400 MT/s, or 2133 MT/s depending on the following
factors:
● System profile selected (for example, Performance Optimized, or Custom [can be run at high speed or lower])

62 Installing and removing system components

● Maximum supported DIMM speed of the processors. For memory frequency of 2933 MT/s, one DIMM per channel is
supported.
● Maximum supported DIMM speed of the processors.
● Maximum supported speed of the DIMMs
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset
architectural configuration. The following are the recommended guidelines for installing memory modules:
● All DIMMs must be DDR4.
● RDIMMs and LRDIMMs must not be mixed.
● NVDIMMs and LRDIMMs must not be mixed.
● NVDIMMs and RDIMMs can be mixed.
● 64 GB LRDIMMs that are DDP (Dual Die Package) LRDIMMs must not be mixed with 128 GB LRDIMMs that are TSV
(Through Silicon Via/3DS) LRDIMMs.
● x4 and x8 DRAM based memory modules can be mixed.
● Up to two RDIMMs can be populated per channel regardless of rank count.
● Up to two LRDIMMs can be populated per channel regardless of rank count.
● A maximum of two different ranked DIMMs can be populated in a channel regardless of rank count.
● If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory
module(s).
● Populate memory module sockets only if a processor is installed.
○ For single-processor systems, sockets A1 to A12 are available.
○ For dual-processor systems, sockets A1 to A12 and sockets B1 to B12 are available.
● Populate all the sockets with white release tabs first, followed by the black release tabs.
● When mixing memory modules with different capacities, populate the sockets with memory modules with the highest
capacity first.
NOTE: For example, if you want to mix 8 GB and 16 GB memory modules, populate 16 GB memory modules in the
sockets with white release tabs and 8 GB memory modules in the sockets with black release tabs.
● Memory modules of different capacities can be mixed provided other memory population rules are followed.
NOTE: For example, 8 GB and 16 GB memory modules can be mixed.

● In a dual-processor configuration, the memory configuration for each processor must be identical.
NOTE: For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.
● Mixing of more than two memory module capacities in one system is not supported.
● Unbalanced memory configurations will result in a performance loss so always populate memory channels identically with
identical DIMMs for best performance.
● Populate six identical memory modules per processor (one DIMM per channel) at a time to maximize performance.
DIMM population update for Performance Optimized mode with quantity of 4 and 8 DIMMs per processor.
● When the DIMM quantity is 4 per processor, the population is slot 1, 2, 4, 5.
● When the DIMM quantity is 8 per processor, the population is slot 1, 2, 4, 5, 7, 8, 10, 11.

NVDIMM-N memory module installation guidelines

The following are the recommended guidelines for installing NVDIMM-N memory modules:
● Each system supports memory configurations with 1, 2, 4, 6, or 12 NVDIMM-Ns.
● Supported configurations have dual processors and a minimum of 12x RDIMMs.
● Maximum of 12 NVDIMM-Ns can be installed in a system.
● NVDIMM-Ns or RDIMMs must not be mixed with LRDIMMs.
● DDR4 NVDIMM-Ns must be populated only on the black release tabs on processor 1 and 2.
● For systems with four processors, RDIMMs populated on processor 3 and 4 must be identical to the number of RDIMMs
populated on processor 1 and 2.
● All slots on configurations 3, 6, 9, and 12 can be used, but a maximum of 12 NVDIMM-Ns can be installed in a system.
NOTE: NVDIMM-N memory slots are not hot-pluggable.

For more information about the supported NVDIMM-N configurations, see the NVDIMM-N User Guide at www.dell.com/
poweredgemanuals.

Installing and removing system components 63

Table 20. Supported NVDIMM-N for dual processor configurations
Configuration Description Memory population rules
RDIMMs NVDIMM-N
Configuration 1 12x 16 GB RDIMMs, 1x Processor1 {A1, 2, 3, 4, 5, 6} Processor1 {A7}
NVDIMM-N Processor2 {B1, 2, 3, 4, 5, 6}

Configuration 2 12x 32 GB RDIMMs, 1x Same for all 12x Processor1 {A7}

NVDIMM-N RDIMM configurations. See
Configuration 1.

Configuration 3 23x 32 GB RDIMMs, 1x Processor1 {A1, 2, 3, 4, 5, 6, 7, Processor2 {B12}

NVDIMM-N 8, 9, 10, 11, 12}
Processor2 {B1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11}

Configuration 4 12x 16 GB RDIMMs, 2x Same for all 12x Processor1 {A7}

NVDIMM-Ns RDIMM configurations. See
Processor2 {B7}
Configuration 1.

Configuration 5 12x 32 GB RDIMMs, 2x Same for all 12x RDIMM Processor1 {A7}
NVDIMM-Ns configurations. See
Processor2 {B7}
Configuration 1.

Configuration 6 22x 32 GB RDIMMs, 2x Processor1 {A1, 2, 3, 4, 5, 6, 7, Processor1 {A12}

NVDIMM-Ns 8, 9, 10, 11} Processor2 {B12}
Processor2 {B1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11}

Configuration 7 12x 16 GB RDIMMs, 4x Same for all 12x Processor1 {A7, A8}
NVDIMM-Ns RDIMM configurations. See
Processor2 {B7, B8}
Configuration 1.

Configuration 8 22x 32 GB RDIMMs, 4x Same for all 12x Processor1 {A7, A8}
NVDIMM-Ns RDIMM configurations. See
Processor2 {B7, B8}
Configuration 1.

Configuration 9 20x 32 GB RDIMMs, 4x Processor1 {A1, 2, 3, 4, 5, 6, 7, Processor1 {A11, 12}

NVDIMM-Ns 8, 9, 10} Processor2 {B11, 12}
Processor2 {B1, 2, 3, 4, 5, 6,
7, 8, 9, 10}

Configuration 10 12x 16 GB RDIMMs, 6x Same for all 12x Processor1 {A7, 8, 9}

NVDIMM-Ns RDIMM configurations. See
Processor2 {B7, 8, 9}
Configuration 1.

Configuration 11 12x 32 GB RDIMMs, 6x Same for all 12x Processor1 {A7, 8, 9}

NVDIMM-Ns RDIMM configurations. See
Processor2 {B7, 8, 9}
Configuration 1.

Configuration 12 18x 32 GB RDIMMs, 6x Processor1 {1, 2, 3, 4, 5, 6, 7, Processor1 {A10, 11, 12}

NVDIMM-Ns 8, 9} Processor2 {B10, 11, 12}
Processor2 {1, 2, 3, 4, 5, 6, 7,
8, 9}

Configuration 13 12x 16 GB RDIMMs, 12x Same for all 12x Processor1 {A7, 8, 9, 10, 11,
NVDIMM-Ns RDIMM configurations. See 12}
Configuration 1.
Processor2 {B7, 8, 9, 10, 11,
12}

64 Installing and removing system components

Table 20. Supported NVDIMM-N for dual processor configurations (continued)
Configuration Description Memory population rules
RDIMMs NVDIMM-N
Configuration 14 12x 32 GB RDIMMs, 12x Same for all 12x Processor1 {A7, 8, 9, 10, 11,
NVDIMM-Ns RDIMM configurations. See 12}
Configuration 1.
Processor2 {B7, 8, 9, 10, 11,
12}

Table 21. Supported NVDIMM-N for quad processor configurations

Memory population rules
Configuration Description
RDIMMs NVDIMM-N
Configuration 1 24x 16 GB RDIMMs, 1x Processor1 {A1, 2, 3, 4, 5, 6}, Processor1 {A7}
NVDIMM-N Processor2 {B1, 2, 3, 4, 5, 6},
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}

Configuration 2 24x 32 GB RDIMMs, 1x Same for all 24x Processor1 {A7}

NVDIMM-N RDIMM configurations. See
Configuration 1.

Configuration 3 47x 32 GB RDIMMs, 1x Processor1 {A1, 2, 3, 4, 5, 6, 7, Processor2 {B12}

NVDIMM-N 8, 9, 10, 11, 12} ,
Processor2 {B1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11} ,
Processor3 {C1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11, 12}
Processor 4 {D1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11, 12}

Configuration 4 24x 16 GB RDIMMs, 2x Processor1 {A1, 2, 3, 4, 5, 6}, Processor1 {A7},

NVDIMM-Ns Processor2 {B1, 2, 3, 4, 5, 6} Processor2 {B7}
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}

Configuration 5 24x 32 GB RDIMMs, 2x Processor1 {A1, 2, 3, 4, 5, 6}, Processor1 {A7},

NVDIMM-Ns Processor2 {B1, 2, 3, 4, 5, 6}, Processor2 {B7}
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}

Configuration 6 46x 32 GB RDIMMs, 2x Processor1 {A1, 2, 3, 4, 5, 6, 7, Processor1 {A12},

NVDIMM-Ns 8, 9, 10, 11}, Processor2 {B12}
Processor2 {B1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11} ,
Processor3 {C1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11, 12}
Processor 4 {D1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11, 12}

Configuration 7 24x 16 GB RDIMMs, 4x Processor1 {A1, 2, 3, 4, 5, 6}, Processor1 {A7,8},

NVDIMM-Ns Processor2 {B1, 2, 3, 4, 5, 6}, Processor2 {B7,8}
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}

Configuration 8 24x 32 GB RDIMMs, 4x Processor1 {A1, 2, 3, 4, 5, 6}, Processor1 {A7,8},

NVDIMMs Processor2 {B1, 2, 3, 4, 5, 6}, Processor2 {B7,8}

Installing and removing system components 65

Table 21. Supported NVDIMM-N for quad processor configurations (continued)
Memory population rules
Configuration Description
RDIMMs NVDIMM-N

Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}

Configuration 9 44x 32 GB RDIMMs, 4x Processor1 {A1, 2, 3, 4, 5, 6, 7, Processor1 {A11, 12},

NVDIMM-Ns 8, 9, 10}, Processor2 {B11, 12}
Processor2 {B1, 2, 3, 4, 5, 6,
7, 8, 9, 10},
Processor3 {C1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11, 12}
Processor4 {D1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11, 12}

Configuration 10 24x 16 GB RDIMMs, 6x Processor1 {A1, 2, 3, 4, 5, 6}, Processor1 {A7, 8, 9}

NVDIMM-Ns Processor2 {B1, 2, 3, 4, 5, 6} Processor2 {B7, 8, 9}
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}

Configuration 11 24x 32 GB RDIMMs, 6x Processor1 {A1, 2, 3, 4, 5, 6}, Processor1 {A7, 8, 9}

NVDIMM-Ns Processor2 {B1, 2, 3, 4, 5, 6}, Processor2 {B7, 8, 9}
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}

Configuration 12 42x 32 GB RDIMMs, 6x Processor1 {A1, 2, 3, 4, 5, 6, 7, Processor1 {A10,11,12}

NVDIMM-Ns 8, 9}, Processor2 {B10, 11, 12}
Processor2 {B1, 2, 3, 4, 5, 6,
7, 8, 9}
Processor3 {C1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11, 12}
Processor4 {D1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11, 12}

Configuration 13 24x 16 GB RDIMMs, 12x Processor1 {A1, 2, 3, 4, 5, 6}, Processor1 {A7, 8, 9, 10, 11,
NVDIMM-Ns Processor2 {B1, 2, 3, 4, 5, 6}, 12},
Processor3 {C1, 2, 3, 4, 5, 6} Processor2 {B7, 8, 9, 10, 11,
Processor4 {D1, 2, 3, 4, 5, 6} 12}

Configuration 14 24x 32 GB RDIMMs, 12x Processor1 {A1, 2, 3, 4, 5, 6}, Processor1 {A7, 8, 9, 10, 11,
NVDIMM-Ns Processor2 {B1, 2, 3, 4, 5, 6}, 12},
Processor3 {C1, 2, 3, 4, 5, 6} Processor2 {B7, 8, 9, 10, 11,
Processor4 {D1, 2, 3, 4, 5, 6} 12}

Configuration 15 36x 32 GB RDIMMs, 12x Processor1 {A1, 2, 3, 4, 5, 6}, Processor1 {A7, 8, 9, 10, 11,
NVDIMM-Ns Processor2 {B1, 2, 3, 4, 5, 6}, 12},
Processor3 {C1, 2, 3, 4, 5, 6, Processor2 {B7, 8, 9, 10, 11,
7, 8, 9, 10, 11, 12} 12}
Processor 4 {D1, 2, 3, 4, 5, 6,
7, 8, 9, 10, 11, 12}

PMem installation guidelines

The following are the recommended guidelines for installing data center persistent memory module (PMem) memory modules:
● Each system supports maximum of one PMem memory module per channel.
NOTE: If two different PMem capacities are mixed, an F1/F2 warning is displayed as the configuration is not supported.

66 Installing and removing system components

● PMem can be mixed with RDIMM, LRDIMM, and 3DS LRDIMM.
● Mixing of DDR4 DIMM types (RDIMM, LRDIMM, and 3DS LRDIMM), within channels, for Integrated Memory Controller
(iMC), or across sockets are not supported.
● Mixing of PMem operating modes (App Direct, Memory Mode) is not supported.
● If only one DIMM is populated on a channel, it should always go to the first slot in that channel (white slot).
● If a PMem and a DDR4 DIMM are populated on the same channel, always plug PMem on second slot (black slot).
● If the PMem is configured in Memory Mode, the recommended DDR4 to PMem capacity ratio is 1:4 to 1:16 per iMC.
● PMems' cannot be mixed with other PMems capacities or NVDIMMs.
● Mixing different capacities of RDIMMs and LRDIMMs are not allowed when PMem is installed.
● PMems of different capacities are not allowed.
For more information about the supported PMem configurations, see the Dell EMC PMem User 's Guide at https://
www.dell.com/support/home/products/server_int/server_int_poweredge.

Table 22. 2 socket PMem configurations

No. of PMem DRAM DRAM PMem Operating Total Total Ratio Requires Supported Supported
CPUs Popul Popul Capac Capac system Memo Memo DRAM to an M or L in App in Memory
in the ation ation ity ity Memory in ry ry per Optane CPU Direct Mode
Serve (GB) (GB) Memory (GB) CPU Memory Mode
r Mode (GB)
(GB)
2 128 GB 16 GB 192 128 N/A 320 160 1 : 0.7 No Yes No
x1 x 12
2 128 GB 16 GB 192 256 N/A 448 224 1 : 1.3 No Yes No
x2 x 12
2 128 GB 16 GB 128 512 512 640 320 1:4 No Yes Yes
x4 x8
2 128 GB 16 GB 192 512 N/A 704 352 1 : 2.7 No Yes No
x4 x 12
2 128 GB 16 GB 192 1,024 1,024 1,216 608 1 : 5.3 No Yes Yes
x8 x 12
2 128 GB 16 GB 192 1,536 1,536 1,728 864 1:8 No Yes Yes
x 12 x 12
2 128 GB 32 GB 384 128 N/A 512 256 1 : 0.3 No Yes No
x1 x 12
2 128 GB 32 GB 384 256 N/A 640 320 1 : 0.7 No Yes No
x2 x 12
2 128 GB 32 GB 384 512 N/A 896 448 1 : 1.3 No Yes No
x4 x 12
2 128 GB 32 GB 384 1,024 N/A 1,408 704 1 : 2.7 No Yes No
x8 x 12
2 128 GB 32 GB 384 1,536 1,536 1,920 960 1:4 No Yes Yes
x 12 x 12
2 128 GB 64 GB 768 512 N/A 1,280 640 1 : 0.7 No Yes No
x4 x 12
2 128 GB 64 GB 768 1,024 N/A 1,792 896 1 : 1.3 No Yes No
x8 x 12
2 128 GB 64 GB 768 1,536 N/A 2,304 1,152 1:2 L SKU Yes No
x 12 x 12
2 128 GB 128 GB 1,536 1,536 N/A 3,072 1,536 1:1 L SKU Yes No
x 12 x 12
2 512 GB 32 GB 384 4,096 4,096 4,480 2,240 1 : 10.7 L SKU Yes Yes
x8 x 12

Installing and removing system components 67

Table 22. 2 socket PMem configurations (continued)
No. of PMem DRAM DRAM PMem Operating Total Total Ratio Requires Supported Supported
CPUs Popul Popul Capac Capac system Memo Memo DRAM to an M or L in App in Memory
in the ation ation ity ity Memory in ry ry per Optane CPU Direct Mode
Serve (GB) (GB) Memory (GB) CPU Memory Mode
r Mode (GB)
(GB)
2 512 GB 32 GB 384 6,144 6,144 6,528 3,264 1 : 16 L SKU Yes Yes
x 12 x 12
2 512 GB 64 GB 768 4,096 4,096 4,864 2,432 1 : 5.3 L SKU Yes Yes
x8 x 12
2 512 GB 64 GB 768 6,144 6,144 6,912 3,456 1:8 L SKU Yes Yes
x 12 x 12
2 512 GB 128 GB 1,536 6,144 6,144 7,680 3,840 1:4 L SKU Yes Yes
x 12 x 12
2 256 16 GB 192 2,048 2,048 2,240 1,120 1 : 10.7 L SKU Yes Yes
GB x 8 x 12
2 256 32 GB 384 2,048 2,048 2,432 1,216 1 : 5.3 L SKU Yes Yes
GB x 8 x 12
2 256 32 GB 384 3,072 3,072 3,456 1,728 1:8 L SKU Yes Yes
GB x x 12
12
2 256 64 GB 768 2,048 N/A 2,816 1,408 1 : 2.7 L SKU Yes No
GB x 8 x 12
2 256 64 GB 768 3,072 3,072 3,840 1,920 1:4 L SKU Yes Yes
GB x x 12
12
2 256 128 GB 1,536 3,072 N/A 4,608 2,304 1:2 L SKU Yes No
GB x x 12
12

NOTE: There are limited configurations available for Dual Socket Servers with only one CPU populated.

NOTE: PMem is supported on systems with 1600W and 2400W PSU configuration.

NOTE:
● High Performance Fan is required with PMem.
● GPU and FGPA cards are not supported.
● Mid or rear storage is not supported.
● Front 12 x 3.5-inch drives are not supported.

Mode-specific guidelines
The configurations allowed depend on the memory mode selected in the System BIOS.

Table 23. Memory operating modes

Memory Operating Mode Description
Optimizer Mode The Optimizer Mode if enabled, the DRAM controllers operate independently in the
64-bit mode and provide optimized memory performance.
NOTE: PMem supports only Optimizer mode.

Mirror Mode The Mirror Mode if enabled, the system maintains two identical copies of data in
memory, and the total available system memory is one half of the total installed physical

68 Installing and removing system components

Table 23. Memory operating modes (continued)
Memory Operating Mode Description
memory. Half of the installed memory is used to mirror the active memory modules.
This feature provides maximum reliability and enables the system to continue running
even during a catastrophic memory failure by switching over to the mirrored copy.
The installation guidelines to enable Mirror Mode require that the memory modules be
identical in size, speed, and technology, and they must be populated in sets of 6 per
processor.
Single Rank Spare Mode Single Rank Spare Mode allocates one rank per channel as a spare. If excessive
correctable errors occur in a rank or channel, while the operating system is running, they
are moved to the spare area to prevent errors from causing an uncorrectable failure.
Requires two or more ranks to be populated in each channel.
Multi Rank Spare Mode Multi Rank Spare Mode allocates two ranks per channel as a spare. If excessive
correctable errors occur in a rank or channel, while the operating system is running, they
are moved to the spare area to prevent errors from causing an uncorrectable failure.
Requires three or more ranks to be populated in each channel.

With single rank memory sparing enabled, the system

memory available to the operating system is reduced by one
rank per channel.

For example, in a
dual-processor configuration with 24x 16 GB dual-rank memory
modules, the available system memory is: 3/4 (ranks/channel) ×
24 (memory modules) × 16 GB = 288 GB, and not 24 (memory
modules) × 16 GB = 384 GB. For multi rank sparing, the
multiplier changes to 1/2 (ranks/channel).

NOTE: To use memory sparing, this feature must be enabled in the BIOS menu of
System Setup.

NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable
error.

Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is
fault resilient. This mode can be used by an OS that supports the feature to load critical
applications or enables the OS kernel to maximize system availability.
NOTE: This feature is only supported in Gold and Platinum Intel processors.

NOTE: Memory configuration has to be of same size DIMM, speed, and rank.

Optimizer Mode
This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not
impose any specific slot population requirements.
● Dual processor: Populate the slots in round robin sequence starting with processor 1.
NOTE: Processor 1 and processor 2 population should match.
● Quad processor: Populate the slots in round robin sequence starting with processor 1.
NOTE: Processor 1, processor 2, processor 3, and processor 4 population should match.

Table 24. Memory population rules

Processor Configuration Memory population Memory population information
Single processor Optimizer (Independent 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, ● DIMMs must be populated in the order
channel) population order 11, 12 specified.
● Odd number of DIMM population is allowed

Installing and removing system components 69

Table 24. Memory population rules (continued)
Processor Configuration Memory population Memory population information

NOTE: Odd number of DIMMs will result

in unbalanced memory configurations,
which in turn will result in performance
loss. It is recommended to populate
all memory channels identically with
identical DIMMs for best performance.
● Optimizer population order is not traditional
for 4 and 8 DIMM installations of single
processor.
○ For 4 DIMMs: A1, A2, A4, A5
○ For 8 DIMMs: A1, A2, A4, A5, A7, A8,
A10, A11
Mirror population order {1, 2, 3, 4, 5, 6} {7, 8, 9, Mirroring is supported with 6 or 12 DIMMs per
10, 11, 12} processor.
Single rank sparing 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, ● DIMMs must be populated in the order
population order 11, 12 specified.
● Requires two ranks or more per channel.
Multi rank sparing 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, ● DIMMs must be populated in the order
population order 11, 12 specified.
● Requires three ranks or more per channel.
Fault resilient population {1, 2, 3, 4, 5, 6} {7, 8, 9, Supported with 6 or 12 DIMMs per processor.
order 10, 11, 12}
Dual processor (Start Optimized (Independent A{1}, B{1}, Odd number of DIMM population per processor
with processor1. channel) population order A{2}, B{2}, is allowed.
processor1 and A{3}, B{3}, NOTE: Odd number of DIMMs will result in
processor 2 A{4}, B{4}, unbalanced memory configurations, which
population should A{5}, B{5}, in turn will result in performance loss. It
match) A{6}, B{6} is recommended to populate all memory
channels identically with identical DIMMs
for best performance.
Optimizer population order is not traditional for
8 and 16 DIMMs installations for dual processor.
● For 8 DIMMs: A1, A2, A4, A5, B1, B2, B4, B5
● For 16 DIMMs:
A1, A2, A4, A5, A7, A8, A10, A11
B1, B2, B4, B5, B7, B8, B10, B11
Mirroring population A{1, 2, 3, 4, 5, 6}, Mirroring is supported with 6 or 12 DIMMs per
order B{1, 2, 3, 4, 5, 6}, processor.
A{7, 8, 9, 10, 11, 12},
B{7, 8, 9, 10, 11, 12}

Single rank sparing A{1}, B{1}, ● DIMMs must be populated in the order
population order A{2}, B{2}, specified.
A{3}, B{3}, ● Requires two ranks or more per channel.
A{4}, B{4},
A{5}, B{5},
A{6}, B{6}

Multi rank sparing A{1}, B{1}, ● DIMMs must be populated in the order
population order A{2}, B{2}, specified.
A{3}, B{3}, ● Requires three ranks or more per channel.
A{4}, B{4},

70 Installing and removing system components

Table 24. Memory population rules (continued)
Processor Configuration Memory population Memory population information

A{5}, B{5},
A{6}, B{6}

Fault resilient population A{1, 2, 3, 4, 5, 6}, Supported with 6 or 12 DIMMs per processor.
order B{1, 2, 3, 4, 5, 6},
A{7, 8, 9, 10, 11, 12},
B{7, 8, 9, 10, 11, 12}

Removing a memory module

The procedure for removing a DIMM module and an NVDIMM-N module is identical.

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If applicable, remove the air shroud
WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by
the card edges and avoid touching the components or metallic contacts on the memory module.

CAUTION: To ensure proper system cooling in configurations with mid drive tray, memory module blanks must
be installed in any memory socket that is not occupied. Remove memory module blanks only if you intend to
install memory modules in those sockets.

NOTE: You must follow the thermal restriction while using DIMM blank. For information about thermal restriction, see the
Thermal restrictions section.

Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the
memory module or metallic contacts.

2. Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket.
3. Lift and remove the memory module from the system.

Figure 56. Removing a memory module

Next steps
1. Install the memory module.

Installing and removing system components 71

 NOTE: For single processor systems, install processor/DIMM blank on CPU2 socket.

Installing a memory module

The procedure for installing a DIMM module and an NVDIMM-N module is identical.

Prerequisites
Follow the safety guidelines listed in Safety instructions.
CAUTION: Ensure that you install the NVDIMM-N battery if you are using NVDIMM-N.

CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system,
LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off before installing the NVDIMM-N battery.

Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the
memory module or metallic contacts.

CAUTION: To prevent damage to the memory module or the memory module socket during installation, do
not bend or flex the memory module. You must insert both ends of the memory module simultaneously.

2. Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket.
3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the
memory module in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the
memory module evenly.

NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in
only one orientation.

4. Press the memory module with your thumbs until the socket levers firmly click into place.

Next steps
1. Install the air shroud
2. Follow the procedure listed in After working inside your system.
3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System
BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of
the installed memory.
4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module
is firmly seated in the memory module socket.
5. Run the system memory test in system diagnostics.

Processors and heat sinks

Removing a processor and heat sink module
Prerequisites
WARNING: The heat sink may be hot to touch for some time after the system is powered down. Allow the heat
sink to cool before removing it.
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If applicable, remove the air shroud

72 Installing and removing system components

4. If applicable, close the PCIe card holder latch on the air shroud to release the full length card.

Steps
1. Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below:
a. Loosen the first screw three turns.
b. Loosen the second screw completely.
c. Return to the first screw and loosen it completely.
NOTE: It is normal for the heat sink to slip off the blue retention clips when the screws are partially loosened,
continue to loosen the screw(s).

2. Pushing both blue retention clips simultaneously, lift the processor and heat sink module (PHM) out of the system.
3. Set the PHM aside with the processor side facing up.

Figure 57. Removing a processor and heat sink module (2U)

Next steps
Install the processor and heat sink module.

Removing the processor from the processor and heat sink module
Prerequisites
NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink.
This procedure is not required when replacing a system board.
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the processor and heat sink module.

Steps
1. Place the heat sink with the processor side facing up.
2. Insert a flat blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break
the thermal paste seal.
3. Push the retaining clips on the processor bracket to unlock the bracket from the heat sink.

Installing and removing system components 73

 Figure 58. Loosening the processor bracket

4. Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor
tray.
5. Flex the outer edges of the bracket to release the bracket from the processor.
NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.

Figure 59. Removing the processor bracket

Next steps
Install the processor into a processor and heat sink module.

Installing the processor into a processor and heat sink module

Prerequisites
Follow the safety guidelines listed in Safety instructions.

74 Installing and removing system components

Steps
1. Place the processor in the processor tray.
NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.

2. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.
NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing
the bracket on the processor.

NOTE: Ensure that the processor and the bracket are placed in the tray before you install the heat sink.

Figure 60. Installing the processor bracket

3. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.
4. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of
the processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and
contaminating the processor socket.

NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it.

Installing and removing system components 75

 Figure 61. Applying thermal grease on top of the processor

5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink.
NOTE:
● Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink.
● Do not press on the heat sink fins.
● Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the
heat sink onto the processor and bracket.

76 Installing and removing system components

 Figure 62. Installing the heat sink onto the processor

Next steps
Install the processor and heat sink module.

Installing a processor and heat sink module

Prerequisites
CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat
sink is necessary to maintain proper thermal conditions.

WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the
heat sink to cool before removing it.
1. Follow the safety guidelines listed in Safety instructions.
2. If installed, remove the processor blank and CPU dust cover.
The procedure to remove the processor/DIMM blank is similar to that of the memory module.

Steps
1. Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on
the processor socket.
CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins.

NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.

2. Push the blue retention clips inward to allow the heat sink to drop into place.
3. Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below:
a. Partially tighten the first screw (approximately 3 turns).
b. Tighten the second screw completely.

Installing and removing system components 77

 c. Return to the first screw and tighten it completely.
If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM:
a. Loosen both the heat sink screws completely.
b. Lower the PHM on to the blue retention clips, following the procedure described in step 2.
c. Secure the PHM to the system board, following the replacement instructions listed in this step above. 4.
NOTE: The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35
N.m or 12 in-lbf).

Figure 63. Installing the processor and heat sink module (2U)

Next steps
1. If applicable, install the air shroud.
NOTE: If applicable, open the PCIe card holder latch on the air shroud to install the full length card.
2. Follow the procedure listed in After working inside your system.

Expansion cards and expansion card risers

Expansion card installation guidelines
NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not prevent
your system from turning on. However, if a F1/F2 pause occurs and an error message is displayed.
The PowerEdge R740 system supports up to eight PCI express (PCIe) generation 3 expansion cards, that can be installed on
the system board using expansion card risers. The following table provides detailed information about the expansion card riser
specifications:

Table 25. Expansion card riser specifications

Riser Slot PCIe slots Processor PCIe slots on Processor PCIe slots Processor
configuration description on riser 1 connection riser 2 connection on riser 3 connection
and supported (Height and (Height and (Height
risers length) length) and
length)
Riser No PCIe slots N/A N/A N/A N/A N/A N/A
configuration 0 (only rear
(No riser) storage)

78 Installing and removing system components

Table 25. Expansion card riser specifications (continued)
Riser Slot PCIe slots Processor PCIe slots on Processor PCIe slots Processor
configuration description on riser 1 connection riser 2 connection on riser 3 connection
and supported (Height and (Height and (Height
risers length) length) and
length)
Slot 1: x8 full- Processor 1
height, full
length
Riser Slot 2: x8 full- Processor 1 Slot 4: x8 low
configuration 1 Four x8 slots height, full profile, half Processor 1 N/A N/A
(1B+2 B) length length
Slot 3: x8 full- Processor 1
height, half
length
Slot 1: x8 full- Processor 1
height, full
length
Riser Slot 2: x8 full- Processor 1 Slot 4: x16 low
Three x8 and
configuration 2 height, full profile, half Processor 2 N/A N/A
one x16 slots
(1B+2C) length length
Slot 3: x8 full- Processor 1
height, half
length
Slot 1: x16 Processor 1 Slot 4: x16 full- Processor 2
full-height, height, full
full length length
Riser N/A N/A Slot 5: x8 full- Processor 2
Two x8 and
configuration 3 height, full N/A N/A
three x16 slots
(1A+2A) length
Slot 3: x16 Processor 1 Slot 6: x8 low Processor 1
full-height, profile, half
half length length
Slot 1: x16 Processor 1 Slot 4: x16 full- Processor 2 Slot 7: x8 Processor 2
full-height, height, full full-height,
full length length full length
Riser N/A N/A Slot 5: x8 full- Processor 2 Slot 8: x16 Processor 2
Three x8 and
configuration 4 height, full full-height,
four x16 slots
(1A+2A+3A) length full length
Slot 3: x16 Processor 1 Slot 6: x8 low Processor 1
full-height, profile, half
half length length
Slot 1: x16 Processor 1 Slot 4: x16 full- Processor 2 Slot 7: x8 Processor 2
full-height, height, full full-height,
full length length full length
Riser N/A N/A Slot 5: x8 full- Processor 2 Slot 8: x16 Processor 2
Three x8 and
configuration 15 height, full full-height,
four x16 slots
(1A+2E+3B) length full length
Slot 3: x16 Processor 1 Slot 6: x8 low Processor 1
full-height, profile, half
half length length
Riser Slot 1: x8 full- Processor 1 Slot 4: x16 full- Processor 2 Slot 7: x8 Processor 2
Six x8 and two
configuration 5 height, full height, full full-height,
x16 slots
(1B+2A+3A) length length full length

Installing and removing system components 79

Table 25. Expansion card riser specifications (continued)
Riser Slot PCIe slots Processor PCIe slots on Processor PCIe slots Processor
configuration description on riser 1 connection riser 2 connection on riser 3 connection
and supported (Height and (Height and (Height
risers length) length) and
length)
Slot 2: x8 full- Processor 1 Slot 5: x8 full- Processor 2 Slot 8: x16 Processor 2
height, full height, full full-height,
length length full length
Slot 3: x8 full- Processor 1 Slot 6: x8 low Processor 1
height, half profile, half
length length
Slot1: x16 full- Processor 1 Slot 4: x16 full- Processor 2 Slot 7: x8 Processor 2
height, full height, full full-height,
length length full length
Riser Slot 2: x8 full- Processor 1 Slot 5: x8 full- Processor 2 Slot 8: x16 Processor 2
Five x8 and
configuration 6 height, full height, full full-height,
three x16 slots
(1D+2A+3A) length length full length
Slot 3: x8 full- Processor 1 Slot 6: x8 low Processor 1
height, half profile, half
length length
Slot1: x16 full- Processor 1 Slot 4: x16 full- Processor 2 Slot 7: x8 Processor 2
height, full height, full full-height,
length length full length
Riser Slot 2: x8 full- Processor 1 Slot 5: x8 full- Processor 2 Slot 8: x16 Processor 2
Five x8 and
configuration 16 height, full height, full full-height,
three x16 slots
(1D+2E+3B) length length full length
Slot 3: x8 full- Processor 1 Slot 6: x8 low Processor 1
height, half profile, half
length length

Table 26. Riser configurations with 4 PCIe slots [Riser configuration 1 (1B+2B) and Riser configuration 2
(1B+2C)], and Riser configuration 3 (1A+2A)
Card Type Slot priority Maximum number of cards
GPU (double width) N/A N/A
GPU (single width) N/A N/A
PCIe Bridge 4 (config 2) or N/A (config 1 or 3) 1 or 0
Internal storage adapter 6,5 (config 3) or 4, 3 (Config 1 or 2) 1 or 2
HCA EDR 1,4,3 (config 3) or N/A (config 1 or 2) 3 or 0
100 GB NIC 1,4,3 (config 3) or N/A (config 1 or 2) 3 or 0
100 G OPA 1,4,3 (config 3) or N/A (config 1 or 2) 3 or 0
HCA FDR 4 (config 1 or 2) or 6 (config 3) 1
40 GB NIC 1, 2, 3 (c1/c2) or 5, 1, 4, 3 (config 3) 3
40 GB NIC 4 (config 1 or 2) or 6 (config 3) 1
HBA FC32 1, 2, 3 (c1/c2) or 5, 1, 4, 3 (config 3) 3
HBA FC32 4 (config 1 or 2) or 6 (config 3) 1
25 GB NIC 1, 2, 3 (c1/c2) or 5, 1, 4, 3 (config 3) 3
25 GB NIC 4 (config 1 or 2) or 6 (config 3) 1

80 Installing and removing system components

Table 26. Riser configurations with 4 PCIe slots [Riser configuration 1 (1B+2B) and Riser configuration 2
(1B+2C)], and Riser configuration 3 (1A+2A) (continued)
Card Type Slot priority Maximum number of cards
HBA FC16 1, 2, 3 (c1/c2) or 5, 1, 4, 3 (config 3) 3
HBA FC16 4 (config 1 or 2) or 6 (config 3) 1
10 GB NIC 1, 2, 3 (c1/c2) or 5, 1, 4, 3 (config 3) 3
10 GB NIC 4 (config 1 or 2) or 6 (config 3) 1
HBA FC8 1, 2, 3 (c1/c2) or 5, 1, 4, 3 (config 3) 3
HBA FC8 4 (config 1 or 2) or 6 (config 3) 1
1 GB NIC 1, 2, 3 (c1/c2) or 5, 1, 4, 3 (config 3) 3
1 GB NIC 4 (config 1 or 2) or 6 (config 3) 1
External storage adapter 1, 2, 3 (c1/c2) or 5, 1, 4, 3 (config 3) 3
External storage adapter 4 (config 1 or 2) or 6 (config 3) 1
BOSS 1, 2, 3 (c1/c2) or 5, 1, 4, 3 (config 3) 1
BOSS 4 (config 1 or 2) or 6 (config 3) 1
ACLR (Full Height DW) NA 0

Table 27. Riser configurations with greater than 4 PCIe slots [Riser configuration 3 (1A+2A), 4
(1A+2A+3A), Riser configuration 5 (1B+2A+3A), Riser configuration 6 (1D+2A+3A), Riser configuration
15 (1A+2E+3B), and Riser Configuration 16 (1D+2A+3A)]
Card Type Slot priority Configuration Maximum number of cards
GPU (double width) 1, 8, 4 1A+2A+3A 3
NOTE: Does not support double
width Nvidia A-Series GPUs.

GPU (single width) 1, 8, 4 1D+2A+3A 3

NOTE: Factory install maximum of
3 x GPU cards in slots 1, 8, 4 with
x16 max PCIe width. Customers can
order 3 additional Custom Kits and
install in the order of slots 7, 2, 5,
however slots are limited to x8 max
PCIe width. This does not apply
to the NVIDIA A10 due to reduced
performance in x8 slots.

Nvidia A2 1,8,4,7,2,5 1D+2E+3B 6

Nvidia A10 1, 8, 4 1D+2E+3B 3
Nvidia A16, A30, 1, 8, 4 1A+2E+3B 3
A40, A100
ACLR 1, 8, 4 1A+2A+3A 3
1, 8, 4 1D+2A+3A 3
PCIe Bridge 1, 4, 8 1D+2A+3A 3
Internal storage 6, 5 all 1
adapter
200 G NIC 1 1A+2A+3A 1
1 1D+2A+3A 1

Installing and removing system components 81

Table 27. Riser configurations with greater than 4 PCIe slots [Riser configuration 3 (1A+2A), 4
(1A+2A+3A), Riser configuration 5 (1B+2A+3A), Riser configuration 6 (1D+2A+3A), Riser configuration
15 (1A+2E+3B), and Riser Configuration 16 (1D+2A+3A)] (continued)
Card Type Slot priority Configuration Maximum number of cards
HCA EDR 1, 8, 4, 3 1A+2A+3A 4
8, 4 1B+2A+3A 2
1, 8 1D+2A+3A 2
100 G NIC 1, 8, 4, 3 1A+2A+3A 4
8, 4 1B+2A+3A 2
1, 8, 4 1D+2A+3A 3
100 G OPA 1, 8, 4, 3 1A+2A+3A 4
8, 4 1B+2A+3A 2
1,8, 4 1D+2A+3A 3
HCA FDR 6 All 1
40 G NIC 7, 5, 1, 8, 4, 3 for other 1A+2A+3A 6
supplier
1, 8, 4, 3, 7, 5 for Mellanox 1A+2A+3A 6
1, 7, 2, 3, 5, 8, 4 for other 1B+2A+3A 7
supplier
8, 4, 1, 7, 2, 3, 5 for Mellanox 1B+2A+3A 7
7, 2, 3, 5, 1, 8, 4 for other 1D+2A+3A 7
supplier
1, 8, 4, 7, 2, 3, 5 for Mellanox 1D+2A+3A 7
40 G NIC LP 6 All 1
HBA FC32 7, 5, 1, 8, 4, 3 1A+2A+3A 6
1, 7, 2, 3, 5, 8, 4 1B+2A+3A 7
7, 2, 3, 5, 1, 8, 4 1D+2A+3A 7
HBA FC32 LP 6 All 1
25 G NIC 7, 5, 1, 8, 4, 3 for other 1A+2A+3A 6
supplier
1, 8, 4, 3, 7, 5 for Mellanox 1A+2A+3A 6
1, 7, 2, 3, 5, 8, 4 for other 1B+2A+3A 7
supplier
8, 4, 1, 7, 2, 3, 5 for Mellanox 1B+2A+3A 7
7, 2, 3, 5, 1, 8, 4 for other 1D+2A+3A 7
supplier
1, 8, 4, 7, 2, 3, 5 for Mellanox 1D+2A+3A 7
25 G NIC LP 6 All 1
HBA FC16 7, 5, 1, 8, 4, 3 1A+2A+3A 6
1, 7, 2, 3, 5, 8, 4 1B+2A+3A 7
7, 2, 3, 5, 1, 8, 4 1D+2A+3A 7
HBA FC16 LP 6 All 1

82 Installing and removing system components

Table 27. Riser configurations with greater than 4 PCIe slots [Riser configuration 3 (1A+2A), 4
(1A+2A+3A), Riser configuration 5 (1B+2A+3A), Riser configuration 6 (1D+2A+3A), Riser configuration
15 (1A+2E+3B), and Riser Configuration 16 (1D+2A+3A)] (continued)
Card Type Slot priority Configuration Maximum number of cards
10 G NIC 7, 5, 1, 8, 4, 3 for other 1A+2A+3A 6
supplier
1, 8, 4, 3, 7, 5 for Mellanox 1A+2A+3A 6
1, 7, 2, 3, 5, 8, 4 for other 1B+2A+3A 7
supplier
8, 4, 1, 7, 2, 3, 5 for Mellanox 1B+2A+3A 7
7, 2, 3, 5, 1, 8, 4 for other 1D+2A+3A 7
supplier
1, 8, 4, 7, 2, 3, 5 for Mellanox 1D+2A+3A 7
10 G NIC LP 6 All 1
HBA FC8 7, 5, 1, 8, 4, 3 1A+2A+3A 6
1, 7, 2, 3, 5, 8, 4 1B+2A+3A 7
7, 2, 3, 5, 1, 8, 4 1D+2A+3A 7
HBA FC8 LP 6 All 1
1 G NIC 7, 5, 1, 8, 4, 3 1A+2A+3A 6
1, 7, 2, 3, 5, 8, 4 1B+2A+3A 7
7, 2, 3, 5, 1, 8, 4 1D+2A+3A 7
1 G NIC LP 6 All 1
External storage 1, 8, 4, 3, 7, 5 1A+2A+3A 2
adapter
1, 2, 3, 8, 4, 7, 5 1B+2A+3A 2
2, 3, 1, 8, 4, 7, 5 1D+2A+3A 2
External storage 6 All 1
adapter LP
Express Flash 7, 5, 1, 8, 4, 3, 6 1A+2A+3A 6
NVMe PCIe SSD
adapter 1, 6 for P4800X 1A+2A+3A 2
1, 7, 2, 3, 5, 8, 4, 6 1B+2A+3A 6
1, 2, 6 for P4800X 1B+2A+3A 3
7, 2, 3, 5, 1, 8, 4, 6 1D+2A+3A 6
1, 6 for P4800X 1D+2A+3A 2
BOSS 7, 5, 1, 8, 4, 3 1A+2A+3A 1
1, 7, 2, 3, 5, 8, 4 1B+2A+3A 1
7, 2, 3, 5, 1, 8, 4 1D+2A+3A 1
BOSS LP 6 All 1

NOTE: H750/H350 and HBA350i cards cannot be mixed with H730P, H740P, HBA330, H330 or 12G SAS cards.

NOTE: For information about slot form factor, see the Expansion card riser configurations table.

NOTE: The expansion card slots are not hot-swappable.

Installing and removing system components 83

 NOTE: Riser configuration 9 supports both double width GPUs and single width GPUs. Double width GPUs are supported
only on riser configuration 4, and single width GPUs are supported only on riser configuration 6.

NOTE: Ensure that x16 cards are installed only in x16 slots. Depending on the riser configuration slots 2, 7, or 8 may not be
available.

NOTE: Only half length PCIe cards are supported on riser 2 when NVDIMM-Ns with NVDIMM-N battery are installed on the
air shroud.

NOTE: For configurations that support GPU, maximum four single-wide and two double-wide GPUs are supported when
NVDIMM-Ns with NVDIMM-N battery are installed. Since NVDIMM-N battery is installed on the GPU shroud, GPUs are not
supported on riser 2.

Opening and closing the PCIe card holder latch

Before installing or removing a full length PCIe card, the PCIe card holder latch must be closed. When the full length PCIe card
is installed, open the PCIe card holder latch.

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.

Steps
1. To open the PCIe card holder latch, press the release tab.

Figure 64. Opening the PCIe card holder latch

2. To close the PCIe card holder latch, push the latch until it locks.

84 Installing and removing system components

 Figure 65. Closing the PCIe card holder latch

Next steps
Follow the procedure listed in After working inside your system.

Removing expansion card from the expansion card riser

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If applicable, remove the air shroud.
4. If applicable, disconnect the cables from the expansion card.
5. When removing a card from riser 2 or 3, ensure that the PCIe card holder latch is closed.

Steps
1. Pull the expansion card latch out of the slot.
2. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card
connector on the riser.

Installing and removing system components 85

 Figure 66. Removing the expansion card from expansion card riser 1

Figure 67. Removing the expansion card from expansion card riser 2B

86 Installing and removing system components

 Figure 68. Removing the expansion card from expansion card riser 2

Figure 69. Removing the expansion card from expansion card riser 3

Next steps
1. Install the expansion card into the expansion card riser.
2. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and push the
expansion card latch.
NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications
Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.

Installing and removing system components 87

Installing expansion card into the expansion card riser
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. If installing a new expansion card, unpack it and prepare the card for installation.
NOTE: For instructions, see the documentation accompanying the card.
3. When installing a card into riser 2 or 3, open the PCIe card holder latch.

Steps
1. Pull the expansion card latch.
2. If installed, remove the filler bracket.
NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain
Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the
system and aid in proper cooling and airflow inside the system.

3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser.
4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated.
5. Push the expansion card latch.

Figure 70. Installing expansion card into expansion card riser 1

88 Installing and removing system components

Figure 71. Installing expansion card into expansion card riser 2B

Figure 72. Installing expansion card into expansion card riser 2

Installing and removing system components 89

 Figure 73. Installing expansion card into expansion card riser 3

Next steps
1. If applicable, connect the cables to the expansion card.
2. If applicable, install the air shroud.
3. Follow the procedure listed in After working inside your system.
4. Install any device drivers required for the card as described in the documentation for the card.

Removing riser 2 and 3 blank

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the air shroud.

Steps
1. Using Phillips #2 screwdriver, loosen the screws (3) that secure the blank to the system.
2. Press the release tab, and holding the blank by its edges, lift the blank away from the system.

90 Installing and removing system components

 Figure 74. Removing riser 2 and 3 blank

Next steps
Install the riser 2 and 3 blank.

Installing riser 2 and 3 blank

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Align the screw and guide rail on the riser blank with the screw hole and standoff on the system.
2. Lower the blank into the system until the release tab clicks into place.
3. Tighten the screws to secure the riser blank to the system.

Installing and removing system components 91

 Figure 75. Installing riser 2 and 3 blank

Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system.

Removing riser 3 blank

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.

Steps
1. Using Phillips #2 screwdriver, loosen the screw that secures the blank to the system.
2. Lift the blank away from the system.

92 Installing and removing system components

 Figure 76. Removing riser 3 blank

Next steps
Install the riser 3 blank.

Installing riser 3 blank

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Align the screw on the riser with the screw hole on the system.
2. Using Phillips #2 screwdriver, tighten the screw to secure the blank to the system.

Installing and removing system components 93

 Figure 77. Installing riser 3 blank

Next steps
Follow the procedure listed in After working inside your system.

Removing expansion card riser 1

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If installed, remove the expansion cards from the riser.
4. Disconnect any cables connected to the riser.

Steps
Press the release latches, and lift the riser from the riser connector on the system board.

94 Installing and removing system components

Figure 78. Removing expansion card riser 1

Next steps
Install the expansion card riser 1.

Installing expansion card riser 1

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Align the guide rails on the riser with the standoffs on the side of the system.
2. Lower the riser into the system until the riser connector engages with the connector on the system board.

Installing and removing system components 95

 Figure 79. Installing expansion card riser 1

Next steps
1. If removed, install expansion cards into the riser.
2. Follow the procedure listed in After working inside your system.
3. Install any device drivers required for the card as described in the documentation for the card.

Removing expansion card riser 2

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If applicable, close the PCIe card holder latch on the air shroud to release the full length card.
4. If installed, remove expansion cards installed on the riser.
5. Remove the air shroud.
6. Disconnect any cables connected to the riser.

Steps
1. To remove expansion card riser 2A:
a. Using Phillips #2 screwdriver, loosen the screws that secure the riser to the system.
b. Press the release tab, and holding the riser by its edges, lift the riser from the riser connector on the system board.

96 Installing and removing system components

 Figure 80. Removing expansion card riser 2A

2. To remove expansion card riser 2B or 2C, hold the riser by its edges and lift the riser from the riser connector on the system
board.

Figure 81. Removing expansion card riser 2

Next steps
Install the expansion card riser 2.

Installing expansion card riser 2

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. To install expansion card riser 2A:
a. Align the screw and tab on the riser with the screw hole and slot on the system.

Installing and removing system components 97

 b. Lower the riser into the system until the riser connector engages with the connector on the system board.
c. Using Phillips #2 screwdriver, tighten the screws to secure the riser to the system.

Figure 82. Installing expansion card riser 2A

2. To install expansion card riser 2B or 2C:

a. Align the slot on the riser with the standoff on the system.
b. Lower the riser into the system until the riser card connector engages with the connector on the system board.

Figure 83. Installing expansion card riser 2

Next steps
1. Install the air shroud.
2. If removed, install expansion cards into the riser.
3. If applicable, open the PCIe card holder latch on the air shroud to install the full length card.
4. Follow the procedure listed in After working inside your system.
5. Install any device drivers required for the card as described in the documentation for the card.

98 Installing and removing system components

Removing expansion card riser 3
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the air shroud.
NOTE: If applicable, close the PCIe card holder latch on the air shroud to release the full length card.
4. If installed, remove expansion cards installed on the riser.
5. Disconnect any cables connected to the riser card.

Steps
1. Using Phillips #2 screwdriver, loosen the screw that secures the riser to the system.
2. Press the release tab, and holding the riser by its edges, lift the riser from the riser connector on the system board.

Figure 84. Removing expansion card riser 3

Next steps
Install expansion card riser 3.

Installing expansion card riser 3

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Align the tab on the riser with the slot on the system, and guide rails on the riser with the standoffs on the side of the
system.
2. Lower the riser into the system until the riser edge connector engages with the connector on the system board.
The riser card edge engages with the riser guide on the system.
3. Using Phillips #2 screwdriver, tighten the screw to secure the riser to the system.

Installing and removing system components 99

 Figure 85. Installing expansion card riser 3

Next steps
1. If removed, install expansion cards into the riser.
2. Install the air shroud.
NOTE: If applicable, open the PCIe card holder latch on the air shroud to install the full length card.
3. Follow the procedure listed in After working inside your system.
4. Install any device drivers required for the card as described in the documentation for the card.

GPU or ACLR card installation guidelines

● Ensure that both the processors are installed.
● The processor must use a GPU kit low-profile heat sink module.
● To ensure adequate cooling when one or more GPUs are installed, the ambient inlet temperature is restricted to 30°C for
CPU 150 W/8 C, 165 W/12 C, 200 W, 205 W. For more information, see the www.dell.com/poweredgemanuals section.
● Ensure that the GPU enablement kit is available.
The GPU enablement kit includes:
○ GPU air shroud
○ Mylar
○ Riser 3A or 3B
○ GPU cable for riser 3A or 3B
○ GPU cable for riser 2A or 2E
○ Riser 2A or 2E
○ Riser 1A or 1D
○ GPU cable for riser 1A or 1D
○ Two 1U processor and heat sink modules and two CPU clips
○ Six high performance cooling fans
● All GPUs must be of the same type and model.
● You can install up to three double-wide or six single-wide GPUs.
● The filler bracket on the GPU air shroud must be removed before installing the GPU.
● Ensure that high-performance fans, and GPU air shroud are installed.

100 Installing and removing system components

 NOTE: When using systems with GPU, ensure that you install PSUs with 1100 W or higher, and set the PSU configuration
to non-redundant mode.

NOTE: Generally, any GPU that is greater than 75 W requires a power cable. GPUs with 75 W or less does not require a
power cable.

Removing a GPU
Prerequisites

NOTE: Removal instructions for the FPGA are similar to the GPU card procedure.

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.
3. Press the blue tabs on either sides of the shroud and remove the top cover of the GPU air shroud.

Figure 86. Removing the top cover of GPU air shroud

Steps
1. Lift the expansion card latch.
2. Close the PCIe card holder latch on the GPU air shroud.
3. Hold the GPU by its edges and slide out the GPU at an angle to release it from the connector on the riser.

Installing and removing system components 101

 Figure 87. Removing GPU 1

Figure 88. Removing GPU 2 and 3

4. Disconnect the GPU/FPGA power cable from the GPU and system board.
5. If you are removing the GPU permanently, install a filler bracket over the empty slot opening, and close the expansion card
latch.
NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications
Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system. The filler bracket is necessary to maintain proper thermal conditions.

Next steps
Install the GPU card.

102 Installing and removing system components

Installing a GPU
Prerequisites

NOTE: Installation instructions for the FPGA are similar to the GPU card procedure.

1. Follow the safety guidelines listed in Safety instructions.

2. Remove the air shroud.
3. Remove the heat sink.
4. Remove the cooling fans and replace them with Install the cooling fans.
5. Unpack the GPU cards and the GPU kit.
6. Install the heat sink from the kit.
7. Install the risers.
8. Install the GPU air shroud on the system.

Figure 89. Installing GPU air shroud

9. Press the blue tabs on either sides of the shroud and remove the top cover of the shroud.

Installing and removing system components 103

 Figure 90. Removing the top cover of the shroud
10. If applicable, remove the shroud filler from the GPU air shroud slots.
NOTE: Shroud fillers are available in the GPU air shroud for GPUs installed on riser 2 and 3.

Figure 91. Removing the shroud filler from GPU air shroud slots

NOTE: Shroud fillers are available in the GPU air shroud for GPUs installed only on risers 2 and 3.

NOTE: Ensure that the PCIe card holder latches on GPU air shroud and risers are closed before installing the GPU.
Full-length GPU do not require the PCIe card holder latch on the risers to secure the GPU in place.

NOTE: Ensure that you install the first GPU on riser 1.

NOTE: While installing a GPU on riser 3, place the GPU on the system with the GPU label side facing up.

104 Installing and removing system components

Steps
1. Connect the GPU/FPGA power cable to the connector on the system board.
NOTE: While installing a GPU on riser 1, connect the GPU/FPGA power cable to the connector on riser 1 and route the
cable through the slot on the GPU air shroud.

NOTE: While installing a GPU on risers 2 or riser 3, connect the GPU/FPGA power cable to the connector on the
system board.

2. Connect the other end of the GPU/FPGA power cable to the GPU.
3. Lift the expansion card latch and remove the filler bracket.
NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications
Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.

NOTE: The filler bracket is necessary to maintain proper thermal conditions.

4. Align the connector on the GPU with the connector on the riser.
5. Insert the GPU into the riser until it is fully seated.
6. Press the PCIe lock on the GPU air shroud and riser to release the PCIe card holder latch.
NOTE: Ensure that the GPU edges are seated properly in the GPU air shroud slot and PCIe card holder latch to secure
the GPU in place.

7. Close the expansion card latch.

Figure 92. Installing GPU 1

Installing and removing system components 105

 Figure 93. Securing GPU 1

Figure 94. Installing GPU 2 and 3

106 Installing and removing system components

 Figure 95. Securing GPU 2 and 3

Next steps
1. Install the top cover of the GPU air shroud. If available, remove the plastic cover fixed on the memory socket numbers
marked on the air shroud.

Figure 96. Installing the top cover of GPU air shroud

2. To install mylar foam on the system cover:
a. Place the system cover with the Service Information Label (SIL) side facing up.
b. For easier handling, peel off a small section of the adhesive cover and align the mylar foam with the system cover.
c. Remove rest of the adhesive cover and install mylar foam on the system cover.
d. Press along the length of the mylar foam to ensure that it is firmly affixed to the system cover.

Installing and removing system components 107

 Figure 97. Installing mylar foam on the system cover
3. Follow the procedure listed in After working inside your system.

M.2 SSD module

Removing the M.2 SSD module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the air shroud.
4. Remove the BOSS card.
NOTE: Removing the BOSS card is similar to the procedure for removing an expansion card riser.

Steps
1. Loosen the screws and lift the retention straps that secure the M.2 SSD module on the BOSS card.
2. Pull the M.2 SSD module away from the BOSS card.

108 Installing and removing system components

 Figure 98. Removing the M.2 SSD module

Next steps
Install the M.2 SSD module.

Installing the M.2 SSD module

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.

Steps
1. Align the M.2 SSD module connectors with the connectors on the BOSS card.
2. Push the M.2 SSD module until the module is seated firmly on the BOSS card.
3. Secure the M.2 SSD module on the BOSS card with the retention straps and screws.

Installing and removing system components 109

 Figure 99. Installing the M.2 SSD module

Next steps
1. Install the BOSS card.
NOTE: Installing the BOSS card is similar to installing the expansion card riser.
2. Install the air shroud .
3. Follow the procedure listed in After working inside your system.

Optional MicroSD or vFlash card

Removing the MicroSD and vFlash card
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.

Steps
1. Locate the MicroSD card slot on the vFlash/IDSDM module, and press the card to partially release it from the slot.
To locate IDSDM/vFlash module, see the System board jumpers and connectors section.
2. Hold the MicroSD card and remove it from the slot.
NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.

110 Installing and removing system components

Next steps
Install the MicroSD card.

Installing the MicroSD and vFlash card

Prerequisites
Follow the safety guidelines listed in Safety instructions.

NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.

NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked on
the cards during removal.

Steps
1. Locate the MicroSD card connector on the IDSDM/vFlash module. Orient the MicroSD card appropriately and insert the
contact-pin end of the card into the slot.
To locate IDSDM/vFlash, see the System board jumpers and connectors section.

NOTE: The slot is keyed to ensure correct insertion of the card.

2. Press the card into the card slot to lock it into place.

Installing and removing system components 111

Next steps
Follow the procedure listed in After working inside your system.

Optional IDSDM or vFlash module

Removing the optional IDSDM or vFlash module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If applicable, remove the full-height PCIe cards.
4. If you are replacing the IDSDM/vFlash card, remove the MicroSD cards.
NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.

Steps
1. Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash connector, see the System board jumpers and connectors section.
2. Holding the pull tab, lift the IDSDM/vFlash card out of the system.

112 Installing and removing system components

 Figure 100. Removing the optional IDSDM/vFlash module

NOTE: There are two dip switches on the IDSDM/vFlash card for write-protection.

Next steps
Install the optional IDSDM/vFlash module.

Installing optional IDSDM or vFlash module

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash connector, see the System board jumpers and connectors section.
2. Align the IDSDM/vFlash card with the connector on the system board.
3. Push the IDSDM/vFlash card until it is firmly seated on the system board.

Installing and removing system components 113

 Figure 101. Installing optional IDSDM/vFlash card

Next steps
1. Install the MicroSD cards.
NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.
2. If applicable, install the full height PCIe card.
3. Follow the procedure listed in After working inside your system.

Network daughter card

Removing the network daughter card
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If applicable, remove the expansion card riser 2.

Steps
1. Using a Phillips #2 screwdriver, loosen the captive screws that secure the network daughter card (NDC) to the system
board.
2. Hold the NDC by the edges on either side of the touch points, and lift to remove it from the connector on the system board.
3. Slide the NDC towards the front of the system until the Ethernet connectors are clear of the slot in the back panel.

114 Installing and removing system components

 Figure 102. Removing network daughter card

Next steps
Install the Network Daughter Card.

Installing the network daughter card

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Orient the NDC so that the Ethernet connectors fit through the slot in the chassis.
2. Align the captive screws at the back-end of the card with the screw holes on the system board.
3. Press the touch points on the card until the card connector is firmly seated on the system board connector.
4. Using a Phillips #2 screwdriver, tighten the captive screws to secure the NDC to the system board.

Figure 103. Installing the network daughter card

Installing and removing system components 115

Next steps
1. If applicable, install the expansion card riser 2.
2. Follow the procedure listed in After working inside your system.

Integrated storage controller card

Removing integrated storage controller card
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the air shroud.
4. Remove the expansion card riser 1.

Steps
1. Using Phillips #2 screwdriver, loosen the screws that secure the integrated storage controller cable to the system board.
2. Lift the integrated storage controller cable away from the integrated storage controller.

Figure 104. Removing integrated storage controller cable

3. Lift one end of the card and angle it to disengage the card from the integrated storage controller card holder on the system
board.
4. Lift the card out of the system.
5. Hold the interposer board by its edges, and pull the board until the connector on the board disengages from the connector
on the system board.

116 Installing and removing system components

 Figure 105. Removing integrated storage controller card

Next steps
Install the integrated storage controller card.

Installing integrated storage controller card

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Hold the interposer board by its edges, and align the interposer board connector with the connector on the system board.
2. Press the touch point on the interposer board until the interposer board connector is firmly seated on the system board
connector.
3. Angle the card to engage the card with the integrated storage controller card holder on the system board.
4. Lower the card into place until the card is fully seated in the integrated storage controller card holder.

Figure 106. Installing integrated storage controller card

Installing and removing system components 117

5. Align the screws on the integrated storage controller card cable with the screw holes on the system board.
6. Using Phillips #2 screwdriver, tighten the screws to secure the integrated storage controller card cable to the system board.

Figure 107. Installing integrated storage controller card cable

Next steps
1. Install the expansion card riser 1.
2. Install the air shroud.
3. Follow the procedure listed in After working inside your system.

Backplane
Backplane details
Depending on your system configuration, the backplanes supported in PowerEdge R740 are listed here:

Table 28. Supported backplane options for PowerEdge R740 systems.

System Supported backplane options
2.5 inch (x16) SAS/SATA backplane, or
PowerEdge R740 2.5 inch (x8) SAS/SATA backplane, or
3.5 inch (x8) SAS/SATA backplane

Figure 108. Back view of 16 x 2.5 inch drive backplane

1. signal connector (J_BP_SIG)
2. power connector (J_BP_PWR)

118 Installing and removing system components

Figure 109. Back view of 8 x 2.5 inch drive backplane
1. SAS connector (BP SAS B) 2. SAS connector (BP SAS A)
3. power connector (J_BP_PWR) 4. signal connector (J_BP_SIG)

Figure 110. Back view of 8 x 3.5 inch drive backplane

1. SAS connector (BP SAS B) 2. signal connector (J_BP_SIG)
3. SAS connector (BP SAS A) 4. power connector (J_BP_PWR_A)

Removing the backplane

The procedure to remove the backplane is identical for all backplane configurations.

Prerequisites
CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing
the backplane.

CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you
can replace them in the same locations.
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the air shroud.
4. Remove the cooling fan assembly.
5. Remove the backplane cover.
6. Remove all drives.
7. Disconnect all the cables from the backplane.

Steps
Press the release tabs and lift the backplane to disengage the backplane from the hooks on the system.

Installing and removing system components 119

Figure 111. Removing the backplane

Next steps
Install the backplane.

Installing the backplane

The procedure to install the backplane is identical for all backplane configurations.

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Use the hooks on the system as guides to align the backplane.
2. Lower the backplane until the release tabs snap into place.

Figure 112. Installing the backplane

120 Installing and removing system components

Next steps
1. Connect all the cables to the backplane.
2. Install all the drives.
3. Install the backplane cover.
4. Install the cooling fan assembly.
5. Install the air shroud.
6. Follow the procedure listed in After working inside your system.

Cable routing

Figure 113. Cable routing – 8 x 2.5 inch drive backplane with mini PERC
1. backplane 2. backplane power cable (BP: BP1 to MB: BP1 )
3. backplane signal cable (BP: BPSIG1 to MB: BPSIG1) 4. system board
5. mini PERC 6. SAS cable (BP: BP SAS A, BP SAS B to adapter PERC)

Installing and removing system components 121

Figure 114. Cable routing – 8 x 2.5 inch drive backplane with adapter PERC
1. backplane 2. backplane signal cable (BP: BPSIG1 to MB: BPSIG1)
3. backplane power cable (BP: BP1 to MB: BP1) 4. system board
5. adapter PERC 6. SAS cable (BP: BP SAS A, BP SAS B to MB: RISER 2)

Figure 115. Cable routing – 8 x 3.5 inch drive backplane with on board SATA
1. backplane 2. backplane power cable (BP: BP1 to MB: BP1)
3. backplane signal cable (BP: BPSIG1 to MB: BPSIG1) 4. system board
5. SATA B cable (BP: BP SAS B to MB: J_BP_SIG1) 6. SATA A cable (BP: BP SAS A to MB: BP 12C RVYPM)

122 Installing and removing system components

Figure 116. Cable routing – 8 x 3.5 inch drive backplane with mini PERC
1. backplane 2. backplane power cable (BP: BP to MB: BP1)
3. backplane signal cable (BP: BPSIG1 to MB: BPSIG1) 4. system board
5. mini PERC 6. SAS cable (BP: BP SAS A0, BP SAS B0 to MB:
J_STORAGE1)

Figure 117. Cable routing – 8 x 3.5 inch drive backplane with adapter PERC
1. backplane 2. backplane power cable (BP: BP1 to MB: BP1)
3. backplane signal cable (BP: BPSIG1 to MB: BPSIG1) 4. system board
5. adapter PERC 6. SAS A cable (BP: BP SAS A0 to MB: J_BP_PWR_A1)

Installing and removing system components 123

7. SAS B cable (BP: BP SAS B0 to MB: J_BP_SIG1)

Figure 118. Cable routing – 16 x 2.5 inch drive backplane with mini PERC
1. backplane 2. backplane expander
3. backplane power cable (BP: BP1 to MB: BP1) 4. backplane signal cable (BP: BPSIG1 to MB: BPSIG1)
5. system board 6. mini PERC
7. SAS cable (BP: BP SAS A0, BP SAS BO to MB:
J_STORAGE1)

124 Installing and removing system components

Figure 119. Cable routing – 16 x 2.5 inch drive backplane with adapter PERC
1. backplane 2. backplane expander
3. backplane power cable (BP: BP1 to MB: BP1) 4. backplane signal cable (BP: BPSIG1 to MB: BPSIG1)
5. system board 6. adapter PERC
7. SAS cable (BP: J_SAS_BO, J_SAS_A0 to MB:
J_STORAGE1)

System battery
Replacing the system battery
Prerequisites
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only
with the same or equivalent type recommended by the manufacturer. For more information, see the safety
information that shipped with your system.
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If applicable, close the PCIe card holder latch on the air shroud to release the full length card.
4. If applicable, disconnect the power or data cables from expansion card(s).
5. Remove the expansion card riser 1A.

Steps
1. Locate the battery socket. For more information, see the System board jumpers and connectors section.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing
or removing a battery.

2. Use a plastic scribe to pry out the system battery.

Installing and removing system components 125

 Figure 120. Removing the system battery

3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs.
4. Press the battery into the connector until it snaps into place.

Figure 121. Installing the system battery

Next steps
1. Install the expansion card riser 1A.
2. If applicable, connect the cables to the expansion card(s).
3. If applicable, open the PCIe card holder latch on the air shroud to secure the full length expansion card.
4. Follow the procedure listed in After working inside your system.
5. While booting, press F2 to enter the System Setup and ensure that the battery is operating properly.
6. Enter the correct time and date in the System Setup Time and Date fields.
7. Exit the System Setup.

USB 3.0 module

USB 3.0 module details
An additional USB 3.0 port can be added to the front of the system. The USB 3.0 module cable connects to the internal USB
port on the system board. In this scenario, the default internal USB port is available under the backplane cover.
NOTE: The position of the USB 3.0 module and default internal USB port may vary depending on the configuration of your
system.

Removing USB 3.0 module

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the backplane cover.
4. Remove the cooling fan assembly.
5. Remove the air shroud.
6. Remove the internal USB memory key.

126 Installing and removing system components

 NOTE: The position of the USB 3.0 module may vary depending on the configuration of your system.

NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route these cables
properly when you replace them to prevent them from being pinched or crimped.

Steps
1. Disconnect the cables from the system board.
2. Using Phillips #2 screwdriver, loosen the screw on the USB 3.0 module.
3. Slide the USB 3.0 module out of the system.

Figure 122. Removing USB 3.0 module

Next steps
Install the USB 3.0 module.

Installing USB 3.0 module

Prerequisites
Follow the safety guidelines listed in Safety instructions.

NOTE: The position of the USB 3.0 module may vary depending on the configuration of your system.

Steps
1. Route the power and the USB cables on the USB 3.0 module through the USB 3.0 module slot on the front panel.
2. Insert the USB 3.0 module into the slot on the front panel.
3. Align the screws on the module with the screw holes on the system.
4. Using the Phillips #2 screwdriver, tighten the screw to secure the module to the system.
5. Route and connect the USB cable to internal USB port and power cable to the backplane 3 power connector on the system
board.
To locate the connector, see the System board jumpers and connectors section.

Installing and removing system components 127

 Figure 123. Installing USB 3.0 module

Next steps
1. Install the internal USB memory key.
2. Install the air shroud.
3. Install the cooling fan assembly.
4. Install the backplane cover.
5. Follow the procedure listed in After working inside your system.

Optional internal USB memory key

Optional internal USB memory key details
An optional USB memory key can be installed in the internal USB 3.0 port.

NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.

For configurations that support USB 3.0 module, the USB 3.0 module cable connects to the internal USB port on the system
board. In this scenario, the default internal USB port is available under the backplane cover. The position of the default internal
USB port may vary depending on the configuration of your system.

Replacing the optional internal USB memory key

Prerequisites
CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of
the USB memory key are 15.9 mm wide x 57.15 mm long x 7.9 mm high.
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.

Steps
1. Locate the USB port or USB memory key on the system board.
To locate the USB port, see the internal USB memory key details section.
2. If installed, remove the USB memory key from the USB port.
3. Insert the replacement USB memory key into the USB port.

128 Installing and removing system components

Next steps
1. Follow the procedure listed in After working inside your system.
2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.

Optional optical drive

Removing the optional optical drive
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the backplane cover.
4. Remove the air shroud.
5. Disconnect the power and data cables from the back of the drive.
NOTE: Ensure that you note the routing of the power and data cable on the side of the system as you remove them
from the system board and drive. Route these cables properly when you replace them to prevent them from being
pinched or crimped.

Steps
1. Press the release tab to release the optical drive.
2. Slide the optical drive out of the system.

Figure 124. Removing the optional optical drive

Next steps
1. If you are not adding a new optical drive, install the optical drive blank.
The procedure to install the optical drive blank is the same as the optical drive.
2. Install the optional optical drive.

Installing and removing system components 129

Installing the optional optical drive
Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Align the optical drive with the optical drive slot on the front of the system.
2. Slide in the optical drive until the release tab snaps into place.

Figure 125. Installing the optional optical drive

Next steps
1. Connect the power and data cables to the optical drive and system board.
NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped.
2. Install the air shroud.
3. Install the backplane cover.
4. Follow the procedure listed in After working inside your system.

Power supply units

Power supply unit details
Your system supports one of the following:
● Two 2400 W, 2000 W, 1600 W, 1100 W, 750 W, or 495 W AC PSUs
● Two 1100 W DC PSUs
● Two 1100 W or 750 W Mixed Mode HVDC PSUs
NOTE: For more information, see the www.dell.com/poweredgemanuals section.

130 Installing and removing system components

 CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example,
Extended Power Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is
not supported, even if the PSUs have the same power rating. Mixing PSUs will result in mismatch condition or
failure to turn the system on.

NOTE: Titanium PSU is nominally rated for 200 V AC to 240 V AC input only.

NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or 2+0 – without
redundancy) is configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs
when Hot Spare is disabled. When Hot Spare is enabled, one of the PSUs is put into the sleep mode when system utilization
is low in order to maximize efficiency.

NOTE: If two PSUs are used, they must be of the same maximum output power.

NOTE: PSUs are hot swappable.

Hot spare feature

Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit
(PSU) redundancy.
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100
percent of the system load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active
PSU. If the output voltage of the active PSU drops, the PSU in the sleep state returns to an active output state.
If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can also activate the
sleeping PSU.
The default PSU settings are as follows:
● If the load on the active PSU is more than 50 percent of PSU rated power wattage, then the redundant PSU is switched to
the active state.
● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to
the sleep state.
You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide
available at www.dell.com/poweredgemanuals.

Removing a power supply unit blank

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the blank outward.
CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a
non-redundant configuration. Remove the PSU blank only if you are installing a second PSU.

Installing and removing system components 131

Figure 126. Removing a power supply unit blank

Next steps
Install the PSU blank.

Installing a power supply unit blank

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
NOTE: Install the power supply unit (PSU) blank only in the second PSU bay.

Steps
Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.

Figure 127. Installing a power supply unit blank

Removing a power supply unit

The procedure for removing AC and DC PSUs is identical.

Prerequisites
CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems,
remove and replace only one PSU at a time in a system that is powered on.
1. Follow the safety guidelines listed in Safety instructions.
2. Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cable
from the strap on the PSU handle.
3. Unlatch and lift the optional cable management arm if it interferes with the PSU removal.
For information about the cable management arm, see the system’s rack documentation at www.dell.com/
poweredgemanuals.

132 Installing and removing system components

Steps
Press the orange release latch and slide the PSU out of the system by using the PSU handle.

Figure 128. Removing a power supply unit

Next steps
Install the PSU or PSU blank.

Installing a power supply unit

The procedure for installing AC and DC PSUs is identical.

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum
output power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.

Steps
Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place.

Installing and removing system components 133

Figure 129. Installing a power supply unit

Next steps
1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the
system’s rack documentation at www.dell.com/poweredgemanuals.
2. Connect the power cable to the PSU, and plug the cable into a power outlet.
CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.

NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the
PSU and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new PSU is
discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify that the PSU
is functioning properly.

Wiring instructions for a DC power supply unit

Your system supports up to two –(48–60) V DC power supply units (PSUs).
NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical
wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by
Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire Gauge (AWG)
wire rated minimum 90ºC for source and return. Protect the –(48–60) V DC (1 wire) with a branch circuit
over-current protection rated 50 A for DC with a high interrupt current rating.

CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated from the AC
source (reliably grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V DC source is efficiently
secured to earth (ground).

NOTE: A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field wiring.

Input requirements
● Supply voltage: –(48–60) V DC
● Current consumption: 32 A (maximum)

134 Installing and removing system components

Kit contents
● Dell part number 6RYJ9 terminal block or equivalent (1)
● #6-32 nut equipped with lock washer (1)

Required tools
Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire.

NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

Required wires
● One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC].
● One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return).
● One UL 10 AWG, 2 m maximum, green with a yellow stripe, stranded wire (safety ground).

Assembling and connecting safety ground wire

Prerequisites
NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical
wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by
Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

Steps
1. Strip the insulation from the end of the green or yellow wire, exposing approximately 4.5 mm (0.175 inches) of copper wire.
2. Using a hand-crimping tool (Tyco Electronics, 58433-3 or equivalent), crimp the ring-tongue terminal (Jeeson Terminals Inc.,
R5-4SA or equivalent) to the green and yellow wire (safety ground wire).
3. Connect the safety ground wire to the grounding post on the back of the system by using a number 6-32 nut that is
equipped with a locking washer.

Figure 130. Assembling and connecting the safety ground wire

1. #6-32 nut 2. spring washer
3. grounding post 4. safety ground wire

Installing and removing system components 135

 Figure 131. Removing the safety ground wire
1. #6-32 nut 2. spring washer
3. grounding post 4. safety ground wire

Assembling DC input power wires

Prerequisites
NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical
wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by
Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

Steps
1. Strip the insulation from the ends of the DC power wires, exposing approximately 13 mm (0.5 inches) of copper wire.
NOTE: Reversing polarity when connecting DC power wires can permanently damage the power supply or the system.

2. Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using
a Phillips number 2 screwdriver.
NOTE: To protect the power supply from electrostatic discharge, the captive screws must be covered with the rubber
cap before inserting the mating connector into the power supply.

3. Rotate the rubber cap clockwise to fix it over the captive screws.
4. Insert the mating connector into the power supply.

136 Installing and removing system components

 Figure 132. Assembling the DC Input Power Wires
1. DC wire RTN 2. DC power connector
3. captive screw (2) 4. rubber cap
5. DC power socket 6. DC wire –48 V

Figure 133. Removing the DC Input Power Wires

1. wire RTN 2. DC power connector
3. captive screw (2) 4. rubber cap
5. DC power socket 6. wire –48 V

System board
Removing system board
Prerequisites
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted
to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key.

Installing and removing system components 137

 If you replace this system board, you must supply the recovery key when you restart your system or program
before you can access the encrypted data on your drives.

CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in
module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an
installed TPM plug-in module breaks the cryptographic binding, and it cannot be re-installed or installed on
another system board.
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the following:
a. Air shroud
b. Cooling fan assembly
c. Power supply units
d. Expansion cards and expansion card risers
e. Integrated storage controller card
f. Optional IDSDM or vFlash card
g. Optional internal USB memory key (if installed)
h. USB 3.0 module (if installed)
i. Processor and heat sink module
j. Processor blank (if installed)
CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that
you cover the processor socket with the processor dust cover.
k. Memory modules and memory module blanks
l. Network daughter card

Steps
1. Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the system board from
the system.

CAUTION: Do not lift the system board by holding a memory module, processor, or other components.

2. Holding the system board holder, pull the blue release pin, and slide the system board toward the front of the system to
disengage the connectors from the slots on the system.
3. Incline the system board at an angle, and lift the system board out of the system.

Figure 134. Removing system board

138 Installing and removing system components

Next steps
Install the system board.

Installing system board

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Unpack the replacement system board assembly.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.

CAUTION: Take care not to damage the system identification button while placing the system board into the
system.

2. Holding the system board holder and blue release pin, incline the system board, and lower the system board into the system.
3. Slide the system board toward the back of the system until the release pin clicks into place.

Figure 135. Installing system board

Next steps
1. Replace the following:
a. Trusted Platform Module
NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM
plug-in module will be provided for all system board replacements where a TPM plug-in module was installed.
b. Integrated storage controller card
c. Optional internal USB memory key (if applicable)
d. USB 3.0 module (if applicable)
e. Optional IDSDM or vFlash module
f. Expansion cards and expansion card risers
g. Processor and heat sink module
h. Processor blank (if applicable)
i. Memory modules and memory module blanks
j. Network daughter card
k. Cooling fan assembly
l. Air shroud
m. Power supply units

Installing and removing system components 139

2. Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing
bracket.
3. Follow the procedure listed in After working inside your system.
4. Ensure that you:
a. Use the Easy Restore feature to restore the Service Tag. For more information, see Restoring the Service Tag using Easy
Restore.
b. If the Service Tag is not backed up in the backup flash device, enter the Service Tag manually. For more information, see
Entering the system Service Tag by using System Setup.
c. Update the BIOS and iDRAC versions.
d. Re-enable the Trusted Platform Module (TPM). For more information, see Upgrading the Trusted Platform Module.
5. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller
User's Guide, at www.dell.com/poweredgemanuals.

Restoring the Service Tag using Easy Restore

The easy restore feature allows you to restore your service tag, license, UEFI configuration, and the system configuration data
after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system
board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

About this task

Below is a list of options available:
● Restore the service tag, license, and diagnostics information, press Y
● Navigate to the Lifecycle Controller based restore options, press N.
● Restore data from a previously created Hardware Server Profile, press F10
NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.
● To restore the system configuration data, press Y
● To use the default configuration settings, press N
NOTE: After the restore process is complete, system reboots.

Manually update the Service Tag

After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System
Setup.

About this task

If you know the system service tag, use the System Setup menu to enter the service tag.

Steps
1. Turn on the system.
2. To enter the System Setup, press F2.
3. Click Service Tag Settings.
4. Enter the service tag.
NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct
service tag. Once the service tag is entered, it cannot be updated or changed.

5. Click OK.

140 Installing and removing system components

Entering the system Service Tag by using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.

Steps
1. Turn on the system.
2. Press F2 to enter System Setup.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.

5. Click OK.
6. Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.

Trusted Platform Module

Upgrading the Trusted Platform Module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
NOTE:
● Ensure that your operating system supports the version of the TPM module being installed.
● Ensure that you download and install the latest BIOS firmware on your system.
● Ensure that the BIOS is configured to enable UEFI boot mode.

About this task

CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted
to create a recovery key during program or System Setup. Work with the customer to create and safely store
this recovery key. When replacing this system board, you must supply the recovery key when you restart your
system or program before you can access the encrypted data on your hard drives.

CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board.
Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM
cannot be reinstalled or installed on another system board.

Removing the TPM

Steps
1. Locate the TPM connector on the system board.
2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.
3. Slide the TPM module out from its connector.
4. Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.
5. Pull the plastic rivet out of its slot on the system board.

Installing and removing system components 141

Installing the TPM
Steps
1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.
2. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
3. Press the plastic rivet until the rivet snaps into place.

Figure 136. Installing the TPM

4. Replace the screw that secures the TPM to the system board.

Next steps
1. Install the system board.
2. Follow the procedure listed in After working inside your system.

Initializing TPM for BitLocker users

Steps
Initialize the TPM.
For more information, see .
The TPM Status changes to Enabled, Activated.

Initializing the TPM 1.2 for TXT users

Steps
1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3. From the TPM Security option, select On with Pre-boot Measurements.
4. From the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
7. Enter System Setup again.
8. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
9. From the Intel TXT option, select On.

142 Installing and removing system components

Initializing the TPM 2.0 for TXT users
Steps
1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3. From the TPM Security option, select On.
4. Save the settings.
5. Restart your system.
6. Enter System Setup again.
7. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
8. Select the TPM Advanced Settings option.
9. From the TPM2 Algorithm Selection option, select SHA256, then go back to System Security Settings screen.
10. On the System Security Settings screen, from the Intel TXT option, select On.
11. Save the settings.
12. Restart your system.

Control panel
Control panel details
Your system supports:
● ○ If the load on the active PSU is more than 50 percent of PSU rated power wattage, then the redundant PSU is switched
to the active state.
○ If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to
the sleep state.
Left control panel: Contains status LEDs, system ID button, and iDRAC Quick Sync 2 (optional).
● Right control panel: Contains power button, USB 2.0 port, VGA port micro USB for iDRAC Direct, and status LED for iDRAC
Direct.

Removing the left control panel

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the cooling fan assembly.
4. Remove the air shroud

Steps
1. Pull the cable latch and disconnect the control panel cable from the system board connector.
2. Using a Phillips #1 screwdriver, remove the screws to remove the cable cover, which secure the lest control panel and cable
tube to the system.
3. Holding the control panel and cable tube by its sides, remove the control panel and cable tube away from the system.

Installing and removing system components 143

 Figure 137. Removing left control panel

Next steps
Install the left control panel.

Installing the left control panel

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Route the control panel cable through the side wall of the system.
2. Align the left control panel assembly with the control panel slot on the system and place the assembly in the slot on the
system.
3. Connect the control panel cable to the system board connector and secure it using cable latch.
4. Using a Phillips #1 screwdriver, install the screws that secure the control panel and cable tube to the system.

144 Installing and removing system components

 Figure 138. Installing left control panel

Next steps
1. Install the air shroud.
2. Install the cooling fan assembly.
3. Follow the procedure listed in After working inside your system.

Removing the right control panel

Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the air shroud.
4. Remove the cooling fan assembly.

Steps
1. Disconnect the VGA cable from the system board.
2. Pull the cable latch and disconnect the control panel cable from the system board connector.
3. Using Phillips #1 screwdriver, remove the screws that secure the control panel and cable tube to the system.
4. Holding the control panel and cable tube by its sides, remove the control panel and cable tube away from the system.

Installing and removing system components 145

 Figure 139. Removing right control panel

Next steps
Install the right control panel.

Installing the right control panel

Prerequisites
Follow the safety guidelines listed in Safety instructions.

Steps
1. Route the control panel cable and VGA cable through the side wall of the system.
2. Align the control panel with the control panel slot on the system and attach the control panel to the system.
3. Connect the VGA cable to the system board.
4. Connect the control panel cable to the connector on the system board and lower the cable latch to secure the cable in place.
5. Using a Phillips #1 screwdriver, install the screw that secures the control panel and cable tube to the system.

146 Installing and removing system components

 Figure 140. Installing right control panel

Next steps
1. Install the cooling fan assembly.
2. Install the air shroud.
3. Follow the procedure listed in After working inside your system.

Installing and removing system components 147

 5
System diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The
purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If
you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the
problem.
Topics:
• Dell Embedded System Diagnostics

Dell Embedded System Diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)
diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:
● Run tests automatically or in an interactive mode
● Repeat tests
● Display or save test results
● Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
● View status messages that inform you if tests are completed successfully
● View error messages that inform you of problems encountered during testing

Running the Embedded System Diagnostics from Boot Manager

Run the Embedded System Diagnostics (ePSA) if your system does not boot.

Steps
1. When the system is booting, press F11.
2. Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
3. Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics
starts executing the tests on all the detected devices.

Running the Embedded System Diagnostics from the Dell Lifecycle

Controller
Steps
1. As the system boots, press F10.
2. Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics
starts executing the tests on all the detected devices.

System diagnostic controls

Menu Description
Configuration Displays the configuration and status information of all detected devices.

148 System diagnostics

Menu Description
Results Displays the results of all tests that are run.
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one
event description is recorded.

System diagnostics 149

 6
Jumpers and connectors
This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches
and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and
setup passwords. You must know the connectors on the system board to install components and cables correctly.
Topics:
• System board jumpers and connectors
• System board jumper settings
• Disabling forgotten password

System board jumpers and connectors

Figure 141. System board jumpers and connectors

150 Jumpers and connectors

Table 29. System board jumpers and connectors
Item Connector Description
1 J_ODD Optical drive power connector
2 A7, A1, A8, A2, A9, A3 Memory module sockets
3 J_FAN2U_6 Cooling fan 6 connector
4 J_BP3 Backplane 3 power connector
5 J_FAN2U_5 Cooling fan 5 connector
6 A6, A12, A5, A11, A4, A10 Memory module sockets
7 J_FAN2U_4 Cooling fan 4 connector
8 INTRUSION_DET Intrusion switch connector
9 B7, B1, B8, B2, B9, B3 Memory module sockets
10 J_FAN2U_3 Cooling fan 3 connector
11 J_FAN2U_2 Cooling fan 2 connector
12 J_BP_SIG1 Backplane 1 signal connector
13 B6, B12, B5, B11, B4, B10 Memory module sockets
14 J_BP1 Backplane 1 power connector
15 J_FAN2U_1 Cooling fan 1 connector
16 P_LFT_CP Left control panel connector
17 CPU2 CPU2 processor and heat sink module socket (with
dust cover)
18 J_R3_X24 Riser 3 connector
19 J_BP_SIG2 Backplane 2 signal connector
20 J_BP_SIG0 Backplane 0 signal connector
21 J_BP0 (RSR3_225W) Backplane 0 power connector (Riser 3 PCIe 225 W
power)
22 J_BP2 (RSR2_225W) Backplane 2 power connector (Riser 2 PCIe 225 W
power)
23 J_BATT_SIG NVDIMM-N battery signal connector
24 J_BATT_PWR NVDIMM-N battery power connector
25 PWRD_EN Reset BIOS password
26 NVRAM_CLR Clear NVRAM
27 J_USB_INT Internal USB connector
28 J_IDSDM IDSDM/vFlash connector
29 J_NDC NDC connector
30 J_R2_X24_IT9 Riser 2 connector
31 J_R2_3R_X8_IT9 Riser 2 connector
32 LEDs System board diagnostic LED indicators
33 BATTERY Battery connector
34 J_FRONT_VIDEO Video connector
35 J_R1_SS82_3 and J_R1_SS60_1 Riser 1 connector

Jumpers and connectors 151

Table 29. System board jumpers and connectors (continued)
Item Connector Description
36 J_TPM_MODULE TPM connector
37 J_SATA_B SATA B connector
38 J_R1_SS82_1 Riser 1 connector (Mini PERC option)
39 J_SATA_A SATA A connector
40 J_SATA_C SATA C connector (Optical drive SATA connector)
41 CPU1 CPU1 processor and heat sink module
42 P_RGT_CP Right control panel connector

System board jumper settings

For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section.

Disabling forgotten password

The software security features of the system include a system password and a setup password. The password jumper enables or
disables password features and clears any password(s) currently in use.

Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.

Steps
1. Power off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
4. Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before
you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4.
NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new
password(s) the next time it boots.

5. Reconnect the system to its electrical outlet and power on the system, including any attached peripherals.
6. Power off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
7. Remove the system cover.
8. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
9. Install the system cover.
10. Reconnect the system to its electrical outlet and power on the system, including any attached peripherals.
11. Assign a new system and/or setup password.

152 Jumpers and connectors

 7
Getting help
Topics:
• Contacting Dell EMC
• Documentation feedback
• Accessing system information by using QRL
• Receiving automated support with SupportAssist
• Recycling or End-of-Life service information

Contacting Dell EMC

Dell EMC provides several online and telephone based support and service options. If you do not have an active internet
connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog.
Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,
technical assistance, or customer service issues:

Steps
1. Go to www.dell.com/support/home.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell EMC Global Technical Support:
a. Click Contact Technical Support.
b. Enter your system Service Tag in the Enter your Service Tag field on the Contact Us webpage.

Documentation feedback
You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback
to send your feedback.

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) located on the information tag in the front of the system, to access the
information about the PowerEdge system.

Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
● How-to videos

Getting help 153

● Reference materials, including the Installtion and Service Manual, LCD diagnostics, and mechanical overview
● Your system service tag to quickly access your specific hardware configuration and warranty information
● A direct link to Dell to contact technical assistance and sales teams

Steps
1. Go to www.dell.com/qrl and navigate to your specific product or
2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick
Resource Locator section.

Quick Resource Locator for PowerEdge R740 and R740xd systems

Figure 142. Quick Resource Locator for PowerEdge R740 and R740xd systems

Receiving automated support with SupportAssist

Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server,
storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive
the following benefits:
● Automated issue detection — SupportAssist monitors your Dell EMC devices and automatically detects hardware issues,
both proactively and predictively.
● Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell EMC
Technical Support.
● Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and
uploads it securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue.
● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the
issue.
The available benefits vary depending on the Dell EMC Service entitlement purchased for your device. For more information
about SupportAssist, go to www.dell.com/supportassist.

Recycling or End-of-Life service information

Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components,
visit www.dell.com/recyclingworldwide and select the relevant country.

154 Getting help