INSTITUTE OF HAZARDOUS MATERIALS MANAGEMENT

Candidate Handbook to Hazardous Materials, Dangerous Goods, and

Environmental Health and Safety Certifications

ALL RIGHTS RESERVED FOR AN IHMM PUBLICATION

November 2023

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IHMM Candidate Handbook
 WHO WE ARE
WHY WE EXIST

We believe there is only one Earth; our passion is to protect it.

OUR VISION

IHMM credentials and competency standards are embraced worldwide

OUR MISSION

IHMM sets standards of excellence for professional credentials to advance the global
environmental, health, and safety communities of practice.

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 TABLE OF CONTENTS
I. INTRODUCTION………………………………………………………………………….... 4

II. PURPOSE OF THE IHMM CANDIDATE HANDBOOK ………………………………... 4

III. ABOUT IHMM……………………………………………………………………………….. 4

A. IHMM’s Commitment to Impartiality..……………………………………………… 5

B. IHMM’s Statement of Objectivity…………………………………………………... 5

C. IHMM’s Statement of Non-Discrimination………………………………………… 5

IV. CERTIFICATION PROCESS CHECKLIST …………………………………………….. 5

A. Select Your Certification …............................................................................ 6

B. Applications and Eligibility Requirements………………………………………... 7

C. Application Instructions ................................................................................... 9

D. Certification Agreement and Disciplinary Policies ……………………………… 11

E. Validation…………………………………………………………………………….. 11
F. Denial of Eligibility…………………………………………………………………... 11

V. Authorization to Test at Test Centers…………………………....................................... 11

VI. Authorization to Test for Remote Online Live Proctored Exams……………………..... 12

VII. Preparing to take the Examination………………………………………………….......... 17

VIII. Taking the Examination………………………………………………….………………..... 19

IX. Method of Testing………………………………………………….................................... 20

X. Challenging the Exam…………………………………………………............................. 21

XI. After Certification is Achieved………………………………………………….................. 22

Direct all inquiries to:

IHMM
9210 Corporate Blvd, Suite 470
Rockville, MD 20850
Phone: 301-984-8969
Fax: 301-984-1516
E-mail: [email protected]
Website: www.ihmm.org

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 I. INTRODUCTION
Welcome! Thank you for your interest in pursuing a certification offered by the Institute of Hazardous Materials
Management (IHMM). IHMM is a not-for-profit organization and has been a leader in hazardous materials,
dangerous goods, environment, health, and safety credentials since 1984. IHMM has been protecting the
environment and the public’s health, safety, and security through the creation of credentials recognizing more
than 18,000 professionals who have demonstrated a high level of knowledge, expertise, and excellence in the
management of hazardous materials, dangerous goods transportation, environmental protection, health, and
safety.

II. PURPOSE OF THE IHMM CANDIDATE HANDBOOK

The purpose of this Candidate Handbook is to help you obtain the IHMM credential(s) you have selected. You
will find step-by-step guidance on applying for certification, determining if you are eligible with education and
work experience, and deciding to take the exam at a test center, or by online remote live proctored exam. There’s
information on special testing accommodations, exam security, scheduling your exam, taking the exam, and
what to expect after certification is achieved. This publication is subject to change without notice at any time. For
the most current version of this publication, please visit www.ihmm.org.
Visit www.ihmm.org and click on MyIHMM to create an account and apply for your certification(s). If you need
assistance in applying for certification or have questions about the application process, contact
[email protected] or call 301-984-8969.

III. ABOUT IHMM

IHMM develops and administers professional standards of excellence for credentials for those who practice in
the disciplines to advance the global environmental, health, and safety communities of practice.
The Certified Hazardous Materials Manager (CHMM®), Certified Hazardous Materials Practitioner (CHMP®),
and Certified Dangerous Goods Professional (CDGP®) certification programs are accredited by the ANAB which
meets ISO/IEC 17024: Conformity Assessment—General Requirements for Bodies Operating Certification of
Persons. ANAB is an independent third-party organization that evaluates certification programs and organization
requirements on an annual basis. IHMM has achieved accreditation from the Council of Engineering and
Scientific Specialty Boards (CESB) for the CHMM®, CHMP®, CSHM®, and CSMP® credentials.
Accreditation provides many benefits, and it strengthens IHMM certifications.
 Defensible and reliable examinations
 Increased value for the IHMM credentials
 Broader global recognition
 Greater security and confidentiality for all IHMM candidates
 Wider professional acceptance and marketability
 Peer development and review with professional test development guidance

A. IHMM's COMMITMENT TO IMPARTIALITY

The Institute of Hazardous Materials Management (IHMM) is committed to impartiality and objectivity in every
aspect of our operation and understands the importance of carrying out its certification activities. IHMM fairly
implements its policies and procedures among all applicants, candidates, and certified individuals. We have
intentionally structured ourselves to segregate responsibilities in our organization to facilitate this impartiality
and objectivity. IHMM's processes and procedures are governed by its Bylaws, Management Systems

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 Manual, and Code of Ethics. We welcome any suggestions on how we can improve our implementation of
certification activities.

B. IHMM’S STATEMENT OF OBJECTIVITY

All candidate applications shall be evaluated objectively without regard to age, sex, race, religion, national
origin, marital status, or other bases protected by law.

C. IHMM’S STATEMENT OF NON-DISCRIMINATION

IHMM does not discriminate based on age, disability, race, color, national or ethnic origin, political affiliation
or belief, religion, sex, sexual orientation, gender identity or expression, veteran status, parental status
(including pregnancy), marital status, family medical or genetic information, in its employment, educational
programs, activities, and certification activities. IHMM complies with all applicable federal and state laws
regarding nondiscrimination, affirmative action, and anti-harassment. The responsibility for overall
coordination, monitoring, and information dissemination about IHMM’s program of equal opportunity, non-
discrimination, and affirmative action is assigned to the Executive Director, who may be contacted through
[email protected] or by calling 301-984-8969.

IV. CERTIFICATION PROCESS CHECKLIST

All IHMM certifications are different but the process of earning and maintaining them is similar.

✓ Create an account/login profile on the IHMM website.

✓ Submission of an application and answer all questions truthfully.
✓ Demonstrate you meet the eligibility requirements to qualify for the exam.
✓ Agree to uphold and abide by the Certification Agreement, Consent Statement,
Confidentiality/Nondisclosure Agreement, Code of Ethics, and IHMM Contact Information Policy.
✓ All applications are subject to audit by IHMM and must be approved before you can take the exam.
✓ Purchase and schedule your exam.
✓ Achievement of a passing score on the examination.
✓ Pay all fees.
✓ Maintain your certification: Certification is awarded for 5 years; therefore, IHMM credentials must
recertify every 5 years to maintain the designation. They must also remain in good standing with IHMM
by being current in all fees and upholding the Code of Ethics. Failure to comply with these requirements
may result in certification being withdrawn from the individual.

A. SELECT YOUR CERTIFICATION

Based on your knowledge, job duties, education, and work experience, you can earn a certification that is
appropriate for your career needs. Recognizing that professional work experience and educational
backgrounds differ, IHMM administers the following certifications.
HAZARDOUS MATERIALS AND DANGEROUS GOODS CERTIFICATIONS
The Certified Hazardous Materials Manager (CHMM®) credential
A CHMM is a professional who manages hazardous materials and waste to protect public health and safety
and the environment and provides proper controls for material handling, transportation, and security through
applicable scientific and engineering technologies, best management practices, resource management, and
regulatory compliance.
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The Certified Hazardous Materials Practitioner (CHMP®) credential
A CHMP is a professional experienced in handling hazardous materials in a wide variety of specialties, such
as environmental protection, emergency response, safety, transportation, security, and cleaning up
contaminated sites. The CHMP professional focuses more on hands-on or work experience as a practitioner.
The Certified Dangerous Goods Professional (CDGP®) credential
A CDGP is a professional involved in the transport of goods and materials that have been categorized as
regulated materials and have special packaging, communication, and transport requirements. The CDGP is
a person who is an expert in appreciating the potential hazards and the complexity of the regulations that
apply to them, and who can accurately analyze the requirements for dangerous goods transport through his
or her use of regulatory reference sources.
The Certified Dangerous Goods Trainer (CDGT®) credential
A CDGT certification is awarded to professionals who have demonstrated knowledge and expertise in
dangerous goods regulations and instructional technology.
The Associate Hazardous Materials Manager (AHMM®) credential
An Associate Hazardous Materials Manager (AHMM) is specifically for [a] recent college graduates with little
or no experience, [b] military personnel or those out of the military with no degree and less than 3 years of
experience, or [c] other professionals such as first responders who have no degree or less than 3 years of
experience.

ENVIRONMENTAL HEALTH AND SAFETY CERTIFICATIONS

The Certified Safety and Health Manager (CSHM®) credential
A CSHM credential recognizes knowledge of occupational safety and health plus a working knowledge of
business and financial principles and assesses your understanding of hazard analysis, accident
investigation, safety audits, workers' compensation, product safety environmental laws, labor relations, and
more.
The Certified Safety Management Practitioner (CSMP®) credential
A CSMP credential recognizes workplace safety and health professionals who have a less formal education
but can demonstrate a mastery of workplace safety and labor laws and regulations earned through training
and experience.
The Associate Safety and Health Manager (ASHM®) credential
An ASHM Manager credential recognizes professionals who are recent bachelor’s degree graduates with a
focus on health and safety-related fields.
The Certified School Safety Manager (CSSM®) credential
A Certified School Safety Manager credential certifies the school safety professional who is responsible for
overseeing and supporting key operational and safety functions in educational facilities. This position may
provide direct supervision or advise operations and academic programs to provide an environment free of
recognized hazards.
MICROCREDENTIAL
The Certified Pandemic Preparedness Specialist (CPPS®) credential

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 A Certified Pandemic Preparedness Specialist micro-credential holder is first a CHMM or CSHM
credentialed professional who has demonstrated, through education, experience, and examination, the
ability to identify and assess the risks associated with pathogens and their effect on public health,
commerce, industry, and/or government operations. The focus of the CPPS micro-credential is to: assess
and provide guidance concerning the preparedness levels of different entities, develop and implement risk-
reduction strategies.

B. APPLICATION AND ELIGIBILITY REQUIREMENTS

Candidates must meet all eligibility requirements before being permitted to schedule and take their exams.
These include:
(1) application.
(2) transcript/diploma if applicable (Upload to the application). To find out whether a college in the U.S. is
accredited, check with the Council for Higher Education Accreditation (CHEA) https://www.chea.org.
Degrees acquired through foreign colleges or universities are acceptable if they are documented as
equivalent to a BS/BA degree issued in the United States. Candidates with degrees from colleges and
universities outside the U.S. must upload a copy of their statement of equivalency from a recognized
evaluating agency. For a list of recognized agencies, see https://www.naces.org/members If the applicant
holds an additional degree in a relevant field from an accredited U.S. college or university only the U.S.
college transcript needs to be uploaded, and a degree equivalency report will not be required. Staff reviews,
verifies, and approves the official transcript from an accredited college to ensure education requirements are
met.
(3) provide employers for IHMM to verify employment and dates. IHMM does not rely on a self-declaration
from the candidate as proof to determine that they are eligible. We require 3rd party verification.
(4) fee.
After the application has been reviewed and approved, the candidate will be provided instructions to schedule
the exam and pay the Examination Fee.

Applicants must meet all eligibility requirements at the time the application is submitted.
Eligibility for each exam is as follows:

• Certified Hazardous Materials Manager (CHMM):

o A baccalaureate degree or higher from an accredited college or university, preferably with a
major in applied science or related field, chemistry, biology, Geology, hazardous materials
management, environmental science, environmental management, physical or life science, or
environmental technology. Your official transcript or diploma must be uploaded to your
application before it can be submitted.
o There is no waiver for the academic requirement and proof of a minimum qualifying degree must
be provided.
o Applicants must have 4 years of relevant experience in the field of hazardous materials
management or a related field.

• Certified Hazardous Material Practitioner (CHMP):

o Have five years of relevant experience with responsibilities directly related to the handling of
hazardous materials in the workplace. OR
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 o An Associate Level degree in applied science or related field from an accredited college or
university such as in hazardous materials management, environmental science, environmental
management, physical or life science, or environmental technology, plus 3 years of relevant
experience as described above. A copy of your college transcript or diploma must be submitted.

• Certified Dangerous Goods Professional (CDGP):

o Minimum of five years of relevant experience in a field related to dangerous goods
transportation.

• Certified Dangerous Goods Trainer (CDGT):

o An active CDGP in good standing
o Current CIT (Certified Instructional Trainer) credential from BCSP (Board of Certified Safety
Professionals)
o Be current on all IHMM credential fees
• Certified Safety and Health Manager (CSHM):
o Baccalaureate degree (or higher) from an accredited college or university plus five years of
qualified work experience, OR
o ASHM designation plus two years of qualified work experience. Full-time professional safety
and health management experience are acceptable. Requires position duties with 50% or
greater safety and health management-related activities.
o A copy of your college transcript or diploma must be submitted.

• Certified Safety Management Practitioner (CSMP):

o High School Diploma or GED plus 3 years of experience.
o Associate degree in a Safety-Related Field from an accredited college or university plus one
year of experience.
o Applicants in the practice of safety and health containing 25% to 50% of their job duties may
substitute every 2 years of that experience to meet the 1 year of the prerequisite requirement,
above in bullet #2.
o Full-time professional safety and health management experience are acceptable. Requires
position duties with 50% or greater safety and health management-related activities.
o Your official transcript or diploma must be uploaded to your application before it can be
submitted.

• Associate Safety and Health Manager (ASHM):

o Baccalaureate degree (or higher) from an IHMM-approved or ABET-approved college or
university.
o Apply for the ASHM within six months of graduating from an approved college or university with
a major in a health or safety-related discipline and the application fee is waived, or apply after
six months of graduation and pay the application fee.

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 o Your degree will need to have been earned from an IHMM-approved or ABET-approved college
or university. You will be asked to upload your college completion transcript from one of these
two categories of schools to your application before it can be submitted.

• Certified School Safety Manager (CSSM):

o Baccalaureate degree (or higher) from an accredited college or university, with a preference for
disciplines in applied science or related fields: Occupational Safety & Health, Emergency
Management, Industrial Hygiene. Environmental Management, Criminal Justice, Security
Management, Fire Science Human Resources – AND – a minimum of three [3] years of relevant
experience
o Possess a Certified School Safety Specialist certification, and an Associate degree from an
accredited college or university, with a preference for disciplines in applied science or related
fields: Occupational Safety & Health, Emergency Management, Industrial Hygiene,
Environmental Management, Criminal Justice, Security Management, Fire Science, Human
Resources.

• Certified Pandemic Preparedness Specialist (CPPS):

o Bachelor’s degree (BS or BA) in a scientific discipline such as biology, virology, chemistry,
emergency management, occupational safety & health, or related field from a 4-year accredited
academic institution, or 3 years of demonstrated experience in pandemic preparedness,
emergency response, or similar experience. Applicants must possess a current IHMM CHMM
or CSHM credential.

• Associate Hazardous Materials Manager (AHMM):

o Associate degree (or higher) from an accredited college or university (i.e., in applied science,
environmental science, environmental engineering, chemistry, biology, physics, or geology) –
AND – No experience required, or
o Student CHMM upon completion of their degree (i.e., environmental studies, environmental
engineering, chemistry, biology, or geology) – AND – No experience required, or
o High school graduate (or GED) – AND – 180 days or more of continuous active military service
– OR – 6 months of experience in handling hazardous materials in a wide variety of specialties,
such as safety, environmental protection, compliance, or basic dangerous goods transportation.
Specialized experience may include but is not limited to: Safety Managers, Directors, Fire,
Rescue/EMS, Hazardous Materials Response Team Members (Fire Rescue, State, Federal,
Commercial, Industrial), Lab Workers, Transportation Specialists, Police Assigned to Specialty
Teams (ESU, SERT, CERT, SWAT, ERT, Bomb Squad), Wastewater Treatment Operators, State
and Federal Environmental Compliance Officers Abatement Workers, Sanitation (Solid Waste
Worker)
C. APPLICATION INSTRUCTIONS

Special Testing Accommodations

IHMM complies with the Americans with Disabilities Act 1990 (42 USC 12101 et seq), as amended [ADA], and
is interested in ensuring that no eligible individual is deprived of the opportunity to take the exam solely because
of a disability as defined under the ADA as long as the disability would not render the individual incapable of
performing the duties of a certified position. Candidates who require special accommodations must declare the
need for testing accommodation on the online application itself. There is a checkbox for the applicant to affirm
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their declaration for special needs accommodations based on the ADA. The reason for the accommodation must
be recognized under the ADA by a qualified professional who has provided evaluation and treatment to the
candidate and the candidate will be informed of any documentation requirements.
The application will take you through all the fields necessary to apply. Below you will find the application process.
Whether you are interested in applying for your first certification, or a second or third certification.

1. Create a MyIHMM account at www.ihmm.org by clicking and following the instructions for New
Customers.

2. Within your MyIHMM account is the application. Click on the left side to access the menu.
3. Select Apply for a Certification and choose your desired application: (i.e., CHMM, CHMP, CDGP,
CSHM, CSMP, or ASHM).

4. Provide your profile information which includes your address, email, and phone numbers.
5. Provide your Education History.
• Your official transcript or diploma must be uploaded to your application before it can be
submitted. To find out whether a college in the U.S. is accredited, check with the Council for
Higher Education Accreditation (CHEA) https://www.chea.org.

• Degrees acquired through foreign colleges or universities are acceptable if they are documented
as equivalent to a BS/BA degree issued in the United States. Candidates with degrees from
colleges and universities outside the U.S. must upload a copy of their statement of equivalency
from a recognized evaluating agency. For a list of recognized agencies, see
https://www.naces.org/membershttp://www.naces.org/members.htm. If the applicant holds an
additional degree in a relevant field from an accredited U.S. college or university, only the U.S.
college transcript needs to be uploaded, and a degree equivalency report will not be required.
6. Provide your Work Experience: Staff reviews and verifies all listed employment and dates to ensure
they meet the requirements for each credential. IHMM does not rely on a self-declaration from the
candidate as proof to determine that they are eligible. IHMM requires third-party verification.

7. Provide your Professional Information.

8. Complete the Terms and Conditions – Certification Agreement, Consent Statement,
Confidentiality/Nondisclosure Agreement, Code of Ethics, and IHMM Contact Information Policies.

9. The final page is a Review summary which will show you if you are missing any required information.
10. Once all required fields are checked off and approved you will be able to move forward to the
payment page and once payment is complete you can submit your application.

11. Your application will then move into the Exam Ready Status, and you will have 12 months to
schedule and pay for the examination.
Then pass the exam to be issued a certificate with a unique certification number issued by IHMM.
CDGT Application Process
To apply for the CDGT, the candidate will need to fill out a hard copy of the CDGT application that can be
found on the IHMM website. In the application, the applicant will be asked to provide a copy of their CIT
credential. Once completed, the application fee needs to be paid and the application can be sent by mail
or email. The applicant must have the CDGP credential and be up to date with all credential fees. Once
these requirements are met, the applicant can become a Certified Dangerous Goods Trainer. There will
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 also be an annual fee for the CDGT. IHMM will align the CDGT credential with the CDGP credential. This
may result in a first recertification cycle of fewer than 5 years and the application fee will be prorated
accordingly.

D. Certification Agreement and Disciplinary Policies

IHMM is committed to upholding the highest ethical standards in the profession. Candidates for certification are
required to agree to the Certification Agreement (CA) for their credential or designation as a condition of applying
to sit for an examination at a test center or a scheduled live remote online proctored session. Failure to do so
will result in denial of certification.
Included in the CA is the Code of Ethics, a statement of the required behaviors and responsibilities of certificants.
It was developed to safeguard the reputation of the CHMM, CHMP, CDGP, CDGT, CSHM, CSMP, CPPS, CSSM,
and AHMM programs, and in the interest of protecting the public. Also included in the CA is the applicant's
Consent Statement and the policy informing candidates that email is the primary point of contact and must be
up to date at all times. The CA may be downloaded from the credentials section of the IHMM website,
https://ihmm.org/credentials/ scroll to your chosen credential, and then navigate to the section on Policies and
Code of Ethics.
Certificants found to violate the Code of Ethics are subject to an investigation of the violation, which may result
in sanctions. All sanctions are subject to appeal. Following the exhaustion of appeals, the outcome of
investigations resulting in sanctions shall be made public, and the notice will include the name of the certificant,
the section(s) of the Code violated, and the sanction imposed.
IHMM has established policies and procedures for investigating complaints filed against certificants. Any
individual may file a complaint. All complaints will be reviewed, and if determined to be found and actionable,
they will be investigated. Individuals who wish to file a complaint should contact IHMM for information on how to
proceed. Direct all inquiries to IHMM’s Executive Director, at the IHMM address.
E. Validation

IHMM requires applicants to disclose criminal convictions or forfeited collateral for a felony conviction on the
application form. If yes, the applicant is asked to provide details including date, location, disposition, and an
explanation of each violation. IHMM uses its policy relating to criminal convictions to determine whether the
application can proceed or whether it will be terminated.
F. Denial of Eligibility

Individuals will be notified by IHMM if application information is insufficient or lacks supporting documentation to
establish their eligibility. Candidates who are denied eligibility shall be notified in writing of the decision. The
reasons for the denial and corrective actions shall be indicated. Please note that if your application to take the
examination (i.e., CHMM, CHMP, CDGP, CSHM, CSMP, CPPS, CSSM, and AHMM) is denied, or if you are
denied certification after passing the examination, you may appeal the decision in writing to the IHMM Executive
Director (ED). Submit your appeal with all relevant documentation to the IHMM ED at the address on your notice
of denial within 60 days of the date.”

V. AUTHORIZATION TO TEST AT TEST CENTERS

After a candidate has completed their application online, those whose applications are approved will receive an
email from IHMM called an Authorization to Test. This email contains login information to access the KryterionTM
computer-based testing centers near you. The system will notify the candidate that he or she is eligible to
schedule the exam. At that point, the candidate is authorized to sit for the examination at a secure KryterionTM

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test center. There are over 1,100 US and International test center locations. Available dates and times vary by
testing location.
A. Admission to Test Centers

1. Candidates must present notification of their Authorization to Test. No walk-ins are permitted.
2. Candidates are required to bring two forms of identification, at least one of which must be a form of
government-issued photo ID with a signature, to the test site (for example, a driver’s license or passport).
The name on the ID must match exactly. Remember if you have recently had a name change or gotten
married, your name on the ID must match the name on the registration.
3. Candidates may reschedule or postpone exam appointments by giving at least 72 hours advance notice
to avoid additional fees.
4. Approved applications are only valid for 12 months. After 12 months, your application will expire and if
you wish to sit for the exam, you must reapply as a new applicant.
5. Candidates will be notified of their pass/fail status at the testing center following the submission of their
exam.
6. Candidates who pass the examination will receive their certificate with a unique certification number
issued by IHMM within approximately 30 days.
7. Candidates who fail the exam will receive a diagnostic breakdown of their strong and weak areas to aid
in studying for a retake attempt. Candidates must pay the exam fee each time they take the exam.
8. If a candidate has failed the examination three times, he or she must wait one year to take the exam
again. All attempts after the third failure will be treated as new applications requiring full application fees.
Candidates retesting under new applications must meet all current eligibility requirements at the time of
application.
9. Name and contact changes must be made within your candidate record. Failure to update your contact
information may result in delays in receiving eligibility notices or examination results. Name changes
must be accompanied by documentation such as court records.

VI. AUTHORIZATION TO TEST FOR REMOTE ONLINE LIVE PROCTORED EXAM

You can take the CHMM, CHMP, CDGP, CSHM, CSMP, CPPS, CSSM, and AHMM examinations by remote
online live proctoring as a testing alternative to taking exams at a test center. Live Remote Online Proctored
exams may be taken at home or work, but require a quiet, distraction-free, well-lit room with no other people,
pets, electronics, or test aids. IHMM is committed to protecting the integrity of our exams. When you are
confirmed to take a remote online proctored exam, you must first install Kryterion’s secure browser that enforces
rigorous safeguards throughout the testing process. With the use of a webcam and your computer, your exam is
delivered to your computer and then is visually and audibly monitored by a KryterionTM Certified Online Proctor
in a live session. All live sessions are video, and audio recorded, and daily auditing of sessions is conducted.
The application procedures are the same as taking a test in Kryterion’s HOST network examination sites. Refer
to the Application Instructions section of the handbook for details.
IHMM Remote Online Proctoring Examination Procedures (Candidate Onboarding)
After a Candidate has completed the IHMM certification application online and it has been approved, he or she
will receive an email from KryterionTM called a Transaction Confirmation Email with your transaction code
confirming your Authorization to Test. (This is equivalent to onsite testing center use of an authorization code
entered by the onsite proctor to begin the test session.) This email also includes the name of the exam, the name
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of the tester, the date of the exam, the exam time, and the test duration. In addition, instructions on how to
prepare for a successful Remote Online Proctored exam.
IMPORTANT! Complete the required system test on the same computer and in the same location from where
you will test.
o Ensure you have full admin rights for your computer.
o Please click this link to view instructions on how to ensure your computer is ready for your remote
online proctored exam(s) and this should be done at least 1 day before your scheduled exam
time.
o This exam is supported by Standard English keyboards only. If you are using a non-English
keyboard, please go to Microsoft's Support Website for instructions on modifying your keyboard
to ensure a successful exam launch.
KRYTERIONTM REMOTE ONLINE HARDWARE AND SOFTWARE REQUIREMENTS
PLEASE NOTE THAT VIRTUAL MACHINES ARE NOT SUPPORTED. It is recommended that you use a
personal computer and network. Many office networks and systems have unknown security measures set in
place and may not allow the secure browser software to open or the camera feed to work. Alternative options for
work systems/connections may be to use an unsecured public network or a mobile hotspot.
To ensure you can launch your exam and verify that your computer meets the hardware and software
requirements below please go to Kryterion’s website and follow the instructions.
https://kryterion.force.com/support/s/article/Online-Testing-Requirements?language=en_US
Secure Browser
The Candidate must install Secure Browser software to take an online proctored exam. The secure browser
creates a locked-down testing environment on the Candidate’s workstation to ensure the integrity and security
of the testing session. It prevents the Candidate from going to another website, disallows certain key functions,
and disables plug-ins and applications (such as recording devices, Skype, etc.). In addition, the secure browser
includes biometric enrollment and authentication capabilities (see Biometrics).
Camera requirements
The candidate must have a computer with a web camera that can be moved to display the entire room, a
microphone, and an internet connection. The proctor will need to see your full face clearly during your exam with
the internal camera. Click here for technical requirements: https://kryterion.my.site.com/support/s/article/What-
Cameras-and-Camera-Settings-are-Required-for-an-Online-Proctored-OLP-Exam?language=en_US
IHMM requires the use of an external camera for open book exams (CDGP exam), which provides a more
comprehensive view of the Candidate’s environment. The proctor must be able to see all the following items at
the same time, from a side-profile view. The external camera must meet the hardware requirements and
positioning criteria.
External Camera Specifications
For external camera requirements, the candidate must meet the technical specifications described below:
The webcam must meet the following criteria:
• Minimum Video Resolution of 720p with a frame rate of 30 fps
• High-Speed USB 2.0 connection - Plug and Play preferred
• Cord length of 6 ft (2 m) or more
• No auto zoom or autofocus is allowed. These features must be turned off.
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 • Built-in microphone via camera or system.

The following are not acceptable as external camera alternatives:

• Digital cameras/camcorders
• Smartphones
• GoPro cameras
• Tablets
• PlayStation Eye/Camera
• Eye Toy
• Kinect
• Additional laptops/computers

TEST AIDS

• Calculators and scratch space will be provided for the CHMM, CHMP, CDGP, CSHM, CSMP, AHMM
and other exams on the screen and no other unauthorized aid will be allowed.

• For the CDGP examination, Candidates may bring 4-reference book sets but no writing material (pens,
pencils, etc.). All test aids must be on top of the desk and in the whole view of the live proctor for the
entire duration of the session.
Candidate Support for system test-up

➢ Kryterion provides 24/7 support to all Kryterion Online Testing Candidates.

➢ Email �: [email protected]

➢ Live Chat is also available

➢ https://kryterion.force.com/support/s/contactsupport?language=en_US
CANDIDATE IDENTITY VERIFICATION
BIOMETRICS
Kryterion’s secure browser includes biometric enrollment and authentication capabilities and IHMM has selected
to use the facial recognition functionality to ensure test security. This is an additional level of authentication that
can be used beyond requiring a login and password to verify the identity of the Candidate and launch the exam.
The Candidate must create a biometric profile during the enrollment process after installing the secure browser
software. After the biometric profile is created, upon launching an exam, the system will verify the Candidate’s
biometrics before allowing the exam to proceed. Here’s a link on how to create your biometric profile:
https://kryterion.force.com/support/s/article/Creating-your-Biometric-Profile?language=en_US
Facial Recognition
Candidates will have their photos taken for facial recognition during the Biometric Enrollment.
Pre-Exam Security Check: Kryterion ID Check & Room Pan Process for all IHMM Online Remote-Live
Proctored (OLP) Exams:

• Candidate Pre-Check is enabled which prompts the candidate to meet with an Advocate before
beginning their exam.

• During a Pre-Check, an Advocate may perform several validations to ensure the candidate’s identity,
environment, or test material is meeting our security standards.

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 • Communication is provided via text chat.

• An extra splash page/step is added to the OLP launch process. This page appears after the candidate
has completed the camera selection page.

• The candidate will be moved to a page titled “pan the room” and advised that an Advocate will be with
them shortly. The candidate cannot proceed after this page until after they have worked with a Kryterion
Advocate. By IHMM’s test security policy, Kryterion online proctored exams may include room pans. By
registering for an OLP exam, you acknowledge and consent to room pans before and/or during
exam delivery.

• The Kryterion Advocate will begin chatting with the candidate and ask the candidate to hold their
government-issued photo ID to the camera. Government ID checks against the Webassessor account
biometric information. (First and last name, photo) will compare the photo and name to the candidate’s
profile in Webassessor.
o Approved: The candidate will be able to click continue and proceed to begin the exam.
o Denied: The candidate will be suspended and asked to contact IHMM.
• The Kryterion Advocate will also ask the candidate to do a 360 pan of their testing area to confirm their
testing environment to ensure unauthorized test aids, devices, or people are not a risk to exam integrity.

• Approve test aid material

• 360 pan of the room includes:

o Check that it is a private and well-lit room.
o Check to ensure the private room is free from any distracting background noise.
o The test taker should be the only person in the room.
o Check to ensure there is only one monitor, if two monitors are found, then the proctor/technician
will advise the test taker to turn it around AND the proctor/technician will check this has been
done.
o Check on top of the desk and under the desk.
o Inspect the keyboard and other desk items.
o The desk should be clutter-free.
o Check for electronics, headphones, and mobile devices. These items are not permitted.
o Check that there are no reference materials or notes.
o Ensure there are no writing instruments (pens, pencils, etc.)
o No food or drinks are allowed.
o No bathroom breaks.

TO LAUNCH YOUR EXAM

The Candidate logs in to a personal account on the date and time of their registration to find the Launch button
next to their assessment. This is equitable to the onsite testing center's use of an authorization code entered by
the onsite proctor to begin the test session. The launch button is available 10 minutes before and up to 20
minutes after the scheduled exam time. This is also similar or equitable to test center check-in 15 minutes before
the exam scheduled start time, with the test center opening at least 30 minutes before any scheduled test
session.
Biometric Authentication
After clicking on the "Launch" button, the secure browser will load and then verify your biometrics. The
authentication is similar to the Enrollment.
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 • For facial recognition: You will position yourself, just as you did for Biometric enrollment, and click "Start".
If the box turns red, please adjust yourself or your camera until the box turns green and goes to the next
page.
Video Camera Preview and Camera Position
Once your biometrics have been authenticated, the "Video Camera Preview" page will appear. Please use the
video on the screen to adjust your camera position and verify your microphone is working. IHMM requires an
"external webcam", you must position your camera such that the Proctor can see all required items (refer to the
Camera Requirements section of the handbook for details). For the CDGP exam, please make sure the reference
books are in view of the camera before clicking "I'm Ready, begin the exam." They must also remain in view
during the entire test session.
NOTE:

• If the camera position is poor, the microphone is not working, or the wrong camera was selected, you
will be put on pause during your exam to adjust these settings.

• Driver issues with Internet Explorer and Logitech C920 cameras have caused delayed video loading
video and may negatively impact your exam experience.
ENVIRONMENT REQUIREMENTS

• Live Remote Online Proctored exams may be taken at home or work, but require a quiet, distraction-
free room.

• The testing room should be free from any other activity, materials, or electronic devices (e.g., phones,
and audio players) during the test session.

• The room is well-lit, quiet, and free from distraction.

• The testing surface is clutter-free and contains only one computer, one monitor, one keyboard, and one
mouse.

• Be sure that only the permitted Test Aids are in your testing room. Calculators and scratch space will be
on your screen. For the CDGP exam, ONLY the four reference books are allowed. No writing materials
are permitted such as pencils or pens.

• Once the secure browser loads, the allowed test aids will be shown as icons on the right side of the
screen. These icons are not interactive tools; they simply identify allowed test aids.

• Lanyards/name badges, hats, watches, bracelets, and necklaces are not permitted to be worn during
testing. Please remove all items from your neck and wrists.

• Interaction with another individual during your test session is not permitted.

• You may not use dual monitors.

• If you leave the workstation during the exam, your exam will be suspended.

• You may not lean out of the camera view during your test session. The proctor must be able to see you
at all times.

• Cell phones are not permitted in the testing area.

• Reading the exam aloud is prohibited.

• You will be recorded during the entire exam experience.

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 • There are no bathroom breaks.
IMPORTANT - Checklist:
1. Enrolled in Biometric Authentication – ensure that you have installed Kryterion’s secure browser and set
up your Biometric Profile at least 1 day before your scheduled exam time. You can install the secure
browser by logging into the Webassessor portal at www.webassessor.com/IHMM.
2. Go through the Video Camera Preview and Camera Position - Plug in your USB web camera and
microphone.
3. Clear your testing area, and remove electronic devices, phones, and distractions.
4. Log into Webassessor with your account at least 15 minutes before your scheduled exam time.
5. Click the "My Assessments" tab
6. Then click the "Launch" button to the right of the exam name to start

The Candidate will be notified by a non-official pass/fail notice at the end of their exam. The score report is the
same for online and onsite testing.
REMOTE ONLINE PROCTORED EXAM RESCHEDULING OR CANCELLATION
OLP Cancellation and Rescheduling Policy!

• You may cancel or reschedule an exam through your Webassessor portal with no additional fee up to
24 hours before your scheduled exam time.

• No Shows, Cancellations, and Reschedules within 24 hours of your scheduled exam time will incur an
additional fee or the forfeiture of your exam fee altogether. Exam fees, vouchers, or coupons used to
pay for the exam will not be refunded for sessions canceled without proper notice.
ABERRANT BEHAVIOR

• If there are any signs of aberrant behavior the live proctor will communicate with you via chat or audio
and may freeze your screen. You may be asked to conduct a 360 pan of your testing room.

• If a Candidate does not meet IHMM's requested standards, they are escalated to a technician. If the
technician confirms the Candidate is unable to meet IHMM’s specifications (such as improper camera
position/resolution, not removing unauthorized materials, etc.), the tester will not be allowed to continue.

• If the Candidate leaves the room without informing the proctor, your exam will be terminated.

• Any aberrant behavior is captured via screenshots, audio files, and video.

VII. PREPARING TO TAKE THE EXAMINATION

As you prepare for your examination, you are strongly encouraged to review the examination specifications
(blueprint), located on IHMM’s website under the Examination Preparation section for your chosen
credential. Candidates are encouraged to review the examination blueprint to assess their level of knowledge
in each of the content areas, and to identify the areas in which they believe they need additional preparation.
The blueprint contains the major content areas on the exam and the percentage of the exam each content area
represents. The blueprint can guide in identifying any content areas an applicant may need extra time and
resources to prepare for.
IHMM examination blueprints are based on a survey of what hazardous materials, dangerous goods, and EHS
professionals do in practice. The top levels called Domains represent the major functions performed by
hazardous materials, dangerous goods, and health and safety professionals at the CHMM, CHMP, CDGP,
CSHM, and CSMP levels. Each domain is divided into several tasks. Within each task are lists of knowledge

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areas and skills necessary for carrying out the task in that domain. Each Domain heading is accompanied by a
percentage label that represents the proportion of the actual examination devoted to that domain.
Examination Blueprints
Studying the blueprint for the credential you have chosen to pursue is important as the material on the blueprint
reflects what is on the credential examination.
The IHMM examinations are developed by subject-matter experts designed to measure the knowledge, skills,
and abilities required to perform competently in your community of practice. IHMM follows best practices in all of
its test development activities and has a high degree of confidence that it is testing at a level of competency
required to safely- handle hazardous materials, dangerous goods, environmental protection, health, and safety.
Training and Exam Prep Materials
Go to the credential section of the IHMM website https://ihmm.org/credentials/ and then select your chosen
credential, scroll down to the Examination Preparation section. There you will find where to take an exam, the
blueprint for your credential, this handbook, and the study guide for the examination. Next to Examination
Preparation is Find a Course to Prepare for the Exam, linked to the Hazardous Materials Society [HMS]
website. HMS is IHMM’s foundation and where education and training programs are resident separately from
IHMM.
IHMM’s Foundation, the Hazardous Materials Society [HMS], is a repository of training for professional
development as well as preparatory courses for IHMM examinations. Navigate to
https://hazmatsociety.org/education-training/ and then scroll down to the row of buttons as shown below. Clicking
on the button for the examination preparatory courses you seek will take you to the HMS site where those prep
courses reside.

IHMM does not endorse any specific person, product, resource, or service as a means of preparing for or
achieving certification. Candidates are encouraged to plan their course of study by reviewing the examination
blueprint, identifying any areas of weakness, and securing the necessary resources to adequately prepare for
the examination.
Testing Center Locations

IHMM examinations are administered internationally through Kryterion® testing centers. Kryterion centers
provide a secure, professionally administered testing environment. If your application is approved for eligibility,
you will receive an eligibility approval email. This message will include a candidate login and password, which
will enable you to access IHMM’s exam registration website (Webassessor®) where you may schedule your
exam appointment.

Testing Tips
Here is a list of tips to help you on the day of the exam:
1. Arrive at least 15 minutes before the appointment time.
2. Listen carefully to the instructions given by the proctor and read all directions thoroughly.
3. Questions concerning the content of the exam will not be answered during the exam.
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 4. There will be a secure area in which to check valuables.

VIII. TAKING THE EXAMINATION

Individuals meeting eligibility requirements must pass a multiple-choice examination to qualify for certification
and earn the CHMM, CHMP, CDGP, CSHM, CSMP, CPPS, CSSM, and AHMM credentials.
1. The CHMM exam consists of 140 multiple-choice questions and is 3 hours in duration.
2. The CHMP exam consists of 120 multiple-choice questions and is 3 hours in duration.
3. The CDGP exam consists of 100 open-book multiple-choice questions and is 3.5 hours in duration.
4. The AHMM exam consists of 100 multiple-choice questions and is 3 hours in duration.
5. The CSHM exam consists of 150 multiple-choice questions and is 3 hours in duration.
6. The CSMP exam consists of 100 multiple choice questions and is 2 hours in duration.
7. The CPPS exam consists of 140 multiple-choice questions and is 3 hours in duration.
8. The CSSM exam consists of 140 multiple-choice questions and is 3 hours in duration.
Test Aids:

• Calculators and scratch space will be provided on the computer screen at test centers and for live remote
proctored exams. You may bring calculators with no user-programmable memory capacity to test centers
only.
The CDGP examination is open book and the following 4 regulation reference book sets identified below
are permitted into the testing room:
1. UN Recommendations on the Transport of Dangerous Goods - Model Regulation, 22nd Edition
2. International Civil Aviation Organization’s Technical Instructions (ICAO TI), 2021-2022 Edition
3. International Maritime Organization’s Dangerous Goods Code (IMDG Code), Amendment. 40-20, Vol.
1 and Vol. 2., 2022 41st Edition
4. International Air Transport Association’s Dangerous Goods Regulations (IATA DGR), 64th Edition 2023,
or newer may be used in conjunction with or in place of the ICAO TI

The 4 regulation reference book sets permitted into the exam room may have highlighting and or writing in them.
Please note that CDGP exam candidates may not bring writing materials into the exam room, nor will they be
provided with scrap paper.
The following aids may be brought into the examination room by the examinee for his or her personal use:

• This bullet point pertains only to the CDGP open book exam. Sticky notes and flags are permitted only
when they are attached to the reference materials listed above.
Candidates must comply with all security rules established for testing.
Language of the Exam
All IHMM Examinations are given in English only. The use of translators during the examination is not permitted.
Only candidates for whom English is a Second Language (ESL) may request additional examination time and
submit IHMM’s request form. Candidates who wish to request additional time for ESL should email this form to
the IHMM Applications and Examinations Coordinator at [email protected]. Please attach a letter from your
employer (or another independent party, if unemployed or self-employed) that verifies English as your second
language on official letterhead and includes the date, name, and signature of the person writing the letter. All
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requests must first be approved by IHMM. Candidates must wait for confirmation of the approval before
scheduling an examination. All questions must be answered for review and approval.
The following items are NOT PERMITTED in the exam room:

• Books or other reference materials [except for the CDGP examination open book reference sets as
noted in the section – Preparing for the Exam].
• Papers of any kind, except as provided by the proctor.
• Telephones, signaling devices such as pagers, or cell phones.
• Alarms or recording/playback devices.
• Photographic or image capturing or copying devices.
• Electronic devices of any kind.
• Food or beverages.

IX. METHOD OF TESTING

Computer-Based Testing
IHMM’s examination uses computer-based testing, with one item appearing on the screen at a time. You will
simply use a mouse to point to the desired answer and click on it to select it. Answers can be changed the same
way. You can mark items to return to later, or simply skip them, and move to the next item. At the end of the
examination, there is a table of items and answers selected. The table also shows skipped and marked items.
You can return any item by simply clicking on the item number.
Your examination clock begins when you officially commence the examination itself. After completing the
examination, you will log off to formally submit your examination for scoring. You will receive the results before
you leave the testing center facility.
Exam Appointment Cancellation or Rescheduling Policy
You have 12 months from your application approval date to sit for the examination. After 12 months, the
application expires. If you have taken an exam and have failed, you have 12 months from the date you failed the
exam to retake the exam. Candidates can reschedule themselves online through Webassessor. To reschedule
at no charge, a candidate must do so at least 72 hours before their exam appointment. If you reschedule in less
than 72 hours of your exam appointment, you must pay a $100 rescheduling fee.
Those who fail to appear for their examination or who arrive without proper ID and cannot be admitted to a test
without giving prior notice to IHMM shall forfeit the entire examination fee. The only exceptions are a death in
the family, serious illness, or military duty which must be thoroughly documented to waive the rescheduling fee.
In such circumstances, the candidate should contact IHMM as soon as possible, and explain the situation in
writing (email is acceptable).
Fees
Each application must be accompanied by a non-refundable application fee. The examination fee must
accompany your exam application. Fees must be paid in U.S. dollars and are posted on the IHMM website [and
are subject to change].
Exam Security
IHMM firmly believes that each candidate deserves a fair and equal opportunity to demonstrate his or her
knowledge in the examination process. Therefore, the examination security measures are intended to prevent
the unfair advantage of one candidate over another.
All exam materials are the property of IHMM. Removal of any material from the exam room by unauthorized
persons is prohibited. Copyrights for the IHMM exam are owned by IHMM. Any attempt to reproduce or memorize
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all or part of the exam is prohibited. Any unauthorized disclosure, publication, copying, reproduction,
transmission, distribution, or possession of IHMM exam content or materials in any form may subject the
individual to civil liability and/or criminal prosecution, removal of certification, and/or restrictions on future access
to IHMM certification examinations. The prohibition of “unauthorized disclosure” means that you may not
discuss the contents of the examination with anyone except IHMM.
A proctor may dismiss a candidate from the exam site, halt an examination in progress, or report a candidate to
IHMM for any unauthorized behavior or suspected cheating, such as any of the following behaviors:

• Attempting to gain unauthorized admission to an exam site.

• Attempting to take the examination for someone else.
• Creating a disturbance.
• Giving, receiving, or attempting to give or receive help from unauthorized sources.
• Removing, or attempting to remove, exam materials or notes from the testing room.
• Have in his or her possession any item prohibited from the exam site as specified above.
• Exhibiting behavior consistent with memorization or copying of exam items.

Hazardous Weather or Local Emergencies Affecting Exam Sites

In the event of hazardous weather, or any other unforeseen emergencies occurring on the day of a scheduled
exam, KryterionTM will determine whether circumstances require the cancellation of the exam at a particular
location(s). Every attempt will be made to administer all exams as scheduled. Candidates will be given as much
advance notice as possible and will not be penalized in the event of a KryterionTM cancellation with less than 72
hours of notice. IHMM will contact all such candidates for rescheduling.

X. CHALLENGING THE EXAM

IHMM provides candidates with an opportunity to provide feedback on its examination content and procedures
and to challenge the following aspects of the examination if they feel that some aspect of the process adversely
or unfairly affected the outcome:

➢ The technical accuracy of the examination.

➢ Fairness in the administration of the examination.
➢ Accuracy of the scoring of the examination.

A candidate who has a concern about administrative procedures at a testing site or who has observed a breach
of security or other improper conduct during a test should submit a report in writing to IHMM management at
[email protected] within 5 calendar days after taking the examination. A candidate who has a question or a
concern about the reliability, validity, and/or fairness of the test or test administration may submit a challenge in
writing to IHMM management at [email protected] no later than 5 calendar days after taking the examination.
The challenge should include a full explanation and rationale for why and what specific facts support the
challenge assertion. IHMM will not consider challenges about improper test administration procedures or test
content that are not submitted within the 5-day deadline. IHMM management will fully review and investigate any
facts surrounding the challenge and respond to the candidate within 30 days. If the candidate is dissatisfied with
the disposition of the challenge, he or she may proceed with an appeal (see Appeals section below)
Scoring Process
IHMM examinations are criterion-referenced. This means that candidates are scored against a fixed standard
(the passing score). The final passing scores for the examinations have been established by a panel of subject-
matter experts who determine the minimally acceptable level of competence for awarding the certification. The
passing score is applied consistently to all test takers. Candidates are not competing against one another, and
grades are not curved. You must achieve a passing score to pass the examination. There are no exceptions.

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IHMM may at times include pre-test items in some examination forms. These items are used for developing
future examinations and, accordingly, are not scored and have no impact on a candidate’s pass/fail status.
Score Result Reports
Candidates are notified of their preliminary examination results (pass/fail) at the testing center following the
submission of their examination. We will confirm your official results and successful candidates will receive their
certificates within approximately 30 days.
Examination scores are reported as scaled scores. Your total scaled score determines whether you pass or fail;
it is reported as a value between 0 and 1000, with 700 points required to pass. Candidates who fail will receive
a diagnostic breakdown of their strong and weak areas on the exam.
Cancellation of Scores
IHMM reserves the right to cancel any examination score if, in IHMM’s professional judgment, there is any reason
to question the score’s validity. Conduct that warrants score cancellation may include, but is not limited to
consulting study aids of any type during a testing session; copying from notes or another examinee’s answers
during a testing session; unauthorized communication with others during a testing session; copying,
photographing, transcribing, or otherwise reproducing or transmitting exam materials; removing exam materials
from the testing site; aiding other examinees or receiving aid from anyone else, or having improper access to
IHMM examination content before the examination administration. Engaging in such misconduct may disqualify
the individual from future IHMM tests and possibly from ever being certified by IHMM. The significant score
increases upon retesting may also be investigated to ensure the authenticity of the results.
Appealing Exam Results
The decision-making personnel engaged in the appeals-handling process are different from those involved in
the decision being appealed.
Candidates who fail the exam and are not satisfied with the results of a challenge (see above Challenges section)
may appeal their results in writing within 30 days of receipt of the score report. Your appeal should be submitted
to IHMM at [email protected] and be explicit that is an appeal to a prior challenge and should include a
thorough description of the reasons or circumstances that you feel your scores are incorrect. IHMM will refer the
appeal, along with all relevant information including the prior challenge and disposition of the challenge, to the
Executive Director for disposition. A determination of your appeal will be communicated to you within 60 days.
The determination of the IHMM Executive Director shall be final.
A candidate may also appeal if he or she disagrees with the decision to not re-certify a certificant at the point of
recertification (every 5 years). In such instances, the certificant must submit the appeal and the reasons for it to
the IHMM Executive Director within 60 days.
Retesting
A candidate who fails an IHMM examination may retake it as soon as they feel comfortable. A candidate must
also retake the exam within 12 months of the most recent examination date.
For second and third attempts [first and second retakes], the candidate will need to pay the retake fee for each
attempt. The candidate will receive a voucher code after payment to schedule the exam.
If a candidate has failed the examination three times, he or she must wait at least one year between each
subsequent sitting. All attempts after the third failure will be treated as new applications requiring full application
fees. Candidates retesting under new applications must meet all current eligibility requirements at the time of
application.

XI. AFTER CERTIFICATION IS ACHIEVED

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When you achieve an IHMM credential, IHMM issues a wall certificate suitable for framing and a Letter of
Compliance.
Duplicate Certificates
Should you lose or damage your wall certificate, IHMM will replace it for a nominal fee. Visit “MyIHMM LOGIN”
on the IHMM website to order. To receive a duplicate or replacement certificate, the certificant must be current
in all obligations and must pay a processing fee. Should you lose or destroy your certificate, please contact the
IHMM Executive Office.
Confidentiality and Release of Information
IHMM will not release any information regarding any individual’s application or examination performance to any
employer, regulatory agency, or any other person or entity that may inquire about such information unless it has
obtained written permission from the candidate or certificant in question.
IHMM shall maintain and publish an electronic directory of all certificants and is obligated to release, upon
request, the names and certification status of individuals who have completed the certification process.
Recertification
The IHMM certifications are awarded for 5 years, and the expiration date is entered on each numbered certificate.
Certificants must comply with the current recertification requirements. IHMM will send reminder notices during
the final year of certification.
Certificants are encouraged to become familiar with the recertification requirements, which are a combination of
work experience and professional development activities that contribute to continued competence. For further
information on recertification, please visit the IHMM website at www.ihmm.org, at which you may view and/or
download the appropriate Recertification Handbook.
Maintaining Your Credential in Good Standing – Annual Certification Maintenance Fees
To maintain your certification in good standing, you are required to pay Annual Certification Maintenance Fees.
Your first-year annual fee must be paid after passing the certification examination, for certification to become
effective. Thereafter, you will be invoiced annually for maintenance fees. For fee information go to
https://ihmm.org/ihmm-fee-schedule/
How to Pay Open Invoices:
Begin by logging into your MyIHMM Account. After logging into your account, follow the steps below:
1. Locate the menu button, which is found on the left-hand side of your screen, and click on it to open the
menu.
2. Find the section called “Payment, Invoices & Receipts.”
3. Click on the “Pay Open Invoices” link. This area keeps track of all your open invoices for the Annual
Fee.
4. Add your invoice to your shopping cart and proceed to checkout.
5. Verify the information is correct and continue to check out.
6. Select your payment type and fill in the prompt.
7. Submit the form for payment.

Maintaining Your Mail and Email Address

As an IHMM credential holder, you are solely responsible for keeping IHMM informed of your current mail and
email address. If either address changes, you must notify IHMM. Visit “MyIHMM LOGIN” on the IHMM website
and update the information in your profile. You could lose your certification if annual renewal notices and other
important information do not reach you.
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Trademarks and Copyrights
The titles and credentials are registered trademarks issued to IHMM by the U.S. Patent and Trademark
Office. They can only be used when authorized for a period designated by IHMM. IHMM’s Trademarks
and Copyrights policy concerning its intellectual property rights, how those rights are enforced, and the
authorized uses of trademarked symbols, logos, and words by others is located on our website
https://ihmm.org/ihmm-intellectual-property-policy/.
Monitoring and Enforcing Appropriate Use
A. IHMM shall take a proactive approach to the protection of its logo and marks.
B. Persons concerned with the possible use of the CHMM, CHMP, CDGP, CDGT, CSHM, CSMP, ASHM,
CPPS, CSSM, and AHMM designation without authorization (unauthorized use) are encouraged to
contact IHMM.
C. If a report is received on an individual who has been reported as using the CHMM, CHMP, CDGP, CDGT,
CSHM, CSMP, ASHM, CPPS, CSSM, and AHMM designation without authorization, see Unauthorized
Use and Disciplinary Review Procedures.
D. Terminology of “without authorization,” “fraudulent,” and “not fraudulent” as outlined in the Terminology
Section.
E. Since the logo and marks are the property of IHMM, IHMM reserves the right at its sole discretion to
require the removal of the logo from any location or the cessation of use that IHMM determines does
not comply with its guidelines.
IHMM reserves the right to take legal action and/or other corrective measures to ensure the appropriate use of
the logo and marks.

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