Wren Kitchens - Order Documentation
Wren Kitchens - Order Documentation
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Colours and images shown above are illustrative only, refer to the summary and samples for exact specifications.
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Order Number - 41475869
Tower Units
J Pull
White
Gloss
Tek Wall
Concrete Oak
Worktop
Worktop 38mm Luxury
edge Laminate
Concrete Oak
Base Unit
Edgeband
White Edged
Colours and images shown above are illustrative only, refer to the summary and samples for exact specifications. 2 of 39
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0 5 1 £8
£5 £2 £2
VE VE VE VE
SA SA SA SA
CDA Built-in Electric Double Oven CDA Wall Microwave - Left Hinge CDA 4 Zone Ceramic Hob CDA Canopy Hood
. Manufacturer Part Number: DC941SS Opening . Manufacturer Part Number: HC6621FR . Manufacturer Part Number: CCA52WH
. Size: H888 x W594 x L540mm . Manufacturer Part Number: VM551SS . Size: H65 x W576 x L518mm . Size: H173 x W518 x L282mm
. Connection Type: Requires Hard . Size: H382 x W595 x L300mm . Connection Type: Requires Hard . Extraction Type: Ducted &
Wiring . Connection Type: 13 Amp Supply Wiring Recirculated
. Colour: Stainless Steel . Colour: Stainless Steel . Colour: Black . Connection Type: 13 Amp Supply
. Colour: White
8
£5
VE
SA
CDA Integrated Tower Fridge Zanussi Integrated Tower Freezer (frost Madeira 1.0 Bowl RVS Ceramic Mcalpine Space Saver Plumbing Kit 1
. Manufacturer Part Number: FW822 free) .Manufacturer Part Number: PDT- Bowl
. Size: H1772 x W540 x L540mm . Manufacturer Part Number: 000521 . Manufacturer Part Number: SSK1
. Fridge Capacity: 316L ZUNN18FS1 .Size: H296 x W1000 x L500mm . Size: H90 x W190 x L285mm
. Connection Type: 13 Amp Supply . Size: H1772 x W548 x L549mm .Bowl Size: H400 x W340 x L190mm
. Plumbed: No . Connection Type: 13 Amp Supply .Drainer Type: Reversible
. Weight: 52.00kg . Plumbed: No .Tap Holes: 1
. Colour: White . Weight: 61.00kg .Waste included
. Colour: White
0 5
£2 £4
VE VE
SA SA
Waste Kit Converter Ring () Oceanus Tap - High Pressure Only LED Driver Inc Micro Connector (8w) LED Square White Panel Natural White
.Manufacturer Part Number: BFK018 .Manufacturer Part Number: . Manufacturer Part Number: K10-1200 Light (3w)
.Size: H35 x W55 x L55mm 78CR490/555100TF4WN . Manufacturer Part Number: K01-
.Size: H495 x W125 x L210mm 0190WHNW
.Tap Holes: 1
.Water Options: Hot, Cold
Colours and images shown above are illustrative only, refer to the summary and samples for exact specifications. 4 of 39
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Order Number - 41475869
Colours and images shown above are illustrative only, refer to the summary and samples for exact specifications. 5 of 39
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SIZES AND
KEY
Laminate with edgebanding Unfinished edge Please note All pre-manufactured edge-bands or edge-profiles are represented by a bold coloured
line.
Any areas on this plan highlighted in red must be discussed with your designer as there may be serious issues with your kitchen design.
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Unit Elevation
Wall A
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Unit Elevation
Wall B
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Unit Elevation
Wall C
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Unit Elevation
Wall E
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Unit Elevation
Wall F
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Customer
Aware
CUSTOMER INFORMATION
1 Recommended walkway space of 900mm has not been met. Customer confirms they are happy with this
Agreed
walkway space 31/08/23
2 Please ensure that you are satisfied with the cabinet edging selected. If you would prefer an alternative
Agreed
cabinet edging colour, speak to your Designer to arrange for this to be updated. 31/08/23
3 The customer confirms that any visual imagery is for illustrative purposes only. All customers should
Agreed
refer to their annotated plan, invoice and showroom samples for actual cabinets and products. 31/08/23
4 Wren recommends a distance of 80mm between unit 21 and the wall to avoid any collisions with the
Agreed
door 31/08/23
5 Wren recommends a distance of 80mm between unit 20 and the wall to avoid any collisions with the
Agreed
door 31/08/23
6 The Hob is currently wider than the Extractor. In most cases we recommend that the Extractor be at
least the same width as the Hob. Please check the manufacturers guidelines to ensure that the current
Agreed
design meets regulations. 31/08/23
7 Please note, you have the following large items on your order;
You must ensure that there is easy access to the property and into the required room. If we are unable to
deliver the products safely, we will leave the items in the nearest safe place identified by the customer.
Alternatively, we can re-deliver this item which will incur additional costs. If you have any queries please
Agreed
contact customer services. 31/08/23
8 Oceanus Tap Chrome - High Pressure Only requires a minimum water pressure of 0.8 bars. It is the
customer`s responsibility to ensure the tap is compatible with their water system. This is a High water
Agreed
pressure tap. 31/08/23
Agreed
9 Due to the texture of the worktops selected, the pattern may not align when joined. 31/08/23
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CUSTOMER INFORMATION
Agreed
10 Plinth White Matt 28/09/23
Agreed
11 15 Upstand Concrete Oak Concrete Oak Edge 28/09/23
Agreed
12 38 Worktop Concrete Oak Concrete Oak 28/09/23
Agreed
13 10 TekWall Concrete Oak 28/09/23
Agreed
14 500x1000 Madeira 1.0 Bowl RVS Ceramic 28/09/23
Agreed
15 Oceanus Tap Chrome - High Pressure Only 28/09/23
Agreed
16 LED Square White Panel Natural White Light (3w) 28/09/23
Agreed
17 CDA H65xW576xD518 4 Zone Ceramic Hob - Black 28/09/23
Agreed
18 CDA H173xW510xD282 Canopy Hood - White 28/09/23
Agreed
19 CDA H382xW595xD300 Wall Microwave - Left Hinge Opening - Stainless Steel 28/09/23
Agreed
20 CDA H888xW595xD540 Built-in Electric Double Oven - Stainless Steel 28/09/23
Agreed
21 CDA H1772xW540xD540 Integrated Tower Fridge - White 28/09/23
Agreed
22 Zanussi H1772xW548xD549 Integrated Tower Freezer (frost free) - White 28/09/23
Agreed
23 Any modified units will void warranty on the unit in question 28/09/23
Agreed
24 Off cuts of tek wall added at customer request 30/09/23
25 INFINITY
Agreed
J PULL WHITE GLOSS 28/09/23
Agreed
26 Mod Cornice/Pelmet White Gloss PU 28/09/23
Agreed
30 The customer has declined the option of pelmet 31/08/23
Agreed
31 Cornice has been removed from unit 34 31/08/23
Agreed
32 Cornice has been removed from unit 33 31/08/23
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The below annotations are a guide only, it is not an exhaustive list. You and the Installer must have the required experience to carry out the works.
Customer
Aware
INFORMATION FOR YOUR INSTALLER
58 All gas and electrical appliances are required to be installed in accordance with the manufacturer's
guidelines, ensuring all minimum clearances and ventilation requirements are met. Once installed, they
Agreed
should be signed off by a qualified person before they are used. 30/09/23
59 If any gas or electrical appliances are to be housed in cabinetry i.e. a boiler, this must be done in
accordance with the manufacturer's guidelines, ensuring all minimum clearances and ventilation
Agreed
requirements are met. 30/09/23
60 2x LED Square White Panel Natural White Light (3w) to be installed underneath unit 32 and unit 31. The
lights should be equally spaced on the run, approx 400mm. 1x LED Driver Inc Micro Connector (8w) is
Agreed
required to power the lights on this run. 30/09/23
61 2x LED Square White Panel Natural White Light (3w) to be installed underneath unit 25 and unit 29. The
Agreed
lights should be equally spaced on the run, approx 436mm. 30/09/23
62 4x LED Square White Panel Natural White Light (3w) to be installed underneath unit 33 and unit 34. The
lights should be equally spaced on the run, approx 500mm. 2x LED Driver Inc Micro Connector (8w) is
Agreed
required to power the lights on this run. 30/09/23
63 2x LED Square White Panel Natural White Light (3w) to be installed underneath unit 28 and unit 25. The
Agreed
lights should be equally spaced on the run, approx 511mm. 30/09/23
64 Corner units have 50mm adjustment in the corner post. Ensure plinth is attached with brackets to both
Agreed
front legs 30/09/23
Agreed
65 Unit 1 to have corner post extended on site. 30/09/23
Agreed
66 Unit 1 has been planned with a void space of 262mm on Wall E 30/09/23
Agreed
67 Unit 1 has been planned with a void space of 148mm on Wall F 30/09/23
Agreed
69 Unit 11 may require modification to accommodate gas supply on site. 30/09/23
Agreed
70 Unit 2 may require modification to accommodate wall drain on site. 30/09/23
Agreed
71 Unit 2 may require modification to accommodate water supply on site. (2) 30/09/23
Agreed
72 Unit 10 may require modification to accommodate wall drain on site. 30/09/23
Agreed
73 Worktop A to be modified to accommodate pipe boxing 30/09/23
Agreed
74 The customer has chosen a butted fitting for cornice 30/09/23
Agreed
75 Decor panel to be installed behind adjustable corner post on unit 1 30/09/23
Agreed
76 All decor ends are sent over sized and will need to be cut to size on site 30/09/23
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The below annotations are a guide only, it is not an exhaustive list. You and the Installer must have the required experience to carry out the works.
Agreed
77 Worktop edge butting to unit 22 will require worktop edging applying on site 30/09/23
Agreed
78 Worktop edge butting to unit 21 will require worktop edging applying on site 30/09/23
Agreed
79 Worktop edge butting to unit 20 will require worktop edging applying on site 30/09/23
Agreed
80 The customer has confirmed that the cooker extractor will be ducted out 30/09/23
Agreed
81 2x LED Driver Inc Micro Connector (8w) is required to power the lights for unit 25, unit 29 and unit 28. 30/09/23
Agreed
82 Cornice should not be installed on unit 34 30/09/23
Agreed
83 Cornice should not be installed on unit 33 30/09/23
Agreed
84 All plinth should be fitted with "Transparent Plinth Sealing Strip 3m (18mm)" to protect the plinth 30/09/23
Agreed
85 Plinth vent to be fitted below unit 20 30/09/23
Agreed
86 Plinth vent to be fitted below unit 21 30/09/23
87 1x 600x450 7 Compartment Plastic Cutlery Insert Super White - Infinity / Vogue to be installed with unit
Agreed
11 30/09/23
Agreed
88 TekWall should be fitted to run behind Decor Panels 30/09/23
Agreed
89 TekWall to be installed on wall A, B, C, E, F 30/09/23
Agreed
90 Unit 4 to be offset from wall ? by 240mm 30/09/23
94 You have opted to remove your existing kitchen yourself, this must be completed prior to the installer
Agreed
arriving 30/09/23
95 The customer has opted to dispose of any CFC appliances themselves, they will have to organise this
Agreed
with their local council or authorised waste disposal agents. 30/09/23
Agreed
68 Worktop E will need to be cut to correct depth on site 30/09/23
Agreed
91 Hob cut out should be finished with reflective heat tape 30/09/23
Agreed
92 Use sink cut out template and finish with waterproof compound 30/09/23
Agreed
93 Worktop joint to be joined using worktop bolts and colourfill provided 30/09/23
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38h x 2000w x 2d
1 2m (38mm) E Band Tape Pk Concrete Oak
Worktop Extras | Concrete Oak
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12 1 600mm - 1 Drawer Pet Base Top Unit 600mm wide x 145mm high x 570mm deep | J Pull | White | £228.00 £92.34 £92.34
Gloss
White unit interior | White edge | Soft-closing 450mm deep drawers
4 1 300mm - 1 Door Inc 1 Shelf Base 300mm wide x 870mm high x 330mm deep | J Pull | White | Gloss £264.00 £106.92 £106.92
Right-hand hinge
White unit interior | White edge | One loose shelf | Soft-closing door hinges
5 1 900mm - 2 Door Inc 1 Shelf Base 900mm wide x 870mm high x 330mm deep | J Pull | White | Gloss £454.00 £204.30 £204.30
White unit interior | White edge | One loose shelf | Soft-closing door hinges
13 1 600mm - Pet Base Bottom Unit 600mm wide x 725mm high x 570mm deep £512.00 £230.40 £230.40
White Matt unit interior | White Matt edge
6 1 1000mm - 2 Door Inc 1 Shelf Base 1000mm wide x 870mm high x 570mm deep | J Pull | White | £476.00 £214.18 £214.18
Gloss
White unit interior | White edge | One loose shelf | Soft-closing door hinges
7 1 1000mm - 2 Door Inc 1 Shelf Base 1000mm wide x 870mm high x 570mm deep | J Pull | White | £476.00 £214.18 £214.18
Gloss
White unit interior | White edge | One loose shelf | Soft-closing door hinges
9 1 1000mm - 2 Door Inc 1 Shelf Base 1000mm wide x 870mm high x 570mm deep | J Pull | White | £476.00 £214.18 £214.18
Gloss
White unit interior | White edge | One loose shelf | Soft-closing door hinges
2 1 972mm - 2 Door Inc 1 Shelf L Cnr Base (LH) - Left Door 972mm wide x 870mm high x 570mm £782.00 £351.88 £351.88
deep | J Pull | White | Gloss
White unit interior | White edge | One loose shelf | Soft-closing door hinges
11 1 600mm - 3 Drawer Hob Base 600mm wide x 870mm high x 570mm deep | J Pull | White | Gloss £838.00 £377.10 £377.10
White unit interior | White edge | Soft-closing 450mm deep drawers
8 1 300mm - 1 Door Pull Out Base 300mm wide x 870mm high x 570mm deep | J Pull | White | Gloss £430.00 £193.50 £193.50
White unit interior | White edge | Soft-closing door hinges
1 1 800mm - 1 400 Door Adj. Cnr Carousel Base (LH) - Left Door 800mm wide x 870mm high x £716.00 £322.18 £322.18
570mm deep | J Pull | White | Gloss
Right-hand hinge
White unit interior | White edge | Soft-closing door hinges
10 1 700mm - 2 Door Inc Half Depth Shelf Sink Base 700mm wide x 870mm high x 570mm deep | J £418.00 £188.10 £188.10
Pull | White | Gloss
White unit interior | White edge | Soft-closing door hinges
3 1 300mm - 1 Door + 1 Bin Base Inc Liner 300mm wide x 870mm high x 570mm deep | J Pull | White | £612.00 £275.40 £275.40
Gloss
Includes base liner
White unit interior | White edge | Soft-closing door hinges
20 1 600mm - 2 Door 70-30 Fridge Freezer Inc Vent Tower 600mm wide x 2070mm high x 570mm £940.00 £380.70 £380.70
deep | J Pull | White | Gloss
Left-hand hinge
White unit interior | White edge | Soft-closing door hinges
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21 1 600mm - 2 Door 70-30 Fridge Freezer Inc Vent Tower 600mm wide x 2070mm high x 570mm £940.00 £380.70 £380.70
deep | J Pull | White | Gloss
Right-hand hinge
White unit interior | White edge | Soft-closing door hinges
22 1 600mm - 900 Appliance or 600 + 290 Appliance 2 Door Tower 600mm wide x 2070mm high x £814.00 £366.30 £366.30
570mm deep | J Pull | White | Gloss
Left-hand hinge
White unit interior | White edge | Soft-closing door hinges
26 1 1000mm - 1 Lift Door Wall 1000mm wide x 360mm high x 330mm deep | J Pull | White | Gloss £476.00 £214.18 £214.18
White unit interior | White edge | Soft-closing door hinges
27 1 1000mm - 1 Lift Door Wall 1000mm wide x 360mm high x 330mm deep | J Pull | White | Gloss £476.00 £214.18 £214.18
White unit interior | White edge | Soft-closing door hinges
29 1 200mm - 1 Door Inc 2 Shelves Wall 200mm wide x 720mm high x 330mm deep | J Pull | White | £252.00 £113.40 £113.40
Gloss
Left-hand hinge
White unit interior | White edge | Two loose shelves | Soft-closing door hinges
31 1 200mm - 1 Door Inc 2 Shelves Wall 200mm wide x 720mm high x 330mm deep | J Pull | White | £252.00 £113.40 £113.40
Gloss
Right-hand hinge
White unit interior | White edge | Two loose shelves | Soft-closing door hinges
28 1 350mm - 1 Door Inc 2 Shelves Wall 350mm wide x 720mm high x 330mm deep | J Pull | White | £302.00 £135.88 £135.88
Gloss
Left-hand hinge
White unit interior | White edge | Two loose shelves | Soft-closing door hinges
25 1 672mm - 2 Door Inc 2 Shelves L Shape Cnr Wall (LH) - Left Door 672mm wide x 720mm high x £782.00 £316.70 £316.70
330mm deep | J Pull | White | Gloss
White unit interior | White edge | Two loose shelves | Soft-closing door hinges
32 1 600mm - 1 Door Microwave Wall 600mm wide x 720mm high x 330mm deep | J Pull | White | Gloss £488.00 £219.58 £219.58
White unit interior | White edge | Soft-closing door hinges
30 1 800mm - 1 Lift Door Extractor Housing Wall 800mm wide x 360mm high x 330mm deep | J Pull | £432.00 £194.40 £194.40
White | Gloss
White unit interior | White edge | Soft-closing door hinges
33 1 1000mm - Vertical Open Wall 1 Divider 1000mm wide x 360mm high x 350mm deep £436.80 £218.40 £218.40
Pebble Grey Matt unit interior | Pebble Grey Matt edge
34 1 1000mm - Vertical Open Wall 1 Divider 1000mm wide x 360mm high x 350mm deep £436.80 £218.40 £218.40
Pebble Grey Matt unit interior | Pebble Grey Matt edge
DÉCOR ACCESSORIES
Plan no Qty Product List price Multi-buy price Total price
(per item) (per item)
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WORKTOPS
Plan no Qty Product List price Promo price Total price
(per item) (per item)
E 1 2000x602x38 Worktop Concrete Oak Concrete Oak | Concrete Oak £504.00 £277.00 £277.00
Width: 2000mm x Depth: 602mm | A: No corner detail | B: No corner detail | C: No corner detail | D: Curved
post radius corner detail
A,B,D 3 3000x602x38 Worktop Concrete Oak Concrete Oak | Concrete Oak £692.67 £379.68 £1,139.04
Width: 3000mm x Depth: 602mm | A: No corner detail | B: No corner detail | C: No corner detail | D: Curved
post radius corner detail
Width: 2000mm x Depth: 602mm | A: Square corner detail | B: No corner detail | C: No corner detail | D:
Square corner detail
Width: 3000mm x Depth: 602mm | A: Square corner detail | B: No corner detail | C: No corner detail | D: No
corner detail
C 1 3000x1200x38 Worktop Concrete Oak Concrete Oak | Concrete Oak £1,454.00 £827.00 £827.00
Width: 1989mm x Depth: 1200mm | A: Curved post radius corner detail | B: Curved post radius corner
detail | C: Curved post radius corner detail | D: Curved post radius corner detail
WALL COVERINGS
Qty Product List price Promo price Total price
(per item) (per item)
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1 4000mm T Section Middle TekWall Profile Pebble | Pebble £32.00 £12.79 £12.79
3 4000mm L Section End TekWall Profile Pebble | Pebble £32.00 £12.79 £38.37
1 Oceanus Tap Chrome - High Pressure Only | 78CR490/555100TF4WN | Chrome £189.00 - £189.00
1 500x1000 Madeira 1.0 Bowl RVS Ceramic | PDT-000521 | White £379.00 - £379.00
LIGHTING
Qty Product List price Promo price Total price
(per item) (per item)
10 LED Square White Panel Natural White Light (3w) £22.50 £18.00 £180.00
APPLIANCES
Qty Product Appliance Appliance Delivery Combined
price match price charge price
1 CDA H65xW576xD518 4 Zone Ceramic Hob | HC6621FR | Black AO.com n/a n/a n/a
Appliances Direct £204.97 £9.99 £214.96
Argos n/a n/a n/a
B&Q n/a n/a n/a
Currys n/a n/a n/a
Euronics n/a n/a n/a
John Lewis n/a n/a n/a
Magnet n/a n/a n/a
Wickes n/a n/a n/a
Wren Kitchens £213.96 £0.00 £213.96
Wren's price £213.96 £0.00 £213.96
£192.55
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1 CDA H1772xW540xD540 Integrated Tower Fridge | FW822 | White AO.com n/a n/a n/a
Appliances Direct £559.97 £24.94 £584.91
Argos n/a n/a n/a
B&Q n/a n/a n/a
Currys n/a n/a n/a
Euronics n/a n/a n/a
John Lewis n/a n/a n/a
Magnet n/a n/a n/a
Wickes n/a n/a n/a
Wren Kitchens £583.91 £0.00 £583.91
Wren's price £583.91 £0.00 £583.91
£525.52
1 Zanussi H1772xW548xD549 Integrated Tower Freezer (frost free) | AO.com £729.00 £20.00 £749.00
ZUNN18FS1 | White
Appliances Direct £770.00 £24.95 £794.95
Argos n/a n/a n/a
B&Q n/a n/a n/a
Currys n/a n/a n/a
Euronics n/a n/a n/a
John Lewis £829.00 £0.00 £829.00
Magnet n/a n/a n/a
Wickes £969.00 £0.00 £969.00
Wren Kitchens £748.00 £0.00 £748.00
Wren's price £748.00 £0.00 £748.00
1 CDA H173xW510xD282 Canopy Hood | CCA52WH | White AO.com n/a n/a n/a
Appliances Direct n/a n/a n/a
Argos n/a n/a n/a
B&Q n/a n/a n/a
Currys n/a n/a n/a
Euronics n/a n/a n/a
John Lewis n/a n/a n/a
Magnet n/a n/a n/a
Wickes n/a n/a n/a
Wren Kitchens £79.00 £0.00 £79.00
Wren's price £79.00 £0.00 £79.00
£71.10
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1 CDA H382xW595xD300 Wall Microwave - Left Hinge Opening | VM551SS AO.com n/a n/a n/a
| Stainless Steel
Appliances Direct £244.97 £5.99 £250.96
Argos n/a n/a n/a
B&Q n/a n/a n/a
Currys n/a n/a n/a
Euronics n/a n/a n/a
John Lewis n/a n/a n/a
Magnet n/a n/a n/a
Wickes n/a n/a n/a
Wren Kitchens £249.96 £0.00 £249.96
Wren's price £249.96 £0.00 £249.96
£224.95
1 CDA H888xW595xD540 Built-in Electric Double Oven | DC941SS | Stainless AO.com n/a n/a n/a
Steel
Appliances Direct £474.97 £24.94 £499.91
Argos n/a n/a n/a
B&Q n/a n/a n/a
Currys n/a n/a n/a
Euronics n/a n/a n/a
John Lewis n/a n/a n/a
Magnet n/a n/a n/a
Wickes n/a n/a n/a
Wren Kitchens £498.92 £0.00 £498.92
Wren's price £498.92 £0.00 £498.92
£449.02
SERVICES
Total price
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1 2m (38mm) E Band Tape Pk Concrete Oak | Concrete Oak £24.00 £12.00 £12.00
1 600x450 7 Compartment Plastic Cutlery Insert Super White - Infinity / Vogue £15.99 - £15.99
Included inside units 9 10 11
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BASE UNITS
Feature open base Unit offer Save £407.00
Infinity J Pull Offer Save £306.04
1 Door Base Units Offer Save £145.20
Up to 60% off Units Save £2,839.10
£2,984.66
TOWER UNITS
Fridge Freezer Tower Housing Offers Save £1,034.00
Infinity J Pull Offer Save £125.30
Up to 60% off Units Save £407.00
£1,127.70
WALL UNITS
Up to 60% off Units Save £1,775.88
Infinity J Pull Offer Save £169.09
L Shape Corner wall units Offer Save £430.10
£1,958.52
DÉCOR ACCESSORIES
Multi-Buy Savings Save £1,881.45
£1,881.48
CORNICE, PLINTH & PELMET
Multi-Buy Savings Save £316.96
£317.00
WORKTOPS
Multi-Buy Savings Save £1,793.02
£2,243.04
WALL COVERINGS
TekWall Offer Save £129.00
Multi-Buy Savings Save £645.01
£516.00
WALL ACCESSORIES
TekWall Offer Save £12.80
Multi-Buy Savings Save £64.08
£51.16
SINK & TAP
Multi-Buy Savings Save £5.00
£583.00
LIGHTING
Lighting Offer Save £64.50
£258.00
APPLIANCES
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£2,211.14
SERVICES
£149.00
ACCESSORIES
Multi-Buy Savings Save £96.49
£169.32
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LUXURY BESPOKE WORKTOP
Usually a moist cloth is sufficient, but use washing up Fat, oil and dirt particles, fingermarks, lime With a cloth or soft nylon brush and washing
liquid to get rid of grease. Stubborn dirt can be deposits, rust, juice, coffee, tea, wax, blood, wine, powder, soft soap, toilet soap or washing-up
removed with an organic solvent such as methylated universal marker, etc. liquid. If necessary, leave for a while and then rinse
thoroughly with clean water.
spirits or alcohol. A brush with hard bristles (not a wire
brush) may also be used, but not on glossy worktops. Discolouration through long exposure to tea, With washing powder and household bleach
coffee, fruit juice, etc. (don't repeat too often).
Lead pencil, felt tip pens, marker and ball point With an organic solvent such as acetone (nail
Gloss worktops
pens, lipstick, crayon, wax, shoe polish, nicotine, varnish remover), methylated spirits, petroleum
nail varnish, etc. spirit. Always read the manufacturer's instructions
General cleaning of the surface requires only a damp
carefully.
cloth and a mild detergent or non-abrasive cleaning
diluted in warm water. Paint (water or solvent based paints, two- With water or organic solvent. Remove two-
component paints, spray paints), varnish stains, component paints immediately.
Abrasive scouring powders, creams and even polishes printing ink, etc.
Always use a chopping board or worktop saver. Gloss worktops will show scratching, cuts and
heat damage more easily than a standard finish worktop.
Always avoid placing hot saucepans or kitchen utensils directly onto the worktop.
Always avoid excess water around areas where there are cut joints and cut outs as these are
potential weak areas. Wipe away excess water immediately.
Do not leave any damp cloths, sponges or anything wet on the top front edge, as this front edge
is a potential weak area to water ingress.
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Order Number - 41475869
All product warranties start from the day of your delivery (or the day your Wren Approved installation was
completed, if applicable)
For full information on your warranty and for any questions visit wrenkitchens.com/cabinet-warranty
CDA
Upon delivery of your appliances, you will need to contact the manufacturer directly to activate your product
warranty.
01949 862000
CDA Appliance 1 CDA H65xW576xD518 4 Zone Ceramic Hob HC6621FR Check manufacturer's guide
CDA Appliance 2 CDA H1772xW540xD540 Integrated Tower Fridge FW822 Check manufacturer's guide
CDA Appliance 3 CDA H173xW510xD282 Canopy Hood CCA52WH 2 years
CDA Appliance 4 CDA H382xW595xD300 Wall Microwave - Left Hinge Opening Check manufacturer's guide
VM551SS
CDA Appliance 5 CDA H888xW595xD540 Built-in Electric Double Oven DC941SS Check manufacturer's guide
Zanussi
Upon delivery of your appliances, you will need to contact the manufacturer directly to activate your product
warranty.
0344 561 2612
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Please be aware you may need to apply for extended warranties through the manufacturer.
All warranties given are correct at time of print and may change if your order or delivery are updated or amended.
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Order Number - 41475869
If you have any queries regarding your kitchen design or the payment of your kitchen please contact your designer.
If you have any questions once your kitchen has been delivered, our customer services team are here to help,
simply visit wrenkitchens.com/contact-us
Please be aware whilst we do not offer fitting advice we have some handy videos available on our website, just
visit wrenkitchens.com/installation-guides
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S6157656/8 - 02 Oct 2023
Order Number - 41475869
£100 Provide a full gas certificate and test (compulsory on all gas work undertaken).
£90 Remove / Cap Existing Gas Supply.
£30 Move or supply a gas connection to any location per metre.
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Order Number - 41475869
Whilst Wren Kitchens offer a home measure service, this is purely to assist in the creation of your kitchen design. You or your chosen installer should take
detailed measurements taking into account that your walls may not be completely square and that ceiling heights may not be uniform across the entire room.
You or your chosen installer should also identify whether they need to re-plaster or extend/add utility services as part of the installation which will again affect
the dimensions.
If you selected a Wren Approved Installation, then our team of professional Installers will have their own detailed Pre-Fit checklist. However, to assist
customers who have selected to use their own installer or who have opted to install the kitchen themselves, we have created a checklist of just some of the
ESSENTIAL questions that should be answered by the installer prior to the order/contract.
Have you checked all of the room measurements (length, width and height)? YES NO
Have you checked there are no obstacles such as stop taps, pipes or structural features that would prevent you installing YES NO
either appliances or units as shown in the plan?
Have you checked that doors on all units will open without clashing with doors on any other unit or clashing with walls or YES NO
doors?
Have you checked that any appliance(s) not supplied by Wren will fit in the space(s) defined in the kitchen design? Please YES NO
note that the height of the appliance should also be checked, as should the required dimensions of the door required for the
appliance.
Have you checked that there is sufficient space to open the doors and access any internal compartments on any appliance YES NO
not supplied by Wren (in particular fridge-freezers)?
Have you checked that any taps specified on the order are appropriate for the water pressure on the customer's system? YES NO
Have you checked the quantity of cornice and pelmet on the plan is the correct amount? Please ensure you have checked YES NO
whether the cornice should be butted up to the décor panel or whether there should be a mitre cut. Products are made to
order and therefore excess cornice and pelmets cannot be returned once ordered.
Have you checked that the plinth on the plan is the correct amount required to install the kitchen? Please note that Wren YES NO
allow for every length of plinth to be trimmed at both ends and believe that the plinth should be fitted through to the back
of each run of units where possible. Products are made to order and therefore excess plinths cannot be returned once
ordered.
Have you checked the number of décor panels on the plan is the correct amount that you require to fit the kitchen? Please YES NO
note that Wren allow for décor panels to run through to the back of all units and spaces for appliances. Products are made
to order and therefore excess décor panels cannot be returned once ordered.
Have you checked that the gaps around any appliances (particularly gas) are in line with the manufacturer's YES NO
recommendations and legislation?
Have you checked that there is an appropriate gas, electric or water connection to supply any appliance shown on the plan? YES NO
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Order Number - 41475869
Have you checked how you will vent any appliances such as extraction hoods and tumble dryers? YES NO
Have you checked whether any boiler housing shown on the plan is the correct size and leaves sufficient space for servicing YES NO
in line with the manufacturer's recommendations?
Have you checked the access for any large items such as range cookers, American fridge freezers or larder units? YES NO
Have you checked that all flooring will be fully protected before the delivery and throughout the installation? YES NO
Can the kitchen be installed as designed in line with the plan supplied by Wren? YES NO
36 of 39
Wren Kitchens Limited Terms and Conditions of Sale (in showroom)
1. Interpretation
form part of the contract between you and us or any other contract between you and us for
the sale of the Products. We have taken care to describe and show Products as accurately as
1.1. The definitions in this condition apply in the terms and conditions set out in this
possible. Despite this, slight variations in Products may occur for example colours and
document: textures may vary between different batches of production.
Contract the contract between the Supplier and the Customer for the sale and purchase of
the Goods in accordance with these Conditions.
2.12. If any of these Terms are inconsistent with any term of the Order Summary, the Order
Cooling Off Period shall have the meaning given in condition 3.1. shall prevail.
Customer or you means the purchaser of the Products.
Force Majeure Events shall have the meaning given in condition 11. 2.13. We have the right to revise and amend these Terms from time to time to reflect any
Products the products that we are selling to you as detailed in the Order.
changes in market conditions affecting our business, changes in technology, changes in
Order your order for the Products as set out in the order form.
payment methods, changes in relevant laws and regulatory requirements and changes in our
Order Summary shall have the meaning set out in condition 2.5.1.
system's capabilities. You will be subject to the policies and terms in force at the time that
Supplier or us means Wren Kitchens Limited a company registered in England and Wales the Contract is formed, unless any change to those policies or these Terms is required by law
(No. 06799478) and whose address is The Nest, Falkland Way, Barton-upon-Humber, DN18 or government or regulatory authority (in which case, it will apply to Orders you have
5RL. previously placed that we have not yet fulfilled). [If we have to revise these terms after your
Terms the terms and conditions set out in this document.
Contract is signed, we will notify you in writing and you can choose to cancel the contract in
Writing or written includes faxes and e-mail. accordance with condition 3.]
1.2. Construction
In these Terms, the following rules apply: 3. Cancellation
(a) A person includes a natural person, corporate or unincorporated body (whether or not
having separate legal personality). 3.1. We will allow you to cancel or change your Order at any time up until 28 days before
(b) A reference to a party includes its personal representatives, successors or permitted the delivery date agreed at the time of placing your Order (the "Cooling Off Period").
assigns. Where the change means a change in the total price of your Order, we will notify you of the
(c) A reference to a statute or statutory provision is a reference to such statute or amended price in writing. After the Cooling Off Period has expired, you will not be able to
provision as amended or re-enacted. A reference to a statute or statutory provision includes cancel or change your Order for Products because production of your Order will have
any subordinate legislation made under that statute or statutory provision, as amended or commenced.
re-enacted.
(d) Any phrase introduced by the terms including, include, in particular or any similar 3.2. If you wish to add Products to your Order after the expiry of the Cooling Off Period
expression shall be construed as illustrative and shall not limit the sense of the words such additions may, at our discretion, be regarded as a new and separate Order with
preceding those terms. different delivery times and separate delivery charges.
(e) A reference to writing or written includes e-mails.
3.3. To cancel or change your Order during the Cooling Off Period, you should contact your
Designer or Showroom Manager. Alternatively call our Customer Service team on 0345 127
2. Your contract
7008. If you cancel in accordance with this condition, we will issue you a full refund within
30 days of receipt of your cancellation.
2.1. These Terms and the Order are considered by us to set out the whole agreement
between you and us for the sale of the Products. These Terms apply to the Contract to the
3.4. You may correct any errors you make during the Cooling Off Period, but we will not
exclusion of any other terms that the Customer seeks to impose or incorporate, or which are accept changes to or cancellation of your Order after the expiry of the Cooling Off Period.
implied by trade, custom, practice or course of dealing.
3.5. We will issue a full refund of all sums paid for Orders for Products which were
2.2. The Contract constitutes the entire agreement between the parties. The Customer cancelled during the Cooling Off Period.
acknowledges that it has not relied on any statement, promise, representation, assurance or
warranty made or given by or on behalf of the Supplier which is not set out in the Contract.
4. The Products
2.3. Please read these Terms carefully and check that the details in the Terms and on the
Order are complete and accurate (in particular your personal specifications/ requirements, 4.1. We warrant the quality of our joinery and carcasses (cabinets) which form part of the
measurements, plans and layouts in accordance with which the Products will be Products in accordance with Wren's Warranty which is available to view via our website at
manufactured) before you commit to the Contract. Please ensure that you read and www.wrenliving.com/about/cabinet-warranty or a copy of this can be obtained from any of
understand these Terms before you sign the Order, because you will be bound by the Terms our stores.
once a Contract comes into existence between us, in accordance with condition 2.5.
4.2. We warrant that on delivery and for a period of 12 months from the date of delivery
2.4. The Order constitutes an offer by you to enter into a binding Contract, which we are that any Products purchased from us which are not covered by Wren's Warranty referred to
free to accept or decline at our absolute discretion. in condition 4.1:
2.5. The Order shall be deemed to be accepted, and the Contract shall come into force 4.2.1. are of satisfactory quality;
when:
4.2.2. are fit for all the purposes for which products of the kind are commonly
2.5.1. we issue you with written acceptance of your Order (Order Summary) supplied;
whether in our store or otherwise; or
2.5.2. we notify you that the Products are ready, whichever is the earlier. 4.2.3. are free from material defects in design, material and workmanship;
2.6. Any quotation for the Products is given on the basis that a binding Contract shall only 4.2.4. comply with all applicable statutory and regulatory requirements for selling
come into existence in accordance with condition 2.5 Subject to condition 2.7, a quotation the Products in the United Kingdom; and
shall be valid for a period of 30 days from its date of issue, unless we notify you in writing
that we have withdrawn it during this period. 4.2.5. conform in all material respects with their description and/or the
manufacturer's specification subject to any qualification or representation contained
2.7. Any quotation issued subject to a promotional offer will be valid for a period of 30 in the brochures, advertisements or other documentation including but not limited to
days from its date of issue or, if sooner, on the expiry of the promotional offer. these Terms.
2.8. We shall assign an order number to your Order and inform you of it in the Order 4.3. Where we are not the manufacturer of the Products, we shall endeavour to transfer to
Summary. Please quote the order number in all subsequent correspondence with us relating you the benefit of any warranty or guarantee given to us.
to the Order.
4.4. This warranty is in addition to your legal rights in relation to Products which are faulty,
2.9. All our Products, except our accessories and appliances are made to your order using or which otherwise do not conform with these Terms. Advice about your legal rights is
the measurements, plans, specifications, choices and details you have provided to us. For available from your local Citizens' Advice Bureau or trading standards office.
the purposes of these Terms:
4.5. This warranty does not apply to any defect in the Products arising from fair wear and
2.9.1. when referring to all our products we will use the definition "Products"; and tear, willful damage, accident, negligence by you or any third party, if you use the Products
in a way that we do not recommend, your failure to follow our instructions, or any deviation
2.9.2. when referring specifically to products which are made to your Order we will from the plan which we provide, or other alteration or repair you carry out without our prior
use the definition "Bespoke Products". written approval.
4.6. We will take reasonable steps to pack the Products properly and to ensure that you
2.10. For Bespoke Products we rely on the measurements, plans, specifications, choices receive your Order in good condition.
and details you supply to us and you must therefore check that they are accurate and
correct. Please also check that all Products listed on the Order Summary are the correct 4.7. These Terms apply to any repaired or replacement Products we supply to you in the
model and specification. This is your responsibility even if we are installing your Products unlikely event that the original Products are faulty or do not otherwise conform with these
or have attended your premises prior to your Order being placed. You can find Terms.
information on how to measure by contacting us on 0345 127 7008 or in store.
5. Defective goods and returns
We will not give refunds for, replace or allow you to reject Bespoke Products which have
been supplied to you in accordance with the measurements, plans, specifications, choices
5.1. In the unlikely event that the Products do not conform with the warranties set out in
and details you supplied to us unless the Bespoke Products are faulty or fail to comply
with condition 4.1 below. This will not affect your legal rights as a consumer in relation to condition 4.1, Subject to condition 5.2, if:
made-to-measure Goods that are faulty or not as described. Advice about your legal
5.1.1. you give us notice in writing during the warranty period within a reasonable
rights is available at your local Citizen's Advice Bureau or Trading Standards office.
time of discovery that some or all of the Products do not comply with the warranty set
out in condition 4.2;
2.11. Any samples, drawings, descriptions or advertising we issue, and any descriptions or
illustrations contained in our catalogues or brochures, are issued or published solely to 5.1.2. we are given a reasonable opportunity of examining such Products; and
5.1.3. you (if asked to do so by us) return such Products to us at our cost,
provide you with an approximate idea of the Products they describe. They do not
we shall, at our option, repair or replace the defective Products, or refund the price of
the defective Products in full.
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Wren Kitchens Limited Terms and Conditions of Sale (in showroom)
5.2. We shall not be liable for Products' failure to comply with the warranty set out in Products and we will notify you if we do. If you are unhappy with this change you may cancel
condition 5.1 in any of the following events: the Order provided that you do so within 7 days of being notified of the price change.
5.2.1. you make any further use of such Products after giving notice in accordance 7.5. If we miss the delivery deadline agreed in 7.3 above for any Products then you may
with condition 5.1.1; cancel your Order straight away if any of the following apply:
5.2.2. the defect arises because you failed to follow our oral or written instructions
as to the storage, commissioning, installation, use and maintenance of the Products; 7.5.1. we have refused to deliver the Goods;
5.2.3. the defect arises as a result of us following any drawing, design or 7.5.2. delivery within the delivery deadline was essential (taking into account all the
specification supplied by you; relevant circumstances); or
5.2.4. you alter or repair such Products without our consent; 7.5.3. you told us before we accepted your order that delivery within the delivery
5.2.5. the defect arises as a result of fair wear and tear, wilful damage, negligence, deadline was essential.
or abnormal storage or working conditions; or
5.2.6. the Products differ from their description as a result of changes made to 7.6. If you do not wish to cancel your order straight away, or do not have the right to do so
ensure they comply with applicable statutory or regulatory requirements. under condition 7.5, you can give us a new deadline for delivery, which must be reasonable,
and you can cancel if your Order if we do not meet the new deadline.
5.3. Except as provided in this condition 5, we shall have no liability to you in respect of the
Products' failure to comply with the warranty set out in condition 4.2. 7.7. Delivery of the Order shall be completed when we deliver the Products to you at the
address stated on the Order.
5.4. These Terms will apply to any repaired or replacement Products we supply to you.
7.8. If you fail to take delivery of an Order, then, except where this failure is caused by our
5.5. You must notify us of your intention to return any Product before returning it. This can failure to comply with these Terms:
be done by emailing us at [email protected]. All returns must be made to
our nominated premises within the United Kingdom (mainland). If you fail to return the 7.8.1. we will store the Products until delivery takes place and may charge you a
Products upon our request, we may charge you the direct costs of the recovery of the reasonable sum currently £10 per item of Product per day to cover expenses and
Products. insurance;
7.8.2. we shall have no liability to you for late delivery; and
7.8.3. we will charge you our standard delivery charge for any subsequent attempts
6. Installation
we may make to deliver the Products.
6.1. Installation services provided by us do not form part of these Terms and are subject to
7.9. If you have not taken delivery of the Products within 30 days of our first attempt to
separate terms and conditions available via our website at www.wrenkitchens.com/about-
deliver the Order, we may, after giving you reasonable prior notice in writing, resell or
us/installation-terms or from one of our stores.
otherwise dispose of part or all of the Products.
6.2. You should note that there are certain works which will be required in connection with
7.10. If we are not able to deliver the whole of the Order at one time due to operational
any installation which Wren does not carry out. These "supplementary works" will be reasons or shortage of stock, we will deliver the Order in instalments. We will not charge
identified to you so that you can arrange for them to take place.
you extra delivery costs for this. If you ask us to deliver the Order in instalments, we may
charge you extra delivery costs. Each instalment shall constitute a separate contract. If we
6.3. Where we are not providing installation services for our Products the following shall are late delivering an instalment or one instalment is faulty, that will not entitle you to
apply:
cancel any other instalment.
6.3.1. it is your own responsibility to install or have installed the Products. You
7.11. You must ensure that you or a nominated representative over the age of 18 is present
should not confirm your installation arrangements until the Products you have ordered
at the designated delivery time and location to accept and sign for the delivery of Products.
have been delivered and checked by you in case delivery is late or there is a problem
with the Products; 7.12. You must promptly (and before making arrangements for installation) check the
delivery and report any discrepancies between the delivery and the Order in writing. You
6.3.2. it is your responsibility to ensure that installation works carried out by third agree that our delivery staff/agents may take photographs of the Products on delivery as
parties are carried out to a satisfactory standard and that such third parties do not evidence that they have been delivered and as to their condition on delivery.
damage or deface the Products;
7.13. You must inspect the Products upon delivery. If the Products do not arrive on the
6.3.3. it is your responsibility to ensure that you or your third party installer have
delivery date or are damaged on arrival, you must report it to us within 72 hours of delivery
the necessary skills to install a kitchen or bedroom. You or they must be qualified to date or intended delivery date. We may not accept any claims submitted after this period.
work with gas and electricity, cut mitre joints, securely fix cabinets to the walls, fit
worktops and be competent to use the variety of tools that will be required for the 7.14. You must ensure that our delivery staff/agents and their vehicles have a clear and safe
install;
means of access to your delivery address. You must clear a suitable space for delivery (3m x
2m) which is watertight and free of all valuable and breakable items. We may refuse to
6.3.4. before working with electricity, gas or water you should always consult a deliver the Products and store them at your cost (in accordance with condition 7.8.1) until
professional trade person and where relevant a GAS-SAFE registered plumber; the access is clear and safe if you do not comply with this obligation. A redelivery charge of
£150 will also be payable.
6.4. We cannot advise on planning permission or building regulations consent issues, which
are entirely your responsibility. 8. Risk and title
6.5. If you have made any changes to your room layout since your pre-fit survey and have 8.1. The Products will be at your risk from the time of delivery to the address stated on
not notified us in writing, we will neither accept responsibility for additional costs nor your Order Confirmation.
accept any returns of Products.
8.2. Ownership of the Products will only pass to you when we receive payment in full of all
sums due for the Products, including delivery charges.
7. Delivery
7.1. Unless we otherwise notify you in your Order and subject to condition 7.5, we or our 9. Price and payment
delivery agent will use reasonable efforts to deliver the Products you have ordered to you
within 30 days of the date of the Order Summary or by the delivery date agreed at the time 9.1. The price of the Products will be as set out in the Order Summary or, if no price is
of the Order. Any dates given for delivery are approximate only. Any time for delivery is not quoted, the price set out in our published price list as at the date of delivery. Prices are
of the essence. Delivery will be made to the United Kingdom (mainland only) address you liable to change at any time, but price changes will not affect Orders that we have confirmed
nominate in your Order and a charge is made for delivery details of which can be found on in writing, except as specified in condition 9.4.
the customer charter provided to you. We or our delivery agent will contact you to arrange
delivery. You will receive at least 48 hours' notice of the delivery date and on the day prior 9.2. These prices include VAT unless otherwise expressly stated.
to delivery you will receive notice of when your delivery will be made in the morning or the
afternoon. 9.3. The prices for the Products exclude delivery costs which will be added to the total
amount due. Delivery costs are set out in the Order Summary. It is always possible that,
7.2. We will take reasonable steps to deliver in accordance with condition 7.1 or as despite our best efforts, some of the Products we offer may be incorrectly priced.
otherwise agreed between us in writing. However, occasionally delivery may be affected by
factors beyond our control and so cannot be guaranteed. We will let you know if we become 9.4. We may, by giving notice to you at any time up to [28] days before delivery, increase
aware of an unexpected delay and will arrange a new delivery date with you. Please allow the price of the Products to reflect any increase in the cost of the Products that is due to:
extra time for deliveries to the Scottish Highlands and islands. Unfortunately we do not
deliver to addresses outside the UK. Delivery routes are determined in advance. If you 9.4.1. any factor beyond our control (including foreign exchange fluctuations,
request a change of date after your contract has been signed, an administration charge of increases in taxes and duties, and increases in labour, materials and other
£150 will be payable. manufacturing costs);
9.4.2. any request by you to change the delivery date(s), quantities or types of
7.3. If we have not contacted you to arrange delivery within 30 days of the Order Products ordered, or the specification; or
Confirmation you may contact us to request that delivery must be made within 7 days of 9.4.3. any delay caused by any of your instructions or failure to give us adequate or
your request, and subject to us both agreeing a suitable delivery date and to you complying accurate information or instructions.
with conditions 7.9 and 7.12 we shall ensure delivery is made within 7 days of your request.
9.5. Unless otherwise agreed in writing payment for Products must be made in advance of
7.4. Where you request delivery to be made on a date which is more than 60 days after the delivery by either United Kingdom credit or debit card or cheque. Payments by cheque must
Order Summary date we reserve the right to change the price of the be in cleared funds prior to delivery. We accept payment with Mastercard, Visa, Maestro,
[Solo], Delta or Visa Electron. We will charge you an administration fee of £5 if and each
time your bank is unable to process your payment.
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Wren Kitchens Limited Terms and Conditions of Sale (in showroom)
9.6. If you fail to make any payment due to us under the Contract by the due date for 15. General
payment, then you shall pay interest on the overdue amount at the rate of [4]% per annum
above [Bank of England] base rate from time to time. Such interest shall accrue on a daily 15.1. If any court or competent authority decides that any of the provisions of these Terms
basis from the due date until actual payment of the overdue amount, whether before or are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be
after judgment. You shall pay the interest together with the overdue amount. severed from the remaining terms, which will continue to be valid to the fullest extent
permitted by law.
9.7. Without limiting any other remedies or rights that we may have, if you do not pay us on
time, we may cancel or suspend any other outstanding Order until you have paid the 15.2. A waiver of any right or remedy under the Contract or law is only effective if given in
outstanding amounts. writing and shall not be deemed a waiver of any subsequent breach or default. No failure or
delay by a party to exercise any right or remedy provided under the Contract or by law shall
9.8. Condition 9.7 shall not apply for the period of the dispute if you dispute the payment constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the
owing in good faith and let us know promptly after you have received the invoice that you further exercise of that or any other right or remedy. No single or partial exercise of such
dispute it. right or remedy shall prevent or restrict the further exercise of that or any other right or
remedy.
10. Our liability
15.3. A person who is not party to these Terms shall not have any rights under or in
connection with them under the Contracts (Rights of Third Parties) Act 1999.
10.1. Nothing in these Terms shall limit or exclude in any way our liability for:
15.4. We warrant that we will process your personal data in compliance with all applicable
10.1.1. death or personal injury caused by our negligence or the negligence of our
laws, enactments, regulations, orders, standards and other similar instruments. We further
employees, agents or suppliers;
warrant that, having regard to the state of technological development and the cost of
10.1.2. fraud or fraudulent misrepresentation;
implementing any measures, we will take appropriate technical and organisational measures
10.1.3. any breach of the obligations implied by section 12 of the Sale of Goods Act
against the unauthorised or unlawful processing of your personal data and against the
1979 or section 2 of the Supply of Goods and Services Act 1982;
accidental loss or destruction of, or damage to, your personal data.
10.1.4. losses for which it is prohibited by section 7 of the Consumer Protection Act
1987 to limit liability; or
15.5. The Contract, and any dispute or claim arising out of or in connection with it or its
10.1.5. any other matter for which it would be illegal or unlawful for us to exclude or
subject matter or formation (including non-contractual disputes or claims), shall be
attempt to exclude our liability.
governed by, and construed in accordance with the law of England and Wales.
10.2. Subject to condition 10.1, we shall not be responsible for any losses that you suffer as
a result of our failure to comply with the Contract, except for those losses which are a 16. Termination and suspension
foreseeable consequence of that failure and which are limited to the purchase price of the
Products you have purchased. 16.1. If you become subject to any of the events listed in condition 16.2, we may terminate
the Contract with immediate effect by giving written notice to you.
10.3. Subject to condition 10.1, we shall not be liable under or in connection with the
Contract for any of the following: 16.2. For the purposes of condition 16.1, the relevant events are:
10.3.1. loss of income or revenue (including but not limited to loss of wages); 16.2.1. you are the subject of a bankruptcy petition or order;
16.2.2. you die or, by reason of illness or incapacity (whether mental or physical), are
10.3.2. loss of business;
10.3.3. loss of anticipated savings; incapable of managing your own affairs or become a patient under any mental health
10.3.4. loss suffered by you in failing to adhere to conditions 6.2 and 7,10; or legislation;
10.3.5. loss of data. or if the Customer is a company:
This condition 10.3 shall not prevent claims for damage to, your physical property, 16.2.3. a petition is filed, a notice is given, a resolution is passed, or an order is made,
for or in connection with the winding up of the Customer, other than for the sole
excluding the cost of repairing any pre-existing faults or damage to your property that
we discover in the course of installation and/or performance by us. purpose of a scheme for a solvent amalgamation of the Customer with one or more
other companies or the solvent reconstruction of the Customer;
10.4. We shall not be liable to you or responsible for losses or damage incurred by you which 16.2.4. an application is made to court, or an order is made, for the appointment of
an administrator or if a notice of intention to appoint an administrator is given or if an
arise as a result of you providing to us incorrect measurements, plans, specifications,
administrator is appointed over the Customer; or
choices or details, or failure by you to take account of the features, size and shape of the
space in which you wish to install our Products. 16.2.5. the holder of a qualifying floating charge over the Customer's assets has
become entitled to appoint or has appointed an administrative receiver,
11. Events outside our control or any event analogous to the foregoing events occur under the laws of any other
jurisdiction.
11.1. We will not be liable or responsible for any failure to perform, or delay in performance
16.3. Without limiting its other rights or remedies, we may suspend provision of the
of, any of our obligations under these Terms that is caused by events outside our reasonable
Products under the Contract you become subject to the events listed in condition 16.2
control (Force Majeure Event).
above, or we reasonably believe that you are about to become subject to any of them, or if
you fail to pay any amount due under this Contract on the due date for payment.
11.2. A Force Majeure Event includes any act, event, non-occurrence, omission or accident
beyond our reasonable control and includes, in particular (without limitation), failure of
16.4. On termination of the Contract for any reason you shall immediately pay all
energy sources or transport network, acts of God, war, terrorism, riot, civil commotion,
outstanding unpaid invoices and interest.
interference by civil or military authorities, national or international calamity, armed
conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological
16.5. Termination of the Contract, however arising, shall not affect any of the parties' rights,
contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms,
remedies, obligations and liabilities that have accrued as at termination.
earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse
weather conditions, or default of suppliers or subcontractors or other issues including (but
16.6. Conditions which expressly or by implication survive termination of the Contract shall
not limited to) product shortages and delays in manufacturing
continue in full force and effect.
11.3. Our obligations under these Terms are suspended for the period that the Force
Majeure Event continues, and we will have an extension of time to perform these 17. Severance
obligations for the duration of that period. We will take reasonable steps to bring the Force
Majeure Event to a close or to find a solution by which our obligations under these Terms can 17.1. If any provision or part-provision of the Contract is or becomes invalid, illegal or
be performed despite the Force Majeure Event. unenforceable, it shall be deemed modified to the minimum extent necessary to make it
valid, legal and enforceable. If such modification is not possible, the relevant provision or
12. Specialist Worktops part-provision shall be deemed deleted. Any modification to or deletion of a provision or
part-provision under this condition shall not affect the validity and enforceability of the rest
Please note that if you are buying a specialist worktop from us (e.g. granite, quartz or corian), of the Contract.
this condition 12 will apply.
17.2. If any provision or part-provision of this Contract is invalid, illegal or unenforceable,
12.1. You accept that although efforts will be made, it may not be possible to provide the
the parties shall negotiate in good faith to amend such provision so that, as amended, it is
exact template or installation date requested.
legal, valid and enforceable, and, to the greatest extent possible, achieves the intended
12.2. You accept that the total price in your Order are subject to the confirmation following
commercial result of the original provision.
the template and site survey. We reserve the right to amend the price should the final
details differ from those upon which the quotation was based.
12.3. Any changes to the price will be reflected in the Order Summary, which you will be 18. Customer Services
required to sign and return before the commencement of the worktop manufacturing
process. Your quote will be valid for 30 days. The joint positions will be finalised at template 18.1. We try very hard to exceed expectations. in case we fail and you need to complain
stage. about our service then you can contact using one of the following methods:
18.1.1. Email: [email protected];
13. Assignment 18.1.2. Post: Customer Service, Wren Kitchens, The Nest, Falkland Way, Barton-upon-
Humber, DN18 SRL.
You may not transfer any of your rights or obligations under these Terms to another person
without our prior written consent, which we will not withhold unreasonably. We can transfer all
19. Disputes
or any of our rights and obligations under these Terms to another organisation, but this will not
affect your rights under these Terms.
19.1. We are a full member of The Furniture Ombudsman Service and any matter which
14. Notices arises in connection with the Contract which we have not been able to resolve to your
satisfaction, must be referred in the first instance to the conciliation process of The
All notices sent by you to us must be sent to Wren Kitchens Limited at Customer Service, Wren Furniture Ombudsman. The Customer and the Supplier agree to be bound by the decision of
Kitchens, The Nest, Falkland Way, Barton-upon-Humber, DN18 5RL or The Furniture Ombudsman.
[email protected]. We may give notice to you at either the e-mail or postal
address you provide to us in the Order. Notice will be deemed received and property served 24 19.2. Subject to condition 19.1, the parties irrevocably agree that the courts of England and
hours after an e-mail is sent or three days after the date of posting of any letter. In proving the Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in
service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was connection with, the Contract, its subject matter or formation (including non- contractual
properly addressed, stamped and placed in the post and, in the case of an e-mail, that the e-mail disputes or claims).
was sent to the specified e-mail address of the addressee.
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