1.

Gibson Valves produces cast bronze valves on an assembly line, currently producing
1600 valves each 8-hour shift. If the productivity is increased by 10%, it would then be?
A. 180 valves/hr
D. 880 valves/hr
B. 200 valves/hr
C. 220 valves/hr
2. A foundry produces circular utility access hatches (manhole covers). If 120 covers are
produced in a 10-hour shift, the productivity of the line is?
C. 12 covers/hr
B. 2 covers/hr
A. 1.2 covers/hr
D. 1200 covers/hr
3. A study reveals that a group of three semiautomatic machines assigned to one operator
operates unattended 20 percent of the time. Operator service time at irregular intervals averages
80 percent of the time on these three machines. What would be the estimated machine hours lost
per eight-hour day because of lack of an operator?
A. 0.896
C. 0.97
D. 1.94
B. 1.51
4. A work sampling study was made of a cargo loading operation for the purpose of developing a
standard time. During the total 120 minutes of observation the employee was working 80% of
the time and loaded 60 pieces of cargo. The analyst rated the performance at 90%. The firm
wishes to incorporate an allowance factor for fatigue, delays, and personal time of 10% of
normal work time. What is the standard time for this operation in minutes per piece given the
allowance is added to its normal time?
B. 2.85
D. 2.58
C. 1.85
A. 1.58
5. A company that processes fruits and vegetables is able to produce 400 cases of canned
peaches in one-half hour with two workers. What is its labor productivity?
A. 200
D. 467
C. 267
B. 400
7. Rommel and Leo recently time-studied a janitorial task. From a sample of 75 observations,
they computed an average cycle time of 15 minutes with a standard deviation of 2 minutes. What
is the computed sample size large enough that one can be 99% confident that the standard time is
within 5% of the true value?
 D. 52
C. 45
A. 40
B. 48
8. The Cadillac Box plant works two 8-hour shifts each day. In the past, 500 cypress
packing boxes were produced by the end of each day. The use of new technology has enabled
them to increase productivity by 30%. Productivity is now approximately
B. 40.6 boxes/hr
A. 32.5 boxes/hr
C. 62.5 boxes/hr
D. 81.25 boxes/hr
9. In work measurement, personal time allowances are often established in the range of
D. 6 - 10%
B. 3 - 5%
C. 4 - 7%
A. 0 - 2%
10. The accuracy of a labor standard is to be within 5%, and the confidence level is 95%. The
standard deviation of the sample is 2 and the mean is 8. What sample size should be used?
D. 127
C. 96
A. 8
B. 10
11. Productivity measurement is complicated by
D. The workforce size
B. The fact that precise units of measure are often unavailable
A. The competition's output
C. Stable quality
12. The ratio of output produced by the transformation process to a group of inputs is
B. Greater in manufacturing than in services
A. Utilization
D. Multifactor productivity
C. Defined only for manufacturing firms
13. Productivity can be improved by
D. Decreasing inputs while holding outputs steady
B. Decreasing outputs while holding inputs steady
C. Increasing inputs and outputs in the same proportion
A. Increasing inputs while holding outputs steady
14. Which of the following is not true when explaining why productivity tends to be lower in the
service sector than in the manufacturing sector?
A. Services are typically labor-intensive.
D. Service operations are typically capital intensive.
B. Services are often difficult to evaluate for quality.
C. Services are often an intellectual task performed by professionals.
15. Three (3) commonly used productivity variables are
B. Labor, capital, and management
A. Quality, external elements, and precise units of measure
C. Technology, raw materials, and labor
D. Education, diet, and social overhead
16. It is an allowance that may be given to cover the time needed for making alterations to
machine or process settings after completing a run of production.
C. Dismantling Allowance
A. Cleaning Allowance
B. Shut-down Allowance
D. Start-up Allowance
17. The time intervals between the start of a time study and the start of the first element observed
, and between the finish of the last element observed and the finish of the study.
A. Check Time
C. Break Point
D. Rating
B. Elapsed Time

19. It is a process chart in which the activities of a worker’s hands (or limbs) are recorded in their
relationship to one another.
D. Two-Handed Process Chart
C. Outline Process Chart
A. Operations Process Chart
B. Flow Process Chart
20. Motions of the arms should be _____________________ and should be
made simultaneously.
B. Symmetrical and in opposite directions
A. Not symmetrical and in opposite directions
D. Symmetrical and in the same directions
C. Not symmetrical and in the same directions
21. Which of the following techniques may not provide reliable and accurate time standards?
 D. Work sampling
A. Historical experience
B. Method time measurement (MTM)
C. Time studies
22. Timing a sample of a worker's performance and using it to set a standard is the work
measurement technique of
A. Predetermined time standards
B. Time studies
D. Methods time measurement
C. Work sampling
23. For a time study, the three factors that determine how large a sample size to take are
B. Needed accuracy, desired confidence, and absolute amount of error
D. Actual time, normal time, and standard time
C. The level of confidence, the z-value, and the work sampling idle percent
A. The level of confidence, the z-value, and normal time
24. A manager who is conducting a time study now needs an accuracy of ±0.1 minutes, rather
than ±0.2 minutes as in the past. Because of this change in accuracy, the adequate sample size
becomes
B. One-half as large
D. Four times as large
A. One-fourth as large
C. Twice as large
25. The smaller the percentage established for allowances
E. The larger is the number of observations in the work sampling
B. The closer is average observed time to normal time
D. The larger is the adequate sample size
C. The larger is the performance rating factor
A. The closer is normal time to standard time
26. In a stopwatch time study, the average time it takes a given worker to perform a task a certain
number of times, without correction for performance rating or allowances, is the
B. Standard time
A. Average observed time
D. Normal time
C. Performance rating time
27. Therbligs are
A. The smallest unit of time used in methods time measurement exercises
B. The largest unit of time used in methods time measurement exercises
C. The smallest unit of basic motion used in methods time measurement exercises
D. The largest unit of basic motion used in methods time measurement exercises
28. It is a generic term for those techniques used in the examination of human work in all its
contexts, and which lead systematically to the investigation of all the factors which affect the
efficiency and economy of the situation being reviewed, in order to effect improvement.
A. Work Study
B. Method Study
D. Questioning Technique
C. Work Measurement
29. __________________ should be provided for all tools and materials to permit habit
formation.
C. Drop deliveries
A. Fixed stations
B. Pre-positioned tools
D. Gravity feeds
30. It is the minimum illumination of task in lux for casual seeing.
B. 150
A. 20
D. 300
C. 50
31. The queuing of machines for attention e.g. when one worker is responsible for attending to
more than one machine.
A. Machine Efficiency Index
B. Machine Effective Utilization Index
D. Machine Hour
C. Machine Interference
32. The hands should be relieved of all work of ____________ the work-piece where this can be
done by a jig, fixture or foot-operated device.
D. Holding
A. Locating
B. Disposing
C. Moving
33. It is the recommended maximum lighting intensity ratio between the work and the immediate
environment.
C. 20 to 15
D. 5 to 1
A. 25 to 20
B. 12 to 6
34. The ratio of machine running time at standard to machine running time is _________.
C. Machine Interference
D. Machine Hour
B. Machine Effective Utilization Index
A. Machine Efficiency Index
35. ___________________ is essential to the smooth and automatic performance of a repetitive
operation.
B. Momentum
A. Ballistic
D. Continuous Curved Movements
C. Rhythm
36. What is the abbreviation of the therblig name Search?
C. Se
A. S
D. Sh
B. Sr
37. It is the ratio of output to input.
B. Productivity
C. Efficiency
D. Capacity
A. Effectiveness
38. These are characteristics which, when incorporated in the methods adopted, make for easier
working.
B. Work Study
C. Principles of Motion Economy
A. Therbligs
D. Micro-motion Study
39. It is the minimum illumination of task in lux for ordinary rough tasks.
C. 50
B. 150
D. 300
A. 20
40. The height of the workplace and seat should be arranged to allow __________.
A. Permanent standing and sitting
D. Sitting only
B. Alternate standing and sitting
C. Standing only
41. It is the systematic recording and critical examination of existing and proposed ways of doing
work, as a means of developing and applying easier and more effective methods and reducing
costs.
 B. Method Study
A. Work Study
C. Work Measurement
D. Questioning Technique
42. A set of ratings in which the observer has overestimated the variations in the worker’s rate of
working.
B. Flat Ratings
D. Steep Ratings
C. Tight Ratings
A. Inconsistent Ratings
43. It is an element which occurs in every work cycle of the job.
D. Constant Element
A. Repetitive Element
C. Manual Element
B. Variable Element
44. It is a method of finding the percentage occurrence of a certain activity by statistical
sampling and random observations.
B. Work Sampling
D. Sampling Distribution
C. P-chart
A. Acceptance Sampling
45. One who is accepted as having the necessary physical attributes, who possesses the required
intelligence and education, and who has acquired the necessary skill and knowledge to carry out
the work in hand to satisfactory of safety, quantity and quality.
B. Best Worker
A. Ordinary Worker
D. Qualified Worker
C. Normal Worker
46. The total time in which a job should be completed at standard performance is called
C. Elemental Time
A. Normal Time
B. Standard Time
D. Observed Time
47. It is the queuing of machines (or processes) for attention – e.g. when one worker is
responsible for attending to more than one machine. Similar circumstances arise in team
work where random delays at any point may affect the output of the team.
A. Machine Set-up
D. Machine Controlled Time
B. Load Factor
C. Machine Interference
48. One (1) Time Measurement Unit (TMU) in Methods Time Measurement equals how many
minutes?
A. 0.0005 minute
C. 0.005 minute
B. 0.0006 minute
D. 0.006 minute
49. The application of techniques designed to establish the time for a qualified worker to carry
out a specified job at a defined level of performance
B. Time Estimate
C. Time Study
D. Work Measurement
A. Work Sampling
50. The arrangement of desired machinery and equipment of a plant, established or
contemplated, in the way which will permit the easiest flow of materials, at the lowest cost and
with the minimum of handling, in processing the product from the receipt of raw materials to the
dispatch of the finished product.
B. Plant Layout
A. Line Balancing
C. Block Diagram
D. Relationship Chart