DELL NETWORKER IMPLEMENTATION

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 1

Table of Contents

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 2

 Plan NetWorker Installation Review NetWorker Documentation Resources ........................ 4
Hosts and Software Components ........................................................................................ 5
Plan the Widgets Inc. Installation ........................................................................................ 6
Questions ............................................................................................................................ 7
Install NetWorker Review the Implementation Process ...................................................... 9
NetWorker Product Components ....................................................................................... 12
External Authentication ..................................................................................................... 14
NetWorker Runtime Environment ...................................................................................... 16
NetWorker Software Package ........................................................................................... 17
Installing NetWorker Server Software................................................................................ 18
The Order of Installing NetWorker Software Packages for Linux ....................................... 26
NetWorker Management Console ..................................................................................... 27
NWUI ................................................................................................................................ 30
NetWorker Storage Node .................................................................................................. 32
NetWorker Client ............................................................................................................... 34
NetWorker Licensing ......................................................................................................... 40
Additional Setup ................................................................................................................ 45
Updating NetWorker .......................................................................................................... 49
NetWorker Components and Processes ........................................................................... 50

Glossary .................................................................................................. 51

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 3

Plan NetWorker Installation
Review NetWorker Documentation Resources

Product information and documentation is located on the Dell Technologies Support website.
Review the Dell NetWorker Release Notes, Dell NetWorker Performance Optimization
Planning Guide, the Dell NetWorker Installation Guide, and the Dell NetWorker Administration
Guide before installing the NetWorker software.

NetWorker support page

• The Release Notes documentation contains important configuration tips, installation and
upgrade notes, and the latest software patch information.
• The Dell NetWorker Performance Optimization Planning Guide explains how to size and
optimize the NetWorker software.
• The Dell NetWorker Installation Guide provides step-by-step instructions for installing
NetWorker server, storage node, client, and NMC.
• The Dell NetWorker Administration Guide describes how to configure and maintain
NetWorker.
• If updating NetWorker from a previous release, review Dell NetWorker Updating to
NetWorker 19.6 from a Previous NetWorker Release.

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 4

Hosts and Software Components

The NetWorker environment can protect an enterprise against data loss, whether the
organization is a small office or a large data center. The NetWorker software is a cross-
platform, client/server application that provides a web-enabled, graphical interface to protect
data and remotely manage all NetWorker Servers.

Several components make up the NetWorker environment and protect against data loss.
When planning for NetWorker installation, determine the location of the key NetWorker
services.
Location of key components includes:
• NetWorker server
• NetWorker Management Console (NMC)1
• NetWorker Web UI (NWUI)
• License management server
• Storage node2

Consider how backup data is sent to the target devices. Backup target access includes:
• Storage nodes
• Client direct3
• Both storage nodes and client direct

Best Practice: The NetWorker Server, NMC, and the EMC Licensing Solution
License server can be co-located on the same host or distributed. The NWUI is
typically installed on the NetWorker server. Determine the location of these
services before sizing the hardware that hosts them.

1 Because NetWorker server can add a significant load to the backup environment, install NMC
on a separate system for larger environments.
2 Some remote sites may require a designated storage node.

3 If using client direct, ensure that backup clients have direct access to the devices.

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 5

Plan the Widgets Inc. Installation

Plan a NetWorker Installation

1. Using the documentation and details from this topic, plan a NetWorker installation for
Widgets Inc..
2. Use all resources available to plan an installation for Widgets Inc.
3. Widgets Inc. has the following requirements and environmental factors for their installation:
a. Widgets Inc. uses Linux hosts in their environment. The operating system is Linux x64.
b. Widgets Inc. plans to use NWUI.
c. Widgets Inc. has a disaster recovery (DR) site.
d. Widgets Inc. current environment has 65 clients.
e. Widgets Inc. does not have Java in their environment.
4. Answer the questions on the following pages to plan an installation for Widgets Inc.

Use the documentation to answer the following questions. Reflect and gather answers before
answering the knowledge checks on the following pages.

1. What should Widgets Inc. do before installing NMC server software?

2. Where should Widgets Inc. install the NMC server software?
3. Widgets Inc. wants to use NWUI. What are the supported web browsers?
4. Will Widgets Inc. need to install JRE or NRE in their environment?

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 6

Questions

1. What should Widgets Inc. do before installing NMC server software?

a. Install and configure block based backup software.
b. Install and configure the NetWorker Authentication Service package on the NetWorker
server host.
c. Install and configure the NetWorker Server software.
d. Install and configure the man pages.

2. Where should Widgets Inc. preferably install the NMC server software?
a. On the NetWorker storage node.
b. On a host that is not the NetWorker server.
c. On the NetWorker client.
d. On a host that is the NetWorker server.

3. Widgets Inc. wants to use NWUI. Select the web browsers that they can use to operate
NWUI.
a. Microsoft Internet Explorer 10
b. Mozilla Firefox
c. Opera
d. Google Chrome
e. Vivaldi

4. Will Widgets Inc. need to install JRE or NRE in their environment?

a. Yes, JRE is required for NetWorker installation.
b. No, neither JRE nor NRE are required for NetWorker installation.
c. Yes, either JRE or NRE are required for NetWorker installation.
d. Yes, NRE is required for NetWorker installation.

Dell NetWorker Implementation-SSP

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Install NetWorker
Review the Implementation Process

Review the following before installation:

Platform and Compatibility

NetWorker compatibility information includes specific operating systems, other software, and
hardware configurations that NetWorker supports. NetWorker software can be installed on
Windows, Linux, and UNIX environments.

Before installation, reference the following information at NetWorker E-Lab Navigator to ensure
the compatibility:

• Hardware, if using physical server, or virtualization software, if using virtual server

• Operating system version and system requirements
• Web browser version
− The NetWorker supported web browsers include Google Chrome, Mozilla Firefox,
Microsoft Edge, Microsoft Internet Explorer 11, and Safari.
• NetWorker Runtime Environment (NRE) or Java Runtime Environment (JRE) requirement4
• Storage system firmware

4The minimum java requirement is Java 8 Build 211. JRE requirements are not applicable
when you install NetWorker Runtime Environment.
Dell NetWorker Implementation-SSP

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Disk Space and Storage System

There are many components of a NetWorker environment that contribute to the disk space
needs. Consider the following when evaluating disk space:

• NetWorker databases are stored on the server. NetWorker databases should be sized
based on the number of resources that are maintained on the server.
• Determine how many servers are used and where NetWorker software is installed. For
each server, determine:
− The CPU requirement
− The memory requirements for the NetWorker server and NMC
• Client file indexes can occupy a large amount of disk space depending on retention
requirements.
• Other disk space considerations include the software repository for pushing client updates
and the required space for the NetWorker Management Console and its database.
• Dell Technologies recommends storing the NetWorker databases on a different disk
volume from the operating system to optimize performance.
− SAN volumes are an excellent choice because they enable for higher I/O loads and
advanced features like cloning and replication.
• Dell Technologies does not recommend NAS storage for the NetWorker databases.

Dell NetWorker Implementation-SSP

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Performance and Network Connectivity

Performance considerations for the backup environments are as follows:

• Review the network and storage infrastructure information5 before setting performance
expectations for your backup environment.
• Review and set the recovery time objective (RTO) for each client.
• Determine the backup window for each NetWorker client.
• List the amount of data to be backed up for each client during full and incremental backups.
• Determine the data growth rate for each client.
• Consider that some storage replication technologies add significant latency to write access
which slows down storage access.
• Consider the type of snapshot technology that is used determines the read performance.

Tip: During backup and recovery operations, there is considerable remote

procedure call (RPC)6 communication between NetWorker hosts. Consider the
throughput that is required for transmitting backup data between clients, storage
nodes, and target devices. A common consideration is whether or not to
implement a dedicated network for backup traffic.

5 Network and storage infrastructure information include details regarding the NetWorker
server, storage nodes, and clients.
6 Remote procedure call (RPC) communication is request-response communication between

systems. RPC uses the client/server model. A program can operate using RPC to request
service from a program from a system in a different network without having to understand the
details of the other network. RPC is used to call other processes on the remote systems such
as a local system.
Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 11

NetWorker Product Components

The NetWorker product requires the installation of the following components:

NetWorker Server and NMC

Windows Client

NAS/NDMP Host

TCP/IP

Tape Library

Linux Client NetWorker Storage Node

NetWorker datazone

Dell NetWorker Implementation-SSP

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✓ NetWorker Authentication Service
− The NetWorker Authentication Service verifies user access and centralizes token-based
authentication access to NetWorker components and actions. NetWorker Authentication
Service is hosted on the NetWorker server.
✓ NetWorker client
− NetWorker clients are hosts that require backup and recovery support.
✓ NetWorker server
− NetWorker server is installed on a host and performs NetWorker services such as
backup operations.
✓ NetWorker storage node
− NetWorker storage node controls backup devices in the NetWorker environment such
as PowerProtect DD series appliances and tape drives.
✓ NMC server (NMC)
− NMC server is also called as the Console server. NMC server manages, reports on, and
monitors NetWorker servers and clients in the NetWorker environment.
✓ NetWorker Management Web UI (NWUI)

− NWUI is a web-based management tool that can manage a single NetWorker server.
NWUI also provides reporting and monitoring capabilities.

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 13

External Authentication

The NetWorker Authentication Service maintains a local user database to authenticate user
accounts and credentials. The NetWorker Authentication Service is configured to use either a
local user database or an external authority database such as example Lightweight Directory
Access Protocol (LDAP) or Active Directory (AD).

User Authentication

When using an external authentication authority, the NetWorker Authentication Service checks
the external authentication authority to determine which Lightweight Directory Access Protocol
(LDAP) or Active Directory (AD) group the authenticated user belongs.

Once the authentication succeeds, the NetWorker Authentication Service issues a token to the
NMC server or NWUI server. The user can only perform activities for which they have
privileges according to their token information.

NetWorker
Authenticatio
NetWorker
NMC n Database
Console or
Server
NetWorker
Administration
NetWorker
Authentication LDAP/AD
Service

NetWorker
NWUI
Web UI NetWorker
Server
(NWUI) RESTAPI

User authentication in NetWorker using external authentication

nsrlogin
Dell NetWorker Implementation-SSP

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When the NetWorker Authentication Service is configured to use LDAP/AD authentication, the
External Roles attribute in the User Group resource is used to assign privileges to LDAP and
AD users. As a result, NetWorker command-line operations and NetWorker module operations
might fail due to insufficient privileges.

To resolve this issue, use the nsrlogin command to contact the NetWorker Authentication
Service and authenticate a user. Ensure that the user that the NetWorker Authentication
Service validates has the appropriate User Group privileges to run the CLI commands.

Once the user authentication succeeds, the NetWorker Authentication Service issues a token
to the NetWorker host. Ensure that the user that the NetWorker Authentication Service
validates has the appropriate User Group privileges to run the CLI commands. The user can
then perform CLI operations with token-based authentication until the token expires.

Perform the following steps on a NetWorker Client on which you initiate the CLI commands or
the requesting host:

1. To validate a user and generate a token for the user, use the nsrlogin command:
a. nsrlogin [-s NetWorker_server] [-H authentication_host] [-P
port] [-t tenant] [-d domain] [-p password] [-f] [-u user]
2. At the command prompt, type the NetWorker command.

a. If the validated user does not have the appropriate privileges to run the command, an
error message appears or the command does not return the expected result.

Tip: See the NetWorker Security Configuration Guide for more information
about the nsrlogin syntax.

Dell NetWorker Implementation-SSP

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NetWorker Runtime Environment

The NetWorker Authentication Service, NMC, and NWUI require NetWorker Runtime
Environment (NRE) or 64-bit Java 8.

NRE is a free alternative to Java that is included with NetWorker.

Before beginning the installation of the NetWorker server, NMC server, or NWUI server,
ensure that either NRE or the latest version of the 64-bit Java 8 is installed on the host.

If neither NRE nor Java is installed, installation of the NetWorker Authentication Service, NMC,
and NWUI fails.

NetWorker packages and NRE

Important: See the NetWorker Installation Guide for complete information

about the NRE installation procedure. NRE installation is supported on
x64 Linux, Windows, and OS-X operating systems. Download the NRE
software from Dell Supportwebsite.

Lab Exercise: Go to the NetWorker Server Installation, Install NetWorker

Runtime Environment section of the NetWorker Implementation on-
demand lab for practice.

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 16

NetWorker Software Package

NetWorker packages are independent of the operating environment on which NetWorker

software is installed. Install the required packages in the specific order detailed for the
operating system in the Dell NetWorker Installation Guide. The order of installation varies
between Linux and Windows.

Install optional packages after installing required packages. There are several optional
packages:

• Adapter software • Man pages

• Block Based Backup (BBB) software. • Language packages

Lab Exercise: Go to the NetWorker Server Installation section of the

NetWorker Implementation on-demand lab for practice.

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 17

Installing NetWorker Server Software

Review the NetWorker Requirements for Windows

Review the following requirements before installing NetWorker on Windows platforms:

• Do not disable long name support if the NetWorker software is installed on a File Allocation
Table (FAT) partition.
• Install the latest Microsoft Windows update and critical patches.
• Use lowercase for the NetWorker server name if using a PowerProtect DD appliance with
NetWorker.
− If the NetWorker server name is in both upper and lower case, PowerProtect DD
functions and Dell Cloud Tier operations fail.
• Ensure that sufficient disk space exists on the host to store the compressed NetWorker
software package and the uncompressed files.
− More information about package size is found in the Dell NetWorker Installation Guide.
• If NetWorker Runtime Environment (NRE) is not installed, set the JAVA_HOME
environment variable to the directory for the 64-bit Java Runtime Environment (JRE)
software.

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 18

Install NetWorker Server on Windows

The NetWorker server software installation also

installs the NetWorker client, storage node,
block-based backup (BBB), and extended client
software.

The NetWorker-<version_number>.exe can run

on a network location. Decrease the amount of
time that is required for installation by copy the
NetWorker-<version_number>.exe file to a local
or target host.

When installing NetWorker, configure the firewall to allow NetWorker software traffic. If the
firewall is not configured properly, scheduled backups may fail.

Dell NetWorker Implementation-SSP

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Verify the Installation for Windows

Open the Task Manager to verify the installation and check if the Networker daemons started.
In the Task Manager Processes tab, confirm that the gstd, httpd, and postgres
processes are running.

Task Manager Process tab

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 20

Review the NetWorker Requirements for Linux

Review the following requirements before installing NetWorker on Linux platforms:

• Create a backup of the operating system configuration file and configure the target host to
support NetWorker before installing the NetWorker software.
• Use lowercase for the NetWorker Server name if using a PowerProtect DD appliance with
NetWorker.
− If the NetWorker server name is in both upper and lower case, PowerProtect DD
functions and Dell Cloud Tier operations fail.
• Ensure that sufficient disk space exists on the host to store the compressed NetWorker
software package and the uncompressed files.
− More information about package size and requirements is found in the Dell EMC
NetWorker Installation Guide.
• Install the Java provided in NetWorker Runtime Environment (NRE) or the latest version of
the 64-bit Java 8 on the host.
• NetWorker installation requires some packages that may not be in the default operating
system installation.
Manually download and install the following Linux operating system packages7:

− ksh

− glibc.i686 0:2.17-55.el7 or later

− nss-softokn-freebl.i686 0:3.15.4-2.el7 or later

− libncursesw.so.5

7 If the packages do not exist on the host, NetWorker installation fails.

Dell NetWorker Implementation-SSP

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Install NetWorker Server on Linux

Download the NetWorker Software package from the Dell Technologies Support website to a
temporary location. Then extract the files.

Install the software in either a default or alternate location.

Install the NetWorker Server software using either the rpm installation application or yum
command.

• The yum command fails and provides a list of missing packages when it cannot install the
required packages.
− Install the required packages manually and then run the yum command again.
• The rpm application provides a list of missing packages and does not install the NetWorker
software when the NetWorker required operating system packages are missing.

− Install the missing packages manually and then run the rpm command again.

Dell NetWorker Implementation-SSP

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Verify the Installation for Linux

Ensure that the nsrexecd daemon is running on the NMC host and the NetWorker daemons
are running on the NetWorker server before starting the NMC configuration script.

Confirm that the daemons are started using the following:

• /etc/init.d/networker status command in sysvinit

• systemctl status networker in systemd

If required, use the /etc/init.d/networker start command in sysvinit or systemctl start

networker in systemd to start the NetWorker daemons.

The NMC Server configuration requires communication with processes on the NetWorker
server. If the NMC server is not the NetWorker server, ensure that the NMC server and the
NetWorker server can communicate.

Dell NetWorker Implementation-SSP

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Enable and Register NetWorker

The process to license NetWorker is as follows:

1. Download and install the software.

2. Purchase the required NetWorker product, options, and modules. The purchase order for
the software lists the requested NetWorker product, options, and modules. Dell EMC sends
a LAC certificate by email in response to the valid purchase order.
3. On the Dell Technologies Support website, open the activation menu. Type the LAC and
the host ID of the NetWorker server to obtain the software license certificate.
4. Apply the license key on the NetWorker server.

Dell Technologies Support website Software Licenses page

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 24

Dell EMC Licensing confirms the license activation by email8 and provides access to
permanent entitlements online. If preferred, save the certificate as a PDF. The product license
activation letter contains the license key.

• For served licenses on Windows, copy the file to the C:\Program Files\EMC License
Server\elms\licenses folder.
• For served licenses on Linux, copy the file to the /opt/emc/licenses/ directory.

Lab Exercise: Go to the NetWorker Server Installation section of the

NetWorker Implementation on-demand lab for practice.

8You can receive the certificate in an email, or you can save the certificate as a PDF. The
product license activation letter contains the license key (permanent enabler codes and auth
codes).
Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 25

The Order of Installing NetWorker Software Packages for Linux

Install the required packages in the following order: NetWorker client software, NetWorker
storage node software, NetWorker server software, NetWorker Management Console (NMC),
and NetWorker Management Web UI (NWUI). Install optional packages after the required
packages

NetWorker Server 3

lgtoauth
c
NetWorker Storage Node 2

lgtoser
v
NetWorker Client 1
lgtoadp lgtonode
t
lgtoclnt lgtoxtdclnt lgtobbb
lgtolicm

Order of installation on Linux

1. Install lgtoauthc before installing the NetWorker server or NMC software. The NetWorker
Authentication Service, lgtoauthc, is a separate package.
2. The base client package, lgtoclnt, must be installed first. The extended client software
package, lgtoxtdclnt, and the block-based backup software, lgtobbb, may also be
required to be installed on the client.
3. When installing a NetWorker Storage Node, install the NetWorker Client software first.
Include the extended client and then the storage node RPM, lgtonode.
4. The NetWorker Management Console (NMC) requires that at least the NetWorker base
client is installed first. The NMC installation package is lgtonmc.

Dell NetWorker Implementation-SSP

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NetWorker Management Console

Pre-Requisites

The NMC server is a web-based Java application that manages NetWorker server operations.
An NMC client is a host that connects to the NMC server through a supported web browser to
display the NMC server UI.

Before launching NMC, ensure the following:

• JRE or NRE is correctly installed and configured.

• The NMC gstd, postgresSQL Server, and httpd processes are running.
• In Java Control Panel, temporary Internet file caching is enabled.

Dell NetWorker Implementation-SSP

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Start and Configure NMC

Launch the NetWorker Management Console from a supported web browser, or by using the
NMC Launcher link. NMC Launcher is available once NRE is installed.

When starting the NMC for the first time, the user is prompted for NMC configuration
information. The information includes the name of the Authentication server, the name of the
NetWorker server that is backing up the NMC database, and a list of NetWorker servers that
this NMC manages.

NMC configuration information

Dell NetWorker Implementation-SSP

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Launch NMC

After launching NMC, manage NetWorker servers from the Enterprise window. Links in right
pane direct to NetWorker documentation, Dell EMC Support, the NetWorker Community
Forum, and other NetWorker resources.

To launch NetWorker Administration for a specific NetWorker server, click the name of the
server in left pane. Then click the Launch NetWorker Administration link in the middle pane.

Networker Management Console

Lab Exercise: Go to the NetWorker Management Console

Installation section of the NetWorker Implementation on-demand lab
for practice.

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 29

NWUI

NWUI is compatible with both Windows and Linux hosts. Install NWUI on a either a Linux or
Windows-based host, which can be a Networker server itself or a non-Networker server.

User Authentication

NWUI uses the NetWorker role-based access control configuration to define the access level
available to the user.

The login process uses JSON Web Token (JWT) token-based authentication, which is three-
way communication between AUTHC, NWUI and REST APIs.

NetWorker Server

Media Res Jobs Index

DB DB DB DB

REST
NWUI REST API NWUI Server API
Tomcat
(Browser)
Configuration, NW
AUTHC
Reports, Job
RESTAPI
Details,
Operations, Tomcat
Monitoring
Authentication
Message Bus

NWUI architecture

Dell NetWorker Implementation-SSP

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Launch NWUI

When installation completes, open a web browser, and launch NWUI by using the link:
https://<IP_address_or_hostname of NetWorker Server>:9090/nwui.

Launching NWUI

Lab Exercise: Go to the NetWorker Management Web UI Installation

section of the NetWorker Implementation on-demand lab for practice.

Dell NetWorker Implementation-SSP

© Copyright 2022 Dell Inc. Page 31

NetWorker Storage Node

NetWorker backs up data to both local devices on a NetWorker server and remote devices on
a storage node.

A remote storage node is used to offload a lot of the data movement in a backup or a recovery
operation from the NetWorker server when Client Direct is not used. A remote storage node is
a storage node that is not the NetWorker server. The NetWorker server connection and the
remote storage node must be specified.

The NetWorker server can control multiple remote storage nodes.

PowerProtect DD series appliances can be used to perform clone operations. Single save sets
or the entire volume of a PowerProtect DD device may be a source or target of cloning. A
remote storage node can clone data from a PowerProtect DD System to a physical tape library
or to a managed offsite PowerProtect DD that is used for clone-controlled replication (CCR).

Primary Data Center

Disaster Recovery Site
NetWorker Server
Primary Storage Node
Remote Storage Node

Data
Tape Library
PowerProtect DD PowerProtect DD
NetWorker Client

NetWorker environment

Lab Exercise: Go to the NetWorker Storage Node Installation section of

the NetWorker Implementation on-demand lab for practice.

Dell NetWorker Implementation-SSP

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Clone-Controlled Replication
PowerProtect DD series appliances can be used to perform clone operations. Single save sets
or the entire volume of a PowerProtect DD device may be a source or target of cloning.
Cloning can also occur from a PowerProtect DD to tape or to any other device type. However,
if a non-PowerProtect DD is used, data is hydrated to its full size, eliminating the deduplication
benefits of PowerProtect DD.

PowerProtect DD Series Appliance

1. Data is cloned to a target PowerProtect DD series appliance. The target is typically at a

remote site.
2. Clone-controlled replication (CCR) uses the native PowerProtect DD replication feature to
copy data from one PowerProtect DD system to another.
3. Clone-controlled replication uses a special PowerProtect DD API command.9
4. For clone-controlled replication, the clone employs intelligence when creating groups to
clone so that all threads are equally balanced10.
5. The clone is created quickly and uses both low bandwidth and low storage capacity11. A
clone that is created in this format may be used for data recovery or to create further
copies.

9 Clone-controlled replication is not standard directory level replication. Standard directory level
replication is also supported.
10 Clone-controlled replication uses fast copy instead of file copy for replication within the same

PowerProtect DD.
11 This method results in minimal impact on production or primary backup and recovery

operations.
Dell NetWorker Implementation-SSP

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NetWorker Client

Installing Client Software

Dell Support website

The NetWorker client software provides both a base client package12 and an extended client
package. The NetWorker server communicates with the NetWorker client software to support
backup and recovery operations.

NetWorker client installation is supported13 on x64 and x86 Linux, UNIX, and Windows.
Download the NetWorker software from the Dell Technologies Support website NetWorker
page.

12 Install the NetWorker Client software on each host that requires backup and recovery
support.
13 Confirm that NetWorker supports your specific client operating system and hardware

configuration before installing the NetWorker Client software.

Dell NetWorker Implementation-SSP

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NAS devices are configured in NetWorker Management Console (NMC) as NetWorker clients,
but you do not install NetWorker client software on them. NAS devices can store large
amounts of data, and the backup times can exceed the available backup window.

Network Data Management Protocol (NDMP)14 enables NAS devices to mimic NetWorker
clients15 for configuration purposes without installing NetWorker client software.

Client software is not installed for VMware image-based backups. With vProxy, VMware
manages the backup data.

14 NDMP manages the data transfer between the primary NAS device storage and secondary
storage on tape or VTL devices. NDMP also manages the backup through a NetWorker
storage node.
15 Local point-in-time snapshot copies of the NAS data are scheduled. NetWorker can use the

time that is required to clone the data to backup media independently of the typical backup
windows.
Dell NetWorker Implementation-SSP

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Pre-Configuration Check

NetWorker includes a preconfiguration check to run after confirming that the system meets the
requirements. The preconfiguration check runs using the Installation Wizard.

The System Configuration Checker verifies that the setup is configured properly for backup
and recovery operations after you open the wizard. The system notifies of improperly
configured systems. Make changes and run the check again to confirm proper functionality.

Configurations Checks Options window

Run the checker on the host and the following applications:

• Microsoft Exchange Server

• Microsoft SharePoint Server
• Microsoft SQL Server
• Microsoft Hyper-V Server

Dell NetWorker Implementation-SSP

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Installation Considerations

The NetWorker extended client package is automatically installed on Windows hosts when
installing the NetWorker server or NetWorker storage node. However, the NetWorker extended
client package is not installed with the NetWorker base client installation.

Install the NetWorker extended client package if you have NetWorker hosts that need
additional feature support.

Client software installation does not automatically register16 the client on the NetWorker server.

16 Identify the NetWorker Server that you want to connect to.

Dell NetWorker Implementation-SSP

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Ports

By default, the Client Service port is 9001 for NMC server. Ports can be changed from default.
Define the service port on each NetWorker host in the datazone using NMC or the nsrports
command.

Default NetWorker ports are nsrports -s myclient.emc.com, service ports are 7937-
7940, and connection ports are 0-0.

Use nsrrpcinfo to check for blocked ports and properly functioning ports17. The Extended
Client software includes nsrrpcinfo functionality.

17nsrrpcinfo checks for blocked ports by making an RPC call to a NetWorker RPC server and
reporting the findings.
Dell NetWorker Implementation-SSP

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NetWorker Clients

Any system in the datazone that has data for backup can be a NetWorker client. NetWorker
clients include the NMC server, NetWorker server, and NetWorker storage node hosts.

Any NetWorker server can backup a NetWorker client independent of the platform that the
client uses because the NetWorker Client software is supported on many operating system
platforms. For example, you can back up a NetWorker client on a UNIX system to a NetWorker
server on a Microsoft Windows system.

Each NetWorker client has its own client file index on the NetWorker server.

For Windows:
• The default client file location is C:\Program Files\EMCNetWorker\nsr.
• The client file index location is C:\Program Files\EMCNetWorker\nsr\index.

For Linux:
• The Client (lgtoclnt) resides on /usr/lib, /usr/sbin, /usr/bin, and /opt/nsr.
• The Client file index resides in /nsr.

Lab Exercise: Go to the NetWorker Client Installation section of the

NetWorker Implementation on-demand lab for practice.

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NetWorker Licensing

NetWorker cannot be licensed before NetWorker software is installed or before accessing

NMC is possible.

The Dell EMC Licensing Solution is a licensing standard that stores all licensing information for
the environment in one license file. NetWorker has extended the license-free trial period18, and
it supports both a served or unserved license.

• A served license requires the Dell EMC Licensing Solution, which consists of a License
Server. Dell EMC Licensing Solution also has a license file that contains either a Capacity
Entitlement or an Update Entitlement and management of the License Server. The IP
address and hostname of the license server is required to complete license activation.
• If using an unserved license, the license file is stored on the NetWorker Server. IP address
and hostname of the NetWorker server is required to complete license activation.

18NetWorker has extended the license-free trial period and does not require a license for 90
days. NetWorker enters into a 90-day evaluation mode, and a 30-day grace period is
automatically activated when the original 90 day trial period ends.
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Comparison of Served and Unserved License Mode

There are several differences between served and unserved licenses.

Served License Unserved License

License Server required No License Server requirement

Port/firewall dependency Not dependent on ports/firewalls

License file is generated based on the License file is generated based on the
License Server host NetWorker server host

License file serves multiple NetWorker License file serves a single NetWorker server
servers (even across multiple datazones)

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License Server

The Dell EMC License Server manages licenses and capacity allocation. The license server
reads a license file that is stored on the server to determine the type of licenses and the
amount of capacity19 purchased.

The amount of capacity that each NetWorker Server uses can be adjusted20 if the sum of all
the NetWorker servers for a license server does not exceed the licensed total capacity.

All datazones can access a single Dell EMC License Server to request capacity.

19 The capacity is the total needed terabytes (TBs).

20 Adjusting capacity allows customers to split the capacity among the NetWorker servers as

they see fit without having to contact Dell EMC Licensing.

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License File

After installing the Dell EMC License Server, obtain the license file from Dell EMC Licensing
after downloading and installing NetWorker and the Dell EMC License Server software. This
file contains the host and port information for the Dell EMC License Server.

The Dell EMC License Server should use a default or specific TCP/IP port number. For
NetWorker, the default port is 27000. If using a nondefault port, this port number must be
specified in the license file. It is possible to set the Dell EMC License Server to listen to any
available TCP/IP port, most often in the 27000 to 27009 range. At a minimum, keep ports
27000 and 27001 open.

The license file that is received from Dell EMC Licensing indicates the NetWorker features and
capacity that was purchased or the options that are made available for evaluating NetWorker.
The license file also indicates whether the license is served or unserved.

The license file contains one or both of the following types of entitlements:

• An update entitlement, if updating from a previous NetWorker release.

• A single capacity entitlement, that can be shared across multiple datazones

After receiving the license file, perform the following actions:

For Served Licenses For Unserved Licenses

Store a copy of the file in the Dell EMC License Server Launch the NMC NetWorker
folder. Administration window on the
NetWorker Server, right-click
the server, and then select
Properties from the list.

• On Linux, copy the file to the /opt/emc/licenses/ In the Licensing tab of the
directory. Server Properties window,
browse to and select the
• On Windows, copy the file to the C:\Program
license file to populate the
Files\EMC License Server\elms\licenses
CLP license text field.
folder.

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Dell EMC License Server Management

After installing the Dell EMC License Server, the system places a management application on
an accessible NetWorker server for a served license. The Dell EMC License Server
management applications are used to complete the setup and configuration of the Dell EMC
Licensing Solution.

• On Windows, use the LMTOOLS application.

• On Linux, use the lmgrd command-line utility.

The management application should run constantly to serve licenses to NetWorker. As result,
the application requires a running EMCLM vendor daemon21.

The application automatically manages EMCLM by starting, stopping, and restarting the
daemon as required. The management application also writes to the Dell EMC License
Server's lmgrd.log troubleshooting file to report errors and license-feature activity. The
lmgrd, EMCLM, license, and troubleshooting log file are in the same directory.

Best Practice: NetWorker supports different license configurations. The

configurations depend on whether the implementation is a new installation
or an upgrade from earlier versions to the current version. Compatibility
details are found on the NetWorker E-Lab Navigator website.

Lab Exercise: Go to the NetWorker Licensing Installation section of the

NetWorker Implementation on-demand lab for practice.

21 The daemon delivers license features to NetWorker and tracks counted features.
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Additional Setup

Secure Remote Services and MailHome Support

NetWorker supports Secure Remote Services (SRS)22. Secure Remote Services is an

automatic reporting mechanism23 that is a secure, two-way connection between Dell EMC
products and Dell EMC Customer Support.

Ensure that NetWorker can reach the host port 9443. The TCP port number for the Secure
Remote Services service by default is port 9443.

The default Telemetry option is MailHome. If ESRS is selected, then reports are sent using
Secure Remote Services.

22 Secure Remote Services was formally EMC Secure Remote Services (ESRS). To enable
Secure Remote Services, you must install the Secure Remote Services appliance from the
Secure Remote Services Virtual Edition Product Page. Next, configure NetWorker to
communicate with the appliance.
23 You receive reports through either Secure Remote Services or MailHome.

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 Secure Remote Services enablement

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 MailHome Enablement

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Update or Change the User Account for MailHome

Adding additional MailHome recipients

Reports are sent by default to [email protected]. This email address cannot be

edited.

Input the email addresses of additional users into the Additional email recipients area to add
additional users to receive reports. If adding multiple recipients, separate each email address
with a space.

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Updating NetWorker

There are many considerations when updating NetWorker software.

Update the hosts in the NetWorker datazone in the following order:

1. NetWorker server
a. For Linux-based systems, update the NetWorker Authentication Service as well
2. NMC server
3. All NetWorker storage nodes
4. NetWorker Clients

Ensure compatibility of hardware, software, and operating systems before upgrading. See the
E-Lab Navigator to verify details of the specifics in an environment.

More details are also found in the NetWorker Updating From a Previous Release Guide.

Lab Exercise: Go to the NetWorker Software section of the NetWorker

Implementation on-demand lab for practice.

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NetWorker Components and Processes

Instructions

• The NetWorker product consists of several components.

• Using the knowledge that you have gained from this course, the lab, and after reviewing the
NetWorker Installation Guide, answer the following questions.

Questions
1. Which NetWorker package component should be installed if a Linux client in the datazone
requires cloning and staging functionality?
a. Adapter software
b. Man pages
c. Block-Based-Backup software
d. NetWorker Extended Client

2. Which NetWorker component can also act as a storage node?

a. NetWorker Client
b. NetWorker Server
c. NMC Server
d. NetWorker License Manager

3. Which NetWorker component enables switching the default language from English to
Korean?
a. NetWorker License Manager
b. NetWorker Server
c. NetWorker Message Queue Adapter
d. NetWorker Language Packs

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Glossary
Cloning
Cloning is the process of copying backup data from one storage volume to another.

License File
The license file is an encrypted ASCII text file, which prevents tampering with the content or
making changes directly in the file.

NetWorker Client
NetWorker clients are physical or virtual systems that have the NetWorker Client software
installed.

NetWorker Server
The NetWorker server is installed on a host. The NetWorker Server is a group or programs
and processes that perform NetWorker services such as managing backups.

Remote Storage Node

A remote storage node is a storage node outside of the primary NetWorker environment,
typically at a disaster recovery site.

Save Set
A save set is one or more pieces of data that reside on a NetWorker client. That data is
backed-up as a unit to a NetWorker storage node or backup device. A save set can be files,
directories, file systems, or application-generated data.

Staging
Staging is the process of moving backup data from one storage volume to another.

Storage Node
Storage nodes control storage devices. These devices include tape drives, disk devices,
autochangers, and silos. The NetWorker Server is a local storage node.

Volume
A volume is a virtual or physical tape or file system on disk or PowerProtect DD to which
backup data is written.

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