VPAA-QF-10

CvSU Vision Republic of the Philippines CvSU Mission

The premier university in Cavite State University shall provide
historic Cavite recognized for CAVITE STATE UNIVERSITY excellent, equitable and relevant educational
excellence in the development Trece Martires City Campus opportunities in the arts, science and
technology through quality instruction and
of globally competitive and  410-5247
morally upright individuals. relevant research and development activities.
www.cvsu.edu.ph It shall produce professional, skilled and
morally upright individuals for global
competitiveness.
DEPARTMENT OF ARTS AND SCIENCES

COURSE SYLLABUS
First Semester, AY 2022-2023
Professional Developments and Lecture ✔_
Course Code BSHM70 Course Title Type Credit Units 3
Applied Ethics Laboratory __
This course describes the skills, knowledge and performance outcomes required to develop the ability of students to
become professionals in their field by understanding the ideas of improving one’s personality and ways on how they are
going to be valued in the business industry by means of presenting their ideas like company meetings, professional
Course
networking, interviews and through proposals of services considering the proper collaboration to their associates and
Description
portraying professional business ethics. It also teaches writing skills and emphasize verbal communication and preparation
of plans that requires them to research career options and company potentiality and stability todevelop a strong and
effective career pathway.
Lecture: TBA
Pre-requisites None Course Schedule:
Laboratory: TBA
Core Values Students are expected to live by and stand for the following University tenets:

TRUTH is demonstrated by the student’s objectivity and honesty during examinations, class activities, and in the
development of projects.

EXCELLENCE is exhibited by the students’ self-confidence, punctuality, diligence, and commitment in the assigned tasks,
class performance, and other course requirements.

SERVICE is manifested by the students’ respect, rapport, fairness, and cooperation in dealing with their peers and
members of the community.

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 In addition, they should exhibit love and respect for nature and support for the cause of humanity.
The Campus shall endeavor to achieve the following goals:

Goals of the 1. Provide high-quality instruction in order to produce skilled, morally upright, and globally competitive graduates;
Campus 2. Develop and pursue advanced research activities through arts, sciences, and technology to support instruction; and
3. Develop and conduct extension activities that will empower people and communities.

The Department of Arts and Sciences shall endeavor to:

1. uphold the highest standards in delivering quality and gender-sensitive instruction through continuous development
of its facilities, faculty members, and instructional materials;
2. provide students with relevant knowledge on basic education courses as a prerequisite in understanding various
Objectives of
allied programs;
the
3. produce graduates who could be licensed psychometricians, academicians, human resource managers,
Department
researchers, clinicians, or any allied professions; and
4. engage in various research and extension activities that address global trends and societal demands, being aligned
with the goals and objectives of the university.
5. To deliver a gender-fair and gender sensitive instructions to students aligned with the university goals and
objectives.
Program Educational Objectives (CMO No. 25 Series of 2015)
The Bachelor of Science in Hospitality Management intends to produce graduates who are globally competitive and morally upright
individuals who:

1. will equip students with competencies that are needed to execute operational tasks and management functions in food production
(culinary), accommodation, food and beverage service, bar service, events and facilities planning, and
2. develop administrative and managerial skills in a service-oriented business organization.

Student Outcomes and Relationship to Program Educational Objectives

Program Educational Objectives Code
Program/Student Outcomes (CMO No. 25 Series of 2015)
(based on the program CMO)
The students should: 1 2 3 4 5
a. Perform the basic functions of management such as planning, organizing,  
leading and controlling.

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 Apply the basic concepts that underline each of the functional areas of
business (marketing, finance, human resource management, production and
b.  
operations management, information technology and strategic management)
and employ these concepts in various business situations.
Select the proper decision making tools to critically, analytically and creatively
c.  
solve problems and drive results.
Apply information and communication technology (ICT) skills as required by
d.  
the business environment.
Work effectively with other stakeholders and manage conflict in the work
e.  
place.
f. Plan and implement business-related activities.  
g. Demonstrate corporate, citizenship and social responsibility.  
h. Exercise high personal, moral and ethical standards.  
i. Interpret and apply relevant laws related to tourism industry.  
j. Manage and markets a service-oriented business organization.  
Demonstrate administrative and managerial skills in a service-oriented
k.  
business organization.
l. Prepare and monitor industry specific financial transactions and reports.  
Utilize various communication channels proficiently in dealing with guests and
m.  
colleagues.
n. Produce food products and services complying with enterprise standards.  
o. Apply management skills in F&B service and operations.  
Perform and maintain various housekeeping services for guest and
p.  
operations.
Plan and implement a risk management program to provide a safe and
q.  
secure workplace.
Provide food & beverage service and manage the operation seamlessly
r.  
based on industry standards
Course Outcomes and Relationship to Student Outcomes
Program Outcomes Addressed by the Course Program/Student Outcomes Code
After completing this course, the students should be able to: a b c d e f g h i j k l m n o p Q r
1. Develop a deeper self-understanding of theories of their own personality and
E E E I I I I E E E E D D D D D D D
personality development.

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 2. Prepare and deliver effective oral communication to individuals and to groups. I I I I E E I E E E D D D D D E E E
3. Develop self through personal development strategies and ethical standards
E E E I I I I E E E E D D D D D D D
relevant to the profession.
4. Define a leader, describe leadership technique in tourism/hospitality setting. I I I I E E I I I I E E E E D D D D
5. Demonstrate guest service skills in accordance to local and international
E E E I I I I I I I E E E E D D D D
standards.
6. Demonstrate effective interpersonal skills. E E E I I I I E E E E D D D D D D D
7. Use effective self-management skills. I I I I E E I I I I E E E E D D D D
8. Provide services in a professional manner and demonstrate etiquette in
I I I I E E I I I I E E E E D D D D
various situations.
*Level: I-Introductory E- Enabling D-Demonstrative
COURSE COVERAGE
Teaching and Outcomes- Due Date
Week Intended Learning Learning Mode of Resources based of
Topic
No. Outcomes (ILO) Activities Delivery Needed Assessment Submission
(TLA) (OBA) of Output
1 After the completion of the I. Introduction and Course Virtual Class Online CvSU Trece Pre-Test End of
chapter, students should be Orientation Discussion Classes Martires LMS 25 points Week 1
able to:
1. introduce oneself to A. Introduction/ Getting-to- Acknowledgm Course
the class; know ent of Course Syllabus
2. list down Syllabus
expectations for the B. Course Overview Internet
course; 1. Course Content Checking of Connection
3. identify course (Syllabus) Certificate of
requirements and 2. Activities and Registration Laptop/
regulations in the Requirements (COR) Desktop
new normal of self- 3. Grading System Computer/
paced learning; Video Mobile Phone
4. reflect on the vision C. Class Orientation Viewing: or other
and mission of the 1. VMGO and GAD related
University, goals and Orientation CvSU at devices
objectives of the 2. Use of CvSU Glance:

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 Campus and Integrated Library https:// Pen and
department, System youtu.be/ Notebook
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and development Martires City
principles throughout Campus LMS Gender and
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5. practice using the 1. Transition to New utube.com/wat
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2 An overview of Tourism and a. Discuss the Self-paced Online CvSU Trece OBA No. 1 End of
Hospitality Industry: classification of learning Classes Martires LMS Oral Week 2
 Classifications of Tourism and through CvSU Recitation
Tourism and Hospitality Industry. LMS and Course
Hospitality Industry; b. Identify international Asynchronous Syllabus
and standard Materials
 Hospitality Business qualifications of a provided (such Internet
personnel Tourism and as Modules, Connection
requirement based Hospitality industry Handouts,
on international personnel. Readings, and Laptop/

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 standards Pre-Recorded Desktop
Video Lecture Computer/
Podcasts) thru Mobile Phone
Google or other
Classroom. related
devices

Pen and
Notebook

3 The impact of our image. 1. Discuss and picture Self-paced Online CvSU Trece OBA No. 2: End of
 What is an image? out one’s personality. learning Classes Martires LMS Week 3.
 Impact of our image. 2. Show images to through CvSU Write a
 Images of students and let LMS and Course letter to
Professional them assess what Asynchronous Syllabus your self
Hospitality Personnel image is best for Materials telling
them. provided (such Internet him/her
 Know an image and as Modules, Connection how she
its importance to Handouts, wants other
tourism and Readings, and Laptop/ people to
hospitality personnel. Pre-Recorded Desktop perceive
Video Lecture Computer/ her.
Podcasts) thru Mobile Phone
Google or other
Classroom. related
devices

Pen and
Notebook

4-5 The Nature and 1. Ascertain the Virtual Class Online CvSU Trece OBA No. 3 End of
characteristics of definition, nature, Discussion via Learning Martires LMS Complete Week 5.
personality. and characteristics of Video the Briggs-

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  Nature and personality. Conferencing Course Myer MBTI
characteristics 2. Make clear and Syllabus personality
determinant of your understanding of the test and
personality. do’s and don’ts of Internet submit the
 Do’s and don’ts of personality. Connection result with a
personality.  Familiarize one page
 Annoying personality annoying Laptop/ essay of
traits and behavior. personality Desktop self-
 Tips on how to and human Computer/ reflection.
improve personally. behavior and Mobile Phone
identify more or other https://
aspects to be related www.16pers
enhanced in devices onalities.co
one’s m/free-
personality. Pen and personality-
Notebook test

6 Moral and spiritual aspects. 1. Appreciate the moral Self-paced Online CvSU Trece
 Moral and and spiritual learning Learning Martires LMS
spiritual attributes of one’s through CvSU
values personality. LMS and Course
 The right  Be Asynchronous Syllabus
attributes in acquainted Materials
Tourism and and develop provided (such Internet
Hospitality the right as Modules, Connection
Industry attitude fitted Handouts,
for Tourism Readings, and Laptop/
and Pre-Recorded Desktop
Hospitality Video Lecture Computer/
Business Podcasts) thru Mobile Phone
Google or other
Classroom. related
devices

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 Pen and
Notebook

7-8 The psychological and 1. Understand and Self-paced Online CvSU Trece OBA No. 4 End of
spiritual aspects of discuss the learning Learning Martires LMS Week
personality psychological and through CvSU Create a 3- 10.
 Good physical aspect of LMS and Course minute
grooming and personality Asynchronous Syllabus video clip
proper 2. Be acquainted with Materials on how you
hygiene the benefits of good provided (such Internet
prepare
 Tourism and grooming and proper as Modules, Connection
hygiene of Tourism Handouts, your daily
Hospitality
grooming and Hospitality Readings, and Laptop/ routine in
standards personnel. Pre-Recorded Desktop terms of
 Dressing for Video Lecture Computer/ hygiene and
different Podcasts) thru Mobile Phone grooming
occasion. Google or other explaining
Classroom. related
how it
devices
affects your
Pen and personality
Notebook and
confidence.

IN-PERSON and WRITTEN MIDTERM EXAMINATION

9
Number of Items: 60 points (Multiple Choice, Essay)

10 UNIVERSITY ACADEMIC BREAK

11 Ethics in Tourism and 1. Discuss the nature Self-paced Online CvSU Trece OBA No. 5 End of
Hospitality Industry and importance of learning Learning Martires LMS Oral Week
 What is Ethics? ethics in the Tourism through CvSU Recitation 11.
 Nature of Ethics. and Hospitality LMS and Course on the
 Importance of ethics industry. Asynchronous Syllabus topics

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 in the Tourism and 2. Be aware and put Materials assigned.
Hospitality industry into practice provided (such Internet
 Managing business business ethics. as Modules, Connection
ethics Handouts,
Readings, and Laptop/
Pre-Recorded Desktop
Video Lecture Computer/
Podcasts) thru Mobile Phone
Google or other
Classroom. related
devices

Pen and
Notebook

12-13 Emerging business ethical 1. Make clear and be Virtual Class Distance CvSU Trece OBA No. 6: End of
issues acquainted on the Discussion via Mode Martires LMS Simulation Week
 Ethical issues and ethical and unethical Video (Synchro Game: 12.
dilemma in business human behavior and Conferencing nous) Course Scenarios
its issues that can Syllabus involving
affect business Simulation business
operations Internet ethics
Workshop Connection dilemma
and the
Laptop/ appropriate
Desktop responses.
Computer/
Mobile Phone
or other
related
devices

Pen and
Notebook

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14 Moral Philosophies and Familiriaze the three Self-paced Online CvSU Trece
values categories of morality and learning Learning Martires LMS
 Three categories of discuss and demonstrate the through CvSU
morality behaviors that builds morale LMS and Course
 Behavior that builds Asynchronous Syllabus
morale Materials
provided (such Internet
as Modules, Connection
Handouts,
Readings, and Laptop/
Pre-Recorded Desktop
Video Lecture Computer/
Podcasts) thru Mobile Phone
Google or other
Classroom. related
devices

Pen and
Notebook

15 Ethical leadership in the 1.Discuss leadership, its Self-paced Online CvSU Trece OBA No. 7: End of
Tourism and Hospitality power and authority. learning Learning Martires LMS Impromptu Week
Industry 2. Categorize levels of through CvSU Public 15.
 Types of leadership leadership LMS and Course Speaking:
 Leadership power  Appreciate desirable Asynchronous Syllabus “What and
and authority qualities of a leader Materials who is a
 Approach to and how to influence provided (such Internet good
categorizing levels of corporate culture as Modules, Connection leader?”
leadership Handouts,
 Leaders and Readings, and Laptop/
corporate culture Pre-Recorded Desktop
Video Lecture Computer/

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 Podcasts) thru Mobile Phone
Google or other
Classroom. related
devices

Pen and
Notebook

16-17 Joining the Tourism and 1. Be aware and Self-paced Online References OBA No. 8: End of
Hospitality Industry answer questions in learning Learning Create a Week
 Tourism and an interview. through CvSU Video Lecture group video 17.
Hospitality 2. Get ready with your LMS and roleplay
Employment resume, letter of Asynchronous Internet from
Essential intent, and other Materials Connection showing the
 Fifty most common employment provided (such interview
questions asked in requirements that as Modules, Laptop/ process
the interview. knocks them dead. Handouts, Mobile Phone from the
 Letter of intent. Readings, and and other preparation
 Resume that knocks Pre-Recorded Related of the
them dead. Video Lecture Devices appropriate
 Interview process. Podcasts) thru communicat
Google CvSU TMC ions to the
Classroom. LMS interview
process.
IN PERSON and WRITTEN FINAL EXAMINATION
18
Number of Items: 85 points (Multiple Choice, Essay)
COURSE REQUIREMENTS
Lecture Requirements:
1. Mid-Term Examination
2. Final Examination
3. Class Attendance
4. Outcomes-Based Activities (OBA)
5. Class Participation

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 GRADING SYSTEM

Lecture without Project:

Comprehensive Exam 40%
OBA 50%
Class Participation 15%
Attendance 15%
Total 100%

STANDARD TRANSMUTATION TABLE FOR ALL COURSES

96.7 – 100.0 1.00
93.4 – 96.6 1.25
90.1 - 93.30 1.50
86.7 – 90.0 1.75
83.4 – 86.6 2.00
80.1 – 83.3 2.25
76.7 – 80.0 2.50
73.4 – 76.6 2.75
70.00 – 73.3 3.00
50.0-69.9 4.00
Below 50 5.00
INC Passed the course but lack some requirements.
Dropped If unexcused absence is at least 20% of the Total Class Hours.
Total Class Hours/Semester: (3 unit Lec – 54 hrs; 2 unit Lec – 36 hrs)
(1 unit Lab – 54 hrs; 2 units Lab – 108 hrs; 3 units Lab – 162 hrs)

CLASS POLICIES
A. Attendance
Students are not allowed to have 20% or more unexcused absences of the total face-to-face class hours; otherwise, they will be graded
as “DROPPED”.

B. Classroom Decorum

During the face to face mode

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 Students are required to:
1. wear identification cards at all times;
2. wear a face mask at all times
3. observe physical/social distancing at all times
4. clean the classroom before and after classes;
5. avoid unnecessary noise that might disturb other classes;
6. practice good manners and right conduct at all times;
7. practice gender sensitivity and awareness inside the classroom; and
8. come to class on time.

During online learning mode

Students are required to:
1. be on-cam (except for in breaks and valid reasons) and participate in the class discussion
2. sign an honor system pledge;
3. avoid giving or receiving unauthorized aid of any kind on their examinations, papers, projects, and assignments,
4. observe proper netiquette during online activities, and
5. submit take-home assignments on time.

C. Examination/ Evaluation
1. Quizzes may be announced or unannounced.
2. Mid-term and Final Examinations are scheduled.
3. Cheating is strictly prohibited. A student who is caught cheating will be given a score of ”0” for the first offense. For the second
offense, the student will be automatically given a failing grade in the subject.
4. Students who will miss a mid-term or final examination, a laboratory exercise, or a class project may be excused and allowed to
take a special exam, conduct a laboratory exercise or pass a class project for any of the following reasons:
a. participation in a University/College-approved field trip or activity;
b. due to illness or death in the family; and
c. due to force majeure or natural calamities.

REFERENCES & SUPPLEMENTARY READINGS

A. Required Textbook/Workbook
None

B. Reference Books (Available at Campus Library)

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 Rodolfa, Jr., Bernado B. et al., Leadership and Personality Development for Tourism and Hospitality Professionals.
(2011)

C. Supplemental resources:
CvSU at A Glance
https://www.youtube.com/watch?
v=_4bQ1Z9gUuA&fbclid=IwAR0THQi84hHUuymcn5tB1jPRo3z68_xCjSEDYsIFxogRLWyFpqAFqxgvU
Gender and Development.
https://www.youtube.com/watch?v=AQMoTjB4_80
Gender Sensitivity
https://www.youtube.com/watch?v=_Gmd0xAZ8Ac
Books
Harmis, Elaine K.,Customer Srvice : A Practical Approach, 6th Edition Pearson Education Inc., 2013
Hellriegel, Slocum, Principles of Organizational Behavior, South-Western,Cenage Learning, 2011
Website
Myers-Briggs 16 Personalities
https://www.16personalities.com/free-personality-test

REVISION HISTORY
Revision
Date of Revision Date of Implementation Highlights of Revision
Number

Prepared by: Reviewed by: Approved:

CRISTZA D.O.MANLAPIG NOEL A. SEDIGO, MSc

AILYN B. AÑANO Department Chairperson Campus Administrator
Lecturer Department of Hospitality Management CvSU Trece Martires City Campus
Cellphone Number: 09177095289 E-mail Address:

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E-mail Address: [email protected]
Consultation Schedule: TBA Date Prepared: Date Approved:
Date Prepared: 08 September 2022

CHARISE MAE D. GALVE, MAEd, LPT

Lecturer
Cellphone Number: 0936 712 4575
E-mail Address: [email protected]
Consultation Schedule: TBA
Date Prepared: 23 May 2022

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