Deutsche Bank
Question 1:
Most Effective Option:
-Spend time looking into the underlying reasons for the trends to see if the recommendations
need to be updated.
Least Effective Option:
-Include similar recommendations to the prior report as the client was very happy with them and
the results look the same.
Question 2:
Most Effective Option:
-Remain positive that you can help your colleague and contact the other Graduate to see how
fast the error can be fixed.
Least Effective Option:
-End the meeting as you're anxious not to upset your colleague further and send them the
corrected report as soon as it is ready.
Question 3:
Most Effective Option:
-Think back to your involvement in the project to prepare the presentation and ask a colleague to
review it before the meeting.
Least Effective Option:
-Ask your manager if another colleague can present at this meeting so that you can observe
them and offer to do it next time.
Question 4:
Most Effective Option:
-See if your manager would have time to look over your presentation before deciding whether to
change it.
Least Effective Option:
-Spend time altering your presentation for this other stakeholder as you know they prefer more
technical information.
Question 5:
Most Effective Option:
-Approach your colleague and ask whether next time you can play a more active role when
presenting the ideas to the stakeholders.
Least Effective Option:
-Hold back from speaking to your colleague as they are more experienced than you and
delivered an impactful presentation.
Question 6:
Most Effective Option:
-Take on the challenge of being a buddy and discuss with your manager how to best manage
your normal duties.
Least Effective Option:
-Ask your manager to support you in being a buddy to the intern while you wait for your workload
to lighten.
Question 7:
Most Effective Option:
-Explain the situation to your manager and see if they have advice on how to get to know your
new colleagues during this busy time.
Least Effective Option:
-Take the initiative and organise introductory meetings with your new colleagues as this
approach has worked well in the past.
Question 8:
Most Effective Option:
-Explain that you need to consult your manager to find out whether you should take
responsibility for these issues or not.
Least Effective Option:
-Decide to provide support to your colleague today given that responsibilities are still being
clarified.
Question 9:
Most Effective Option:
-Reach out to the stakeholders and suggest a regular call followed by brief meeting minutes to
provide updates on the project.
Least Effective Option:
-Send regular email updates to project stakeholders as you're worried that scheduling a call
would inconvenience them.
Question 10:
Most Effective Option:
-Gather data about how your idea would support the client's growth strategy and share your
findings with the project lead.
Least Effective Option:
-Monitor the situation to see how the standard approach goes and bring up the idea again if it's
appropriate.
Question 11:
Most Effective Option:
-Adhere to Deutsche Bank's policy and send the email first thing tomorrow morning instead.
Least Effective Option:
-Send the email from your personal account this time as you don't want your manager to think
badly of you.
Question 12:
Most Effective Option:
-Set up a meeting with your manager to discuss how they want you to handle the analysis and
share the results.
Least Effective Option:
-Present all viable options to your manager and the supporting data so they can choose the best
solutions for the pitch.
Question 13:
Most Effective Option:
-Ask the representative to update the documents to the correct format and highlight the
importance of using it going forward.
Least Effective Option:
-Accept the documents in a different format but ask the department's representative to use the
correct format next time.
Question 14:
Most Effective Option:
-Explain that you're experiencing a technical issue and calmly confirm the missing information
with the client.
Least Effective Option:
-Complete your notes based on what you can remember as you're concerned that explaining the
issue might irritate the client.
Question 15:
Most Effective Option:
-Follow the process for correcting the error so that your analysis can be followed and update the
senior associate on your progress.
Least Effective Option:
-Fix the error without documenting it on this occasion and mention to the senior associate that
you have done this to save time.
Question 16:
Most Effective Option:
-Offer to send a written explanation of the product's functionality to the client so they can go
over it in their own time.
Least Effective Option:
-Tell the client that you're doing your best but that perhaps it would be better if you could get
your manager to take their call.
Question 17:
Most Effective Option:
-Bring up the issue with the other two colleagues and see if they have any ideas on how to sort
out this issue today.
Least Effective Option:
-Take charge of distributing your absent colleague's tasks amongst the team to ensure the
project is completed on time.
Question 18:
Most Effective Option:
-Explain the situation to your manager to see if they think feedback on your performance on this
initiative will be beneficial.
Least Effective Option:
-Wait until the end of the initiative as the senior manager sponsoring it might provide feedback to
the whole team.
