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Analysis Stakeholder Power Interest Grid

The document is a power-interest grid that analyzes stakeholders for a contact center test and implementation project. It lists 18 stakeholders in order of their level of influence on the project and impact of any changes. The founders have the highest influence and impact, while competitors and regulatory authorities have moderate influence but lower impact.

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gauravsalvi1719
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83 views3 pages

Analysis Stakeholder Power Interest Grid

The document is a power-interest grid that analyzes stakeholders for a contact center test and implementation project. It lists 18 stakeholders in order of their level of influence on the project and impact of any changes. The founders have the highest influence and impact, while competitors and regulatory authorities have moderate influence but lower impact.

Uploaded by

gauravsalvi1719
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Power Interest Grid

Project Name: Contact Center Test and Implementation


Maintain Confidenc
# Stakeholder Name Impact of Change Level of Influence
1 Founders 3 9 10
2 Directors of Product Developmen 7 8
3 Software Developers 6 7
4 Existing Users 5 6 9
5 Potential Users 4 5
6 Competitors 3 3 8
7 Investors 6 4
8 Regulatory Authorities 6 3
9 Technology Partners 5 7 7
10 Customer Support Team 4 6 Custo
11 External Consultants 4 3 6

Level of Influence
12 Marketing Agencies 6 6
13 Industry Analysts 5 4
14 User Experience Experts 6 7 5
15 Legal Advisors 5 4
16 App Store Representatives 4 3 Social
4
17 Social Media Influencers 4 4

0Monitor
0 1

Chart Axis 5 5
Maintain Confidence Power Interest Grid Collaborate With

10

Founders
9 Directors of Product Development and
Marketing

8
User Experience Experts
Technology Partners
7 Software Developers
Customer Support Team Marketing Agencies
6
Level of Influence

Potential Users Existing Users


5
Industry Analysts
Legal Advisors
Social Media Influencers
4
Investors
External Consultants App Store Representatives
3
Competitors Regulatory Authorities

0Monitor Keep Informed


0 1 2 3 4 5 6 7 8 9 10

Impact of Change
`

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