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CashFlow STS User Manual

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0% found this document useful (0 votes)

1K views

CashFlow STS User Manual

Uploaded by

Jose Dominguez

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as PDF, TXT or read online on Scribd

You are on page 1/ 105

Cashflow STS V7.

Support & Test Systems for MEI Cashflow Products

CPI Systems Engineering

USER MANUAL

Copyright © 2018 Crane Payment Innovations Inc. (CPI).

Contents

CONTENTS ................................................................................................................................................................. 2

INSTALLATION PROCEDURE............................................................................................................................... 7

INTRODUCTION ..................................................................................................................................................... 7
INSTALLING .......................................................................................................................................................... 7
Device Drivers ....................................................................................................................................................... 7
CF8000 USB Driver .............................................................................................................................................. 7
LAUNCHING THE CASHFLOW STS SOFTWARE ...................................................................................................... 7
SET LICENSE KEY .................................................................................................................................................... 8

LOGON ........................................................................................................................................................................ 9

CHANGE PASSWORD ........................................................................................................................................... 10

MAIN WINDOW ....................................................................................................................................................... 11

CONFIGURATION CONTROLS .............................................................................................................................. 11

HANDHELDS ....................................................................................................................................................... 12
ADMINISTRATION FUNCTIONS ............................................................................................................................ 13
STATUS BAR ....................................................................................................................................................... 13
CONFIGURATION .................................................................................................................................................. 14

CONFIGURATION SUMMARY ............................................................................................................................... 14

EDIT CONFIGURATION SETTINGS ........................................................................................................................ 15
Editing Text Items ................................................................................................................................................ 15
Selecting From a Range ....................................................................................................................................... 15
Selecting From a Drop-Down List ....................................................................................................................... 15
Selecting From a List Control.............................................................................................................................. 16
Editing Binary Coded Values............................................................................................................................... 16
Selecting From a Combination Control ............................................................................................................... 16
Selecting From a Firmware Control.................................................................................................................... 17
CHANNEL SETS....................................................................................................................................................... 18

MAIN WINDOW - SC SERIES ............................................................................................................................... 21

CONFIGURATION................................................................................................................................................. 21
TOOLS ................................................................................................................................................................ 22
MAIN WINDOW - CF9500 ...................................................................................................................................... 23

Copyright © 2018 Crane Payment Innovations (CPI).

HANDHELDS ............................................................................................................................................................ 40

HANDHELD TREE VIEW ...................................................................................................................................... 41

Groups ................................................................................................................................................................. 41
Handheld Devices ................................................................................................................................................ 41
Status Bar ............................................................................................................................................................ 42
GENERAL HANDHELD DETAILS .......................................................................................................................... 43
Name .................................................................................................................................................................... 43
Serial Number ...................................................................................................................................................... 43
Group ................................................................................................................................................................... 43
Files ..................................................................................................................................................................... 44
ADVANCED HANDHELD SETTINGS (CPM) .......................................................................................................... 46
Power Up Count .................................................................................................................................................. 46
Error Count ......................................................................................................................................................... 46
Device Date/Credits ............................................................................................................................................. 46
Firmware Versions .............................................................................................................................................. 47

Copyright © 2018 Crane Payment Innovations (CPI).

Audit Retrieval Settings ....................................................................................................................................... 47
Menu Settings....................................................................................................................................................... 47
Advanced Tools .................................................................................................................................................... 48
Handheld Error Log ............................................................................................................................................ 48
USB FLASH DRIVE SUPPORT .............................................................................................................................. 49
CREATING AN MEI FLASH DRIVE FROM THE HANDHELD MANAGEMENT FORM: ................................................. 49
ADVANCED HANDHELD SETTINGS (FLASH DRIVE)............................................................................................. 49
Audit Mode........................................................................................................................................................... 50
VMC Password .................................................................................................................................................... 50
ID 204 .................................................................................................................................................................. 50
Update Mode - ..................................................................................................................................................... 50
Diagnostic Mode- ................................................................................................................................................ 50
ADVANCED HANDHELD SETTINGS – CONLUX PROGRAMMING MODULE (CPM LITE) ......................................... 51
Firmware Versions .............................................................................................................................................. 51
Advanced Tools .................................................................................................................................................... 51
UPGRADE HANDHELD......................................................................................................................................... 52
CASHFOW PROGRAMMING MODULE ................................................................................................................... 53
AUDIT ........................................................................................................................................................................ 54

BILL ACCEPTOR AUDIT ...................................................................................................................................... 55

Read from Device ................................................................................................................................................ 55
General Audit....................................................................................................................................................... 55
Bill Audit .............................................................................................................................................................. 56
AUDIT DATABASE .............................................................................................................................................. 57
Export Audit ......................................................................................................................................................... 58
Import Audit ......................................................................................................................................................... 59
Delete Audit ......................................................................................................................................................... 59
VENDING BILL VALIDATOR AUDIT..................................................................................................................... 60
RECYCLER AUDIT ............................................................................................................................................... 61
ANNOTATING AN AUDIT ..................................................................................................................................... 62
VIEWING THE DIFFERENCE BETWEEN 2 AUDITS .................................................................................................. 63
AUDIT FILE PARSER ............................................................................................................................................. 64

AUDIT FILE PARSER CONFIGURATION ................................................................................................................ 66

CYCLIC REDUNDANCY CHECK (CRC) ............................................................................................................ 67

BILL ACCEPTOR DIAGNOSTICS........................................................................................................................ 68

SELF-TEST 1 ....................................................................................................................................................... 70
Test Results .......................................................................................................................................................... 70
Test Item Details .................................................................................................................................................. 71

Copyright © 2018 Crane Payment Innovations (CPI).

SELF TEST 2 ........................................................................................................................................................ 72
User Confirmation ............................................................................................................................................... 72
TEST REPORT...................................................................................................................................................... 73
Test in Progress ................................................................................................................................................... 73
Test Failures ........................................................................................................................................................ 74
Test Details .......................................................................................................................................................... 74
CX BILL VALIDATOR DIAGNOSTICS ................................................................................................................... 75
Sensor Test ........................................................................................................................................................... 75
Calibration ........................................................................................................................................................... 75
Test device ........................................................................................................................................................... 77
SERIES 2000/CV1000 BILL VALIDATOR DIAGNOSTICS ...................................................................................... 78
VENDING NOTE RECYCLER (VNR) DIAGNOSTICS. ............................................................................................. 78
SERIES 2000/CV1000 BILL ACCEPTOR SUPPORT FILES. ..................................................................................... 78
COIN CHANGER DIAGNOSTICS ......................................................................................................................... 80

GENERAL TEST INFORMATION ............................................................................................................................ 81

Test status ............................................................................................................................................................ 81
“Run All” button.................................................................................................................................................. 82
Skipping tests ....................................................................................................................................................... 82
Diagnostic Test Report ........................................................................................................................................ 82
TOP MODULE TESTS ........................................................................................................................................... 84
LED Diagnostics .................................................................................................................................................. 84
Button Diagnostics............................................................................................................................................... 84
Display Diagnostics ............................................................................................................................................. 85
TOP MODULE – REPAIR AND CALIBRATE ........................................................................................................... 86
DISPENSER TESTS ............................................................................................................................................... 90
COIN STORAGE ................................................................................................................................................... 91
COIN STORAGE - DIAGNOSTICS .......................................................................................................................... 91
Temperature Sensor ............................................................................................................................................. 91
Tube Counts ......................................................................................................................................................... 92
Solenoid Tests ...................................................................................................................................................... 92
COIN STORAGE – REPAIR AND CALIBRATION ..................................................................................................... 93
Delete Temperature Calibration .......................................................................................................................... 93
Delete Cassette Calibration ................................................................................................................................. 93
Calibrate Temperature ........................................................................................................................................ 93
Calibrate Factory Cassettes ................................................................................................................................ 94
Calibrate Fitted Cassette ..................................................................................................................................... 94
AUDIT – ERROR LOG .......................................................................................................................................... 95
AUDIT – AUDIT LOG ........................................................................................................................................... 96

Copyright © 2018 Crane Payment Innovations (CPI).

AUDIT – OPTIONS ............................................................................................................................................... 97
Reset options ........................................................................................................................................................ 97
Download Diagnostic Data ................................................................................................................................. 97
INSTALL WIZARD .................................................................................................................................................. 98

INSTALL TEMPLATE FORM IN CONFIGURATION MODE. ...................................................................................... 99

INSTALL TEMPLATE FORM IN NORMAL MODE ................................................................................................. 100
USER MANAGER................................................................................................................................................... 101

ERROR HANDLING .............................................................................................................................................. 103

HELP/ABOUT ......................................................................................................................................................... 104

LICENSES ............................................................................................................................................................... 105

AES .................................................................................................................................................................... 105

Copyright © 2018 Crane Payment Innovations (CPI).

Installation Procedure
Introduction
This Support Tool is for use with the MEI Cashflow SC Series Bill Acceptor, SC Advance Bill Acceptor and
Recycler (SCR), Cashflow 9500 Coin Acceptors, Series 2000 and CX Bill Acceptors, VNR, Cashflow 7000 Coin
Changers, EC6000 and EC6970 Coin Changers, Cashflow 690 Coin Changers, Cashflow 8000 Coin Changers and
Cashflow Vending Audit Modules.
This software, together with the Cashflow Programming Module handheld devices CPM (HII) & CPM (USB)
supports Cashflow products both in the field and the Workshop.
The functionality enabled will depend on your license, but this may include:
 Handhelds – Allows you to manage Handheld Devices, downloading files for devices, changing Audit settings
and upgrading of Handheld firmware.
 Configuration – Allows you to load and save configuration to or from a file, and also a connected Bill Acceptor,
Coin Acceptor/Changer or Handheld device. CF8000 and VAM configuration and CX firmware files may also
be written to a USB Flash Drive.
 Audit – allows you to view stored, and retrieve new audit data from SC Series and Series 2000 Bill Acceptor
devices.
Handhelds will automatically save retrieved audits to the database on connection. Audit can also be used to view
audit files retrieved from vending machines in a human readable format.
 CRC – allows you to perform CRC checks on a connected SC or SC Advance Series Bill Acceptor device.
 Diagnostics – displays and runs various tests on a connected SC/SC Advance Bill Acceptor, CF7000, CF7906,
CF8000 or EC6000 Coin Changer device.

Installing
Insert the CD and if the installation does not start automatically, Double-Click on Cashflow STS
Setup.Exe in the CD directory and follow the on-screen instructions.
Device Drivers
Leave the CD-ROM in the drive after installation and on first connection with the Bill Acceptor device or Cashflow
Programming Module, Windows will pop up a window “New Hardware Found”.
In the “Add New Hardware” wizard, ensure the CD-ROM drive is included for a search for the best driver.
The driver MeiUsb.drv will be located and installed.
If Windows has a problem locating the driver automatically, the driver can be located manually on the installation
CD-ROM.
CF8000 USB Driver
The install application for the USB driver for CF8000 and VAM is loaded onto the PC by the STS installation. This
has to be manually run. Open a File Explorer window and navigate to the folder “C:\Program Files\MEI\Cashflow
STS\USBDrivers\CF8000”. Run the application CDM20600.exe. If you have loaded STS into a different folder to
the default you should look for the folder “USBDrivers\CF8000” under that folder.

Launching the Cashflow STS Software

Double-click on the Cashflow STS icon on the desktop or select it from the Start menu to launch the application.

Copyright © 2018 Crane Payment Innovations (CPI).

Set License Key
Each customer or copy of Cashflow STS has a unique License Key.
This will normally be found on your CD cover.
When starting the application - if the license key has not been set or it is invalid, the License Key window is
displayed:

License Window
Enter your License Key and click OK to continue.
If the license is invalid, you will be prompted to try again.
If you have an existing License Key stored, the license key will displayed on this screen:

An Administrator can also launch this window from the Admin menu. You may need to enter a new license to enable
new features.

Copyright © 2018 Crane Payment Innovations (CPI).

Logon
The Logon screen may be shown on start-up:

Logon Window
Enter your Login Id and Password and click OK to proceed.
If enabled, the user may click on “Remember my Login Id and Password and log me in automatically”:

This will save your username and password on this computer and log you in automatically next time you run the
application. From STS V7.03, this will be the default behaviour.
The administrator can enable/disable this facility from the User Manager screen.

Initial Installation
When the system is first installed the only user will be “admin” with an empty password. In order to change
password, simply select the appropriate option from the user menu. This is important if more users are going to be
added to the system.
New users can be added by selecting User Manager from the admin menu.

Copyright © 2018 Crane Payment Innovations (CPI).

Change Password
If your password has been reset, or at any time from the user menu, you can change your password on the Change
Password screen:

Change Password Window

Type in your old password (if set) and enter a new password that is at least 6 characters, but less than 16 characters
long.
Enter the new password again in the Confirm Password text box.
Click on OK to finish.
Note: Passwords are case sensitive.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window
After start-up the main window is displayed. The toolbar and status bar will not be shown by default. To enable,
select the relevant menu item on the window menu.
IMPORTANT: The options available to you will depend on your License and User permissions:

Main Window

Configuration Controls
The Main Configuration Controls are as follows:
Creates and opens a New Configuration for a supported MEI Product in a new Summary
Window.

Copyright © 2018 Crane Payment Innovations (CPI).

Allows you to select a Configuration File and loads it into a new Configuration Summary
Window.

Allows you to select a directory and filename and saves the selected Configuration to that
location.

Sends the summary of the selected Configuration to the Printer.

Print Preview is also available from the File menu.

Reads the current Configuration from a connected Device into a new Configuration Summary
Window.

Writes the selected Configuration to a connected Device.

Only settings that have Include/Change Setting checked will be written. These appear as bold
on the Configuration Summary Window.

You can also access these through the File Menu:

Handhelds
Handheld devices can be used to configure your products remotely:
Brings up the Handheld window.
Used for naming, organising and controlling settings and downloading files to Handhelds.
Also allows you to update Handheld firmware.

Copyright © 2018 Crane Payment Innovations (CPI).

User Functions

The currently logged on user name is shown in the title bar as User Name (Login Id).
The User menu contains user management controls for all users.
Select Logout to log the current user out and show the Logon screen.
Select Change Password to change the password for the current user – on the Change Password screen.
Select Auto Login to toggle automatic logon on and off see the Logon screen for more details.

Administration Functions

An Administration user will have access to the Admin menu and will also have the User Manager icon on the
toolbar:
Brings up the User Manager window.
This allows the administrator to Add and Remove users, change Login Ids and User Names
and also turn on or off the ability to log in automatically.

Select Change License to load the Set License Key window. You may need to use this to upgrade your license to
enable new features.

Status Bar
The Status Bar has the following sections:
System Status
Indicates the status of the system.

Product Connection
Indicates the number of products connected, or the Serial
Number if there is exactly one connected.

Handheld Connection
Indicates the number of Handheld Devices Connected or
displays “No Handhelds”.

Local Date and Time

Copyright © 2018 Crane Payment Innovations (CPI).

Configuration
Using Configuration Controls, configurations can be created as:
 New documents.
 Read from an MEI Bill Acceptor, Coin Acceptor or Coin Changer as well as Conlux CV1000 and MCM5.
 Opened from a saved file.
Once a configuration has been loaded it is displayed as a Configuration Summary document.
The document can be edited and can then be:
 Saved as a file
 Written to a device.

Configuration Summary
The configuration settings are displayed in the Configuration summary window:

The first four items from each group are displayed, click on the More button to see the complete list of items in that
group.

Copyright © 2018 Crane Payment Innovations (CPI).

Edit Configuration Settings
Editing Text Items
To set the value, click on Include/Change Setting and type in the edit box.

Selecting From a Range

To set the value, click on Include/Change Setting and then type in a number, or click on the Spin buttons to select
desired value.

Selecting From a Drop-Down List

To set the value, click on Include/Change Setting and then click on the Down button to display the list of options.
Click on the option you wish to select:

Extendable Lists
Some lists may not be fully populated until Channelsets are loaded:

After loading a channelset may become:

Copyright © 2018 Crane Payment Innovations (CPI).

Descriptive Lists
Other list may become more descriptive once a channelset is loaded:

After loading a channelset may become:

This detail is also shown in the summary window:

Selecting From a List Control

To set the value, click on Include/Change Setting and then click on the option you wish to select.

Editing Binary Coded Values

To set the value, click on Include/Change Setting and then click on the values you wish to set.

The BCO value will be re-calculated on each value click.

This detail is also shown in the summary window:

Selecting From a Combination Control

A combination control allows you to select a from number of predefined values or set a value within a certain range.
Click on Include/Change Setting and then either click on the option you wish to select, type in a value or use the
Spin buttons to set to the number required.

Copyright © 2018 Crane Payment Innovations (CPI).

Selecting From a Firmware Control
A firmware control allows you to select a firmware file to be downloaded to a connected unit.

Click on Include/Change Setting and then click on the Load button, a file dialog will appear to allow you to navigate
to the firmware file of your choice.

Copyright © 2018 Crane Payment Innovations (CPI).

Channel sets
Channel sets are files containing the coin data that the MEI Coin products (CF9500, CF690, CF7000, CF8000 and
EC6000) need to identify coins when they are dropped. STS V6.50 introduces a new way of managing channel sets.
Previously, users had to place channel set files in one location for STS to be able to find them and only one revision
of the channel set could be located in that folder at one time.
Now, with the introduction of STS V6.50, users have to import or add channel set files into the channel set
repository for STS to register them. But the files can reside anywhere in the file system and more than one revision
can be stored at once. Users can also quickly identify the revision of channel set and also the revision of the channel
set file they have available. In order to support this functionality, a few new fields have been added to the channel set
section of the configuration summary (as shown below).

The new fields are:

File Revision: Revision of the channel set file. This is different from the channel set revision and is
incremented every time one or more channel set configuration settings are changed within
the file for the same channel set revision.
File Unique Identifier: This is a read only field that uniquely identifies the file. This unique identifier is also
recorded in a Database at MEI so that complete traceability is possible for the file.
Changes from Previous: This field will describe the changes from the previous revision of channel set.
Trial Channelset: This identifies whether the channel set is a full release or is a trial or test channel set.

In order to load a new channel set file into STS, users have to click the Options button and then Load from file as
before.

Copyright © 2018 Crane Payment Innovations (CPI).

The following dialog is then displayed.

Users can then click the browse button to locate the channel set file they wish to download to the product. At this
point it is also added to the repository list as shown below.

Copyright © 2018 Crane Payment Innovations (CPI).

When checked, the Show All revisions check box will display all revisions of a particular channel set not only the
latest.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window - SC Series
For an SC Series Bill Acceptor you may have other options available.
IMPORTANT: The options available to you will depend on your License and User permissions:

Main Window

Configuration
Configuration Icons reflect the products connected and licensed:

Reads the current Configuration from a connected Bill Acceptor.

Writes the selected Configuration to a connected Bill Acceptor.

Copyright © 2018 Crane Payment Innovations (CPI).

Writes the selected Configuration to a connected Cashflow Programming Module (USB).

Status shows the product connected:

Shows the Serial Number of the connected Bill Acceptor if there is only
one connected.

Tools
Additional tools available for the SC Series Bill Acceptor include:
Brings up the Audit window.
Allows you to retrieve audit from a connected Bill Acceptor and save it to the database or load
and view previous audits retrieved from a Bill Acceptor or by a Handheld.

Brings up the Cyclic Redundancy Check (CRC) window.

This allows Regulators or other users to perform CRC checks directly on a connected Bill
Acceptor.

Brings up the Diagnostics window.

This allows you to perform Self-Tests on a connected Bill Acceptor.

You can also access these through the Tools Menu.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window - CF9500
After reading from a CF9500 Coin Acceptor the Main Window will look as follows:
IMPORTANT: The options available to you will depend on your License and User permissions:

Main Window

Configuration
Configuration Icons reflect the products connected and licensed:

Reads the current Configuration from a connected CF9500.

Writes the selected Configuration to a connected CF9500.

Writes the selected Configuration to a connected Cashflow Programming Module (HII).

Status shows the product connected:

Copyright © 2018 Crane Payment Innovations (CPI).

Shows the Serial Number of the connected Coin Acceptor if there is only
one connected.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window - CF7000/CF7906
After reading from a CF7000 Series Coin Changer the Main Window will look as follows:
IMPORTANT: The options available to you will depend on your License and User
permissions:

Configuration
Configuration Icons reflect the products connected and licensed:

Reads the current Configuration from a connected CF7000.

Writes the selected Configuration to a connected CF7000.

Writes the selected Configuration to a connected Cashflow Programming Module (HII).

Status shows the product connected:

Shows the Serial Number of the connected Coin Changer if there is only
one connected.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window – EC6000/EC6970
Cashflow STS V4.50 introduced support for the EC6000 Coin Changer. After reading from an EC6000 Series Coin
Changer the Main Window will look as follows:
IMPORTANT: The options available to you will depend on your License and User permissions:

Configuration
Configuration Icons reflect the products connected and licensed:

Reads the current Configuration from a connected EC6000.

Writes the selected Configuration to a connected EC6000.

Writes the selected Configuration to a connected Cashflow Programming Module (HII).

Status shows the product connected:

Shows the Serial Number of the connected Coin Changer if there is only
one connected.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window - CF690
Cashflow STS V4.00 introduced support for the CF690 Series Coin Changer. After reading from a CF690 Changer
the Main Window will look as follows:
IMPORTANT: The options available to you will depend on your License and User permissions:

Configuration
Configuration Icons reflect the products connected and licensed:

Reads the current Configuration from a connected CF690.

Writes the selected Configuration to a connected CF690.

Writes the selected Configuration to a connected Cashflow Programming Module (HII).

Status shows the product connected:

Shows the Serial Number of the connected CF690 if there is only one
connected.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window – CF8000
After reading from a CF8000 Series Coin Changer the Main Window will look as follows:
IMPORTANT: The options available to you will depend on your License and User permissions:

Configuration
Configuration Icons reflect the products connected and licensed:

Reads the current Configuration from a connected CF8000.

Writes the selected Configuration to a connected CF8000.

Writes the selected Configuration to a connected handheld device (Flash Drive).

Status shows the product connected:

Shows the Serial Number of the connected Coin Changer if there is only
one connected.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window – VAM
After reading from a Vending Audit Module the Main Window will look as follows:
IMPORTANT: The options available to you will depend on your License and User permissions:

Configuration
Configuration Icons reflect the products connected and licensed:

Reads the current Configuration from a connected CF8000.

Writes the selected Configuration to a connected CF8000.

Writes the selected Configuration to a connected handheld device (Flash Drive).

Status shows the product connected:

Shows the Serial Number of the connected Coin Changer if there is only
one connected.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window – Conlux MCM5
When writing to a Conlux MCM5 the Main Window will look as follows::
IMPORTANT: The options available to you will depend on your License and User permissions:

Configuration
Configuration Icons reflect the products connected and licensed:

Reads the current Configuration (Float levels) from a connected MCM5.

Writes the selected Configuration (Float levels) to a connected MCM5.

Writes the selected Configuration to a connected handheld device (CPM Lite).

Status shows the product connected:

Shows the Serial Number of the connected Coin Changer if there is only
one connected.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window – Series 2000 Bill Validator
After reading from a Series 2000 Bill Validator , the Main Window will look as follows:
IMPORTANT: The options available to you will depend on your license and user permissions:

Configuration
Configuration Icons reflect the products connected and licensed:
Reads the current Configuration from a connected Series 2000 Bill validator.

Writes the selected Configuration to a connected Series 2000 Bill validator.

Writes the selected Configuration to a connected MEI Conlux Programming Module. Only
device firmware can be loaded, configuration items are ignored.

Copyright © 2018 Crane Payment Innovations (CPI).

When creating a new configuration you will be prompted to select the “.cab” file for which
you wish to create a file for.

Status shows the product connected:

Shows the Serial Number of the connected Series 2000 if there is only
one connected.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window – VNR
After reading from a Vending Note Recycler, the main window will look as follows:
IMPORTANT: The options available to you will depend on your license and user permissions:

Configuration
Configuration Icons reflect the products connected and licensed:
Reads the current Configuration from a connected Vending Note Recycler

Writes the selected Configuration to a connected Vending Note Recycler.

Copyright © 2018 Crane Payment Innovations (CPI).

Writes the selected Configuration to a connected MEI Conlux Programming Module . Only
device firmware can be loaded, configuration items are ignored.

When creating a new configuration you will be prompted to select the “.cab” file for which
you wish to create a file for.

Status shows the product connected:

Shows the Serial Number of the connected Vending Note Recycler if
there is only one connected.

IMPORTANT NOTE:
When the configuration is read from a VNR device the device it is left in Validator Mode (AP shown on device
display). You need to cycle the power to revert the device to its normal operating condition. Failing to do so will
result in an error message being displayed if another operation is requested.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window – CV1000 Bill Validator
After reading from a CV1000 Bill Validator, the main window will look as follows:
IMPORTANT: The options available to you will depend on your license and user permissions:

Configuration
Configuration Icons reflect the products connected and licensed:
Reads the current Configuration from a connected CV1000 Bill Validator

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Writes the selected Configuration to a connected CV1000 Bill Validator.

Writes the selected Configuration to a connected MEI Conlux Programming Module . Only
device firmware can be loaded, configuration items are ignored.

When creating a new configuration you will be prompted to select the “.cab” file for which
you wish to create a file for.

Status shows the product connected:

Shows the Serial Number of the connected CV1000 Bill Validator if

there is only one connected.

Copyright © 2018 Crane Payment Innovations (CPI).

Main Window – CX Bill Validator
After reading from a CX Bill Validator, the main window will look as follows:
IMPORTANT: The options available to you will depend on your license and user permissions:

Configuration
Configuration Icons reflect the products connected and licensed:
Reads the current Configuration from a connected CX Bill Validator

Writes the selected Configuration to a connected CX Bill Validator.

Copyright © 2018 Crane Payment Innovations (CPI).

Status shows the product connected:

Shows the Serial Number of the connected CX Bill Validator if there is

only one connected.

To download firmware go to “Modules/Edit” of Configuration page select “Mixed Firmware” checkbox. Then in
open dialog pick cfs file with firmware. The file includes several firmware modules.

When loaded, the following dialog will be displayed confirming the firmware modules that are included.

Final step is to confirm selection with Mixed Firmware type and click ok.

Copyright © 2018 Crane Payment Innovations (CPI).

Tube and Designator Calculator
This function allows the user to calculate the tube size and designator size for a relevant coin, thus enabling them to
create their own specific payout configurations. The required input parameters are coin diameter and coin thickness.

Copyright © 2018 Crane Payment Innovations (CPI).

Handhelds
Click on the Handhelds button to launch the Handheld Devices window.
The Handheld Devices window will be displayed:

Handheld Devices Window

The Handheld Devices Window contains the Handheld Tree View together with tabs containing General Details and
Advanced Settings on the selected handheld device.

More information pertaining to the PPM Advance can be found in the Documentation folder on the CD as
well as installed with STS on the local PC.

Copyright © 2018 Crane Payment Innovations (CPI).

Handheld Tree View
The Handheld Tree View shows all the Handheld devices that have been registered to this
installation or database:

It allows you to organise your handheld devices into meaningful Groups.

Groups
Double-click on a group to open or close the group folder:

Click into a selected group name to edit the name in the tree:

See the Groups section in General Handheld Details for moving devices and creating new Groups.
Handheld Devices
There are two types of Handheld devices: CPM (USB) and CPM (HII) they are distinguished by the type of icon
used for their display.
All Handheld devices that have been connected to this installation or database are shown on the screen whether they
are connected or not.
This allows you to check the settings and downloaded files that were remembered from the last time the device was
connected.
The icons in the tree view are as follows:
For CPM (USB)
Device not Connected Connected Connected
Connected with no file with files and Busy

For CPM (HII)

Device not Connected Connected Connected
Connected with no file with files and Busy

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For Flash Drive
Device not Connected Connected
Connected with no file with files

The right hand frame shows details of the selected Handheld Device.
Click on a selected Handheld to change the device’s name in the tree:

You can change a name whether the device is connected or not and this will update the name on the device next time
it is connected.
Status Bar
The progress bar shows the progress being made of any action on a Handheld Device:

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General Handheld Details

This tab contains General Details about the handheld, including the Name, Serial Number, Group and Files.
Name

This displays a user-assigned name for the Handheld. This could be the name of the Handheld user or another Id.
Type in the text box and click Set or change the name in the tree view.
Changing the name is valid whether connected or not, if not connected the name will be updated on the device the
next time it is connected.
Serial Number

This displays the serial number of the unit – whether connected or not.
Group

This displays and allows you to change the group to which the Handheld is assigned.
Changing the group is valid whether the Handheld is connected or not, as this information is only stored in the
Support Database.
Click on New to create a new group.

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Files
With the release of V7.07, files are now displayed on a separate tab. This is because many files can exist on a PPM
Advance and the old window did not have enough space to show all potential files. When a PPM Advance is
connected or selected in the handheld tree view the files tab will look as follows:

Files are grouped depending on what product they are configured for. Each configuration file may or may not have
an associated label which is also displayed. This is created if required when the configuration is saved. Where the +
sign is displayed, this indicates that the displayed configuration file contains at least one other file. Simply click the
+ to expand the selection and show all containing files. Click the – sign to collapse the view.

If the connected/selected handheld is a CPM (USB) or CPM (HII) the files tab will look as follows:

Files currently loaded onto a Handheld are displayed whether it is connected or not.

The icons, where applicable, for CPM (USB) are as follows

Bill Acceptor Bill Acceptor Bill Acceptor Bill Acceptor
Bootloader Application Variant Configuration
Firmware (not in Firmware Firmware Settings
all products)

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The icon for CPM (HII) is as follows
Configuration files

When connected, click on Download File to locate files to download.

When writing files to the PPM Advance device, the user will be prompted to add a label to the file(s) being
downloaded. If the dialog is left blank, then no label is added and the filename is shown on the device. If a label is
added then the label will be shown in the files dialog on STS or on the PPM Advance device itself.

When copying CX Bill Acceptor firmware files to the USB flash device, it is important to note that the firmware
filename has to contain the letters CX. When loaded successfully, the following message will be displayed:

Note: When the configured flash drive is connected to the CX Bill Validator, the button on the top of the bill
validator has to be pressed in order to initiate the firmware download process.

The following file formats are accepted:

Extension(s) Type Description
*.XCF, XML Configuration Files This may contain Firmware, Currency and Configuration data -
*.XML, *.XPS created using the main configuration controls.
*.BIN SC Series Firmware Allows you to download Bill Acceptor firmware on to a
Cashflow Programming Module (USB) or PPM Advance.
*.CFS CX Bill Validator Allows you to download CX Bill Acceptor firmware on to a
Firmware USB Flash Device.

Click on Delete File to delete the currently selected file.

Click on Delete All to delete all the files on the handheld.

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Advanced Handheld Settings (CPM)
The second tab contains Advanced Details and Tools, including Power-Ups, Errors, Firmware Versions and Audit
Settings.

Power Up Count

Shows the number of Power-Ups or Usage count since it was last reset.
Click on Reset Count to reset this number to zero.

Error Count

Shows the number of Errors that occurred on the Handheld since they were last cleared.
Click on View Errors to show the Error Log window.

Device Date/Credits

Allows the user to set the device date on the SC Advance Bill Acceptor. This item is not displayed for CPM (HII)
devices as it is not applicable. Instead, CPM (HII) users will see a credits value.

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This displays the number of credits present on the CPM (HII).

Firmware Versions

This displays the current firmware versions on the Handheld device.

Separate Firmware blocks exist for Application, Bootloader, USB Slave and USB Master.
Click on Upgrade to locate a “*.cfu”, “*.cfa” or “*.cfh” firmware file which can be downloaded to the Handheld.
On the PPM Advance, this upgrade will not be possible if the associated language files for the version being
downloaded are not available.
The file names will contain “app” for Application, “sbl” for secondary Bootloader, “util1” for USB Slave and “util2”
for USB Master.

Audit Retrieval Settings

This allows you to change settings for automatic audit retrieval.

Set Automatically Download from Bill Acceptor to make the Handheld retrieve audit data from a Bill Acceptor when
it connects – this audit data will automatically be retrieved from the Handheld and saved to the Audit database.
Set Clear Audit to make the Handheld clear audit information from a Bill Acceptor after it finishes any other tasks.
Set Save Raw Audit to make the handheld save all of the Engineering data as well as the customer data.
This frame is not displayed for CPM (HII) devices as it is not applicable.

Menu Settings

This applies to the PPM Advance handheld only. When selected, the PPM Advance will display the basic menu
options only.

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Advanced Tools

Un-Register Handheld allows you to unregister a connected Handheld device.

This removes the device from the database and releases the Handheld so another licensed customer can use it.
Format Filesystem formats and checks the file system of a connected Handheld device. On the PPM Advance
device, this also downloads the applicable language files for the firmware version of the connected device.

Handheld Error Log

The Handheld Error Log Viewer shows any errors that may have occurred on the Handheld since the log was last
cleared:

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USB Flash Drive Support
.A USB flash drive can be used to
 Update CF8000, CX Bill Validator and VAM.
 Collect Audit data from CF8000 and VAM.

To use a Flash Drive it must contain an MEI file structure on the device. This file structure can be created from the
handheld management form or by plugging the device into a CF8000 or VAM product.

Creating an MEI Flash Drive from the handheld management form:

1. Plug Flash Drive into available USB connector on the PC.
2. In STS open the handheld management form.
3. Click the “Configure USB Drive” button. The Configure MEI Form is displayed.

4. Select the drive letter for the device to be added.

The selected Flash Drive is added to the list of handhelds. By default the Name is the serial number read from the
Flash Drive. This can be changed by typing a new name in the text box and clicking the “Set” button.

Advanced Handheld Settings (Flash Drive)

The advanced settings tab for Flash Drives can be used to configure the use of the Flash Drive when it is connected
to a CF8000/CX Bill Validator or VAM unit.

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Audit Mode
This specifies the type of audit performed when the flash Drive is connected to a CF8000 or VAM.
 Disabled – Do not perform product audit.
 Standard Interims Reset – Performs a standard audit and clears the interim counters on the product.
 Standard Interims Not reset – Performs a standard audit and does not reset the interim counters on the
product.
 Extended Interims Reset – Performs an extended audit and clears the interim counters on the product.

VMC Password
Used to specify the password required to perform the audit, if one is set.

ID 204
This is used to specify the data to be used in the ID204 field of the audit. The other fields are set as follows.
 ID201 – Serial number of the Flash Drive
 ID202 – “MEI Flash Drive 01”
 ID205 – Flash Drive name.

Update Mode -
 Service Mode – Function performed is controlled from the CF8000 menu.
 Configuration – Update the product configuration.
 Application – Update the product application. This must be checked for CX firmware files.

Diagnostic Mode-
 Basic – Collect basic diagnostic data.
 Extended – Collect extended diagnostic data.

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Advanced handheld settings – Conlux Programming Module (CPM Lite)
The second tab is slightly different when a CPM lite is connected, as shown below.

Firmware Versions
This displays the current firmware versions on the Handheld device.
Separate Firmware blocks exist for Application and Bootloader.
Click on Upgrade to locate a “.bin” firmware file which can be downloaded to the Handheld.

Advanced Tools

Un-Register Handheld allows you to unregister a connected Handheld device.

This removes the device from the database and releases the Handheld so another licensed customer can use it.
Format Filesystem formats and checks the file system of a connected Handheld device.

Copyright © 2018 Crane Payment Innovations (CPI).

Upgrade Handheld
This window will be displayed when the system detects that a handheld upgrade is available.

Upgrade Handheld Window

The Serial Number and Name of the handheld requiring an upgrade is displayed.
If you select Yes then a firmware upgrade will be initiated.
A progress bar will be displayed indicating the download status.
You can select No to defer this operation although it is generally recommended to perform updates when available.

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Cashfow Programming Module
Cashflow™ Programming Module is a Handheld device that can be programmed with Firmware and Configuration
Files and used to collect audit from Bill Acceptors.
The Handheld connects to the PC and Bill Acceptor via a USB cable.
The device gives feedback through two LED's when communicating to the product, the following table can be used
to interpret the codes:

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Audit

The Audit functionality is accessed by clicking the Audit button on the Main Window.
Depending on the license you have, either the required audit form will be automatically loaded or you will be
required to select the required audit type.

Bill Acceptor Audit

Audit File Parser

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Bill Acceptor Audit
Click on the Audit tool bar button to launch the Audit window.
The Bill Acceptor Audit window will be displayed:

Bill Acceptor Audit Window

Read from Device
Use the Read from Device controls to Read and Reset Audit data on an attached unit.

Click on Retrieve Audit to read from a connected Bill Acceptor.

Click on Reset Audit to re-initialise the non-lifetime audit values on the Bill Acceptor.
The Cashflow Handheld device can be set up to retrieve audit automatically.
This Audit Data will be retrieved from the unit and saved to the database on connection.

General Audit
General audit values are separated into separate audit tabs:
Summary tab contains Calculated or Derived values.

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General, QP Measures and Failures tabs contain other values stored by and retrieved from the Bill Acceptor.

For more help on the audit item definitions, please refer to the Cashflow STS help.
Bill Audit
The Bill Audit tab shows the notes with their descriptions and audit values retrieved or calculated from the Bill
Acceptor data.

Quantity Accepted – shows the actual number of notes accepted.

% Of Total – shows the number of bills accepted as a percentage of all notes accepted.
Total Value – shows the total value of this quantity of notes.
% Of Taking – shows the value of each bill type shown as a percentage of the overall value of notes accepted.
Audit Accept Rate – is based on the number of notes recognised vs. the number stacked.

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Audit Database
Use the Audit Database controls to Load and Save Audit to and from the Database.

Click on Save Audit to save a Retrieved Audit to the Database.

Click on Load Audit to launch the Select Audit(s) window:

Select date from which, you require Audits.

Select Unit Serial Number from the list of audits available.
Click on Select Historic Audits to list all audits retrieved for that unit:

Select more than one audit from the list if you wish to combine the results:

When “Recent” or “Historical” selection is made, click OK to load the audit required.

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Export Audit
You can select one or more audits in the list and click Export.
Then if you select a directory/filename - it will save the selected audits to a file in the directory - e.g. "123456789
(1).xaf".
It will use the serial number of the unit as the main filename, and if there are more than one, but with different dates
it will number them.

V7.02 also introduces the capability to export the audit in excel format. This can be done by right-clicking on the file
and selecting Export Audit to Excel or by clicking the button in the bottom left of the dialog box. The option “Use
SC BNF Audit Name” should be checked if the unit that was audited had a Bunch Note Feeder (BNF) fitted.

Copyright © 2018 Crane Payment Innovations (CPI).

Import Audit
If you click on Import you can select any number of files to import into the database:
If the audit record already exists in the database (i.e. there is a record with the same Serial Number and Date and
Time) then you will be told it is not unique.
Otherwise the records will be added to the database and you can view and analyse them in the normal way.

Delete Audit
If you right click on any selected audits in the list - you can select Delete Audit.
After you confirm the deletion, these audits and associated values will be removed from the database permanently.

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Vending Bill Validator Audit
When Vending Bill Validator audits are read from a device or from the database the Summary screen below is
displayed.

Click on Save Raw Data to read the data from the selected device and save the raw data to a file. MEI may request
this file for further analysis.

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Recycler Audit
For the Vending Note Recycler there is an additional tab that shows the audit data for the Recycler. The Application
Part Number, Variant Part Number and Unit Serial Number displayed under Audit Details are for the validator of the
VNR. The Recycler Unit Serial Number and Application Part Number are displayed on the Recycler tab.

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Annotating an Audit
When you retrieve an audit from a device the Add Note dialogue is displayed. You can enter a note to be saved with
the audit. When you have completed entering the note click the Save button to retrieve the audit from the device.

The note is displayed on the Summary tab of the audit form and also on the Select Audit dialog. To edit the note,
before saving to the database, click the Edit Note button.
The Summary form displayed will depend on the type of device the audit is for.
SC Series Bill Acceptor Summary Vending Bill Validator Summary

Select Audit Dialogue

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Viewing the Difference between 2 audits
By selecting 2 saved audits and checking the Calculate Difference check box you can view the difference between 2
audits.

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Audit File Parser
The Audit File Parser form is shown below.

The device list shows the connected devices.

When a device is selected a list of files is shown in the files list. The file names are in the format YYMMDD.txt
where
 YY is the 2 digit year
 MM is the 2 digit month
 DD is the 2 digit day.

E.g. 100420.txt will contain the audits collected on 20 th April 2010.

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To read a file double click the file or select the file and click the “Read Audit File” button.
The file may contain the audits for multiple machines so a list of machines is shown in the Machines in File list. By
default the data for the 1st machine in the list is shown.

To change the machine data being shown, either double click the required machines or select the machine and click
the “Show Machine Report” button.
Below are the functions performed by the buttons:
 Read Audit File – Reads the file selected in the Files list.
 Show Machine Report - Shows the report for the selected machine.
 Save Report - Save the text of the report to a file.
 Options – Displays a form where the parsing options can be changed.
 Close- Closes the form.

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Audit File Parser Configuration
The Audit Parser Configuration form is shown below.

The tree view shows audit fields that can be included in the report. Only the fields checked will be included in the
report.
Interims – Selecting the appropriate radio button enables or disable all the interim fields.
Totals – Selecting the appropriate radio button enables or disables all the totals fields.
Date Mode – Selecting the appropriate radio button sets the date format used in the report.
 European – DD/MM/YY
 American – MM/DD/YY

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Cyclic Redundancy Check (CRC)
Click on the CRC toolbar button to launch the Cyclic Redundancy Check window.
The CRC window will be displayed:

Bill Acceptor CRC Window

Regulators can use this window to perform a CRC check on a connected Bill Acceptor device.
Enter an 8 character hex value 0-FFFFFFFF into the Offset/Address text box.
Enter a 4 character hex value 0-FFFF into the Seed Value text box.
Click on the Calculate CRC button.
The Bill Acceptor is interrogated and the CRC value is displayed in the CRC window.

Later versions of SC firmware are able to support 32-bit CRC’s. STS V6.50 now allows the user to perform a 32-bit
CRC check on a connected Bill Acceptor device that supports it.
Enter an 8 character hex value 0-FFFFFFFF into the Offset/Address text box.
Enter an 8 character hex value 0- FFFFFFFF into the Seed Value (32-bit) text box.
Click on the Calculate CRC32 button.
The Bill Acceptor is interrogated and the 32-bit CRC value is displayed in the CRC window.

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Bill Acceptor Diagnostics
To launch the Diagnostics window, click on the Diagnostics toolbar button, select Diagnostics from the Tools menu
or press the shortcut key, F4.
The Bill Acceptor Diagnostics window will be displayed:

Bill Acceptor Diagnostics –

The Bill Acceptor Diagnostics window allows you to run basic tests on a connected Bill Acceptor Device.

If an SCR Bill Recycler device is connected, the window will look slightly different, as shown below

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The diagnostic toolbar contains the following options:

Runs all tests: Self-Test 1, Self-Test 2 Prints the test report shown on
and also reads the Current Configuration. the Test Report tab.

Loads test results from a file. Saves test results to a file.

Clears results.

Self-Test 1
This runs the basic self-test on the Bill Acceptor and shows the results on the screen.
Click Run to run test on the connected Bill Acceptor device.

Test Results
A pass result is indicated by a Green display.
A negative result is shown in Red.

If your Bill Acceptor has a version of Software that does not support Diagnostics - this will be indicated:

Test Item Details
Double-click on any test item to show test item details:

Double-click on any test item to show test item details:

Self Test 2
This runs a Built in self-test on the Bill Acceptor, but requires user instructions, actions and/or user confirmation:

Bill Acceptor Diagnostics –Self Test 2

User Confirmation
The user is asked to initiate and confirm certain events.

Event Event Confirmation

Test Report
The Test Report tab allows you to view the details of the current test.

Bill Acceptor Diagnostics – Test Report

Test in Progress
If the test has not completed then this is indicated at the top of the report:

Grey sections indicate any untested parts:

Click on "Read Configuration" to load the current configuration from the Bill Acceptor.

Test Failures
If there are any failures this is indicated at the top of the report:

Red sections give details of failures:

Test Details

Click on to edit operator name and enter any operator notes:

CX Bill Validator Diagnostics
Sensor Test
In order to test the sensors, press the “Run all” button.

Calibration

Press run button on the “Device calibration” panel and wait until STS shows dialog to insert calibration voucher.

Insert the voucher in the way shown below:

After inserting calibration voucher, device collects data then returns the voucher to the user - the voucher should be
removed. STS will then interrogate the unit for the final results. The result of the calibration will then be displayed.

Test device

The final diagnostic test is to check the status of external interfaces and sensors. This test checks both the protocol
and the optical boards.

Series 2000/CV1000 Bill Validator Diagnostics
This options tab shows the diagnostics available for a Vending Bill Validator

Vending Note Recycler (VNR) Diagnostics.

The validator Tab is the same as that for other Vending Bill Validators, except that the Calibrate button is not
available.
There is an additional tab to read the Transaction Log from the device.

Series 2000/CV1000 Bill Acceptor Support Files.

These files are installed by default to the All Users shared folder location. If the following error is displayed

Then check for the files in the specified location. On XP this can be found at C:\Documents and Settings\All
Users\Application Data\MEI\Cashflow STS and on Windows 7 this can be found in the Public Document folder at
C:\users\Public\MEI\Cashflow STS.

To add new files, simply select the Manage Cab files option from the admin menu with Cashflow STS. This will
allow the user to add new files as they become available.
If you do not have a Series 2000 license then the files can be removed by re-running the installer and clicking the
modify option as shown below

And then de-selecting the cab files feature as shown below

Coin Changer Diagnostics
To launch the Coin Changer Diagnostics window, click on the Diagnostics toolbar button, select Diagnostics from
the “tools” menu or press the shortcut key, F4. The following dialog will be displayed

This dialog will display all connected products that the user is licensed to perform diagnostics on. This module
currently supports the CF7000, CF8000 and EC6000 changers only. If no products are connected, then the only way
to launch the coin changer diagnostics window is to select ‘Load Diagnostic results’ and load a previously saved
results file.

Once the connected product is selected from the list and the OK button pressed, the Coin Changer diagnostics
window is launched. What the connected product is and what features it supports determine the resulting window
and detailed features listed.

General Test Information

The diagnostics tests are broken down by module. Each module to be tested then has its own tab on the window as
shown below.

Each tab then contains a series of manual tests that must be performed by the user as well as, in some cases,
automatic connection tests. These connection tests are run when the diagnostic module is started and simply report
the correct (or otherwise) operation of the fitted components. Shown below are the connection tests for the
CF7000/CF8000 top module.

Test status
The status of each test is displayed using three different icons. If the test is running, the icon displayed will be as
shown below for the temperature sensor

If the test has passed, the user will see

and if the test fails, the following will be displayed

“Run All” button

The “Run-All” button is displayed on each tab and, when clicked, runs all the manual tests on the current tab.

Skipping tests
If the user wishes to run all but one test, then they can either run each test individually or click the “Skip item”
checkbox (if available for that test).

This then allows the selected test to be skipped when the “Run all” button is pressed.

Diagnostic Test Report

The Report tab allows you to view the details of the tests. It is dynamically updated as and when tests are run and can
be viewed at any time.

From this tab the report can be printed and saved. It is also worth noting that the Save Current Report appears on all
of the tabs so that the report can be saved at any point during the testing.
The notes and operator fields can be edited by clicking the edit details button at the top of the report and entering the
relevant information.

Top Module tests
This tab contains both user and connection tests. Shown below are the “Top Module” user tests for the Cashflow
7000 and 8000 changers. Please note that some products in the CF7000 range as well as all products in the EC6000
range do not have a display. Please see the “Display diagnostics” section for further information.

LED Diagnostics
Tests that the Changer LED’s work correctly. When this test starts, the LED’s shown on the screen should behave
the same as those shown on the changer.

Press the box for each LED that flashes correctly. If one or more of the LED’s do not flash, click on the

box.

Button Diagnostics
Tests that the MMI buttons on the changer work correctly. Once the test starts, the user should press each button in
turn and watch for a response on the button diagnostic form, shown below.

CF7000 MMI EC6000 MMI

Display Diagnostics
Tests the MMI display on those CF7000 series products to which one is fitted. If the connected CF7000 changer
does not have a display, then this test should be skipped. This option will not be available if an EC6000 changer is
connected.
The test involves sending several patterns to the changer MMI display and then showing the same characters on the
Display diagnostics form. For the test(s) to pass, the two displays should match. Shown below is an example of the
form.

Please note, however, that all the sequences will be tested, even if some of the sequences are deemed to have failed.

Top Module – Repair and Calibrate
STS includes the process to calibrate the CashFlow 7000/8000 top module or a CF9500 coin acceptor. For the
CF7000/CF8000, the procedure will require the user to Reprogram the Top Module EEPROM and Calibrate
Unit. For the CF9500, Calibrate unit is the only option. When calibrate unit is selected, the user will be prompted to
drop a series of HOMER Standardization tokens while connected to the STS program.

The following examples detail the CF7000/CF8000. The process for the CF9500 is the same for the calibrate unit
test.

Step One (CF7000/CF8000 only) - Open STS and click on the “Diagnostics” tab in the upper left corner. Under the
Diagnostics feature select the “Repair and Calibration” tab under Top Module.

When the Repair and Calibration tab is opened, the first check is the Test Top Module EEPROM. This selection
should already have a green check mark. If yes to a green check, skip to Step Three. If there is a red “X”, proceed to
Step Two.

Step Two (CF7000/CF8000 only) – Red “X” Only. To get a green arrow for Test Top Module select the “Run”
button for Reprogram Top Module EEPROM. This will reset the programming and should provide a green check for
the Top Module. Once you reset the programming, then the user can move forward with the calibration process.

A drop down box will appear displaying the different variants of Top Modules. The first number corresponds with
the part number sticker on the back of the top module.
Please select the appropriate top module and press OK.

Once the top module is selected then STS will prompt the user to Calibrate Unit. This will be indicated with the pop-
up box displaying the first token to drop. Move to Step Three.

Step Three (CF9500, CF7000 and CF8000) – Select the “Run” button for Calibrate Unit.

STS will walk the user through the process displaying a box to indicate which token is to be dropped. The large
number “1” indicates that the first token is token number one. The tokens use a three digit numbering system so the
number reads “001”. This is the HOMER Standardization token “1”. There are seven tokens in the calibration set.
The set contains 001, 002, 003, 004, 005, 006, and 009. Each token has five attempts to be dropped before having to
start over the process.

When the Drop Calibration Token box is displayed, drop the token indicated by the screen.

When a token has been accepted, the display will prompt you to drop the next token in the sequence.

Next Token:

Repeat these steps until all seven tokens have been accepted.

When the last token is dropped, the Repair and Calibration screen will display all four green check marks.

This will complete the calibration process.

Please note, a channelset must be downloaded to the unit before it will function correctly.

Dispenser tests
The dispenser test tab also contains user and connection tests. The user tests allow the tester to specify a number of
times to dispense from each of the fitted tubes. After the number of specified cycles is complete, the tester will then
be asked to verify the number of dispenses and from which tube, as shown below.

Coin Storage
Again, the “Coin Storage” tab contains both user and connection tests. This tab also sub-divides the tests to be run
further into “Diagnostics” and “Repair and Calibration” tests.

Coin Storage - Diagnostics

The Diagnostics sub-tab contains the following user tests. Please note that the “Tube Counts” test is not available
when an EC6000 changer is connected.

Temperature Sensor
This test allows the user to verify that the temperature measured by the unit is correct, as shown below

If the reported temperature is not within the specified tolerance, then the user should fail the test.

Tube Counts
This test checks that the CF7000 changer can dynamically acquire its tube counts. Again, if the reported tube counts
are not correct, within the specified tolerance (as shown below), then the user should fail the test.
Please note this test is not available on the EC6000, as the product does not support this functionality.

Solenoid Tests
These tests check that each of the 4 solenoids fitted to the changer function correctly. This test is best done with the
display open in order for the user to clearly see the solenoids firing.
For each solenoid test, the solenoid is fired indefinitely until the user passes or fails the test. If the solenoid doesn’t
move or only has limited movement, then the test should be failed. An example of the solenoid-firing dialog is
shown below.

Coin Storage – Repair and Calibration
The “Repair and Calibration” sub-tab contains the following user options. Please note that the cassette calibration
options will not be available when an EC6000 changer is connected.

Delete Temperature Calibration

Allows the user to delete the current temperature calibration file.

Delete Cassette Calibration

Allows the user to delete the cassette calibration file.

Calibrate Temperature
This option allows the user to calibrate the temperature sensor on a unit. This is only usually required during repair
when the sensor is replaced.

Calibrate Factory Cassettes
This option allows all ‘factory’ cassettes to be calibrated. The requirement for this will depend on market, e.g. US &
Canada currently require this to be done. This option will not be available if an EC6000 changer is connected.

Calibrate Fitted Cassette

This test allows the user to calibrate the currently fitted cassette. Again, this option will not be available if an
EC6000 changer is connected.

Audit – Error Log
When run, this option retrieves the error log from the connected changer. An example of which is shown below.

Audit – Audit Log
On this page a user can configure ID101 and test audit retrieval. Please note audit may not be retrievable from some
EC6000 changers, in which case a message will be displayed as such. The dialogs below show the page before and
after an audit.

After an audit

Audit – Options
The audit options available are listed below.

Reset options
The reset options allow incremental resetting of both the audit data and the error log. Please note that “Reset Full
Audit” will reset both total and interim audit data.

Download Diagnostic Data

This option retrieves various data files from the connected unit that can be used by MEI to diagnose more complex
issues with the changer. To ensure these files are saved within the report, run this and then click on the
button.

Install Wizard

The install wizard is used to configure CF8000 with the machine specific data in the depot. The user enters the
required data for the machine on the forms then saves the file to a Flash Drive. The Flash Drive can then be used to
write the data to the CF8000.

To access the install wizard click the button on the tool bar.
 If there are no install templates stored on the PC a new template will be automatically created.
 If there is only one install template on the PC that will be opened automatically.
 If there is more than one install template on the PC a selection form is displayed, shown below.

 Help – Shows help for the form.

 New – Opens a new install template
 Load – Opens the selected install template.
 Cancel – Closes the form.

The install template form can be shown in to modes.

 Configuration Mode – in this mode all of the configuration items available for install settings are
displayed on the form. Each item has an “Include/Change settings’ check” box. Only items that are
checked will be written to the Flash Drive. When all the required items have been checked the template
can be saved to the PC to be opened in Normal Mode at a later date.
 Normal Mode – in this mode no check boxes are shown. Only items that have been checked in
configuration mode are displayed. To change the selected items the user must click the “Configure”
button.

Install Template Form in Configuration Mode.

Install Template Form in Normal Mode

 First – Navigates to the first page of configuration items.

 Previous – Navigates to the previous page of configuration items.
 Next – navigates to the nest page of configuration items.
 Last – navigates to the last page of configuration items.
 Write – Writes the data to a Flash Drive.
 Save – Saves the template to the PC for later use.
 New – Creates a new install template file.
 Configure – Changes to Configuration mode.
 Help- Shows form help.

User Manager

Click on the Users button to launch the User Manager window.

The User Manager window will be displayed:

User Manager Window

The User Manager window allows an administrator to control a user’s access to the system.
To add a new user click on the Add button.
The Logon Id and Name of a selected user can be changed in the boxes situated to the top right of the
window:

The User Permissions for a selected User can be changed in the User Permissions view – this allows the
administrator to Enable/Disable different features for a particular user:

Note: The features displayed will depend on your license permissions.

Click on Reset Password to clear the selected user's password this will result in the user being asked to
set a new password the next time they logon. This feature enables the administrator to recover if a user
forgets their password.
To delete a user from the system click Remove. This will permanently remove the user from the system.
Checking Allow Auto Logon for all users will allow all users to select Auto Logon – so their machine will
remember their User Name and Password and log them in automatically next time they run the system.

Error Handling
If an Error occurs - the Error window will be shown:

The user can cause this kind error by disconnecting the Bill Acceptor, while trying to read data from it.
For non-user errors - Click on Details >> to show details of the Error.
This can be fed back to MEI if the problem persists.

Click on Save Log to create a text file containing all errors, warnings and messages generated since the application
started.
Click on Copy to paste errors, warnings and messages to the clipboard.

Help/About
Select About from the Help menu to display the About window:

About Window

This displays the Support Tool version and MEI part numbers of all of the components used for this software.
Click System Info… to display standard Windows system information.
This information can be saved to a file and sent to MEI for analysis.
This is helpful in diagnosing system faults.
Contact MEI Technical Support on 1-800-345-8172 or visit http://www.meigroup.com for more information, help or
support.

Licenses

AES

LICENSE TERMS

The redistribution and use of this software (with or without changes)

is allowed without the payment of fees or royalties provided that:

1. source code distributions include the above copyright notice, this

list of conditions and the following disclaimer;

2. binary distributions include the above copyright notice, this list

of conditions and the following disclaimer in their documentation;

3. the name of the copyright holder is not used to endorse products

built using this software without specific written permission.

DISCLAIMER

This software is provided 'as is' with no explicit or implied warranties

in respect of its properties, including, but not limited to, correctness
and/or fitness for purpose.

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