1.
INTRODUCING YOURSELF
- Hi, what’s your name?
- Hi, my name is…. What’s yours?
- Where do you come from?
- I come from… (Spain)
- Where do you live?
- I live in… Madrid
- How old are you?
- I’m (I am) forty-five.
- How many people are there in your family?
- There are (5) people in my family. They are my wife, my son, my
daughter.
- What’s your job? / What do you do?
- I work as a security guard.
- Are you here for business/work?
- No, I’m on holiday.
- What do you like to do in your free time? |What are your hobbies?
- In my free time I like to play paddle and to go to the gym.
- Pleased/Nice to meet you
- Pleased/Nice to meet you too.
- How do you do? How are you? How are you doing?
- I’m fine, thanks. And you?
- Do you speak English?
- Yes, a little. / Not at all.
- How long have you been here?
- I’ve been here for 1 day/week/month/year.
- Excuse me, do you know what time it is?
2. ASKING DIRECTIONS
- Excuse me, I’m looking for the London airport/ Casa
Manolo restaurant. How do I get there?
- No, sorry. I don’t know. | You can take the subway to the
airport.
- Can you tell me how to get to the subway?
- Yes, it’s over there.
- Where? I don’t see it.
- Across the street. | Next to (al lado de) | Opposite
(enfrente de)
- Okay, I see it now. Thanks.
- Bye, bye.
3. I’M HUNGRY
- What do you want to do?
- I’m hungry. I’d (would) like to eat something.
- Where do you want to go?
- I’d like to go to an Italian restaurant.
- That’s fine. What kind of Italian food do you like?
- I like spaghetti. Do you like spaghetti?
- No, but I like pizza.
- Do you really want to go to an Italian restaurant?
- Yes, sure.
4. GOING FOR A DRINK
- I’m thirsty (Estoy sediento/tengo sed).
- Would you like to go for a drink?
- Sure, why not? When?
- At 10 o’clock.
- In the morning?
- No, in the afternoon/at night.
- Sorry, that’s too late. I usually go to bed at 10.
- OK, how about 5 PM?
- No, that’s too early.
- OK, how about 7 PM?
- That’s fine.
- OK, see you then.
- Alright, bye.
5. ORDERING FOOD (AT A RESTAURANT)
- Hello sir, welcome to the Spanish Paradise Restaurant. How
many?
- Four.
- Right, this way. Please have a seat. Your waiter/waitress
will be with you in a moment.
- Hello sir, would you like to order now?
- Yes, please.
- What would you like to drink?
- What do you have to drink? / I’ll have a beer.
- What would you like to eat?
- I’ll have a steak.
- Raw (crudo), rare (poco hecho), médium rare, médium,
well-done?
- Medium, please.
- Starters: entrantes
- Main dish: plato principal
- Desserts: postres
- Drinks: bebidas
- The bill, please.
- Cash or card?
- Tips: propinas
- Here you go: Aquí tienes.
1. CALLING TO GET A RESERVATION
- Good morning, I’d like to reserve a hotel room.
- That should be no problem. May I have your full name,
please?
- My name is Manuel Jiménez.
- Hello, Mr. Jiménez. My name’s Peter. What days/How
many days do you need that reservation, sir?
- From the 1st (first)/2nd (second)/3rd (third) /21st /22nd/23rd.
November to the sixth November. How much is the night?
- Each night will be X €.
- That’s okay.
- Do you prefer a smoking or non-smoking room?
- Nonsmoking, please.
- Is a queen-size/twin okay?
- That’s okay. / I prefer a queen-size.
- Okay. All we need now is a phone number.
- My phone number is 652380(ou)925
- Thank you. Mr. Jiménez. See you then.
2. CHECKING INTO THE HOTEL
- I have a reservation. My name is MJ.
- May I see your ID, please?
- Sure. Here it is.
- Thank you. Do you have a credit card?
- Yes, I do. Do you accept VISA, MasterCard?
- Yes, we do.
- Here’s my VISA card.
- Okay. You’re in room 507, it’s a queen size bed and non-
smoking room. Is that suitable?
- Yes, it is.
- Here’s your key. If you need anything, dial 0 on your room
phone.
- Can I have the Wi-Fi password?
- Sure.
- What time is breakfast/lunch/dinner?
- It’s from X to Y.
3. CALLING TO CANCEL A REVERSATION
- I’m calling to cancel a reservation that I made last
week/month.
- To cancel your reservation, I need your name, phone
number and ID.
- My name is MJ, my phone number is 87324973, and my ID
is 12387129.
- I can see your reservation on my computer. Let me cancel
it. Your reservation is cancelled.
- Thanks, that’s very kind (kaind) of you. (Muy amable)
- You’re welcome.
4. CHECKING OUT
- I am checking out. Here is the key to my room.
- Thank you. I’ll print out your receipt, and then you’re free
to go. Here you go! Did you enjoy your stay at XYHZ Hotel?
- Yes, it was perfect.
5. CALLING RECEPTION
- Hello, reception.
- Hello, this is room 103. I have a problem with my wi-fi. It’s
not possible to connect it to my laptop.
- Okay, sir. I’ll send someone up to look at it right now.
- Thank you.
- I also have a problem with my hot water. It’s always cold.
- I’ll take note, sir. And we’ll have a look at it ASAP (as soon
as possible).
- Thank you.
- I haven’t got toilet paper. How can I get some?
- We’ll have it delivered within 10 minutes.
- Thank you.
- I haven’t got fitted sheets (bajera) / pillow case (funda de la
almohada) / duvet (edredón) / blanket (manta).
6. BUS (ASKING WHERE TO GET OFF)
- Excuse me, this bus goes to Fifth Avenue, right? | Excuse
me, where does this bus go?
- Yes, it’ll take us there.
- Are you sure?
- Yes, sir.
- How long is the (bus) ride?
- It takes half an hour. (30 minutes)
- Where do I get off?
- You have to get off in two stops.
- Thank you.
7. AT A DOCTOR / HOSPITAL
- (Doctor): Good morning, please have a seat. What’s the
problem?
- Good morning, doctor. I have a headache (tengo dolor de
cabeza) | I have a stomachache (me duele la tripa). I feel
sick.
- Do you have diarrhea?
- Yes, a little.
- Do you have any other symptoms?
- No, that’s it.
- Do you feel nauseous?
- Yes, I do. I also feel dizzy. (mareado)
- When did the symptoms start?
- Two days ago.
- All right. Take off your clothes to the waist and lie down
there. (Desvístete hasta la cintura y túmbate ahí). Tell me
where it hurts. (Dime dónde te duele)
- It hurts. (Me duele)
- Okay, I’ll give you a prescription for some tablets.
8. AT THE CHEMIST’S/PHARMACY
- (Pharmacist): Good morning. How can I help you?
- Good morning. I have a prescription.
- Let me see. Okay, I think we have it. Let me get that for
you. Here you are.
- Thank you. How do I use them?
- You need to take these pills every 8 hours for 7 days | once
(una vez)/ twice (dos veces) / three times (3 veces) a day
before you go to sleep (antes de irte a dormir).
- How long do I take them for?
- Ten days. It’s important that you finish all the package.
Some side effects (efectos secundarios) are dizziness and
nervousness.
- Okay, thanks. Can I pay with my card?
- Sure! That’ll be $14. Is there anything else I can help you
with?
- No, that’s all. Thank you.
- You’re welcome. Here’s your receipt.
- Have a good a day.
- You too.
9. AT THE SHOPPING CENTER
- Can I help you, sir?
- Yes. I’m looking for toothpaste. Where can I find (faind) it?
- It’s on the next hall.
- Thank you.
- Do you have trainers?
- Just a minute. I’ll go and check.
- Here you are. These are in an (42). Do you want to try them
on? (¿Quieres probártelas)
- Yes, I do. How much?
- They’re $60.
- That’s fine. Do you take Mastercard? | Oh, that’s too
expensive.
- Sure. Here’s your receipt.
10. ASKING FOR A REFUND
- Can I help you?
- Yes. I bought (compré) these trainers yesterday.
- I remember. Is there a problem?
- Yes. They are (too) small/big. | They’re broken/torn (están
rotas).
- What size are they?
- They’re a ten, but I take a 11.
- Okay. I’ll go and check.
- I’m sorry, but we don’t have them in an 11. You can have
another model or a refund.
- You can give me another model.
- Sure.
- Can I see the trainers?
- Of course. There you go.
- Sorry. I don’t like them. Can I have a refund?
- No problem. Do you have the receipt?
- Yes. Here it is.
- Alright, the refund is made. Is there anything else I can help
you with?
- No, that’s all. Thank you.
QUESTION WORDS
WHAT = QUÉ
WHICH = CUÁL
HOW = CÓMO
HOW MUCH (INCONTABLE) = CUÁNTO
HOW MANY (CONTABLE) = CUÁNTOS
HOW LONG = CUÁNTO TIEMPO
HOW FAR = A QUÉ DISTANCIA
WHEN = CUÁNDO
WHERE = DÓNDE
WHO = QUIÉN
WHOSE = DE QUIÉN
WHAT TIME = A QUÉ HORA
11. AT THE PET SHOP
- What a beautiful cat/dog/bird/turtle/snake/fish. What do
you think? (Qué piensas)
- I think I prefer an eagle/spider/parrot(loro).
- I think dogs are more loyal than (más leales que) cats.
- Okay, but you have to walk it every day.
- Good point (Tienes razón). I think it’s easier (Creo que es
más fácil) to look after (cuidar) a fish.
- Okay, but let’s come another day.
